Reno Diagnostic Centers (NV)

Diagnostic services, Reno Diagnostic Centers

In December of 1985, Reno Diagnostic Centers began operation. This date was significant because, by opening our doors, we also opened the … See more

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Reno Diagnostic Centers (NV) Reviews ( 250 )

  1. Stay away from this company!! They charged me a copay in the office before even having the procedure done and told me that was my total portion owed with insurance. Several months later I received a bill in the mail for around $1000 and …

  2. From the moment I arrived at RDC, I was greeted with courtesy and friendliness. I had two exams, a Dexa scan and my annual mammogram. As a patient with a family history of cancer, it can be unnerving waiting for results. I am so grateful …

  3. I came in on nov.11th to have fluid drained from the back of my knee the only thing is they only drained a portion of the fluid. I called and made a complaint to the supervisor and them what was going on. They weren’t able to tell me …

  4. I am scheduled for an MRI next week. RDC office called this morning to confirm and advise I would have a $400+ copay-they said that my service was subject to deductible. I advised I would contact my insurance company as that did not seem …

  5. I had a MIR done here recently the staff was great at the front and the techs in doing the MRI were very professional and answered my questions my visit was great definitely will come back here in the future if needed.

  6. BEWARE: DANGER!! I think her name was Vicky. She receive me and started to open all sterile needles, syringes and alcohol swabs for poking my vein with dirty black nails and hands, so dirty it look as if she came directly from gardening …

  7. I have been so pleased to deal with all the staff at RDC. Every one has been a model of friendliness, concern and competency. To be treated respectfully and skillfully is what all medical patients should simply expect and take for granted. …

  8. The technicians and doctors are competent, for the most part.
    The billing department is another story.
    We happily pay our bills regularly, and prefer to pay at the time of service. …

  9. On Friday, 4/5/19 we came in to pick up copies of the MRI (burned to a DISC) and the report. The young lady at the desk was very friendly and helpful. She did explain that the people responsible for burning the disc may have left for the …

  10. Will not be going to RDC any time in the near future. Went in at 3 for a scheduled appointment at 3:55. Had my 3 kids with me ages 3,2 and 1. My kids were being kids. And we’re saying hi to the rest of the people in the waiting room not …

  11. I had three tests in one day. Everyone was delightful. YOU ALMOST FEEL LIKE YOU ARE ON A SOCIAL VISIT. THIS WAS MY SECOND VISIT IN A YEAR. ALWAYS FEEL COMFORTABLE. t

  12. Great experience! Susan Kato was my x-ray technician for my L-spine x-ray series. She was extremely friendly, outgoing, and funny. She went above and beyond to make sure the x-ray images were of high fidelity and quality, retaking several …

  13. This is one of those places where you know that the employees really enjoy their job. It was a pleasure to be there. Check-in was fast and courteous. I was feeling nervous about my CT scan. The assistant (whose name I did not remember) …

  14. Patient privacy and dignity (being a male), although all patients are considered, is of highest priority while I was here. One of the finest in the area. In my opinion. Thank you

  15. I have gone to Reno Diagnostic Services for years and they have always been very professional and fun. I always recommend friends and family to them.. thanks for taking such good care of me. See ya next time. 😷👵🤕 …

  16. This place has wonderful parking, the facility is clean and spacious. The staff are polite, efficient and helpful. I wouldn’t go anywhere else for diagnostic work.

  17. From the minute I walked into the lobby, I was greeted by Julie who was the triage person taking temperatures and asking the covid protocol questions. She was competent pleasant and kind. The receptionist was professional and friendly. I …

  18. Wow. Just wow. I had my first-ever MRI and didn’t know what to expect. Mindy and Michelle were amazing. They let me know what was going to happen, what I would hear, and even snuggled me with blankets with my favorite music playing. I couldn’t believe the service and professionalism. I 100% recommend them!

  19. Office staff were professional and friendly. Proceedure was completed in a very timely manner. Would reccomend this office to anyone needing their services!

