Regional Medical Center provides high quality healthcare to Silicon Valley, offering services that include: – Certified Comprehenseive … See more
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225 N Jackson Ave, San Jose, CA 95116
Very expensive, would be nice if give me some discounts. Much appreciated.thanks
My father-in-law has been in and out of this hospital for the past 2 months after tripple by-pass surgery. Each time the care he receives is more and more horrible. He has waited in the ER overnight in the hallway without anything done for …
After my father woke up the surgery. They called and I have only 10min to pick him up and I think it is ridiculous for only 10min, 20min should be fine. So far I am very happy with the services.
It was okay visit, but my wife got poked 3 different times and just to be told that the nurse couldn’t find the vein………I thought they needed school to become a nurse/scub(very unprofessional.) Come to find out she asked another nurse …
This place doesn’t even deserve a star in my opinion. The worst hospital and the most inexperienced staff I’ve ever seen and dealt with. My grandmother was brought there for pneumonia and the er doctors put my grandmother to cardiac arrest …
If you are reading these reviews to decide weather or not to seek help at this hospital(term used very loosely) I recommend you read the negative ones very carefully. Because those horror stories are exactly what you can expect from this …
Regional Medical Center is a wonderful Hospital. The Staff absolutely CARES for your well-being and they watch over you. In my recent emergency situation, I am blessed they provided the most Professional services
Horrible, worst nursing care I have ever seen. Doctors and nurses do not listen. I recently lost a loved one a couple of days ago, so yes I am still angry. I am angry because of things I saw with my own eyes and worry about the things I …
A very busy place, lots of patients of all types in there and a very long wait. However, the people moved quickly and worked hard. I was well and carefully taken care of and the person who did my stitches did an excellent job.
The team as RMC were amazing. They’ve take care of my urgency in a very timely manner. All the folks were very friendly and were ready to help and take care of my health needs. Everything was completed in a short interval and I was discharged. Thanks to All!!
My dad was brought into the ER. His friends were there with him; my mom, little sister and I arrived later. The nurses and doctors in the ER were great with the way they treated my dad but my concern is the security guard in the waiting …
I was here for 3 days following the birth of my child. I had an incredible team of nurses during my time after birth who made me feel comfortable, at rest, and they made me feel like I mattered as a patient. My baby got the care that was …
It was a serious condition of shoulder and spinal pain and we went there at 11 am. We went to emergency room thinking we would get a better service. They made us wait an hour before the doctor showed up and gave generic pain killers. And …
We had a great experience with Rehab services at Regional Medical center. Vanessa at the front desk is a superstar. She understood our problem right away and was very empathetic with our situation. She was very helpful in setting up and …
Long wait time4-5 hrs. Exposure to other patients in the lobby
Nurses are not detail oriented- move from patient to patient very quick
Scanning equipment in demand and long wait
Not so good experience
Waited outside for an extremely long time no one had came out to call us. Checked back in and they said they hadn’t called us and one person ahead of us, went back outside again (they had seating for patients outside) waited another 3hrs. …
The nursing staff at the hospital were exstremly helpful, kind, understanding and supportive. They were wonderful in every area actually, which made my time there less stressful indeed.
I had a electrical heart test there. All the nurses are very knowledgeable caring and tenetive. I had a nurse by the name of Paz. Best nurse I ever had.
I was taken to Regional after a pretty bad car accident which left me when a broken leg and pelvis. The trauma team was good. Once admitted, given how short staffed they are in the height of COVID, the care was ok, though I did have to …
This hospital is understaffed. It’s the worst hospital in Santa Clara County.
I keep giving them the benefit of the doubt and always end up disappointed.
There were about 40 people in the emergency waiting room… I left.
I spent here about a week. The first night I was placed in a ward with a noisy patient. The next day, on their initiative (I did not ask), they transferred me to a quieter place. …
Staff has very good attitude and all lab facilities available !!
I came in feeling very faint , dizzy, upset because my blood pressure was 77/50. I was helped by my Doctor James Hwong. All tests showed normal
not sure what to do next or what blood test needed to be followed thru with.It …
The Hospice care my dad got was amazing. The staff was always caring, respectful and responded immediately when called. The head Nurse knew what we needed even before we did and supported us in this difficult process our family had to go through.
I had to bring my husband in due to a bloody nose that we at home couldn’t stop for about 2 hours. I was concern that we would gave to wait a long time before we would be brought back. We waited less then 5 minutes before he was brought …
The PT I received at the Physical Therapy department by Diem, the therapist, was the most professional I have ever received. I am grateful that I found her, not only because of her extensive experience with repairing injured body parts, …
Nurses acted quikly, showing sympathy to patients
Doctor listen, calm made patient less fear
Brought my daughter in due to an a allergic reaction to amoxicillin and was taken care of almost immediately. Everyone on staff was great from start to finish even though they are extremely overworked. They are true heroes!
I was instructed to go to the ER by my PCP and needed to locate a nearby hospital. Regional Medical Center was the closest. They checked me in very quickly and started tests. The MD and lab technicians were great. However, I was shocked by …
I was well taken care of at the ER. The only reason I didn’t give you 5 stars is after I left I was called by your billing department making me feel like I was homeless. They said I had to pay x amount today they would give me 20% …
Wonderful & first class treatment by the staff nurses (admitting, OR & recovery). Keep up the good work.
