Established in 1976, Ridgeview Institute is a private, nonprofit hospital that provides psychiatric and substance abuse treatment.
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
3995 South Cobb Drive, Smyrna, GA 30080
This place is insane. I beg every parent/guardian in America, DO NOT take your children here, their service and people are rude and uncaring. Service was extremely slow. Stayed there for exactly 6 hours and there was ONLY 3 people in the …
Extremely unprofessional intake worker Jess, was rude, indecisive, inconsistent and obviously limited in knowledge of mental illnesses. He’s apparently trained in attempting to provoke cat fights due to his inability to answer legitimate questions directly. Send loved ones, referrals etc ELSEWHERE.
i was referred to this facility by my school and admitted back in november of 2021, a week before thanksgiving. the intake didn’t take to long and the evaluation was straightforward. I was 15 at the time and was placed in the adolescent …
Negatives: The body wash is unsafe! It contains dmdm hydantoin, which releases formaldehyde when it is mixed with water! A fellow patient suffered chemical burns on her scalp. Another company is being sued for having this ingredient in …
My experience at ridgeview was up and down. Most of the staff are great. In E1; Ms. Diana, Jada, Ms. T (tasera i think) and both Ms. K’s are GREAT. As for Cece in E1, she is rude and is ALWAYS on her phone. My first day there I asked for a …
Don’t dare put anyone you love in this facility they just want to eat insurance money from patients and could care less. I had a family member there and they didn’t even check to see if they(my brother) were taking mediation. He was …
I was in this “institution” for 4 days in August this year. My name is Lincoln Czecholinski and I want to say this is the worst place I’ve had to stay in. Nurses don’t care whatsoever about their jobs, they didn’t help me when I was visibly …
My husband voluntary patient and had very bad experience. He wants to leave and do outpatient program and said cant leave. Long waits, no one cares, no communication, lost his paperwork, filled paperwork out wrong patients. I have emailed letter. I don’t know what to do. 🙁
I didn’t want to be there. The first couple of days were really rough. Lori was my first nurse and she was AMAZING! I wouldn’t have gotten through my first day without her. I was having a low day and didn’t want to talk. I wanted to cry and …
My 13 yr old daughter was placed there after she tried to harm herself, my wife and I were terrified to leave her.. needless to say it only got worse. .. it took almost 2 weeks to get her released, lots of phone calls and emails to higher …
I left a review about my stay approximately 4 months ago. I’d like to edit that review as my husband was recently admitted to Lakeview in Norcross and from what he’s told me, Lakeview was a total nightmare compared to Ridgeview. The food at …
Absolutley terrible! Our daughter came out in terrible shape. Physically and mentally. Do not allow your children to be placed in this hospital. VERY VERY dangerous. They lock your child up and then refuse to talk to you. I called and left …
I would 100% recommend Ridgeview Institute to ANYONE who is seeking professional care for psych issues (depression, anxiety, trauma, etc) or addiction/alcoholism. …
I went in to ask about a question and Ryan gives me a number to call. Or at least a post it with numbers. She gives me the extension number with no direct line. She has short cut and maybe we could have had a better exchange. I’m rating …
My friend went and describes their experience as absolutely horrible, and harmful in the one aspect the institute is supposed to help heal. one of the nurses yelled at them for breaking rules despite not being told them, and at another …
During this time I’ve reached out to my physician whom recommended Ridge View. I took into consideration of counseling, what a mistake going there on 12/18/22 sat and sat hours. Must say, the receptionist was kind ! …
This place literally saved my life. I have lost everyone in my family to deaths and I was feeling alone and without purpose to go on. At first I wasn’t sure that I wanted help all I wanted was to die myself. I was inpatient for about a week …
I’m a autistic adult who was recently released from Ridgeview Smyrna where not only did they deny me my autistic advocate, who is my wife, multiple times,but was also forced into signing a voluntary inpatient form under threat of …
It is with great pleasure and enthusiasm that I write this review. I came to Ridgeview following a relapse and decided on in-patient services for the drug/alcohol PHP/IOP. The residential staff was amazing, shout out to Erika, Noah, Prince …
