I would do 0 stars if I could. DO NOT I repeat DO NOT! Get service through this company. They lie and blame the computer system they have for any problems that might arise instead of taking blame as workers or a company. They said my house …
I was tired of paying 80$ a month just for internet so when I moved I looked for another provider and I found Redzone. The wait to get set up was longer than I’d like (it was a long week and a half for my kids who have never been without …
The tech never showed up for my installation and was given a 8am to 1 pm arrival time. I called and was told there were technical issues, but they werent really technical issues.. okay.. so i was put on hold and told that someone would be …
We switched to Redzone about two weeks ago, and the improvement in our internet service has been dramatic. Also, the personal service from the company has been great. John was very responsive in facilitating a quick order and …
2020:
Great customer service, very responsive. When you call, you get someone right here in Maine. Installation tech was laid back and quick, service is reliable and …
Installation was set up quickly and efficiently. The installer arrived right on time and took about an hour to install. I lost service twice in the first couple of weeks, once due to a severed line that knocked out all the service, it was …
The worst customer service ever. We have been a business customer with Redzone for 5 years, paying $100 per month for high speed internet. Three different times we have placed calls for a technician for intermittent outages (in Portland, …
Great prices and customer service! The only affordable and reasonable provider for my area, but as they’re new here it can be unreliable for us at times, however, my neighbors have better luck because I think unfortunately my only option …
Way better than satellite service. Cheaper, more reliable, and they conducted a survey with install on the same day. Mike (tech) was very knowledgable and helpful. So far I have been able to stream multiple devices and do some gaming. …
Super easy to set up as a new customer online. Received a call immediately to schedule my appointment. They were at my house the next business day and it was a relatively quick set up! The gentleman who installed the service even took the …
Redzone? The BEST! From the sales process to customer support to the field tech that installed my 100/100 service, each interaction has been even better than the last. Today was the install and the tech arrived a few minutes early (when …
The installation of the wireless internet was quick and easy. The technician was courteous, and was very considerate as I worked with him to place the antenna so that it would not be unsightly. So far the experience has been positive, no issues or complaints!
Shame on you RedZone for offering ‘high speed’ internet (~10mbps) for the first month or so of service and then throttling back service to <2mbps forcing customers to pay more money for some terribly spotty internet. …
The installation was FAST! We set up in less then 30 min. Great technician. Very friendly and knowledgeable. I got a free month of service with sign up. Fair price. It has stayed on even in terrible storms! The antenna sure in my window …
Extremely responsive. When I signed up at midnight 2 weeks ago, I got a call the very next afternoon. I appreciate that calls are not made at 7am. In fact, I got a call at 6:30pm. That is a much better time for me to talk than to be woken …
The internet has been running great most of the time. I have the 49.99 promo at the moment. Speed gets really good. So far I’ve had no problems with customer service either. They’ve been very helpful and respectful.
Signal is good with antenna outside. We have argon in our windows which made the inside antenna not an option. Customer service is great. Half the price of Spectrum so it was an easy switch and the installer did a great job.
I had US Cellular and ran out of data in the first 7 days of the month even though they promoted and sold their service as “unlimited”. I called RedZone that morning and withing 2 hours it was installed and running at my house. The service is plenty fast for my 3 person family and is truly unlimited. Thank you RedZone.
Great experience with Redzone thus far. Quick and easy installation. I now have faster speeds than I had with my previous provider and no lapses in download speeds. Let’s see…great service technician (who lives in Maine), great …
Only good things to report! Unlike some other companies that raise your rates without letting you know until it’s too late, my bills are always clear and itemized, I’ve not once had a problem. Redzone is extremely responsive, and any time …
After signing up, we had internet for about 3 weeks, then it went down. After calling in several times, we were told that the “sector” was down with no estimated repair time. Redzone committed to calling us with an update the next day, and …
So far so good. Couple weeks with the service and no complaints. Speeds as advertised (25/3), faded to about 14 when the remnants of that tropic storm rolled through last night, which I feel is a pretty good test. I made sure to have a …
I waited to leave a review so that I would have a chance to really check it out. The installer was very nice and checked to make sure I would have a good signal. He was very good at what he does, polite, and cleaned up his mess from …
The service was great. Setting up the account was super easy and even better they came and installed everything within two days of the initial request… that’s amazing especially in todays world. I have had their internet for almost 3 weeks now and so far no lagging.. thanks Redzone!