The nurse assigned to me was rude and unavailable. Using the call button did not bring any response at all. He told me to just call out to him, but I was too weak to do that. After two hours of needing to use a bed pan, I ended up having to …
Had to wheel my husband from test to test pretty much myself. Never had a room only a gurney in the hall. After no conclusive results the doctor gave us a generic diagnosis and sent us on our way. Our ER nurse, was a traveling nurse named …
First, I thank you the outstanding nurses and nurse assistants who did their best to make their patients comfortable.
Next, I mention two issues, hoping no other patients would experience what my …
We checked in at the door and got a sticker on our shoulders to say where we were going. I asked what room Dr. Cluck is in and she said they’ll tell you when you check in on second floor. We got to the second floor and there was nothing to …
We were at the Heart Cathrization center my Husband and I where net By Nurse Brenda she was the most excellent, kind, patient and accommodating nurse ever. We like to send praise to her and her duties as a A1 nurse. Thank you, from Mr Leslie & Gabriela Hill.
I’ve never been to a hospital so efficient . Everyone was very nice and explain to you everything they are doing . Very fast and efficient staff . My doctor I don’t recall her name was so nice and sweet ! I was out of there in four hours .
I was very pleased with the security guard she was so helpful and friendly. As far as being seen in the ER I came in with two different illnesses however I was only taken care of for the one. Which if I was just going to be given to stop me …
The ER waiting is too small. There is a lack of overall management of the waiting patients. I had to go to the toilet when I was called but when I came out after one minute, the nurse was gone and I waited another two hours. Not …
Thank you from my heart to all the nurses and doctors at EPS for taking such good care. …
Some of the worst care I’ve ever received. The attitude of the nurse who applied the 5 stitches I received was that of someone who obviously hates their job and showed no empathy for the pain I was experiencing. Without having insurance I …
The hospital told me to get there 2 hours before my surgery but had me waiting in a waiting room while i could have been at home. They took me in until 20 mins before my procedure and started my procedure late. They were really rude when i …
I had heard nightmares about this hospital in the past. I am here to tell you that that rumor was just that. My son was in san jose visiting some of his friends. He ended up coming over to my trailer complaining that he wasn’t feeling …
ER extremely chaotic/noisy. Took 1 hr to get water, six hours to xfer to hospital. Staff are friendly but noisy at night. Extremely expensive health monitoring service. Food remains awful, unhealthful/non-nutritious with no preference and …
My experience with Physical Therapy has been great due to working with Diem. She knows exactly what’s going on with my injury. She explained what happened in my body during the injury and how to prevent it going forward. She helps stretch …
The staff was really helpful. I was rushed into the hospital after a major car accident and when I arrived to the hospital the nurses were very attentive. They were caring and sympathetic towards me.
One of the worse hospital I ever been. Never go here again. All the one star review is so true. …
My first time here took me almost 6 to 8 hours i had a big sharp pain in the middle of my chest literally waiting while in pain and it looked like they dont care if certain people are in pain and again my second time almost 5 hours of …
I went in for pvc’s and sinus tachycardia. I answered 3 questions to the doctor in charge at triage. I was sent back and forth from the waiting room for an ekg, a blood draw and an X-ray. The staff that I dealt with was pleasant and …
Rude H.S.S. private security guard (male at the front) talks back at you and only allows one guest or family member in with the patient having an emergency or surgery. …
Poorly organized doctors but the nurses were nice. Went in on a Sunday, doctor gave prescription but didn’t sign it so I had to wait 2 days to get medicine filled, and the prescription is a day short of medication that I should be taking …
This hospital had no regard for following the rules about how to manage the coronavirus. A doctor had half of his mask hanging and a nurse sat at her desk without a mask. They did not treat my heart disease or medical issues which were life …
I went to regional cause I had a reaction to the covid vaccine back in April and was disappointed. I was transferred to vmc for the thing and regional billed me 448 for chest xray. I am on a fixed income and keep getting texts about the …
Regional medical center is one of my favorites, theyvare so friendly and make a terrible time bearable. The nursing staff is great they are patient and friendly.
March 27, 2019
To the Staff at Tower I of the San Jose Regional Medical Center, …
If you have an elderly patient especially if they cant speak for themselves-this is the last place to go to. As a physician myself, I have great respect and understanding for the other side. However, there were issues one after the other …
Attended to my 99 year old mother with great care, detail, and compassion. Thank you.
My husband entered ER at 7:30pm . They took him in immediately. By 1:30pm he was admitted in to the Hospital. After an 8 day stay he was released. All test were taken and he is now following up with his own doctors. Great caring and …
Horrible, nurses were impatient and rude. They told me I could stay with my husband because we lived 3 hrs away. Then the nurses wouldn’t and they put an extra bed in rm. The case manager did not know what was going on. She called to say …
I went in to the ER because I was not feeling well and I through up blood. I explained to the nurses and doctors what had happened.. they did a good job giving me medical attention at first but did not fully explain to me what caused me to …
I accompanied my 96 years old Dad to the Imaging Center. The Registration process was smooth and the representative was using an iPad. She was very friendly and professional. After registration, an awesome over 70 years old volunteer who …
If I could leave no stars I would. My friend was and still is in extreme pain due to a broken leg. The nurses treated my friend terribly and didn’t seem to know what they were doing..
During these Very Troubling Times That are upon the Whole World and the Two Times that I’ve have gone to Regional medical center I must Say that It is one of very many Hospitals in this country that is apart of Governmental Control even …
The doctors are great 100% with expertise.. Nurses are 85% great exemplary at ICU Li RN, Ping RN at Telemetry Gi (Korean) RN, Trisha RN, Rhia RN, Gemma CNA (Filipino) that went beyond being excellent. Good customer service to Hope RN (Nurse …
During my confinement from January 21-26 2021, was a traumatizing experienced. I was restless, my first day was fine and 2nd day and throughout i was stress out and traumatized. This caused was due to the other patient they brought in the …
I had my eye surgery on July 25th at Regional Hospital. The staffs took care of me very well n very cleaned facilities.
