This is the most braindead company I have ever seen. I really do hope that at somepoint soon this company goes bankrupt since they don’t deserve to even exist.
Never show up, this is the 5th time we’ve tried to get y’all to. I’m really surprised y’all haven’t went out of business because y’all don’t know what y’all are doing. And if y’all don’t show up tomorrow I’ll give y’all a personal call about this.
I have been with the company for only about 2 weeks. I have no internet service. I have restarted the router and modem…..still doesn’t work. I tried calling and can’t get an answer. Not happy at all.
I hate it so much every night at 8:00 my internet stops working we pay for the best one and we get absolutely nothing for it I can’t do anything I have reset it and nothing works there is no point in paying if y’all are no sure it works
I call them every week at least 2times cause my internet doesn’t work…..they always tell me tower down and there goes a whole day without internet and no they don’t give me a credit….I am looking for another internet as we speak….Stay away from them Worst internet to have
Always friendly and always fix the problem if there is one I have had them twice two different houses two different years amd only had problems 4 times
My parents play for 50mbs and we hardly ever get 10 if u play video games or anything like that get something else resound sucks u never get the speed u pay for
Been with resound almost a year after moving to a small town in the panhandle. Not one problem so far and very consistent speeds and always what I’m paying for.
At first the internet was great. But for the past three weeks or so the internet has been horrible and when I speak to anyone about it they end up having to send the issue off to a higher up tech. It works some what now but nowhere near what it’s supposed to be.
Resound internet is great(if you don’t want to online game). For watching Netflix, it’s the way to go. If you need internet for any other reason, STAY AWAY FROM RESOUND! Trying to use an XBOX or PS4 is next to impossible. Resound locks you …
Their billing department is 100 % awesome and will work with you, their tech support is awesome would recommended to everyone! No data caps gaming is easy on this network!
Hellow I’m not a customer but My freinds are and they have not had a singal problem so far.
PS those of you who leave a bad commit are mostly idiots because you are not …
Very bad internet. I’ve had them a month and have had nothing but issues. I pay for 100mb/s I’ve never gotten over 20. It’s gone out for days at a time numerous times. Don’t waste your money on them. Not until they fix their issues.
Resound used to uphold the promises of being a good internet company but lately they have been working on towers every other day to give what they call is a optimal experience which may be true but it doesnt really matter if we only get to …
Terrible, unreliable service. Constantly buffers when trying to stream TV services. We are paying for 75 MBS but only getting 1 or 2 at best. No wonder they make you sign a contract.
Have had this service for not even 2 months and it keeps going out. There quick fix is unplug the router and wait for about 30 secs and then plug it back in. Not sending anyone out to check it out. Not happy at all.
Resound has been very responsive with any problems I have had. I was even contacted by Bryan the owner to make sure all my problems were taken care of and everything was running properly. No complaints at all!
this has been my internet on a 100$ bill for 3 months and cant seem to get anyone out here worst switch ive ever done once contract is up id rather use hotspot over these people
Fast and friendly service and the internet speed is fantastic. No issues so far, and I’m confident that if I ever have any problems, they’ll get on it!
My internet goes down so many times and nothing ever gets done. The internet is great when i does work but getting the issues fixed is another thing. It sucks because they are the only one that provides service where i live.
Absolutely love the service this company provides. Staff is very friendly and helpful! Would highly recommend for anyone wanting an affordable/high-speed internet provider!
I called to get some information and by Tuesday I had service. The technician was earlier than expected and finished quickly. I’m very pleased with the service that I have received so far from this company.
I wouldn’t even give this Network 1 star. This is HORRENDOUS, Right now I’m not even getting 1 MBPS I hope this Network goes bankrupt, loses everything and I hope one day someone will Sue them for fraud. They’re stealing our money just by …
We just absolutely love the great reception we get with Resound. We haven’t had any trouble at all with our internet service. We would absolutely recommend Resound to our family and friends.
