Welcome to Renaissance Imaging Medical Associates, Inc. (RIMA), a single-source, full-line provider of specialized diagnostic imaging services, … See more
Read More| Saturday | 7AM to 9PM |
| Sunday | 7AM to 9PM |
| Monday | 6AM to 10PM |
| Tuesday | 6AM to 10PM |
| Wednesday | 6AM to 10PM |
| Thursday | 6AM to 10PM |
| Friday | 6AM to 10PM |
18436 Roscoe Blvd, Northridge, CA 91328
(Translated by Google) excellent
(Original)
Excelentes
(Translated by Google) Excellent service
(Original)
Excelente servicio
(Translated by Google) They don’t know how to serve the customer
(Original)
No saben atender al cliente
(Translated by Google) I was treated well by all the staff who were very attentive to the sick, the secretaries provided a very good service …
(Translated by Google) Good attention. Although I can not cope with English, they help me understand the procedures that will be done to me. …
(Translated by Google) Very friendly and efficient staff, very professional and pleasant, they offer quality care and are very competent. I really liked the services and treatment they gave me. …
(Translated by Google) The truth is very annoying because I paid for the x-rays a month ago and they told me that they would send them to my doctor and I arrived at my appointment with the doctor and they never sent them and they leave me …
(Translated by Google) Because when I spoke to be an appointment and I asked if they speak Spanish they cut me off. And they never answer for important appointments 😡 …
They don’t answer phones they are rude I don’t even know why they are open they don’t want to work they all are just sitting talking
BAD, BAD, BAD
Professional staffs
Greatly
Great service
Fast and efficient
Lovely staff
Excellent service!
The staff was very friendly
Best services best staff
Worker are fast on there job.
Some of the studies were not saved on the server!
It’s a good place
Great warm and friendly employees
Very helpful and customer service!
Nice staff, polite and helpful!
It was the worst experience ever I’ve had..
Very fast and friendly staff 👍 …
Excellent customer service and staff!
Beautiful girls work here and come over here.
Quick efficient service
Not the friendliest though
Thank you for professional and caring service!
Walked in. Did not wait long. Very friendly.
The people nice and got done quickly.
Great experience professional clean environment
Very professional team very helpful and kind
Friendly Staff made me less nervous 🙂
Tecs were very kind & efficient.
Workers are very attentive and very fast and easy
Fast and easy appointment. Pleasant people.
Excellent people, quality service, and neighborly care!
I was seen quickly and staff was friendly.
The technician that did my PET scan was wonderful
Staff are very professional, polite and respectful.
Always have had prompt and friendly service
My visit was fast and the staff was friendly
Overall a great experience with staff, facility and imaging 👍😀 …
Everyone was very pleasant and made the experience much less nerve wracking.
The staff is always so nice .pleasant place.
Excellent customer service. Caring people qualified ERKind.
Nash did a great job taking care of my Mom
Excellent, excellent customer service. I highly recommend this place.
Very professional and waiting time is very short and reasonable.
I have always had a great experience at your Northridge facility.
Best surgical experience ever
Friendly efficient staff
– thank you all
Parking reimbursed! Never a long wait. Nice staff.
The staff receptionist took Loooong time to answer a call to make an appointment… I finished hanging up 😠 …
Clean, staff helpful and caring. Glad they’re open late.
Everyone is super friendly and waiting time is not long.
Nice people, short wait time and they even validated the parking!
I liked the place they were all nice and helpful stuff.
You are on time,nice and organized. I always get peaceful service at this place.
Renaissance Imaging Center is quick and efficient. Their staff are professional and friendly.
My X-ray technician Sandy was very nice, sweet, and professional.
Do not come here it’s like those gyms that are ten dollars a month but for imaging.
Everyone there is SO nice! Minimal waiting time and validated parking!!
Procedure took less than 30 min from checking to walking out. Very friendly staff.
Every time my mom has an specialist appointment we choose renaissance imagine in Northridge… good staff and doctors!
Always welcome everyone treat us with respect and dignity . I really appreciate the way everyone is there
The time was swift, the exam was painless, the experience was unique. I recommend both the procedure and Re aissance
Disorganized office, long wait made longer by disorganization. Called to make an appointment, they said come and be in and out in 10 minutes. It’s been 60 so far…
Not a good experience .I was asked you are here AGAIN ??
I felt a sarcastic attitude..Not happy with patient service.
They were very nice professional courtesy & in a good manner & time
Great experience
Clean facility
Great staff …
Very calming and quick
Very accommodating. The ladies I interacted with were very pleasant and delivered top service. Thank you.
I’m very grateful with all the staff working in renaissance imaging Center, they were professionals and have a very good customer service.
