Our internet went out last night after hours for an unknown reason. I posted on a local Facebook group and was shortly messaged after I posted by Theresa who said she would look into the issue first thing in the morning. The next morning, i …
From the bottom of my mother and my heart.. we want to thank the two gentleman for helping us out a ditch on porter rd…as well, the other man who stopped to aid them
Internet out. Sunday. No support. No phone. Nothing. I want this company out of business in my area. Typical nothing posted.. No support. Over priced. Slow. Should not be allowed to do business in this state
They can’t run a stable internet connection to my house. We have gotten a new router several times and they said it would fix it. The internet goes out every 5 mins.
Since they went to Amazon fire sticks the connection is terrible, tired of watching the spinning wheel saying there is a problem with my connection. Time to start looking for something else.
They’re internet is very slow. I even got the best internet in the area and it’s bad. I tried to get faster internet through them and they told me they can’t provide a higher speed in my area yet I know people that live farther away than me and they have much higher speed internet
I had a problem, so Reliance created a solution.
I am now pleased to say that my streaming is no longer buffering because of the premium router that is available if you want. Thank you <3
We’ve had Reliance Connects service since 1997 and for my business line in 2006. I’ve been treated with the kindness and respect that comes from being in a small town. Keep up the great job!!
I’ve been happy with my service. The tech support has been available and helpful on the weekend and after 5. They helped me get my wireless DVD player working. Thank you.
If you go into the office you won’t get a happy greeting, just frowns and more of a what do you want . So I will wait untill someone will look at you and say what do you need. Then I will say payment and they get nice and helpfull. They need some customer service skills, or replace they with people that what that job!
Not good service, my internet cuts out for hours at a time and I can’t call anyone for help because they are closed on weekends. The billing is a joke I pay almost 100 just for internet and I’m forced to have a house phone, I have the …
1. $96 for Internet is a garbage price (nobody uses a landline, please either stop charging for one or release the Monoply you have on this town)
2. The billing is so irregular, we never know when they are actually going to …
High prices for slow, unreliable service. But what can you do? no other ISP’s to choose from other than satellite. That’s why they get atleast 1 star, they’re slightly better than satelite.
Barely outside the city limits, not on fiber, spending 90 dollars for internet that would cost 30 dollars anywhere else. I would be okay with this as they are the only option in the area but the interent is only spotty when it works and …
Terrible customer service with piss poor attitudes and not one care in the world about their customers.
Pay for 100MBPS and only get 15-30 on a good day. …
We moved to Estacada almost 2 years ago and have been really happy with their service. Always quick to fix a problem and really friendly over the phone and visiting in the building. We always had a problem …
Reliance told us at installation, that when you sign up for your service that you are required to have a land line. Also, very important to be noted, that your internet will not operate with out it. We are finding after a year with them, …
So disappointed in reliance. They recently change their outgoing “distant” calls I
Cant even call my husband who lives in the same house because he has a 541 # im …
No complaints here. I live way outside of Estacada and my service is great the speed is fast. No billing issues everything is as promised at signing. Customer service even called me to let me know of a better plan option and price when their terms and rates changed. I jumped on it naturally.
My husband and I have been with Reliance Connects for almost 2yrs now and anytime we have something that comes up and requires us to call in everyone is more than helpful. Amanda W. has been recently helping us upgrade our internet and …
Goes out at least 5 times a day and usually never runs at what we are paying for, it has had a new problem where the internet slows to 1/8th its normal speed and to fix it I have to reset the router every 10 minutes.
I honestly wish I could give no stars if I could… it is rather frustrating when I call to ask some basic questions about the internet speeds, prices, phone, etc; and I get totally rushed by Maryin (Maryann?) I had to ask her repeatedly to …
Just look at the majority of the reviews they speak volumes
These crooks are the only service provider for that little town and the employees have major attitudes. They dish it out but sure don’t like it when you give …
I pay for 100 mps and bought thier so called better router for an additional $100.00 and barely get 24 mps on a good day. When I call they tell me to unplug my router and reset it. …
Recently were told that they were upgrading their DSL service . It worked pretty good for about 5 days , now its back to the way it was , even worse ! Yesterday the internet dropped 53 times Between 5AM and 8PM . Try reading about all of …
Really bad service all the way around. We pay for the highest service they offer in our area and its regularly running at about half of what we pay for, constantly in and out of service, and very expensive compared to most other communities …
Our first 3 weeks I would have given this service only a couple of stars. I am ashamed at myself for speaking bad and being impatient with the tech guys and office staff. Anyone with a bad opinion should allow them to come to your home and …
Service is decent. I’ve called in multiple times in the past couple years. I’m either lucky enough to get the lady with an attitude every time or if there is more than one lady working in the office they both have an attitude. I understand …
Really happy with the service experience we had with Reliance. We decided to upgrade our modem and after we unplugged the old one and plugged in the new one, we couldn’t get our internet to come back on. I called the Help Desk, and I was …
I upgraded from basic DSL to Gig and it’s been amazing. I used to live in Milwaukie and my gig service is better here in Estacada and cheaper than comcast in town. When they installed Fiber at my house it was so fast and easy. The install guys and support guys did a great job.