Called for service and was installed that afternoon. Had too many problems with other service provider that I had for ten years. Resound was very responsive and professional. Very satisfied with them.
Excellent customer service. Resound responded very quickly during and after my new installation. Even followed up to see if everything is working properly. Thank you Resound. Martha
The ladies that helped me over the phone were very sweet and helpful. The guys that came over to hook up services were quick, professional and courteous. Really great experience with Resound!
Worset internet ever!!!! Since day one we’ve had trouble. We pay for the highest which we’re supposed to be getting 50 we barely hit 30 on a good day. Which is once a week and the rest of the week our internet is out or below 25. We can’t …
They couldn’t help because there system works off of line of sight. Which means if the system on your house doesn’t have a clear path to there equipment it won’t work in your home. Mine was some branches of some trees a block or two away the block the path.
Great service, great speeds, if you do have issues they are happy to help. I run a local repair shop and i recommend their service to many of my customers. This is a great option if you are outside of Pampa, inside of Pampa and not happy …
If you only want problems, extremely high ping that never goes down, and a network service that is more unreliable than a potato with an Ethernet port.. resound is the place for you. I Recommend it to anyone that is trying to watch a …
Very fast installation. Like the next day. Also the speeds are exactly what I paid for. If you call them you get a very friendly person from the United States. I would highly recommend resound.
If I could give Zero stars I would! I call approximately twice a month because my WiFi always goes out! I pay almost $80 a month for WiFi that doesn’t work half the time. I unplug it all the time and right now I was told I’m pretty much …
It was fine for a while. Awful now. If you’re a video game streamer find something else because you do not get the speed you pay for and Internet is always down. I’m calling everyday just to get the same “fix” that doesn’t fix it. Currently looking for a more reliable company
My household has several online college students in it, for several years now. Our virtual campuses contain a lot of data and demand alot of speed and dependability. In the Pampa area, Resound is the only provider capable of meeting our …
This company has the nerve to charge so much for internet service and its not reliable at all. It goes out multiple times a week and one of the employees said their having trouble keeping up with their growth so thats why they do so many …
I want to share my experience with Resound with respect to the men and women from our community who work there. It’s important to
support local business, however, Resound needs improvement in several key areas. …
Does not support military or 1st responders. Had to move unexpectedly for my husband’s 1st responder Healthcare job and they refused to waive fee. Their service was terrible the whole time we had them anyway and the internet never worked right. USE SOMEONE ELSE!!
Worst ISP in the area. Paying over $100/mo. for 100MB service that’s so slow you can’t even use it. Their highest plan is slower and more expensive than Sparklight’s lowest. Don’t get 20MB when it does decide to somewhat work. Not sure why …
Don’t sell your home and expect to transfer your service!! They will cut your service off at the request of the buyer and charge you for any unfulfilled contract. Of course now I’ll find another provider.
Worst customer service. Cant ever get a hold of anyone when you need to. Quality is horrid. My signal drops literally every 5 minutes and is so slow. Not even a quarter of the speed I pay for and they don’t seem to care enough. Try to call …
Service is great, very fast internet,customer service is very polite and professional I would recommend them 100%. I am currently having issues with the service itself but it’s nothing major they are working with me trying to resolve it
I have had Resound for a little over a year and I love it. Had my internet go down last night. Called them this morning and they talked me thru on what to do and asked me questions on what I did. Couldn’t get it fixed on phone so they sent …
Internet is always up and down. We hadn’t had issues before when it was sr internet but lately we’ve had lots of issues. Everytime I call in I have to wait 45 mins to an hour on hold being the 6th caller in line every single time. Their …
We switched from windstream to resound a week ago here simply because we saw faster speeds online and it’s been absolutely terrible we decided to try the 50 mbps and since the day of installation we haven’t gone over 20 mbps and at times …
The installer answered any questions I had. Worked with me to find best spot for continued growth in our home network. Actually received a call the next day to make sure my needs were met. Great company to do business with. Great customer service.
