Please have front desk notify patients as they are checking in that you are running over two hours behind. I would have rescheduled. Extremely annoyed.
Never since my wife has been coming here,have they made an appointment on time.i had to bring her back AGAIN today because the injection she was given yesterday was not absorbing
I have been going there for years and Dr. Gupta has saved my eye sight I have immaculate degeneration and have to get shots in my eye but he has saved my vision I’m am truly grateful to him
I’ve been goin here for a few years now and overall it’s been a good experience. You might have to wait a while to see the doctor tho. But there is coffee in the waiting room! Dr Meyers Is very professional an friendly
This place is horrible. I waited over 3 overs each time I went in there, only to be seen by the Dr. for 10 minutes top, most of that time he spent talking to his interns and not actually me! I went there twice and was told that I “just had …
Dr Gupta is awesome. Sometimes a long wait but worth it.. After posting the previous line I read over other reviews . People complaining about the wait . Excellent care is worth the wait times .!.Don’t plan your precious lunch date afterwards !
Dr Gupta was too busy teaching interns during my schefuled laser consultation that he didn’t take the time to discuss my diagnosis with me. If you are Africa American don’t bother going to this facility . I called …
This is not a place I would recommend unless you like “cattle” lines. The front desk staff were great. Friendly, professional, and fast. I was there for about 2 1/2 hours but I didn’t mind because I knew they were working me in because I …
The Retina Institute in Pensacola is AMAZING! I made a call to this office as I was having severe vision issues while in Florida. I spoke to a young man at the scheduling desk & after telling him my issue thought it was emergent enough to …
My wife has been receiving treatment at this location for a couple of months now, and so far the service has been good (quick and effective). However, my recent visit was awful. What once took 30 minutes took more than an hour. The wait was simply unacceptable.
Friendly staff except for the tall guy. Dr Gupta was great. BUT I took away a star for each hour you will wait. As good as the doctor was, I PROMISE you, you will wait an average of 3 hours (+- 30 minutes) because they intentionally …
They schedule you an appointment at 1 pm your there 12:30 pm Then the Dr sees you at 2pm. Help me understand what is the purpose of scheduling an appointment when they don’t even respect the agreed time. Unprofessional at the most. I highly …
I am from Ohio and called RSI for an emergency. They saw me within hours. The entire staff was knowledgeable and caring. I received first rate testing and treatment. Dr Gupta was friendly and explained everything. I was extremely nervous to …
Very happy with my experience at Retina Specialty Institute, in Pensacola, Florida. Nice location, and very nice waiting area. I was there to see Dr. Ryan Tarantola. I was very pleased with the entire staff. Everyone was very friendly and …
Been waiting for three hours and still haven’t seen the doctor. My time isn’t respected. The appointments are scheduled ten minutes apart. They collect the co pay up front because I think most people would have left long before the three …
I was sent to Dr. Myers at the last minute with an urgent retina tear. In less than two hours the wonderful staff got me in, assessed my problem and treated me with a laser to keep my retina from detaching. I was very impressed with their kindness and professionalism. Highly recommended!
For the 3rd visit we have been waiting for over 4 1/2 hours. I understand that there maybe emergencies or a Dr is behind but it would be nice for a staff member to say when we arrive hey we are running behind couple hours. Some people …
I wouldn’t give this place any stars. We’ve been waiting for months for an appointment to get retina operated on and we still don’t have one. I don’t think they know what they are doing. But they know enough to get their lunch delivered
First, the staff and doctor are very nice but their scheduling system is way off. We were there 1.5 hours before even being called back. I witnessed 5 people come in within 10 minutes asking for the same doctor. This has to be stressful on everyone and needs to be reevaluated! Everyone’s time is valuable!
People, do your research when choosing a doctor. Dr. Gupta has had extensive training, is an innovator in retinal repair technique and sees more retinas in a day than most doctors see in a week! He is a nationally renowned retina specialist. The wait is worth it! 10 Stars! (beside all that he is a good guy!)
I have an A.D.A. complaint about the facility, but no comment on the eye care, or medical professionalism of the Institute.
Specifically, the lack of ease while navigating a wheelchair inside the …
Glad to have a retina specialty center in town. The facility is clean and the staff is friendly. Appointments tend to start a little late. Sometimes the front desk staff gets overwhelmed and hectic. If you end up needing surgery, your …
Very nice experienced staff and doctors.