Do not send your children here to this institute, unless you hate them and never want to see them again. It’s very difficult to get in touch with anyone in charge at any particular time especially during shift change the different cottages …
Ridgeview was absolutely terrible One of the worst experience I’ve ever had in my life they make you hate your life even more than you did, when you were coming in they feed you prison food and lock you in a room with tables the entire day …
The intake is absolutely horrible. I caught a patient going into a 17 yr olds room and the people who were suppose to be watching us didn’t even know until I brought it to their attention. Makes me wonder if the cameras even work or they …
I am very disappointed in my first experience in a facility. Although I did not get admitted and was taken to an actual hospital due to a severe liver infection, they did not have any respect for my belonging. I went in with 3 bags and in a …
I was sent here in a crisis after being admitted to the hospital following a su*c*de attempt. Was promptly left to sleep on a random couch in a waiting room for SEVERAL hours. Finally, I was taken to a room where I, along with another girl, …
Horrible communication. Teenage sister has been there for almost a week, we haven’t heard from a doctor(other than the one time they called my mother THAT DOES NOT SPEAK ENGLISH, and “gave her an update and requested to give the child …
I had a very positive experience at Ridgeview. Went through detox and the program at the Day Hospital. Staff was most kind, helpful, courteous, fair, and tough love when required. If you want help with your addiction this is the place you …
I understand people come in for different reasons. However, the staff is amazing. Starting with Sandy, from the first five minutes of me being there she went above and beyond for me and every patient. She truly helped me a lot. Next shout …
Honestly if you’re not suicidal coming in you sure as hell will be after being admitted. 7 stays I’ve had a ridgeview for panic disorder and only got worse each time. I finally found another facility that took my insurance called SLOW and …
A friend’s daughter was taken here after an unfortunate incident. After 4 days the parents had not heard from the doctor, the nurses, about medication, therapies, absolutely nothing! When asked for their daughter to be discharged they kept …
i wish this place could be worth one star but that still would be to much. i attended Ridgeview to help me get sober. nobody there except one person (who only worked part-time) was trained in substance abuse. they way they treated children …
Other than my 4 stays in icu on a ventilator this was the most awful experience in a medical facility in my life. I was admitted because the medication I was taking MADE ME suicidal and I tried to taper off it at home and it didn’t go well. …
I am writing this review because the public needs to be aware of the unprofessionalism and lack of compassion that my daughter has experienced dealing with staff there. My granddaughter was admitted there due to latest attempt to harm …
How is this place allowed to keep running? I went here a couple years ago as a minor, and I’ve since recovered with the help of actual competent professionals instead of the grossly apathetic staff at this institution. …
If I could, I would give this place negative stars, but that is not possible. My friend who was 12 at the time, was put in this horrid institute. She had told be about all the things that had happened in here. She had told me about how …
Staff never gave me the help I needed. I was admitted in September 2020 and for the few days I was there, the only “help” I received was being told that I wasn’t really depressed I just needed to sleep more or adopt a better diet. On …
Tho place was absolutely horrible. Some of the nurses were extremely rude and a lot of the staff don’t care about the patients. Highly would not recommend. If I could remember the names of some of the nurses I would give their names. One …
Let me preface by saying I am happy to be in a stable and successfully place because of my current psychologist, therapist, and support group. …
I would give negative stars if I could. I left this place so much worse than when I came. They treat all problems on the same level- drug addiction, mental health, detox, etc. I also felt unsafe the entire time, as the had openly homicidal …
The cafe here was absolutely horrible, I would not want anyone to have to experience what this place has to offer. My daughter had been forced to stay here for a total of 8 days, I simply wanted her to take an assessment and then they ended …
This review is coming from a person that had a family member transferred into this facility. I do not know what goes on inside or how they treat patients inside. Just from an outside perspective, everyone I had the chance to speak with over …