For more than 35 years, Regional Medical Imaging has provided superior imaging services to physicians and patients throughout mid and southeast Michigan. We strive to enhance the health and wellness of patients not only by providing affordable, high-quality imaging, but by providing it with care.
| Saturday | 8AM to 7:30PM |
| Sunday | 8AM to 7:30PM |
| Monday | 6:30AM to 10PM |
| Tuesday | 6:30AM to 10PM |
| Wednesday | 6:30AM to 10PM |
| Thursday | 6:30AM to 10PM |
| Friday | 6:30AM to 10PM |
3346 Lennon Rd Ste 2, Flint, MI 48507
Signing in was fast & easy, friendly staff, clean & comfortable environment. My only complaint was it took longer than expected to make the appt in general (over 10 min wait a few times that I tried calling). I’m general I like this place!
My wait time from arrival to be called back was around 45 minutes….unacceptable. Front desk rude when trying to check in from my car, took 15 minutes to get someone to answer the phone and not immediately place you on hold. It was 1 minute …
I had an amazing experience at Regional Medical Imaging on Lennon Road in Flint this afternoon. Everyone was so nice and friendly and helpful. I had a cat scan with contrast and I was a little nervous. The techs explained everything to me at a level I could understand. Everyone took such good care of me. Kudos to the staff.
The whole experience was fast and easy thank you!
I checked in on my phone, then was called to come in and that check in part was fast and easy, the girl was pleasant. then I only had to wait about 5 minutes before being taken back. It was all quick and good. I hate the MRI itself, which is nothing to do with you! Just wish it was quicker time of sitting still and not moving.
In and out b/4 my appointment time. Techs are always great to work with. Wish I had started going here years ago.
All the girls from the front desk, to doing the procedures where very nice and friendly, this is one of my favorite places to visit when the time needs to be, I have been here many times and each time is always the best experience, I love …
I LOVE going to RMI for my imaging needs. This was not my first visit there. The staff is friendly and kind, the offices are welcoming and so serene, I just want sit in the lobby all day. Beautiful decor , smells great, very relaxing, comforting atmosphere!
This appointment went very quick. I was out before my appointment time. Everyone was.pleasent
Everything went well and did not wait more than a couple minutes for both exams today.
Great experience, Tammy was very professional and explained how the procedure worked.
Everything went smooth, from check in to check out!
I’ve always been satisfied with all of the procedures I’ve had with RMI
Everyone and everything was very pleasant … extra shout out to Melissa who worked her magic to get the insurance pushed through so we didn’t ha e to reschedule… we phone tagged all day to make it work .. she’s the greatest 💗🙂 …
The actual technician was wonderful. Dealing with the rest of the staff has been nothing short of a nightmare. Be prepared to make an entire day out of a 20 minute appointment- you’ll be asked the same questions repeatedly and then billed …
Very clean and fast and Debbie and check in was amazing and helpful
I had an ultrasound for aortic aneurysm. Nurse put me at ease and was very efficient. Your employees are always polite and friendly. Thank you.
Everyone handled themselves professionally. I commend the tech who called me with my results of my scan because the doctor’s office dropped the ball by leaving him on hold so long he had to hang up! He called Me and that lead us to call …
Everyone was very friendly. They made my 17 year old son feel very comfortable. We got right in and out quickly. I was extremely impressed.
My appointment was at 10:20. I arrived at 10:15. Was called in and done with my procedure by 10:49. The facility was very clean and my tech was very professional and attentive.
Nice gal at front desk was helpful checking in, Mindy? Young lady tech that put iv in was pleasant.
Ellen was great with MRI explaining treatment & compassionate. As stated above …
I have always been very happy when ever I visit.
This place is first class all the way around. Beautiful and homey feeling space, and my technician couldn’t have been any better. I would recommend to everyone.
I called from parking lot & was told I won a medic alert which I declined, then was offered 50% off road service. I finally hung up &walked in &was helped immediately. From them on, everything went great.
Ashley was very friendly and professional. She took the time to answer my questions, too.
I had my first panic attack in the MRI machine, the tech, Terry, was kind and patient with me and offered another way to do it, which helped tremendously.
Other than my procedure took 2 to 4 hours everything else was ok
Everyone was kind knowledgeable and put my mind at ease. Because I was very nervous.
I was called before I had the paperwork done. Then I told her I was a little early and she said with a smile that is ok. Then I needed help sending the results to the correct doctor and she again help with a smile.
