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I love the employees here. They are always in a good mood and very friendly. The only con is how long it takes in the drive through at times but hey that’s not entirely their fault.
Kelli at the Summerville location is absolutely fantastic! She knows her stuff. She is very informative and let’s me know what exactly what is going on so no surprises! Definitely recommend her and this location!
Why are y’all charging $10 for a check? Pretty sad when I can get a money order cheaper at the post office than a check at my OWN bank to pull out MY money.
This location is amazing. They are all smiles when you walk in. The staff is personable and always willing to help. Love their new name and I am excited to see what REV has in the future.
We have been members since we moved to SC in 2009. I love the staff. They have always been efficient and very helpful. My only issue is there are so many new employees.
Literally the worst credit union ever! Would not ever recommened to anyone!!! I can not make a simple car payment over the phone, through the drive thru, or online. If I could I would give negative stars.
It would be nice if I could pay my car payment some way without having at least a $15 fee added to it. The only way I can avoid that is going to the bank every time and writing a check.
You can never get anyone to answer a phone call, you have to leave a face book message to get a phone call returned. Terrible customer service. Most of the old timers are gone.
Don’t bank with these guys! They will make constant changes to your online accounts for security reasons and this ruins the user experience. Go with a bigger credit union. These guys won’t even apologize for their actions. Shameful.
I have a unique issue in that my dad has a bmw that I no longer own, and I do understand he hasn’t paid them off and is one payment behind but they went so far as to CALLING RANDOM NEIGHBORS of mine about a 400 dollar payment. The will be paid in full on Monday and I will be sure to CLOSE my small savings account promptly.
This bank has the worst customer service and they do not care for the customers. Very rude and disrespectful. Once I fix my issue I will never return even if I was able.
I have no problem with bank itself.. but I do have a problem with the fact that the trolley rd location and surrounding ATMs are gone.. it’s such an inconvenience when u only got one location in Summerville.
As a credit union I haven’t had many issues, but this Summerville branch specifically has an employee that has really irritated me. My initial problem was brought on by myself I do admit to that part. I had an online payment to an apartment …
From a customer service perspective, a one star rating is a gift for Rev. Absolutely horrible telephone setup and impossible to reach a human being. The change from Heritage Trust to Rev apparently was a step backward (several steps …
I have been with this bank since 1974, over 45 years. I think they are the best bank I have ever used. I love their student trainee program.My husband passed away this past year and they were absolutely amazing to me. I would recommend them to anyone.
dreadful service today with a damaged $20 bill handed a flyer and recommended BIG banks such as !st Citizens or BOA. Teller should have asked if I had an acct there, the flyer says I send the money back registered mail about $10 in USPS …
Absolutely awful. I called to get my daily limit taken off for 1 day. It took me 45 minutes to get someone on the phone. When I did he told me to call back the day of and they can do it for 24 hours. I called back and the woman was …
I have to find another bank. They charge 10 to draft a check? Why do I have to pay to get my money. Now no ATMs in Summerville. I have to go to Rivers Ave to deposit money if I don’t make it to get into the 1 bank location in Summerville. Sad they put the money in changing the name, but not keeping the ATMs open.
I am elated to be apart of this bank. Ever since I met Mr. Bruce Wolfe back in 2014 this bank has treated me with nothing but respect. I can call on them for anything and it gets done. The workers are awesome, especially Mrs. Kelli …
What is up with the ATMs ALWAYS BEING DOWN???? Why isn’t my card working???? Invalid amount?? 80.00 IS NOT an invalid amount! GET IT TOGETHER OR I’M LEAVING! FIX THE CENTRAL AVENUE ATM PLEASE! I’M SICK OF PAYING ATM FEES BECAUSE MY CREDIT …
Be wary if opening joint account. Filed out the paperwork jointly, but the account was not showing up in my portal. When I called to fix and ask why, they refused to talk to me and would only talk to my husband. It’s been a long time since …
I dread going to visit this bank because there’s always a surprise. I originally opened an account off of Dorchester Rd and was mainly interested because I wanted to open a cd for my son. Well I was told at that location that wouldn’t be an …
Terrible customer service. Didn’t tell me my card was canceled. Tried calling, was told someone would call me back. No return phone call after 5 days. Called back and was told they are going through a lot and having hard time. Will close account ASAP and use a bigger Union that has stuff together.
Wilford Wulfenstein handled my vehicle loan application, an also handled my negotiation with the dealers for a much better deal, and worked on getting me a great interest rate. This person went above and beyond any loan officer I ever dealt with. Thank you so much!