Since they changed towers from the radio tower here in Pampa, our internet had been in and out non-stop. I have called 3 times and had to wait on hold for ‘technical support’ longer than I cared to wait, so I chose the option of “leaving a …
I’ve had resound for a year!!! It’s been by far the best Internet we have used.
We use about 12 devices including an Xbox one for online gaming.
Haven’t had any issues! Very reliable!! …
Absolutely the WORST company I’ve ever dealt with. No call backs. Service would cut out for hours at a time when I lived A MILE away from tower. I moved to what they said was still in the service area technician comes out can’t provide me …
They bought out my original internet provider 2 months ago and it’s been the worst. They havent done anything with it but make it completely difficult to even have internet. And we cant exactly just up and find a different provider when we …
After having no options for the last 10 years these guys popped up and promised some cool stuff. I signed up for 100mb service and was told I’d be getting 70 because of my location…..no big deal I was only getting roughly 20 before. …
Installation was quick and professional. The tech had answers for my questions and installed where and how I wanted it. Also the service is the best in Kermit so far.
Awful slow service. Very rude unprofessional. Even if you dont authorize them to save your payment method they do anyways and will continue to charge your debit card even when you cancel service!! Then continue to argue telling you They can …
By far the best hi speed internet provider in Monahans. Can handle two online gamers and 5 streaming tvs plus all 6 phones without any problems 24/7. And have never been down for more than a coue hours. Highly recommend
So thier equipment started smoking today and was nearly on fire. Luckily I was attentive and saw it smoking. I called and called and called and no one would answer thier support line. I left a number to call me back no one did. I called …
God awful terrible. $80/mnth for a service that can’t keep a constant download speed. I typically call techinical services 8-10 times per month due to download speeds of 1mbps. No true weekend service. For instance, this morning service …
Bad experience, do not use your debit card because they will take your payment without permission. They are very unprofessional. I had called them to make payment arrangements and they took 3 weeks to get back to me, the following week they …
Resound Networks have provided internet to our home for the last two years. We are located in Lynn County and their new antenna in New Home has enhanced our experience significantly. For various reasons there have been several issues and …
This is the best internet service I’ve ever had growing up in the Texas Panhandle; Wheeler, TX to be specific. I cannot thank these guys enough for their politeness and their excellent service. We had some issues at the start because the …
Been a customer for about a week. So far so good. I live out in the country with limited provides and with Resound, I am able to watch all my shows and movies. Thanks Resound. Everyone has be so helpful and nice.
After reading reviews for resound I was iffy but after speaking with neighbors we were decided to try them out. They were able to get a technician out here pretty quickly to set up and customer service has worked really well with us. We live out in the country and the connection and speed of the internet work great.
Absolutely a rip off. I have been paying 90 a month for about 2 years. Never had speeds above 12meg! The so called engineers couldn’t even tell that they were looking at someone else’s equipment while trying to resolve my issues! They …
You pay over $100 for speeds you’re not getting. Sometimes not even close. May run good here and there but their consistency sucks. 2 star rating until proven otherwise.
I have been with this company at my business for going on 2 years. when we were at our old location, we had no issues and it worked great. However, the person that signed us up it’s no longer with this company. So nothing is going as he …
I have had internet through Echo wireless when they started. They were bought out by Resound. It has been absolutely TERRIBLE since they took over. The techs. Generally try hard, but are restrained by some kind of “tier” management who …
After years of use both (residental and business) with resound, due to lack of options, many connection issues and little to no notice on outages. We decided to switch to starlink. Is the $400 equipment worth it, YES! Over 300 mbs and no …
Excellent service with the friendliest of people. Tech support was exceptionally helpful, especially Job who handled the issues I had been seeing with great professionalism. …
Spent 4 weeks trying to get this. Didn’t show up at appointment time only to notify us an hour later their guy was sick. Gave specific instructions on finding the place but they were not relayed to next installer 2-3 weeks later. They …
For me, the customer service is five stars. However, I wouldn’t know how great it is, if I didn’t have to call so much, and that’s why I give it a 4 star overall rating. With that said, I truly believe they are doing everything they can …
This Internet is horrible. I’m paying almost $100/month and not getting the speeds I was told I could get. I walk 20 feet from my router and my internet on my phone lags. I have had to call in for customer service about 25 times now. When I …
working well
Terrible internet
Dependable service
Great company
Amazing nice people
Couldn’t get customer service
Great customer service!
