RiteCare Urgent Care Medical Center

Medical center, RiteCare Urgent Care Medical Center

Carbon Health is a modern, tech-enabled healthcare company transforming the primary care and urgent care experience. With a growing network … See more

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RiteCare Urgent Care Medical Center Contact Details

  • 915 W 49th St, Hialeah, FL 33012
  • 305-200-1225
  • Saturday 9AM to 7PM
    Sunday 9AM to 7PM
    Monday 9AM to 7PM
    Tuesday 9AM to 7PM
    Wednesday 9AM to 7PM
    Thursday 9AM to 7PM
    Friday 9AM to 7PM
  • http://www.ritecaremc.com/
  • Facebook, Twitter

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RiteCare Urgent Care Medical Center Reviews ( 230 )

  1. (Translated by Google) The service was excellent. They treated me with dignity and helped me improve my health situation. The wait was short, and they knew exactly what they had to do to help me and they were happy to do it. I will always …

  2. Just received the most wonderful care at Carbon Health as a tourist. I saw two health professionals and had very thorough care. Everyone i dealt with from the front desk to the Doctor were so caring and professional even as far as taking …

  3. The young blonde lady who worked at the front desk denied me service saying that it was 6:30pm and they closed at 7pm. I wasn’t feeling well and she completely disregarded my well being because she wanted to go home.

  4. I was shocked to find a medical service establishment like this in Hialeah. Unbelievable. I can only compare it to Medical services in Boston Mass.This place is really a diamond in the ruff.

  5. Please don’t waste your time at this PLACE! They’re so rude, One lady thought I couldn’t understand Spanish and spoke so nasty about certain people that walk in… it’s Hard to get in contact with Management there. If I could give zero stars I WOULD

  6. This clinic turned me away from being seen even when I had medical insurance and I mentioned I was in pain. This is against medical policy I am so furious. If it is urgent please do not visit this place, I do not recommend it.

  7. Excellent services, very clean, professional and very nice people, nurses, great Doctor. I can recommend this place. Thank you to the staff, specially Doctor Gravel ❤️😘 …

  8. Very friendly. Short wait time. Doctor very attentive and is very interested in asking what all the concerns are. Assistants are professional and caring.

  9. This place went down the drain , you need a appointment now for urgent care , this is not a urgent care anymore , new management ruined this place

  10. The experience was horrible the nurse with bad attitude the Dr only made the orine test when the symptoms was heart pain and high blood pressure and high fever and I talk I was out the country he said the pain was because I have high fever. …

  11. Did my covid testing here, it was a mess and they should have been more organized. Also go back a FALSE POSITIVE results. So freaking ridiculous. Never coming back, don’t recommend this place to anyone, if you’re getting tested please go some where else

  12. Excellent doctors and rehabilitation center. I have used both centers. I had done my regular blood work and annual check up. I had injury theraphy. Staff is very professional.

  13. After saw the reviews from this urgent care I decided to take my son there,we live very closed. We got there 12 min before closing nobody was there waiting to see the doctor I spoke with the nurses/receptionist they asked what happened to …

  14. It was a great experience front desk attention was done supper fast.i was in side with the doctor in 10 minutes .I have cut my ✋ hand the doctor put stiches bearly no pain nurses attention A plus excellent doctor.i thank you very much .God bless you.merry Xmas🎄☃️❄️ …

  15. The overall experience. The promptness of the nurses and doctors and the courtesy and how knowledgeable they were and able to answer my questions. They work efficiently and professionally and VERY AFFORDABLE services.

  16. This is my regular Dr office they are very nice convenient, wait times are always low walk in anytime or by appointment, the staff is super polite and professional the nurses and Drs are great. I recommend it.

  17. Bad experience, had to get tested for COVID because my work had requested it. There are people around me who went to a stadium and a park who got tested and received results within an hour. It’s already been a day and they just put me on hold and tell me to call at closing time and they lie saying they’ll be open at that time

  18. Is quickly time, nice personal and staff. All precaution…for covid….all clean….all distance social. Good doctor….and nurse…im stayed here Other time and came back again if is need for me and famiñy. (Only not can do test lab there urgent…now🤭🤔😏) …

  19. Horrible service. Walked in 5 min before closing and it was like I went for nothing. Nothing was done and horrible attention from doctor. Staff was polite and helpful but doctor was horrible and did nothing to help.

  20. Worst place ever. I walked in to see a Doctor bc i was in pain. The denied Medical attention to Me and I had to leave the facility withput been see by anyone. They should get shut down! Shame on This place!

  21. Awesome they were very professional and treated me as a human being. Helped me take care of my condition, checked me and took measures for Covid 19.testing as well.