Great first visit! Helped me tremendously and explained everything completely. Thank you for the help everyone at this office. -Weston
Please have front desk notify patients as they are checking in that you are running over two hours behind. I would have rescheduled. Extremely annoyed.
Never since my wife has been coming here,have they made an appointment on time.i had to bring her back AGAIN today because the injection she was given yesterday was not absorbing
I have been going there for years and Dr. Gupta has saved my eye sight I have immaculate degeneration and have to get shots in my eye but he has saved my vision I’m am truly grateful to him
I’ve been goin here for a few years now and overall it’s been a good experience. You might have to wait a while to see the doctor tho. But there is coffee in the waiting room! Dr Meyers Is very professional an friendly
This place is horrible. I waited over 3 overs each time I went in there, only to be seen by the Dr. for 10 minutes top, most of that time he spent talking to his interns and not actually me! I went there twice and was told that I “just had …
Dr Gupta is awesome. Sometimes a long wait but worth it.. After posting the previous line I read over other reviews . People complaining about the wait . Excellent care is worth the wait times .!.Don’t plan your precious lunch date afterwards !
Dr Gupta was too busy teaching interns during my schefuled laser consultation that he didn’t take the time to discuss my diagnosis with me. If you are Africa American don’t bother going to this facility . I called …
This is not a place I would recommend unless you like “cattle” lines. The front desk staff were great. Friendly, professional, and fast. I was there for about 2 1/2 hours but I didn’t mind because I knew they were working me in because I …
The Retina Institute in Pensacola is AMAZING! I made a call to this office as I was having severe vision issues while in Florida. I spoke to a young man at the scheduling desk & after telling him my issue thought it was emergent enough to …
My wife has been receiving treatment at this location for a couple of months now, and so far the service has been good (quick and effective). However, my recent visit was awful. What once took 30 minutes took more than an hour. The wait was simply unacceptable.
Friendly staff except for the tall guy. Dr Gupta was great. BUT I took away a star for each hour you will wait. As good as the doctor was, I PROMISE you, you will wait an average of 3 hours (+- 30 minutes) because they intentionally …
They schedule you an appointment at 1 pm your there 12:30 pm Then the Dr sees you at 2pm. Help me understand what is the purpose of scheduling an appointment when they don’t even respect the agreed time. Unprofessional at the most. I highly …
I am from Ohio and called RSI for an emergency. They saw me within hours. The entire staff was knowledgeable and caring. I received first rate testing and treatment. Dr Gupta was friendly and explained everything. I was extremely nervous to …
Very happy with my experience at Retina Specialty Institute, in Pensacola, Florida. Nice location, and very nice waiting area. I was there to see Dr. Ryan Tarantola. I was very pleased with the entire staff. Everyone was very friendly and …
Been waiting for three hours and still haven’t seen the doctor. My time isn’t respected. The appointments are scheduled ten minutes apart. They collect the co pay up front because I think most people would have left long before the three …
I was sent to Dr. Myers at the last minute with an urgent retina tear. In less than two hours the wonderful staff got me in, assessed my problem and treated me with a laser to keep my retina from detaching. I was very impressed with their kindness and professionalism. Highly recommended!
For the 3rd visit we have been waiting for over 4 1/2 hours. I understand that there maybe emergencies or a Dr is behind but it would be nice for a staff member to say when we arrive hey we are running behind couple hours. Some people …
I wouldn’t give this place any stars. We’ve been waiting for months for an appointment to get retina operated on and we still don’t have one. I don’t think they know what they are doing. But they know enough to get their lunch delivered
I’d highly advise people to be CAUTIOUS of this facility.
I was suppose to be a patient of this institution. Recently, I was told (via …
First, the staff and doctor are very nice but their scheduling system is way off. We were there 1.5 hours before even being called back. I witnessed 5 people come in within 10 minutes asking for the same doctor. This has to be stressful on everyone and needs to be reevaluated! Everyone’s time is valuable!
People, do your research when choosing a doctor. Dr. Gupta has had extensive training, is an innovator in retinal repair technique and sees more retinas in a day than most doctors see in a week! He is a nationally renowned retina specialist. The wait is worth it! 10 Stars! (beside all that he is a good guy!)
I have an A.D.A. complaint about the facility, but no comment on the eye care, or medical professionalism of the Institute.
Specifically, the lack of ease while navigating a wheelchair inside the …
Glad to have a retina specialty center in town. The facility is clean and the staff is friendly. Appointments tend to start a little late. Sometimes the front desk staff gets overwhelmed and hectic. If you end up needing surgery, your …