The care for my dad was great at the emergency room. However, there is an extreme lack of communication from the providers.
Staff was helpful and friendly in the ER. Some people in the waiting room were not wearing masks and I had hoped someone would require them to put them on and keep them on, but no one said anything. This was concerning to me since we’re in …
My father has been at Regional for several medical event, including hip replacement and emergency treatment. He has always been treated with respect and care. The staff has been wonderful about keeping the family informed, especially during 2020-21 when we could not visit. Regional Med Ctr tops my list of hospitals in the Bay Area!
My mom was sent to hospital by ER. My mom is old and doesn’t speak English at all. She was discharged and no one from hospital informed the family to pick her up. Poor her did not know what’s going on and sat in the lobby with all sick …
Went to E.R.(D) after calling to see how long ER wait time. Quoted 7 min. . I got there and was seen by a tech/ nurse in under 7 min. A good thing because I have bronchitis and was having trouble breathing. The nurse gave me some pills that …
No one likes to go to the ER, right? But due to some respiratory problems I had to. This ER talks about ‘Wait Times’. When I got there I was immediately greeted by a friendly guy who guided me through the check-in process. And before I even …
I had a bad time waiting the doctor. And when I got into a room, I had to push the nurses help and I had to do it myself. And one of the nurse said why I don’t go to Kaiser hospital instead of this hospital. I got mad and told her this was the closest hospital. When they transfer me to Kaiser hospital @3:00am I was out by 6am.
My experience was a good one. Called the ambulance in the wee hours of the morning to come get me at home due to a nose bleed that wouldn’t stop – got to Regional, first time there, and they asked no questions and I didn’t feel like they …
Thanks so much for your warmly kindly excellent treatment and service, your excellent treatment
Well exceed …
This is a regional center of crooks, don’t go there!
I am giving it the lowest rating possible b/c of the elaborate scheme of …
The labor and delivery staff was awesome!! On post partum lots of nurses were great. There are a few who need to change careers but over all my husband and I were treated wonderfully. The night shift let us sleep which was great! The …
The hospital (Dr. S. Gupta) discharged me before a diagnosis and proper treatment was determined. The majority of nursing staff were rude, unprofessional and non-empathetic. They did not order scans (X-rays and MRI) to determine the problem and instead just made guesses. The emergency room and staff, however, were excellent.
All the nurses and doctors in the ER department were amazing. The whole staff are very professional and very friendly. It was very busy that night, however, the staff moved quickly and worked hard. I was very impressed with the care that I received and can’t thank the staff enough. Well done!
Came into ER due to injury to my knee. Was never offered a wheelchair. Went to kiosk to sign in, used first computer to input information. Went to stand in corner to wait. After watching several people who had come in after me get called …
We took our baby boy there after a fall where he split open his lip (it was very bloody and serious). Maybe because he was a 20m old, not sure, yet we were seen VERY quickly (< 10m). Everyone was very attentive to him and at one point …
My mom had a horrible fall and has been transferred to the trauma ward from the ICU. We have had an array of wonderful nurses, but Globie and Darlene have been so outstanding in their attentiveness I cannot praise them enough. It’s hard …
Went in to get my family checked for covid. Was in and out less than an hour. They worked quick and we had 6 of us in the family and the doctor took my number and called me personally after an hour.
Service was horrible! Nurse practitioner swabbed a patient in the er lobby then threw her infected hloves in regular garbage can not professional n didn’t follow guidelines to dispose of medical gloves properly. I waited 4 hrs n left cause …
Do not come here if you have another option. Got a deep cut on my thumb and went to ER this morning. They told me the Dr. would see me and fix my thumb but ended up with the nurse practitioner (don’t want to say out her name). Didn’t seem …
From admitting room to pre-op to surgery room to recovery room, all of the staff was very kind and professional and caring. I felt I was in good hands and I felt safe from start to finish. I would give them 7 stars and more if I could!
Seems unorganized and hectic even for an ER. Also lost my wallet and brushed me off when they couldn’t find. This place just seems like they don’t care
I had a great experience on Friday 7/9/2021 when I came in for my scheduled procedure! I was greeted by a security officer with the best personality! My next stop was to check in and Carmen was great! While I was there I met Alicia who took …
I have a hand written letter due to the lack of care I received. I am a trauma nurse and had a few horrible nurses (2E/overflow) after speaking to the charge things got better. However, by then it was too late. I went over 24 hours without …
I was bean help’s right on time and the nurses and Doctors have been treating immediately so I feel ok
From the moment I walked in beginning at the security checkpoint, to registration, to pre-op, to my procedure to my departure, I experienced an amazing, professional and caring atmosphere. Each and every staff member I encountered was …
My dad was transferred here into the ICU for a severe stroke. The nurses in the ICU were amazing and do above and beyond. Unfortunately my dad didn’t make it but there was one nurse in particular who was very rude and always seemed like …
I went in RMC as an ER covid patient. The staff and the RN Chris were wonderful and caring. I was admitted and stayed until all test were done on me. I felt the doctors and staff were thorough to find out what had happen to me. The …
Great nursing staff but, horrible discharge procedures! Spent 17 hours in the ER before getting into a room… then, spent 5 days in the hospital. Discharged without prescriptions called in and verified for pick-up! Waited 48 hours for prescriptions to be filled after discharge.
