Horrible customer service. Been trying to get something accomplished for two weeks now all I get is sent to a tax hotline that has nothing to do with what I’m trying to handle. I think it’s very lazy and rude what there doing horrible. Don’t go with them!
Just opened an account and now wondering if I made a big mistake. Waited 5 minutes in drive through and was the only one there. No one ever acknowledged me so I rang the call button and waited another 3 minutes without anyone acknowledging …
Their employees are poorly trained and do not know the policies of the bank. Then when you try to complete the transaction you can’t and are simply told “oops” Nothing just mess with your monthly payments. DO NOT USE THEM
Are we being punked? Calling the banks 800#? PnhhHahahahahaaaaa! Like trying to see the wizard! The absolute worst customer service experience with a bank… Maybe even a seedy cell phone company. Perpetual Robotic Matrix. Their live …
I want to give the overall bank a 5 star. I ended up making a boo-boo and overdrafted, and I saw that the OD fee was… 6 DOLLARS, per day! Mind you, I used to bank with Chase, where these fee’s we $34 per charge, per day – which would …
Don’t open until 9 and close at 4. How convenient! But hey they stay open “late” until 5 on Friday AND they are open for an entire 3 HOURS on Saturday. The hours are awesome, sure, but what I really love is all the fees! Mobile deposit fee? …
Understanding that my stimulus was returned to the IRS, because the bank account temporary due to taxes? But why can’t this company work tirelessly with the IRS like TURBOTAX and other Tax Companies? THEY HAVE REOPENED TEMPORARY ACCOUNTS …
I’ve called every number listed to try to reach customer service in Louisville KY regards to my 1st & 2nd stimulus and no one is answering the phones. Extremely poor customer service. I hope this bank closes for good
I paid off a negative balance and it still took out the over draft fee and DAILY fee. My card has been over drafted 4 times this month with notice and I’m quite sick of it. Nothing but a scam
The idea of banking with people from within my community appealed to me. I thought that doing business banking with a locally-owned and operated bank would prove to be beneficial for me and my small business; that it would be easier and …
Republic Bank is not for minorities or millennials. They have very old fashioned rules and regulations that are tailored to support their 55 and up Caucasian clients.
Received a Cashier’s check from (I hope) Republic Bank. Called their customer service line to get them to tell me if the check was valid or not. Given the prevalence of scams related to cashier’s checks you would think that a bank would …
Great bank
Good tellers.
excellent
Slow service as usual.
Best bank i have been with in years!!
Very Bad Experience with this Bank! also on hold for 30 minutes ! Please Beware !
I love everything about Republican a bank the app and customer service they’re all great
not too many work some time takes almost 1 hour in line because only two person work and one of them always busy for drive through
Every since I been with the bank the working been nice to me I am happy that pick your bank thank you for been good to me
I SAT FOR 20 PLUS MINUTE AND NO ONE WAS IN LINE AT THE END OF THE DAY WILL NEVER BANK THERE AGAIN,I CLOSED MY BUSINESS ACCOUNT
I called about my refund check and I did not get a call back or anything. Plus I’m still waiting on my refund check. I can I get my money.
Horrible customer service. Been trying to get something accomplished for two weeks now all I get is sent to a tax hotline that has nothing to do with what I’m trying to handle. I think it’s very lazy and rude what there doing horrible. Don’t go with them!
Just opened an account and now wondering if I made a big mistake. Waited 5 minutes in drive through and was the only one there. No one ever acknowledged me so I rang the call button and waited another 3 minutes without anyone acknowledging …
Their employees are poorly trained and do not know the policies of the bank. Then when you try to complete the transaction you can’t and are simply told “oops” Nothing just mess with your monthly payments. DO NOT USE THEM
Are we being punked? Calling the banks 800#? PnhhHahahahahaaaaa! Like trying to see the wizard! The absolute worst customer service experience with a bank… Maybe even a seedy cell phone company. Perpetual Robotic Matrix. Their live …
I want to give the overall bank a 5 star. I ended up making a boo-boo and overdrafted, and I saw that the OD fee was… 6 DOLLARS, per day! Mind you, I used to bank with Chase, where these fee’s we $34 per charge, per day – which would …
Don’t open until 9 and close at 4. How convenient! But hey they stay open “late” until 5 on Friday AND they are open for an entire 3 HOURS on Saturday. The hours are awesome, sure, but what I really love is all the fees! Mobile deposit fee? …
Understanding that my stimulus was returned to the IRS, because the bank account temporary due to taxes? But why can’t this company work tirelessly with the IRS like TURBOTAX and other Tax Companies? THEY HAVE REOPENED TEMPORARY ACCOUNTS …
best banking experience I have ever had
I’ve called every number listed to try to reach customer service in Louisville KY regards to my 1st & 2nd stimulus and no one is answering the phones. Extremely poor customer service. I hope this bank closes for good
I paid off a negative balance and it still took out the over draft fee and DAILY fee. My card has been over drafted 4 times this month with notice and I’m quite sick of it. Nothing but a scam
The idea of banking with people from within my community appealed to me. I thought that doing business banking with a locally-owned and operated bank would prove to be beneficial for me and my small business; that it would be easier and …
I called to find out if there was a drive up ATM. They said there was, but there isn’t. You have to enter the lobby.
I’ve been banking with them for almost 20 years! Very few issues over the years always have been resolved fairly. Thanks Republic Bank.
Republic Bank is not for minorities or millennials. They have very old fashioned rules and regulations that are tailored to support their 55 and up Caucasian clients.
Received a Cashier’s check from (I hope) Republic Bank. Called their customer service line to get them to tell me if the check was valid or not. Given the prevalence of scams related to cashier’s checks you would think that a bank would …