Ridgeview Medical Center

Ridgeview Medical Center

Our mission is to enhance the lifelong health of the people we serve with a culture that nurtures the whole person – mind, body and spirit. See more

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Ridgeview Medical Center Reviews ( 111 )

  1. I am an ER nurse from MHealth Fairview and called to ask what the ER wait time was and Maria, the operator who was clearly intoxicated, yelled at me that they don’t give out wait times to other nurses, and then hung up on me. I’ve worked …

  2. Apparently everyone is too busy this morning reading the newspaper, drinking coffee, and gossiping to help me register for an appointment. Would give zero stars if is was an option.

  3. E.R ROOM IS DEALTH TRAP
    3 MIN EXAM FOR BEING A PHYSICALY ABUSE VULNERABLE DISABLED ADULT WOMEN
    AMBULANCE SERV. NURSiNG STAFF INTER FEARED WITH AN UNKNOWN (NEVER MET ANY OF …

  4. Dr. Siprell very rude did not seem to care about my family or myself yesterday
    I’m super unhappy
    The nurses were great and helpful
    Gotta find another hospital

  5. In addition, in the state of Minnesota, 21 defendants, including two licensed medical professionals, have been charged with defrauding Medicaid for almost $3 million. Minnesota’s Medicaid Fraud Control Unit (MFCU) investigated these cases.

  6. The staff has been nothing but rude. I will never return, one receptionist even laughed at a serious medical question I asked. They need different people. I have never felt so unwelcomed.

  7. This hospital is an absolute joke. Went through the motion to have surgery gave all the information to sue that I had and they called me the day before at 4pm and told me I couldn’t have surgery because my insurance wasn’t validated. They …

  8. Worst hospital ever would never recommend for anyone. They say it will be just a couple minutes and it turns into multiply hours. They are extremely forgetful, most of them are very rude. Overall would never recommend anyone to go there.

  9. I just had same day surgery on my neck I couldn’t be happier the staff of nurses was best I’ve had In a while since I’ve had 11 surgeries to date I’m pretty good Judge of detail my doctor is top notch Dr Davis of TCO THANKS YOU GUYS ROCK!!!!!

  10. don’t waste your time or money here. refuse service when needing another COVID19 test after coming back a 2 weeks later with symptoms. Needing to talk them into getting tested/treated.

  11. I was attached to many machines and IVs and when I would call for assistance to the bathroom, no one would come for 45 minutes. This usually includes multiple calls within that time. I was placed in a room without access to a shower once I was no longer connected, instead given “bathing clothes” after 3 days of being stuck in a bed.

  12. I will never ever come back to this hospital. Ever. I came in experiencing heart problems, and waited in the waiting room for well over an hour. They told me I was dehydrated, even though I clearly wasnt, there is a lot more to my story, …

  13. I had surgery at this hospital, and somehow the order for my morphine did not go through or the nurses forgot it? So I was laying in excruciating pain for 45 minutes to an hour before I finally got it. It was not pleasant experience.

  14. I can’t complain about the professionalism, knowledge or care provided by the staff. However, methodology is in desperate need of reevaluation and medication protocols need revision. …

  15. My wife went through so much headaches with you people because one hand does not know what the other hand is doing there. I am giving you a 1-star. because they don’t have a zero. Because that’s all you’re worth. people should get retrained …

  16. I do not recommend applying for employment at this hospital. You will not be given the courtesy of an email or phone call to let you know they have decided to not move forward with you in the hiring process. It’s very unprofessional and …

  17. I got my first Covid vaccine this morning, so impressed with the efficiency in moving people in and out. Never any confusion about where to go, lots of ushers directing us through the process. Kudos to staff of Ridgeview!

  18. Terrible terrible experiences with this hospital every time I call or go there; i delivered my baby here 6 months ago and i was treated bad the day time nurses are rude however the night time nurses are nicer, when i call to get information …

  19. I have been on the phone for one hour—3:15 til 4:15– trying to make an appt for my 93 yr old mom, who is a patient of Dr Tara McMichael—to get the Covid vaccine. You need many more telephone operators!!!

  20. Would highly recommend. Needed emergency surgery and they did everything in their power to keep me comfortable and safe. They have treated me well numerous times. Thank you to all the staff, nurses, and doctors here.