Prices are much higher then I would consider worth it. But because it is the only internet provider I chose to go with them. The lady I worked with seems to talk really fast and interrupts a lot. She doesn’t seem to do it on purpose but …
Takes close to a month to get internet. Guys have to install stuff, then on the day of the appt the guys again have to install more stuff. I’m in the new sub division which is wired for everything. …
I just want to thank the two gentlemen(sorry I forgot their names) who came all the way to Ashwood on June 8th to explain how (in the future)they plan to improve our internet service, I appreciate your candor and your truthfulness, and …
Had Reliance for about 9 months and loved their service. Ending it because we are moving otherwise we would have kept them! Also, their customer service is dope shout out Emily!
They have a monopoly on the rural areas out where I live and they refuse to put fiber for better internet because “there is no demand”. Best you’re gonna get is 2mb/s DSL if you can’t get the fiber internet. Then they charge you way to much for it.
Let’s talk about customer service. It is amazing! Everyone from front desk to tech support are so friendly, patient and knowledgeable. The front desk gals are always so friendly and ready to help with solutions that best fit my needs. Then …
Our internet went out last night after hours for an unknown reason. I posted on a local Facebook group and was shortly messaged after I posted by Theresa who said she would look into the issue first thing in the morning. The next morning, i …
Love the customer service
They have it all under control
Local phone and internet service
Very friendly people and very professional.
Wish I could give 0 stars
Difficult to get through. Is there one person who works at this location?
Incredibly high priced for what they offer
It’s your only option in town for phone and cable
Good internet, prices, and customer service. 👍 …
Reliance has really stepped up their game recently in respects to customer service
I love the customer service here. My Internet is amazing
Overpriced rip off of a service. Hope better internet services come into town.
From the bottom of my mother and my heart.. we want to thank the two gentleman for helping us out a ditch on porter rd…as well, the other man who stopped to aid them
Super excited to have fiber internet out on Judd Rd!
Worst internet service ever!!! Can’t wait till contract is up.
Way to high priced. Sad but they have no compatention your basic monopoly
Super helpful with my billing, and tech support is top notch. Everyone should have Reliance.
Absolute crooks! Liars and thieves.
They forged my signature to sign me up for a contract …
Internet out. Sunday. No support. No phone. Nothing. I want this company out of business in my area. Typical nothing posted.. No support. Over priced. Slow. Should not be allowed to do business in this state
Great people work here. Clean place, well cared for. First rate customer service. I’ll be back.
Extremely slow internet at the price of high speed internet, frequently cuts out or drops to even slower speeds. And they basically have a monopoly
Worst service ever for the high dollar price have to restart the router 4 to 5 times a day (only 1 device connected)
Insane prices for the internet they provide. Only reason I have them is because they are the monopoly in my town.
They can’t run a stable internet connection to my house. We have gotten a new router several times and they said it would fix it. The internet goes out every 5 mins.
Since they went to Amazon fire sticks the connection is terrible, tired of watching the spinning wheel saying there is a problem with my connection. Time to start looking for something else.
They’re internet is very slow. I even got the best internet in the area and it’s bad. I tried to get faster internet through them and they told me they can’t provide a higher speed in my area yet I know people that live farther away than me and they have much higher speed internet
I had a problem, so Reliance created a solution.
I am now pleased to say that my streaming is no longer buffering because of the premium router that is available if you want. Thank you <3
We’ve had Reliance Connects service since 1997 and for my business line in 2006. I’ve been treated with the kindness and respect that comes from being in a small town. Keep up the great job!!
I’ve been happy with my service. The tech support has been available and helpful on the weekend and after 5. They helped me get my wireless DVD player working. Thank you.
If you go into the office you won’t get a happy greeting, just frowns and more of a what do you want . So I will wait untill someone will look at you and say what do you need. Then I will say payment and they get nice and helpfull. They need some customer service skills, or replace they with people that what that job!