The doctors were very professional, Make sure that my 8-month-old daughter was in a great hands. I had to leave the room so my breast milk didn’t get contaminated by any radiation. They loved my daughter and two of her very well. I definitely recommend this place 10/10
Greeted and sent directly to check in.very short wait b4 being called for CT scan . Very Professional
I got there, was a tad early, but they had me come in, checked in, and ready for scan in a span of 30 minutea
The service at the Flint location has deteriorated very much. First, the last 4-5 times that I have needed to schedule an appointment I was on hold 20-30 minutes before a receptionist answered the phone. In addition, every appointment no …
My tech Jasmin was great and the best! Keep her she’s amazing
The tech was very nice. She gave me a blanket when I asked but I forgot to ask her to turn the fan off. At 75 it is very hard to have my arms over my head for so long and she was very nice to help me up.
I was told week before my appointment that somebody was going to get the referral from Medicare tfor my RMI and somebody drop the ball and never did it this could mean life or death situation for someone treatments this same thing happen …
It was very professional and quick. I have sat in line at McDonald’s longer than the time it took to check in and get my MRI completed, for that I am thankful. That time at the McDonald’s they still messed up my order and didn’t give me my …
Was good have no bad comments
The most fluid, non stressful imaging center that i have ever been
Very prompt attention and care. Everyone seemed informed.
Had my first mammogram. It was so much less painful than i thought. It was an overall great experience. Everyone was so professional and welcoming.
It was an excellent experience for my 10 year old daughter to have her very first Ct scan of her ankle. Very fast in and out before our appointment time!
Staff was courteous and made me.feel at ease
My doctor recommended another site to get my mammogram but i have always gone to RMI. i called to make an appointment and was told the appointments were booked into October already. the person i spoke to continued to look for an earlier …
My first visit here in Flint early on a Sunday morning couldn’t have been better! The front desk worker was great, very professional and efficient. The tech who took care of paperwork and brought me to the MRI tech was super nice. The MRI …
I was greeted by front desk person with a smile. Didn’t have to wait long at all. The tech that put my IV in was quick. MRI tech that took me to get test was pleasant. MRI was not very long. She gave me headphones for the noise which really helped. All in all, things went smoothly.
It was handled extremely well by all staff.
RMI was very easy to work with, quick and easy appointment making and check in process. All the folks I interacted with were friendly and polite. Highly recommend and will go there in the future if needed (and I don’t live in Flint) the longest part of this process was actually getting my doctor to get the referral sent out to them.
The entire process from scheduling to procedure was super easy and convenient.
The appointment for the scan was as expected. When I called to schedule the appointment I was told it would be two weeks for the next available appointment. This is unacceptable! This is way too long for a child in pain to wait. When I …
My tech was awesome!!! She was energetic, kind, thorough, attentive and knowledgeable. I believe her name was Stephani. She deserves recognition for her level of service and professionalism.
The nurse was very kind and nice, did a wonderful job, and told me exactly what to expect. I was out in no time, she really knew her job.
Quickest visit I’ve ever had. Nice work
The instructions for arriving at my appointment were very clear. The procedure to enter the facility was very fast and the people I met upon entering were extrememly friendly and helped me feel very comfortable. The technician performing my scan was friendly and adequatly answered my questions.
First off the staff there is great!! I Got the dates for my appointment mixed up came in a day early, they was still able to do my test, I didn’t have to wait, they took me right back, and the ladies at the front desk was awesome!!
I was a walk in sent by my doctor. Everyone was very courteous and did not have to wait very long at all.
everyone was so great. the greater was lind to me but I truly enjoyed how she went the extra mile to make other customers comfortable. the ladies at the desk were pleasant and patient. The xray tech explained everything and was very friendly
Fast and courteous on phone scheduling my appointment. Best staff, comfortable environment, and no long wait. I would not want to go anywhere else.
Excellent service in every aspect. From prompt scheduling, to reminders, to greeting and the MRI tech.
MRI about two weeks ago. Very nice visit. As comfortable as an MRI can be. Very little wait time. CT scan yesterday. Very quick. Staff was great. Facilities were very covid safe. I appreciate that.
It was great, all the staff were very nice!
My experience was great! My ultrasound went smoothly and the technician was kind enough to check a lymphnode I was concerned about. The technician doing my MRI was very kind and offered me a blanket when she saw that I was cold. Both technicians listened to my history and concerns and were very professional.
