Redwood Urgent Care

Hospital, Redwood Urgent Care

Redwood Urgent care is a walk-in medical clinic open 365 days a year for your acute care needs. Our walk-in medical office offers affordable x-rays, sports physicals, and affordable laboratory testing.

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Redwood Urgent Care Reviews ( 103 )

  1. Get in early, they tend to get backed up due to Humboldt’s lack of proper medical care/Dr availability. They always have gotten me out quickly without wasting time, and gotten me the prescriptions I’ve needed. Highly recommend for same day care locally.

  2. All the staff are very rude and condescending, they constantly told me info that contradicted themselves and they seemed to go out of their way to be unhelpful.

  3. Great experience at the facility but they do not answer the phone…? How are you supposed to contact them if you need. There is no point in them having a phone number

  4. BEWARE!!!
    These jokers refuse to treat a simple boil {skin abscess}!!! The physicians ‘prefer’ one go to the E.R. instead. What a disgrace to use the term “Urgent Care” and typical of the incompetent medical personnel in Eureka

  5. If you say you have a headache or any covid symptoms you will get literally get thrown out. Which is also pretty much any symptom for any ailment. Went in for a strep test. They did absolutely nothing to help or listen. Wish I would have …

  6. Took my mother here and they would not even see her despite the fact she has a traumatic brain injury. Been looking for a doctor for 20 days here in this town and absolutely noone will help us. Worst town I’ve ever experienced and I have to live here now.

  7. I took my Mother here twice because they take Medicare when the rest of the county isnt. They offered quick and knowledgeable service and were somewhat friendly. It was very convenient. I would recommend.

  8. Staff was incredible. Nurse, technician, physicians assistant could not have been any more superb. Thanks again for doing a “10” star service and really caring.

  9. I went to investigate hip pain I had and after a woefully inadequate X-ray I was advised to take Tylenol and get new shoe footbeds. Upon getting a second opinion I was diagnosed with avascular necrosis. It’s clear these Drs are over their heads for all but the most simple cases.

  10. Our family has been here a few times now. The staff has always been very professional and helpful. It really makes having to utilize a walk-in clinic much less stressful. It’s also very clean.

  11. Extremely professional, personable staff. Actually listened to me, the patient, and took me seriously without needing to run expensive tests for no reason. Was in and out quickly and efficiently. Would go again if needed!

  12. My wait time was about 45 minutes with a half hour visit for a dog bite wound to be checked out. I received cleaning instructions and antibiotics from the doctor and was satisfied with my visit.

  13. The front office was nice at urgent care but the doctor wanted me to go have images of my brain because I have a migraine. No I needed a shot to get rid of my migraine not charge up several hundreds of dollars in bills and spend the whole …

  14. This BUSINESS seems to care more about making a profit than the health, dignity or respect of individuals.
    I was treated like I was faking my symptoms instead of actually receiving ANY …

  15. Estimated 45 minutes to see doctor waited 45 minutes to get in a room to wait another 47 minutes to see the doctor then they called prescription in the wrong pharmacy and said well it’s right next door like how would I know to go search the town for a prescription.

  16. If I could give no stars I would. My husband just went in for a sever throat issue, he’s almost lost his voice and can’t eat or drink anything with out it burning. The dr refused to even look at his throat or do anything. It’s clear my husband is in distress. The staff was sweet. The Dr he saw should lose his license.

  17. My husband and I had a great experience at Redwood urgent care. Staff were friendly, compassionate and professional. We would utilize this urgent care again if needed.

  18. Called ahead to see if would see us. Left a message as directed and no one ever called back. Called a few more times and same thing. Finally went into the office and four people were sitting behind the counter having a very good time. They could not help us and refused to answer where we could go.

  19. Took 3 hours to do 2 X-rays on my wife’s shoulder, only to have them then send us to the ER to fix the dislocation. Also during the 3 hours they didn’t clean all of her wounds. What a waste of time and money. On the plus side, they were nice.

  20. It’s ok. Very few clinic choices in the area. Wait times can be very long depending on season. Office visit is $99, not bad considering that Oregon prices are $300 a visit. Staff was overall nice. I just don’t understand why every person …

  21. Horrible treatment. I arrived 15 minutes before closing because I have beginning signs of lung cancer. I was told to come back the next day even though I drove from out of town. The radiologist then waited by the door and said hope you feel …

  22. Every time I have received treatment at Urgent Care, I’ve always received great service from both the office staff and physicians. I’m extremely grateful that they are in our area. Thank you!

  23. I came in because I was experiencing symptoms of a UTI. The physicians were very professional, and Dr. Ragan saved me quite a bit of money and time by postponing some unnecessary tests. The only downside is that they don’t take MediCal, but it was worth the $99 to be seen and treated so quickly.