  22. Want you to urgent care for a serious ear problem. They took care of it my insurance cover me that I did a copayment $40 that was back in 2015. Now February 2017 I got a call from a law office saying I owe more money have to pay more out of …

  23. Came here to get tested for Covid 19 and the line was a mess. The person doing the test was only complaining about why people go there to get tested instead of accepting the fact that the virus is here to stay. Did the blood test and the …

  24. Quick, organized, and caring. I went for an accident and a cold and I was there for an hour. They do x rays, physical therapy, and the doctors and nurses actually know what they’re doing. I would definitely recommend them to anyone.

  25. It was a good experience going there, they call me in 5 minutes they were trying very hard to understand my problems so they can provide the help that i needed, and the doctor and the nurses were very nice and have good skills too. I will definitely go back.

  26. My mother-in-law went today to get the covid test done and even though she has insurance, which she actually has both Medicaid and Medicare and they cover everything they told her the covid test is not covered and she had to pay $100!!!! …

  27. I, my family and closed y friends have been visiting RiteCare medical center in a regular basis and I can say that our experience have been a positive one. All medical personnel in this center including practitioners and medical assistants …

  28. The staff that checks the insurance she don’t even call to check the insurance to verify they just want you to pay and that’s it, the first paperwork that I had to fill the medical assistant didn’t give me the right direction and in my …

  29. One of your workers named Emily attended me very politely and had a great attitude. I would definitely be going again if that’s how everyone there is. Thank you so much Emily

  30. Fast service, very helpful and professional staff on site. Only downside when I call back to speak with a nurse I was on hold for 45 minutes and nobody answer at the end had to pass by again.

  31. The RiteCare Medical Center Hialeah, provided me with excellent customer service and exceeded all my expectations by assisting me with a delicate issue. The service was great and fast; I was in and out in no time. …

  32. From the receptionist to the nurse and then the doctor or nurse practitioner in my case, were all very professional and I could tell I was going to be ok. A very painful experience turned positive and I was reassured I was going to be ok. …

  33. Worst doctors office ive ever been too ! The girl in the front Named Maria had an attitude since I walked in & for non hispanic people it is very had to understand them . I went to get blood work done 3 days ago it has now been 4 days since …

  34. On 10/20/19 I went to this urgent care for the 3rd time. My first two times were such a great experience with caring staff and doctors. But I don’t know what new person has stepped in here and changed everything. When I first walked in the …

  35. This was the worst customer service for Covid testing in my life . They had me waiting there checking in just to be scared by another Hispanic man who came a after a few min. I waited over an hour and a half to be seen just to be skipped …

  36. This was the worst customer service for Covid testing in my life . They had me waiting there checking in just to be skipped by another Hispanic man who came a after a few min. I waited over an hour and a half to be seen just to be skipped …

  37. The staff was friendly and professional. The clinic was clean. There was hand sanitizer, chairs were spaced for social distancing. Being seen and treated didn’t take long either. Great place.

  38. The girls at the reception were very friendly and helpful. Congratulations to both of them. The attention was good. The doctor who treated me was kind and adviced me what to do to try to solve my health problems. Thanks.

  39. Friendly staff, willing to help and always with a helping hand. They have a beautiful office with a good amount of parking spaces. I felt very comfortable here and would definitely recommend RiteCare to everyone!

  40. Service provided by RiteCare Urgent Care was excellent, quick and staff were very friendly and responsive, we visited this centre while on vacation trip in Miami from Houston. We strongly recommend this centre.

  41. This urgent care is great when feeling under the weather. I came here for the first time in January 2019 due to high fever, chills, coughs, and just feeling miserable. It turned out I had an upper respiratory infection. I got …

  42. So I’ve been here about 3 times. I made an appointment yesterday, and I came in a 1/2 hour early and they called my name quickly as there was no one else in the waiting room but me. …

  43. I was very impressed with this place. The staff is friendly, service is quick and the doctor assigned to me was sweet and comforting. Highly recommend this urgent care.

  44. Great customer service. Friendly staff. Dr Rodriguez is super!! Only giving a 3 star because is was ridiculously HOT in the back where the examine rooms are. I work in a dental office and from my knowledge the temperature is supposed to be …

  45. Horrible! Horrible! Horrible service. All I need is simple information and no one has the decency to give you 2 minutes of their time when you call. As soon as you call RiteUrgent you are out on hold for 10-20 minutes, maybe even more but I …

  46. Eduardo’s way of being is so wonderful that you feel right at home. The facility was very well kept and clean all around. Eduardo was accommodating and efficient in tending to my daughters needs. His experience shows through his explanations and comforting words. Highly recommend!!!!!!