  20. I have gone to Reno Diagnostics on Wells Ave. for over 10 years and have had no issues whatsoever. I had appointments and taken almost immediately. The techs are wonderful and have great bed-side manners in making me feel comfortable with …

  21. Because of my recent “Heart Failure” diagnosis I have had more than my share of Diagnostic testing over the last year! I will worry for days knowing I have an upcoming test, it’s not so much the test but the fear of the results! My Doctor …

  22. I appreciate that they are always on time. Everyone I talk to is professional and helpful. The diagnostic reports are detailed, and I get them soon after my visit. Highly recommend Reno Diagnostic!

  23. My insurance declined my MRI scheduled with this company because they did not bother to provide the clinical reasons for my MRI that were provided by my doctor. Nobody from here called to let me know and I only found out via the letter from …

  24. I was very well treated, with very good knowledge of what were doing. They put me at ease and finished with some pain, but the pain just proved that they were working in the place that the needed to be. Lots thanks.

  25. The wait time /staff were very nice and I didn’t have to wait long to be seen!! Also very clean and sanitary! My tech I had was very professional with explaining everything that was going to happen the second time I was there .. the first …

  26. I recently went in for my first mammogram at Reno diagnostics and honestly it was a very quick smooth experience, nothing like I imagined a mammogram would be. I would definitely recommend them to any woman needing a mammogram.

  27. Quick, in and out, with friendly staff. Was very pleased with the prompt service and cheerful technicians. Reno Diagnostic is my favorite group to have screenings done and testing completed. Three cheers for Reno Diagnostic!👍 …

  28. Thank you for getting me in promptly for my appt. So nice to not have to sit in a waiting room for 30 mins, then the exam room for another 30. I appreciate the courtesy and customer svc of the staff as well. Painless visit!

  29. Dr Shukla and Dr. Ayres are two of the most professional and personal practitioners I’ve ever had the pleasure of interacting with. This is my second surgery, first was a hip replacement three years ago. This surgery was total knee …

  30. I received a mammogram and bone scan at Reno Diagnostic Center and had a positive experience. The staff was efficient, professional, kind and considerate.

  31. Called hours before I came in to check if they were taking walk-in for x-rays. The lady over the phone said they were. When I arrived I was told it shouldn’t take to long. I arrived at 1:15pm and I am still waiting to get my imaging done …

  32. In for appointment on time, everyone was friendly and helpful. Answered all questions well. Got in and out quickly and efficiently. Got phone called results within 2 days. Great Job, thank you.

  33. My first visit here was great it was fast and the staff was friendly my technician Rachel was AMAZING she was kind and sensitive but so friendly and warm keep up the great work

  34. Been here for 45 minutes, still not seen. Had a 6pm appointment, told to arrive at 550pm. Was here at 545. That’s a lot of time to waste.

  35. I recently had an few X-ray and a dexa. Every lady that helped me was so very nice. Did not have to wait snd they actually took me early. I am so glad to not have to go to Renown any longer.

  36. Visited Reno Diagnostic Center, Reno, Eureka ave location with my husband, Roger Helling.
    Renee Sheehy was our ultrasound technician, she was very helpful and …

  37. I am SO grateful for Reno Diagnostic in Reno. I have been going there for years & just recently had anothet mammo. The staff us courteous, friendly and professional. It doesn’t hurt that the techs have a sense of humor!

  38. These guys were amazing!! I was terrified of the MRI and of the results! The people there walked me through everything! They got me in a little earlier, they talked to me and made me feel comfortable, they gave me music to help me relax ans …

  39. I feel so bad that I forgot the name of the one who assisted me with my TV Ultrasound but she was very patient and considerate. I have fibroids and often have a terrible experience doing this procedure. But, she really helped me through and was very professional. I hope they can get her name and provide a commendation.🙂 …

  40. I had a lump that needed to be analyzed. I went to Reno Diagnostic Center. The tech who did the ultrasound was kind and calm. What I most appreciated was having the radiologist read it immediately. Perfection and relief!!

  41. I was surprised and pleased how organized this facility was. How quickly I was done with my MRI, as well as my Chest CT Scan…they truly work as a “well oiled machine”……!
    Sincerely, L. Wisner

  42. It was the best treatment for me that I ever experienced all staff was off the hook nice n made me feel like I was part of the team thx for everything you did for me

  43. Have been a long time patient. Recent experience stands out. Needed an ultrasound and scheduling got me in within a few days. Renee performed the ultrasound procedure. She was outstanding. From the initial discussions about the procedure to …

  44. The two ladies who performed my procedure were professional in explaining every aspect of the process. From who ordered the mri, why he did, when he would have the report, and everything I could expect during the process..
    It was positive experience.