They have a decent size waiting room and the staff is friendly, they make you feel comfortable
I have been in here few time, every time I get here Staff help me out quickly and they have been very nice and helpful.
Great staff from check in to check out. They are friendly and compassionate while also being knowledgeable and professional.
Friendly and very professional. Went on a Sunday excellent time to go. I had no wait time.
Two males in the front desk that were there when I went in a Saturday, were very rude, one of them was chewing gum in front of customers then he went out to smoke cigarettes. Very poor service from them.
I was in the office today they were very nice and very informative answered all my questions concerning my ankle and were very kind enough to set up an appointment for mammogram thank you for taking such good care of me
It was nice. I just really want my results back and hoping I’ll get them if I post a review.
Highly professional and organized staff! Maui was sure to get my doctor the results ASAP. In and out in a flash with an appointment! Thanks
My experience with that imaging Center was horrible The first time I came in the machine was broken so I had to come back again
it is first come first serve I was the first one in the waiting room but they …
Wrong place to go!! My husband got x-ray for his legs here, And at first the cd printing machine was not working, then they send him another person x-ray!! Big huge mistake!! Come on!!
Really painless great experience as usual- thank you – my med group gives me options- I always choose you- but- get a coffee vendor back!!☺️
Friendly front desk staff very fast and convenient as well as friendly kind technicians that do your test in the rooms, very accurate of how they explain things to you before the procedure.
Understaffed and lack of knowledge for a simple xray. Be prepared to waste your time if you plan on utilizing their services. They can’t even pick up their phones when you can.
I am very impressed with the service provided by the friendly staff. I have been there couple of times this year and feel their service is consistent. Thanks.
Great place, professional staff, clean and nice facility! Had an appointment at 10:45 by 11:03 was done!
The X-ray tech was very personable and fast-working. The receptionists were very knowledgeable and helpful. I was delighted.
Always caring and compassionate for those uncomfortable exams and procedures. I’ve consistently received excellent customer service from both front and back office staff.
2nd time I’ve been to your facility. Extremely efficient, professional, and location is perfect for me. Would recommend to anyone.
Their radiologist is awesome, but billing department is a mess. They issue bills mistakenly while I have had insurance for whole year.
The staff is great here. I have been going here forever they get you In as fast as they can. Nice and helpful.
Nice,clean but very busy. Front desk workers act like you are bothering them if have questions. Lady that did dexascan was wonderful
Had a CT Scan with contrast Alex is the best. No pain with ivy line. Fast, clean service,helpful staff. Thanks again Alex.
Very incompetent desk service,they begin to help you then ignore you and start taking phone calls, without any acknowledgement you’re still standing there. Not impressed take care of the customer standing in front of you first.
Warm and wonderful staff. They made me feel welcome and comfortable. Late hours allow for appts after work.
I must admit this place was packed. I wasn’t sure how I was going to be treated it was that packed! All the girls were on top of their game. Polite, professional. I was in & out in 20 min, thank you
Called and was told they have an authorization for me…I get here and they make me wait 30+min to tell me they are still looking for it and not only that but their X-ray machine broke so they don’t know if they can see me.
Staff is uncaring and act like they’re doing you a big favor
Wait times are extremely long even if you have an appointment
Without one walk ins wait for hours
Fast, efficient, and very friendly. The staff is just awesome and just wonderful. They make you feel comfortable. Very grateful for that.
EVERYONE…from the front desk to the technicians…were friendly, upbeat, and knowledgeable.
the waiting room was packed, …
They were fairly prompt in doing what I was there but then they sent the results to the wrong doctor. The correct doctor was on the referral so I don’t understand how they could be so careless.
Web site says opens at 6. Get there at 730 and they don’t have a tec to do my x-rays until 830. Really? So what is it that you do from 6-830. Drink coffee? Not happy.
Technition was polite, reassuring and professional.
Front Desk associates were overwhelmed with new Covid 19 procedures and client volumes, but managed to remain friendly and efficient.
Great service, very clean place and super nice staff. They really care about you. I wanted my X Ray report be ready in a day and they did. Thank you so much
So happy with the service, price, and parking!!! Will definitely recommend to others. Thanks a lot Renaissance Imaging Center crews!!! Really appreciate your hard work!!! Lord Jesus loves you & bless you all!!! 💜👍🙂 …
Had 3 tests done and it only took about 30 minutes & the technicians were very professional & knowledgeable as we’re the front desk personnel.
Long wait up to an hr, unfriendly staff, negligent/inattentive to doing the X-ray orders completely. I had to go back and wait Another 45 minutes even though I was told I don’t have to wait again.
I’ve been here a number of times and I’m always pleased that the wait Time Is Minimal. I’ve been in recently for a mammogram but have also had an mri. The staff are friendly and efficient.