  47. Wait time is ridiculous with or without an appointment. The doctor spoke more Spanish than English which I didn’t like because my Spanish is not the best and I couldn’t really understand the diagnosis that he was giving me. I left feeling …

  48. I had to attend an urgent care due to symptoms of strep throat. I decided to attend the nearest urgent care to assess my symptoms. I did not have an appointment, and I had to answer a series of questions; Which I’m aware is part of …

  49. I have gone several times to this Medical Center and I’m very pleased with the service. The staff is very professional and kind. Provider Grivel Hera is truly the most amazing professional I’ve seen. She is very knowledgable and shows her …

  50. I recommend everyone that feels under the weather to come to RITECARE for outstanding medical services. In addition, the staff from the receptionist up the ladder of command truly have remarkable interpersonal skills. They are friendly, cordial and show compassion and understanding.

  51. Worst service ever. I went because I needed an allergy prescription. First, we have an ARNP that pretended to be an MD. After they verified my insurance I was told that I only need to pay a $24 copay and that’s it. Three months later I …

  52. Honestly I don’t know why this have such a good review…
    They are not professional and don’t really care about their job or clients
    I when last Monday to do my COVID-19 test …

  53. The young lady at the front desk was really nice and professional. It was a pleasure talking to her. The medical assistant really heard what I had to say and the Doctor treated me with care and respect. Thank you Ritecare

  54. The only reason I’m giving this location a two is because the staff and nurses were very kind. Other than that, I suggest taking the time to find a doctor who actually cares about you and your wellbeing. I came to visit this urgent care …

  55. I would suggest you don’t waste your time and money on this place. First of all they take forever because they are all in the back chatting with each other or flirting. I paid for a physical that coast me around $50 and the doctor came and …

  56. I’ve had a great service here 5 years ago. Fast forward a year later and I had the worst service of all places I’ve been to. The first time I came here since I had no insurance they treated my illness which was my shoulder pain and I had a …

  57. This clinic is a joke..a true disrespect to the medical field. I’ve called a dozen times every day for the past week to get my results that are not even covid related and no one picks up. I’ve tried to call the front desk and medical staff …

  58. I was this center to get served me a second-degree burn. from the moment you arrive at the reception very friendly employee I take all my data and I sat in the room, the waiting time was 5 to 10 minutes and I went to get served me, Dr. Rene …

  59. The staff was extremely attentive, considerate of my time, friendly, and professional. I was also impressed with the quickness of the service provided. There was practically no wait time whatsoever! And the cost was very affordable, which …

  60. RiteCare Medical Center has very nice and caring staff. Every time I go into the office I love having the feeling of being in good hands. The nurses and doctors genuinely care for your well being. Its not like in other offices that you are …

  61. I don’t recommend this place at all! My mom passed away from medical malpractice from one of the doctors here. She came in with a high fever and respiratory distress and they dismissed her concerns saying it was just asthma without doing an …

  62. The staff there was very nice and very professional. The ARNP Grivel Hera Gomez was excellent. She is so sweet and kind. When I came I was very nervous and she calmed me down. Doctor Hossein Joukar was an excellent doctor and easy to talk …

  63. The local is well cleaned, they take your temperature outside the facility which I believed is a good standard for what we are living now. The personal at the front desk as very polite. The waiting time is not bad. The nurse practitioner and the rest of the medical staff are very skilled

  64. I called about five minutes before closing because I was not feeling well. At first, they said that I had to make it before 7:58 so they could attend me; however, I was by the light and made it on 7:59. Well, they were so kind and caring …

  65. Excellent service! I walked in feeling pretty sick with flu like symptoms. Front desk girls were so kind and efficient. Wait time was very short…. I don’t think I was there more than 1 hr total. The place is super nice and extremely …

  66. What a terrible experience…It seems Carbon Health have yet to figure things out after their transition from buying out Rite Urgent Care. First off, the lobby looked very nice. The facility looked clean and the waiting chairs are very …

  67. I’m giving a 1 stars just to give a review. This is not an unguent care anymore. If you are sick, they ask you to wait until next day and make an appointment. This is ridiculous. You can’t even get sick anymore .

  68. I need someone to explain to me how at an urgent care you can only be seen by appointments? That doesn’t make sense to me at all. This whole new system they have going on is ridiculous and please don’t give me that BS that with COVID appointment is the only way to be seen when urgent care and hospitals are walk in basis

  69. Horrible experience first they said that company policy is that they need to have a credit or debit card on file in order to assist you, if I have insurance why would you want my credit card on file. Long story short, they told me that I …

  70. This place needs real doctors or people that really knows what they are doing.
    01/05/2022 afternoon shift doctor is out of touch with patience don’t get me wrong she is polite , but has no idea what to prescribed and seems unable to …

  71. Waddled (messed my knee up) to the door at 7:45pm because online it says open until 8pm and the open sign was on. The door was locked and the lady in the front desk waved me away. If you close early turn the open sign off at least. …

  72. Great medical attention, I would definitely recommend this facility, they made process as smooth as possible, they are fully bilingual so you are treated in the confort of your own language so that you can understand the prognosis and possible treatment.

