WE LOVED RIO GRANDE UROLOGY, ITS GREAT! THE APPOINTMENTS WERE ON TIME AND THE STAFF WERE ALL FRIENDLY. EVEN WHEN WE HAD AN APPOINTMENT WITH THE NURSE PRACTITIONER (WHO BY THE WAY IS GREAT) THE DOCTOR CAME IN ON HIS TIME WHEN THERE WAS A QUESTION. THEY HAVE A GREAT FOLLOW UP SYSTEM TO CHECK ON THEIR PATIENTS ALSO..
Make sure you call the east side reception they are more helpful in getting you an appointment. Candace doesn’t care she just gives you whatever is next even if you ask to be seen sooner.
Dr. Bieri and his staff, and everyone at Rio Grande Urology, for that matter, is awesome. They made me feel at ease and comforted. And Dr. Bieri explained everything completely, and with compassion. Thank all of you!
Great Staff and Doctors, very thorough and great attitude from everyone I’ve interacted with in my many appointments. I would recommend them to my family and friends!
Wonderful experience from beginning to end. With my prostate cancer treatment.
Full remission.
Very personal hands on,caring staff.
I highly recommend.
I want to tell everyone that Rio Grande Urology has the best staff. They are always gentle and kind, very professional and organized. And my symptoms are greatly improved.
My son was recommended to Dr .Latiiff for a Testicle varicocele. Going on two month with the pain i didnt like the first visit i was told to take everything papers cds from ultrasound. Then he didnt even give pain medicine for him my son …
I was very happy with my results working with Dr. Taber. He is a very nice man, good bedside manner. And the staff was very efficient and fast getting my results.
Professional personnel all the way around. Explained things clearly, friendly staff. The wait was a little long, but got the quality service I was expecting.
I had an initial examination by Dr. Spier and appreciated his direct and honest conveyance of my condition. I was in very knowledgeable and capable hands.
Great staff, very attentive; wait time was very minimal.
The nurse practitioner was outstanding; very caring; explained my diagnosis then next steps to take.
I took my brother in law to see Dr. V. and he was so kind and gentle with both of us… Victor is so tired of the unexpected and tired of pills…. but this visit he understands he needed thou we waited a month but worth it….. Thank you …
The staff was very helpful and friendly, the units are divided into categories for quick attended service. Everyone is very professional and considerate of your needs, and there is always very short waiting times
1.Appointments are being scheduled for me with out me knowing or confirming them first.
2.Prescriptions that never make it to the pharmacy happen every single time. …
My appointment was very professional and feel safe with all the precautions they took since you get to the door.. very friendly and helpful staff. Thanks
Dr. Voglewede and his staff are great. Very attentive and courteous. I love how he takes the time to explain what he is doing and why. Very gentle during the examination.
Excellent doctors, nurses, and nurse practitioners…they treated me well after bladder stones and infections set in. Surgery went perfect, and so did follow up…
The worst experience I’ve had at a doctors office waited and hour and still counting past my sons appointment still currently waiting the nurses said he was barely even on his way not even at the location. It is not okay to waist people’s …
I have been to many urologists over the years. I recently moved back to El Paso. And I’m glad to have found Rio Grande Urology. Their doctors and staff are the most caring I have experienced. I would greatly recommend their services. Top notch!
Dr eisenberg and her nurse practitioner were excellent. Good communication. Check out need a small amount of help. But Dr Lauren eisenberg is worth the visit.
I bring my 89 year old mother here every 6 months or so, and while I think very highly of Dr. Eisenberg, I’m not at all happy with the inordinate amount of time spent waiting to be seen, 1.5 hours on average.
Everyone was very friendly and helpful. My child was quickly put at ease and he felt comfortable with everyone. Great explanations of treatment options and expectations.
A very friendly, well organized, professional medical staff who work as a team to provide top notch care for their patients. I highly recommend their services
Highly recommend DR. DANIEL MORILLA!!!! He has the best bedside manners and he performed my vasectomy with zero pain during and after the procedure! He put me at ease during the entire procedure. Ask for Dr. Morilla when you cal Rio Grande Urology. Their entire team is very professional.
Very nice office staff and office. The wait wasnt too bad considering it is a very busy office, although many doctors on staff. Dr. Spier listened to my concerns and eased my mind immediately! Very good bed side manner and will definately see him again should i ever need a eurologist again.
They are great the doctor is honest and provides you with the best recommendation. The staff is friendly and they are quick. They make you feel right at home.
Dr. Eisenberg is the best urologist in El Paso. She even returns phone calls at 8:30 at night. She takes the time to talk with you and explain everything so that you can make a well informed decision. I would recommend her to anyone
I have been a patient of Dr. Jeff Spier for about 5 years and I have the utmost respect for his professionalism, bedside manner, caring attitude, and most of all, his knowledge base to properly work up a medical case. He is a great example …
Dr. Eisenberg is the ONLY Dr. out of MANY who has had a good, believing attitude in regards to my complaint about Dr. Aboseif from California who injured and caused some damage in me. …
Dr. Voglewede has been great to work with. Very kind, gentle, and adept at what he does. He is a rare breed of doctor who brings a wealth of valuable experience. And the staff is amazing too!
Been coming here for 2 years after a tumor found in kidney. Had embolization done (by a specialist) now I follow up with Volgoweed every six months to ensure tumor has shrunk and kidney functioning as it should. Love that he request …
The staff are very competent and nice. The doctor is amazing. They lost a star because I was there from 1:15 until after 5!! Waiting so long is energy depleting.
Dr. Vogelwede and all of his team are the best ever! He has continuously treated me from childhood until now! He takes care of three generations in my family! He alone with his colleagues and staff are true blessings to this world!
Dr Spier is a great doctor. Very professional and excellent bedside manner. He sits down and actually explains everything. He doesn’t just rush through the visit. I highly recommend Dr Spier.
Met with Doctor Spier for a vasectomy, he kept me informed of what to expect before, during and after the procedure, the staff here is really professional and friendly, they keep appointments at the time they say they are, highly recommend this place.
Dr. Belen Terrazas Ponce is just amazing she explains and answers any questions you have! She is also very caring we love her and her staff ! Thank you for being YOU!
Dr. Eisenberg has provided excellent medical advice concerning my urological concerns. She has successfully identified (with laboratory verification) and removed numerous kidney stones during a surgical procedure. She is diligent with …
My appt was at 11:30am and I was being seen within 15 minutes. I was there to see Dr. Voglewede. He answered all my questions. We agreed with a conservative approach, but he told me not to hesitate to call him if my condition should change. I felt like I was in good hands.
I dealt with benign prostatic hyperplasia (BPH) symptoms for 22 years. My prostate was about 2-1/2 times normal size. I had TURP surgery performed four years ago by Dr. Jeffrey Spier. The surgery went very well and my symptoms gradually …
Experience was excellent except for the blood pressure check and new appointment time. I think it makes a difference if you take blood pressure with a heavy shirt on. And I was never asked any preferences to line up my next appointment. Just handed a card with date I couldn’t make out.
I have been a patient of Dr. Eisenberg’s for several years and have had many surgeries. I always feel that I am in skilled capable hands. She is both personable and professional and I am ever grateful.
We appreciate the wonderful care that doctor Spier and his team supply. He is very caring and goes beyond in his desire to help his patients . Thanks doctor Spier you’re a Godsend.
Very pleasant from the check in with Daisy. She is very pleasant and make you feel comforted prior to your visit. Staff is excellent, Dr. Spier is amazing!!!