I arrived early, and they got me right in. Check in from my phone was easy. Front desk was friendly. My tech was very nice and concerned about me.
My experience was unstresssful. My care was exceptional . I thank the Dr.,and Megan for being so kind. I was nervous, but their reassurance got me over the top. My after care was also exceptional. Megan was there for me the entire time. She’s a gem.Nurse Patrick was also so very helpful. I appreciate the care I received
The tech that did my MRI did an amazing job with the customer experience as this was my first time ever doing an MRI. He’s phenomenal and deserves all recognition & a raise! Positivity goes a long way & I really appreciated it.
Someone needs to have a talk with the CT Tech she was rude didn’t introduce herself, handed me an object and told me it goes under my legs, she needs to take a class on adequate and Kindness then she took me to the MRI dressing room and …
I liked hope the lady that did my mammogram listened as I told her about my Aunt the was diagnosed last year with breast cancer.
I arrived on time and checked in on my cell phone. I was called into the building before my scheduled appointment. Everyone was very friendly, the building was clean and quite. I barely waited in the waiting room before being taken back …
Service was A-1. Personnel were very professional, courteous and supportive.
I checked in and waited in my car and was called inside within 5 minutes of checking in. Was sent to waiting area and called back for scan within 2 minutes. My appt was at 12pm, and I was walking out of the office by 1155 and I checked in …
Good place. Their hold music on the phone is a loop Is orion by metallica..lol
I phoned RMI from the parking lot. I got an immediate response and was told to come inside the building. I barely sat down before I was called to the reception desk. The receptionist was very friendly and it was a pleasant experience. I …
Everything was professional and efficient. The MRI and the ultrasound procedures. The facility was lovely.
Very nice place to have tests done. Staff is excellent!!
Tim was very good with any concerns and advised me on what he was doing
I felt comfortable an had my vaginal ultrasound mamagram the staff was great did not have to wait
BEST EXPERIENCE EVER FROM
The Clerk who checked me in,….
to The Technician whom did my Mammogram,…. …
The facility was lovely, clean and every staff member was polite and pleasant
I was at an urgent care and the doctor sent me to RMI for a stat CT Scan, my experience at RMI, was excellent.
As soon as I called I was asked to come in and I was sent to my waiting room. I had a very short wait and went thru my prep for my CT scan and the scan itself. Very careful with me. I felt confident because of the care of the tech.
Positive experience from start to finish!
I really love and appreciate RMI.
I received results within 19 hours!!!
I love the patient portal too.
Everything went on time and smoothly. All employees were very friendly.
So amazingly well pleased. All your staff members are #1 in my book. Your services are absolutely the best. May God always bless you for being a blessing to me. Thank you!
It was great. I’ve been coming here since my family and I moved to the Flint area 2 years ago. Every one is always friendly and professional. I especially love the care they take with my 88 year old father on the couple occasions I needed to bring him in for tests.
I have always been treated with kindness and respect. I never am nervous when I come to RMI. I KNOW I will be well taken care of. THANK YOU!
I got there, registered and was seen in no time at all for a shoulder mri
I was already having a mammogram which is uncomfortable in itself, but being that I’m already disabled and in a wheelchair… I told the tech that I was chilly and I kept talking about how cold it was in there, and she never offered to turn …
There was hardly any wait time and, although they had to switch our CT time with our ultrasound time due to the nature of the procedure, we still ended up being done earlier. Everyone made my daughter feel comfortable and they were very thorough. I can’t say enough good about the experience. Thank you.
The check-in process (using the cell phone from the car, etc.) is kind of a pain (poor elderly people must be having fits over that), but other than that it was great. I got there 30 minutes early as instructed, and was leaving the …
My visits are always good, the workers are always friendly and knowledgeable, they answer any questions I have. Very satisfied
I was in a lot of back pain, and your staff was very considerate.
Awesome friendly efficient staff! We were there on Mothers Day for an MRI for my son. We were in and out super fast! Also received out result in 48 hours! Thanks RMI!
I had know idea what to expect was nervous, but everyone was super friendly and helpful
I have forgotten the names of the tech and receptionist but they were both very warm and friendly. I was also pleased with the environment, it was very comfortable and inviting. It was an overall great experience.
It was great. The tech made sure I was as comfortable as possible while knowing I was a little uncomfortable with my straightening my leg with the injury I have. He checked in a few times durning the 16 min MRI and played music in the headphones for me.
