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I got a confirmation of pregnancy and had some complications renown told me my baby was growing in my phalopian tubes and that was never the case I was too early in my pregnancy
I’m 4 Staring Renown They Do Stereotypeing some Doctors Very Abusive But Nurses and Staff are wonderful I heal well here after leaving ER and put in a room The Professional Shine Awesomenss Thank You
Would like to thank Michael, at the pediatric emergency desk. He went way above and beyond to help with a workers comp glitch. His help and phenomenal memory accomplished the best results I could hope for.
I have trouble with my troaht. They send me to a G.i. doctor. They still mess up troaht. Can’t eat normal. It almost a year. Losing weight. Do they care about adult. To me they want money.
Worst hospital ever! I had a major surgery there. Qualified for a grant due to low income and disability…Staff never processed my paperwork leaving a huge bill. Horribly mismanaged and unethical billing.
This is the second time someone I love was flown to Renown. The stress of being so far from home and dealing with illness is elevated by the kind and understand staff. Thank you
Been waiting for ever I miss Kaiser and they don’t have nothing for anybody who is allergic to wheat so I have to starve now. I’m back and they promised me room of my own and they said they were cleaning it and getting it ready for me lying bastards they gave it to somebody else the worst hospital I ever been in I Still Miss Kaiser
The i c u was terrible my friend was left sitting in their own feces for hours with open wounds how could they do that to someone ….I cleaned him up .The night before the graveyard nurse went above and beyond for both of us but the day …
Worst experience with their billing phone line. They messed up my billing statement, i paid the bill, and they send me the same amount in statement again, and my family paid it again. When we found out duplicated payment one week later, I …
Security by the children’s ER were rude to my mother while she was on the phone with me on her way out saying “keep talking to yourself”. Needless to say I’m not happy about this.
This by far one of the nicest hospitals I’ve ever been to. Super friendly nurses and doctors. I hope I never have to come back 🤣 but I definitely will/would come back …
Me and my husband went there before 10pm and we ended up leaving at 1:50 am because we still haded been see by a doctor and with them knowing his medical history they still made him wait people that got there after us were being seen be for he was its was Ridiculous
Nurses threaten you with security it’s a constant power Trip with the 2nd shift nurses they talk behind your back they talk about other patient in front of you when there on the floor they make sure not to be on there phones but as soon as …
Unfortunately I’ve been there several times but I won’t go anywhere else. Ive gotten the best care than anywhere Ive ever been. Everyone regardless of their profession are the most sincere, caring, friendly and humble humans I’ve ever met.
They dont clean up … my friends been there 3days from car accident and they still have same blood on them …. no bath change of clothes or offer to help them do so .. may not sound like much bt what if it was your friends or family 😐dirty wounds make money…. plz make sure everyone is clean safe and sound …
Amazing attention to you health detail, Most hospitals just treat an release, i almost had to do a jail break because they were checking everything including my other problems to make sure i was OK to leave.
Incredibly attentive staff, and food was awsome
Wow is medical care slow these days. Got there at 6pm for something that wasn’t too big of a deal left at 10 past midnight. Saw doctor/nurse combined 12 minutes. The people were nice enough.
Go to Northern Nevada or Saint Mary’s. Better care over all. The staff here are incompetent. The kids suffer for so long in the waiting room just to be seen.
10/4/20 my nephew was i a terrible accident..they would not let his mother see him now almost 2 weeks later and a lot of covid test on him he finally tests negative for covid the nurse who told my sister and his 6 year old daughter that …
I just spent several hrs in ER..There was two people ahead of me..they took 20 people before I finally left.
I have very painful Pacreatitus..I was very upset and tried to leave, no don’t …
My chart and the Automated phone system are jokes. Worst service ever. Trying to schedule appointments for my kids. Waited over an hour in a recording saying please press 1 and someone will get back to you. It won’t let you press 1.
The emergency room is absolutely horrible. Adult side as well as pediatric are non compassionate and too hurried. Myself as well as my son have been misdiagnosed. My son was also injured from a physician in the children’s ER.
My uncle is there and due to the storm his wife, let alone any other family has been unable to make it there. These people told him he might live another 3 months. What kind of idiots can’t wait until a family member is there for support before imparting news like that? Fine way to treat a veteran. This sucks.
my wife was brought in by ambulance ,transferred from Barton in south lake Tahoe, lights and sirens …renown saved her life thankyou with all my heart richard baldwin ,chaluay rerkkemyee who is a patient
Such a horrible facility. I’ve been battling the billing department for over a year now and they’re still making up costs for me to pay. I asked for an itemized bill and never received it. They only would send the bills from different …
I feel ripped off by Renown. My 3 births before this one weren’t nearly as much $ but since United healthcare (my insurance) had a high deductible they billed the máximum they could for every service. I still owe them 5,000. They state they …
Horrible service. It takes days for them to come when you push the nurse button. They never stay up on medicine. I’ve had to ask every single time (past when I was supposed to get it) and even when I ask, it takes another hour. Renown sucks. Go to St. Mary’s.
Dr. Richard Ardill is condescending and combative. He has horrible bedside manner. The nurses were wonderful, but beware of Dr. Richard Ardill in radiology he is a nightmare.
Renown Health is run by unqualified, unvetted staff members with fake degrees purchased from diploma mills. This even includes C level executives such as the CSO. They are incredibly sketchy and engage in shady business practices. They will …
One of the best places my family and I have ever been have had asthma my whole life and have been to hospitals all around the untied states so big statement. Does take a little to get in the back though and try to avoid Mondays if you can hold out.
Received a 54 page, full-color, perfect bound publication from Renown in the mail today titled Community Report? Within the publication was an insert (envelope) soliciting donations to the Renown Health Foundation and a letter from Tony …
If you’re a travel RN, please DO NOT consider coming to Renown to work. It’s one of the worst place to work for travel RNs. If you must come then stay away from Neuro surgery dept. You absolutely cannot trust the nurse manager (Randi Stark)!!! Stay away, seriously.
I refuse to recommend Renown Healthcare to anyone, find a better provider elsewhere. This healthcare company does not have the interest of its patients in mind, just the size of its pocketbook. How many patients are worse off than me that …
Very progressive. Lots of seminars and groups. They teach you how to be healthy. Never had to stay overnight but I’ve had friends that have. My take is you try to avoid being a patient. But if you are it’s where you want to be.
I had a couple of recent episodes at Renown and the care could not have been better. My only complaint was the food and that my room neighbor was very noisy. Hospital staff and medical staff were all excellent.
I always have had great experience with them. I think they do great job on almost everything. I definitely biased towards them, just because i a wonderful experience. But, getting medical records from them could be a pain.
Disgusting sick people who will try to steal your newborn children over a mistake that they made!!! We got lucky and all made it out as a family. Don’t go here, have your kids at home, run from renown. If you’re dying, stay home. You’ll …
Somebody please give Frank (He said he was a runner) a major raise, an award, a party or something! This guy needs to teach some of these doctors a thing or two about positive bedside manner, and encouragement. He removed a ring that my …
I have to be here due to my son being admitted this week leukemia. I placed my things in the parking garage per s acuity checked on it less then two hours and everything I own was stolen when told security they say they can’t do anything …
Icu unit staff especially Charlie is just amazing! Thank you for looking after my brother! I can’t say enough about the 100 unit. Just amazing people with such compassion!
This place sucks especially the childrens er. Everytime i come here they give you the run around. Dont take your children here if you can avoid it because the nurses and doctors do not do a great job of taking care of your children. The …
I was there for 1 & 1/2 months w/a spinal staph infection and this Hosp is medically above the rest but some of nurses should be fired and others like Cara and CPA Tim were absolutely great. I rate it 70/30 medical know large is the 70%
After chopping off my fingers in a construction accident the local hospital called ahead and sent me on a 3 hour drive to Reno to see a “hand specialist”. After arriving 3 hours later sometime after midnight, as they were notified, I was …
My mother is in the ICU at Renoun and they’re all amazing people she’s fighting for her life and they have been so good to her wouldn’t ask for better cause there isn’t better they are best at what they do.thank you RENOUN ICU DEPT.
Worst hospital I have ever been too. Good luck if you need medical records!!! It’s damn near impossible to obtain. Everyone is extremely rude and unwilling to assist. I literally talked to nine different people (which means 9 different transfers)
I delivered my baby on the 4th of October I went in to get induced with my first baby and I was scared I have been abused in multiple ways and I had my birth plan set for my wishes and desires to what made me most comfortable but as soon as …
I am unhappy with being charged over 7500 dollars for a CT scan since Imaging is not in network. I went to the billing department in person and the only thing I could do was complain to the governor of Nevadas office according to the Renown …
This by far the worst emergency hospital I’ve been sent to. We arrived at 4pm is 9:23 pm and still in the waiting room. I’m leaving to st Mary’s hospital hopefully I have better luck over there. I fell really bad for the other people that were in the waiting room with me.
Im only rating five stars for the RN Andrea that is working her but off with no breaks to help my father that just got in today and his condition got worse and from him being sick for three weeks and when he came to find out what was wrong …
This Hospital first saved my life and then saved my leg from amputation after a Brown Recluse Spider bite. I owe thanks to Nurses Cody, Jordan and Chico,and Dr. Sullivan.
Depending on the department, processing can be slow. However, the staff is AMAZING here. I scheduled my tests on conflicting days on complete accident. It took 4 departments and a few managers, but they were able to get me in today. I …
This place is purgatory. It took us more than four hours just to get out of the ER and into the back area where we had to wait even longer just to see a doctor for an assessment that only required a few minutes. The level of incompetence …
Some compassionate physicians others need to not pay attention to what they may or may not kmow about a persin whose reputation is made public and answer the question at hand with the kindness, tenerness and love that they would put upon …
Go to st Mary’s if you’re looking to actually be helped because the entire staff other than nurses at renown are rude, aggressive, and useless. Also ask for an itemized bill because they charge you just for existing inside the building.
Tried to make an appointment with my PC Physician in Carson city. First reached message saying they were out to lunch this was 1:30 Pm and then got switched over to a recording indicating the box was full. Call Reno central office for an …
Day Nurse for my Brother who is suffering from a viral infection is a joke. She comes in 1-2 times in a 12 hour shift and when the call button is pushed she ignores for almost an hour. She doesn’t bother checking in in him herself but …
I delivered my son at Renown and all the nurses and doctors were SO nice and helpful! They are very encouraging and take very good care of your baby and you! I will definitely be returning here if we decide to expand our little family!
thank-you to the entire staff of Renown Medical Center. It was a busy night and yet all of you made sure my husband was taken care of. You saved his life , thank-you to everyone you are appreciated.