The last MRI I had was a great experience with Samson Khachatryan.
Since I am a claustrophobic he made it easy for me to handle the treatment . He has given me moral support through verbal follow up while I was in the machine. …
Great place, very professional staff and no waiting time. They are open 7 days which is very helpful for people with a very busy schedule during the week. Five stars well deserved!
Renaissance Imaging is #1. I have had so many X-Rays, Scans, etc…. Always have been excellent service. Starting with Receptionist – the one that takes you back & the Techs who are doing procedures. I want to thank all of you for the loving patient care….💖 …
old facility, dirty, looks like an old depot. some of the front desk staff are unfriendly, indifference, not responsive or helpful. it was an unpleasant visit, would choose other places in the future. vin the technician though was very friendly, professional and dedicated.
I made a appointment for thyroid ultrasound and elbow xray one week in advance. I got there
at my appointment time but still have to wait for one hour fifteen minutes to be …
I’m very pleased with this facility:
I didn’t have to wait too long👍
The front desk people are very helpful ! …
Love Renaissance Imaging! They are super friendly, have convenient hours and even game me a cd of my knee x-rays to give to the specialist I was going to see, in addition to faxing the results to my regular doctor. I highly recommend them.
The male ct tech who did my scan was so nice. I was super anxious but he answered all my questions. Made me feel so much better. I just wish I’d gotten his name.
Horrible location. Extremely slow pace. Staff is very rude.
I anticipated a long wait and I was wrong. I thought I would experience pain and swelling. Wrong again. Your staff were pleasant and and helpful. The receptionist even helped me secure a ride home.
The service was fast n hassle free I would recommend this service to everyone who is in a hurry for results. They do provide either a disk or the actual film or they can send the results to your doctor! Customer service is super n they validate parking. Thank you for a great experience!
Renaissance imaging medical associates. I went there on December 192020, I gave them my insurance card and my drivers license. Today is March 9 I received this letter on March 7 which was a weekend, a threatening letter final notice …
I have not even BEEN here yet and I am over it. Have increased cranial pressure my doctor is not sure why is wrong, made an urgent request for a referral on 10/5. I called my doctor today, was approved on 10/6 and the imaging center never …
I am absolutely delighted with the front office staff. I was running late and they were understanding and expedited my paperwork to get me in. The facility is clean and while I was waiting to be taken in the room I was offered a blanket by …
I walked in to Renaissance imaging with a doctors order for a chest X-ray , The staff was extremely professional, polite and courteous not to mention, I was going in for my x-ray which was do in 10 minutes and got my results within two days. They also validate your parking so it’s free. Thanks Awesome place!!!
The facility was clean and the staff was friendly. The technician who helped me was amazing. He walked me through everything and got me to calm down. I was in an out relatively quickly and got the report the following day.
I have always had a spectacular experience @ Renaissance Imaging @ the Northridge facility!!! I had breast cancer surgery 2015, n they were just wonderful! The crew is respectful, professional, have patience n r very kind!!! N I highly recommend this Renaissance Imaging in Northridge, Ca!!!
Due to my medical situation I’ve been to this facility 4 times in the last 6 weeks. They are wonderful. The facility is beautiful and clean. The staff is kind, efficient and throughly competent. I highly recommend them.
I really like this place. The people are so friendly and they call you right away. I’ve been there a couple of times and before Covid-19 they used to have a coffee stand where they’d different types of coffee’s and desserts.
I was very sick and in pain when I arrived to the facility. Right away one of the staff with a great smile assisted me.
They gave me comfort of being taking care and gave me the CD right away. …
They did my screening ,mammogram is so great cause the technician is so gentle. My last experience is terrible but they do a good job and everybody in that facility is so nice. To everyone thanks a lot. I have a wonderful time.
The employees were accommodating with scheduling my appointment the same day. As a healthcare professional it is very impressive to receive exceptional care. Thank you for your services.
They were really professional, it was clean, and they got me in a little earlier into my appointment. The only downside was waiting for the second test. I waited an additional 40 minutes in a waiting room inside. But again, very nice experience
I’ve used this facility several times as has my girlfriend. We have never had any issues or problems. Everyone their is friendly and helpful.
We both like this facility and really don’t mond going when we have to.
One time a doctor scheduled me to a different place and I had it changed to here.
The staff was so extraordinarily helpful and competent. I had called several other facilities and no one treated me with the respect and professional manner as everyone at Renaissance did. I needed a chest x-ray as a preop for surgery in a …
The Lady named Vida is very curt and rude over the phone. Gave me the worst experience during a time that I am anxious about my medical condition. I just wanted to schedule an MRI and she has been very snappy and hostile from the time she …
The staff was wonderful and the facilities were great, although at 9:00am the coffee bar was closed which I was planning on! Still, they got us in and out quickly and even took great care of my 3 yr old while I got my X-ray! Highly recommend them, no doubt!
