At Ridgewood Diagnostic Laboratory our primary focus is providing accurate results for our patients and doctors. We strive to meet the needs of … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
126 State St, Hackensack, NJ 07601
(Translated by Google) Ridgwood Laboratories gave me good service. They are very friendly and they explained to me well what Isieron. Thank you very much without a doubt gave it 5 stars. …
(Translated by Google) The worst of the laboratories that can be in NJ, I do not recommend it to anyone. They lost my COVID test sample and they just say they don’t have anything in their system. They hang up on me every time I call and ask …
no one ever answers the phone.
Extremely slow process on getting the result come out.
It has been 7days ans still no answer
500$ for covid test. Insolence!
No one to contact and results do not come on time. DO NOT use this facility.
Never had an issue with this lab. From the front desk receptionist to the lab to the billing, everything was a smooth process.
They have sent me bills for tests which literally
Cost few dollars to them. I received a bill for
$9910.49
All The negative reviews about the way they give you the results is unfortunately true.
This company is a nightmare – very unprofessional and outright deception and lies. Very disappointed to say the least- STAY AWAY!!!!
Horrible, 7 days no results. So much for Christmas and trying to stay safe…
No one answers the phone or emails. Can’t get results from test. Will never use again!
No one to contact for Covid results. Waiting more than 2 days.
Beware. This company is a scam. They are charging the insurance company 3000.00 for a narcotic test. Insurance company says to make sure your doctor doesn’t use them. Shame on them for taking advantage.
Yet another lab taking advantage of the govt funding. I haven’t received any results 5 days later..
Hi we got the test done the staff is very kind and helpful they deliver efficient and timely results the services are awesome .
Tested in lyndhurst 12/23. Just got a text stating they are overwhelmed and lost my lab specimen. No results!!!!
this Lab charges over $200 for Covid tests when most clinics are No Fee Tests.
Adams Health is getting rich… 🤦🏻♂️ …
Do not even bother to try with this place. Staff are nice, but they do not give you the result by the promised time. I did another test with different place and got result while still waiting for the result from this place.
u have to register online for the ny testing sites: testny.online
Got my results in 3 dyas with the delay
They always on point quick appointment girl is nice I don’t wait too long results by text next day I definitely love to go there the only thing is that nobody answer for questions
I took my test 12/23/21 I told my boss I wasn’t feeling good and could possibly have Covid and I’m gonna get test it and he needed a test result it’s now 12/27/21 no results I was promised 8-24 hours results I’ve called 22 times and yet no one has picked up it’s place is incredibly unprofessional
They are scammers, they over charge insurance companies..I will report them..
Got tested 12/23, said I would receive results Sunday, and I still haven’t gotten anything back. Absolute scam.
please do not waste your time its a scam. waited 2 hours in line, only to tell me over a week later they can’t give result because “permanently unavailable due to system overload”
Terrible facility! I’ve been waiting for 2 weeks to get my lab results only to be sent some lame email telling me I need to go back because my sample is no longer viable because they are backlogged. I will NEVER use this lab again.
Scam!! I received a letter saying I have to send them check from insurance for $124, so once I received that check I forwarded it to Ridgewood Diagnostics. A month later I got another letter saying they received my check but I owe them extra $500!!! No explanation nothing just a bill. How is that even legal?!
If I could give these people a 0 I would have. Beware! Make sure your Pain Management Doctor notifies you that they are using these people for urine testing. Their billing practices are questionable at best. They are billing insurance …
Tested at Boro Hall location in Kew Gardens on Wed 12/23. It is 12/27, and still no results. I called their #, recording that number no longer in service?
Said they lost my first test result then one week later it resulted. Meanwhile, had to cancel surgery and doc had to rearrange his entire schedule. Then they couldn’t locate the repeat test that was done. Totally awful organization. Very unprofessional way to run a lab that people depend upon!
Worst lab ever. They teamed up with Hytek medical and charged me 5,000$ for 2 urine tests and 1 blood test. I was never told they were a out of network provider. So im stuck with the bill. I talked to many supposed bosses and they did …
I wish I could give this place NO STARS!
I am completely outraged that this facility waited 8 days to contact me about my …
My personal experience with Ridgewood Diagnostics has been very helpful and I highly recommend their services. A big thanks to Anne for going above and beyond . I truly appreciate all she did for my family and I.. keep up with the great work!!!!💐💐 …
waiting more than 3 days for results and apparently there’s no receptionist to pick up calls. every time you call you will be sent to voicemail. I would give this place zero stars if I was allowed
They tell you that you will receive results in 5 days and you don’t horrible customer service. You call and no one gets back to you and I still don’t have my results very unprofessional and the answering service is even worse they are bo help.
I got tested in one of their pop up tents on Thursday and they said I would get my results in 48 hours. It’s 56 hours and haven’t heard a word
Kinda messed up when you make appointments and they decide they just aren’t going to show up nor notify you. Looking at these reviews maybe it is better that way. They might need to reevaluate their abilities to do what they do.