This is probably THE ABSOLUTE WORST place to come to if you are sick or injured! when I went there with a broken leg: they sent me away with a disk of x-rays and told me to call an orthopedic surgeon on Monday; (forget about the fact that …
This hospital use to be good it is the most awful place to go for help the staff is bad the doctors all lie and send you home when they can’t help you what happen renown how can you send someone home with blood infections and bleeding from some where you don’t know get it together renown
Watch out for the Billing Dept. They offer deals with reduction of your bill, then bait you into compliance, until the switch up. I have no insurance coverage outside of Los Angeles, so I gave that info and they offered me a $700 reduction …
If i could rate lower then 1 i would. Was at the ER with my husband we enter and the nurses were helping a patient very disrespectful to ask us what were in for while helping a patient. Poor lady she was just so ill throwing up they just …
Renown Hospital the last 2 times I was there they did the same test. I’m disapponted with there ER department, the ER Doctor said after all the test and all his education he came up with..I’m coming down off of norco 5s I don’t take enough …
While the care and treatment were fabulous, errors by the Renown billing department have turned our experience there into a nightmare. We would now got to St. Mary’s if hospitalization were necessary. Renown continuously had errors in the …
My Dad was Life Flighted from Alturas with 15% function of his heart. The Doctors, Nurses, and specialist at this hospital have been amazing and the best bedside manners I have seen. God bless all of these amazing medical providers. Thank you all.
Worst experience ever..took my mom to emergency. For congestive heart failure. 8 hours and still waiting to get in. She has no control and is literally pissing on the floor. We were sent from their own urgent care in Fernley nv. All they …
I would score less if I could. They really don’t know how to care for diabetics here, and the admitting nurses are rude, and really don’t care. Insulin was administered at the wrong time (2 hours after a meal). They also caused a sore on …
I had my baby here and the nurses were amazing. There are always a select few that are rude but that’s just women for ya… There is always going to be a bad Apple in the bunch no matter where you go. My baby is in the nicu as well and most …
I have been under your treatment for terminal cancer since February. From your primary doctors, pulmonary doctors, radiation, neurology, anesthesia, rehab you have been incompetent from the beginning till now. The only staff I can speak …
Just delivered our baby, super healthy, everything went smooth. I was thoroughly impressed by the service here, everyone from the tour guides, class guides, nurses, and delivery doctor. Overwhelming amount of friendliness mixed with professionalism, so grateful for everyone that made our delivery smooth as a baby’s butt.
Renown ICU: you guys are awesome. My brother Brian is there right now recovering from a severe motorcycle accident and Joe (RN) has been giving me nightly updates which are super informative and reassuring. Joe, thank you so much for …
I waited 6 hours in the ER and they treated my issue like it wasn’t a major issue! The nurses called other patients who arrived after me to go ahead of me. I didn’t feel important and I was feeling really upset about myself too! If I could give a 0 I would!
The wait times are absolutely ridiculous. The service is terrible. With an extremely high blood pressure upon triage the patient is left in the waiting room for more than 4 hours and then the charge nurse wanted us to wait another 37 …
My brother is in ICU. The staff is very friendly and attentive. His previous doctor came to visit and check on him to make sure the compassion hasn’t been lost. Amazing! Taking great care of him.
Almost killed me!!! I went into the ER with a chronic flair of an autoimmune disease, I’m on immune suppressants, I had a temp of 102, and an elevated heart rate. There are some details that I will spare you because they are a little tmi …
Prepare to get ripped off at every turn. Plan on getting charged a fee every time your general doctor leaves. 4 years and 3 different doctors. Get charged a fee every time they bounce you to a new one. Even the doctors cant stand this operation.
Treated my wife very poorly, she was not ok with the patient care at all. She said they were all to busy having a birthday party for someone. Go to Saint Marys ive heard they know how to treat terminal peopls.
Renown has a policy that they will not bill insurance for physicals, even if your insurance covers them under wellness/preventative coverage. Instead they charge you a flat fee of $50. So now instead of my insurance covering my children’s …
My son was taken here by ambulance after having a skiing accident and the staff was very helpful, understanding and took very good care of him. He had head trauma and they got him in right away and took great care of him and us! They got …
My mom died at this place and within two hours I was called about her organ donation. I mean my god give me a day to grieve. I wasn’t even the person responsible for her care.
On June 12 I was sent to Renown ER on Mill from an urgent care clinic. I was in SEVERE pain due to kidney stones and a blockage to my bladder.I sat there for almost 4 hours. During that time I saw MANY people who were laughing with the …
I have no words for the stupidity and unprofessional way they do things in this Hospital. Not all people here are idiots but a lot have no care for their patients. I waited hours for the doctor and then hours for some results it’s …
Worst experience in my life, my wife died in this hospital. The doctors are incompetent, and the nurses leave most of the care to the aids. I stayed by her side for days to assist her, and when we called for help it was when we can. The one …
The most ridiculous experience I have ever been in. The wait isn’t as long as Carson Tahoe but the care and the establishment is disgusting . They don’t triage the patients properly . The doctor/intern didn’t know what the hell he was doing …
EVERYONE was helpful and kind when my son skied into a tree and broke his leg… the Valet who told me how to get to the pediatric ER, the receptionist in the ER who made repeated phone calls to find out and keep me appraised of my son’s …
I brought in my spouse when they were complaining of chest pains radiating down the left arm and left side of face. These are classic symptoms of a heart issue. My spouse has a history of heart problems and recently had a left hemisphere …
I’m writing for my brother who is in the emergency room right now waiting to be seen before he dies. He had back surgery two weeks ago, was sent home then his wound began to drain and was in horrible pain. Went back to the hospital to have …
I went to Renown for waking up in severe unexplained pain, mostly in my neck and throat. I was nauseous and sweating and the pain was unbearable, probably not very attractive. At Renown I was treated very badly, being mocked by staff that …
The ‘”Qualitative Care Team”‘ should be in prison… They are worthless at best… They are probably responsible for a significant number of dead patients… There are some good people working there. But the hospital seems to have it’s own …
Renown hospital has been compromised or personal information including our debit card numbers. And they don’t feel they need to let the public know. My personal account has already been compromised. My health card was only used one time …
My mother had surgery on Tuesday April 4, 2017 it was a in and out surgery. It did happen that way. She went into surgery at 12:30 pm and they said that the surgery was from 1 to 2 pm. I waited until 2:45 pm and called by the the nurse for …
I was there for 3 days amazing place with great girls and guysn women on the 8th floor all The R n’s and CNA’s wereWere amazing people is specially Patrick He was an amazing guy took very good care all staff were very professional I had …
On 5/12/18 @ 2:30pm I went to the emergency room with a severe burn on my foot. I had second degree burn wounds about the size of your palm. They said that all the rooms were full and I would to have to wait. I dripped on the floor with …
Couldn’t rate this any lower!!! The hospital is “renowned” for being slow and really should receive and overhaul in the staff. My wife was referred here by another doctor over an hour away. Here we are over seven hours later and my wife …
I went in cause I’m 24 weeks pregnant and had severe pain went into labor and delivery come to find out had kidney stones the doctors and nurses treated me so nice never have I been treated like that they assured me I’ll be fine and I sure …
HORRIBLE!! I have never been to a RADIOLOGY appointment where I checked in at 8:45am after driving an hour and a half to get here soabout 8 people checked in after me and here I am 10am and everyone has already been seen and gone!! And they …
Son had scheduled operation at 7:30am. Went to recovery at 9:30am it’s 2:08pm and the hospital still has not got him a room !! Same old story Medical staff excellent, hospital administration the worst of any hospital in Reno/Sparks. I have …
If you like being treated like a paycheck, this is the place for you! Complete disregard for patient care/health concerns, HIPAA violations, ROI and PHI go right out the door. I was in the ER SIX times over the last week. Only ONE doctor I …
How the ER takes out an IV after delaying services long than necessary. I wouldn’t use this hospital, they just want money. Tried to get me to sign a document saying I would pay a certain amount without showing me the breakdown of what was being charged before any services where rendered.
Came in to the EMERGENCY ROOM 10 hours ago with an irregular heartbeat and extremely high blood pressure. I am still sitting here. Good thing a heart issue isn’t an emergency.
I went there for my first check up for pregnancy as I had not seen anyone prior because of insurance. I get there and the lady looked like she hated her job. I was a little late and she rescheduled me ( five minutes late). And said she …
I’ve been coming here for years now. I want to say that aside from one hugely important and relatively easy to fix (and apparently easier to ignore) problem, I would give Renown a 5 star rating. But they have a layout system designed by and …
I would give them a zero if I could. Came in 36 weeks pregnant with contractions, I got sent to L&D and they confirmed that I was indeed in preterm labor. I kept vomiting and contractions they brought me water and told me to try and finish the pitcher so they can send me home they can’t do anything for me.
Such incompetent staff at the ER! They do not communicate with each other what so ever and the majority treat the patients with so much disrespect. When I took my husband there for a mental health emergency because he is a danger to himself …
I was hospitalized here because I caught an exceptionally bad case of pneumonia that caused my entire left lung to collapse. I was scared, in massive amounts of pain, and just generally not having a fun couple of weeks. It was a bad …
Maybe I’m just lucky but I don’t think I’ve ever had to search too far for parking. My doctor is in the office tower across the pedestrian bridge that connects to the parking garage. All the handicap parking that I’m aware of is on the …
DO NOT GO HERE. Renown has kept me more than fifty days for a broken arm as an inpatient, insisting that someone stay in the room with me the entire time and neglecting requests from me as the stay lengthens. At one point, they insisted I …
They’re the reason I refuse to go to the hospital even when I’ve broken bones. If I could give 0 I would 💖 I came in because a doctor referred me after I broke my nail all the way to the bed. After waiting like four hours the doctor didn’t …
My sister was there in the Emergency room lastnight the treated horrible
They always trying to put her in a category of wanting pain medication but last night was a serious issue going on and they treated her horrible and then they sent her home
To all the people that got involved in my care at renown hospital. They all are a professional workers. From Doctors, physicians assistant, nurses, speech therapist, occupational therapist, Respiratory therapist, physical therapist, …
I worked at Renown as a nurse for 18 years but had to move out of state due to personal circumstances. I also gave birth to two babies there, and had numerous ER visits. As an insider, world traveler, and a consumer, I want the World to …
I have a very bad history of asthma. I’ve been admitted many times. Today I went in to the ER for asthma problems. They instantly isolated me and kicked my family out. Doctors and nurses were pathetic. No treatments. They just wanted me …
Their pediatric ER was a better experience than most I’ve had for late night ER visits with sick kids. Not a bad wait. Friendly staff. Checkin is really easy after the first time. The nurses and doctors were super nice – even though I opt …
I love this hospital the level of care and quality service I always get here makes it a little easier during each visit when my health has me feeling bad. I have had multiple surgeries, admissions, ER visits here the staff really cares …
My daughter has been admitted to this hospital almost 20 time in her lifetime and have I left many positive comments. We have had excellent nurses and treatment. Sadley today when we came into the ER (after my daughter was discharged less …
Trying to pay a bill is a 45 minute ordeal. Can’t pay as a guest online, can’t pay by phone. Their goal is to handle calls quickly and efficiently, but nobody is answering. If this is efficient, what’s their description of slow and inefficient? Your time matters nothing to them. I’ll change this review if we see improvement.