The staff is wonderful, the ladies who took care of me were exceptional and even when Dr. Voglewede had to step out side of the office for an emergency for 30-45 mins they were very considerate of our time and ask if we wanted to wait or …
I really felt at ease talking to Dr Spier about my health and he always has positive things to say about me.The staff gets an A+ . They are so quick, caring and efficient. The waiting time is minimal
I see Dr. Spier about every six months for my prostate cancer issues. He’s the best you’ll ever find anywhere. I wish everyone in the health care profession provided the kind of empathy and professionalism that he did!
Ms. Belen Terrazas is a compassionate and caring CPNP. She listened to everything my son told her and she took her time with us. Dr. Latiff is also a great doctor. We have not met a more knowledgeable pediatric urologist. One bad thing …
NP Belen Terrazas has amazing bed side manners. Very professional and knowledgeable . I waited less than 5 minutes to be seen. The waiting room and exam room is very clean. The staff is all very nice.
Just left having a Vasectomy and to be honest it was the best procedure. I had so much anxiety and fear but Dr. Isenburg was the best I could have ever hoped for. Barely felt any pain. Anticipation was worse then the procedure. I would definitely recommend her to any guys who are thinking of getting this procedure.👍 …
Very professional team of doctors, nurses and medical assistants. Doctor Olivares is ready to listen to your concerns and doesn’t treat you like a number
Great Dr. Very knowledgeable, professional. Dr Latiff explains everything with detail and is with you every step of the way. He has all the patience and love in the world for children. You can tell he enjoys his profession and is about watching these children grow into healthy young adolescents.
Everyone especially the doctors are courteous and caring . The wait time is not bad , it is comforting having nice persons looking after you when you feel ill
Highly impressed with Dr Spier his as well as all the staff at Rio Grand Urology. I ask lots of questions and everyone was very competent, thorough, as well as kind and attentive walking us through each step of the process. You can tell …
The entire staff is friendly and courteous. First time seeing Dr. Olivares and I was very pleased with the visit. He was very attentive and thorough when he addressed my particular situation.
Front office staff is efficient, professional, and courteous. Medical staff runs in a similar vein. Doctor Spier is the ultimate professional. He has a great bedside manner and listens to your questions and concerns. He takes the time to …
Excellent service from beginning to end! Dr. Olivares is excellent. Everyone is caring and the follow-up is amazing. They are always available to answer your questions and service is top notch!
Dr. Spier is one of the nicest doctors my husband has seen. The office is ran very efficiently and wait times are minimal. I’ll definitely recommend Dr. Spier to all my friends
The receptionists are very friendly and helpful!!
Dr Olivares and his staff are friendly, professional, and knowledgeable and make you feel very comfortable!!! Dr Olivares is very knowledgeable and thorough and answers any questions you have !!!
Staff was extremely polite, informative, and professional. Dr Spier took his time to explain exactly what the issue was and how he would help correct it. Put me at ease.
Highest quality medical care with outstanding customer service!!! Dr. Spier is a true professional that treats patients with a sincere interest in their needs and explains options and treatments in a non judgement manner. His enthusiasm carries over to his staff who have obviously bought into this great business model!!!
Dr. Spier has the best bedside manner of any physician I’ve ever dealt with. Extremely caring, empathetic and knowledgeable. I recommend him without reservation.
Doctors and staff are great. HOWEVER, their billing policies and procedures are horrible. My insurance had paid them in full yet they kept charging me $100+ everytime I had to visit. Now I’ve been expecting a refund for weeks and only …
First time visit,wonderful experience. The staff was very professional and caring, Dr spier was very attentive to my concerns, and I felt very comfortable with his expertise. I will recommend this place and Dr. to everybody that needs to see an UROLOGIST.
Dr Spier is great . He listens , shows concern, he’s thorough and even thanks his patients for placing their confidence in him . The staff at this office is very friendly and helpful . The wait time is minimal . Doctor Spier speaks spanish .
Great reception staff. very short wait time. Dr. Spier was extremely friendly and very informative about what he was going to do and why it would be of benefit to me. Thanked me for choosing his practice. Covid-19 safe.
Thank you so much nurse practioner Paloma Becker for taking the time to find what issues I had. She was super patient and called to check up on me. She was so curtious in making sure I was not in pain and keeping me comfortable. This type …
After a very harrowing ER experience, Dr. Latiff was able to get us in the day after I called. Not only that, but he spoke to me on the phone personally. Twice. He even called at 9pm to check on my daughter. I can’t remember ever getting …
My experience at RGU, was great. The staff (administration, nurses, med techs, and Dr. Spier), were all OUTSTANDING. Dr. Spier was exceptional, kind, understanding, concerned, (he listened to me, and visa versa), he explained to me what the …
I have been taking my son with Dr. Latiff since he was a baby, he is almost 5yr now. We love Dr. Latiff, he really cares for hes patients, my son had surgery 3weeks ago and I couldnt be happier with the care, and attention the Dr. gave him. …
I’ve been coming to RGU for the last 6 yrs for yearly checkups. Dr. Eisenberg and her Staff have been professional and courteous during each visit Their warm customer service is appreciated.
Been coming here for years with my daughter.. terrazas is such a great dr, n caring. Shes great. Highly recommend it here. The staff is great also. Still great
Dr. Latiff was amazing! He was very patient and kind with my son. He was attentive to our concerns and made sure we felt comfortable with the procedure. Before surgery he comforted my son and gave us peace of mind.
Glad I found Dr. Spier.
The concierge m.d. model & short wait times I’m used to with my general m.d. don’t work for urology or most specialty practices. Given that, the staff was …
I had a great experience. I arrived 45 minutes prior to appointment, had all paperwork filled out, insurance and ID ready to go the day before. Waited about 10 mins or so then was called in. My son was seen almost immediately by the NP and …
The experience was great, from the receptionist to the young lady who did all the Play Minary work prior to me seeing Dr. Spier. Dr. Spier is such a compassionate position, he makes you feel like you are his only patient his diagnosis and …
I really like the promptness of the staff. You make an appointment at 9 and they have you in the office examination room well before then ready to go. The staff and the doctors and the nurse practitioners are all exceptionally professional …
We love Dr.Latiff and his staff! They actually care about their patients & take as much time as necessary to make sure all your questions are answered. Some may complain about the long wait times but I would wait longer if I had to. I know …
My experience with Dr Eisenberg was awesome. I’m in a lot of pain with a kidney stone. She was compassionate, soft speaking, right to the point and answered everything I needed to know for the surgery. To bad there are not 10 stars there …
Always great attention from the front office and from the attending. Today I went in stuck on a phone call that had kept me on hold for almost an hour- I couldn’t hang up!! The front office worked with me and made sure I was able to remain on hold and still get in as soon as I was available. I really appreciated it.
This post is in my wife’s name but I was treated for prostate cancer at RGU. My experience from diagnosis to completion of radiation treatment was done professionally and with a positive attitude by all involved. Dr. Spier and Dr. Mendel …
Everybody there was very kind, helpful, and accommodating. Dr. Spier and his nurse practitioner (sorry, can’t remember her name) are friendly and exhibited genuine care for me and what I needed. They were informative and open to all my …
This was my first time going to Urology. Very new to me! The medical staff were professional, knowledgeable, and respectful. They took very good care of me. They explained procedures, and answered my questions. This was on west & east El Paso!
Dr. Spier is very professional, compassionate, caring and has empathy towards his patients. Don’t think I could have found a better doctor to take care of my son
Dr. Latiff is an absolutely wonderful doctor. My son was referred to him due to a condition he had. My fiancé and I had never heard of this condition and we were nervous about the procedure that needed to be done. Dr Latiff explained to us …
Highly recommend dr. Belen terrazas and Dr.latiff . They’ve been both with my son helping him with his health condition since birth and always go above and beyond !