Do not bring your loved ones here at all costs. They only care about revenue and profits. Attending physicians work for the payors (insurance companies) who will bluntly advise family members to give up on their loved ones to save the …
I was treated last week I went in for gallbladder pain, I had gallstones. I had to be taken to do all the tests so that they could see that I did have gallstones. On my wait for all these tests I noticed there was a certain PA who seemed to …
Many thanks to Melissa and the crew at emergency for being flexible and supportive for me as foreigner. Im feeling much better now thanks to you.
Really bad service especially tower 1. Nurses are very rude, not respect patients. My father hit the red button for more than 1 hour still no one show up. I have never seen any hospital that have this worse service. Even the security guys, …
No wants to end up in the emergency room. But when you do or are in extreme pain (as I was recently) you want to be in good hands and treated quickly, humanly and urgently. I ended up in triage at Regional . I was seen and attended to by 13 …
The people who cared for me at the beginning of my experience were great. No complaints. However, the late shift people that took me for the CT scan were rude and very rough. I had fallen and cracked open the back of my skulls. They did …
The nurses at Regional Medical Center – Labor and Delivery in particular are absolutely incredible – from the time we step foot at the check-in desk until the day we were discharged. They were not only super nice and supportive, but they …
Everyone was kind and friendly when I went to the ER. My visit to the ER wasn’t as bad as it always has been. What I really appreciated was being seen right away and not having to wait so long. The only recommendation I do have is …
I was very satisfied with my recent 3-night stay at Regional Medical Center. I had a fantastic set of caring and professional nurses. The procedures and treatments were fully explained and efficiently carried out.
I unfortunately had the most horrible experience of my life at this hospital. The staff is very rude and inconsiderate, I would not recommend anyone going there. The staff does not really care about its patients well being and they are also …
I was very impressed with the care that I received when I went in to the ER for a severe chest pain diagnosis. The ER doctors met with me within 10 min of getting inside the ER and EKG was performed as well as blood tests. The nurses, technical staff, and doctors were quick to action and showed their caring attitudes.
I came in feeling very ill I was in a liquid diet preparing for surgery. I came in and told them my symptoms. Also had to ask for bloodwork I was told just to make me feel better. I was then told I had more problems needed ct scan. I was not the only person who complained that night getting no service. I was sent home with NOTHING
The operator is awful and unprofessional! Was calling and tried to get direction on how to request a medical record she cuts me off and transfer me to another person before I finished. No wonder this hospital had bad reputation and luckily this is not our primary selection for medical care!!! 😡 …
Dr. Steve Huynh did my bunion surgery last Wednesday. After surgery I was able to rest and recovered until I was able to go home. The post op nurses were very nice and able to full filled my needs right away. I felt very safe. I went home …
Excellent
Happy with all technical persons.
Only request is to mention exact location where treatment is planned.
On 11/26/21 my left arm was cold and purple after pacemaker surgery 2 weeks prior at a different facility. My husband took me to San Jose Regional ER to rule out blood clot. The ER MD Walker ordered an ultra sound. The tech Christopher …
Positive: May 20, 2022 Emergency staff incdg security – attentive-efficient initiative. Ex: Al, RN who administered catheter for urine retention.
May 20 to 23: in ward. Asian female RNs helpful, cheerful, thorough (Filipinos: …
It is very wonderful hospital👍,nice, clean, huge, doctors and nurses are very 👍, skill of surgery and nursing are so good. It is much better than Stanford in my feeling. I would like to give a special appreciate to the 4th floor all staffs, …
The Dr I had was rude and kept cutting me off as I tried to explain how I felt and my symptoms. Not professional at all. Unpleasant visit.
Seamless process helped completing healthcare at hospital with minimal of delay.
I was scheduled to Regional Medical Center for Bronchoscopy, hospital personnel …
The worst hospital to go to for an emergency. There were so many patients, including my mom, that were waiting in the ER for 4+ hours. I was so angry for my mom and everyone else waiting that eventually I left without seeing a doctor after …
Thank you for helping my husband. It is not the best ER place but I am grateful for what the doctors and nurses did for my husband. There’s a LOT room for improvement but I want to believe that they are doing their best during this pandemic times. God bless your heart.
The whole team was very helpful and friendly all the time and help my mom right away.
Thank you so much
The nurses and doctors are very professional and caring individuals . i receive treatment for my hand there promptly and was given very effective aftercare instructions . i am 27 male latino who received treatment at the emergency room . i …
My family member was transferred to the ICU. A nurse by the name of Sharon was the rudest nurse I’ve ever spoken to. Throughout this whole process and my family on life-support the emergency department has been wonderful. Once my family was …
Arrived with vomiting, intense pain, and vertigo, they parked me in a hallway in a wheelchair (along with 3 other patients), and promised someone would come to take blood for tests. Then they ignored us completely. My husband stopped …
The wait time was very short. Not busy at all. Nurses and doctors were great.
All I have to say about the stroke comprehensive care at the Regional Hospital is that they are the best. The nurses and Doctors and all the staff are the best when taking care of your loved one. They are fast and knowledgeable. When a …
Had to take my mom into the emergency room on Thursday morning at 2am in the morning. Staff checked us in quickly and helped treat my mom’s issue. Wait was a little long as we were asked to stay for observation but happy with outcome.