I use to be a runner & bicycle racer. I take my health seriously. I made an appointment for my Annual Wellness Visit in August for an October. Two weeks before the October appointment it was canceled. The reason given was “the doctor …
This is the worst hospital I have ever been to. I had a blood sugar of 701 1 insulin that’s it. I was so dizzy and in so much pain. Oh your fine I’m sure it was because I am homeless. I couldn’t breathe, I have asthma and they did …
My Son was taken to this Hospital yesterday. When I called this morning I was instructed to say the first and last name of the patient, I did and was transferred to an operator wait line for at least 6 min only to be told my Son wasn’t …
In my opinion this hospital is the greatest. The care I have gotten there is exemplary I was treated with respect in every area from check in at ER to waiting for a room they took the best of care. Dr “Thor” I don’t remember his real name …
My husband was in icu for 74 days. Nurses did an awesome job taking care of him. I was at the hospital everyday. He is alive and getting better every day. Life is good. …
I got a chance to work in the clinical lab for few months. It was a disaster. The hospital is the biggest in northern Nevada (close to a 1000 beds) and has a state of the art machines and equipments. However, the hospital is poorly managed …
Not the best treatment from staff since at tule I felt disregarded and not well informed. At some point when I asked two nurses for an interpreter they snickered and giggled at one another as I was clearly in a state of despair. The only …
HORRIBLE PLACE TO WORK FOR! WORST 7 YEARS OF MY LIFE ! I WOULD NOT TAKE MY DYING ANIMAL TO RENOWN ! AND MOST OF THE HOSPITALISTS DO NOT KNOW WHAT THEY ARE DOING! My husband had back surgery in May and had another unnecessary …
In the last 4 weeks, I have been admitted into Renown on 4 different occasions for pneumonia, severe all-over body muscle spams/cramping, blood clots in my legs and bi-lateral pulmonary embollisms. It has been a painful and very scary time …
I flew in from Oregon when told my lifelong friend was in an induced coma from DKA and a serious fungal infection in her sinuses. For the first two days and nights I literally lived in her ICU room, crashing out on a sofa behind dozens of …
I had a prescription for Temazapam. In 2019 Renown never bothered getting my medical records ( at that time ) and yanked me off of it without consulting my physician in Las Vegas. I Truly believe this is what led to my heart attack Feb. …
THIS COMPANY IS A SCAM!!
It has been over a year since I have been receiving letters of FINAL NOTICES for a bill that my insurance is willing to pay, but Renown is not sending them the …
I have had two experiences lately with Renown. The first was for out patient cardiac ablation. It started with the RN on duty prepping me for the procedure and tried 4 times to insert the IV. I would think after a third attempt this nurse …
I reviewed 3 years ago and don’t see it, so I want to make my experience known. My daughter was seen in ER and released with Tylenol, 3 days later she was in ICU with sepsis. ER should have picked it up but whatever. Once she was admitted, …
I went to him having chest pains and extreme difficulty breathing. They got me in fairly quickly and we’re very thorough checking me out and running tests. Are you ended up having to stay at night so they could monitor me more thoroughly. I …
My father died at this bad hospital in November. He had a major stroke and we were advised to let him go, so we did. A nurse called me at about 4 AM and didn’t have an ounce of compassion in her voice, announcing his passing and that we …
Gave birth here 7 years ago, still feel sadness regarding my experience here. The nurses treated me like I was a little sister who irritated them greatly. One anesthesiologist accused me of using hard IV drugs because I have a scar on my …
We were at Renown after my husband fractured his spine and damaged his spinal cord due to a snowboarding incident and is paralyzed below his waist (for now, spinal cord injuries are weird). He got surgery the next day and Dr. Perrin did an …
Came in to urgent care early in the morning explaining I might be going through a miscarriage. Its 2pm and I’ve still yet to been seen and have only received rude comments and treatment from the nurses and check in staff. They’ve …
My wife’s had an emergency referral for optomology care and the receptionist are rude, impatient, unhelpful, and the various departments in this institution have the worst receiving, scheduling, and work ethic I’ve seen in any medical care …
My 2 year old daughter drank cough syrup while our back’s were turned and we weren’t sure how much, so poison control suggested we take her to the ER to have her blood drawn. We took her to the Renown Children’s ER and were promptly seen …
The staff was rude. Renown Emergency Center is a joke when it comes to quality health care! They care about quantity not quality. It is so sad to see nurses and physicians have no empathy. The room was dirty and not clean. What …
Worst hospital to go to especially if you’re a woman. They will just write you off as dramatic and send you home with the wrong diagnosis. Sometimes for years!!! There’s been multiple times I’ve come here with something wrong and they told …
ER was horrible. I went in with a burst vertebrae. I was walking on my own when I arrived but after the first x-ray was put on spinal precautions due to an unstable fracture. No one said anything and told me I could continue to walk …
I had so many horrible experiences with this hospital and children’s hospital. Who knows why. Perhaps it’s unqualified staff who have their jobs by knowing someone. The nurses were kind some were downright abusive and one doctor was kind …
was lifeflighted here after a short arguement with a dumptrucks bad airbrakes. the trauma team is 2nd to none. the icu care team is aldo 2nd to none. every employee from the dr’s to the cleaning staff are very supportive and helpful with …
The majority of the staff and people there are amazing. My mother was in there twice recently. There were a couple sour apples, yes, but I’m not going to let that reflect the majority. Like the wonderful lady working the ER, who some …
They treated a migraine with tylenol!! I have been here three days and now all of a sudden they just don’t want to help me with my pain. I understand they are busy but it took me an hour to hear you can only have tylenol. I gave three stars …
Really nice, patient and attentive staff. Got stitches on my face that healed so well the nurse who took them out asked me if a plastic surgeon did them. They were not done by a plastic surgeon. They were done in the emergency room while I …
Still an awful place. Charging my ex still a whopping $7000 with insurance after a car accident even though she makes zero money. On top of that charging me $1000 with insurance as well. Awful scam place.
If I could give zero stars i would , a total disgrace of a hospital… was supposed to be admitted , was given a covid test which I was told was positive from that moment on I was treated like a leper … the doctor who came in to exam me …
My Dad had open heart surgery in Dec 2015….the staff was amazing!! I came from out of state to be there before, during, and after his surgery. Everyone was so nice! Even staff around the hosp helped guide me if I was lost, and even …
My name is Kenneth Scott Loke,room 833 and I came in Thursday evening (6-16-2022 because of a heart attack. They put in 3 stents and the entire crew was amazing.a huge shout out to jeremy, brittany, jenn and the entire staff at Tahoe tower, …
Worst “heathcare” experience of my life.
Went in for an abcess tooth and waited 7 hours in the ER, when I asked why they weren’t calling my name they said I had been discharged. ??? …
This place is a joke. My wife has covid, she came to the ER due to uncontrollable coughing and breathing complications. She waited in the “high risk” room for over an hour. When I finally got upset enough to go find out what was taking so …
Everybody should stay away from renowned hospital I almost died in the hospital they jabbed a needle in me made me lose so much blood I stopped breathing almost passed away but I didn’t renowned is the worst hospital it needs to go out of business renown needs to be shut down
I was sent to Renown via careflight after a diagnosis of small bowel obstruction in Hawthorne. An NG tube was placed pre-flight while I was heavily medicated for pain and not really thinking clearly. During the flight, I remembered that I …
My mom has been at this hospital 4 times this year. Each time the level of care has worsened. Today I’ve been here 2 hours I’ve requested to speak with her nurse 3 times to get a progress report. Still waiting!!!
My relative was brought into ICU. When we got there, the doctor updated us with my relative’s condition. The doctor remained in our room to answer all questions. The doctor was with us for at least 30mins if not longer. Then a palliative …
What’s up with the food situation??? Barf!! This place used to have a delicious cafeteria. $7 for a stale burger that’s been sitting under a warmer all day? C’mon dudes.
First off…the nurses & staff of the PICU were terrific when my son was in the hospital overnight in August! I’m giving 1 star specifically for Renown’s billing system. I was on hold for over an hour to discuss the bill for that hospital …
The five stars are for the NICU specifically. They have done a fantastic job of taking care of my baby and keeping me in the loop and reassured in this difficult time. I want to shout-out Nurse Mary and Nurse Sydney!
I had surgery a week ago for my ankle. I did not pick Renown, that’s just where my Dr does surgery. I took away one star from my review because the lady that called me the day before to confirm was AWFUL!!! By far the rudest person I’ve …
The staff was nice the hospital was clean however their food management is highly inadequate. I would advise talking to your surgeon about your dietary care after surgery I have gone 48 hours without eating due to poor Management!!!
Stay away from these tapeworm’$
My wife went to renown emergency room after visiting one of the renown clinic’s for high blood sugar and they wanted 4200 and another 850 for there services! Of course she left not being treated and had a bill for 750 dollars?
Stay away.
Pathetic and inept leadership team and has been such for many years. Some physicians with admitting privileges are average at best but many are well below average. Nevada a troubled location if you need quality healthcare services as recruitment of good providers to Nevada is next to impossible.
Staff and nurses are wonderful! But the hospital itself was uncomfortable and lacking in postnatal amenities compared to other hospitals I’ve given birth in. Cold shower water, tiny bathrooms no bigger than a closet, sporadical meal …
Just gave birth here 2 days ago. My nurses (especially Jenna) were all so amazing and the doctor who delivered my son was just the best. Thank you Dr. Kevin! Truly a peaceful experience with the staff I had
I just delivered my baby boy early this morning and had an excellent experience with my three nurses: Erin, Grace, and Cheyenne. They listened to my concerns and took great care of me! Grace was our laboring nurse and although I was grouchy …
If I was dying and this hospital was the closest one nearby I would still go elsewhere. The staff were horrible and inhumane, in hopes of help at a place where you’re supposed to, they made me worse by how incredibly rude they were. I’m …
For myself and my family they have always been wonderful. Thank you to all of the Doctors and Nurses that make the children/teens that have Cancer smile. We love you!!
Where do I begin? We delivered our daughter at this hospital a few days ago and the staff and nurses have been a cut above. They were attentive, resourceful and gracious. I had heard good things about this place before and it lived up to …
I am very happy we went to Renown to give birth to my baby girl. From day 1 to the end the staff has been amazing with us. Nurse, Doctors, food staff, cleaning staff, everyone has been very amazing and I am grateful. They make sure you are …
Very nice hospital & staff. The nurses in the ICU have been amazing & helpful & friendly. We live in California about 3 hours away & my son was in terrible car accident while in Nevada. We have been staying in The Inn at Renown hotel. Very …
Renown sent me to collections without any notice despite the fact that I was paying every month. Last payment I paid $1000. Which was nearly half of what I had left on my account. Called their billing department only to be put on hold for …
They amputate and the case workers refuse to do their job. Rude. They then put patients in a wheelchair in the middle of winter. Light weight jacket and jeans. Leave them out front waiting for a cab to go to homeless shelter because the …
I have been trying to pay my bill, I have been given account number, and address where to mail my bill. Now they keep sending them back, now nobody knows what I am talking about. I have been given a second address now. And now the billing …
I was just sitting here thinking about when I lived in reno almost 6 years ago, and Renown was where I gave birth to my twin girls. They came about six weeks early and had to be in the nicu for about a month. Let me just say I will never …
Had I delivered my baby with my doctor (Dr. Najima) I feel like I would have had a WAY better experience because she’s incredible. She had the best bedside manner of any OB I’ve seen and truly made me feel so comfortable at every …
I couldn’t be more happier with the service we received from Ginger Kuhnmuench at the Children Hospital at Renown Medical center. She was on top of everything, she is very sweet and caring. Very positive energy.