The staff and Dr. Latiff were kind and helpful. When my child was hospitalized earlier in the year, Dr. Latiff checked on him regularly. I appreciate his expertise and his friendly staff. We have been to the office a few times.es and each visit has went well.
My visit was a 10 from beginning to end. Everyone was professional and kind. I’m very impressed with kindness because honestly if they are professional? They don’t have to be kind and yet everyone that came in contact was kind. Dr. Olivares …
Dr. Olivares has shown professionalism, expertise, and empathy. He answered all the questions and gives details about the procedure. His staff is so amazing! They are funny, friendly, caring and knowledgeable. They make a stressful and hectic moment less overwhelming. Kudos to all.
I took my mom for a hospital follow up with Dr. Spier. The staff, both front and back staff were very attentive, kind and friendly. Dr. Spier was very honest in his findings and how to proceed with mom’s care. Thank you Rio Grande Urology at Remcon.
NP Paloma Becker is a very courteous staffand is a very professional provider. She listens to your issues and provides timely and exceptional service. I highly recommend seeking her for your urology issues.
Office personnel were very receptive and professional. Wait time was minimal. COVID screening they had in place appeared well thought out. Appointment with Dr. Spier went very well. He seemed genuinely interested in working with me to come up with a solution that remedied the issue at hand. Highly recommend.
My son was born 3 months early so we had to wait for his circumcision he’s 19 months now and Dr. Latiff and his team did amazing they were very informative and helpful. They have me a number to reach the recovery team with any questions I …
Took my friend Mr.Stewart and we really liked Dr. SPIER. The staff was nice and helpful. Returned there today and received excellent care. Quick and they answered all our questions.
Your physicians are great, your staff is super, but your phone system SUCKS !!!! Really SUCKS !!! I’ve spoken to Sr. Lozano about this issue many times !!! Why can’t you guys do better ???
The staff is very friendly and efficient. My appointment was at 10:40 and I was out by 11:00. I was in the waiting room for less than five minutes. The clinic nurse was nice. I went into the exam room and Dr. Eisenberg came in within five …
The staff at this office are all polite and professional when assisting patients. I like this location because Paloma Becker, NP is a compassionate and caring person. She helps me overcome my physical handicaps and makes my office visits as comfortable as possible.
The staff and physicians at Rio Grande Urology are some of the best in the nation. I’m a healthcare professional that works throughout the western part of the United States. I can definitely see the great care and attention to detail this …
I take my daughter to this location, Dr & staff are very friendly, they’re good with kids. They really care about their patients as they also give you good advice to improve! I personally recommend Belen Terrazas, CPNP
Dr. Spier has been my Mom’s urologist for years, today she went in for a routine follow up after being released from the hospital. She saw the PA Paloma who was incredibly kind and attentive. The whole staff from the associates at the front desk to the Med techs were very kind and patient. I would highly recommend.
Dr Spier was wonderful. My father has been a patient of his for years but this was my first time at an appointment with him. (I’m helping him navigate his medical care as he ages). Dr Spier’s care and concern for my Dad and knowledge of his …
Don’t like being made fun of because my name is different. Also my health is not great can’t have surgery but the doctor said he could put catheter out my stomach from my bladder.
This medical facility is very professional in its approach to providing excellent medical care. Dr. Spier values his patients by exhibiting great “bedside” manner and very respectful of your questions, concerns, and planning for your Heath. His staff are great as well.
Very nice staff and the waiting time was very reasonable especially for a new patient like myself. The front office staff was quick and efficient as well as their back office staff. …
Very efficient and courteous staff. Dr. Spier is the best. He spends the time to listen to your concerns and questions. And he explains everything in detail in a way that you leave without any concerns left unanswered.
I was worked in within two days on an urgent basis. No other medical group would go to this extent. My care was extensive and professional despite my immediate requirements.
Rio Grande Urology and the nurses and Dr Spears have been the best people and medical professionals that I have ever had. Very compassionate and kind and patient with me all these years. They have taken such good care of me. Always making …
Dr. Latiff the pediatric urologist is great, the very best in town for your kids. My baby needed to have a big surgery. I was very nervous, but everything went great and Dr. Latiff was very kind with my worries and sweet to my baby. All …
I had to have a TURP. I was awake (spinal anesthesia) and was expecting the worst. First, the spinal was done before I was aware they were doing it!! Then it worked great. Felt nothing thought the entire surgery. Quick recovery. …
On both occasions the receptionist and staff have been very courteous, friendly, and professional. I was seen in a timely manner ; didn’t have to be waiting forever. Dr Eisenburg is great and very thorough as is her ACNP, Paloma Becker! They both take their time to explain details to you and don’t rush you out the door !
My first visit to RGU was very pleasant. The receptionist was polite, efficient and helpful. Filled out forms and was quickly taken to begin check-in process. Dr. Spiers was an excellent listener and addressed my issues to my satisfaction. A very good experience!
Absolutely wonderful establishment! Everyone is kind, courteous and highly competent. The perfect place to go to when you have health problems. They get it!
I believe that picking the right doctor you are compatible and happy with are essential. I found Dr. Chris Olivares and his treatment choice, REZUM, for my BPH
changed my life.
Have ongoing treatment for prostate related issues. I have the highest praise for all the staff and Dr. Eisenberg. They are proficient yet I feel that they care about my well-being.
Visited RGU at the recommendation of my GP and a friend who is prostate cancer survivor treated by Dr Eisenberg. Dr E is an excellent choice, she and her staff are caring and efficient.
Today, 12/9/22, My appointment time was met, right on time. DrSpier was pleasant and explained my results and answered all my questions, took his time and made sure I understood what he said to me.
RGU is highly efficient. I never have to wait more than a few mins in main lobby or exam room. Their entire process – front if house & back of house – is run very wellZ Their staff is very responsive & professional. Dr. Eisenberg is very thorough, clear & direct. Nurse Becker is patient & attentive too.
Rio Grande Urology is a excellent healthcare facility
and Dr. Lauren Eisenberg is a true professional healthcare provider. I completely trust her ability to make the very best medical decisions based on her …
Minimal wait time, staff was efficient at processing, I was able to get the forms online and fill them out on my computer (MUCH easier than by hand especially on a clip board in Doc’s office) at home, and the doctor laid out a good course of treatment.
Dr. Olivares is very kind and caring. He takes the time to sit and listen. He always answers my questions. I am very confident in him. His staff is also kind and professional.
Stanton location is convenient for me. Had a surgery with Dr. Morilla. He is fabulous. The staff are pleasant and efficient. The PAs are also top notch. Able to answer all my questions and concerns.
All the staff from front desk to medical assistant are very professional and really care for patients needs. Dr. Spier is an excellent physician, very professional and explains your condition in detail, you feel very comfortable talking to him. . Doctors like him are hard to find.
I needed a 2 minute appointment to just have them order a sample to make sure the vasectomy worked. They couldn’t get me I for 3 months. I tried explaining to the office lady (she just wasn’t getting it), she refused to even transfer me to a nurse who would understand I just needed a analysis ordered. Very bad service.
The staff is extremely kind. Dr. Olivares was reassuring and down to earth dealing with my 94 year old father. I would encourage anyone looking for a urologist to come to this practice.
Very professional from the receptionist, to the nurses. Dr. Spier makes you feel like family. Explains everything and helps set your mind at ease. Definitely 5-Star.