None of ur business paul
Paid my bill
Great services and very knowledgeable
Great customer service.
Internet goes out can not contact anyone.
Very quick and professional service!
Great Staff Excellent Service
Horrible(dont use these guys they will make life a living hell)
It a good place to get online for your home
Great jobs by Armando and his Partner!!!
Easy to find and navigate, all the information you might need is available there for you to check
Great Internet with fast speeds!!! Great customer support!!!
Great service and excellent customer service! Best service you will find!!
Fantastic service, fast, reliable, and everything we needed.
Worst customer service I’ve ever dealt with. Not worth your time or money
amazing experience, quick and professional. couldnt ask for a better company.
Great service! Great price! No cap on data!
Our experience has been great!!! Very fast internet!!!
Internet is very unstable. And if you steam in hd just forget it. Waisted two year plan.
There WiFi is constantly going down. When ever it does go down it’s not there top priority to fix the problem.
arrived when scheduled. installers were pleasant and helpful. Good service.
Amazing customer service!! They provide fast and reliable internet.
My internet is up and down. Pretty frustrating. I hope to have them out AGAIN to see why my internet is unpredictable.
After speaking with Brian the owner, I have to change my review he addres my issues and made it right two thumbs up. Thanks Brian
This is the most braindead company I have ever seen. I really do hope that at somepoint soon this company goes bankrupt since they don’t deserve to even exist.
Best internet service in the 806! Excellent customer service! Fast reliable internet I game a lot and it works great
Fantastic service, great people and lightning fast internet! We stream a lot….Xbox’s, AppleTVs, and Netflix, etc. Thanks!
Very few problems with my Internet. They usually work with me if I need a few extra days to make my payment.
Never show up, this is the 5th time we’ve tried to get y’all to. I’m really surprised y’all haven’t went out of business because y’all don’t know what y’all are doing. And if y’all don’t show up tomorrow I’ll give y’all a personal call about this.
I have been with the company for only about 2 weeks. I have no internet service. I have restarted the router and modem…..still doesn’t work. I tried calling and can’t get an answer. Not happy at all.
I hate it so much every night at 8:00 my internet stops working we pay for the best one and we get absolutely nothing for it I can’t do anything I have reset it and nothing works there is no point in paying if y’all are no sure it works
I call them every week at least 2times cause my internet doesn’t work…..they always tell me tower down and there goes a whole day without internet and no they don’t give me a credit….I am looking for another internet as we speak….Stay away from them Worst internet to have
The service tech arrived quickly. He diagnosed the problem and repaired it in a short amount of time. He was courteous and professional.
Always friendly and always fix the problem if there is one I have had them twice two different houses two different years amd only had problems 4 times
Wonderful, professional and nice people. Easy to get service installation set up and connected. Great all the way around!!
The technician was helpful, friendly, and courteous. Resound sent him out in a timely manner. Resound is a great network!
I’ve only been using the service for about a week, but so far I haven’t had any problems or signal drops. Will update if anything changes.
My parents play for 50mbs and we hardly ever get 10 if u play video games or anything like that get something else resound sucks u never get the speed u pay for
Internet goes out all the time over any type of abnormal weather including the wind. Never had service this bad before.
Service tech showed 30 minute earlier than appointment time, was very professional with the installation. I’d Recommend Resound to anyone.
Very friendly and the service is excellent! My only regret is that we didn’t switch to Resound sooner! Would highly recommend their internet service❤️
Horrible connection. Don’t expect to use it for gaming, it won’t cut it.
