A pioneer in the telecommunications industry, Ritter Communications provides High-Speed Internet, Digital Cable and Phone Service to your local community.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
2400 Ritter Dr, Jonesboro, AR 72401
Horrible horrible horrible!
Courteous service.
Love it
Cool
Please go away ritter
This is a great company!
Always nice and helpful
Real people face to face service!
Expensive as hell
This is a SCAM biz.
great customer service
They’re just meh.
Fast frendly servive with a smile
Actually garbage and over priced.
Always helpful local staff!
Ok place
Absolutely the best internet
Great, very helpful and polite people
0.20 mbps. VERY NICE.
Love ritter
Come here if you want high speed internet
They charge outrageous amounts for basic cable.
Horrible service. Way over priced and bad s
Options. Only service in my town.
Generally decent service and good attitudes
Garbage garbage garbage worse service ever, I would give them half a star but cant go half.
Good service but trapped but over priceing. I have no choices here .
Wish I could still use them in my area…. my internet sucks now.
Outstanding customer service. Look forward to doing business in the future with them.
Okay internet at best. Goes in and out all the time. Sucks and switching asap.
When your stuck with only one provider. They really don’t care about service…. they know you can’t go anywhere.
Absolute best ISP I’ve ever used!!!
Very laggy service and not very great support
Worse internet around. Worthless provider provides zero support.
Great isp with good tech support and incredible customer service
Literally the worst service I’ve ever had specially customer service don’t even know what they’re talking about they don’t even know their own prices and on top of that they’re crooks stay clear of this company
Very good customer service always answer my questions in a timely manner
We highly recommend Ritter Communications for Internet in Jonesboro. Our business relies on them daily.
Great company! Never had a problem with cable, internet, or phone.
Wi-Fi is constantly always down even after resetting everything. Would not recommend at all.
Worst internet I’ve ever had. You know it’s bad when you have to use data in your own home
terrible slow service, constant slow downs and issues, price doesnt reflect quality of service in any stretch of the imagination
Worst internet service provider I’ve had. I pay for the max speed and it feels like I’m on dial up.
Ritter has been my business phone service provider for seven years! They are great to work with and always very responsive!
MONOPOLY. SIGN YOU UP FOR A YEAR VERBAL CONTRACT?? PHONE THAT’s NEVER USED AND DON’T EVEN KNOW THE NUMBER. THEY CAN DO WHAT THEY WANT WHEN THERE ARE NO OTHER OPTIONS AND AN UPGRADE COSTS 100 DOLLARS??
Modem died! Took it in and replaced on the spot.
Our internet has been down since Thursday. They said it was a equipment issues it is now Monday and I work from home and still no internet working. Disappointing
It works good. But there service isn’t that great. They take forever to do anything when you need them to come out. And you have to have a contract which sucks.
Internet service is the worst I’ve ever had! Negative 5 stars!!!
Worse business service ever. Courtney a account repe person said to get over it and deal with it. Over charges and does not provide service agreement. Forces a new contract.
We have so many glitches in both Internet and cable that it isn’t worth almost $150 a month. They get you by having the bundle as only $109, but the. Taxes and fees cost almost $40 more. Sad
You need customer support and still have to interact with computer. Call them and you on hold for 30 miniiçcç
Internet goes in and out.its done this the entire 3 years ive had ritter.if you live where you have a alternate cable source i would go there.for the price that charge you for there service i would expect much better
Prices staying the same after 2 years and great connection and they’re always willing to help I have no complaints thus far
Over priced never delivered the speed paid for. Company swore they would never cap bandwidth usage yet did now unless you pay for the most expensive plan.
We use Ritter for internet and phone service. We have never had any significant outage and the service always performs very well, even during our service times when the we flood the network with users.
Never had a bad experience out of Bono with ritter. Id call if i had issues and had a tech on site in a day if not the same day.
Worse business service ever. VERY over priced and unprofessional. Do yourself a huge favor and find any company but this one. I dont know how they are still in business being such a horrible company as a whole.
I have had a great experience with Ritter! Every time I call they are so friendly an always help! I talked to Ricky today an he was very friendly An helped get my problem fixed quickly!!
Thanks so much!
Our business Internet and phone service with Ritter is fast and reliable. They provide us with enterprise level support yet down to earth family oriented service.
TBN & VTN IS WHAT I WATCH. IT BLINKS ON & OFF NON-STOP. I THOUGHT CABLE THEFT WAS A CRIME. A FINE UP TO $10,000 PLUS 6 YEARS IN PRISON.
TURN YOURSELF IN. BEG THE COURT FOR PROTECTION WHILE SERVING YOUR TIME. BC THAT …
The Internet is great….when it works. Constantly going in and out and never reliable. With the amount they charge and the unreliability i would highly recommend choosing some other service provider.