Edit: I decided to revisit the review and change a few wording. This was my first time in a hospital so I didn’t have a baseline of comparison. Unfortunately, I am back in the hospital and this time I went to a private hospital a bit …
My mom was recently hospitalized at Regional Medical Center. The facilities were very modern and clean. The staff were very friendly and professional. The physicians who took care of her, from the ED to the hospitalist and specialist, were …
Everyone is on top of their game at San Jose Regional Hospital. The staff were compassionate and professional. The food was pretty good too. Thank you guys!
Every time I get to come to this hospital Alexian Brothers, Regional Medical Center.. Emergency They take Great Care of me. From when I walk in with questions , to the directions to check in. It’s great! the staff persons that checked me in …
My visit at regional medical center hospital really great everyone was so nice and so helpful great hospital I give it an A
I was very impressed with how well run your emergency room is, especially with hundreds of patients signing in & waiting. Even though they are so overwhelmed, they off kindness and patience to everyone. I was so impressed with Antoinette, …
Lack of communication. Given wring discharge instructions. It was hard to reach my nurse and get questions answered by my doctors.
I went to the ER with pressure in my chest, they realized after some tests, that my main arteries we’re 90% blocked. So I had double by-pass surgery. The medical teams at Regional are amazing. From the ER thru to ICU, I felt safe and …
I am a Kaiser member and I was in excruciating pain so the ambulance took me to this hospital because it was the closest hospital to my house. The experience I had there makes me glad that I have Kaiser. I was sitting in the hallway for 1.5 …
My experience at Regional Medical Center was very nice. The building is new and very clean. I was greeted at the reception desk, my temperature was taken and of course we were masked up. I liked the security measures and I safe. …
My husband’s clothes were never to be found once he went to the Emergency Room. I asked where his clothes were and they told me in that it was under his bed. I checked and all that was left on the floor was his shoes. I heard that this happens often and a better system needs to be in place.
I went in with a sprained foot, never offered a wheelchair, I had to limp in, i asked for a wheelchair i was told there were NONE AVAILABLE, I had to sit in a chair a nurse took my information gave me an ice pack for my sprained foot, I was …
I absolutely love all the staff . I went into the emergency 🚨 waiting rm guided me to use the computer 💻 a nurse came to me asking me my status . I was in within five min tops. Very nice n showed they cared! Thank u regional u are always 5stars in my opinion! I felt safe and cared for immediately. …
It was good,….mostly because most of the stuff was very nice,Glenda was the most friendly and helpful person…….the cleaning of the room was very bad
I was registered not too long after I arrived at ER. There was adequate physical distancing among patients. The only fly in the ointment is that it took around 2 hours for me to get an ER room to be examined. …
I’m giving the ER staff 5 rating: When I took my father to the ER, the ER staff was excellent from the time I walked into the door. The triage staff was on their game taking care of my 95th father like family. I really want give a shout out …
I spent 12 hours in the ER before being moved to a room. The night nurse, Vincent, on the cardiac floor was amazing, kind, always smiling. Cognizant of my needs. …
Everyone was very professional and kind. This was a last minute and urgent procedure. They got me in quickly and everyone was gracious, compassionate, timely, and made the experience, that could …
I didn’t like having to lay and sleep on an UNCOMFORTABLE gurney bed in the Emergency Dept. for 19 HOURS until a room became available. My First attending Nurse in the ER appeared miserable and unfriendly. But fortunately, the rest of the …
Would rate it ZERO, but Google would not allow it. ICU nurses and any Staff in said Unit are rude, and did not give my family any privacy when saying my last goodbyes to my Cousin. I relented my issues to both the Patient Care …
I had caring and attentive caregivers here. I was sent by urgent care for an ultrasound. Unfortunately they tried to also give me a chest x-Ray and EKG which I didn’t need. I had to advocate for myself to tell them I didn’t need those …
I had to have a procedure in the cardiovascular lab. The personnel great at making me feel at ease. They were very kind and professional. In all of my hospital experiences this was the best.
This is the worst hospital ever! I went to the ER to get checked because I could not breathe . First of all I waited about 4+ hours in the waiting room. Everyone was so close together and coughing, there was no distance at all which was …
Excellent services by all staff. Discharge can be improved by doctors visit and provide follow up instructions.
I came in by ambulance, Santa Clara Rescue 38 Josh and Ben were the paramedics. They were wonderful. I was having chest pain with difficulty breathing, I was in atrial fibrillation. They brought me to the E. R. and my nurse Bihn was …
Information desk was closed to check in .. Had to ask to direct me to radiology Dept which was another bldg or tower . Overall it was a pleasant for me and
Was taken by ambulance to hospital due to covid. Stayed for 10 days. They did not retest to see if I was negative but released me anyway into my families care. Huh, kind of defeats the purpose of stopping transmission. But thats just my opinion.
Received good care, everyone was very nice. Food would have
been good if it hadn’t been luke warm, almost cold….ugh.
Service was great but it was a little slow at the ER. We have to wait for couples of hours before able to get admitted.
Terrible hospital don’t come here. If you have a fractured bone they won’t do any surgery on you right way they’ll take 3 days to have you get surgery. They lie to much when you ask them why they are taking to long to get you surgery!!
If I could give this place zero stars, I would but I guess 1 is okay. I went in with excruciating lower right quadrant pain. I was there for a little over an hour with the most unreal pain I have ever felt in my entire life and was not …
Yes this is a well swell visit I appreciate your dr.’s and RN nurses it was easy and since I was a patient due to a crime as it seems I was attended ok either way this hospital is nice and I felt it was nice enough for me to feel these feelings it is ok to feel nice.thank you.
Highly recommendable services! Very nice staff specially from vascular ultrasound dept. Shout out to Chris!