The Redzone installer arrived on time, worked efficiently, cleaned up, and was a good guy. The internet they provide is exactly the speed I expected at a very reasonable rate. And to date there have been no problems or downtime. With no …
One month in, and I am underwhelmed. First couple of weeks seemed fine, but after that I am rebooting the modem too frequently, sometimes several times in one day due to complete dropouts. Lately it has been a combination of slowdowns and …
Cheap internet is cool, but you truly get what you pay for. When I was having redzone installed, I was told that I couldn’t be connected to some high speed tower because it was already overloaded. So I got connected to a lower speed. Works …
Redzone has been great for me so far. After dealing with larger companies I was happy to try local (and cheaper) and haven’t regretted it once. I checked my availability online on a Friday afternoon and had an installation set up for the …
If your only option is dsl or satellite, RedZone wireless is hands down the way to go if you can see their tower. That said, you will not get the speed you may be accustomed to compared to other providers, sometimes it’s fast but sometimes it not. I’m happy to have the service
Although I am very satisfied with the up and down speeds, I was not very impressed with the install. The installers didn’t introduce themselves and took the shortest and quickest route from outside to inside. They seem to be instructed to …
Great, friendly service. It was easy to set everything up. On the day of installation, not only were they there on time, but my dad fell in the driveway trying to get the dog out of the way and whoever the tech was, came out to help my dad get up off the ground! I would definitely recommend redzone to anyone!
I rarely give a 5 star rating. It needs to be extraordinary or exceptional service. If I could Redzone would get 10! Their communication between staff departments and clients is outstanding. The right knows what the left is doing. …
I’m very happy with my new internet. I was worried at first because my office is so far away from the antenna and my wifi signal was showing as low… but I worked from home Friday with no issues! Very fast internet, fast installation, friendly service, and it’s local. Quit giving Spectrum all your money!
I was very pleased with the installation person. He didn’t give up trying to find a signal and was finally able to get a strong one so my installation could happen. He was very personable and professional in explaining what was going on …
First I have to say up front that I am in a very good location as can see the transmitting tower from my house so your results my be different, but so far so good. I’ve been using it for about a week now and its been working perfectly. The …
I have never seen customer service quite this bad. We purchased a home over a month ago that has a repeater on the roof that supplies internet to a camp across the lake. We called immediately after we closed to change the account from the …
I’ve had service about 10 months, just canceled it,,the installer used 3 different routers that he had to call and find out they were outdated!,,for the last 4 months I’ve had constant buffering and interrupted service,,it worked great …
Service is much better than our previous. Cable service. The installation tech was excellent. The actual installation was neat and clean and he took the time to explain the new service.
The customer service has been awesome! The installation was quick and they were very accommodating for our time. The only downfall is that the speed can be slow and we live right in town. No other issues so far!