I appreciated that I was offered a partial credit on my future bill due to interruption of internet service for an extended period of time as it resulted in a loss of wages for me.
Good customer service. Always quick to help when there’s a problem.
The only provider in the area, & their service is trash! If you have kids doing online school I would suggest moving to an area where the service is mediocre at best, because their standards are even military grade!
We have been with Ritter Communications since 2011 and i highly recommend them. Their customer service is great and i have never had an issue with them other than a minor internet issue that was fixed fast. 10/10
The most amazing helpful young man named Joe just spent 30 minutes getting my TV back in service. He was patient and professional. Great job Joe! Thanks
Hey Ritter, your average neighborhood Xbox player here who actually needs to use some Internet. We pay for 15 mbps and are lucky to average 1 mbps. It’s normally about 450 kbps. I think the people who leave high star reviews are lying to …
Horrible just horrible internet stuck at 4 bars for 3 days and videos run at a max of 240p and o cant play games without teleporting
Pay way too much for internet to drop 5 times a day. Called and called but they won’t fix anything. Wish Brookland had a better internet company
If it rains you lose speed or you simply lose you internet altogether, what speed you pay for isn’t the speed you get. They say expect at least (At most that is) 60 % what you pay for. LOL thats a joke. Than try and get hold of their …
Get you in a contract and keep upping the rates so you can’t get out of it. Not satisfied with the cable or the quality of the internet. My advice is if you are looking for TV service and you have ANY other option, go with it instead of this company.
I’m out in the sticks kinda an the internet and the internet’s super slow only pulling from 7 to 21Mbps an that’s awful for anyone who is a gamer and they said I can’t upgrade to anything better well if you can NOT get me at least to 100Mbps I don’t want it anymore I’ll have to find something different
I myself have nothing but good things to say about Ritter. I moved to Lake City and got 30 mps service. I check it every once and a while and it has always been that speed. The cable is as best as you can get out in the sticks but was a …
Very good service. Natalie and Todd are taking good care of us as we switch over. Fiber is the way to go.
The cost has become outrageous! They make changes to services and policy often and those changes always negatively effect the customer!!!
Internet is spotty at best. I have to pay for channels I don’t want which is more than the channels I do want!!!
If you CAN avoid them, AVOID THEM!!!! Your bill can magically go from $75 to $200 without notice. They’ve also just decided to add data limits so they can charge you massive fees every time you watch more Netflix than usual. Just do yourself a favor and find someone else if at all possible. You WILL be robbed by them.
Very unhappy, they messed up both my phone bill, Internet bill, called left on hold for 27minutes, called back, left 3 messages. Finally got a call, the lady could not explain the late fee, the changing money from my phone to Internet. Very …
Absolutely horrid internet. At first, it worked well. we got the correct speed and it never crashed. However, it quickly started to reveal its true self. The internet crashed constantly and rarely gave us the correct speed. Sometimes, the …
The service on TV & internet just keeps going up so when I switched service’s and took back there equipment they tried to tell me I owed 450.00 dollars that’s total b.s…
I wish I could give Ritter 0 stars. Expensive and unreliable service provider. If you like having hit or miss service then maybe Ritter is for you. Trust me pick another provider.
No help at all, parents pay >200$ for basic cable n internet. Landline (not always reliable) but use when cannot get links to order mes, pump, cgm supplies
over 10yrs …
On top of this sub par companies internet speeds being absolutely abysmally slow to the point one cannot properly stream video in lowdef via youtube/netflix due to their overaggressive bandwidth usage rules and throttling. They have now as …
My service was accidentally disconnected after making a payment. I called and Angie answers the phone. What an amazing person. She not only got me restored but helped me in other ways. I can’t thank her and ritter communication enough.
Paula is great to take care of any business needs. Few issues with fiber line strikes at the road (not the fault of Ritter) but service was restored promptly. Always very professional. Full service phone and internet and local service is hard to beat.
First month i got the amount of speed im paying for. Now i get 2.4 mbps download speed when im paying for 200mbps. Dont know what happend there but somebpdy needs to fix this
The prices were too high. I dropped their cable because they raised the price to $150. I called back to restore it, because I wanted to continue watching my Braves games, but if I did restore my cable, I would have to pay $170+, because I …
We switched to Ritter for fiber internet and phone at my office. Service has been very reliable!
Internet has been going out several days a week. Cannot get through to an agent during business hours. And no after hours reporting. In this day and time of pandemic, we work and play online. Go to another provider!!
We have Ritter services at our office. It has been reliable and we’ve experienced zero outages since installation.