  21. I had to go the ER and it was an aweful experience… I went in from extreme lightheadedness, fatigue, and weakness so after waiting in the for over an hour in the waiting room they took me back but wouldn’t let me bring my fiance back with …

  22. Sat on hold for over 2 hours (12-2:30pm) on a Tuesday to get information regarding scheduling a Covid-19 test. Spoke with someone and let them know my symptoms, was told they would call back to schedule an appointment. I understand things …

  23. The providers in the E.D. are extremely judgemental when they don’t understand something. I have a rare disease, a disease that in med school they only learn about by a couple of paragraphs…so therefore there is a definitive lack of …

  24. I recently was in the ER and had the privilege of being cared for by Dr. Harold, Dr. Hubbard and their wonderful team of nurses. They provided me excellent care, answered my questions thoroughly, and helped me down the road to recovery. …

  25. I have gone to this Emergency Department a couple times and have never had an issue before. I went into the Emergency department for chest pain, pounding heart, and back pain. They did a couple of different tests but couldn’t find anything …

  26. Had my gall bladder removed after our local hospital refered me. Upon arrival at the ER, it was a great experience. Staff was very attentive and professional, and I never once felt like I didn’t know what was going on. Extremely pleased, and thank you.

  27. Horrible care, no knowledge of “Emergency” situations. MAJOR family history of Brain Aneurysm….3 grandparents died from this condition. I came in with extreme head pain and a girl with an ear infection was admitted before I. Then when I …

  28. Saved my life multiple times in the two weeks I was in the hospital. Also helpful and kind for other family and former family members admitted through the years as well. I love this entire hospital from Radiology to the Lab to the Head doctoral and nursing staff.

  29. I went into the ER due to a fall. The receptionist made no eye contact and did not do anything to make me feel like I was more than a number. I clearly described the location of the pain to the admitting nurse, and again to the ER nurse. …

  30. Son went to ER on Dec.30th. Was very dizzy, coughing, dry heaving and trouble breathing. Negative COVID test. Upon releasing, they gave him a walk test where he told them he was still dizzy and having trouble walking. They ignored him …

  31. Anyone else find it strange that Dr. Orr, is ahead of 5 facilities in the area for dementia care? This so called process of supposedly helping dementia patients is cruel, inhumane. The nurses are brainwashed into thinking he is genius. Oh …

  32. Whenever I have to go to emergency it is always Ridgeview Medical Center in Waconia. We actually have an emergency unit right in town and are closer to another hospital than this one BUT I always feel well cared for and that the staff has …

  33. Gregory Peterson ER Dr is horrible, so is the older KFC looking male nurse. My husband went in with excruciating back pain, they treated him for pain but did not assess the reason why, Dr would not give any pain medication at d/c stating no …

  34. Almost killed my mother when they botched a “routine hysterectomy” in 2014. Sent her home bleeding internally without a care. After she almost died the following day, she spent 8-10 weeks in the ICU and recovering from their error. THEN did …

  35. My personal experience has always been pretty positive with the Professional clinic doctors, treated with the best care and taken seriously. It seems certain departments have very different people. I went to see physical therapy and an …

  36. I was hesitant to come in because I had a lapse in my insurance that I was still working out, but I was encouraged to come in to the ER. I ended up being admitted and the hospital staff helped fix my insurance while I was there, which was …

  37. Almost killed my mother when they botched a “routine hysterectomy” in 2014. Sent her home bleeding internally without a care. After she almost died the following day, she spent 8-10 weeks in the ICU and recovering from their error. THEN did …

  38. Our experience with the birthing unit at Ridgeview Medical Center was outstanding, excellent, phenomenal! I can’t say enough good things about giving child birth at this hospital. From the nurses to the front desk to our Midwife. Shawn …

  39. A few problems when I visited the ER tonight. I should not be able to hear them discussing other patients names, dates of birth and ailments. I should not know about so and so’s UTI. They need to seriously rethink how they communicate to …

  40. I had surgery at Waconia Ridgeview Hospital and spent one night afterwards. The doctors, surgical team and the nurses were excellent. Everything was explained in depth and I was asked repeatedly if there was anything I needed . This …