  45. The front staff treated me well and were courteous. My tech was too, but I felt kind of blown off by him as he did the exam. I came in for an exam of a painful lump on my leg found by my doctor. The tech did the exam but did not really try …

  46. All the girls that work at Reno diagnostic center were very pleasant to work with. They were very efficient and fun, which is really nice to find in life. When I asked to see the MRI machine they were glad to show it to me and talk it over with me at length. I would definitely recommend them to anyone that needed any form of imaging.

  47. The staff where all very helpful and professional and kind, the place is kept extremely clean and private, would definitely go there again 😀 …

  48. The staff there were very efficient and I didn’t have to wait long for my CT Scan. The staff were also very informative. Best of all the staff were smiling and very friendly. It was a completely enjoyable experience without any stress

  49. Due to a small mass discovered in my right lung, I scheduled a biopsy with Dr. Sekhon at Reno Diagnostic. I cannot say enough about him and the staff. The procedure had to be done using the CT Scanning machine and I was awake the entire …

  50. The tech that did my scans was amazing. I had so many to do and she was really quick about it and friendly about it. She really knew what she was doing. Any other scans I need, I’ll prefer them and recommend every time!

  51. Have had nothing but good experiences here. Everyone has been very kind, considerate, reassuring, informative, professional, and respectful. Appointments and checkin are easy and fast. They have a separate private area for mammograms. I was in at 7:55am and out by 8:04am.

  52. The friendly and compassionate staff made my diagnostics move smoothly along. I was in the Women’s Area, and I found their awareness of thoughtful details made my experience very nice.

  53. I have used Reno Diagnostics often for tests/procedures ordered by my doctors. The experience has always been as pleasant as possible. The staff are always kind and considerate of me as a client and the results are returned quickly to my doctors.

  54. Just got off the phone with Esmeralda. She was able to get me an appointment right away for an ultrasound. My lump is fast growing and has become painful. Please God Give Me Strength. Thanks again Esme. Your Kindness is My Blessing.

  55. The receptionists greeted me promptly. This was my first visit here and the technologist for my exam was kind and very professional. The only issue I had was when I was scheduling my appointment the scheduler was yawning a lot during my phone call which was annoying. Other than that I was treated very well.

  56. When I first arrived for a scheduled ultra-sound everything was great everyone of the staff were awesome.
    I took a seat muted my phone so I could play a game to occupy my wait time. …

  57. Great experience! Had a 7am appt for a CT scan; check in at 6:45. Arrived and checked in, completed a small amount of paperwork, and was called back at 6:55 am for the scan. I walked out the door at 7:01 am. Friendly, minute minimal wait time, professional, and communicative would describe my experience best with Reno Diagnostic.

  58. My husband and I are new to the Reno area and have used the Reno Diagnostic center on Eureka for a couple of test. I must say that from start to finish it was a positive experience. It was easy to get a timely appointment, the front …

  59. Fantastic staff and customer service! Friendly and professional would be an understatement. Check in and scheduling was a breeze. Everything was on time and well done. I would definitely recommend them for any type of imaging. In and out my ct scan was 20 minutes, and I didn’t even have to bring my own cat!

  60. I made my mom’s MRI appointment and explained that she is claustrophobic and she will need a sedative for her MRI. I also explained that she is very sensitive to the medication and will need to be observed. It was explained to me that it …

  61. The facility was clean. The staff efficient. They were COVID compliant. My technician, Kirk (?), was super gentle. He was kind and friendly. I almost enjoyed myself. He was efficient as well, so I was in an out quickly. I will be going back! I hope all the technicians are as good as Kirk!

  62. I was attended to quickly and am very professionally my exam went well I was explained everything during the time it was going I was very pleased I would recommend them anytime

  63. This was my first time to use this center. I arrived prior to the appointment time and was greater by very helpful staff at the desk. I was asked to complete a few easy to complete forms and was called for my procedure in a matter of a few …

  64. Easy scheduling. Very professional reception. I had to have my port accessed and that procedure couldn’t have gone smoother. The nurse and imaging staff were caring, easy to understand, and totally professional. Will be having future imaging done at the facility on Eureka Ave.