Very friendly staff here. It’s very busy with clients coming in and out oh, but I got in with in about 20 minutes or so. The x-ray technician was excellence in gently positioning the body part I needed x-rayed. Overall a very pleasant experience and at a good location that is easy to get you for me by public transit
I was able to get in for a test I needed next day, I didn’t have to wait long for my appointment time and my ultrasound tech was very kind, professional and thorough. My doctor received the results very quickly so the whole process only …
I brought my 6 yr old in for an X-ray, with my 2 yr old in tow. Everyone was very friendly and helpful. We had about a 5 minute wait to be called in. We walked in, took the x-ray, and then walked out! Super quick and simple, which was so important with 2 little ones. Easy to find, easy parking. Great experience all around
This is my preferred imaging facility. Had CT of chest this morning. Have been to this facility many times before pre covid. It’s always clean, today was no exception. Everyone wore masks which I liked. But everyone waited inside. Not in …
The staff at the front desk is very nice and pleasant. The waiting area is pleasant, although the coffee that they say is available has not been for years, yet they have not updated the website or phone message. Once you have your gown …
Horrible customer service when it comes to Scheduling/making an appointment over the phone. I called a total of 3 times in order to speak with someone. I was calling on behalf of my sister to schedule an appointment for her. The 1st and 2nd …
I had some apprehension at first because the phone system and scheduling system were down and I had given my info to a person at the counter to call me for an appointment to be scheduled and that didn’t happen. When I followed up another …
The ladies at the front reception desk were really kind and welcoming. I’m a very shy person as it is when it comes to these things, but they made me feel very comfortable and they were really helpful. My appointment was right on time and literally lasted 5 minutes. Very efficient. Would definitely recommend it to others.
This is 1 hr and 28 min Im trying to make appoint . and I can not. After 52 min beeing on hold someone picked and hunged on me phone. I called 2 nd time and still on hold for very long time, shame
I’ve never had a bad experience here. They are so friendly and accommodating!
I’ve been to the Northridge facility quite a few times. I’m very surprised about the negative reviews. All personnel can’t be more professional than
they are. And they are genuinely nice and very helpful. …
This worker named Nancy Torres is one of the nicest people you will ever meet and a great worker. I had a great experience from vallet parking to it being nice and clean in side also there was great AC. But yes really recommend and make sure to ask for Nancy Torres the greatest person I ever met.
Able to walk in with no appointment and be seen fairly quickly. Friendly staff and they validate parking.
My experience at Renaissance was positive. The center is adjacent to Northridge Hospital & easily reached by car or bus. I am especially indebted to Livi at the front desk for making sure my insurance referral was in order and errors were …
In March 2022 I went to Renaissance’s Northridge location and it was the first time I’d gone out alone in years since my daughter was ill and couldn’t be with me yet it was pressing that I get the scan right away. While there I was a bit …
I have always had good experiences at Renaissance Imaging, but the best experience I had was yesterday when I got an abdominal ultrasound. I am reviewing an ultrasound technician named, Heather. She was extremely welcoming and kind. She …
Not the place to go if you thing your going to get fast, friendly service…. Or for the staff to be consistent with how long patients have to wait… First and Last time I will be coming here…
Luck of the draw. Once you get past making an appointment and checking in, you’re in good hands. For the appointment process and checking in, you can expect to be treated fairly humanely if lucky. …
I was there because I needed to do a CTS, and when I got to the reception, an employee named Juan G, a attended me, he is the kindest person I have ever met, of all the medical places I have gone before. …
So polite and really are here to help you get better, such a positive experience, I love when people are great at their job and love what they do, and I thank everyone who helped me
I’m surprised at some of the negative reviews. I’ve been here a few times and found the front desk, all of them, to be extremely helpful, professional and friendly. I appreciated their attentiveness to me, while at the same time processing …
Juan is absolutely the best at the Northridge facility. He is always helpful and a pleasure to speak with. We need more people like Juan in this world. Dealing with Juan is what true customer service/relations used to.
This is my first google review ever, and I post this to help prevent others from experiencing what I did this morning. The worst part of the morning was being told to “stop crying, this hurts everyone. 99% of women get hurt with this.” …
Had a great experience with their billing department. Anthem told me multiple times my wife’s claim was denied, however, Rosemary in billing fixed it and even mailed me a $0.00 balance statement. Incredible!
I went in person to schedule the appointment and provided all my insurance information. When I went in weeks later they asked for my information all over again. I scheduled an appointment for 745pm but received a text days before my …