Very nice , clean,comfortable building. My technician was amazing.
Easy check in process, only waited a couple minutes after I entered the building. I never felt rushed. The tech explained everything and was concern about my comfort level. It was a great experience and Very efficient, kind and professional!
I was very scared because I claustrophobic but the staff made me feel safe, secure, and comfortable. From the first touch with the receptionist to the two techs. I loved my experience
I had an MRI on the weekend due to my claustrophobia. The larger MRI machine is only available on select weekends. I could really use an open MRI but, everyone was kind and understating.
It was pleasant. Nice staff, and fast results!
It was great I was welcomed and treated with respect.
I was greeted right away and was very impressed with the professional yet pleasant people
Very fast service hardly had to wait before having my test. Then the test itself was pretty quick so I enjoyed having things done on time and quick so you don’t have to wait long extended times. Everyone is very friendly and nice and respectful.
I arrived a little early was acknowledged and waited on within a few minutes directed to a waiting area sat for less than 5 minutes then had someone come out and direct me to the area where I had my scan completed which took less than 10 …
Everyone was very kind to my daughter who was nervous to have her first x ray!
I usually go somewhere else for ultrasounds, but they don’t do anatomy scans anymore. I was warned it would be kind of cold, because it was more medical than an exciting gender reveal. But my tech was great, super nice and professional. She …
As I stated above, I was impressed with Karina who signed me in & took care of my bill & paper work. She made me feel welcome & was kind as well as professional. The technologist who handled my x-ray was proficient & friendly. This positive experience took place at the Lennon Rd office in Flint.
If I could give zero stars I would. My 13 year old daughter had an appointment at this establishment yesterday. It was the worst customer service I have ever received. The tech, Sarah that took us back had the worst attitude and was …
This was my 10th appt in 6 months! You have always taken such good care of me. Appt scheduling always easy & prompt.
Was referred for a surgical biopsy and I am so happy with my experience with the team here at MRI. I was very nervous and timid and they made me feel very comfortable and relaxed. Pain was maybe a 2/10 and I have a very low pain tolerance! They gave me an ice pack, and called to check on me the next day 💕 …
Good experience ,clean , Friendly gotten out explained everything she was going to do well in the back in the room.
I was in and out. I told the gal who did my mammogram how efficient the office was.
Absolutely no issues. Everything went smoothly beyond my expectations.
Seamless. Great team at that location. Thank you. Front desk was superb also.
Quick in, smash & out. I love the spa-like atmosphere when I come in for a not-so-pleasant procedure.
Always very nice and on time. Great people who work there.
I love this place everyone is very nice. They treat you ith respect
I was happy to receive my results quickly on my mammogram, but still no answer to my cat scan for my lungs
Everything went smoothly during my appointment and my tech was very nice and patient.
I did have some insurance issues, and would really like to give a huge Thank You …
I was greeted immediately upon walking in and sent to the correct waiting area for my procedure. I was early for my appt and was surprised when I was called before the actual test time. It was a great experience. It was very easy.
I have had many procedures done at RMI in the past few years and each experience was a good one. I have had mammograms, biopsies, and MRI’s and every staff member is kind and does everything they can to make sure you are comfortable. My MRI Tech even put a blanket over my feet because she noticed they were cold.
Everyone was very courteous and comforting. Making sure I was comfortable and relaxed.
Everyone was very professional and kind!!! Love coming here when needed…
I had a breast MRI done due to finding a large lump and a strong family history of breast cancer. My appointment was scheduled for 7:00pm and I was back home by 7:20. The staff was so efficient and friendly. They got me right in and made …
The MRI testing was good. Just had to wait over a week to have them read and get the results.
great people, clean office not a long wait
The best. Felt. All staff were so friendly and kind The person who did my mammogram Ashlie Made me feel so relaxed. She did a super job directing me in the right way for a perfect exam. Thank you. Ashlie
You’re Flint staff are top notch, they make the process so much easier. I wish all businesses were run like this.
Arrived for apt. Checked in and was called in withing twenty minutes very nice employees
Front desk staff was friendly. Nurse was thorough and pleasant. Tech was helpful and payed attention to my comfort. Made sure all was well throughout the entire process.
I was greeted when I walked thru the door. I was out within 30 minutes of my appointment time.