My appointment was from 8 to 12 and tech arrived at 8 sharp. He was very knowledgeable and explained where he needed to put the small antenna for best signal. I also needed to have a wireless router installed and luckily he had one on his …
Redzone Wireless was great at first, however shortly after getting set up, my internet connection has been EXTREMELY spotty, working for at most 15-20 minutes at a time before saying I have no internet connection again. …
The installation appointment was prompt, the technician very professional, and speeds have been reliable for streaming since installed. I did experience some connection hiccups when the weather was especially windy one day, but overall it …
This is the worst internet provider I have ever had in my entire life. It would be generous of me to say that my internet was working properly 25% of the time. I’ve spent well over 6 weeks reaching out to customer service about finding a …
We have a summer place in Northport, Maine and so we signed up for Wi-Fi with RedZone a few months ago. My daughter had done some research into various services in our area and was impressed with what she found about RedZone. …
I am very very disappointed in this company. I have been a customer for about 5 years and just cancelled my service due to the horrible tech support I have received in the last two weeks. I have had excellent service in the past but not …
Thank goodness there’s a company that allows us to get away from a huge monopoly company like Spectrum. My connectivity with Redzone is excellent… Several months later I had to cancel my subscription with Redzone. I had an appointment …
Best experience i have ever had for wifi, very friendly, curtiousand all hooked up and running 15 to 20 minutes, best company i ever dealt with, thank you very much and happy thanksgiving
If you work from home and your computer uses a VPN. Stay away from Redzone. I asked all the right Questions. Told them about the VPN. Redzone said it would work. Well it drops calls Skype 4 to 6 times a day. It great for home Netflix and stuff like that. But still buffers once or so a day
I needed internet service quickly and with in my budget i can’t across red zone wireless while searching for the best service they meet my needs and had my hooked up in a couple days which was great and they even called me back to make sure …
The folks at Redzone have been exceptionally nice to work with. My husband said the gentleman that installed and helped him set everything up was extremely nice and very informative.
I don’t usually leave reviews but I felt compelled to share my story. Over the summer I had the chance to start working from home, and my internet provider at the time (cable) could not offer enough speed where I live. Another cable company …
The initial contact via phone was very easy, signup was also quick and easy to do. The installer arrived at our location at the time specified and did an excellent installation. We have had the service for a week and so far it’s been very good!
I would do 0 stars if I could. DO NOT I repeat DO NOT! Get service through this company. They lie and blame the computer system they have for any problems that might arise instead of taking blame as workers or a company. They said my house …
I was tired of paying 80$ a month just for internet so when I moved I looked for another provider and I found Redzone. The wait to get set up was longer than I’d like (it was a long week and a half for my kids who have never been without …
The tech never showed up for my installation and was given a 8am to 1 pm arrival time. I called and was told there were technical issues, but they werent really technical issues.. okay.. so i was put on hold and told that someone would be …
We switched to Redzone about two weeks ago, and the improvement in our internet service has been dramatic. Also, the personal service from the company has been great. John was very responsive in facilitating a quick order and …
2020:
Great customer service, very responsive. When you call, you get someone right here in Maine. Installation tech was laid back and quick, service is reliable and …
Installation was set up quickly and efficiently. The installer arrived right on time and took about an hour to install. I lost service twice in the first couple of weeks, once due to a severed line that knocked out all the service, it was …
The worst customer service ever. We have been a business customer with Redzone for 5 years, paying $100 per month for high speed internet. Three different times we have placed calls for a technician for intermittent outages (in Portland, …
Great prices and customer service! The only affordable and reasonable provider for my area, but as they’re new here it can be unreliable for us at times, however, my neighbors have better luck because I think unfortunately my only option …
Way better than satellite service. Cheaper, more reliable, and they conducted a survey with install on the same day. Mike (tech) was very knowledgable and helpful. So far I have been able to stream multiple devices and do some gaming. …
Super easy to set up as a new customer online. Received a call immediately to schedule my appointment. They were at my house the next business day and it was a relatively quick set up! The gentleman who installed the service even took the …
Redzone? The BEST! From the sales process to customer support to the field tech that installed my 100/100 service, each interaction has been even better than the last. Today was the install and the tech arrived a few minutes early (when …
The installation of the wireless internet was quick and easy. The technician was courteous, and was very considerate as I worked with him to place the antenna so that it would not be unsightly. So far the experience has been positive, no issues or complaints!