The environment was very positive starting at the beginning when I entered the office- we were greeted with a welcoming hello and smile. I also observed how careful and beautiful an elderly couple was treated on their way out. We didn’t …
Dr Spier is a wonderful doctor. He saved my husband’s life 11 years ago. Everytime we see him he always takes time to answer questions and concerns. He remembers you, even in public. We love this man!! Antonia as well, she’s a sweetheart.
Had an appointment today at RGU’s Remcon office with Dr. Jeffrey Spier. He listened well, answered all my questions and made it clear he really cares about my health. His support staff also did an excellent job. Moving to the Southwest from …
The front desk staff to the staff in back and to my doctor, DR Spier they are caring professionals. Each of appointments were completed with great detail and efficiency. I high recommend Rio Grand Urology for your medical needs.
Exceptional staff, friendly, helpful and efficient. Dr. Spier is one of the nicest, most effective doctors in El Paso. He cares about his patients and one of a few that listen to his patients concerns. He strives to make your quality of life better.
Very competent Dr Becker. Looks after your health holistically. Doesn’t rush you to make treatment decisions. Reviews labs effectively. Overall a good experience. Competent health assistance.
Rio Grande Urology is a role model for other professional groups to follow.
From the minute you enter the front reception area, you are quickly acknowledged and assisted. Staff is very courteous and friendly. …
Dr. Spier was very professional but polite, included me in the whole health plan he outlined for me. I was treated great, he listened closely to my concerns and assured me that questions and concerns where important for him to address. …
I thought it was very good. Dr. Oliveras is very good and his nurse is awesome. She probably works as hard or harder then anyone there and together they are great. I am glad she is going back to school. Intelligent very hard working and both are dedicated. This visit 4.5 or better.
Dr Jeff Spier is simply the BEST. Having seen him on several appointments I feel eager and “qualified” to write an accurate review from my personal experience and what I have seen and heard from …
Dr. Spier is an excellent and compassionate doctor. He is straightforward, direct and to the point. My experience with him has always been pleasant.
He provides the best level of care. Excellence describes him and his staff the best.
Had an appointment at 1:45, got there 15 minutes before my CT Scan appointment. Wasn’t called in till after I got up to see how much longer, been waiting an hour already. For them to tell me they had a procedure that took a little long with …
I had an unfortunate event happen where I needed to see a urologist right away. Made a quick call to Rio Grande Urology and was able to be seen the very next day. Smooth check in process and was attended to promptly and all nurses and staff …
Staff was very efficent..very long wait time before seeing Dr.. highly recommend them!
DR. Lozano is an awesome doctor with the touch of our Jesus Christ. A very blessed man.
The drs r excellent and the staff treat u real well. The wait time isnt too bad either.
My husband went to this office. Says its a guy place very welcoming. Says loved it and will recommend all guys😀 …
I did have to wait long and I liked that Dr Volgeweed took lots of time to explain things to me. I felt very comfortable.
Dr. Lozano took his time to address all my concerns in depth and answered all my questions. Good listener. Wouldn’t think of going anywhere else.
Great service, staff, and Dr Spier is excellent.
Very good doctor!!
Dr Vogelweed is a great doctor. He TALKS to you and listens which is rare in today’s market.
Very good Covid-19 protocols, I felt safe at all times. Wonderful staff!
Staff is very friendly and Dr. Latiff is very helpful in explaining procedures and results. He is also very sweet.
Dr Latiff is great.. he’s like the grandfather for all kids.. calm, respectful, polite and always answers all our questions and concerns…
The staff is very nice. Not too long of a wait to see the nurse.
My Grandfather is a patient. Wait time isn’t that long, the staff is really friendly and they always take very good care of him.
They all treat you like a person that they care about. Highly professional and knowledgeable.
WE LOVED RIO GRANDE UROLOGY, ITS GREAT! THE APPOINTMENTS WERE ON TIME AND THE STAFF WERE ALL FRIENDLY. EVEN WHEN WE HAD AN APPOINTMENT WITH THE NURSE PRACTITIONER (WHO BY THE WAY IS GREAT) THE DOCTOR CAME IN ON HIS TIME WHEN THERE WAS A QUESTION. THEY HAVE A GREAT FOLLOW UP SYSTEM TO CHECK ON THEIR PATIENTS ALSO..
Love Dr Lauren Eisenberg and her staff! They are always busy but very friendly and prompt!
Make sure you call the east side reception they are more helpful in getting you an appointment. Candace doesn’t care she just gives you whatever is next even if you ask to be seen sooner.
Dr. Spier and NP Becker took really great care of me and made me feel like I was not just another patient.
Dr Latiff demonstrates compassion and Knowledge.
I really recommend Dr Latiff.
Diana, Miriam and Alma are really good staff.
Dr. Spier and his staff are great. I would highly recommend Dr. Spier to friends and family.
The staff is friendly, professional, willing to answer questions and listen to your concerns. They were great with my son. Thank you all
10- Everyone I dealt with was kind considerate I felt appreciated as a client and thank you to Dr. Spears he was especially understanding
Service was excellent, I was seen in a very timely manner and Dr. Eisenberg explained things clearly.
Very positive and informative caring staff. Great health care and state of art technology.
Besides the friendly staff, I did not have to wait to long to see the doctor.
I thought I was having another kidney stone, they took me in without an appointment. Tests were scheduled the same day. Everyone took good care of me.
Employees are always friendly.
Dr Spier is awesome!!!! His staff is very courteous and friendly
Staff was great and Dr spiers listens to the patient.
Great staff. Very caring
Loved that it was fast! Dr. Latiff was very good at explaining everything and made my son feel comfortable and safe.
They know exactly what to do solve urination problems. Most friendliest environment in El Paso. They listen to your health concerns and work as team.
I really love Rio grande urology Dr. E ISENBERG explained everything with detail she is very knowledgeable.
Dr. Bieri and his staff, and everyone at Rio Grande Urology, for that matter, is awesome. They made me feel at ease and comforted. And Dr. Bieri explained everything completely, and with compassion. Thank all of you!
The staff was friendly and the waiting time was brief. Dr. Eisenberg was thorough and kind.
Have wonderful staff they are very nice to their patients and very professional too.
Great Staff and Doctors, very thorough and great attitude from everyone I’ve interacted with in my many appointments. I would recommend them to my family and friends!
Wonderful experience from beginning to end. With my prostate cancer treatment.
Full remission.
Very personal hands on,caring staff.
I highly recommend.
The best care Doctor Becker she is the best she care for her patients
I want to tell everyone that Rio Grande Urology has the best staff. They are always gentle and kind, very professional and organized. And my symptoms are greatly improved.
My son was recommended to Dr .Latiiff for a Testicle varicocele. Going on two month with the pain i didnt like the first visit i was told to take everything papers cds from ultrasound. Then he didnt even give pain medicine for him my son …
I was very happy with my results working with Dr. Taber. He is a very nice man, good bedside manner. And the staff was very efficient and fast getting my results.
Professional personnel all the way around. Explained things clearly, friendly staff. The wait was a little long, but got the quality service I was expecting.
I had an initial examination by Dr. Spier and appreciated his direct and honest conveyance of my condition. I was in very knowledgeable and capable hands.
Great Service and detailed oriented
Good experience Dr Spier is kind and available for questions, answers all your concerns.
Staff is friendly and competent.
Wait time was minimal.
I recently had a radical prostatectomy performed by Dr Eisenberg with outstanding results. For me, this was the correct choice and I am very pleased.
Great staff, very attentive; wait time was very minimal.