My mother’s first day in the hospital was awful. No plan was given, they didn’t provide any food to my mom, and there was barely a nurse to be found. I asked about intravenous feeding, as she hadn’t been fed in the 24 hours she had been at …
Most of the time overly crowded, some of the nurse staffs are unprofessional, rudely speaking, eye rolling, unaccommodated with special circumstances that patients face.
nice and clean environment. friendly nurses. Wish there were a hotline for individual food ordering.
Triage on Sunday afternoon was major wait if not such emergency. However, after about 5 hours wait, I was able to get a provider to help me with my hernia. Andrew took extra care during wait time to see that I was comfortable while …
Triage needs overhaul! I checked in Wednesday nite complaining of gall bladder pain and visibly in trouble. We explained this was my second trip that week to ER. After no avail to be seen urgently my husband took me to another area ER …
For the Emergency at 1:00am, it was pretty busy but a pleasant visit. The Regional staff addressed my issues and everything was fine. Very happy with Regional Medical!!!🎩🕶💋👍👌❤⚘💯🙏 …
I was suffering from acruciating pain when I arrived at the ER centre, but was touched by the concern and immediate attention of the nurses, doctors and staff present. …
My Mother’s surgery was a knee replacement. On Dec 9, 2021. After the surgeon came to let me know she was on recuperation, he said I was going to wait an hour to hear where she was taken for her room. It was visiting closing time and I …
I was very impressed by the efficiency of your emergency room. The nurses and doctors couldn’t have been nicer.
Best ER in the area! I got very sick and every single one over there treated me with patience and care! It wasn’t a happy night for me and they gave me the right medicine, all the necessary tests and I felt better. …
The nursing staff that attended to me on the 3 rd floor were amazing , I think one nurse was Lou , Gemma and especially Mary Christine . I do thank all the nursing staff. The downfall was a social worker came by ask questions and stated she …
This hospital needs to improve the triage and waiting process for patients. There is no reason a patient who complained of chest pains should wait 5-6 hours to be seen by a doctor in a cold and uncomfortable waiting room during omicron …
honestly great experience. The doctors were amazing and all my nurses were incredible to me. I just finished my first semester of nursing school and they were so encouraging and explained things to me it honestly made the experience so much better. My nurse Tony was amazing, and so caring.
Had to come here for an emergency, great staff very knowledgeable and friendly! Doctors are great, ER gets 5 stars !!! They saved my day!!!
It was horrible. The nurses in ICU were basically torturing me by taunting me and making fun of me so I was unable to sleep for 2 days cause they were keeping me up and getting agggravated even when I heard other doctors to tell them to …
We had to walk in threw the Emergency room .And it a very long walk to the area my husband was treated for his heart. Please open up the front so we can check in there instead of the emergency room
Thankyou for the best service at Regional medical center surgery
from dr. hwong’s for my father, Dung San any thing is good heath now. thankyou so much for any one in center the help good service. Thankyou, philipthai.
It was a very pleasant experience. The Staff and the Drs were very friendly and Super ! I had anxiety, but I was in good Hands over there!
While in the emergency room, nurse Man was very attentive to my father and once he got his room.the nurse took good care of him.
Regional Medical Center is an excellent hospital- we brought our mother to the emergency room she was taking care off right away- we only waited like 15minutes from the waiting room- I was impressed with NURSES and Doctors- thank you
Excellent service but check-in area was lacking identification and instead a note on the wall to wait in the waiting room was deceiving. After a 20 minute wait and no one calling for me—-I started walking thru doors and came upon a staff member who signed me in.
Was taken care of right away. Only issue it took hours waiting on the lobby to get results. Other than that great service.
I was helicoptered in from Lakeport. I was received by the team very professionally and kind. They were unable to help me with the problem I had, but even then gave me the best care while I was there until I got to the hospital I needed to be at. Thanks to them I go the help I needed.
My mother in law was in the hospital for over a Week and we need to do visits very often since she is elderly and all the relatives are a great support for her , to go thru this difficult time , everything is really good and nurses are …
Took longer for surgery to happen, but staff excellent. Also if patient ask to be given Covid testing before testing. Why are others allow to go in w/o testing in prep area?
I spent 12 hours at Regional before I was transferred to VMC (where St Louise should have sent me to begin with). That’s not on Regional. I was well taken care of by Olivia during my short stay at Regional.
Overall the experience was good. ICU was great. The ward was good overall.
Most of the nurses (Mary in particular!) and Doctor Akella were absolutely …
I’ve been admitted to the hospital via the ER twice & felt that the doctors ER hospitalists nurses techs are awesome! I was well cared for & have the highest regard for this hospital. Young stroke & heart problem sufferer
Very poor service. I had to go to ER for my knee locking issue. I was in lots of pain. When I reached there, the staff put me on wheel chair without any leg support. No room provided. After 30 mins and so, I went in X-Ray room and had the …
All staff were courteous and caring that you have second thoughts about being discharged.
I don’t have anything wrong to say about this wonderful place. My mom has Congestive Heart Failure and was admitted in ER for bronchial asthma and elevated blood pressure. She was in ER for 2 days and 4 days in room. The nurses and doctors …
The ER process is a mess. So be ready to spend a lot of wasted time there. They call you in for every task, registration, check your symptoms, get your insurance information, xrays etc, so you in and out, in and out instead of being taken …
The doctors and nurses were really concerned for my well being. They ran tests and kept me overnight to make sure i was ok. The room was very clean and the nurses were professional. I can’t tell you how much that meant to me. Thank you so …
Hi, I would like to share my experience with Regional Medical Center. The nurses at the Regional Medical Center in the Emergency wing were very friendly. So was the security guarding the Emergency Wing entrance, he politely help guide me to …
They signed me in quickly. The intake was done well.. I had to wait in the lobby awhile but there were trauma patients arriving & that of course slowed it a bit. The physician was great. He ordered required tests, evaluated me and reviewed everything once tests came back. He was a good communicator.