Been with resound almost a year after moving to a small town in the panhandle. Not one problem so far and very consistent speeds and always what I’m paying for.
At first the internet was great. But for the past three weeks or so the internet has been horrible and when I speak to anyone about it they end up having to send the issue off to a higher up tech. It works some what now but nowhere near what it’s supposed to be.
Had issues several times with latency, but they are very good. Once the issue was made know it was fixed immediately. Great customer service
Technician was very friendly and courteous did a really good job resolving my internet issues. Very good experience.
Resound internet is great(if you don’t want to online game). For watching Netflix, it’s the way to go. If you need internet for any other reason, STAY AWAY FROM RESOUND! Trying to use an XBOX or PS4 is next to impossible. Resound locks you …
Their billing department is 100 % awesome and will work with you, their tech support is awesome would recommended to everyone! No data caps gaming is easy on this network!
Hands down the best internet service out there. Very fast and no issues. Easy to work with to get everything set up too. Highly recommended!
Hellow I’m not a customer but My freinds are and they have not had a singal problem so far.
PS those of you who leave a bad commit are mostly idiots because you are not …
Very bad internet. I’ve had them a month and have had nothing but issues. I pay for 100mb/s I’ve never gotten over 20. It’s gone out for days at a time numerous times. Don’t waste your money on them. Not until they fix their issues.
Resound used to uphold the promises of being a good internet company but lately they have been working on towers every other day to give what they call is a optimal experience which may be true but it doesnt really matter if we only get to …
Terrible, unreliable service. Constantly buffers when trying to stream TV services. We are paying for 75 MBS but only getting 1 or 2 at best. No wonder they make you sign a contract.
Have had this service for not even 2 months and it keeps going out. There quick fix is unplug the router and wait for about 30 secs and then plug it back in. Not sending anyone out to check it out. Not happy at all.
Resound has been very responsive with any problems I have had. I was even contacted by Bryan the owner to make sure all my problems were taken care of and everything was running properly. No complaints at all!
this has been my internet on a 100$ bill for 3 months and cant seem to get anyone out here worst switch ive ever done once contract is up id rather use hotspot over these people
Fast and friendly service and the internet speed is fantastic. No issues so far, and I’m confident that if I ever have any problems, they’ll get on it!
My internet goes down so many times and nothing ever gets done. The internet is great when i does work but getting the issues fixed is another thing. It sucks because they are the only one that provides service where i live.
Absolutely love the service this company provides. Staff is very friendly and helpful! Would highly recommend for anyone wanting an affordable/high-speed internet provider!
I called to get some information and by Tuesday I had service. The technician was earlier than expected and finished quickly. I’m very pleased with the service that I have received so far from this company.
I wouldn’t even give this Network 1 star. This is HORRENDOUS, Right now I’m not even getting 1 MBPS I hope this Network goes bankrupt, loses everything and I hope one day someone will Sue them for fraud. They’re stealing our money just by …
We just absolutely love the great reception we get with Resound. We haven’t had any trouble at all with our internet service. We would absolutely recommend Resound to our family and friends.
Called for service and was installed that afternoon. Had too many problems with other service provider that I had for ten years. Resound was very responsive and professional. Very satisfied with them.
Excellent customer service. Resound responded very quickly during and after my new installation. Even followed up to see if everything is working properly. Thank you Resound. Martha
The ladies that helped me over the phone were very sweet and helpful. The guys that came over to hook up services were quick, professional and courteous. Really great experience with Resound!
Worset internet ever!!!! Since day one we’ve had trouble. We pay for the highest which we’re supposed to be getting 50 we barely hit 30 on a good day. Which is once a week and the rest of the week our internet is out or below 25. We can’t …
They couldn’t help because there system works off of line of sight. Which means if the system on your house doesn’t have a clear path to there equipment it won’t work in your home. Mine was some branches of some trees a block or two away the block the path.