I was on time and greeted promptly and with courtesy. My wait time was short and I was escorted by the MRI tech to a room to remove any metallic objects on my person. The technician told me about the procedure and made me feel comfortable and eased my anxiety.
I was happy with everything about my experience.
Time spent at facility was much shorter than I expected.
Best thing was my PCP had my results in less than 24-hours.
Pleasant, friendly, concerned staff that paid attention to my needs/concerns 🥰 …
Teresa was extremely helpful. Answering all my questions about costs and insurance. Her customer service was beyond expected. Kind, knowledgeable and always smiling. It was refreshing to see someone that actually appears to love their job.
I was pleasantly surprised by all the staff I encountered and talked with on the phone. The staff on the phone answered all my questions with a friendly tone and we’re so understanding when I asked questions I simply didn’t know, even …
I was greeted professionally, courteously and friendly. I spent less then 5 min in the waiting room. The facility was clean, well air conditioned. Due to Covid, the rules were followed, social distancing, mask a must, and hand sanitizer …
Very clean, even the bathroom. The Staff were fantastic, polite ,explained everything to me and I would like to thank them again for their outstanding service.
I was very scared as it was my first mri. I had a pelvic and an abdominal mri. Everyone was so helpful in comforting me.
It was quick and to the point. And I was made very comfortable.
I had an ultrasound to see why I was bleeding so much. Turns out I had an ectopic pregnancy and needed emergency surgery. Without the ultrasound I would of never known.
I was apprehensive about getting this procedure done, but it ended up being hardly anything at all. Patrick is exceptional at his job.
I have been an RMI patient for years. I can always depend on the efficiency and professionalism of the staff at the Lennon Rd location. I am also impressed by the new check-in procedures and how they reduce wait time and wasted time.
My experience was good they got me in quick they got the process Done Quick I was very comfortable the whole time
Very smooth process and very courteous staff and tech. No complaints
I had 2 separate studies done. One was done quickly while I waited a long time for the second to be performed
It was wonderful. Dr Hick was great and Kelli great. Very comforting to me and explained everything.Flower was extra special!
Great customer service
Was literally there 10 mins before being called back .
The process of having my CT done was prompt, service was professional. At my follow up appointment with the doctor, results were clear and thoroughly discussed. RMI did their job well.
My first CT scan and they were so under standing I wasn’t nervous at all I was calm and it was because of their staff a big thank you 🙏 😊 …
Arrived early, checked in and seated in the Waiting Area. Staff members were very helpful and professional to patients. Returning patients, the staff called them by their names, as they entered and departed the lobby.
Both women that took care of me were very welcoming and friendly. Great customer service and very personable.
My doctor’s office told me to go right over there, didn’t need an appointment. They got me in within 20 minutes.
My appointment was very comfortable and quick. I will always use RMI.
I love the texts and reminders and the ability to fill out the chart in the car while we waited and I love the spacing between the chairs and the cleanliness of the facility
Everything was good customer service was amazing thank you made you feel comfortable
Didn’t have to wait but only 5 minutes after my appointment time. It didn’t take them that long at all,
Was a comfortable experience. Everyone is cordial and kind. They pretty much treat their patients like they would want to be treated.
I love this facility . I had several tests done here and each time I had an excellent experience.
Very nice, knowledgeable, and willing to help speed the process of calling the results into my referring physician.
from time of appointment made to consultation prior to with contrast no one knew the difference between oral and regular contrast. I was given oral contrast which I did not need and Paul was the only one to give me a thorough understanding …
I always go to RMI for my imaging needs. Everyone is always courteous and welcoming. I am very appreciative for RMI.
Everything I have been to an rmi it has been a very good experience with friendly and professional staff
The tech was rude I said my ears were being squished and it took forever he said I don’t wanna be here either which I never said that and you were moving all over the place which I wasn’t he said I’m not putting my name on no bad images just very rude
Everything was excellent. Kind, personable, and caring staff. Very little waiting.
Went for my mammogram. The tech went behind the partial glass to type and took off her mask. When I asked her to put it on because I was severely immune compromised she refused claiming I wouldn’t be able to hear her. What she should have …
My experience with MRI is the cleanliness of the facility and the professionalism/courteousness of staff.
I was promptly called into the waiting area (which was beautiful, warm, and welcoming) and was then called back into a room within 5 minutes of my appointment time. The tech was very polite and courteous. She was even aware I had to go to …
Had an MRI and was made very comfortable
and was relaxed.
