I have been a customer for 20 years. I have has up to 6 family members living in my house with a large amounts of trash from time to time. They have always taken care of me and my family.
Never had a problem with their service. Don’t quite understand the complaints about lids blowing away due to weather conditions, or not picking up garbage on New Year’s Day when they operate 6 days a week, 12 months a year. . I’d rather support a local, family run business in our area.
Have used Reiss Bros. for over 24 years and have NEVER had a problem. Always polite drivers and their prices are very fair and the office staff is very helpful. I have had them pick up furniture pieces, appliances, etc. and just love their service.
We have had so many problems with the new Reiss brother employees. The garbage men are rude and sloppy. Often they forget to pick up our trash because we are on a corner, and they are confused as to where they should pick it up. Often, They …
I live on Viola Lane, Hellertown. Reiss Brothers doesn’t have a website. At least to know the pick up schedule or email notification for unscheduled pick ups. Yesterday, Sat, 12/28/13, the collection occur after 7 pm. I already put back my …
Since Reiss Bros changed ownership, their service has gone to the dump… If and whenever they decide to show up, they pick and choose what part of my trash they want to take… Recycle??? , Why recycle?? They throw it with the rest of the …
It’s sad, but after 20 years as a customer, I have to cut ties with Reiss. They used to be good when the brothers owned the business, but for years now, it’s been trash blowing around the yard and broken glass in the street. The last straw …
Great customer service and fast response to suggestions!
I have used Reiss for over two years now. I had my trash can replaced. The replacement fee is very reasonable. Customer service is always helpful, although it …
Impossible to get a hold of. Called almost every day for 2.5 weeks multiple times a day with no answer. Trash was stated it would. Be picked up one day for the holidays but wasn’t. Left a message and no call back. Also left a message weeks …
Extremely poor customer service – kept missing pickups and couldn’t ever get a hold of them. Once they came another day for the missed pickup but the third time it happened they screamed at us on the phone for requesting makeup for a missed …
Today I was confronted by the owner of Reiss Hauling & recycling in my driveway as I was leaving to take my 5 year old daughter to the Dr. First of all, I am a Waste Management customer and have been the entire time I’ve been at my address, …
Family-owned business that thinks small and treats their customers as if they were smaller. By rights, they shouldn’t call themselves ‘Reiss Hauling and Recycling,’ as they have disabled recycling on many routes without informing their …
I saw all the reviews about nobody returning their calls we have been customers for many years. We have never had any problems with pickup or anyone returning our calls . Someone usually returns our call within 48 hours. However other companies in our area never seem to pick up when scheduled even when there is a little rain.
We have used their dumpster services more than 20 years ,they have not picked up in 3 weeks ! They don’t answer their phone calls and they don’t return my messages
They skipped our house constantly. When we’d call in, we would get a call a few days later telling us they’ll come next week. After many skipped weeks my husband called in and got a return phone call from the woman in the office asking if …
Switched from my old trash service to Reiss and they delivered on what they say. Suggested them to my two neighbors and they are satisfied also. Very good service!
I forgot to put out my trash for the first time this Tuesday, but the driver retrieved it from near our house. EXCELLENT service!!! The company has always been responsive and professional.
I was to have garbage and recycling pick up October 1 2022. They did not pick it up. I called Monday they did not answer the phone or return the call. My new pick up day was to be Friday starting October 7 2022. My trash has been out since October 1 2022. Again I called at 3:15 no response or trash pick up it is now after 7:00.
Over the last few weeks this company stopped picking up our trash and Malia has not responded to phone calls or emails. Tim, the owner, needs to do a better job at making sure all of the paying customers are getting the service that they …
They used to be excellent when Dennis and his brother owned the company. Under the new ownership, they frequently forget to pick up our trash. I have called them and left messages, but do not get a response. We have had Reiss trash pick-up …
Had their service for a year. They provided a small toter on wheels and a small recycling bin I had to carry. All of my neighbors used a different service which provided two xl toters on wheels for a once a week pick up. Their pick up times …
Highly recommend you stay away from this business.
Always on time excellent service great price
Reiss Hauling picks up your recycling and garbage in the same truck and takes everything to the landfill!