  65. Front desk staff was very friendly. My first x-ray tech was super nice. The 2nd one… not so much. I waited almost a half hour past my appt time. Had to go back twice when all of my x-rays were suppose to be done in one appt. I have almost a 2-hr commute round trip. Facility was nice.

  66. I was very surprised and happy to find everyone at Reno Diagnostics very caring, gentle and very experienced considering what I was there to get the “ dreaded “ mammogram. It’s a good feeling when you can go for a procedure and be treated like a real human being.

  67. My experience with RDC was exceptional! I injured my foot and was sent out for an X-ray to check it out. I chose RDC because I prefer to support local business. They take walk ins and I was expecting to wait but I didn’t!! I was able to be …

  68. I needed some back X-rays and I didn’t have an appointment. The young lady that checked me in was very nice. She warned me it could be a long wait but she would get me in as soon as possible. Maybe 15 minutes I was called in. The …

  69. The staff at check were nice and helpful but the lady that did my mammogram was amazing! If I could get all of my exams done by her life would be a better place! I’ve had a few xrays and other images done here and I’ve always been treated with respect and have been fully informed. Great job everyone and thank you!

  70. The staff was absolutely wonderfull and polite!
    Facility was clean. The only draw back In the CT room if you need to take your clothes off for procedure you strip right there in the room . A changing room ( even a small one) would be nice !

  71. I was able to get in there sooner than the other imagings. The aid was so helpful. My balance is compromise and she made standing easy by understanding my condition. When the gentleman was done taking pictures he showed me the image of my …

  72. I had an appointment at 12:30 and I came early for the paper work.. Will the appointment was really at 12:50 and I was not told that until I complained about waiting an half hour… when I was called in by the X-ray tech she was very short mouthed with me.. most likely her personality!

  73. I was treated very kindly and the staff went out of their way to accommodate me after I went to the wrong office and so arrived late at the other center. The x-ray technician was very cordial and explained everything I was expected to do. The whole procedure went quickly and efficiently. RDC gets an A+ from me.

  74. As far as the technicians and the doctors they’re excellent . The office people Are horrible. We’ve been reschedule 3 times. I know it’s because they can’t figure out our insurance.. And my husband has stage 4 for cancer. We really need this pet scandon. Obviously aint gonna happen through them. Good luck to everyone else.. .

  75. Reno Diagnostics treated me great. Swift to answer the phone and get my previous imaging from other facilities. They were patient with my calls and questions. I’m very grateful!

  76. I called in to check if my order had been faxed over and Rachel answered my call. She checked and informed me it had not arrived yet. I had been waiting for a while on that order so I was sad to hear it had not been faxed. She told me not …

  77. Scheduling was easy and staff were very helpful. When I showed up for my appointment, staff were all kind and professional. The facility was clean and comfortable. I was seen on time and was given clear follow up directions. I would happily have additional diagnostics done here in the future.

  78. The staff is very attentive to your individual appointment, and compassionate to your needs. I was very shaky and off balance, and they got all kinds of help for me during my mammogram, an assistant and wheelchair to aid in getting me into the truck to go to the hospital. I commend the staff and recommend RDC.

  79. Friendly staff and short wait times, but ignored individual needs. You should not leave in pain from a routine screening. I just returned from a mammogram. The Squashing was fine, but my face was pushed sideways and back into a …

  80. Eureka Ave Center,
    Staff is always nice and helpful. I’ve been there about half dozen times in the last year. Never had to wait longer than 5 min to be called back. The …

  81. Everyone is super friendly, and aware of the stress the patient is going through. I’m a huge fan of the staff and doctors at the Reno Diagnostic Center on Eureka Ave. in Reno. I’m sure the other locations are equally as well staffed, …

  82. Very nice facility very clean everybody is very professional and very nice had a short wait to see the technician for my MRI everything was explained I was very comfortable I had no concerns about what was going on again very nice very clean and everybody I talk to was very concerned for my health and very nice

  83. I needed an X-ray. I called and was given an appointment the next day. The service was outstanding and the two X-ray technicians were very pleasant to work with. I will always use this facility.