Was told what to expect so there were no surprises.
Everyone was very kind and courteous. The color scheme and decor was very calming and relaxing.
Each time I have visited the Lennon Rd location, it has been a positive experience.
I had very clear concise reminders prior to my appointment. The wait time the day of my appointment was very short, check-in was quick and smooth. I even received a text telling me what I would owe after my insurance, so I could come …
I had to make an x ray for my daughter and Samantha made it easy to get me right in, thank you for being very pleasant and patient with me!
I arrived early and since the person scheduled then was late they took me in early and it went very quickly.
I had never had a MRI before, so I was a little nervous, Terry was great making sure I was comfortable & knew what was going on.
They treated me and my husband very nice my MRI Tech was wonderful at which I didnt feel anxious her voice was pleasant and she was gentle….thank you
My experience was fine but I can’t remember what day that I had my procedure done. I believe that it was the last Thursday in November.
I am very happy with the service I always receive at RMI. The staff is very efficient and always respectful. I also receive my results within an acceptable amount of time. I will continue to schedule future testing at RMI
The treatment from staff, the front desk all the way up to the doctor was very comforting and professional
I’ve been using RMI for years and have never had a problem! I am a wheelchair user and they are always very sensitive to my needs.
I was in there and seen to right on schedule. They are very prompt and nice
Easy peasy. Did not mind it at all.
I was treated respectfully from the start to the finish. My tech took exceptional care to make sure I was comfortable
No waiting. Everyone was friendly and helpful sharing info so that I didn’t have to ask or wonder. Very thorough.
I had a appointment to get a x-ray , Lennon RD location -Flint, I was very amazed about the receptionist had check me in was very nice and pleasant . The lobby was very clean comfy cozy especially with fireplace.
Everything from scheduling to having the actual MRI was great. It was done very quickly & the staff were professional and friendly. Highly recommend RMI.
I give RMI a 5 star review. It was fast but efficient and the staff was absolutely amazing and friendly. I will definitely be coming back if I have to in the future!
Was seen for a CT Scan of the chest, everyone was very nice yet professional. I was out before my appointment time, that’s a WIN. I asked to be signed up for the patient portal and they sent me a line but I can’t get in…
I had an appointment at 9am, didn’t get called back for my mammogram until 930am and then was placed in the little waiting room for over a hour for my ultrasound. I had to inquire about when am I getting my ultrasound, and I did not get taken back until shortly after 11am.
Everyone was nice and very kind to me. I was very comfortable of being there. It’s a friendly environment. They even provided an interpreter for me becuz I’m deaf.
Everyone was very nice. The place is real clean. The staff worked hard to get my prior authorization from my doctors office.
Does not know how to properly handle anything that is STAT/Urgent. Manager does not care about patients wellbeing and is rude with her tone of voice. I do not recommend going to this place for anything that is needed in a timely manner. …
I have had great experiences at RMI. The staff are very welcoming and take the time to explain things clearly. I appreciate the attention to customer service. It make a big difference!
Nice workers clean waiting area and friendly people to be around
Made you feel comfortable.
They were really wonderful there was no waiting everyone was very friendly we were greeted when we came in. When they took us back to do our testing they were very nice and prompt I would recommend them to all my friends and family.
In and out tech was awesome hardly waited! The facility was clean front desk was great my technician was awesome although I can’t remember her name I was in an out and 40 minutes tops and thank you for that
Everybody involved was very kind and helpful, I didn’t have my picture ID and the receptionist was very helpful. I have bad hearing and couldn’t understand the recorded promts, and the tech made sure I knew what to expect without getting frustrated or impatient that was very comforting.
I was checked in and asked to enter the building. I was immediately seen and escorted to the testing room. I appreciate the fact that I did not have to change in a cubicle. Everything was taken care of in the testing room. My experience was very positive!
Overall good experience. Staff was very prompt and professional with great communication to both my son and my fiance. Thank you for making my son’s first MRI experience pleasant and easy going.
Great facility and quick procedure. Everyone there was awesome and sooo very patient and nice.
My experience was great by far my best visit at this location. I probably became a diabetic after my appointment because my tech was so damn sweet. I really enjoyed and appreciated her. She’s awesome!!!
RMI – flint has exceptional service. Recent MRI was obtained and check-in, procedure and staff were all efficient, helpful and friendly.