Been here in the ER now for over 4 hours and still waiting to see a Dr. My sister has crohns and is fearful of a perforated intestine, again. Has severe pain and is vomiting. The vomiting is so bad she peed while sitting in the …
I was in the hospital for a month when my water broke early at 33 weeks and had my baby 3 weeks later from anit partum to post and nicu for my baby, I received the best care from all the nurses in each different area they were all so …
My 85 year old Mom has been in the Emergency Room for 2 days now, because they say they have no rooms. The Energency room is noisy she is served cold food. She just got her lunch at 2:45 pm. They say if you are in ER then you don’t really get food at a set time. How can they treat their patients like this. Shame on you Renown!
Went in July 5th with a radial head fracture. Place looked professional, but the staff was the opposite. They were very rude and treated me like a child. I was pretty dissatisfied, the doctor saw me for max 30 seconds. He basically told me …
I gave birth two years ago here and hated my experience, to this day! If she ever told me her name I would’ve reported her. I was a first time mom and I didn’t know what to expect. I was in a lot of pain and the lady kept yelling at me. She …
Delivered my daughter here. First off nurse Hilary was amazing! I told her how my last birth went and she made sure to always explain everything they did while I was there. She even came back to check on me after I had my baby even though I …
I am going to California for my health care needs I have respect for the nurse s and up coming young Hispanic female and male students but don’t insult my intelligence because i had to self education myself without anyone helping me I am 69 year old Hispanic female.
I would like to give a major shoutout to nurse Kelly in the Sierra Tower ICU! Today she went above and beyond in providing assistance and reassurance to me and my family during an extremely challenging time. I was a RN for 46 years (retired now) and was totally impressed!!!
I’ve worked here at Renown for 5 years. Prior to this weekend I’ve always been behind the scenes and like any other job it can become repetitive and mundane and you forget what you do has an impact. However, this weekend I had the …
Worked a 3 month contract with a 3 month renewal signed as a travel blood bank technologist. I reported a coworker for unprofessional behavior and conduct to the supervisor. Two days later, management canceled my original contract and extension.
When I first lived in Reno, they have a 15 minute guarantee in the ER. Now it is on par with most ERs about an hour or so which is still not too bad. I spend a week once in their ICU for something I would rather not talk about, but they took really good care of me during that bad time.
My dad was in ICU, I wasn’t able to see him but by the grace of GOD, I had a chance to be with my dad. I didn’t want to leave his sight but was told I had to go. I stood in waiting room to be close to my dad. A male nurse was nice to pay …
Recently spent time in the Children’s ER with my daughter, for mental health reasons….the place is filthy, to say the least…going into a room…doesn’t even smell clean! I know the floors do not get mopped/cleaned in the rooms between …
I was at Renown in July of 2016 and the staff — every one — was absolutely the best. From a very compassionate nurse named David, to the Physical Therapist, Leroy Wilson, to the very fine nurses. They treated me with complete …
I went in for a regular checkup to establish care, and they billed me for treatment of a condition I mentioned having (i.e., in intake) but did not actually receive treatment for during the appointment. It took upwards of six weeks to have …
Everyone there was so friendly and amazing! I felt like I was in great hands through out my surgery process. They even called the next day to check on me, which is something normally the doctors office would do not the hospital.
My son broke his back in an skiing accident in Mammoth lakes and was air lifted to Renown hosiptal in Reno. He underwent surgery on his spine. He could have died or become paralyzed. The nurses, doctors and all other staff saved him. …
Had surgery early July, was forced to buy medication that insurance didn’t cover before they could discharge me. Was told by my nurse on morning of discharge that she couldn’t discharge me unless I paid their pharmacy $90.00 for a med. While I was less than coherent she told my wife to pay .
Mom was admitted Thursday night and discharged Sunday. Her nurses and assistant nurses were okay, but I had to ask for everything. Every time I went to the front desk, I felt like I was intruding asking someone to find assistant nurse to …
Just venting. My 8 year old has been in pain everyday for a year. 5 Dr’s later we got some stuff scheduled. The Dr office and surgeon require a 5 day quarantine ahead of time to be safe. CDC says if was in contact with someone to also …
I was taken care of phenomenally in ICU but I guess when you get into a regular room the nurses have their own rude unprofessional way of doing things!
I recently took my wife to the emergency room for chest pain. When checking in at the emergency room, the receptionist at the front desk was unbelievably, ridiculously rude to my wife who was clearly in distress and suffering. There’s also …
I was in and out of Renown at Mill for weeks. First a heart attack, then a bleeding ulcer! Prior to these I had anemia. Hernia issues etc. I was in and out for several months! Now, in recovery, I can say the nurses and cardio’s etc were …
I did a 10 day stint here recently and I cannot imagine a more professional and courteous bunch of people on this planet. Each and every one of the people I encountered here made me feel like family.
In June I spent three weeks in ICU after a ruptured bowel went septic. No matter what happened or was going on the ICU staff was there to care for me and encourage me. …
They almost killed my 1year old daughter recently by turning her oxygen off while she was sleeping but still left the plastic piece in her nose clugging her nose we would watch her oxygen drop and we couldn’t figure out why untill she pulled the thing out herself and I watched her oxygen literally go from 90 to 97
Was at my Mom’s in Fernley Nv. and almost blacked out for some unknown reason. My son called 911 and the ambulance brought me into Renown Hosp. in Reno where I was admitted. ( It took until 11am the fillowing day before a room was …
A lot of our Medical Establishments have suffered from losing valuable front line staff, due to the mandate of vaccines which we have not been able to prove safety through clinical trials on humans. …
Labor, delivery and post partum.
Labor and delivery staff were all PHENOMINAL. Dr.carr delivered our baby. I had onset of an anxiety attack and she immediately pulled me from it. The team were …
Checked in on a Monday to ICU, after a week they move me to ‘another room’ with a roommate, and the air conditioner doesn’t work! Conveniently the curtain rod seperating rooms is broken too. Not a hospital to recover! Do not recommend if you need sleep, or temperature below 80 degrees.
We arrived and were greated by some very sweet people. They got is back quickly for labs and ekg. Than sent us back to the waiting room for 3 1/2 hours. Once we were finally brought to a treatment room we got amazing care. Our nurse Ryann …
I am afraid of medical stuff and doctors, but every single staff member at Renown Hospital made me feel safe, comfortable, and understood. It was truly amazing. Also, the facilities are clean and modern, with nice things like a person playing piano in the lobby. Makes Las Vegas hospitals look like prison lol!
My daughter was seen in the emergency department for minor trauma. Months later, we received a bill that was clearly overcharging. I requested that their billing department and my insurance review the bill. They agreed that it was not …
I came in an ambulance the first time and after 2 hours, the renown ER doctor sent me home just as sick as when I came in. My chief complaints were Vomiting and severe stomach pain for the past 5 days. …
So I’m in RRMC right now! I’m immune compromised and I’ve tested positive for Covid. With that being said I’ve been begging for 4 hours for warm blankets, and something for the pain and nausea I’ve had since arriving. Even with this doctor …
Nurses and Doctor Caroline Vasendin are all very hostile. They don’t have the best interest of their patients in mind nor do they actually care to listen. Been in and out of hospitals for various illnesses and surgeries however this was by …
It’s always nice and clean. The weight isn’t as long as I’m used to at other hospitals. The nurses are amazing, and the doctors are wonderful. I feel very taken care of when I have to go there.
This is for my sister.Very short staffed. Was due to have cardiac testing was admitted for possible heart attack. I’m stable but have been waiting over 12 hours to have testing done to figure out why my enzymes are so high. Haven’t ate in …
I am infuriated at the lack of care my husband received at this ER. He has been feeling sick for the past couple of days, and then woke up this morning vomiting, dizzy, unable to walk more than a couple of feet, and with painful boils that …
I want to thank Renown for the excellent cared I received from Neurology. The Doctors were super (saved my life). The Nurses were amazing, very caring an
did a wonderful job. This was the second experience I’ve had with Renown, these guys know their stuff!!!
We took my son in because he was in full psychosis and they kept passing him around and said they had more important person for the room they had. Who tells a mental patient, they aren’t important enough. Then he finally got seen and they …
They are slow . If you visit a patient they are happy because you end up caring for your loved one. Don’t follow protocols assisting a fresh out of the ICU unit to the bathroom, leaving a wobbly patient to walk alone and leaving while …
This places used to be the BEST in the area. Unfortunately I cannot say that now. Starting with the cleanliness of the rooms from the ER as well as the pediatrics. The room was extremely dirty like no one clean ever this rooms. (Overflow …
Went into the ER with tightness in my chest and at first everything looked like it was going to go good. They checked me in and did an EKG and some blood work then sent me back to the waiting room. I sat there for a couple hours and was …
Renown Regional has everything from its own public pharmacy to a Starbucks for visitors & staff. I’ve heard there is also an on-site hotel for those visiting patients & wishing to stay close by. …
Labor and delivery nurses are pretty amazing here. Especially Court 🙏😊 really makes a difference when your surround by awesome nurses …
It’s a great place, the nurses really do go out of their way for you.however I think their food can improve.
I got a confirmation of pregnancy and had some complications renown told me my baby was growing in my phalopian tubes and that was never the case I was too early in my pregnancy
Nice clean. Not much parking.
I’m 4 Staring Renown They Do Stereotypeing some Doctors Very Abusive But Nurses and Staff are wonderful I heal well here after leaving ER and put in a room The Professional Shine Awesomenss Thank You
The wait in the ER was only 10 mins they were nice and efficient
Would like to thank Michael, at the pediatric emergency desk. He went way above and beyond to help with a workers comp glitch. His help and phenomenal memory accomplished the best results I could hope for.
Made my baby come early and is doing everything to gelp my family stay healthy
I have trouble with my troaht. They send me to a G.i. doctor. They still mess up troaht. Can’t eat normal. It almost a year. Losing weight. Do they care about adult. To me they want money.
I work there. The Nursing directors genuinely care about patients well being. They’re good people.
Went to children’s and they were patient kind and helpful.
Worst hospital ever! I had a major surgery there. Qualified for a grant due to low income and disability…Staff never processed my paperwork leaving a huge bill. Horribly mismanaged and unethical billing.
