(Translated by Google) It is useless, they do not help, pay for a service that you do not use, it does not cover anything, the plan does not appear in any of the offices, they do not reimburse the money, it is rubbish, I do not recommend …
(Translated by Google) Total incompetence to call to be able to get out of such terrible service and they still continue to charge my credit card every month. I do not know what to do now. I called and the customer service was lousy. the …
I was told the insurance company would reimburse their portion on the bill so I just paid my dental Bill’s myself in full expecting to get reimbursed by the insurance company nope I literally received a $1 check what a scam!!
This company is a money hungry, very pushy, group and I recommend you avoid them. Never experienced so much incompetence in my life!!
they are horrible with customer service, responding to issues! all they want to do is take your money!😡 …
Worst customer service EVER. Now it’s NOT the people… it’s the fact that you can’t ever speak to anyone, there’s no fax number, no email address and if you don’t live on the east coast there’s zero service in the afternoon. So you can’t …
Pretty horrible customer service. Would not work with me during a pandemic to remedy a TWO DAY claim difference. Money is definitely more important to them than people.
they should probably hire more than one person to answer the phone. these hold times are flat out pathetic. i like how their website signup is flat out broken too so you can’t make an account and have to call only to be put on hold until you die of old age
Utter incompetence. Have spent countless wasted hours with customer “service”. First, just trying to be “found” in their system even though I was a paying customer. Then after getting a routine dental checkup, having to argue with the bill …
Worst Company EVER! I would give negative stars if I could.
Ridiculously difficult to contact – NO help when you DO get them on the phone – least effective web interface EVER – HORRIBLE customer service!! When I called …
A bit disappointed with my first interactions with Renaissance Dental. Signed up through the Marketplace, paid first premium (confirmed cleared with my bank) and never received a confirmation email of any sort as receipt and/or with …
DO NOT WASTE YOUR MONEY ON THIS SCAM INSURANCE!!! I paid $66.00 every month for a year and I got a bill for $277.00 on my FIRST and ONLY visit for this year and they only paid $35.00 on it! And I was supposed to have been FULLY INSURED! makes more sense just to save up money and forget about dental insurance.
Signed up with them because they said that they were in network with my dentist. My dentist had no clue who they were. After calling 4 times today and was given three other companies my dentist said that they haven’t worked with them since 2015. Don’t fall for this scam of a company.
Great service, comparable payouts and premiums. Dental insurance plans can be frustrating when you are paying out of pocket. Do your research if you have complaints with this company they are as good if not better than others out there.
I wish I could sue them. They lie said my cleaning was 100% covered and covered less than half. Said my crown would be 50% covered and covered $285 dollars over and over $1200 crown. This company goes by set set dollar figure that must …
I have had this plan for 3 years. Each year my cleanings and x-rays routine were covered and my basic dental was real affordable. I like the feeling of having dental insurance. It makes me go to the dentist. LOL They don’t call to remind …
Have been trying to discontinue my insurance with them, but even after being told that it was canceled my account still says active and I’m continuing to be charged. Do not use
I signed up through the marketplace. I received a bill but never received insurance cards. Have tried calling at least a half a dozen times only to be left on hold each time until I eventually hang up from frustration. never could get a …
Just started new job with them back in Jan 2022 work from home Customer service Specialist I love it here so far ..Love the great Benefits and perks and the job can be challenging but if u want it and determined to learn and do it then later if becomes a breeze..The best move I have made so far and glad I did ☺
Sent in a claim on February 8th 2022.
Called February 22nd, they said they had no t received any claims, and it would take them 30 days to process. Called March 8th, they just received it and she …
Horrible insurance company! One representative tells you xx dentist is in network, and still get charged for being out-of-network. Can’t argue with them because they will tell you “I don’t know who gave you that information, but that’s …
(Translated by Google) It is useless, they do not help, pay for a service that you do not use, it does not cover anything, the plan does not appear in any of the offices, they do not reimburse the money, it is rubbish, I do not recommend …
(Translated by Google) Total incompetence to call to be able to get out of such terrible service and they still continue to charge my credit card every month. I do not know what to do now. I called and the customer service was lousy. the …
terrible company
Terrible customer service.
paid .little of nothing….not worth the expense
Works great for me.
Amazing experience through and through!!!
Good customer service, but a long wait time.
