Redwood Credit Union (RCU) is a full-service financial cooperative serving the personal and small-business banking needs of 7 North Bay counties and San Francisco. Redwood Credit Union has 18 locations in the North Bay and San Francisco. Anyone who lives, works or owns a business in Sonoma, Marin, Mendocino, Napa, San Francisco, Lake, Contra Costa or Solano Counties can bank with RCU.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
3033 Cleveland Ave, Santa Rosa, CA 95403
Good bank and app
Is not a branch dose not deal with cash !
The finest and most compassionate Credit Union on earth
Fidel is amazing, very knowledgeable, helpful and kind.
A great local credit union that does good work in the community.
When you call to talk to them all you get from them is a run around…….they tell you they will what you asked but then you find out that they did not do what you had asked them to do……. I would never go through them again…
CEO Brett Martinez has always been a vacuous, half-bright, invariably smug and arrogant sociopath. Nor has he ever manifested behavior that would lead a reasonable person to conclude otherwise.
This credit union is top notch…I’ve been a member of Redwood Credit Union for more than 20 years …they provide great service and online banking features that I use almost daily.
I was helped by Ranae. To be simply put – she was rude. From the start, she stared at me while I waited for her to call me over. She ended my transaction with an “uh huh” after I said thank you. She could have been more pleasant and not act like I was a bother.
Excellent customer service and great financial institution. Used them for years, several types of loans. They are great, and go the extra mile!
This bank decided to change my pin number without notifying me over the Christmas holidays destroying our holidays! They were fully aware of the problem they did not apologize for the terrible inconvenience. So we hired an attorney and …
There is always very long wait on the phone. Often times the return call prompt,(1) does not work. Very frustrating.
I have this posted to my Facebook Page because I think VERY highly of these fine folks. …
When I sold my RV for less than the loan total because I was moving away from Santa Rosa, the supervisor REFUSED to convert my RV loan from $224 at 4.25% per month to a personal loan for $64 at 6.25% per month because I didn’t have a job. …
RCU saves the day! I had to hustle to get a check for a loan to receive a car bought online. Between the diligent help and support of Denise Martin, Cecelia Leslie, Tracy and the Windsor branch CSR that LITERALLY handed me the check 2 …
Maria a support supervisor, is genuine and helpful. It shouldn’t have taken so long to find out about a typo in a funds transfer on my end. I shouldn’t have let my account run so low. Then came the typonese. Maria saved the day.
Everyone person who banks here and has direct deposit, is being stole from. The are liars, i was told direct deposit are dated .Which means nothing the posted date is when it arrivea. No holds are to be placed on any direct deposits.(IF YOU …
The best local credit union! Staff are helpful and down to earth. Lots of open parking at this location.