The nurse practitioner was outstanding; very caring; explained my diagnosis then next steps to take.
Dr. Eisenberg and the entire staff are friendly sharing in professional in the way they treat the patients
I took my brother in law to see Dr. V. and he was so kind and gentle with both of us… Victor is so tired of the unexpected and tired of pills…. but this visit he understands he needed thou we waited a month but worth it….. Thank you …
Not too much of a wait. Pretty outstanding compared to other doctors. Office staff was friendly. Dr. Latiff very caring and thorough!
The staff was very helpful and friendly, the units are divided into categories for quick attended service. Everyone is very professional and considerate of your needs, and there is always very short waiting times
Dr. Spier and all the staff’s are extremely caring and profesional. It is a Blessing to have this resource in El Paso !
Everyone is very professional and pleasant. Wait time is minimal. Dr. Spier may be the best doctor on the planet.
Absolutely. 100%…Recomemded..!!!…The. Whole. Staff. From. Start. To. Finish…very. Nice. Quick .Very. Professional……Dr Olivares..Geeat. Doctor !!!….
1.Appointments are being scheduled for me with out me knowing or confirming them first.
2.Prescriptions that never make it to the pharmacy happen every single time. …
My appointment was very professional and feel safe with all the precautions they took since you get to the door.. very friendly and helpful staff. Thanks
Personnel and practitioner excellent very clean office . Very friendly and helpful staff highly recommended remembering and I
The nurse was very professional and sweet. Exceptional bed side manner
Dr. Voglewede and his staff are great. Very attentive and courteous. I love how he takes the time to explain what he is doing and why. Very gentle during the examination.
They were quick & kind! Answered all my questions. The place was clean & spacious. Would recommend the to friends & family!
Excellent doctors, nurses, and nurse practitioners…they treated me well after bladder stones and infections set in. Surgery went perfect, and so did follow up…
The worst experience I’ve had at a doctors office waited and hour and still counting past my sons appointment still currently waiting the nurses said he was barely even on his way not even at the location. It is not okay to waist people’s …
I have been to many urologists over the years. I recently moved back to El Paso. And I’m glad to have found Rio Grande Urology. Their doctors and staff are the most caring I have experienced. I would greatly recommend their services. Top notch!
Dr eisenberg and her nurse practitioner were excellent. Good communication. Check out need a small amount of help. But Dr Lauren eisenberg is worth the visit.
Snipped up with minimal discomfort and loving it! Thank you Rio Grande Urology!!!
I had my first appointment and the staff was friendly and Dr. Spire was great. Thank you.
Dr Spear and his staff are amazing! He is one of the most caring doctors I have ever met. I highly recommend going to him.
I bring my 89 year old mother here every 6 months or so, and while I think very highly of Dr. Eisenberg, I’m not at all happy with the inordinate amount of time spent waiting to be seen, 1.5 hours on average.
Everyone was very friendly and helpful. My child was quickly put at ease and he felt comfortable with everyone. Great explanations of treatment options and expectations.
A very friendly, well organized, professional medical staff who work as a team to provide top notch care for their patients. I highly recommend their services
Highly recommend DR. DANIEL MORILLA!!!! He has the best bedside manners and he performed my vasectomy with zero pain during and after the procedure! He put me at ease during the entire procedure. Ask for Dr. Morilla when you cal Rio Grande Urology. Their entire team is very professional.
Excellent bedside manner! In and out fast but took the time to thoroughly examine me and explore options.
Very nice office staff and office. The wait wasnt too bad considering it is a very busy office, although many doctors on staff. Dr. Spier listened to my concerns and eased my mind immediately! Very good bed side manner and will definately see him again should i ever need a eurologist again.
They are great the doctor is honest and provides you with the best recommendation. The staff is friendly and they are quick. They make you feel right at home.
Dr. Eisenberg is the best urologist in El Paso. She even returns phone calls at 8:30 at night. She takes the time to talk with you and explain everything so that you can make a well informed decision. I would recommend her to anyone
I have been a patient of Dr. Jeff Spier for about 5 years and I have the utmost respect for his professionalism, bedside manner, caring attitude, and most of all, his knowledge base to properly work up a medical case. He is a great example …
Dr. Eisenberg is the ONLY Dr. out of MANY who has had a good, believing attitude in regards to my complaint about Dr. Aboseif from California who injured and caused some damage in me. …
Dr. Voglewede has been great to work with. Very kind, gentle, and adept at what he does. He is a rare breed of doctor who brings a wealth of valuable experience. And the staff is amazing too!
Was a great experience. Staff and doctor were friendly and accommodating. Treated me very well 👍🏼 …
Been coming here for 2 years after a tumor found in kidney. Had embolization done (by a specialist) now I follow up with Volgoweed every six months to ensure tumor has shrunk and kidney functioning as it should. Love that he request …
The staff are very competent and nice. The doctor is amazing. They lost a star because I was there from 1:15 until after 5!! Waiting so long is energy depleting.
Dr. Vogelwede and all of his team are the best ever! He has continuously treated me from childhood until now! He takes care of three generations in my family! He alone with his colleagues and staff are true blessings to this world!
Dr. Lauren Eisenberg & Paloma Becker are very professional & have given me the best care. All the staff is great.
Dr Spier is a great doctor. Very professional and excellent bedside manner. He sits down and actually explains everything. He doesn’t just rush through the visit. I highly recommend Dr Spier.
Met with Doctor Spier for a vasectomy, he kept me informed of what to expect before, during and after the procedure, the staff here is really professional and friendly, they keep appointments at the time they say they are, highly recommend this place.
The nurses and Dr. Latiff are very professional and friendly! Would recommend!
Dr. Belen Terrazas Ponce is just amazing she explains and answers any questions you have! She is also very caring we love her and her staff ! Thank you for being YOU!
The customer service is great. Dr Spier takes time to listen and is genuinely concerned about your health. This is the best urology clinic in El Paso.
Dr. Eisenberg has provided excellent medical advice concerning my urological concerns. She has successfully identified (with laboratory verification) and removed numerous kidney stones during a surgical procedure. She is diligent with …
My appt was at 11:30am and I was being seen within 15 minutes. I was there to see Dr. Voglewede. He answered all my questions. We agreed with a conservative approach, but he told me not to hesitate to call him if my condition should change. I felt like I was in good hands.
I dealt with benign prostatic hyperplasia (BPH) symptoms for 22 years. My prostate was about 2-1/2 times normal size. I had TURP surgery performed four years ago by Dr. Jeffrey Spier. The surgery went very well and my symptoms gradually …
Experience was excellent except for the blood pressure check and new appointment time. I think it makes a difference if you take blood pressure with a heavy shirt on. And I was never asked any preferences to line up my next appointment. Just handed a card with date I couldn’t make out.
It was my first time there, the Staff and Physician were friendly. Dr. Spier had excellent bed-side manner so did his PA Bethany.
I have been a patient of Dr. Eisenberg’s for several years and have had many surgeries. I always feel that I am in skilled capable hands. She is both personable and professional and I am ever grateful.
We appreciate the wonderful care that doctor Spier and his team supply. He is very caring and goes beyond in his desire to help his patients . Thanks doctor Spier you’re a Godsend.
They were fast and courteous. Dr. Spier was genuinely excited to help. The entire experience was great. Thank you.
Very pleasant from the check in with Daisy. She is very pleasant and make you feel comforted prior to your visit. Staff is excellent, Dr. Spier is amazing!!!
Very efficient staff. I was in and out in a timely manner. Dr. Eisenberg was attentive and thorough!