  84. I went today walk mangrom and front says u don’t take walk ins but on ur website and when u call its says due take walk ins. Then was at the front I told lady after called message a call back my appointment I left message no response email …

  85. I went to Reno diagnostics center downtown location for a shoulder MRI and it went smooth, the medical nurses at the front desk help me a lot when there was an issue wt my insurance approval !! Super job and glad and happy for the nice assistance, the MRI itself was smooth and very profesional!!

  86. Conveniently located and courteous staff. They offer free wifi for those waiting. My only complaint is the waiting area is small for the amount of people they see. There’s no way to social distance.

  87. The staff was awesome, friendly, and very helpful since I am very claustrophobic but the staff made me feel safe and comfortable during the MRI imaging. Recommend Reno Diagnostics for all imaging procedures

  88. I’ve worked in hospitals since the 70’s. ER RN. I’ll have to say, your facility is fast, professional and efficient. I was in and out within 20 minutes. Amazing ! Everyone was really nice.

  89. Reno Diagnostic was the right place for me. If things like staff, personnel and accommodations means a lot to you, they would be the go to place for those needs, the kind of company that would go the distance for you if needed.

  90. Seems like Reno Diagnostic Center should have some sort of “frequent flyer”. program, as I have been there so many times in the past six months. The thing that ALWAYS impresses me is how helpful and respectful the staff members are to …

  91. The doctor was efficient and personable. His assistant was also quite good. I just wish they had found out why I have pain. The scan seems to indicate everything is OK with the shoulder. The saga continues.

  92. This was the best experience I’ve ever had with a mammogram. My appointment was at 1030 I was out by 11 AM. It was very professional and most amazingly, painless. The technical was very nice, I want to give her kudos for her kindness and professionalism. Highly recommend this location!

  93. Reno Diagnostic Center is the only place I trust for all of my radiological needs. I had the honor of working up-close-and-personally with the founding fathers of Reno Diagnostic Center back in the late 1980’s, and can honestly say that …

  94. We always have a good experience at RDC. I appreciate that the techs listen to my child and explain what is happening. The process is always seamless and records are shared quickly.

  95. From the scheduler, receptionist to the mammo tech, all were very professional, kind, and friendly. Not to mention very quick as well. I highly recommend Reno Diagnostic Imaging.

  96. I have been going to this facility for over 20th since. They by far are the best , everyone is prompt on service and all the staff and techs are perfect. Love this place.

  97. I have had nagging shoulder pain that impeded my range of motion for what feels like forever. I didn’t want to have surgery, so I worked through the pain. Dr. Sekhon was able to aspirate a calcium growth without incision using a needle and …

  98. Next day appointments, quick, clean sitting area(though someone had a worrisome cough) inside where the x-ray took place it was clean to my eyes at least, i did see a lady wiping down the clipboards when i came in as well so i think they …

  99. I had such a positive experience with all of the staff at Reno Diagnostic Centers. They were professional, courteous and caring. They took the time to answer all of my questions, which was very much appreciated.

  100. Fast and efficient service. I was in and out, including filling out paperwork and getting the x-ray in 15 minutes. They do slightly lower their rates for the uninsured but unfortunately do not offer sliding-scale options for those in need.

  101. The receptionist at the front desk, while not rude, was unfriendly and not very pleasant when greeting me. If I was there for something serious other than a routine mammogram her uncaring attitude would not make me feel at ease. On the upside, my technician was friendly, supportive and explained everything she was doing.

  102. Excellent service, efficient. I was greeted by Manual, very polite and personable. He was very through in my preparation for my MRI preparation and the MRI staff was just as nice. …

  103. RTC bus lost its way causing late arrival. RDC fìt me in, assisted with my limitations, quickly got reports ready and were very friendly. Thanks to all.

  104. I was a walk-in for some x-rays and the process was pretty smooth. The front desk attendant was very friendly and helpful. The wait was a little long, but that was apparently due to a problem with the equipment. Once fixed, everything went smoothly and the x-ray technician did a superb job.

  105. I’ve been going to Reno Diagnostic Center for all my imaging for a year or more. All staff are friendly and professional. Appointments are always check in easy and called in for scans done promptly. I will always choose either location for any imaging I need in the future.

  106. I had 3 appointments scheduled one after the other. While I was in the first two my name was called for the third. My husband told them where I was and they took him in for his and then me when I was available. We were home before his appointment was even originally scheduled. They couldn’t have been any better.