This is the second time someone I love was flown to Renown. The stress of being so far from home and dealing with illness is elevated by the kind and understand staff. Thank you
Been waiting for ever I miss Kaiser and they don’t have nothing for anybody who is allergic to wheat so I have to starve now. I’m back and they promised me room of my own and they said they were cleaning it and getting it ready for me lying bastards they gave it to somebody else the worst hospital I ever been in I Still Miss Kaiser
The i c u was terrible my friend was left sitting in their own feces for hours with open wounds how could they do that to someone ….I cleaned him up .The night before the graveyard nurse went above and beyond for both of us but the day …
Worst experience with their billing phone line. They messed up my billing statement, i paid the bill, and they send me the same amount in statement again, and my family paid it again. When we found out duplicated payment one week later, I …
Amazing care the infusion center took time and patience to get my procedure done and made me feel comfortable go Audrey a class nurse
Nurses rule!!! Great environment for visiting public Starbucks, Sub Shop, Gift shops (3) Sparks florist & CVS Lots of quiet seating.
Security by the children’s ER were rude to my mother while she was on the phone with me on her way out saying “keep talking to yourself”. Needless to say I’m not happy about this.
This by far one of the nicest hospitals I’ve ever been to. Super friendly nurses and doctors. I hope I never have to come back 🤣 but I definitely will/would come back …
Me and my husband went there before 10pm and we ended up leaving at 1:50 am because we still haded been see by a doctor and with them knowing his medical history they still made him wait people that got there after us were being seen be for he was its was Ridiculous
Nurses threaten you with security it’s a constant power Trip with the 2nd shift nurses they talk behind your back they talk about other patient in front of you when there on the floor they make sure not to be on there phones but as soon as …
Unfortunately I’ve been there several times but I won’t go anywhere else. Ive gotten the best care than anywhere Ive ever been. Everyone regardless of their profession are the most sincere, caring, friendly and humble humans I’ve ever met.
They dont clean up … my friends been there 3days from car accident and they still have same blood on them …. no bath change of clothes or offer to help them do so .. may not sound like much bt what if it was your friends or family 😐dirty wounds make money…. plz make sure everyone is clean safe and sound …
It was a good feeling! All the Doctors are concerned.
All the staff are so friendly, …
Amazing attention to you health detail, Most hospitals just treat an release, i almost had to do a jail break because they were checking everything including my other problems to make sure i was OK to leave.
Incredibly attentive staff, and food was awsome
Wow is medical care slow these days. Got there at 6pm for something that wasn’t too big of a deal left at 10 past midnight. Saw doctor/nurse combined 12 minutes. The people were nice enough.
Go to Northern Nevada or Saint Mary’s. Better care over all. The staff here are incompetent. The kids suffer for so long in the waiting room just to be seen.
10/4/20 my nephew was i a terrible accident..they would not let his mother see him now almost 2 weeks later and a lot of covid test on him he finally tests negative for covid the nurse who told my sister and his 6 year old daughter that …
I just spent several hrs in ER..There was two people ahead of me..they took 20 people before I finally left.
I have very painful Pacreatitus..I was very upset and tried to leave, no don’t …
My chart and the Automated phone system are jokes. Worst service ever. Trying to schedule appointments for my kids. Waited over an hour in a recording saying please press 1 and someone will get back to you. It won’t let you press 1.
The emergency room is absolutely horrible. Adult side as well as pediatric are non compassionate and too hurried. Myself as well as my son have been misdiagnosed. My son was also injured from a physician in the children’s ER.
My uncle is there and due to the storm his wife, let alone any other family has been unable to make it there. These people told him he might live another 3 months. What kind of idiots can’t wait until a family member is there for support before imparting news like that? Fine way to treat a veteran. This sucks.
my wife was brought in by ambulance ,transferred from Barton in south lake Tahoe, lights and sirens …renown saved her life thankyou with all my heart richard baldwin ,chaluay rerkkemyee who is a patient
Well they get two stars because I didn’t die there. There bedside manner is atrocious though. Made to feel less than human.
Such a horrible facility. I’ve been battling the billing department for over a year now and they’re still making up costs for me to pay. I asked for an itemized bill and never received it. They only would send the bills from different …
I feel ripped off by Renown. My 3 births before this one weren’t nearly as much $ but since United healthcare (my insurance) had a high deductible they billed the máximum they could for every service. I still owe them 5,000. They state they …
Horrible service. It takes days for them to come when you push the nurse button. They never stay up on medicine. I’ve had to ask every single time (past when I was supposed to get it) and even when I ask, it takes another hour. Renown sucks. Go to St. Mary’s.
Dr. Richard Ardill is condescending and combative. He has horrible bedside manner. The nurses were wonderful, but beware of Dr. Richard Ardill in radiology he is a nightmare.
Renown Health is run by unqualified, unvetted staff members with fake degrees purchased from diploma mills. This even includes C level executives such as the CSO. They are incredibly sketchy and engage in shady business practices. They will …
One of the best places my family and I have ever been have had asthma my whole life and have been to hospitals all around the untied states so big statement. Does take a little to get in the back though and try to avoid Mondays if you can hold out.
Received a 54 page, full-color, perfect bound publication from Renown in the mail today titled Community Report? Within the publication was an insert (envelope) soliciting donations to the Renown Health Foundation and a letter from Tony …
If you’re a travel RN, please DO NOT consider coming to Renown to work. It’s one of the worst place to work for travel RNs. If you must come then stay away from Neuro surgery dept. You absolutely cannot trust the nurse manager (Randi Stark)!!! Stay away, seriously.
I refuse to recommend Renown Healthcare to anyone, find a better provider elsewhere. This healthcare company does not have the interest of its patients in mind, just the size of its pocketbook. How many patients are worse off than me that …
Very progressive. Lots of seminars and groups. They teach you how to be healthy. Never had to stay overnight but I’ve had friends that have. My take is you try to avoid being a patient. But if you are it’s where you want to be.
I had a couple of recent episodes at Renown and the care could not have been better. My only complaint was the food and that my room neighbor was very noisy. Hospital staff and medical staff were all excellent.
I always have had great experience with them. I think they do great job on almost everything. I definitely biased towards them, just because i a wonderful experience. But, getting medical records from them could be a pain.
Disgusting sick people who will try to steal your newborn children over a mistake that they made!!! We got lucky and all made it out as a family. Don’t go here, have your kids at home, run from renown. If you’re dying, stay home. You’ll …
Somebody please give Frank (He said he was a runner) a major raise, an award, a party or something! This guy needs to teach some of these doctors a thing or two about positive bedside manner, and encouragement. He removed a ring that my …
I have to be here due to my son being admitted this week leukemia. I placed my things in the parking garage per s acuity checked on it less then two hours and everything I own was stolen when told security they say they can’t do anything …
Icu unit staff especially Charlie is just amazing! Thank you for looking after my brother! I can’t say enough about the 100 unit. Just amazing people with such compassion!
This place sucks especially the childrens er. Everytime i come here they give you the run around. Dont take your children here if you can avoid it because the nurses and doctors do not do a great job of taking care of your children. The …
I was there for 1 & 1/2 months w/a spinal staph infection and this Hosp is medically above the rest but some of nurses should be fired and others like Cara and CPA Tim were absolutely great. I rate it 70/30 medical know large is the 70%
After chopping off my fingers in a construction accident the local hospital called ahead and sent me on a 3 hour drive to Reno to see a “hand specialist”. After arriving 3 hours later sometime after midnight, as they were notified, I was …
My mother is in the ICU at Renoun and they’re all amazing people she’s fighting for her life and they have been so good to her wouldn’t ask for better cause there isn’t better they are best at what they do.thank you RENOUN ICU DEPT.
Worst hospital I have ever been too. Good luck if you need medical records!!! It’s damn near impossible to obtain. Everyone is extremely rude and unwilling to assist. I literally talked to nine different people (which means 9 different transfers)
I delivered my baby on the 4th of October I went in to get induced with my first baby and I was scared I have been abused in multiple ways and I had my birth plan set for my wishes and desires to what made me most comfortable but as soon as …
I am unhappy with being charged over 7500 dollars for a CT scan since Imaging is not in network. I went to the billing department in person and the only thing I could do was complain to the governor of Nevadas office according to the Renown …
This by far the worst emergency hospital I’ve been sent to. We arrived at 4pm is 9:23 pm and still in the waiting room. I’m leaving to st Mary’s hospital hopefully I have better luck over there. I fell really bad for the other people that were in the waiting room with me.
Im only rating five stars for the RN Andrea that is working her but off with no breaks to help my father that just got in today and his condition got worse and from him being sick for three weeks and when he came to find out what was wrong …
This Hospital first saved my life and then saved my leg from amputation after a Brown Recluse Spider bite. I owe thanks to Nurses Cody, Jordan and Chico,and Dr. Sullivan.
Depending on the department, processing can be slow. However, the staff is AMAZING here. I scheduled my tests on conflicting days on complete accident. It took 4 departments and a few managers, but they were able to get me in today. I …
This place is purgatory. It took us more than four hours just to get out of the ER and into the back area where we had to wait even longer just to see a doctor for an assessment that only required a few minutes. The level of incompetence …
Some compassionate physicians others need to not pay attention to what they may or may not kmow about a persin whose reputation is made public and answer the question at hand with the kindness, tenerness and love that they would put upon …
Go to st Mary’s if you’re looking to actually be helped because the entire staff other than nurses at renown are rude, aggressive, and useless. Also ask for an itemized bill because they charge you just for existing inside the building.
Tried to make an appointment with my PC Physician in Carson city. First reached message saying they were out to lunch this was 1:30 Pm and then got switched over to a recording indicating the box was full. Call Reno central office for an …
Day Nurse for my Brother who is suffering from a viral infection is a joke. She comes in 1-2 times in a 12 hour shift and when the call button is pushed she ignores for almost an hour. She doesn’t bother checking in in him herself but …
I delivered my son at Renown and all the nurses and doctors were SO nice and helpful! They are very encouraging and take very good care of your baby and you! I will definitely be returning here if we decide to expand our little family!
thank-you to the entire staff of Renown Medical Center. It was a busy night and yet all of you made sure my husband was taken care of. You saved his life , thank-you to everyone you are appreciated.
This is probably THE ABSOLUTE WORST place to come to if you are sick or injured! when I went there with a broken leg: they sent me away with a disk of x-rays and told me to call an orthopedic surgeon on Monday; (forget about the fact that …
This hospital use to be good it is the most awful place to go for help the staff is bad the doctors all lie and send you home when they can’t help you what happen renown how can you send someone home with blood infections and bleeding from some where you don’t know get it together renown
Watch out for the Billing Dept. They offer deals with reduction of your bill, then bait you into compliance, until the switch up. I have no insurance coverage outside of Los Angeles, so I gave that info and they offered me a $700 reduction …
If i could rate lower then 1 i would. Was at the ER with my husband we enter and the nurses were helping a patient very disrespectful to ask us what were in for while helping a patient. Poor lady she was just so ill throwing up they just …
Renown Hospital the last 2 times I was there they did the same test. I’m disapponted with there ER department, the ER Doctor said after all the test and all his education he came up with..I’m coming down off of norco 5s I don’t take enough …
Horrible service (rude register nurses) (take for ever to get you in ), dirty and disorganized, I’ll rather go somewhere else..