Shame on you RedZone for offering ‘high speed’ internet (~10mbps) for the first month or so of service and then throttling back service to <2mbps forcing customers to pay more money for some terribly spotty internet. …
The installation was FAST! We set up in less then 30 min. Great technician. Very friendly and knowledgeable. I got a free month of service with sign up. Fair price. It has stayed on even in terrible storms! The antenna sure in my window …
Extremely responsive. When I signed up at midnight 2 weeks ago, I got a call the very next afternoon. I appreciate that calls are not made at 7am. In fact, I got a call at 6:30pm. That is a much better time for me to talk than to be woken …
PLEASE SEE MY UPDATED REVIEW BELOW (6/7/22)
Coming from FairPoint communications, red zone is a dream come true! I had …
The internet has been running great most of the time. I have the 49.99 promo at the moment. Speed gets really good. So far I’ve had no problems with customer service either. They’ve been very helpful and respectful.
Signal is good with antenna outside. We have argon in our windows which made the inside antenna not an option. Customer service is great. Half the price of Spectrum so it was an easy switch and the installer did a great job.
I had US Cellular and ran out of data in the first 7 days of the month even though they promoted and sold their service as “unlimited”. I called RedZone that morning and withing 2 hours it was installed and running at my house. The service is plenty fast for my 3 person family and is truly unlimited. Thank you RedZone.
Great experience with Redzone thus far. Quick and easy installation. I now have faster speeds than I had with my previous provider and no lapses in download speeds. Let’s see…great service technician (who lives in Maine), great …
Only good things to report! Unlike some other companies that raise your rates without letting you know until it’s too late, my bills are always clear and itemized, I’ve not once had a problem. Redzone is extremely responsive, and any time …
After signing up, we had internet for about 3 weeks, then it went down. After calling in several times, we were told that the “sector” was down with no estimated repair time. Redzone committed to calling us with an update the next day, and …
So far so good. Couple weeks with the service and no complaints. Speeds as advertised (25/3), faded to about 14 when the remnants of that tropic storm rolled through last night, which I feel is a pretty good test. I made sure to have a …
I waited to leave a review so that I would have a chance to really check it out. The installer was very nice and checked to make sure I would have a good signal. He was very good at what he does, polite, and cleaned up his mess from …
The service was great. Setting up the account was super easy and even better they came and installed everything within two days of the initial request… that’s amazing especially in todays world. I have had their internet for almost 3 weeks now and so far no lagging.. thanks Redzone!
The Redzone installer arrived on time, worked efficiently, cleaned up, and was a good guy. The internet they provide is exactly the speed I expected at a very reasonable rate. And to date there have been no problems or downtime. With no …
One month in, and I am underwhelmed. First couple of weeks seemed fine, but after that I am rebooting the modem too frequently, sometimes several times in one day due to complete dropouts. Lately it has been a combination of slowdowns and …
Cheap internet is cool, but you truly get what you pay for. When I was having redzone installed, I was told that I couldn’t be connected to some high speed tower because it was already overloaded. So I got connected to a lower speed. Works …
Redzone has been great for me so far. After dealing with larger companies I was happy to try local (and cheaper) and haven’t regretted it once. I checked my availability online on a Friday afternoon and had an installation set up for the …
If your only option is dsl or satellite, RedZone wireless is hands down the way to go if you can see their tower. That said, you will not get the speed you may be accustomed to compared to other providers, sometimes it’s fast but sometimes it not. I’m happy to have the service
Although I am very satisfied with the up and down speeds, I was not very impressed with the install. The installers didn’t introduce themselves and took the shortest and quickest route from outside to inside. They seem to be instructed to …
Great, friendly service. It was easy to set everything up. On the day of installation, not only were they there on time, but my dad fell in the driveway trying to get the dog out of the way and whoever the tech was, came out to help my dad get up off the ground! I would definitely recommend redzone to anyone!
My account is under “Ann Cyr” which is my legal name.
Another update!!! …
We’ve only had Redzone for 2 weeks. So far, it’s working well.
We have briefly lost internet service a couple times. Just for a few minutes …
I rarely give a 5 star rating. It needs to be extraordinary or exceptional service. If I could Redzone would get 10! Their communication between staff departments and clients is outstanding. The right knows what the left is doing. …
I’m very happy with my new internet. I was worried at first because my office is so far away from the antenna and my wifi signal was showing as low… but I worked from home Friday with no issues! Very fast internet, fast installation, friendly service, and it’s local. Quit giving Spectrum all your money!
