A residential treatment facility (RTF) is a facility or distinct part of a facility that provides to children and adolescents, a total, twenty-four hour, … See more
Idk i really like this hospital, i like the staff, but the rooms were cold, but yeh i really like the staff on North side B side, Recardo is really good at speed and yeh.. 😿 …
I’ve been so beyond patient and trying so hard to give the outpatient clinic grace. Every time I call, it just goes to voicemail which would be fine if they ever called me back (they NEVER do, no matter how many voicemails I leave). …
i loved iop to be honest the workers were great i miss justin and ms meg and manny they were my fav people if i could go back for iop i would the food wasnt the best but definitely not the worst but i had so much fun there! i havent been there in almost a year but the staff is very nice and i loved them so much. i miss yall 😊 …
I went there along time ago in it help me until this day they help me understand that isn’t so bad… They help you find yourself I would love to come back thank you Riveredge I’m a great person to my self and I’m a mother and so to be wife.
They give you the run around. They keep giving me all these different people to talk to. I am not going to do business with them. I am going elsewhere.
This is not a good hospital.they dragged a kid in front of everybody.mrs.Diamond was very disrespectful.and swore alot and mrs.mellisa.they need to bw fired.point blank period.keanna
I try to find out about my loved one and get complete disrespect from a lady intake. Literally no professionalism whatsoever. Sounded like a straight hood rat
Never go here juice people not taking their medicine. Heard people come out sicker cause of hospital and food not cooked right list goes on……not to be trusted.not even 1 star rating.
I just called to inquire about getting a refill of medication for my son and this witch JACKLYN ZAVALA WAS VERY UNPROFESSIONAL ,OVERTALKING ME JUST PLAIN RUDE ON THE PHONE .I NEED TO FIND OUT WHOM I CAN REPORT HER TO
my wife started on a Monday and I was supposed to leave on Friday afternoon, but not only did they call me to say that they had to stay for a week … the decision was supposed to be mine, I did not sign anything on their own They want to …
I was there and the staff there was terrible such attitude and needs a self check ASAP but the people there were chill and Miss Angie and Miss Shara where the worlds best people there!! 5/5
Wee. Well my child is there. An i canot see her she there becase she notsomeone thatgrandschild so they relly dont so they got of her mom made look like she lelft but she did not
One of their employees is known for identity theft and has stolen personal information while employed at Rush and now doing the same at this hospital apparently thorough background checks aren’t required to work here or to be around people this person is also extremely hostile and very violent…
As a visitor, I am appalled by the way this hospital handles altercations among patients.
Violent patients that fight with other patients and guests should be removed …
Horrible staff. Don’t explain anything. I hated my stay here. They make their own rules. Don’t bother with this ridiculous place. The staff needs to be admitted themselves.
Worst place for an adult who suffers from mental health issues. The staff there are discriminating towards the patients. And rack up your bill to the max even if you have medicare and medicaid.
Good 👍I got better it’s been 7 Years since I haven’t had no more anger 😡😤issues.
This is the places you should go and visit and ask for (Aamir Safdar). …
Marylin I forgot your last name buy I swear I’m still looking for you!! You were my roomate and you were like a little sister i hope one day you read this pls pls contact me if you do!! We made a puzzle on the last day and you cried cause i left you alone and im sorry miss you!!
Please for you or your families sake do not let anyone you love be admitted here. This place needs to be shut down ASAP. I am not being dramatic. This place will cause more harm than good.
My child was sent here 02/24/2021 . She’s still there her doctors ( Dr.Goldberg) and (Dr. Morton ) are very unprofessional they don’t return my calls , I wasn’t informed about her medication changes , and I don’t even know why she’s still here . Please don’t ever send your kids here .
It’s always refreshing to come in contact with positive and professional staff. Many people write in on the negative experience and not enough on the positive. Ms.Jaime in Access keep up the great work.
My son was admitted Friday night and still no answers from anyone. No plans no updates
Im trying to get him out of there he really wants out. They just keep him sedated and locked inhis room.
this was not a good place to be. the only thing I truly remember was that one of the teachers said that we couldnt eat halloween candy or else there would be raxor blades to cut our mouths. they also called everyone stupid, including me. …
Awesome awesome nurses they are truly there for you the only thing I would like doctors two give us more coping lesson or therapy instead of raising the dose of medication and better food
Worse experience of my life! My heart is racing just thinking about it! It’s been over 40 years and I still have nightmares! I can’t believe it’s still operating!
You can sit for two hour before intake will even talk to you on the phone to tell you it will be another hour and half to be seen, then when you say someone is seeking help and they say you should’ve gone to the ER! The ER tells you to go to the Psych Hosp, no way to win. No wonder BH is in trouble
This place is terrible! I got nightmares from this place. They don’t listen to you at all, tell you you are doing this for attention, they have very unprofessional staff, & the groups absolutely suck & are very repetitive! Don’t go here if …
I stayed here for a month. I can’t believe someone would say that you get abused here. That’s a lie ok? I was in the all girls unit for teens and nobody had terrible things happen to them by the staff.
Extremly rude staff. I recently called to check on my brother and was completely disregarded before she even knew who I was or why I was calling. I hope the management of this facility would start random call checks to experience for themselves the professionalism of their employees.
So awful! The doctor did not do anything and my son was really sick and a lot of in pain. Sent us in a hallway and did not have an available room for us. Will NOT come back here again.