Incompetent staff. Father was given a wrong diagnosis by doctors and staff. After misdiagnosis led to three days of severe pain, we ended up back at hospital. We waited for five hours, but were told to come back another day. We …
I really appreciate all the good staff of the ER Dept and all the RN’s and NA’s including the Imaging and Lab personnel. My experience spending couple of nights on the 3rd floor made me realized the enormity of your daily routine taking …
I really can’t say anything bad about regional medical hospital on Jackson st. I’ve been there a couple times once for me an recently had to take my mother. I feel like this place does well on how they train and protocols. You can tell …
staff was fast and efficient. wait time was 15 min for discharge only because i had an allergic reaction and they pulled me back in for more meds. i was fitted for my ace bandage an crutches an the charge nurse gave me a side hug. …
Extremely underwhelming, transferred from another hospital to here where I had already been waiting 16 hours where the previous ED was told they had a bed and surgeon ready. Surprise! They didn’t! Sat around for 12 hours before getting a …
The nurses are great and try their best. The hospital has a hard time managing it schedules. I had to wait with my husband over 5 hours for a procedure that was scheduled 3 weeks in advance. The outcome of the procedure was a matter of …
Waited for my call about my ultrasound never called me. They lost my urine sample and didn’t say anything until 3 hours later..
My experience was good with doctor but the nurses were way to stressed out they were extremely RUDE….
THREW THINGS AT ME DIDNT APPRICIATE THAT…..GOOD HOSPITAL BUT bad bed side manner….
My Mom was sent to this hospital after suffering from a major stroke. The ER staff were fantastic but it took us over 36 hours to get a room in the hospital. Once we got to the hospital the girl at the front door was about the rudest …
Indifferent staff. Lunch served for patients well after 1 pm. The staff focus on their lunch than the patient’s.
These people need to get their act together. I parked at fountain it says go to emergency entry. I go to emergency and they say go to main entry. 😒😡 …
Excellent care. The staff were kind, positive, helpful, and wonderful even though they were loaded with patients.
Regional is the best emergency room ever..everytime I go in I get the best care ever thank you doctors a nurse’s for meeting all my needs..I’ll forever appreciate your emergency room…
The nurses and all of the staff were incredibly friendly and knowledgeable. The hospital was very clean and comfortable.
Folks was friendly. But, they didn’t really listen to my Mama’s concern with her health. They just gave us throat spray for her pain. Also, Ibuprophen. Sent us home after. Wate of 2 hours.
The staff from the doctors to the nurses to the cleaning crew were top notch. They cared about my health more than I do and I’m glad I trusted their judgement in my overall health and well being.
HORRIBLE! My brother was release on that Saturday from Regional and his doctor looked in the face and said they found no abscess in his bowels. That following Monday he was rushed to Valley Medical and admitted. He has since had surgery..the one Regional said he didn’t need. Just Horrible service and care
my treatment and acomomdation at the Regional Medical Center was exceptional. the facility is very convinient, medical staff are compasionate and caring. there’s nothing more that i could ask for may the LORD Bless you all
Update to the review. So I unfortunately had to go back to this place, long story short I had to be admitted to the hospital. It is so bad at this place that the nurses had to give me their phone number or leave me with a bell since they …
Rude service, service from nurses and frint staff ; was such a let down. They were on their phones or really just showed as if they didn’t care for patients needs. Dragged their feet when asked for anything. Cold, uncomfortable …
As a cancer patient, the ER is a place for anxiety but every single was so nice with me, and the attention was amazing. Happy that they helped me to feel better ❤️
I did not have a great experience when I took my father to the ER a few days ago. The line to be admitted was extremely long and took over 1.5 hours. He had very high blood pressure and was prone to having a stroke yet he was not admitted …
Worst emergency room experience ever! I came in emergency room with my father who has chest pain, and is 86 years old. We got in 4:30 pm and out 11:30. In 7 hours, my father draw 6-7 bottles of blood in 3times and talked to er doctor once. …
Emergency room was very crowded yet the the person at reception was really accommodating. The doctor in charge at the emergency was extremely good. Bed was not very comfortable. My life was saved.
We visited Regional Medical Center San Jose ER in Aug 2022 to get relief for my wife who was suffering from acute pain in the leg. Urine, Blood tests were and X-ray were taken. After 4 hours, a MD there asks what could be the issue! They …
Place is a mess.
Rude nurses with absolutely no sympathy!
