Since opening our doors in 2004, Resource Medical Group has transformed into one of the area’s largest providers of home medical equipment and … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
| Friday | 8:30AM to 5PM |
110 Aztec CT Ste A, Duncan, SC 29334
Great staff!
This place is slow and they do not answer phones
Don’t answer phone. Don’t return messages. Seemingly don’t want your money.
Very pleasant and helpful ladies
they don’t even deserve a full star. this place is slow and they never answer their phones.
Horrible customer service and attention to detail. They are supposed to be keeping me alive when I’m sleeping. Unreal
Resource Medical gave me great service. They are so easy to work with and very knowledgeable.
Great company, cares about the patients and works hard to keep the patients and referrals satisfied.
They were responsive to our needs for my Mother’s care. However, we had constant billing issues. They always were solved.
One of the BEST home medical/Respiratory companies I have ever had the pleasure of working for as a Registered Respiratory Therapist!
what a joke these people are. i have tried to do business with them on numerous occasions. they can’t even answer the phone or return phone calls. i found someone else who wanted to help.
This place was awesome to me in customer service & making sure I knew how to use it. I love my machine!
Except for not getting the correct cpap supplies for my new cpap machine
I had a terrible experience with this company. It took over a month and many phone calls to get a resupply order placed.
This is a horible horible horible company to get medical supplies from you never get your medical supplies and they say that they sent them out and you never receive them every time I ask for supplies a month later I call and all they tell …
Extremely rude customer service. Buying Cpap supplies through Amazon has been WAY easier and don’t have to deal with rude people that way either.
Ordered supplies on several occasions and was missing supplies multiple times according to the packing list provided. When contacting there office, they said they would investigate the matter…which they never did.
Worst service I’ve ever had. They never return your calls and have been trying to get my CPAP machine fixed in almost 2 months.
Horrible experience. Would not return calls asking for status. When did reach rep was given conflicting reasons as to why no progress on DME. When asked questions was not given direct answers!! It was like I was being read a script. …
After a week of other medical equipment suppliers not answering their phones,not returning calls etc this business actually answered the phone,spoke with me about my situation and offered me several options.Very professional.
Laura and Lesly are the Beaufort location are wonderful!! Helpful and professional. They try their best to accommodate each patient’s needs.
Don’t waste your time with this Company. I have been trying to get supplies shipped for almost 2 months. I have called multiple times and was told the order was being processed and I should have the supplies in a week. I still don’t have my supplies and not sure they will ever arrive?
This company is horrible. I went here because my doctor referred me. But, I will not go back. I tried to order supplies for almost six weeks. Phone calls were not returned. When I finally reached customer service, the operator was rude and unhelpful. I will go without supplies before I use this company again.
I got a bill from two years after the fact. I got a call one day from a company for a bill for Resource Medical Group. I said I haven’t been there in two years. The caller asked how I wanted to pay right then or later and I said I’m going …
Jennifer helped me with my cpap machine and she was wonderful. She was very professional and patient with me. I would highly recommend this company. I have used them for many years and have been very pleased.
Teri Mikell is simply the BEST! I needed advise and help in choosing home equipment for my husband after back surgery. Teri knew exactly what we needed and helped us choose a wheel chair, bath bench seat and a walker.
I don’t know where we would be without Teri. Thanks Teri!!
Greta helped my friend so much when he was waiting for a COVID-19 delay on a sleep study to be ordered by his neurologist. She quickly assessed the problem and found parts to fix his machine and explained how he could get set up for ongoing care. She was attentive, knowledgeable, and caring. We highly recommend Resource Medical Group.
My sister has an electric Oxygen tank. It sounds like it’s going to take off. Anyhow, they said it has to break down all the way before they replace it. She won’t have oxygen if it breaks down because the portable one doesn’t have enough of oxygen in it. This is totally unacceptable!
My mother used Resource Medical Group and they were very professional and help. Teri Mikell was compassionate and treated as if she was the only patient. I will definitely use them again!
I dealt with Ms. Stacy Jackson, and she is just great. She explained everything to me in great detail and every time I call (which it is a lot) she returns my call the same day and answers me very quickly. She even calls, emails or text in the late evening and on weekends. The company and Ms. Jackson are just great to deal with.
The service’s I receive from Resource medical group in Beaufort S.C. is awesome. Being from a area where I understand customer service Laura Carter acts like this is her own company, she answers her phone on holidays and assist with …
I have been dealing with Resource Medical for many years and I must say I threatened to go somewhere else several time because of their poor service . Today I visited them to receive a replacement BiPAP machine and their technician, …
This is the company for you if you enjoy endlessly waiting on hold for customer service and to reorder supplies. It has been much easier to order supplies through Amazon. In some cases it is even less expensive to pay full Amazon price than …
Don’t bother calling. The only way to actually get something resolved is to fill out the forms on their website. They have no way of tracking or seeing past phone calls. On the other hand, the man that came to pick the equipment up was friendly and it was a smooth process.
I Have a broken bipap machine. Their solution….duct tape! AFTER they just leave it at the hospital with NO training on how to use!! Don’t see how they are still open!
I was referred to resource medical by my doctor and have received poor service from the Beaufort store. I called 3 times and only once did speak to the RT. When I did reach her all she could say was “you have had the machine 6 days and …
Stacey Jackson is a great asset to Resource Medical with her outstanding efficiency and professionalism. Hopefully, her compassion and amazing work ethic is recognized. Especially in a time where great customer service is not always in the forefront.
This company was great about getting me a CPAP machine. When others couldn’t they did. Why the 2 star rating? After the machine came, getting supplies has been a nightmare. After reading reviews it seems that all they care about is getting you the equipment and not after the sell supplies.
I can’t say enough how thankful I am for Resource medical in Duncan! Every question I have or any hiccups we run into they are always willing to help solve the issue. Fast delivery and great communication. The staff at Duncan office has …
Can’t get anyone to answer phone and voice box full. Someone not doing their job. Call 24 hour line held for over 50
Minutes. No one answered. Glad I didn’t need oxygen or I would have died😩 Anderson office …
I’ve been there twice and Katy has been extremely helpful both times in getting me fitted with my Cpap mask. Thank you for great customer service!
What a disappointment when I tried to obtain CPap supplies from Resource Medical Group in Dunca,. I provided every document and insurance card which was asked by me. I called several times only to be told they were waiting for something …