  41. I utilized to emergency room today and couldn’t be happier with my experience! My nurse, and doctor were fantastic listeners, had A+ bedside manners and were thorough in regards to tests run. I had a ct scan and the staff that assisted me …

  42. All of the doctors and nurses I have come in contact with here have been so wonderfully attentive, caring, and willing to make me comfortable in any way possible. I also delivered my daughter here and will definitely have any of my future …

  43. Had a total knee replacement in Waconia.Surgery and hospital stay was good. Had to schedule physical therapy for two times a week for four weeks. Scheduled all appointments in Delano. Got my first therapy today(1-11-21). Therapist was …

  44. We had to say goodbye to my dad on Monday 10/22/18 in the ER at RMC. This had been a nearly year long journey through the RMC system from the Ridgeview Chanhassen Clinic (special thanks to Dr Harter and Anna they continually go above and …

  45. I love my doctor and the care she gives me however the clerical staff and policies need work. My biggest compliant is they ask you to arrive 15 minutes early so they can sign you in, which usually takes no longer then 3 minutes. They never …

  46. 3 stars for the excellent service. I went for an ultrasound to the hospital, the appointment went fine, but everything before that like getting the order in adn later getting it sent to my out of network MD etc etc was a total nightmare.

  47. My wife spent 3 days at Ridgeview in Waconia as an emergency patient, arriving near midnight. They did exploratory surgery the next morning and the surgeon continued to drop in each morning afterward. We were very happy with the facility, …

  48. Most of the doctors and nurses for my Mom have been excellent with a couple of exceptions. After 4 days without being cleaned up, my Mom had to request a bath/ shower. Our second concern was one doctor that visited my Mom in the ER. She …

  49. In Feb 2015, I gave birth to my daughter and I could not have asked for a better birthing experience. The staff was absolutely amazingly kind and supportive. After 24 hours of labor, I had to have an unplanned c-section and this hospital …

  50. I had a wonderful birth experience at this hospital, no complaints there, whatsoever. The nurses are amazing! However their insurance processing and billing for both the hospital, and clinic visits needs some work. A year later and I am …

  51. This hospital does not even deserve one star. I don’t even know how to begin to describe the unbelievably horrific experience I had at Ridgeview Medical Center. …

  52. I don’t have a current primary physician and was feeling major dizzy/virtigo symptoms a week after getting the Covid vaccine. I called in hopes of either some advice or to be seen and possibly find a new physician with them in the meantime. …

  53. We are very grateful for the care we received during and after the birth of our daughter. Dr. Baudoin for prenatal care was always thorough, kind, and patient- allowing our son to partake in checking fetal heart tones at appointments making …

  54. Single mother of 3 year old twins and we have visited the emergency room a couple of times the last few years. One time because of a febrile seizure. (Scariest moment of my life.) The paramedics, nurses, and whole staff were great. They …

  55. Unfortunately my daughter visited the ER April of 2015. At that time she had presented all relevant medical insurance information. Fast forward 3 months later and my daughter gets a threatening call from collections for a $1593 bill. Which …

  56. I had two back surgeries with in two weeks. I had a really nice experience with the first one. Had a very nice gal doctor who say me and was very thorough doctor… How for the second one, first my bride was there from start of surgery to …

  57. The hospital is good and most of the nurses are great. I would have given 5 star for the treatment and services. However, the reason for giving one star is billing/charges. …

  58. Had all 3 of my babies at this hospital. Been to the E,R on more then one occasion. My daughter had an emergency at school last week. Had to be transported by ambulance. The EMT’s were great! The staff at the hospital were efficient and …

  59. Great staff. There’s the positive. Other than that, plan on depleting your savings. I live minutes away from the hospital but after a recent bout with a kidney stone I won’t use Ridgeview again. I’ll figure out a way to cope. I was stunned …

  60. The care at this facility is great. The billing department is absolutely awful. If you have more than 1 insurance or change insurance they will not help. They refuse to refile insurance claims to the correct insurance company. They refuse to be held accountable for their mistakes. Their business department is costing them clients

  61. My wife and I had our first baby last week and for the most part had a great experience. Special shout-out to 2 of our nurses, Kari and Emily who were absolutely fantastic! Give these 2 recognition as they went over and beyond with their …

  62. My mom is in the hospital and I think the nurses and doctors are doing an amazing job with her but the reason I have to give it one star is how the they have the stupid policy on no one under 18 in the hospital. I have checked other …

  63. Would’ve given 0 stars if it was an option. Today my gf went into labor. As I was on my way to the hospital I was informed that I wouldn’t be allowed in to experience the birth of my son because It hadn’t been 21 days since I had covid. It …

  64. I have a person who claims he works for the Ridgview Medical Center and was trying to hire me for an at home position. I told him I was busy and he wouldn’t take it as an answer. I was able to look up and it seems he is using his own number. Anyone from this place can help me identify him?