Want to express thanks to Marissa in scheduling for setting up procedure and …
The technician was very professional with my mammogram and very courteous. I just have one concern, why do we check-in from the parking lot when I still have to wait in the waiting room and I was wearing a mask which hardly anyone else was including technician? Don’t understand that?
I checked in & seen fast workers was very nice & my tec listen to me & made me feel comfortable.
Always a pleasure dealing with RMI.
Why?
The professionalism is exceeded only by the comforting humanity all the staff exhibits.
I did the virtual check in and they told me to come in. The greeter at the door was extremely nice and professional to me and told me I actually was scheduled at RMI on Lennon Rd Villa Linden. She told me that it was okay that they could …
Nice facility, my appointment was late on a Saturday so I think when I arrived everyone just wanted to go home. Other than that I believe this is a good place to go for procedures. The waiting room looks like a high end spa. Very relaxing.
Went great, wait time was not very long at all.
Staff is super friendly and helpful.
Today was a much better experience than my last visit. Last visit, I waited an hour before I was called back for my exam with absolutely no communication by the staff. I had to use the office phone twice to see when I’d be seen. 5-10 …
Extremely professional, pleasant and competent staff. My comfort was utmost to them. I had two appoints scheduled 2 hours apart and they worked together and made it possible for me to get both procedures done back to back. I felt like my time was as important to them as it is to me. KUDOS for a job well done. I’m extremely pleased
I have never had an MRI before so naturally was nervous. I was relieved when I friend was able to come in with me and the staff that took me back were very nice to me. Can’t say enough good things about Ted. Made me feel at ease during the …
Everything was very quick and easy. I liked that I could upload my referral form online and schedule everything online.
I always feel comfortable when I’m at RMI. The staff is always friendly and compassionate. I highly recommend them for any diagnostic services you need.
My technician was very kind and she made my experience very comfortable. She was so great!
It is very well run. I never have to wait long and everyone is friendly
and professional. I don’t go anywhere else if I have a choice!!
Everyone was very friendly and the process was very simple! I was very comfortable during the test and would highly recommend your facility!
It was comfortable staff treated me with respect asking how I was feeling just overall the visit was great
I was very impressed with the professional and kind attitude of everyone we interacted with. Everyone was helpful and everything was done quickly. Greatly appreciate RMI!
I knew what my copay was before entering and was able to pay online ahead of time. The Staff got me in and out within 45 minutes.
The greeter told me to have a seat and would let them know I was there then never told them. They only found out I was sitting there for over 30 minutes after they called my phone. The greeter also seemed racist as she was vacuuming everywhere but then never vacuum near me. Very incomplete
My experience was great no one likes a mammogram but it wasn’t bad. The tech I had was awesome and very professional. I wish I could remember her name.
3MRIs of spine scheduled on same day thankfully and one right after another. So did not take as long as scheduled. Front Desk very Friendly..Tech who filled in missing information nice..MRI Tech Todd Cannon awesome.
Other than waiting everyone is king and courteous.. informative and polite
I have had quite a few MRI and I have NEVER had a BETTER experience than I had at the W Lennon Rd in Flint RMI location. I will forever go back here for any of my procedures. MRI tech.. I can’t remember his name, but he was amazing to me and calmed my anxiety with just being kind and caring.
I was terrified to come I’ve always heard mammograms hurt the nurse I had made me very comfortable. And the ultrasound of my cervix was another awkward situation and that lady was wonderful as well. Thank you!
There had been a mistake on my part concerning the scheduling of a couple of different appointments that had needed to be rescheduled. When I arrived, the woman at the front desk (I think her name was Ashley or Amber), immediately assisted …
I am always impressed with the efficiency. All staff members had great tone. I was treated very well. The decor is nice, parking is convenient, and the online check in process was very easy. A+
From beginning to end both my Beloved Wife and I were treated so exceptionally well. There are not enough superlatives to describe the professionalism and efficiency we encountered at RMI…THANK YOU…THANK YOU!!!
I’ve never had a bad experience in the office but when calling to schedule an appointment I’ve been on hold for 15 mins and they have not picked up. The website won’t let me log in or send me an email to reset my password. It’s so inconvenient.