Great service, great speeds, if you do have issues they are happy to help. I run a local repair shop and i recommend their service to many of my customers. This is a great option if you are outside of Pampa, inside of Pampa and not happy …
If you only want problems, extremely high ping that never goes down, and a network service that is more unreliable than a potato with an Ethernet port.. resound is the place for you. I Recommend it to anyone that is trying to watch a …
Very fast installation. Like the next day. Also the speeds are exactly what I paid for. If you call them you get a very friendly person from the United States. I would highly recommend resound.
If I could give Zero stars I would! I call approximately twice a month because my WiFi always goes out! I pay almost $80 a month for WiFi that doesn’t work half the time. I unplug it all the time and right now I was told I’m pretty much …
It was fine for a while. Awful now. If you’re a video game streamer find something else because you do not get the speed you pay for and Internet is always down. I’m calling everyday just to get the same “fix” that doesn’t fix it. Currently looking for a more reliable company
My household has several online college students in it, for several years now. Our virtual campuses contain a lot of data and demand alot of speed and dependability. In the Pampa area, Resound is the only provider capable of meeting our …
This company has the nerve to charge so much for internet service and its not reliable at all. It goes out multiple times a week and one of the employees said their having trouble keeping up with their growth so thats why they do so many …
I want to share my experience with Resound with respect to the men and women from our community who work there. It’s important to
support local business, however, Resound needs improvement in several key areas. …
Does not support military or 1st responders. Had to move unexpectedly for my husband’s 1st responder Healthcare job and they refused to waive fee. Their service was terrible the whole time we had them anyway and the internet never worked right. USE SOMEONE ELSE!!
Worst ISP in the area. Paying over $100/mo. for 100MB service that’s so slow you can’t even use it. Their highest plan is slower and more expensive than Sparklight’s lowest. Don’t get 20MB when it does decide to somewhat work. Not sure why …
Service is reliable. Product is good, although it gets weak sometimes during peak hours. Still the best internet option for me and my business.
Don’t sell your home and expect to transfer your service!! They will cut your service off at the request of the buyer and charge you for any unfulfilled contract. Of course now I’ll find another provider.
Worst customer service. Cant ever get a hold of anyone when you need to. Quality is horrid. My signal drops literally every 5 minutes and is so slow. Not even a quarter of the speed I pay for and they don’t seem to care enough. Try to call …
Service is great, very fast internet,customer service is very polite and professional I would recommend them 100%. I am currently having issues with the service itself but it’s nothing major they are working with me trying to resolve it
I have had Resound for a little over a year and I love it. Had my internet go down last night. Called them this morning and they talked me thru on what to do and asked me questions on what I did. Couldn’t get it fixed on phone so they sent …
Internet is always up and down. We hadn’t had issues before when it was sr internet but lately we’ve had lots of issues. Everytime I call in I have to wait 45 mins to an hour on hold being the 6th caller in line every single time. Their …
We switched from windstream to resound a week ago here simply because we saw faster speeds online and it’s been absolutely terrible we decided to try the 50 mbps and since the day of installation we haven’t gone over 20 mbps and at times …
The installer answered any questions I had. Worked with me to find best spot for continued growth in our home network. Actually received a call the next day to make sure my needs were met. Great company to do business with. Great customer service.
Since they changed towers from the radio tower here in Pampa, our internet had been in and out non-stop. I have called 3 times and had to wait on hold for ‘technical support’ longer than I cared to wait, so I chose the option of “leaving a …
I’ve had resound for a year!!! It’s been by far the best Internet we have used.
We use about 12 devices including an Xbox one for online gaming.
Haven’t had any issues! Very reliable!! …
Absolutely the WORST company I’ve ever dealt with. No call backs. Service would cut out for hours at a time when I lived A MILE away from tower. I moved to what they said was still in the service area technician comes out can’t provide me …
They bought out my original internet provider 2 months ago and it’s been the worst. They havent done anything with it but make it completely difficult to even have internet. And we cant exactly just up and find a different provider when we …
After having no options for the last 10 years these guys popped up and promised some cool stuff. I signed up for 100mb service and was told I’d be getting 70 because of my location…..no big deal I was only getting roughly 20 before. …
Frequently goes down for no reason. No weather or anything to cause an outage. Just stops working.