No better than bank of america. Do not deposit checks mobile app. They only tell you the first time there may be a hold that way they can maximize fees from overdrafts when its on hold even though it shows in the account. Their phone …
Just received an email saying REV Credit Cards are temporarily experiencing issues as we convert to our new credit card system. Everytime REV or previously known as Heritage Trust did a change in their system there have been problems. Guess …
I been banking here since 1976. Since becoming(REV) I was denied $5000 of my own money, lost free checks for over 55! I will close my acct!! 🤬1 check is already at NFCU …
Absolutely a disgusting bank to work with. Tried to get a check cashed, magically I have to pay $10 because I’m not a member but my client is, have to phone verify a small check as my client was getting a procedure today, and had to ask to …
Someone accessed my debit card online so REV cancelled my card- great! That’s what they should have done and I appreciate it; particularly since I was out of town at that time. However, I went to the bank today as soon as I returned to …
We were referred to this credit union for the loan we needed for our future homesite. We live out of state and had no experience at all in this arena, they made the process extremely easy. Since then we have also purchased a car, at the end …
Do yourself a favor and bank with First Citizens! They have better customer service. The loan dept here keeps charging me for things I already paid for. They are maliciously trying to destroy my credit intentionally. As a black man, I try …
I’ve been banking with this credit union since 2010, I’ve never had any trouble,or complaints about anything, very kind, people friendly, always made to feel important even when i myself didn’t feel as important.Thank you Rev.
Terrible they shut down a bunch of atms when they changed namea. Every time i go to get cash out on the weekends the atms are down. I will be closing my accounts because i do not have access to my own money.
So as a small business owner I count every penny to save my clients money. From now on if I have to do business with REV because that’s who my client banks with I will charge a fee as they has STUPID rules as to charge non members to cash a …
Can yall please fix your app? Call the number listed and it says i can access my account 24/7 through digital banking. No….I cant if your app seems to always be down and there’s no one in to fix it.
I’ve had my car loan since late 2019, and had no issues until I moved out of the state. I registered my car in my new state (TN) 2 YEARS AGO in January 2021. TN sent a letter to REV requesting my car’s title in February 2021. REV NEVER …
Got financed with REV through Hoover Dodge, afterwards I found out that a savings account was opened in my name with REV of which I had no Idea was happening, No body informed me I have to maintain an account with them in order to get my …
I am only using this bank because the car dealership got me the best rate with them, otherwise I would have stuck with Navy Federal. I have had nothing but issues since the beginning. They sent me paperwork stating I have an auto loan, but …
Poor lighting
Terrible bank
Very friendly, & helpful!
Always great
Always friendly customer service
Wouldnt give me a bank account.
Answering service is not customer friendly.
They don’t keep track of your payments if you pay
This was a totally great experience with the car loan
Long wait for service. However. They will call you back.
Great place to bank! Love the mobile app! So user friendly!
I had the most wonderful experience every in the bank today thank you Sandra McLean and Theresa for all your help ❤
The best service from this location. They know me when I walk in and treat me Iike family. Kelli Shepherd knows her stuff!
Great credit union, they alway are so friendly. Kelli has helped me so much with my accounts.
Beautiful…Employees very friendly and helpful.
They are very appreciative towards the customers.
I wish their atm would work and wish i could deposit a check at all atms instead of just the one in goose creek which is usually broken
Always quality service at REV Federal!!
I love the employees here. They are always in a good mood and very friendly. The only con is how long it takes in the drive through at times but hey that’s not entirely their fault.
Kelli at the Summerville location is absolutely fantastic! She knows her stuff. She is very informative and let’s me know what exactly what is going on so no surprises! Definitely recommend her and this location!
I had no problems setting up my business account i would recommend them to anyone looking to get started.
Why are y’all charging $10 for a check? Pretty sad when I can get a money order cheaper at the post office than a check at my OWN bank to pull out MY money.
This location is amazing. They are all smiles when you walk in. The staff is personable and always willing to help. Love their new name and I am excited to see what REV has in the future.
We have been members since we moved to SC in 2009. I love the staff. They have always been efficient and very helpful. My only issue is there are so many new employees.
Literally the worst credit union ever! Would not ever recommened to anyone!!! I can not make a simple car payment over the phone, through the drive thru, or online. If I could I would give negative stars.
It would be nice if I could pay my car payment some way without having at least a $15 fee added to it. The only way I can avoid that is going to the bank every time and writing a check.
The ATMs at this location don’t have a “deposit” feature. Not sure why, every other heritage trust/rev I’ve been to does!
Long time patron. Even when they were Heritage Trust.
You can never get anyone to answer a phone call, you have to leave a face book message to get a phone call returned. Terrible customer service. Most of the old timers are gone.
Don’t bank with these guys! They will make constant changes to your online accounts for security reasons and this ruins the user experience. Go with a bigger credit union. These guys won’t even apologize for their actions. Shameful.
I have a unique issue in that my dad has a bmw that I no longer own, and I do understand he hasn’t paid them off and is one payment behind but they went so far as to CALLING RANDOM NEIGHBORS of mine about a 400 dollar payment. The will be paid in full on Monday and I will be sure to CLOSE my small savings account promptly.
This bank has the worst customer service and they do not care for the customers. Very rude and disrespectful. Once I fix my issue I will never return even if I was able.
Have been banking here forever it seams like. Great customer service is the main thing along with all their banking services.
I have no problem with bank itself.. but I do have a problem with the fact that the trolley rd location and surrounding ATMs are gone.. it’s such an inconvenience when u only got one location in Summerville.