Had 1 nice lady. That’s it. …
My experience in both the ER, ICU and the general ward was very positive and only thing I have to say to all the teams is that you have my highest level of regard for your professionalism and will always be grateful for all the support, …
The phone system is terrible. It is very difficult to connect with or get updates on your loved ones. Don’t follow the prompts on phone system it will ring but it doesn’t connect. You have to have an operator connect you to the room number. …
Let’s talk Staff Nurses on floor: the team of nurses that treated me during my time in Regional 0n 10/18/202 unit: TOSUN wing / Rm 3109A. First the Nurses: KC, Ofelia, Michell, Matthew Physical Therapy Audrey, Heather. Visit by : …
I came by ambulance to the ED onSunday with several fractures in my leg. The ortho told me how he would do surgery on Monday. Monday came and went then it was going to be Tuesday. Tuesday came and went cancelled again. In the meantime, I’m …
This place disappointed Mr by not having a heart doctor on call call weekend when my mom had a heart attack and went there. You guys need to get your scheduling down and always have every doctor possible on schedule always. I very …
The staff was outstanding. If I have to have anesthia again I will ask for a specific doctor, woke up first time ever with no nausea. Nurses were great and Dr. Harrison a very caring doctor.l
Would never go back here. Doctor and PA did not treat me well. Inaccurate information on my medical forms upon release (saying I did not appear to be in severe pain in triage, despite me vomiting multiple times, crawling on the floor/being …
I’ve been here a few times and usually goes great. I don’t wait too long in the emergency and they seem to help. But this last time I went I was waiting for ever it was crowded. There was a kid that just threw up every where in the waiting …
The doctor was very understanding of my situation, and explained everything in a way, that didn’t confuse me(severe dyslexia), I was able to return to work. While I still have the pain, it’s not as severe as it was when I went in. I have …
Shout out to the evening staff from Regional Medical Center!!
Last Thursday my fiancé hurt herself at work at the beginning of her shift, and …
My father was admitted to ICU for two days and within those days, he felt terrible because of the nurses there didn’t care. They were not attentive to the patients. My father had a skin tears on his face and the nurse didnt not use a …
This is best hospital experience I have ever had. Quickly seen and examined, blood drawn ,x-ray and ultra sound in under hour. All staff is nice and knowledgeable . Made me feel the individual attention .
Ok where can I start. This hospital screams bad morale to you. Actually, the employees will just tell you at every opportunity how tired and over worked they are. One charge nurse using funny but offensive language said these guys need to …
Emergency doctor casual on admitting.
Once covid diagnosed, Hospital transfer prompt and medical care good and consistent. …
Thank you regional for taking such an amazing care of mom for 3 weeks while she was there after suffering from a stroke/allergy. The doctor and nurses made their rounds daily to check in and provide daily updates/progress. We greatly …
The beds were dirty , spots if blood on railings. Did not clean or sanitize between patients, didn’t change any sheets. I guess everyone for got about covid or the flu season . I most def will go to Stanford instead. Wish I had photos. But staff was good and friendly
The staff is patient, kind and caring although it seemed like a couple of CNAs were fairly new to the job and needed more training or perhaps a checklist they could rely on until they were more familiar. The condition of the facility and …
This hospital doesn’t do a good job at all with communicating at all! I had multiple things going on with me when I was admitted through an ambulance.. they eventually told me what wrong but no details just blood work & X-rays constantly …
Given the times. They are extremely helpful and knowledgeable. You must always remember to be an advocate for your loved ones and remember they are overworked and tired with this Covid crisis. Speak up and ask questions and understand …
The nursing staff was very friendly and helpful. The security was helpful is giving me directions and calling me when I left my overnight bag under the wheelchair. …
My wife Sandra was an overnight patient at Regional Medical Center on Sept 14. The service that she received from all of the nurses and support staff was excellent. The only problem was with checkout on Sept 15. We had been told and there …
My son’s stay at Regional Medical Center was exceptional. Very pleasant staff. Everyone knew how to treat my sons needs. They would inform me on his situation and what was being done. We are both very pleased with how we were treated. Thank you Regional Medical Center!
I had a heart procedure (cardiac ablation). I was so nervous. The staff from intake, nursing, anesthesiologist, and doctors all made me feel safe and well cared for. I would highly recommend anyone going to regional for a procedure. Thank you so much for helping me feel safe during the scariest time of my life!
These are real superheros saving peoples lives. We had a scary incident early in the morning at 4 AM on Christmas Day!! The ER room was quite full but we got taken care of within 1 min. Super helpful and patient staff. We are so grateful for everyone who works here 🙏🏽 …
My experience was good! I did not have to wait long to be brought back. They triaged me right away, made my concerns feel like they mattered, they recommended good tests to determine if it was something serious. …
The nurses & doctors, all the care staff that helped me, were highly skilled, had excellent attitudes, and all contributed tremendously to my rapid improvement & will to get better. It was a great pleasure to be in their care. The food …
Everyone was very nice and polite. After an accident I ended up at the Emergency dept. and they patch me up fast! I stayed overnight and nurses were checking my health often. No need to press the nurse button. All my meds were given at the right time. I liked my stay at this hospital.
wow…I was very impressed and pleased with the staff and the treatment I received at SJ Regional. I had a bike accident and arrived by ambulance and the doctor and team were waiting for me and greeted me by name. i had my first set of …
Staff at the ER registration was very helpful to everyone that came up to him and displayed professionalism.
I was most impressed with my wait time from triage to evaluation by a MD which …
Worst service for a hospital. I just got home from the ER. My boyfriend couldn’t walk so we had asked for a wheel chair. When we went into the room to take his vitals the RN that was helping us was the worse ever and the people back there …
Unfortunately we had a mix of good and not so good care at this facility. The surgeons and a couple of nurses were great, but several nurses/care givers under performed and left my son with inferior care adding to his pain and suffering …
My visit to Regional Hospital was laced with incompetence that was hazardous to my health! I was injured as a side affect of a procedure that lead to 2 returns to the ER because of major loss of blood! I was finally admitted because of …
Absolutely great experience front desk nurse was definitely doing what she loves to do because was great at doing her job. Everyone that I had contact with was just excellent congrats to the emergency team for the great professional service …