While the care and treatment were fabulous, errors by the Renown billing department have turned our experience there into a nightmare. We would now got to St. Mary’s if hospitalization were necessary. Renown continuously had errors in the …
My Dad was Life Flighted from Alturas with 15% function of his heart. The Doctors, Nurses, and specialist at this hospital have been amazing and the best bedside manners I have seen. God bless all of these amazing medical providers. Thank you all.
Worst experience ever..took my mom to emergency. For congestive heart failure. 8 hours and still waiting to get in. She has no control and is literally pissing on the floor. We were sent from their own urgent care in Fernley nv. All they …
I would score less if I could. They really don’t know how to care for diabetics here, and the admitting nurses are rude, and really don’t care. Insulin was administered at the wrong time (2 hours after a meal). They also caused a sore on …
I had my baby here and the nurses were amazing. There are always a select few that are rude but that’s just women for ya… There is always going to be a bad Apple in the bunch no matter where you go. My baby is in the nicu as well and most …
I have been under your treatment for terminal cancer since February. From your primary doctors, pulmonary doctors, radiation, neurology, anesthesia, rehab you have been incompetent from the beginning till now. The only staff I can speak …
Just delivered our baby, super healthy, everything went smooth. I was thoroughly impressed by the service here, everyone from the tour guides, class guides, nurses, and delivery doctor. Overwhelming amount of friendliness mixed with professionalism, so grateful for everyone that made our delivery smooth as a baby’s butt.
Renown ICU: you guys are awesome. My brother Brian is there right now recovering from a severe motorcycle accident and Joe (RN) has been giving me nightly updates which are super informative and reassuring. Joe, thank you so much for …
I waited 6 hours in the ER and they treated my issue like it wasn’t a major issue! The nurses called other patients who arrived after me to go ahead of me. I didn’t feel important and I was feeling really upset about myself too! If I could give a 0 I would!
The wait times are absolutely ridiculous. The service is terrible. With an extremely high blood pressure upon triage the patient is left in the waiting room for more than 4 hours and then the charge nurse wanted us to wait another 37 …
My brother is in ICU. The staff is very friendly and attentive. His previous doctor came to visit and check on him to make sure the compassion hasn’t been lost. Amazing! Taking great care of him.
Waited in ER for 6 hrs for my bf to be seen.
He has an ulcer and has been having sharp pain & vomiting blood for the past 2 days. …
Almost killed me!!! I went into the ER with a chronic flair of an autoimmune disease, I’m on immune suppressants, I had a temp of 102, and an elevated heart rate. There are some details that I will spare you because they are a little tmi …
Prepare to get ripped off at every turn. Plan on getting charged a fee every time your general doctor leaves. 4 years and 3 different doctors. Get charged a fee every time they bounce you to a new one. Even the doctors cant stand this operation.
Hope this makes you think twice before giving birth here.
I had my son Michael at renown hospital on sep.16 and it was horrible I’m …
Treated my wife very poorly, she was not ok with the patient care at all. She said they were all to busy having a birthday party for someone. Go to Saint Marys ive heard they know how to treat terminal peopls.
Renown has a policy that they will not bill insurance for physicals, even if your insurance covers them under wellness/preventative coverage. Instead they charge you a flat fee of $50. So now instead of my insurance covering my children’s …
My son was taken here by ambulance after having a skiing accident and the staff was very helpful, understanding and took very good care of him. He had head trauma and they got him in right away and took great care of him and us! They got …
My mom died at this place and within two hours I was called about her organ donation. I mean my god give me a day to grieve. I wasn’t even the person responsible for her care.
On June 12 I was sent to Renown ER on Mill from an urgent care clinic. I was in SEVERE pain due to kidney stones and a blockage to my bladder.I sat there for almost 4 hours. During that time I saw MANY people who were laughing with the …
Went with broken thumb to urgent care. Renown billed it as routine office visit so I would have to pay cash – not covered by insurance. …
I’ve been waiting for 65 minutes for a blood draw. I would not have stayed if notified sooner it would be a long wait. …
I have no words for the stupidity and unprofessional way they do things in this Hospital. Not all people here are idiots but a lot have no care for their patients. I waited hours for the doctor and then hours for some results it’s …
Worst experience in my life, my wife died in this hospital. The doctors are incompetent, and the nurses leave most of the care to the aids. I stayed by her side for days to assist her, and when we called for help it was when we can. The one …
The most ridiculous experience I have ever been in. The wait isn’t as long as Carson Tahoe but the care and the establishment is disgusting . They don’t triage the patients properly . The doctor/intern didn’t know what the hell he was doing …
EVERYONE was helpful and kind when my son skied into a tree and broke his leg… the Valet who told me how to get to the pediatric ER, the receptionist in the ER who made repeated phone calls to find out and keep me appraised of my son’s …
I brought in my spouse when they were complaining of chest pains radiating down the left arm and left side of face. These are classic symptoms of a heart issue. My spouse has a history of heart problems and recently had a left hemisphere …
I’m writing for my brother who is in the emergency room right now waiting to be seen before he dies. He had back surgery two weeks ago, was sent home then his wound began to drain and was in horrible pain. Went back to the hospital to have …
I went to Renown for waking up in severe unexplained pain, mostly in my neck and throat. I was nauseous and sweating and the pain was unbearable, probably not very attractive. At Renown I was treated very badly, being mocked by staff that …
The ‘”Qualitative Care Team”‘ should be in prison… They are worthless at best… They are probably responsible for a significant number of dead patients… There are some good people working there. But the hospital seems to have it’s own …
The hospital is great and The Inn at Renown very nice and so convenient.
Renown hospital has been compromised or personal information including our debit card numbers. And they don’t feel they need to let the public know. My personal account has already been compromised. My health card was only used one time …
My mother had surgery on Tuesday April 4, 2017 it was a in and out surgery. It did happen that way. She went into surgery at 12:30 pm and they said that the surgery was from 1 to 2 pm. I waited until 2:45 pm and called by the the nurse for …
I was there for 3 days amazing place with great girls and guysn women on the 8th floor all The R n’s and CNA’s wereWere amazing people is specially Patrick He was an amazing guy took very good care all staff were very professional I had …
On 5/12/18 @ 2:30pm I went to the emergency room with a severe burn on my foot. I had second degree burn wounds about the size of your palm. They said that all the rooms were full and I would to have to wait. I dripped on the floor with …
Couldn’t rate this any lower!!! The hospital is “renowned” for being slow and really should receive and overhaul in the staff. My wife was referred here by another doctor over an hour away. Here we are over seven hours later and my wife …
I went here because I have a swollen occipital lymph node for over a week with no other symptoms. My RN friend suggested I get it checked out.. …
I went in cause I’m 24 weeks pregnant and had severe pain went into labor and delivery come to find out had kidney stones the doctors and nurses treated me so nice never have I been treated like that they assured me I’ll be fine and I sure …
HORRIBLE!! I have never been to a RADIOLOGY appointment where I checked in at 8:45am after driving an hour and a half to get here soabout 8 people checked in after me and here I am 10am and everyone has already been seen and gone!! And they …
Son had scheduled operation at 7:30am. Went to recovery at 9:30am it’s 2:08pm and the hospital still has not got him a room !! Same old story Medical staff excellent, hospital administration the worst of any hospital in Reno/Sparks. I have …
If you like being treated like a paycheck, this is the place for you! Complete disregard for patient care/health concerns, HIPAA violations, ROI and PHI go right out the door. I was in the ER SIX times over the last week. Only ONE doctor I …
How the ER takes out an IV after delaying services long than necessary. I wouldn’t use this hospital, they just want money. Tried to get me to sign a document saying I would pay a certain amount without showing me the breakdown of what was being charged before any services where rendered.
Came in to the EMERGENCY ROOM 10 hours ago with an irregular heartbeat and extremely high blood pressure. I am still sitting here. Good thing a heart issue isn’t an emergency.
I went there for my first check up for pregnancy as I had not seen anyone prior because of insurance. I get there and the lady looked like she hated her job. I was a little late and she rescheduled me ( five minutes late). And said she …
I’ve been coming here for years now. I want to say that aside from one hugely important and relatively easy to fix (and apparently easier to ignore) problem, I would give Renown a 5 star rating. But they have a layout system designed by and …
I would give them a zero if I could. Came in 36 weeks pregnant with contractions, I got sent to L&D and they confirmed that I was indeed in preterm labor. I kept vomiting and contractions they brought me water and told me to try and finish the pitcher so they can send me home they can’t do anything for me.
Such incompetent staff at the ER! They do not communicate with each other what so ever and the majority treat the patients with so much disrespect. When I took my husband there for a mental health emergency because he is a danger to himself …
I was hospitalized here because I caught an exceptionally bad case of pneumonia that caused my entire left lung to collapse. I was scared, in massive amounts of pain, and just generally not having a fun couple of weeks. It was a bad …
Maybe I’m just lucky but I don’t think I’ve ever had to search too far for parking. My doctor is in the office tower across the pedestrian bridge that connects to the parking garage. All the handicap parking that I’m aware of is on the …
DO NOT GO HERE. Renown has kept me more than fifty days for a broken arm as an inpatient, insisting that someone stay in the room with me the entire time and neglecting requests from me as the stay lengthens. At one point, they insisted I …
They’re the reason I refuse to go to the hospital even when I’ve broken bones. If I could give 0 I would 💖 I came in because a doctor referred me after I broke my nail all the way to the bed. After waiting like four hours the doctor didn’t …
My sister was there in the Emergency room lastnight the treated horrible
They always trying to put her in a category of wanting pain medication but last night was a serious issue going on and they treated her horrible and then they sent her home
To all the people that got involved in my care at renown hospital. They all are a professional workers. From Doctors, physicians assistant, nurses, speech therapist, occupational therapist, Respiratory therapist, physical therapist, …
I worked at Renown as a nurse for 18 years but had to move out of state due to personal circumstances. I also gave birth to two babies there, and had numerous ER visits. As an insider, world traveler, and a consumer, I want the World to …
I have a very bad history of asthma. I’ve been admitted many times. Today I went in to the ER for asthma problems. They instantly isolated me and kicked my family out. Doctors and nurses were pathetic. No treatments. They just wanted me …
Their pediatric ER was a better experience than most I’ve had for late night ER visits with sick kids. Not a bad wait. Friendly staff. Checkin is really easy after the first time. The nurses and doctors were super nice – even though I opt …
I love this hospital the level of care and quality service I always get here makes it a little easier during each visit when my health has me feeling bad. I have had multiple surgeries, admissions, ER visits here the staff really cares …
My daughter has been admitted to this hospital almost 20 time in her lifetime and have I left many positive comments. We have had excellent nurses and treatment. Sadley today when we came into the ER (after my daughter was discharged less …
Beautiful hospital 🏥 so large and expansive that you will need a map to find your way 😊 …
Trying to pay a bill is a 45 minute ordeal. Can’t pay as a guest online, can’t pay by phone. Their goal is to handle calls quickly and efficiently, but nobody is answering. If this is efficient, what’s their description of slow and inefficient? Your time matters nothing to them. I’ll change this review if we see improvement.