  73. I just came out. To assist to this urgent care now is with appointment . This is so ridiculous how do you know when you are going to get sick. The urgent care was completely empty. The lady in the front desk just told that they only accept …

  74. Super nice staff and doctor. The doctor is incredibly down to earth and will listen to all your concerns. I went to see if they could test me for COVID and it all worked out. They were very patient and helped me with the rapid test. I definitely recommend!

  75. Made an appointment for COVID testing, waited three days for an available time. Arrived for my appointment, an individual in RiteCare scrubs told me they were not honoring online appointments. I verify with staff that they did not have an …

  76. Better proffesionals and staff in general is impossible to find anywhere these days.
    I strongly recommend this place. They are really number one.
    Thanks Carbon Health U. C .

  77. The staff was very nice and professional. The facility is very clean! It’s was a great experience and I would definitely recommend this urgent care to my family and friends.

  78. Receptionist Kevin F. Welcome me as I walked into the building and got me ready for my appointment. Oscar M. Helped me out with answering all my questions after my covid swab test. I was in and out very quick not much waiting maybe 10 15 …

  79. Excellent service. I’ve been coming here for a long time and I can say that Carbon Health is the best urgent care. Very nice Front desk receptionists (Leidy) and lovely staff (MAs and Doctor). I will definitely return.

  80. Very convenient location with easy parking. I walked in and was immediately welcomed with a smile. I came to get some stitches removed, and they did it quickly and painlessly. Very kind and professional, it was a great experience. Thank you Team!

  81. the staff was really professional and the wait time was super fast tanya did a great job drawing blood and making me feel very comfortable overall a great experience

  82. I had to visit this facility Saturday morning and the experience could not have been better, I scheduled an appointment online and came in on time I was greeted by Dayremis a lovely lady at the front desk who took my info and asked me to …

  83. Amazing quick service! Very professional and clean! Prescriptions sent to pharmacy! Fast service! Love their app! You can message customer service if you need anything and they answer right away! I had to change pharmacies because my …

  84. Ponen que sierran a las 7 y llege a la 6:38 y ya tenían la puerta serrada y no me quisieron atender y tengo una urgencia personal my mal servicio / they supposed to close at 7:00pm right well I came at 6:38 because I had a emergency and the …

  85. They always do everything they can to help you. You can sense the empathy, the care they have for you. It’s not just a job to them, you aren’t just patient number xyz to them but a human being and to be treated as such is something harder and harder to find in this world.

  86. Just want to add that now a days is not often you find good service. Leidy an Jenifer at the reception desk were smiling, helpful and in a happy and friendly mood, that is so important for a patient that is not too happy to be there anyway …

  87. Dr Grivel is a great human being, she’s very knowledgeable as super friendly. I just love her. Everyone one is very friendly, the NP is awesome, Thanks you all.

  88. I totally recommend this place 10/10 very good customer services in the front desk. the nurse that help me today was amazing and the doctor great ! Will always have this urgent care as my number one to go to.

  89. Great clean, well organized clinic.
    The staff was, friendly, multilingual, polite and knowledgeable. I was handled in a quick, through manner. I appreciated their care and would readily recommend them.

  90. Just recently visit Carbon Health Urgent Care, and I had a great experience. The staff there was helpful and friendly. They have a great app that assist with expediting your service. I was very impressed.

  91. i arrived there at 6:20 to go and get care because im super sick , keep in mind i felt horrible. this rude woman closed the door on my face, & windows. DO NOT RECOMMEND. WORST URGENT CARE EVER.

  92. I would 100% recommend carbon Health we called them on the phone actual person answered very attentive When I arrived very short wait From the receptionist to the doctor amazing experience very knowledgeable I needed a few stitches for my …

  93. Excellent place. Clean and very well organized. The guy at check in was very friendly and well manner. Ivys was excellent, tent to listen (a quality you don’t see on nurses very often). Dr was patient and understanding

  94. Carbon health provides the best fast service in the morning hours for walk ins. I don’t know about after morning. But im usually in and out with no extended wait time.This time I made an appointment at 8:00 a.m. This very morning for a 9:30 …

  95. This place is a hidden gem. I never have to wait a long time. It’s extremely clean and the staff is amazing. They are kind and professional and I cannot say enough nice things about them.

  96. I have been to so many urgent care facilities being 61, with my kids, grandkids, & self and I can honestly say never have I felt so welcomed. The kindness, patience and friendliness I felt and received was beyond 5 * is not sufficient. …

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