The staff is wonderful, the ladies who took care of me were exceptional and even when Dr. Voglewede had to step out side of the office for an emergency for 30-45 mins they were very considerate of our time and ask if we wanted to wait or …
I really felt at ease talking to Dr Spier about my health and he always has positive things to say about me.The staff gets an A+ . They are so quick, caring and efficient. The waiting time is minimal
I have always had positive experiences. Dr. Eisenberg is patient and explains my medical condition.
My son has been a patient of Dr Latiff for 10 years, we love him! He’s amazing, as well as his staff!
Moved here this year. The doctors are great. The staff is so helpful. I am very pleased with them
Very professional staff. The office is organized and efficient. You receive the necessary care in timely manner.
I see Dr. Spier about every six months for my prostate cancer issues. He’s the best you’ll ever find anywhere. I wish everyone in the health care profession provided the kind of empathy and professionalism that he did!
Ms. Belen Terrazas is a compassionate and caring CPNP. She listened to everything my son told her and she took her time with us. Dr. Latiff is also a great doctor. We have not met a more knowledgeable pediatric urologist. One bad thing …
No nonsense friendly knowledgeable and professional.
NP Belen Terrazas has amazing bed side manners. Very professional and knowledgeable . I waited less than 5 minutes to be seen. The waiting room and exam room is very clean. The staff is all very nice.
Just left having a Vasectomy and to be honest it was the best procedure. I had so much anxiety and fear but Dr. Isenburg was the best I could have ever hoped for. Barely felt any pain. Anticipation was worse then the procedure. I would definitely recommend her to any guys who are thinking of getting this procedure.👍 …
Very professional team of doctors, nurses and medical assistants. Doctor Olivares is ready to listen to your concerns and doesn’t treat you like a number
Great Dr. Very knowledgeable, professional. Dr Latiff explains everything with detail and is with you every step of the way. He has all the patience and love in the world for children. You can tell he enjoys his profession and is about watching these children grow into healthy young adolescents.
Very friendly staff and appointments are done in a timely manner. Physician was also awesome!!
Everyone especially the doctors are courteous and caring . The wait time is not bad , it is comforting having nice persons looking after you when you feel ill
Highly impressed with Dr Spier his as well as all the staff at Rio Grand Urology. I ask lots of questions and everyone was very competent, thorough, as well as kind and attentive walking us through each step of the process. You can tell …
The entire staff is friendly and courteous. First time seeing Dr. Olivares and I was very pleased with the visit. He was very attentive and thorough when he addressed my particular situation.
Front office staff is efficient, professional, and courteous. Medical staff runs in a similar vein. Doctor Spier is the ultimate professional. He has a great bedside manner and listens to your questions and concerns. He takes the time to …
Excellent service from beginning to end! Dr. Olivares is excellent. Everyone is caring and the follow-up is amazing. They are always available to answer your questions and service is top notch!
Dr. Spier is one of the nicest doctors my husband has seen. The office is ran very efficiently and wait times are minimal. I’ll definitely recommend Dr. Spier to all my friends
First time in over a year that I have hope of getting my frequent urination problem solved.
EXCELLENT CLINIC ,PROFESIONAL, PRIVACY BIG CREDIT TO DR. ISENBERG, VERY PLEASED WITH THE SERVICE
The receptionists are very friendly and helpful!!
Dr Olivares and his staff are friendly, professional, and knowledgeable and make you feel very comfortable!!! Dr Olivares is very knowledgeable and thorough and answers any questions you have !!!
Staff was extremely polite, informative, and professional. Dr Spier took his time to explain exactly what the issue was and how he would help correct it. Put me at ease.
Because of Dr Eisenberg I lived to see all my grandbabies. She is an excellent doctor and staff was so very kind and helpful.
Highest quality medical care with outstanding customer service!!! Dr. Spier is a true professional that treats patients with a sincere interest in their needs and explains options and treatments in a non judgement manner. His enthusiasm carries over to his staff who have obviously bought into this great business model!!!
Very friendly staff and great Doctors. Scheduled appointments are seen promptly which is unlike many other doctors in El Paso.
Dr. Spier has the best bedside manner of any physician I’ve ever dealt with. Extremely caring, empathetic and knowledgeable. I recommend him without reservation.
Doctors and staff are great. HOWEVER, their billing policies and procedures are horrible. My insurance had paid them in full yet they kept charging me $100+ everytime I had to visit. Now I’ve been expecting a refund for weeks and only …
First time visit,wonderful experience. The staff was very professional and caring, Dr spier was very attentive to my concerns, and I felt very comfortable with his expertise. I will recommend this place and Dr. to everybody that needs to see an UROLOGIST.
Dr Spier is great . He listens , shows concern, he’s thorough and even thanks his patients for placing their confidence in him . The staff at this office is very friendly and helpful . The wait time is minimal . Doctor Spier speaks spanish .
Great reception staff. very short wait time. Dr. Spier was extremely friendly and very informative about what he was going to do and why it would be of benefit to me. Thanked me for choosing his practice. Covid-19 safe.
All personnel were friendly and made us relax as we had not been there in two years. Dr Spicer is a wonderful doctor.
Thank you so much nurse practioner Paloma Becker for taking the time to find what issues I had. She was super patient and called to check up on me. She was so curtious in making sure I was not in pain and keeping me comfortable. This type …
After a very harrowing ER experience, Dr. Latiff was able to get us in the day after I called. Not only that, but he spoke to me on the phone personally. Twice. He even called at 9pm to check on my daughter. I can’t remember ever getting …
My experience at RGU, was great. The staff (administration, nurses, med techs, and Dr. Spier), were all OUTSTANDING. Dr. Spier was exceptional, kind, understanding, concerned, (he listened to me, and visa versa), he explained to me what the …
I have been taking my son with Dr. Latiff since he was a baby, he is almost 5yr now. We love Dr. Latiff, he really cares for hes patients, my son had surgery 3weeks ago and I couldnt be happier with the care, and attention the Dr. gave him. …
I’ve been coming to RGU for the last 6 yrs for yearly checkups. Dr. Eisenberg and her Staff have been professional and courteous during each visit Their warm customer service is appreciated.
Been coming here for years with my daughter.. terrazas is such a great dr, n caring. Shes great. Highly recommend it here. The staff is great also. Still great
The people at RGU are some of the best I’ve ever seen. Always so courteous and friendly.
Dr. Latiff was amazing! He was very patient and kind with my son. He was attentive to our concerns and made sure we felt comfortable with the procedure. Before surgery he comforted my son and gave us peace of mind.
Antonia is awesome and Dr Spier is great!
Young woman who did my kidney and bladder sonogram was very nice, professional, considerate and gentle especially cause I had a full bladder.
Glad I found Dr. Spier.
The concierge m.d. model & short wait times I’m used to with my general m.d. don’t work for urology or most specialty practices. Given that, the staff was …
The staff are very friendly. They are very helpful. Service was fast.
I had a great experience. I arrived 45 minutes prior to appointment, had all paperwork filled out, insurance and ID ready to go the day before. Waited about 10 mins or so then was called in. My son was seen almost immediately by the NP and …
The experience was great, from the receptionist to the young lady who did all the Play Minary work prior to me seeing Dr. Spier. Dr. Spier is such a compassionate position, he makes you feel like you are his only patient his diagnosis and …
I really like the promptness of the staff. You make an appointment at 9 and they have you in the office examination room well before then ready to go. The staff and the doctors and the nurse practitioners are all exceptionally professional …
We love Dr.Latiff and his staff! They actually care about their patients & take as much time as necessary to make sure all your questions are answered. Some may complain about the long wait times but I would wait longer if I had to. I know …
My experience with Dr Eisenberg was awesome. I’m in a lot of pain with a kidney stone. She was compassionate, soft speaking, right to the point and answered everything I needed to know for the surgery. To bad there are not 10 stars there …
Always great attention from the front office and from the attending. Today I went in stuck on a phone call that had kept me on hold for almost an hour- I couldn’t hang up!! The front office worked with me and made sure I was able to remain on hold and still get in as soon as I was available. I really appreciated it.