Total scam. Wouldn’t trust the test results from them if they ever arrived. Took them over a week to figure out they lost my covid test sample from 12/23/21 in Lyndhurst. Their email explanation of my lost test is joke. Blaming other …
I waited in line for three hours to get tested last week on Thursday, 12/23. A week had gone by and this company did not respond to any of my phone calls or emails. I finally got an email from them today telling me that they LOST my test …
This place is a mess. Went to the Glen Rock location on Monday 20th December, told 24-48 hours…it is now the 30th and I still haven’t heard from them. When you call you now only get a message to leave a message.
Employee of Ridgewood laboratory as a specimen collector. Very professional lab, I try to be very professional when dealing with the Community during this pandemic can be overwhelming. Ridgewood does there best to for all employees. I couldn’t ask for a better place to work. Thanks Ridgewood.
The company conducted covid testing in nyc and never provided results. When attempts to contact them, no one answered the phone and they did not return emails. I question if the are actually a business.
I would give them a zero if I could. Called 25 times today and 3 emails… no response. Had a covid test done 5 days ago, no results yet.
Still waiting on the results of the Covid test I took 6 days ago. Can’t even call them as the phone rings then hangs up on you. Don’t even know if they are still in business.
Still being billed for a FREE covid town testing event in our Bergen County town from AUGUST 2020! $100 for a covid test!!! I will NEVER use this facility again!!!
I too have been taking weekly Covid-19 tests because I work at an assisted living facility. I received a check from my ins. co. and sent it off to them. I didn’t receive a check for the other bill. These balances total up to over 14,900 …
This lab turned my life upside down for giving me false positive results. I was floored to be told I was positive with no symptoms, so I went to another lab immediately to get rapid and PCR tests done. Sure enough I was negative as well as …
I wish I could give zero stars. My husband (sick at the time) and I stood out in the cold on Christmas Eve for an hour and a half waiting to get him tested (and that was with an appointment). The nurse actually let some walk-ins in before …
Get ready to wait days and days for results. Them telling you 24-48 hours is a LIE, and they do not respond to emails or phone calls. The machine will literally hang up the phone on you. Do not come here, there is a reason they have so many appointments available.
In the first week of October, I went for a covid test at Ridgewood diagnostic laboratory. located on 82nd between the 77th and Roosevelt I was told to call within 3 to 4 business days to get my results when I called the first time (5 days …
Got a false positive covid test result with no symptoms. Went to another urgent care to repeat the PCR test and received the negative covid test result. I really do not know what is wrong with this lab! If you want a false positive covid test result, I highly recommend this lab.
don’t even bother with this awful joke of a business. lab lost my test results from 12/24, and sent me an email a week later saying I could cut the line for a re-test. Went back for the re-test, 30 min drive, and was told they were done for …
This place is terrible!! I’ve been waiting five days for results. You can’t reach these people. They should not be allowed to be in the Bloomfield Municipal parking lot it gives a false pretense that their legitimate. I will also be instructing insurance company to deny payment as others have mentioned!!
I am trying to get information of a fraudulent charge on my insurance. And the person on the phone was very rude and refuse to give me any information.
Absolutely horrible service. Both of my kids got tested the same day. Got first results in 2 days. I called for the second result and the lady hang up the phone and yelled wait 7-10 days. I’m finding a new service to get my test done.
By far the worst unorganized place ever. I did a pcr covid test on Saturday morning and it’s Wednesday and still no result. I need the results because I have an endoscopy on Thursday morning that I been waiting three weeks to do and I call …
False positive report for covid test for my family member gave us one of the most stressful days on life.
After getting the Covid positive with no symptoms, we did antigen test and …
Absolute scam. Results will not come in on time. Do not rely on them for a test required to cross into another country – we were forced to spend hundreds of dollars to schedule another PCR test at a legitimate clinic and book a hotel to …
I share the same dilemma as everyone who is dissatisfied with this Lab. My family got tested on Wed 12/29 and as of 1/3/22 we have no results. To make matters worse, I called the lab and they said they are overwhelmed and if I don’t get …
They deserve zero stars. We never got our Covid test results. If they charge my insurance for the test then their testing was just a fraud. Don’t ever use this company for any tests.