Not good service, my internet cuts out for hours at a time and I can’t call anyone for help because they are closed on weekends. The billing is a joke I pay almost 100 just for internet and I’m forced to have a house phone, I have the …
1. $96 for Internet is a garbage price (nobody uses a landline, please either stop charging for one or release the Monoply you have on this town)
2. The billing is so irregular, we never know when they are actually going to …
High prices for slow, unreliable service. But what can you do? no other ISP’s to choose from other than satellite. That’s why they get atleast 1 star, they’re slightly better than satelite.
Barely outside the city limits, not on fiber, spending 90 dollars for internet that would cost 30 dollars anywhere else. I would be okay with this as they are the only option in the area but the interent is only spotty when it works and …
Terrible customer service with piss poor attitudes and not one care in the world about their customers.
Pay for 100MBPS and only get 15-30 on a good day. …
This is why a monopoly is a bad thing.
Okay…yes, I could go with “Hughes Net” but that would probably be like six of …
We moved to Estacada almost 2 years ago and have been really happy with their service. Always quick to fix a problem and really friendly over the phone and visiting in the building. We always had a problem …
Reliance told us at installation, that when you sign up for your service that you are required to have a land line. Also, very important to be noted, that your internet will not operate with out it. We are finding after a year with them, …
So disappointed in reliance. They recently change their outgoing “distant” calls I
Cant even call my husband who lives in the same house because he has a 541 # im …
No complaints here. I live way outside of Estacada and my service is great the speed is fast. No billing issues everything is as promised at signing. Customer service even called me to let me know of a better plan option and price when their terms and rates changed. I jumped on it naturally.
My husband and I have been with Reliance Connects for almost 2yrs now and anytime we have something that comes up and requires us to call in everyone is more than helpful. Amanda W. has been recently helping us upgrade our internet and …
Goes out at least 5 times a day and usually never runs at what we are paying for, it has had a new problem where the internet slows to 1/8th its normal speed and to fix it I have to reset the router every 10 minutes.
I honestly wish I could give no stars if I could… it is rather frustrating when I call to ask some basic questions about the internet speeds, prices, phone, etc; and I get totally rushed by Maryin (Maryann?) I had to ask her repeatedly to …
Just look at the majority of the reviews they speak volumes
These crooks are the only service provider for that little town and the employees have major attitudes. They dish it out but sure don’t like it when you give …
I pay for 100 mps and bought thier so called better router for an additional $100.00 and barely get 24 mps on a good day. When I call they tell me to unplug my router and reset it. …
Recently were told that they were upgrading their DSL service . It worked pretty good for about 5 days , now its back to the way it was , even worse ! Yesterday the internet dropped 53 times Between 5AM and 8PM . Try reading about all of …
Really bad service all the way around. We pay for the highest service they offer in our area and its regularly running at about half of what we pay for, constantly in and out of service, and very expensive compared to most other communities …
Our first 3 weeks I would have given this service only a couple of stars. I am ashamed at myself for speaking bad and being impatient with the tech guys and office staff. Anyone with a bad opinion should allow them to come to your home and …
Service is decent. I’ve called in multiple times in the past couple years. I’m either lucky enough to get the lady with an attitude every time or if there is more than one lady working in the office they both have an attitude. I understand …
Really happy with the service experience we had with Reliance. We decided to upgrade our modem and after we unplugged the old one and plugged in the new one, we couldn’t get our internet to come back on. I called the Help Desk, and I was …
I upgraded from basic DSL to Gig and it’s been amazing. I used to live in Milwaukie and my gig service is better here in Estacada and cheaper than comcast in town. When they installed Fiber at my house it was so fast and easy. The install guys and support guys did a great job.
Prices are much higher then I would consider worth it. But because it is the only internet provider I chose to go with them. The lady I worked with seems to talk really fast and interrupts a lot. She doesn’t seem to do it on purpose but …
Takes close to a month to get internet. Guys have to install stuff, then on the day of the appt the guys again have to install more stuff. I’m in the new sub division which is wired for everything. …
I just want to thank the two gentlemen(sorry I forgot their names) who came all the way to Ashwood on June 8th to explain how (in the future)they plan to improve our internet service, I appreciate your candor and your truthfulness, and …
Had Reliance for about 9 months and loved their service. Ending it because we are moving otherwise we would have kept them! Also, their customer service is dope shout out Emily!
They have a monopoly on the rural areas out where I live and they refuse to put fiber for better internet because “there is no demand”. Best you’re gonna get is 2mb/s DSL if you can’t get the fiber internet. Then they charge you way to much for it.
Let’s talk about customer service. It is amazing! Everyone from front desk to tech support are so friendly, patient and knowledgeable. The front desk gals are always so friendly and ready to help with solutions that best fit my needs. Then …