  107. I have been coming here for the last 2 years very nice and professional staff indeed I would recommend this facility to anyone needing a mammogram. A pleasant experience

  108. I accidentally sent a bad review that was intended for Reno Orthopedic…setting the record straight. I haven’t seen my surgeon who will review the scan, but my experience was positive and professionally handled.

  109. Extreamly professional and very friendly at the same time, I would recommend their services to everyone. They make you feel comfortable and at ease no matter what your there for.

  110. Everyone from the scheduling team to the imaging team were so helpful and nice. They never made me feel uncomfortable and they were quick to get me in and out.

  111. Professional, efficient, very little time lost sitting in the waiting area. If you need to speak to staff just leave your name and they will call back you’ll only waste time and and end up frustrated. Need better system for patients who have questions to talk to someone.

  112. The most caring, genuine people! I’ve always had a great experience here. They also have up-to-date machines and great cash prices that often beat insurance rates.

  113. Went for my first Mammogram since I just turned 40. The whole thing was a breeze. No big deal. Didn’t hurt at all. My Tech was fabulous! Told me what to expect in advance and checked in to see how I was doing between images. The actual …

  114. I had an amazing team of associates! Jessica, Bree, Miroslav, Annie, Mindy, Cory and Greg! Everyone made me feel comfortable. They even made adjustments so I could be treated in a timely manner to accomplish multiple tests. Thank you!

  115. Everyone there is polite and always happy. I have back problems that have greatly improved since I started going for treatments and my husband has also improved. Great job, guys!

  116. Pleasant personnel upon checking in. Quite a bit of paperwork that could have been done online. The procedure was fairly timely, and I had confidence in the Dr and his very capable nurse assistant.

  117. Everyone at Reno diagnostic center from the front office staff to the MRI tech we’re absolutely wonderful. Very professional, kind, respectful and courteous. Will definitely come back in the future for any diagnostic procedures needed.

  118. I was treated with great respect! The staff was caring and answered all my questions, so I felt quite relaxed during the procedure. Would definitely encourage other ladies to have this done!

  119. What a great experience! I need a hip replacement, but my doctor recommended I try some pain relief first. I had no idea what to expect, but Dr. Clark believed I would feel immediate relief and walk without a limp – he was right! There …

  120. Thank you for the wonderfully compassionate treatment by the MRI techs this morning… I was extremely anxious as I’m claustrophobic, but the techs were patient and understanding until I felt comfortable enough to proceed with my imaging. I appreciate your kind treatment. Thank you again!

  121. Have been getting Mammograms for over 20 years. ( lost a twin to breast cancer ) I recently moved to the area and unfortunately chose Reno Diagnostic for my Mammogram . I was told when I made the appointment that they would get my old …

  122. Love the medical staff. They were over the top professional and amazing. But watch yourself with billing. They charged me for procedure (not an issue) which I owed nothing for. Contacted my insurance company and they are reason I’m getting my refund. Make sure you watch your claims and such with them.

  123. I had an easy time making the appointment. When I arrived for my test, there was only a short wait. The staff were polite, professional, and friendly. I could see the facility was clean and well maintained. I would recommend having diagnostic testing done here.

  124. I made appointments for 3 different test, requesting them to be done on the same day. When the day arrived I was fully prepared to spend most of that morning, waiting between tests. It turned out I was actually in and out within one hour, …

  125. Had a procedure done on 10-23-22 and this place is fantastic. Well organized and the technicians were top notch. Doctor Sekhon that stood out. He is incredibly. He took some time to understand and make sure the test addressed my needs and gave me feedback on results and next steps. Huge thank you!

  126. Absolutely awesome customer service. Checked in ten minutes before my appointment, and I was having a ct scan 7 minutes later. Their staff is super friendly and efficient, and their facility is very convenient for anyone with a gimpy leg. No parking garage, just park and walk into a building 25 feet away. Huge thumbs up.

  127. They are always professional yet friendly which under the circumstances makes the visit easier. I arrived a little early was greeted and paperwork was easy to fill out. Was called in right on time. The technician was very nice and I was in and out in nothing flat. I never worry when I go to Reno Diagnostic.

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