Staff are really super. I’m glad I’m being treated there.
This post is in my wife’s name but I was treated for prostate cancer at RGU. My experience from diagnosis to completion of radiation treatment was done professionally and with a positive attitude by all involved. Dr. Spier and Dr. Mendel …
Everybody there was very kind, helpful, and accommodating. Dr. Spier and his nurse practitioner (sorry, can’t remember her name) are friendly and exhibited genuine care for me and what I needed. They were informative and open to all my …
The Staff are really professional. I recommend them to any one
Was there 30 minutes early and was walking out the door 5 minutes after my appointment was supposed to begin
This was my first time going to Urology. Very new to me! The medical staff were professional, knowledgeable, and respectful. They took very good care of me. They explained procedures, and answered my questions. This was on west & east El Paso!
Dr. Spier is very professional, compassionate, caring and has empathy towards his patients. Don’t think I could have found a better doctor to take care of my son
Dr. Latiff is an absolutely wonderful doctor. My son was referred to him due to a condition he had. My fiancé and I had never heard of this condition and we were nervous about the procedure that needed to be done. Dr Latiff explained to us …
Highly recommend dr. Belen terrazas and Dr.latiff . They’ve been both with my son helping him with his health condition since birth and always go above and beyond !
The staff and Dr. Latiff were kind and helpful. When my child was hospitalized earlier in the year, Dr. Latiff checked on him regularly. I appreciate his expertise and his friendly staff. We have been to the office a few times.es and each visit has went well.
My visit was a 10 from beginning to end. Everyone was professional and kind. I’m very impressed with kindness because honestly if they are professional? They don’t have to be kind and yet everyone that came in contact was kind. Dr. Olivares …
Dr. Olivares has shown professionalism, expertise, and empathy. He answered all the questions and gives details about the procedure. His staff is so amazing! They are funny, friendly, caring and knowledgeable. They make a stressful and hectic moment less overwhelming. Kudos to all.
Dr. Spier has been a God send! He diagnosed and solved my problem quickly. He is very friendly and supportive. I can’t thank him enough.
5 stars for Dr. C. Olivares, Jaqueline, and Jose, I highly recpmend them, I am very happy with the way they helped me.
I took my mom for a hospital follow up with Dr. Spier. The staff, both front and back staff were very attentive, kind and friendly. Dr. Spier was very honest in his findings and how to proceed with mom’s care. Thank you Rio Grande Urology at Remcon.
NP Paloma Becker is a very courteous staffand is a very professional provider. She listens to your issues and provides timely and exceptional service. I highly recommend seeking her for your urology issues.
Great staff knowledge freindly , polite, kind, and thoughtful, best place ever!
Very professional AND COURTEOUS STAFF, DOCTOR.
They treat you in a very friendly manner, very proficient and organizes. No …
Office personnel were very receptive and professional. Wait time was minimal. COVID screening they had in place appeared well thought out. Appointment with Dr. Spier went very well. He seemed genuinely interested in working with me to come up with a solution that remedied the issue at hand. Highly recommend.
Dr Spier is compassionate and really puts in the effort to help with my complicated cade.
My son was born 3 months early so we had to wait for his circumcision he’s 19 months now and Dr. Latiff and his team did amazing they were very informative and helpful. They have me a number to reach the recovery team with any questions I …
Took my friend Mr.Stewart and we really liked Dr. SPIER. The staff was nice and helpful. Returned there today and received excellent care. Quick and they answered all our questions.
Doctor Spier and his staff is the best , thank you.
Your physicians are great, your staff is super, but your phone system SUCKS !!!! Really SUCKS !!! I’ve spoken to Sr. Lozano about this issue many times !!! Why can’t you guys do better ???
Paloma Becker acnp is very professional in caring for me always
Staff is professional and friendly, Dr. Spier is personable and fully explains results and needs. He truly cares about his patients
The staff is very friendly and efficient. My appointment was at 10:40 and I was out by 11:00. I was in the waiting room for less than five minutes. The clinic nurse was nice. I went into the exam room and Dr. Eisenberg came in within five …
The staff at this office are all polite and professional when assisting patients. I like this location because Paloma Becker, NP is a compassionate and caring person. She helps me overcome my physical handicaps and makes my office visits as comfortable as possible.
Office stuff personnel very attentive, medical stuff very helpful, the best specialist in town Dr Olivarez.
They make you feel very comfortable. …
The staff and physicians at Rio Grande Urology are some of the best in the nation. I’m a healthcare professional that works throughout the western part of the United States. I can definitely see the great care and attention to detail this …
I take my daughter to this location, Dr & staff are very friendly, they’re good with kids. They really care about their patients as they also give you good advice to improve! I personally recommend Belen Terrazas, CPNP
Dr. Spier has been my Mom’s urologist for years, today she went in for a routine follow up after being released from the hospital. She saw the PA Paloma who was incredibly kind and attentive. The whole staff from the associates at the front desk to the Med techs were very kind and patient. I would highly recommend.
Dr Lauren Eisenberg is simply the Best of the Best!
She’s given me the best care that anyone could ever ask for. She’s very through with her exam!
They were GREAT!! Dr was AWESOME!! Very nice!
Dr Spier was wonderful. My father has been a patient of his for years but this was my first time at an appointment with him. (I’m helping him navigate his medical care as he ages). Dr Spier’s care and concern for my Dad and knowledge of his …
Dr. Spier has consistently been a conscientious physician with me I greatly appreciate the level of professional care he has provided.
Very kind and informative. You can tell they are actively trying to honor everyone’s time.
Love it here! Dr’s are awesome 👌 Staff is helpful and friendly 😀 …
Smooth sailing from reception desk, Drs examination to the discharge everybody was very friendly and courteous.
Awesome experience great explanation of all information / examinations and procedures thank you for being professional and supportive
Don’t like being made fun of because my name is different. Also my health is not great can’t have surgery but the doctor said he could put catheter out my stomach from my bladder.
This medical facility is very professional in its approach to providing excellent medical care. Dr. Spier values his patients by exhibiting great “bedside” manner and very respectful of your questions, concerns, and planning for your Heath. His staff are great as well.
I feel comfortable while visiting Dr Eisenberg, she is attentive and provides me with good advise and attention
Very nice staff and the waiting time was very reasonable especially for a new patient like myself. The front office staff was quick and efficient as well as their back office staff. …
Dr. Olivares and staff were very attentive. Didn’t have to wait very long either.
Lots of people in a busy environment but, the care, efficiency and dedication of service was exemplary.
Everyone is very friendly patient and very professional thank you for great service
There is no other medical care like Rio Grande Urology. The experience and care is superb especially from Paloma Becker! Thank you.
Dr Latiff is amazing, patient, kind and caring. Thank you RGU staff for your kindness.
Appreciate Dr. Spier and staff being punctual and helpful when I have appointments.
Very efficient and courteous staff. Dr. Spier is the best. He spends the time to listen to your concerns and questions. And he explains everything in detail in a way that you leave without any concerns left unanswered.
Appreciated the professional and friendly service provided to me the day of my appointment.
