I’ve called the branch several times and left several voicemails and no one will call me back. I’ve been waiting three weeks for a new debit card. There is seemingly no urgency to help.
I typically use the branch in Valparaiso on Boilermaker Ct, everyone there is very helpful for someone like myself who needs help, they always have service with a smile, thanks RFCU
Great place. Always friendly personal service. Wouldn’t consider doing my banking anywhere else. Have been a member for 46 years. Appreciate their professionalism.
Had to help a friend with some account problems and Isabella from the Valparaiso location was so sweet, professional, informative, and very helpful. She is awesome. Great customer service.
Unfriendly service representatives. Hostile workers who won’t even answer the phone. No warmth, not even the 800 Number will a rep answer and all regional credit unions direct phone calls to this Valpo office. …
Kind of hard to get ahold of but rates are the best. Also serena and annalisa are the absolute best people to deal with at a bank. Always there in a moment’s notice to fund my bad ideas and also help when they see something wrong. I go 45 minutes out of my way to bank with them for that reason
phone system and phone services are garbage. no one ever answers, or sometimes the number just hangs up right after dialing. ive been to the valpo branch many times and their phones either never ring or they just let them ring without answering, so you know theyre not too busy to answer the phones. pretty ridiculous
I definitely recommend Regional Federal Credit Union! The staff is always friendly and professional. They’ve helped me out several times when I needed documents printed out and proof that a credit card number had been changed. They’re the best. Special shout out to Analisa.
Always so friendly.
Great service, currently people, always willing to help in any way they can.
Analisa is the best. Great place to do banking especially for small businesses.
Always helpful and willing to do whatever they can for their customers. I feel like family with this branch!
I’ve called the branch several times and left several voicemails and no one will call me back. I’ve been waiting three weeks for a new debit card. There is seemingly no urgency to help.
Takes forever to get someone to answer the phone.
Analisa is the best! Several loans and a credit card through them. Will never use anyone else.
I highly recommend Regional Federal Credit Union. Everyone in the Valpo branch is very nice, professional, knowledgeable and customer oriented!
I typically use the branch in Valparaiso on Boilermaker Ct, everyone there is very helpful for someone like myself who needs help, they always have service with a smile, thanks RFCU
Great place. Always friendly personal service. Wouldn’t consider doing my banking anywhere else. Have been a member for 46 years. Appreciate their professionalism.
What a friendly group of helpful people that work here!
Had to help a friend with some account problems and Isabella from the Valparaiso location was so sweet, professional, informative, and very helpful. She is awesome. Great customer service.
Unfriendly service representatives. Hostile workers who won’t even answer the phone. No warmth, not even the 800 Number will a rep answer and all regional credit unions direct phone calls to this Valpo office. …
Kind of hard to get ahold of but rates are the best. Also serena and annalisa are the absolute best people to deal with at a bank. Always there in a moment’s notice to fund my bad ideas and also help when they see something wrong. I go 45 minutes out of my way to bank with them for that reason
phone system and phone services are garbage. no one ever answers, or sometimes the number just hangs up right after dialing. ive been to the valpo branch many times and their phones either never ring or they just let them ring without answering, so you know theyre not too busy to answer the phones. pretty ridiculous
They have always been very helpful to my family and I . We have done several loans through them, and will do several more. Thankful for their help!
I definitely recommend Regional Federal Credit Union! The staff is always friendly and professional. They’ve helped me out several times when I needed documents printed out and proof that a credit card number had been changed. They’re the best. Special shout out to Analisa.