Service isn’t as reliable as suddenlink. Also cost is way higher pay almost as much for 50meg( non unlimited) internet with ritter as I paid for 400meg( unlimited) and television with suddenlink. Also will con you tell you things like it’s …
I had my internet/phone service hooked up. I have used my phone line once in 15 months. I call to try and remove the phone and I am asked to pay the remainder of the bill to cancel just the phone side. This is not a very good customer …
Was just told they are ‘upgrading our service,’ here in Bono, AR, and will have intermittent outages for 2 WEEKS! They are doing this, during peak hours. I have no idea how people who work from home are going to do their jobs. I hope they plan on giving users discounts on their service. This is insane.
When it works it’s alright, but a ping over fifty for a server not far away is crazy. What’s even more crazy is the fact that we’re paying almost 90. Sometimes the ping is good, other times it’s awful. Also, we pay for 12 Mbps and are lucky …
I can’t wait for my contract to end! WAY overpriced for nil channels. In order to get just a few popular channels, local channels, and internet…my bill would be $250+ 😡 …
Absolutely terrible service. If I could give a negative 5 star review I would. They’re friendly on the phone but say goodbye to the thought of ever watching a 30 minute episode of a show without lag and poor image quality. If you have ANY …
Horrible wifi goes out every other day! Have had a new router 10 times because thats the only thing the technician know to do. Keep sending wrong bills which they keep over charging us for cable that we have never had. To be honest they don’t deserve 1 star!
So, it all started a year ago with my area announcing a grant theyd received to bring higher speed internet to my city. Unfortunately 500 excuses later, its safe to say that most of us in poorer areas are still waiting and most likely wont …
School discount is supposed to make internet 20$ but yet without any overages my bill is still 50$ and has hit 70$ in recsent months. How are all the tolls and fees more than the service plan itself. The F!
Their internet isn’t worth nothing!!!!!!!!!!!!!
All it does is show up we’re having trouble!!!
But they want there money
not reliable what so ever!! wife works from and is constantly kicked off her network due to internet blinking. we have a very hard time streaming anything at all due to the internet blinking as well. will be going to empower when contract is up.
If I could I would give this 0 stars but I cant. The Wi-Fi goes on and off, mid game my Wi-Fi would get out and wouldn’t get back on for hours on end and this is the reason why I’m hardstuck bronze 2. It would be so easy to get to diamond …
Prices are OUTRAGOUS, do NOT go here, the internet always cuts out, overly expensive, just absolute garbage. Big fines without a single notice. Please, just find a better place. If I could give zero stars I would. …
I’ve used this service for 6 years so I can 100% confirm it is so bad that I wish it never existed. …
Don’t do it!! It’s a trap!!!
The service was great. I bought a house outside of the Ritter area. I called 10 …
Overpriced, not getting the speed I pay for, and it disconnects at least ten times a day.
The worst internet I’ve ever had. Dial up was better than this. Not reliable at all. If the ground is wet. Guarantee the internet is messing up.
👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼 stellar in all ways, nothing less…The #1 telecommunications company in the Mid-south. Internet? They got you. Right fiber? They got you. Home phone & internet? They got you. …
After we switched from Suddenlink – our bill is better and our speeds are faster! Best decision I have ever made.
I closed my account because I moved to another city where they don’t provideinternet, I left $76.00 of credit, they never returned this money back.
Editing my review it needs it. We’ve lived here for 8 years and we have 8mb download speed and 1mb upload speed that barely even can handle that when the time comes. They always say they’re working out in our area but don’t really try to …
Highly recommend this company! Best service and quick to meet your needs!!! Don’t wait get their service today!
My download speeds are about 60% of what is advertised. I expected more.
Update, my download speeds are 17% of what is advertised. As a result, I revised my review to one star. Upload speeds are fast, however.
Ritter Communication has great WiFi! But it it so hard to talk to an associate or for them to return your call!
Received bill for $213.71 due Jan 2023 a d this is w/ government help of $30.00 it is always going up so living on low income senior citizen as of Jan when I pay my bill I am canceling my cable but keeping home phone and internet.Have become extremely dissatisfied with Ritter.
Ritter is a great company and we are so lucky to have them in Stuttgart. I have worked with many ISPs and Rite Fiber is my favorite. All of the sales staff are so helpful and Scott Richmond is one of the best in the biz.
terrible isp. Has a multi Million dollar location just flaunting the wealth it has accrued from their customers. Service is never improved upon. Enjoy constant problems and headaches. they have a 2 star rating overall for a reason. Beware….
I haven’t had service with Ritter in 2 years. Told them the shut off date for when I was moving. They kept it on and They allowed another person to keep the service going at my old address for over a year and a half now I get a huge bill …
We have the best (and most expensive) package they can give. For the first couple of months the internet worked fine. Then terribly. We called four times, had a guy come out four times for a problem. Everytime he told us we need a better …
Husband got us set up with their business level internet speeds so we could run our multiple gaming devices. That was supposed to be their best and fastest option. Our speeds suck. We have one PC, one Xbox, and one smart TV that runs off of …