I took a covid test at St. Rocco’s in Fort Lee on December 24th 2021. Five days later, I received a text from them telling me that unfortunately my covid sample was unavailable due to lab information systems overload. how could a lab lose a …
Do not get your test here. They are a money grab that provide in-accurate results. Both my bf and I had symptoms and tested positive on 2 rapids, and got a negative PCR from them. I went through another lab for a 2nd one 3 days later it was …
My family and I had appointments to get tested on 12/21/21 at Harris Pharmacy in Newark, but we were turned away by the technician Ameer Castleberry because he said he was “done for the day” even though we had a 4:30 appointment and it was …
My appt for COVID testing was at 9:30am. It is now 11:05 am, and I finally made it to the front of the line! Guess what? They are out of testing supplies and now, after waiting 1 1/2 hours for my appt, I have to wait “fifteen” more minutes …
They took the swab for Covid-19 testing for my family at 2:30 PM on Friday, told that the result will be sent in 24-48 hours. It’s Tuesday, called them several times, no one answers, voice mail is full. My Son can not attend school remotely …
Monday I waited in a parking lot of a municipal pool in Paramus to get covid tested. It took three hours. When it was my turn the young girl was about to put the swab in my nose abs said the wrong name. To which she then went back to get …
The worst!!!! They do not send any confirmation/results via email or text as they say they would, and when you call for some kind of answer the phone just rings. I have been calling non stop hoping to get my results (more than 3 days after …
I was told to call this place for my Covid test results. After 3 days with no information about my results I called this place several times. Someone finally picked up and asked why I was calling. I was in the middle of politely explaining …
I just give them one star because I wanted to write this review.. I took a covid test on 12/23/2021.. Today is Saturday 12/25/2021 and I still have not received my results as yet .. I was promised the results by Friday 12/24/2021. I had to …
Horrendous service!! They don’t know how to run a diagnostic laboratory or it is sham operation. 7 days after sending them the samples through St.Rocco at Fort Lee we are yet to receive the results, they say turnaround time is 24-48 hours. …
I would rate them -0 stars if I could. I scheduled an appointment online and they never confirmed the appointment by phone or text like that said they would which was the first red flag! I had the appointment for 9:30 am and didn’t get …
So still waiting on my results from over a week ago. They are still doing testing even though they know they cannot process results and told me yesterday they lost my results of which the result of that was my work accusing me of never …
Giving it a star because it’s required. Stay away from this place if you can get tested elsewhere. Went to get tested at one of their testing sites last Thursday Dec 23rd. After I made an appointment on their website for 1:30pm. When I get …
I went to the Bloomfield location Wednesday to take a covid test. Today is Monday and I have yet to receive any results via email. This place has already charged my insurance for the services. Be aware that this is more likely a scam. They do not answer the phone or emails !!!! This place needs to be reported!!!
Do not get tested here. This business claims you will receive results in 24-48 hours. My boyfriend and I were showing symptoms of Omicron and had to travel within the week. Based on their claims, we registered and completed our PCR tests. …
We went for Covid testing on 12/27 at a testing site run by Ridgewood Diagnostic Lab, after being symptomatic with known exposure. We have yet to receive our results. We have called multiple times. At first it would go straight to a …
This is recommended site from NJ State and they need to be shutdown. My son was positive in home test, took the test on Friday 24th, and still don’t have the results. Their phone mailbox is full, they don’t respond to email. …
This place is a scam. The authenticity of this lab is a big question mark. My wife surely had symptoms and now when they send us results today after 5 days they said it’s negative. We went to another lab in east Brunswick and the results …
A month later they were willing to help find my Covid results. I went to 2 other testing centers that helped me out before they messaged me that they couldn’t find my results after a month. Don’t bother with this place. Their Facebook …
This scam “lab” is absolutely not worth any stars but one is the minimum required to post on this site. Was supposed to get a PCR test result in 48 hours for international travel but instead received an email 10 days later stating the …
SCAM ALERT! Took the test on Sunday at 11am. They said the results will come in 24-48 hrs. I called on Tuesday. They said may be they will email the results by Wednesday. It’s Thursday and never got the results. Took the test elsewhere on …
I took the Covid test in one of their mobile testing tent in Manhattan. It’s been a month now and I haven’t received the result yet. THIS IS A SCAM.
Scam alert 🚨
During the pandemic this place did covid testing at my local church for free. …
They tested me 3 hours after my appt. time. Test results so late I missed my flight to be with family on Christmas. They totally dropped the ball. I tried calling them multiple times. Nobody ever answered and voicemail was always full. I …
Total Scam! Went with my boyfriend who had tested positive on a home test. He got his results in 48 hrs, positive, but I still have not received mine. I will notify the insurance company of the fraud if they try and collect for the test. I have called and emailed numerous times but no one has gotten back to me.
I got a PCR test done at the College Avenue Church location in New Brunswick on April 11th, and I needed the results within 24 hours because I was traveling and had recently been in contact with someone who tested positive. It is now April …
Should be no stars. You stand in line and are assured you will receive your results in 24 hours. You get the confirmation text and email so you know they have the correct info. Then you never hear from them again. Multiple calls and emails …
I had a test done this past Friday on a site in Lyndhurst, NJ. Test to be sent to Ridgewood Diagnostic Labs. The person who did test said I will have results within 24 hours. It is now Monday and still do not have results???? I called …
I am still waiting for Covid test results from 10 days ago!!! I work in healthcare with a vulnerable population, and have been unable to go to work due to this lab’s mess up. Either they lost my results, or gave them to the wrong person. I …
Booked a Covid test at Lodi location and they ran out of tests. Ok it could happen. Re booked the next day and they tested and said results would be back in 5 days. (A long wait compared to other labs) Claimed they would email me with …
I had appointments for my whole family yesterday at 3:30pm. We arrived at 3:15 and guess what. No one was there in the testing site. No texts, no emails. They just left the site. What an unprofessional practice. What’s the point we had to …
My girlfriend and I did a Covid Test on Saturday Morning 18th december (10h18) at their New York Public Library location. The sign says “Results in 24h”.Taking well care to mention that we are traveling back to Canada on monday and need …