  24. I have visited Urgent Care a few times of 6yrs and have always been
    treated with respect and care. Couldn’t be happier and glad there is a
    very reasonable place to go other than Emergency Room.
    Thanks to all the staff for their care.

  25. They are not part of the St Joe’s system. I was referred by my doctor’s office not knowing this. They can’t order tests etc with St Joe’s. I called at 9:00 am and was told that because of my systomes that they would do a phone call …

  26. Although the facilities were clean, as an EMS professional of over 10 years, who has interacted with folks from all different walks of life, coming from a patient’s perspective, I found their patient rapport and professionalism to be …

  27. I simply can’t overstate how great the staff at Redwood Urgent Care is. Well, OK, if I said they cured cancer, or solved the meaning of life, or even figured out the current political situation in the US, I would be exaggerating (as far …

  28. I have been in and out of this clinic since last July with bad staph infection and multiple fungal infections in my ear. During that time I’ve had two cultures taken and sent away which each cost me an extra $190. This morning I got a call …

  29. There was an old-looking lady named Andi who was extremely nice to me. I had a very pleasant time even though I was in extreme pain; now I’m glad that my finger was chopped off. She practically saved my life. If you’re seeing this, you should marry me.

  30. Highly satisfied with this mornings visit. The doctor was thorough and knowledgeable. I was given pertinent information on health issues that will be most valuable. I felt well cared for. Assistant was pleasant and offered kindness even after she had completed her job and i was getting ready to leave.

  31. I agree with some previous post about the receptionist, she was incredibly rude and insistent in asking me paticulars about my injury, I finally told her I wasn’t comfortable discussing all the details in front of a waiting room full of …

  32. Got in a pretty bad crash on my longboard on a solo road-trip and this was the closest urgent care that was open. I am so happy I went! Aleah was so nice and friendly at the friend desk while I was getting checked in, Andi was an excellent …

  33. I absolutely love the Redwood Urgent Care clinic. I have been in quite a few times recently, where I was diagnosed with an Upper Respiratory Virus, which turned into Pneumonia. Each time I went in I was seen by a different doctor, and …

  34. I went in wearing a mask and gloves and feeling lousy! There was a short line. Did the paperwork and about half an hour later in to see the doc. She knew what questions to ask, did a small battery of tests, turned out I had pneumonia! She …

  35. I’ve gone here twice, sadly, only because there aren’t many other options for me to go to. This last time I went, I had a terrible experience. Receptionists were nice, but don’t be fooled. I got called in by the medical assistant, and let …

  36. Wait time was extremely long, took about two hours for me to see the provider, but I guess that wait time is expected at an urgent care. However, staff was incredibly helpful and kind. The medical assistant that handled billing was really chill and the nurse practitioner I met was very helpful.

  37. They had phone numbers, a message and signs on the door on Christmas eve day saying they were open. They weren’t there or available. They have bad customer service.

  38. Best clinic ever! I recently moved to California and got a really bad case of poison oak. I went here to seek medical attention for it. The staff and nurse practitioners were FANTASTIC! Service was speedy and easy. Everyone was helpful, …

  39. Go here if you want to get charged up the a** and not helped. I came here because I have a recurring UTI and need strong antibiotics. They didn’t take Partnership which is a super common insurance, so they charged me 100 dollars and said it …

  40. This is a great organization and so much better than going to the E.R.! The first time I went I had to get stitches because I collided with my dog’s big, hard, head. I was in and out within an hour. The doctor did a fantastic job with …

  41. I am an RN and I have worked at everything from small hospitals to large trauma centers and even in Aid organizations in distant countries, and I currently work at one of the local medical facilities (not here lol). And I have to say that I …

  42. If I could give zero stars I would. Made an appointment and checked in for my 10 month old baby with fever and pain. Was told to wait in my car and I would be called. I tried to be patient but then started calling and no answer. Went inside …

  43. I have been here several times: for myself, kids, and mother, from UTI to stitches, to sports physicals, to illness. The doctors are excellent. I wish I could make this my regular doctor! I highly recommend them. It is a great and smart …

  44. This place has always been fast and helpful in the past, I guess that’s because we never actually needed real help from them. I went in today with my child needing medical treatment and the extremely rude and degrading doctor refused. I walked out.