I was very pleased with the installation person. He didn’t give up trying to find a signal and was finally able to get a strong one so my installation could happen. He was very personable and professional in explaining what was going on …
First I have to say up front that I am in a very good location as can see the transmitting tower from my house so your results my be different, but so far so good. I’ve been using it for about a week now and its been working perfectly. The …
I have never seen customer service quite this bad. We purchased a home over a month ago that has a repeater on the roof that supplies internet to a camp across the lake. We called immediately after we closed to change the account from the …
I’ve had service about 10 months, just canceled it,,the installer used 3 different routers that he had to call and find out they were outdated!,,for the last 4 months I’ve had constant buffering and interrupted service,,it worked great …
Service is much better than our previous. Cable service. The installation tech was excellent. The actual installation was neat and clean and he took the time to explain the new service.
The customer service has been awesome! The installation was quick and they were very accommodating for our time. The only downfall is that the speed can be slow and we live right in town. No other issues so far!
The installer was prompt, knowledgeable and very efficient. Great experience!
My appointment was from 8 to 12 and tech arrived at 8 sharp. He was very knowledgeable and explained where he needed to put the small antenna for best signal. I also needed to have a wireless router installed and luckily he had one on his …
So glad someone recommended their service!
I’d been paying way too much for way too little with another provider, but thought I was stuck. …
Redzone Wireless was great at first, however shortly after getting set up, my internet connection has been EXTREMELY spotty, working for at most 15-20 minutes at a time before saying I have no internet connection again. …
The installation appointment was prompt, the technician very professional, and speeds have been reliable for streaming since installed. I did experience some connection hiccups when the weather was especially windy one day, but overall it …
This is the worst internet provider I have ever had in my entire life. It would be generous of me to say that my internet was working properly 25% of the time. I’ve spent well over 6 weeks reaching out to customer service about finding a …
We have a summer place in Northport, Maine and so we signed up for Wi-Fi with RedZone a few months ago. My daughter had done some research into various services in our area and was impressed with what she found about RedZone. …
I am very very disappointed in this company. I have been a customer for about 5 years and just cancelled my service due to the horrible tech support I have received in the last two weeks. I have had excellent service in the past but not …
Thank goodness there’s a company that allows us to get away from a huge monopoly company like Spectrum. My connectivity with Redzone is excellent… Several months later I had to cancel my subscription with Redzone. I had an appointment …
It went well.he was quick and professional.everything went smoothly. Besides him having a hard time finding my place.
Best experience i have ever had for wifi, very friendly, curtiousand all hooked up and running 15 to 20 minutes, best company i ever dealt with, thank you very much and happy thanksgiving
Day 2, No internet No Wi-Fi At All.
317 Franklin St 3rd Floor
Rumford, Me 04276. …
Redzone Wireless is amazing! Please get rid of spectrum and switch to Redzone, your wallet will thank you and you are supporting a small business.
If you work from home and your computer uses a VPN. Stay away from Redzone. I asked all the right Questions. Told them about the VPN. Redzone said it would work. Well it drops calls Skype 4 to 6 times a day. It great for home Netflix and stuff like that. But still buffers once or so a day
I needed internet service quickly and with in my budget i can’t across red zone wireless while searching for the best service they meet my needs and had my hooked up in a couple days which was great and they even called me back to make sure …
The folks at Redzone have been exceptionally nice to work with. My husband said the gentleman that installed and helped him set everything up was extremely nice and very informative.
I don’t usually leave reviews but I felt compelled to share my story. Over the summer I had the chance to start working from home, and my internet provider at the time (cable) could not offer enough speed where I live. Another cable company …
The initial contact via phone was very easy, signup was also quick and easy to do. The installer arrived at our location at the time specified and did an excellent installation. We have had the service for a week and so far it’s been very good!