Dr. Eisenberg is great and very attentive. I’m in and out within an hour.
I was worked in within two days on an urgent basis. No other medical group would go to this extent. My care was extensive and professional despite my immediate requirements.
Very professional. Treated you like family which shows they really care.
Rio Grande Urology and the nurses and Dr Spears have been the best people and medical professionals that I have ever had. Very compassionate and kind and patient with me all these years. They have taken such good care of me. Always making …
Dr. Latiff the pediatric urologist is great, the very best in town for your kids. My baby needed to have a big surgery. I was very nervous, but everything went great and Dr. Latiff was very kind with my worries and sweet to my baby. All …
Love seeing Dr. Eizenberg. Everyone who works there is great.
I had to have a TURP. I was awake (spinal anesthesia) and was expecting the worst. First, the spinal was done before I was aware they were doing it!! Then it worked great. Felt nothing thought the entire surgery. Quick recovery. …
Awesome, they took care of me a lot sooner than expected in the same professional way they always do 👏👏👏👍 …
Everything is really fast at RGU! Never have to wait and The staff is always super nice and helpful, I couldn’t ask for a better urologist team
On both occasions the receptionist and staff have been very courteous, friendly, and professional. I was seen in a timely manner ; didn’t have to be waiting forever. Dr Eisenburg is great and very thorough as is her ACNP, Paloma Becker! They both take their time to explain details to you and don’t rush you out the door !
My first visit to RGU was very pleasant. The receptionist was polite, efficient and helpful. Filled out forms and was quickly taken to begin check-in process. Dr. Spiers was an excellent listener and addressed my issues to my satisfaction. A very good experience!
Was seen shortly after arriving by Annette.
She was very nice and told me everything that she was doing to make me feel at ease.
Excellent patient flow very knowledgeable technician who performed my CT scan she kept me informed as to procedure and each step as we went!
Excellent doctors. They always see you within 5-10 minutes of your appointment time. Rare in El Paso.
Dr. Speirs, great Dr! treats you like part of his family. Felt at ease all the time. Great personal & friendy athmosphere
Really recomend them!!!
Absolutely wonderful establishment! Everyone is kind, courteous and highly competent. The perfect place to go to when you have health problems. They get it!
Dr. Layoff and his staff are amazing. They are very patient and straight forward. I strongly recommend him.
I believe that picking the right doctor you are compatible and happy with are essential. I found Dr. Chris Olivares and his treatment choice, REZUM, for my BPH
changed my life.
They are very courteous and professional about you and your need .
I felt I was in a right hand . I recommended to any one that I know . …
Best doctor I’ve seen in years… Dr.Spiers made me feel very comfortable discussing my issues, will definitely continue my follow ups with him
Have ongoing treatment for prostate related issues. I have the highest praise for all the staff and Dr. Eisenberg. They are proficient yet I feel that they care about my well-being.
Dr. Spier is an excellent urologist and his staff is efficient. I typically don’t spend a lot of time waiting.
Very impressed. Was called right on time for a Cscan. Annette was great, explaining the procedure in great detail to me & making sure I was ok.
Visited RGU at the recommendation of my GP and a friend who is prostate cancer survivor treated by Dr Eisenberg. Dr E is an excellent choice, she and her staff are caring and efficient.
Today, 12/9/22, My appointment time was met, right on time. DrSpier was pleasant and explained my results and answered all my questions, took his time and made sure I understood what he said to me.
RGU is highly efficient. I never have to wait more than a few mins in main lobby or exam room. Their entire process – front if house & back of house – is run very wellZ Their staff is very responsive & professional. Dr. Eisenberg is very thorough, clear & direct. Nurse Becker is patient & attentive too.
Rio Grande Urology is a excellent healthcare facility
and Dr. Lauren Eisenberg is a true professional healthcare provider. I completely trust her ability to make the very best medical decisions based on her …
Minimal wait time, staff was efficient at processing, I was able to get the forms online and fill them out on my computer (MUCH easier than by hand especially on a clip board in Doc’s office) at home, and the doctor laid out a good course of treatment.
Dr. Olivares is very kind and caring. He takes the time to sit and listen. He always answers my questions. I am very confident in him. His staff is also kind and professional.
Stanton location is convenient for me. Had a surgery with Dr. Morilla. He is fabulous. The staff are pleasant and efficient. The PAs are also top notch. Able to answer all my questions and concerns.
All the staff from front desk to medical assistant are very professional and really care for patients needs. Dr. Spier is an excellent physician, very professional and explains your condition in detail, you feel very comfortable talking to him. . Doctors like him are hard to find.
I needed a 2 minute appointment to just have them order a sample to make sure the vasectomy worked. They couldn’t get me I for 3 months. I tried explaining to the office lady (she just wasn’t getting it), she refused to even transfer me to a nurse who would understand I just needed a analysis ordered. Very bad service.
The staff is extremely kind. Dr. Olivares was reassuring and down to earth dealing with my 94 year old father. I would encourage anyone looking for a urologist to come to this practice.
Very professional from the receptionist, to the nurses. Dr. Spier makes you feel like family. Explains everything and helps set your mind at ease. Definitely 5-Star.
The environment was very positive starting at the beginning when I entered the office- we were greeted with a welcoming hello and smile. I also observed how careful and beautiful an elderly couple was treated on their way out. We didn’t …
Dr Spier is a wonderful doctor. He saved my husband’s life 11 years ago. Everytime we see him he always takes time to answer questions and concerns. He remembers you, even in public. We love this man!! Antonia as well, she’s a sweetheart.
Had an appointment today at RGU’s Remcon office with Dr. Jeffrey Spier. He listened well, answered all my questions and made it clear he really cares about my health. His support staff also did an excellent job. Moving to the Southwest from …
The front desk staff to the staff in back and to my doctor, DR Spier they are caring professionals. Each of appointments were completed with great detail and efficiency. I high recommend Rio Grand Urology for your medical needs.
Exceptional staff, friendly, helpful and efficient. Dr. Spier is one of the nicest, most effective doctors in El Paso. He cares about his patients and one of a few that listen to his patients concerns. He strives to make your quality of life better.
Very competent Dr Becker. Looks after your health holistically. Doesn’t rush you to make treatment decisions. Reviews labs effectively. Overall a good experience. Competent health assistance.
Rio Grande Urology is a role model for other professional groups to follow.
From the minute you enter the front reception area, you are quickly acknowledged and assisted. Staff is very courteous and friendly. …
Dr. Spier was very professional but polite, included me in the whole health plan he outlined for me. I was treated great, he listened closely to my concerns and assured me that questions and concerns where important for him to address. …
I thought it was very good. Dr. Oliveras is very good and his nurse is awesome. She probably works as hard or harder then anyone there and together they are great. I am glad she is going back to school. Intelligent very hard working and both are dedicated. This visit 4.5 or better.
Dr Jeff Spier is simply the BEST. Having seen him on several appointments I feel eager and “qualified” to write an accurate review from my personal experience and what I have seen and heard from …
Dr. Spier is an excellent and compassionate doctor. He is straightforward, direct and to the point. My experience with him has always been pleasant.
He provides the best level of care. Excellence describes him and his staff the best.
Had an appointment at 1:45, got there 15 minutes before my CT Scan appointment. Wasn’t called in till after I got up to see how much longer, been waiting an hour already. For them to tell me they had a procedure that took a little long with …
I had an unfortunate event happen where I needed to see a urologist right away. Made a quick call to Rio Grande Urology and was able to be seen the very next day. Smooth check in process and was attended to promptly and all nurses and staff …