As a credit union I haven’t had many issues, but this Summerville branch specifically has an employee that has really irritated me. My initial problem was brought on by myself I do admit to that part. I had an online payment to an apartment …
From a customer service perspective, a one star rating is a gift for Rev. Absolutely horrible telephone setup and impossible to reach a human being. The change from Heritage Trust to Rev apparently was a step backward (several steps …
I have been with this bank since 1974, over 45 years. I think they are the best bank I have ever used. I love their student trainee program.My husband passed away this past year and they were absolutely amazing to me. I would recommend them to anyone.
dreadful service today with a damaged $20 bill handed a flyer and recommended BIG banks such as !st Citizens or BOA. Teller should have asked if I had an acct there, the flyer says I send the money back registered mail about $10 in USPS …
Absolutely awful. I called to get my daily limit taken off for 1 day. It took me 45 minutes to get someone on the phone. When I did he told me to call back the day of and they can do it for 24 hours. I called back and the woman was …
I have to find another bank. They charge 10 to draft a check? Why do I have to pay to get my money. Now no ATMs in Summerville. I have to go to Rivers Ave to deposit money if I don’t make it to get into the 1 bank location in Summerville. Sad they put the money in changing the name, but not keeping the ATMs open.
I am elated to be apart of this bank. Ever since I met Mr. Bruce Wolfe back in 2014 this bank has treated me with nothing but respect. I can call on them for anything and it gets done. The workers are awesome, especially Mrs. Kelli …
What is up with the ATMs ALWAYS BEING DOWN???? Why isn’t my card working???? Invalid amount?? 80.00 IS NOT an invalid amount! GET IT TOGETHER OR I’M LEAVING! FIX THE CENTRAL AVENUE ATM PLEASE! I’M SICK OF PAYING ATM FEES BECAUSE MY CREDIT …
Be wary if opening joint account. Filed out the paperwork jointly, but the account was not showing up in my portal. When I called to fix and ask why, they refused to talk to me and would only talk to my husband. It’s been a long time since …
Since they pulled the ATMs from everywhere you got to go out of your way to put the money in the bank
I dread going to visit this bank because there’s always a surprise. I originally opened an account off of Dorchester Rd and was mainly interested because I wanted to open a cd for my son. Well I was told at that location that wouldn’t be an …
Terrible customer service. Didn’t tell me my card was canceled. Tried calling, was told someone would call me back. No return phone call after 5 days. Called back and was told they are going through a lot and having hard time. Will close account ASAP and use a bigger Union that has stuff together.
Wilford Wulfenstein handled my vehicle loan application, an also handled my negotiation with the dealers for a much better deal, and worked on getting me a great interest rate. This person went above and beyond any loan officer I ever dealt with. Thank you so much!
No better than bank of america. Do not deposit checks mobile app. They only tell you the first time there may be a hold that way they can maximize fees from overdrafts when its on hold even though it shows in the account. Their phone …
Just received an email saying REV Credit Cards are temporarily experiencing issues as we convert to our new credit card system. Everytime REV or previously known as Heritage Trust did a change in their system there have been problems. Guess …
I been banking here since 1976. Since becoming(REV) I was denied $5000 of my own money, lost free checks for over 55! I will close my acct!! 🤬1 check is already at NFCU …
Absolutely a disgusting bank to work with. Tried to get a check cashed, magically I have to pay $10 because I’m not a member but my client is, have to phone verify a small check as my client was getting a procedure today, and had to ask to …
Someone accessed my debit card online so REV cancelled my card- great! That’s what they should have done and I appreciate it; particularly since I was out of town at that time. However, I went to the bank today as soon as I returned to …
We were referred to this credit union for the loan we needed for our future homesite. We live out of state and had no experience at all in this arena, they made the process extremely easy. Since then we have also purchased a car, at the end …
Do yourself a favor and bank with First Citizens! They have better customer service. The loan dept here keeps charging me for things I already paid for. They are maliciously trying to destroy my credit intentionally. As a black man, I try …
I’ve been banking with this credit union since 2010, I’ve never had any trouble,or complaints about anything, very kind, people friendly, always made to feel important even when i myself didn’t feel as important.Thank you Rev.
Terrible they shut down a bunch of atms when they changed namea. Every time i go to get cash out on the weekends the atms are down. I will be closing my accounts because i do not have access to my own money.
So as a small business owner I count every penny to save my clients money. From now on if I have to do business with REV because that’s who my client banks with I will charge a fee as they has STUPID rules as to charge non members to cash a …
Can yall please fix your app? Call the number listed and it says i can access my account 24/7 through digital banking. No….I cant if your app seems to always be down and there’s no one in to fix it.
I’ve had my car loan since late 2019, and had no issues until I moved out of the state. I registered my car in my new state (TN) 2 YEARS AGO in January 2021. TN sent a letter to REV requesting my car’s title in February 2021. REV NEVER …
Got financed with REV through Hoover Dodge, afterwards I found out that a savings account was opened in my name with REV of which I had no Idea was happening, No body informed me I have to maintain an account with them in order to get my …
I am only using this bank because the car dealership got me the best rate with them, otherwise I would have stuck with Navy Federal. I have had nothing but issues since the beginning. They sent me paperwork stating I have an auto loan, but …