I use to be a runner & bicycle racer. I take my health seriously. I made an appointment for my Annual Wellness Visit in August for an October. Two weeks before the October appointment it was canceled. The reason given was “the doctor …
This is the worst hospital I have ever been to. I had a blood sugar of 701 1 insulin that’s it. I was so dizzy and in so much pain. Oh your fine I’m sure it was because I am homeless. I couldn’t breathe, I have asthma and they did …
My Son was taken to this Hospital yesterday. When I called this morning I was instructed to say the first and last name of the patient, I did and was transferred to an operator wait line for at least 6 min only to be told my Son wasn’t …
In my opinion this hospital is the greatest. The care I have gotten there is exemplary I was treated with respect in every area from check in at ER to waiting for a room they took the best of care. Dr “Thor” I don’t remember his real name …
My husband was in icu for 74 days. Nurses did an awesome job taking care of him. I was at the hospital everyday. He is alive and getting better every day. Life is good. …
I got a chance to work in the clinical lab for few months. It was a disaster. The hospital is the biggest in northern Nevada (close to a 1000 beds) and has a state of the art machines and equipments. However, the hospital is poorly managed …
Not the best treatment from staff since at tule I felt disregarded and not well informed. At some point when I asked two nurses for an interpreter they snickered and giggled at one another as I was clearly in a state of despair. The only …
HORRIBLE PLACE TO WORK FOR! WORST 7 YEARS OF MY LIFE ! I WOULD NOT TAKE MY DYING ANIMAL TO RENOWN ! AND MOST OF THE HOSPITALISTS DO NOT KNOW WHAT THEY ARE DOING! My husband had back surgery in May and had another unnecessary …
Five Star review.
We had two weeks worth of experiencing the outstanding nursing care at Renown. …
In the last 4 weeks, I have been admitted into Renown on 4 different occasions for pneumonia, severe all-over body muscle spams/cramping, blood clots in my legs and bi-lateral pulmonary embollisms. It has been a painful and very scary time …
I flew in from Oregon when told my lifelong friend was in an induced coma from DKA and a serious fungal infection in her sinuses. For the first two days and nights I literally lived in her ICU room, crashing out on a sofa behind dozens of …
I had a prescription for Temazapam. In 2019 Renown never bothered getting my medical records ( at that time ) and yanked me off of it without consulting my physician in Las Vegas. I Truly believe this is what led to my heart attack Feb. …
THIS COMPANY IS A SCAM!!
It has been over a year since I have been receiving letters of FINAL NOTICES for a bill that my insurance is willing to pay, but Renown is not sending them the …
I have had two experiences lately with Renown. The first was for out patient cardiac ablation. It started with the RN on duty prepping me for the procedure and tried 4 times to insert the IV. I would think after a third attempt this nurse …
I reviewed 3 years ago and don’t see it, so I want to make my experience known. My daughter was seen in ER and released with Tylenol, 3 days later she was in ICU with sepsis. ER should have picked it up but whatever. Once she was admitted, …
I went to him having chest pains and extreme difficulty breathing. They got me in fairly quickly and we’re very thorough checking me out and running tests. Are you ended up having to stay at night so they could monitor me more thoroughly. I …
My father died at this bad hospital in November. He had a major stroke and we were advised to let him go, so we did. A nurse called me at about 4 AM and didn’t have an ounce of compassion in her voice, announcing his passing and that we …
Gave birth here 7 years ago, still feel sadness regarding my experience here. The nurses treated me like I was a little sister who irritated them greatly. One anesthesiologist accused me of using hard IV drugs because I have a scar on my …
The worst hospital for icu. They should change the Doctors. Nurses very professional. Doctors they don’t care about people. They care about money.
We were at Renown after my husband fractured his spine and damaged his spinal cord due to a snowboarding incident and is paralyzed below his waist (for now, spinal cord injuries are weird). He got surgery the next day and Dr. Perrin did an …
Came in to urgent care early in the morning explaining I might be going through a miscarriage. Its 2pm and I’ve still yet to been seen and have only received rude comments and treatment from the nurses and check in staff. They’ve …
My wife’s had an emergency referral for optomology care and the receptionist are rude, impatient, unhelpful, and the various departments in this institution have the worst receiving, scheduling, and work ethic I’ve seen in any medical care …
Infusion center. Very nice nurses and cna’s. They are fast and it’s usually clean !!
My 2 year old daughter drank cough syrup while our back’s were turned and we weren’t sure how much, so poison control suggested we take her to the ER to have her blood drawn. We took her to the Renown Children’s ER and were promptly seen …
The staff was rude. Renown Emergency Center is a joke when it comes to quality health care! They care about quantity not quality. It is so sad to see nurses and physicians have no empathy. The room was dirty and not clean. What …
Worst hospital to go to especially if you’re a woman. They will just write you off as dramatic and send you home with the wrong diagnosis. Sometimes for years!!! There’s been multiple times I’ve come here with something wrong and they told …
ER was horrible. I went in with a burst vertebrae. I was walking on my own when I arrived but after the first x-ray was put on spinal precautions due to an unstable fracture. No one said anything and told me I could continue to walk …
I had so many horrible experiences with this hospital and children’s hospital. Who knows why. Perhaps it’s unqualified staff who have their jobs by knowing someone. The nurses were kind some were downright abusive and one doctor was kind …
was lifeflighted here after a short arguement with a dumptrucks bad airbrakes. the trauma team is 2nd to none. the icu care team is aldo 2nd to none. every employee from the dr’s to the cleaning staff are very supportive and helpful with …
The majority of the staff and people there are amazing. My mother was in there twice recently. There were a couple sour apples, yes, but I’m not going to let that reflect the majority. Like the wonderful lady working the ER, who some …
They treated a migraine with tylenol!! I have been here three days and now all of a sudden they just don’t want to help me with my pain. I understand they are busy but it took me an hour to hear you can only have tylenol. I gave three stars …
Really nice, patient and attentive staff. Got stitches on my face that healed so well the nurse who took them out asked me if a plastic surgeon did them. They were not done by a plastic surgeon. They were done in the emergency room while I …
Still an awful place. Charging my ex still a whopping $7000 with insurance after a car accident even though she makes zero money. On top of that charging me $1000 with insurance as well. Awful scam place.
If I could give zero stars i would , a total disgrace of a hospital… was supposed to be admitted , was given a covid test which I was told was positive from that moment on I was treated like a leper … the doctor who came in to exam me …
My Dad had open heart surgery in Dec 2015….the staff was amazing!! I came from out of state to be there before, during, and after his surgery. Everyone was so nice! Even staff around the hosp helped guide me if I was lost, and even …
Alright so I had my baby February 4th and I’m just now getting a moment to myself to write this review! …
My name is Kenneth Scott Loke,room 833 and I came in Thursday evening (6-16-2022 because of a heart attack. They put in 3 stents and the entire crew was amazing.a huge shout out to jeremy, brittany, jenn and the entire staff at Tahoe tower, …
We were there at 3:00 a.m. and still had to wait three and a half hours before my granddaughter was seen.
Worst “heathcare” experience of my life.
Went in for an abcess tooth and waited 7 hours in the ER, when I asked why they weren’t calling my name they said I had been discharged. ??? …
This place is a joke. My wife has covid, she came to the ER due to uncontrollable coughing and breathing complications. She waited in the “high risk” room for over an hour. When I finally got upset enough to go find out what was taking so …
Everybody should stay away from renowned hospital I almost died in the hospital they jabbed a needle in me made me lose so much blood I stopped breathing almost passed away but I didn’t renowned is the worst hospital it needs to go out of business renown needs to be shut down
I was sent to Renown via careflight after a diagnosis of small bowel obstruction in Hawthorne. An NG tube was placed pre-flight while I was heavily medicated for pain and not really thinking clearly. During the flight, I remembered that I …
My mom has been at this hospital 4 times this year. Each time the level of care has worsened. Today I’ve been here 2 hours I’ve requested to speak with her nurse 3 times to get a progress report. Still waiting!!!
Okay so to begin you have to realize that this is a hospital and not a hotel even though they have what they call the Renown Hospital Inn. …
My relative was brought into ICU. When we got there, the doctor updated us with my relative’s condition. The doctor remained in our room to answer all questions. The doctor was with us for at least 30mins if not longer. Then a palliative …
What’s up with the food situation??? Barf!! This place used to have a delicious cafeteria. $7 for a stale burger that’s been sitting under a warmer all day? C’mon dudes.
First off…the nurses & staff of the PICU were terrific when my son was in the hospital overnight in August! I’m giving 1 star specifically for Renown’s billing system. I was on hold for over an hour to discuss the bill for that hospital …
The five stars are for the NICU specifically. They have done a fantastic job of taking care of my baby and keeping me in the loop and reassured in this difficult time. I want to shout-out Nurse Mary and Nurse Sydney!
I had surgery a week ago for my ankle. I did not pick Renown, that’s just where my Dr does surgery. I took away one star from my review because the lady that called me the day before to confirm was AWFUL!!! By far the rudest person I’ve …
The staff was nice the hospital was clean however their food management is highly inadequate. I would advise talking to your surgeon about your dietary care after surgery I have gone 48 hours without eating due to poor Management!!!
Stay away from these tapeworm’$
My wife went to renown emergency room after visiting one of the renown clinic’s for high blood sugar and they wanted 4200 and another 850 for there services! Of course she left not being treated and had a bill for 750 dollars?
Stay away.
Pathetic and inept leadership team and has been such for many years. Some physicians with admitting privileges are average at best but many are well below average. Nevada a troubled location if you need quality healthcare services as recruitment of good providers to Nevada is next to impossible.
Staff and nurses are wonderful! But the hospital itself was uncomfortable and lacking in postnatal amenities compared to other hospitals I’ve given birth in. Cold shower water, tiny bathrooms no bigger than a closet, sporadical meal …
Just gave birth here 2 days ago. My nurses (especially Jenna) were all so amazing and the doctor who delivered my son was just the best. Thank you Dr. Kevin! Truly a peaceful experience with the staff I had
I just delivered my baby boy early this morning and had an excellent experience with my three nurses: Erin, Grace, and Cheyenne. They listened to my concerns and took great care of me! Grace was our laboring nurse and although I was grouchy …
If I was dying and this hospital was the closest one nearby I would still go elsewhere. The staff were horrible and inhumane, in hopes of help at a place where you’re supposed to, they made me worse by how incredibly rude they were. I’m …
For myself and my family they have always been wonderful. Thank you to all of the Doctors and Nurses that make the children/teens that have Cancer smile. We love you!!