Installation was quick and professional. The tech had answers for my questions and installed where and how I wanted it. Also the service is the best in Kermit so far.
Install was fast. Dude did a good job. 103mb here in Kermit,TX thats awesome compared to others that offer 12 and 18. No lag at all on ps4.
Awful slow service. Very rude unprofessional. Even if you dont authorize them to save your payment method they do anyways and will continue to charge your debit card even when you cancel service!! Then continue to argue telling you They can …
By far the best hi speed internet provider in Monahans. Can handle two online gamers and 5 streaming tvs plus all 6 phones without any problems 24/7. And have never been down for more than a coue hours. Highly recommend
So thier equipment started smoking today and was nearly on fire. Luckily I was attentive and saw it smoking. I called and called and called and no one would answer thier support line. I left a number to call me back no one did. I called …
God awful terrible. $80/mnth for a service that can’t keep a constant download speed. I typically call techinical services 8-10 times per month due to download speeds of 1mbps. No true weekend service. For instance, this morning service …
Bad experience, do not use your debit card because they will take your payment without permission. They are very unprofessional. I had called them to make payment arrangements and they took 3 weeks to get back to me, the following week they …
Resound Networks have provided internet to our home for the last two years. We are located in Lynn County and their new antenna in New Home has enhanced our experience significantly. For various reasons there have been several issues and …
This is the best internet service I’ve ever had growing up in the Texas Panhandle; Wheeler, TX to be specific. I cannot thank these guys enough for their politeness and their excellent service. We had some issues at the start because the …
Been a customer for about a week. So far so good. I live out in the country with limited provides and with Resound, I am able to watch all my shows and movies. Thanks Resound. Everyone has be so helpful and nice.
After reading reviews for resound I was iffy but after speaking with neighbors we were decided to try them out. They were able to get a technician out here pretty quickly to set up and customer service has worked really well with us. We live out in the country and the connection and speed of the internet work great.
Absolutely a rip off. I have been paying 90 a month for about 2 years. Never had speeds above 12meg! The so called engineers couldn’t even tell that they were looking at someone else’s equipment while trying to resolve my issues! They …
You pay over $100 for speeds you’re not getting. Sometimes not even close. May run good here and there but their consistency sucks. 2 star rating until proven otherwise.
I have been with this company at my business for going on 2 years. when we were at our old location, we had no issues and it worked great. However, the person that signed us up it’s no longer with this company. So nothing is going as he …
I have had internet through Echo wireless when they started. They were bought out by Resound. It has been absolutely TERRIBLE since they took over. The techs. Generally try hard, but are restrained by some kind of “tier” management who …
Kenneth H. Was the best IT phone support ever. Thank you Mr. Harrison
After years of use both (residental and business) with resound, due to lack of options, many connection issues and little to no notice on outages. We decided to switch to starlink. Is the $400 equipment worth it, YES! Over 300 mbs and no …
Excellent service with the friendliest of people. Tech support was exceptionally helpful, especially Job who handled the issues I had been seeing with great professionalism. …
Spent 4 weeks trying to get this. Didn’t show up at appointment time only to notify us an hour later their guy was sick. Gave specific instructions on finding the place but they were not relayed to next installer 2-3 weeks later. They …
For me, the customer service is five stars. However, I wouldn’t know how great it is, if I didn’t have to call so much, and that’s why I give it a 4 star overall rating. With that said, I truly believe they are doing everything they can …
This Internet is horrible. I’m paying almost $100/month and not getting the speeds I was told I could get. I walk 20 feet from my router and my internet on my phone lags. I have had to call in for customer service about 25 times now. When I …