  65. Family member still sitting all night in ER dad needs help he is an old man still he should be seen …pay more money to bring in reliable staff a patient should not have to wait all night to be seen this is terrible

  66. I had an emergency appendectomy at Ridgeview Waconia Campus. It was a great experience. The staff were kind and patient with me. From my first appointment with my doctor to find out why my stomach hurt at 3:20pm until I was home and …

  67. I had a minor surgery recently at Ridgeview and it went really well. I was so impressed by the surgical prep team, Anesthesiologists, etc. They were very friendly and personable. The phlebotomist was exceptional. She did an incredible job on my hand IV!! This is hard to do and can be very painful.

  68. I have had three out of my four babies at Ridgeview Medical Center and each and every experience was a dream. From the doctors to the nursing team, everyone was upbeat, friendly, and very informative. They listened to my questions and answered all of them with passion and precision. Highly recommend!

  69. Had be take off my shirt and bra with several men in the room. I was so sick that I just did it but looking back? What the heck! Super uncomfortable. Also didn’t do really anything. Sent me home with an inhaler. No directions on how to use it or how often. I have Covid pretty bad. Didn’t give me any anti virals

  70. I’ve had stellar treatment every single time I’ve been hospitalized at this facility. I’ve had 3 lithotripsy procedures related to kidney stones. Thankful for the nurses and all of the staff. My daughter gave birth in 2019 and had great …

  71. If you have a choice, avoid Ridgeview and it’s smaller clinics, at all costs. The quality of care is terrible. The entire team from administration to the physicians themselves are inept, undereducated, not committed to continual learning …

  72. Hospitals can be a very anxiety ridden experience. Sue, the woman at the front desk, made us feel welcomed with the utmost kindness!!!!! Our Nana Joy has not been doing so well but, Sue’s warm greeting and kindness eased all our worries …

  73. Everyone is ridiculously nice and the hallways on the inpatient floors are both carpeted and spotless. What else do you need to say about an organization’s attention to detail?

  74. The emergency room. Rude reception and unhelpful. You ask a follow up question and get treated like sht. ER personnel acting like they’re at a social event in their work area while patient has to keep asking for help. Minimal slow care.

  75. The masks have to go! Covid was in 2021. If people want to wear them, great. If we don’t want to wear them for health reasons, we shouldn’t have to wear them! If masks work, whomever is wearing 1 should be all set. Otherwise it’s all …

  76. I remember reading your article back in October about this boy being stuck in the ER for seven months with autism and it was a heartbreaking story when I first heard it. This past weekend I was in that same ER with a relative and we where …

  77. I’m an African American woman and I have never felt so discriminated against in my life! As I look at the other reviews I assume they just don’t have the correct workers there that actually care about the patient. So I’d say even …

  78. My daughter visited the otolaryngology clinic in February of 2022. We received excellent patient care. Today (August 2) we received a call from a collection agency that we were past due on our bill for that date of service. When we asked …

  79. My mom was there for hip surgery, she was also a resident of a Memory care unit. After her surgery the hospital staff was negligent. The Memory care could not provide the aftercare she needed. The nurse I spoke with told me I would have to …

  80. The staff there obviously care about your well-being and making sure you get the care you need. My trip to the ER was on a busy night (took three hours to get back to a room) but once in a room things moved quickly and though busy the ER provider, nurse, and ultrasound tech never made me feel like I was wasting anyone’s time.

  81. This hospital literally tried to kill me. Their COVID protocol is a death sentence. I was placed on REMDESIVIR without my consent which is illegal. My family called and was told by a nurse that’s what I was being given i immediately refused …

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