Where do I begin? We delivered our daughter at this hospital a few days ago and the staff and nurses have been a cut above. They were attentive, resourceful and gracious. I had heard good things about this place before and it lived up to …
I am very happy we went to Renown to give birth to my baby girl. From day 1 to the end the staff has been amazing with us. Nurse, Doctors, food staff, cleaning staff, everyone has been very amazing and I am grateful. They make sure you are …
Very nice hospital & staff. The nurses in the ICU have been amazing & helpful & friendly. We live in California about 3 hours away & my son was in terrible car accident while in Nevada. We have been staying in The Inn at Renown hotel. Very …
Renown sent me to collections without any notice despite the fact that I was paying every month. Last payment I paid $1000. Which was nearly half of what I had left on my account. Called their billing department only to be put on hold for …
They amputate and the case workers refuse to do their job. Rude. They then put patients in a wheelchair in the middle of winter. Light weight jacket and jeans. Leave them out front waiting for a cab to go to homeless shelter because the …
I have been trying to pay my bill, I have been given account number, and address where to mail my bill. Now they keep sending them back, now nobody knows what I am talking about. I have been given a second address now. And now the billing …
I was just sitting here thinking about when I lived in reno almost 6 years ago, and Renown was where I gave birth to my twin girls. They came about six weeks early and had to be in the nicu for about a month. Let me just say I will never …
Had I delivered my baby with my doctor (Dr. Najima) I feel like I would have had a WAY better experience because she’s incredible. She had the best bedside manner of any OB I’ve seen and truly made me feel so comfortable at every …
I couldn’t be more happier with the service we received from Ginger Kuhnmuench at the Children Hospital at Renown Medical center. She was on top of everything, she is very sweet and caring. Very positive energy.
Been here in the ER now for over 4 hours and still waiting to see a Dr. My sister has crohns and is fearful of a perforated intestine, again. Has severe pain and is vomiting. The vomiting is so bad she peed while sitting in the …
I was in the hospital for a month when my water broke early at 33 weeks and had my baby 3 weeks later from anit partum to post and nicu for my baby, I received the best care from all the nurses in each different area they were all so …
My 85 year old Mom has been in the Emergency Room for 2 days now, because they say they have no rooms. The Energency room is noisy she is served cold food. She just got her lunch at 2:45 pm. They say if you are in ER then you don’t really get food at a set time. How can they treat their patients like this. Shame on you Renown!
Went in July 5th with a radial head fracture. Place looked professional, but the staff was the opposite. They were very rude and treated me like a child. I was pretty dissatisfied, the doctor saw me for max 30 seconds. He basically told me …
I gave birth two years ago here and hated my experience, to this day! If she ever told me her name I would’ve reported her. I was a first time mom and I didn’t know what to expect. I was in a lot of pain and the lady kept yelling at me. She …
Delivered my daughter here. First off nurse Hilary was amazing! I told her how my last birth went and she made sure to always explain everything they did while I was there. She even came back to check on me after I had my baby even though I …
“Our mission is to make a genuine difference in the HEALTH and WELL-BEING of the people and communities we serve.” …
I am going to California for my health care needs I have respect for the nurse s and up coming young Hispanic female and male students but don’t insult my intelligence because i had to self education myself without anyone helping me I am 69 year old Hispanic female.
On the ball..life savers everywhere. Decent grub.. don’t forget to order almost anything you want to eat in general population. ICU staff is amazing!
I would like to give a major shoutout to nurse Kelly in the Sierra Tower ICU! Today she went above and beyond in providing assistance and reassurance to me and my family during an extremely challenging time. I was a RN for 46 years (retired now) and was totally impressed!!!
I’ve worked here at Renown for 5 years. Prior to this weekend I’ve always been behind the scenes and like any other job it can become repetitive and mundane and you forget what you do has an impact. However, this weekend I had the …
Worked a 3 month contract with a 3 month renewal signed as a travel blood bank technologist. I reported a coworker for unprofessional behavior and conduct to the supervisor. Two days later, management canceled my original contract and extension.
When I first lived in Reno, they have a 15 minute guarantee in the ER. Now it is on par with most ERs about an hour or so which is still not too bad. I spend a week once in their ICU for something I would rather not talk about, but they took really good care of me during that bad time.
My dad was in ICU, I wasn’t able to see him but by the grace of GOD, I had a chance to be with my dad. I didn’t want to leave his sight but was told I had to go. I stood in waiting room to be close to my dad. A male nurse was nice to pay …
Recently spent time in the Children’s ER with my daughter, for mental health reasons….the place is filthy, to say the least…going into a room…doesn’t even smell clean! I know the floors do not get mopped/cleaned in the rooms between …
I was at Renown in July of 2016 and the staff — every one — was absolutely the best. From a very compassionate nurse named David, to the Physical Therapist, Leroy Wilson, to the very fine nurses. They treated me with complete …
A severe lack of compassionate leadership (especially at the mid-level administration) is poisoning staff to forsake higher quality care thinking. …
I went in for a regular checkup to establish care, and they billed me for treatment of a condition I mentioned having (i.e., in intake) but did not actually receive treatment for during the appointment. It took upwards of six weeks to have …
Everyone there was so friendly and amazing! I felt like I was in great hands through out my surgery process. They even called the next day to check on me, which is something normally the doctors office would do not the hospital.
My son broke his back in an skiing accident in Mammoth lakes and was air lifted to Renown hosiptal in Reno. He underwent surgery on his spine. He could have died or become paralyzed. The nurses, doctors and all other staff saved him. …
Had surgery early July, was forced to buy medication that insurance didn’t cover before they could discharge me. Was told by my nurse on morning of discharge that she couldn’t discharge me unless I paid their pharmacy $90.00 for a med. While I was less than coherent she told my wife to pay .
Mom was admitted Thursday night and discharged Sunday. Her nurses and assistant nurses were okay, but I had to ask for everything. Every time I went to the front desk, I felt like I was intruding asking someone to find assistant nurse to …
Just venting. My 8 year old has been in pain everyday for a year. 5 Dr’s later we got some stuff scheduled. The Dr office and surgeon require a 5 day quarantine ahead of time to be safe. CDC says if was in contact with someone to also …
I was taken care of phenomenally in ICU but I guess when you get into a regular room the nurses have their own rude unprofessional way of doing things!
I recently took my wife to the emergency room for chest pain. When checking in at the emergency room, the receptionist at the front desk was unbelievably, ridiculously rude to my wife who was clearly in distress and suffering. There’s also …
I was in and out of Renown at Mill for weeks. First a heart attack, then a bleeding ulcer! Prior to these I had anemia. Hernia issues etc. I was in and out for several months! Now, in recovery, I can say the nurses and cardio’s etc were …
I did a 10 day stint here recently and I cannot imagine a more professional and courteous bunch of people on this planet. Each and every one of the people I encountered here made me feel like family.
In June I spent three weeks in ICU after a ruptured bowel went septic. No matter what happened or was going on the ICU staff was there to care for me and encourage me. …
They almost killed my 1year old daughter recently by turning her oxygen off while she was sleeping but still left the plastic piece in her nose clugging her nose we would watch her oxygen drop and we couldn’t figure out why untill she pulled the thing out herself and I watched her oxygen literally go from 90 to 97
Was at my Mom’s in Fernley Nv. and almost blacked out for some unknown reason. My son called 911 and the ambulance brought me into Renown Hosp. in Reno where I was admitted. ( It took until 11am the fillowing day before a room was …
A lot of our Medical Establishments have suffered from losing valuable front line staff, due to the mandate of vaccines which we have not been able to prove safety through clinical trials on humans. …
Labor, delivery and post partum.
Labor and delivery staff were all PHENOMINAL. Dr.carr delivered our baby. I had onset of an anxiety attack and she immediately pulled me from it. The team were …
Checked in on a Monday to ICU, after a week they move me to ‘another room’ with a roommate, and the air conditioner doesn’t work! Conveniently the curtain rod seperating rooms is broken too. Not a hospital to recover! Do not recommend if you need sleep, or temperature below 80 degrees.
We arrived and were greated by some very sweet people. They got is back quickly for labs and ekg. Than sent us back to the waiting room for 3 1/2 hours. Once we were finally brought to a treatment room we got amazing care. Our nurse Ryann …
I am afraid of medical stuff and doctors, but every single staff member at Renown Hospital made me feel safe, comfortable, and understood. It was truly amazing. Also, the facilities are clean and modern, with nice things like a person playing piano in the lobby. Makes Las Vegas hospitals look like prison lol!
My daughter was seen in the emergency department for minor trauma. Months later, we received a bill that was clearly overcharging. I requested that their billing department and my insurance review the bill. They agreed that it was not …
I came in an ambulance the first time and after 2 hours, the renown ER doctor sent me home just as sick as when I came in. My chief complaints were Vomiting and severe stomach pain for the past 5 days. …
So I’m in RRMC right now! I’m immune compromised and I’ve tested positive for Covid. With that being said I’ve been begging for 4 hours for warm blankets, and something for the pain and nausea I’ve had since arriving. Even with this doctor …
Nurses and Doctor Caroline Vasendin are all very hostile. They don’t have the best interest of their patients in mind nor do they actually care to listen. Been in and out of hospitals for various illnesses and surgeries however this was by …
It’s always nice and clean. The weight isn’t as long as I’m used to at other hospitals. The nurses are amazing, and the doctors are wonderful. I feel very taken care of when I have to go there.
This is for my sister.Very short staffed. Was due to have cardiac testing was admitted for possible heart attack. I’m stable but have been waiting over 12 hours to have testing done to figure out why my enzymes are so high. Haven’t ate in …
I am infuriated at the lack of care my husband received at this ER. He has been feeling sick for the past couple of days, and then woke up this morning vomiting, dizzy, unable to walk more than a couple of feet, and with painful boils that …
I want to thank Renown for the excellent cared I received from Neurology. The Doctors were super (saved my life). The Nurses were amazing, very caring an
did a wonderful job. This was the second experience I’ve had with Renown, these guys know their stuff!!!
We took my son in because he was in full psychosis and they kept passing him around and said they had more important person for the room they had. Who tells a mental patient, they aren’t important enough. Then he finally got seen and they …
WARNING: ILLEGAL BILLING PRACTICES
I had multiple services here in February 2021 to hopefully diagnose my stomach …
They are slow . If you visit a patient they are happy because you end up caring for your loved one. Don’t follow protocols assisting a fresh out of the ICU unit to the bathroom, leaving a wobbly patient to walk alone and leaving while …
This places used to be the BEST in the area. Unfortunately I cannot say that now. Starting with the cleanliness of the rooms from the ER as well as the pediatrics. The room was extremely dirty like no one clean ever this rooms. (Overflow …
Went into the ER with tightness in my chest and at first everything looked like it was going to go good. They checked me in and did an EKG and some blood work then sent me back to the waiting room. I sat there for a couple hours and was …
Renown Regional has everything from its own public pharmacy to a Starbucks for visitors & staff. I’ve heard there is also an on-site hotel for those visiting patients & wishing to stay close by. …