You want me there 15 minutes early. You want me to fill out all the paperwork and stuff before my appointment. You want me to pay for the service BEFORE it’s performed but I waited almost an hour after my appt time that I scheduled at least …
I wish I could give a better review, but it’s impossible to reach anyone at their Flint Twp. location to get anything accomplished. All we are trying to do is get someone to answer a phone so we can get some order information corrected. …
It was pretty great, the tech explained the procedure really well and helped me get threw the pain of it by holding my hand and making sure I was as comfortable as I could be, if I could have her as a person to help me threw all my …
Once I was scheduled and got to my appointment, they were courteous and efficient. However, the process of getting scheduled was ridiculous. I got a call from an automated system with the most mechanical voice you can imagine. The …
I was greeted at the door, walked to the ck in station, talked to the customer Service person, eho was fery nice & she sent me to the waiting room. I was only there for about 5 minutes, was greeted by the tech & walked back to the exam room. She was very kind & professional.
All the staff members was very pleasant and helpful to my 10 year old daughter, even said happy birthday to her for the poor girl had to get a mri done on her birthday. Mri tech was nice and patient . Overall great experience , great vibes and very kind staff memebers
Whomever the Karen is at the front desk with the straggly hair need to find a new job. Her customer service is terrible. All the other staff in the back office were very helpful. …
My appointment was at 2:00, I was called in from my car around 1:25 was told to wait to be called to get my Ct Scan, at 1:40 was called in it took less than 10 minutes. I was out the door before 2:00. Very professional and happy for such quick service. Thank you!
Had to make an appointment and was on hold for half an hour . After being on hold a recording came on and asked if I would like to be called back . I hit yes and no one ever called back and did that for three days in a row. What kind of …
I was early and I was greeted upon arrival and checked in. A short time later my information was verified. and shortly after that, I was taken into area to get x-ray. Everyone was kind and courteous and seemed concerned with patients welfare.
The wait was understandable due to all the stat patients that day, of which I was informed, but once I got into the actual chamber itself, it was quick, efficient and informative. The technician was helpful and concerned about my comfort.
Friendly staff. Very prompt and efficient. Loved that I had the mammogram and then went to a room for the ultrasound. I didn’t need two different appointments on different days.
After receiving my text message to come inside from my car, I stood at the “wait here” sign and no one at the front desk addressed me. Even the one just inside the door never said anything. Shortly after I walked in and waited, an elderly …
December 2022 – I went here as I was having abdominal pain and my Dr knew I trusted this location so he sent over the order. When i arrived, I was told that he didn’t enter it in STAT and they could not see me due to short staffing. I …
Technician was very friendly. She called me back early. She explained what she was doing every scan she took. She was comforting and made me feel at ease. Wonderful experience as much as it can be!
I was easily promoted via text to my appointment. Once I walked in I was greeted and sent right back. The tech was friendly and gentle during my ultrasound. I felt safe and comfortable during my visit. I will use RMI again.
Extremely efficient, moved me along , no waiting, in and out much faster than expected or been told before hand. All were very professional, caring and thorough. Ver y pleased with the entire experience, had four tests done.
I’m sure Mikki and Tim had many patients that day. But I felt like I was the only one! Tim was particularly attentive, shared his knowledge and took the time to explain how the equipment worked as well as the different between x rays and the scanner used on me that day. Great experience!
The two gals at the front desk were very friendly! The tech that did my MRI was very comforting, informative and kind. He also apologized for my longer than usual wait time due to complications of the person that was before me. It was a great experience!
Everyone was so kind and helpful. Paul especially made my MRI as enjoyable as an MRI can. I was given lots of updates on how everything was going. Everyone Else was so nice and kind. Ellen was a good MRI tech on my second day. I’m sorry I can’t recall the IV tech lady but you were so nice as well.
We did not wait very long at all, even though we were early. The person who brought us into the CT room was very friendly and explained everything-even about the dye and IV. She really put us at ease. She was great!
Everything went smoothly! Paul was the best tech person I’ve had in the 3 visits there. He made sure to tell me how long each scan would take, he checked on me several times, he was very upbeat and super pleasant! He definitely deserves a cookie and gold star!! I do hope he is my person for future visits.
My experience at RMI was excellent. I have been going there for years for my X-ray needs. The staff is top notch. I was in the parking lot for just a couple minutes & was called in. I had pre registered from home. My wait in the waiting room was no more than 3 minutes. I was in & out very quickly. I recommend RMI for testing needs.
My ultrasound tech listened to my concerns and answered any questions she was able to. She made me feel comfortable and was very kind and knowledgeable. I was greeted as soon as I came into the door and my wait time was minimal. I’ve been there twice now and both times have had great experiences.