I have been a customer for 20 years. I have has up to 6 family members living in my house with a large amounts of trash from time to time. They have always taken care of me and my family.
Never had a problem with their service. Don’t quite understand the complaints about lids blowing away due to weather conditions, or not picking up garbage on New Year’s Day when they operate 6 days a week, 12 months a year. . I’d rather support a local, family run business in our area.
Have used Reiss Bros. for over 24 years and have NEVER had a problem. Always polite drivers and their prices are very fair and the office staff is very helpful. I have had them pick up furniture pieces, appliances, etc. and just love their service.
We have had so many problems with the new Reiss brother employees. The garbage men are rude and sloppy. Often they forget to pick up our trash because we are on a corner, and they are confused as to where they should pick it up. Often, They …
I live on Viola Lane, Hellertown. Reiss Brothers doesn’t have a website. At least to know the pick up schedule or email notification for unscheduled pick ups. Yesterday, Sat, 12/28/13, the collection occur after 7 pm. I already put back my …
Since Reiss Bros changed ownership, their service has gone to the dump… If and whenever they decide to show up, they pick and choose what part of my trash they want to take… Recycle??? , Why recycle?? They throw it with the rest of the …
It’s sad, but after 20 years as a customer, I have to cut ties with Reiss. They used to be good when the brothers owned the business, but for years now, it’s been trash blowing around the yard and broken glass in the street. The last straw …
Great customer service and fast response to suggestions!
I have used Reiss for over two years now. I had my trash can replaced. The replacement fee is very reasonable. Customer service is always helpful, although it …
Impossible to get a hold of. Called almost every day for 2.5 weeks multiple times a day with no answer. Trash was stated it would. Be picked up one day for the holidays but wasn’t. Left a message and no call back. Also left a message weeks …
Extremely poor customer service – kept missing pickups and couldn’t ever get a hold of them. Once they came another day for the missed pickup but the third time it happened they screamed at us on the phone for requesting makeup for a missed …
Today I was confronted by the owner of Reiss Hauling & recycling in my driveway as I was leaving to take my 5 year old daughter to the Dr. First of all, I am a Waste Management customer and have been the entire time I’ve been at my address, …
Family-owned business that thinks small and treats their customers as if they were smaller. By rights, they shouldn’t call themselves ‘Reiss Hauling and Recycling,’ as they have disabled recycling on many routes without informing their …
I’ve tried to switch service.
1. no one ever picks up, you can only leave a voicemail
2. no one gets back the same day …
I saw all the reviews about nobody returning their calls we have been customers for many years. We have never had any problems with pickup or anyone returning our calls . Someone usually returns our call within 48 hours. However other companies in our area never seem to pick up when scheduled even when there is a little rain.
We have used their dumpster services more than 20 years ,they have not picked up in 3 weeks ! They don’t answer their phone calls and they don’t return my messages
They skipped our house constantly. When we’d call in, we would get a call a few days later telling us they’ll come next week. After many skipped weeks my husband called in and got a return phone call from the woman in the office asking if …
Switched from my old trash service to Reiss and they delivered on what they say. Suggested them to my two neighbors and they are satisfied also. Very good service!
I forgot to put out my trash for the first time this Tuesday, but the driver retrieved it from near our house. EXCELLENT service!!! The company has always been responsive and professional.
I was to have garbage and recycling pick up October 1 2022. They did not pick it up. I called Monday they did not answer the phone or return the call. My new pick up day was to be Friday starting October 7 2022. My trash has been out since October 1 2022. Again I called at 3:15 no response or trash pick up it is now after 7:00.
Over the last few weeks this company stopped picking up our trash and Malia has not responded to phone calls or emails. Tim, the owner, needs to do a better job at making sure all of the paying customers are getting the service that they …
They used to be excellent when Dennis and his brother owned the company. Under the new ownership, they frequently forget to pick up our trash. I have called them and left messages, but do not get a response. We have had Reiss trash pick-up …
Had their service for a year. They provided a small toter on wheels and a small recycling bin I had to carry. All of my neighbors used a different service which provided two xl toters on wheels for a once a week pick up. Their pick up times …