Misrepresented their plan coverage to my wife and she has been on hold trying to reach someone to clarify or cancel coverage for over an hour.
They won’t answer the phone. They just keep you on hold forever until you get so frustrated you hang up.
Great staff. Friendly atmosphere. Everyone took great care of us. We’ll definitely be back and continue. I thank you all.
I was told the insurance company would reimburse their portion on the bill so I just paid my dental Bill’s myself in full expecting to get reimbursed by the insurance company nope I literally received a $1 check what a scam!!
Great co
Good insurance for dental with no waiting period.
I had an emergency root canal and Dr Pollard and his team were very responsive to my needs. Excellent treatment and very friendly staff. 10/10!
This company is a money hungry, very pushy, group and I recommend you avoid them. Never experienced so much incompetence in my life!!
they are horrible with customer service, responding to issues! all they want to do is take your money!😡 …
Worst customer service EVER. Now it’s NOT the people… it’s the fact that you can’t ever speak to anyone, there’s no fax number, no email address and if you don’t live on the east coast there’s zero service in the afternoon. So you can’t …
Pretty horrible customer service. Would not work with me during a pandemic to remedy a TWO DAY claim difference. Money is definitely more important to them than people.
Customer Service gave me wrong information regarding my plan. It cost me $186 out of pocket. I canceled my policy. Never Again.
they should probably hire more than one person to answer the phone. these hold times are flat out pathetic. i like how their website signup is flat out broken too so you can’t make an account and have to call only to be put on hold until you die of old age
Utter incompetence. Have spent countless wasted hours with customer “service”. First, just trying to be “found” in their system even though I was a paying customer. Then after getting a routine dental checkup, having to argue with the bill …
Worst Company EVER! I would give negative stars if I could.
Ridiculously difficult to contact – NO help when you DO get them on the phone – least effective web interface EVER – HORRIBLE customer service!! When I called …
A bit disappointed with my first interactions with Renaissance Dental. Signed up through the Marketplace, paid first premium (confirmed cleared with my bank) and never received a confirmation email of any sort as receipt and/or with …
DO NOT WASTE YOUR MONEY ON THIS SCAM INSURANCE!!! I paid $66.00 every month for a year and I got a bill for $277.00 on my FIRST and ONLY visit for this year and they only paid $35.00 on it! And I was supposed to have been FULLY INSURED! makes more sense just to save up money and forget about dental insurance.
I have never had any problems. My premium did increase but the amount I am accountable to pay decreased. …
Signed up with them because they said that they were in network with my dentist. My dentist had no clue who they were. After calling 4 times today and was given three other companies my dentist said that they haven’t worked with them since 2015. Don’t fall for this scam of a company.
Great service, comparable payouts and premiums. Dental insurance plans can be frustrating when you are paying out of pocket. Do your research if you have complaints with this company they are as good if not better than others out there.
I wish I could sue them. They lie said my cleaning was 100% covered and covered less than half. Said my crown would be 50% covered and covered $285 dollars over and over $1200 crown. This company goes by set set dollar figure that must …
I have had this plan for 3 years. Each year my cleanings and x-rays routine were covered and my basic dental was real affordable. I like the feeling of having dental insurance. It makes me go to the dentist. LOL They don’t call to remind …
The lady was really good, she checked and checked until she was able to give me a satisfactory answer. I appreciate her kindness !!
Have been trying to discontinue my insurance with them, but even after being told that it was canceled my account still says active and I’m continuing to be charged. Do not use
I signed up through the marketplace. I received a bill but never received insurance cards. Have tried calling at least a half a dozen times only to be left on hold each time until I eventually hang up from frustration. never could get a …
Just started new job with them back in Jan 2022 work from home Customer service Specialist I love it here so far ..Love the great Benefits and perks and the job can be challenging but if u want it and determined to learn and do it then later if becomes a breeze..The best move I have made so far and glad I did ☺
The worst thing about insurance does not cover anything and is very expensive month by month 😡😡 …
Sent in a claim on February 8th 2022.
Called February 22nd, they said they had no t received any claims, and it would take them 30 days to process. Called March 8th, they just received it and she …
Do not waste your money. The plans are terrible and keep in mind you will be purchasing from a company full of narcissistic under achievers.
Horrible insurance company! One representative tells you xx dentist is in network, and still get charged for being out-of-network. Can’t argue with them because they will tell you “I don’t know who gave you that information, but that’s …