  45. In my 72 years I have never been to an Urgent care or to an Emergency room and I was not looking forward to it. The receptionist wasn’t sure they could help me but she asked Kara to evaluated me and thank goodness they could help and I …

  46. I hurt my back probably a month ago not exactly sure how nut I kept going to work(I’m a stock person at a gas station,and no one to take my shifts)so it hasnt been able to heal. Ive gone to the ER told it was a muscle spasm and sent on my …

  47. WORST URGENT CARE EVER….. Had a teledoc appointment since we are traveling out of town about my husband’s sharp pains while breathing. based off all the information he gave the Dr over the phone he was very concerned and reccomended we go …

  48. Been using their services for years they have been very helpful and professional I am older and have had a lot of skin tears,cuts and bruises usually I take care of myself clean and bandage, One time years ago I went in I thought it was …

  49. I went there looking for care and they saw me and made the decision to send me to the ER cuz I needed a test they couldn’t do. And I was pleasantly surprised when they tolde they were not going to charge my insurance any fee for what …

  50. My fiancé came to you and had bronchitis. We don’t have insurance. When we come to you, it’s our last resort. You gave her over the counter allergy medicine. She is bedridden now. Stop feeding our town all the pills they need like candy and support our honest community who needs actual help.

  51. Would give zero stars if I could. Extremely controlling, rude and degrading front desk worker had NO respect after ordering me around a handful of times told me to be seated and wait 1.25hr. I told him I’m his neighbor and I live next …

  52. So, I took my wife to urgent care today. She has migraines regularly and sees a UC Davis doctor for that. She has had dizziness the last 4 days and been congested. Sometimes with the migraine it’s hard to tell which symptoms are from the …

  53. My recent visit to redwood urgent care was a very positive and good experience. Every person I dealt with was friendly, efficient and professional. I was in and out quickly, and with the results I had expected. I’d definitely return if needed.

  54. I had a toenail removed by my podiatrist back home. It ended up getting infected. I went twice to Redwood urgent care due to this. On the second visit they did a culture and still did not give me the correct antibiotics. Not to mention the …

  55. I got in and out in under an hour, even though they are short staffed! They are super professional and friendly. She diagnosed me with an ear infection quickly and prescribed me antibiotics. I’m so glad I came here instead of going to the …

  56. I had a very positive experience this week coming in to Urgent Care. I was seen by an NP named Reagan (sorry if I misspell it!) for a skin rash that hasn’t gone away. She gave me a short list of what she thinks it might be and a …

  57. I’m from out of town and needed something that was open on the Fourth of July as we were driving through. The place was empty, the front desk was very polite and took my information. I was sent back and helped quickly. I thought it may be a …

  58. My experience at Redwood Urgent Care was really great. Jennifer the medical assistant was really kind, and took great care in getting me into a room. Michelle the receptionist was warm and friendly and checked me in super fast. The provider …

  59. The nurse practitioner named Karen is totally unprofessional and abusive towards patients of all ages. Unacceptable here in Humboldt County, clearly this lady is burned out and will cause this helpful alternative service to the ER to fail. Very disappointing!!!

  60. This place is absolutely ridiculous.
    My partner went in for unbearable jaw pain. First thing mentioned was their inability to treat pain, “we don’t do pain management,” and this was in response to …

  61. My experience was excellent. From the receptionist, to the MA that did the intake and the provider, Karen, everything was great. I appreciate the care and good bedside manner that was delivered in a timely manner. Many thanks!

  62. My girlfriend was sick with food poisoning and on day 5 we decided to go to the doctor. We waited at the window for 5 minutes while a line formed behind us and were ignored by the employees. Finally, we were told by an extremely rude and …

  63. We had a great experience at Redwood urgent care. All the staff were kind, efficient and skilled in dealing my 3-year-old’s pulled elbow. She came in distraught and came out smiling.

  64. The most unprofessional and rude receptionist I’ve ever dealt with! She turned me away because I am pregnant, told me to go to the emergency room. When I called back after talking to my OB that’s not local, she yelled at me on the phone. Told me that the price was $99 because I wasn’t a open door patient and hung up on me.

  65. The entire staff was awesome and lessened the stress of my situation by being patient, kind, and diligent. Doctor Karen was amazing! She cares about people and you can feel that ! I really appreciated everything she and her staff did. Thank you

  66. Was dropped by my primary care provider because they were short staffed. Redwood Urgent Care has been a life saver (not literally), while I’m on the waiting list for a new primary care provider. Very nice staff and felt like they really listened to me to help address my concerns.

  67. I came into the clinic on a day when a Virus was raging, the line to get in jammed and all the urgent care workers were exhausted. Despite the circumstances eveyone was taken care of with the utmost kindness and efficiency. What more …

  68. Came by around 2pm one day, they were all full and unable to serve new patients. I went onto the website to make an appointment, which happened to be In the morning of the next day. I call over the phone while making my way over there in …

  69. Great experience! The staff is very nice and professional. The facility is small, but they have a system going that works for them. The NP that saw me was very informative and gave me good teaching about my situation. All I can say is I was …

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