This place is a mockery of Mental healthcare!! not sure why the doors are still open! my daughter 17 yr/old was admitted for depression anxiety and thoughts of suicide which increased when she was trying to get help while in their care, …
This place is an absolute disgrace to the mental health profession. Kids were running around stabbing one another and throwing chairs. The staff did NOTHING! This place needs to be shut down and DCFS needs to step in.
I would not recommend a dog to come here
They are very unprofessional. My son was enrolled in the PHP program for over a month. They did nothing to help him nothing to try to figure out what the issue …
River’s Edge is a psychiatric hospital that helps those in need of inpatient psychiatric services. A relative of mine had to utilize their services after experiencing suicidal thoughts. They were inpatient for a week and they seemed better than when they went in.
My spouse stayed here for three weeks in 2014 for deep depression. He was released without improvement, unable to walk without falling, slurring like a stroke patient–and on a zombie cocktail of seven strong medications. Within two days …
I have been admitted to riveredge hospital alot. I trust only riveredge hospital.the staff at 2 north are great people. The program therapist’s are great people. the ones I trust the most is Dana Cibulka, Sarah Pawlak and Kathryn Bulandr. …
Terrible experience. Made me regret ever, staying at that place. Staff members may be nice, but sometimes lose control of their own patients, several alerts such as what they called code green; for “patients fighting”. Made me less comfortable to go to any hospital.
I was 14 here a few of years ago. Started going when I was 13 and didn’t end til I was 15. Reggie is not a good man and I wish I could get in contact with the owner about him. Yeah I was a kid and naive, but as a 21 year old grown woman …
Negligent doctor and staff. They don’t care about the wellbeing of their patients and treat you like your an animal. I wouldn’t even bring my dog to be seen here. The staff looks like they just rolled out of the ghetto. Please seek care …
Very little communication to parent, weeks before first family session with custodial parent, still haven’t spoke to medical doctor caring for child, child that threatened to harm himself was, only hours later, allowed to have a pencil in …
This is the worst hospital in Maywood IL
My mother has been in and out of this hospital since 2012 for her Mental illness and you guys refused to help me get her into a long care Facility…. You guys …
My brother was here for about 2 years, and when he got discharged successfully he went to a transitional place. They refused to let me see him at this hospital, and the “doctor” he had here is a complete joke. He is thriving in life, when …
Hospital was really dirty. They had housekeeping but it appeared that they never actually cleaned the units. Staff was horrible they treated me less than a human. Most of the staff didn’t want to be there and it was obvious they way the …
I was admitted last year by my therapist, when I got their I was nervous but kept my cool. Got along with ALL teens that where in my station, Staff where nice and one of which I miss. Wish I can see them again. Great food btw!
When I tried to get into a outpatient program I got discriminated against because I had a service dog. They kept giving me the run around and lieing to me. First they kept saying we’ll call you back and I’d have to call back since they …
I was an outpatient here for almost a year, I started outpatient therapy 10/6/15 due to self harm and anger issues. When I first got there I was an extremely rude and disrespectful adolescent but over time my outpatient sessions were very …
This place is horrible; they make their own rules, won’t allow my kiddo to call me and when I call they don’t answer the phone or they keep me on hold until it hangs up. They’ve misplaced my kiddo’s clothes and homework and one had the …
Riveredge staff do not care about the patients. Their number one goal is to keep you there as long as possible to bilk medicare, medicade and the health insurance companies out of millions of dollars. Dr Goldberg overmedicates his …
My husband has been a freque t patient over the years and everyone has always been great. I attend some groups therapy and psychiatrist and all are wonderful service. However there is a lady who works in intake now her name is Cheryl she …
i went to this hospital in september, honestly changed me for the better. Even though sometimes it wasnt convenient i still got the help and support i needed at the time. So thank you to the staff who made me feel this way and the other kids who helped out! Miss it kinda<3
It was brought to my attention that the nurses and staff members are constantly swearing at the children and around the children. Staff member allowed child to call friends instead of parents. No communication but once from doc and once …
They’re is a rude social worker there by the name of Sara when I spoke to her she had me on speaker phone which is very unprofessional also when I was speaking to her about my husbands medical condition she kept interrupting me She’s very rude and when I spoke to her boss jose Sandoval he made up excuses why she kept being rude
I can honestly say this place saved my life. Granted it was scary at first I mean it’s a mental hospital and it was kind of ghetto but that only made the day less boring. I personally loved the food here they made amazing corn bread and …
Zero stars. I have a medical waiver from my hospital explaining why I’m exempt from wearing a mask. I was lied to, berated, and refused assistance in this matter. When I demanded to file a complaint I was threatened by someone who claims to …
On August 26, 2017 my son was admitted to Riveredge Hospital after an episode at home that was very chaotic. He had arrived home from school that afternoon to find a surprise, he was going to have his favorite cheeseburgers for dinner and …
i went here i while i was 15 going on 16 and i was wanting attention from my parents and they use to make fun of thing that said or did at the the time. i am now 17 and i keep thinking back to how if i could of got more help from someone …
After 4 weeks our son was discharged in he same condition that he entered the hospital. Within 2 hours he was back in the emergency room and is now in a caring and kind behavioral center. Wish we could leave a negative star. Would not bring our worst enemy to this facility.
I was there yesterday because my son’s school referred me to them. After waiting 3 hours, I was turned away (due to insurance). Which is understandable but what was very disappointing was the attitude give by the employee (I dont have a …
Over twenty years ago I was placed in riversedge by my parents. They had been advised by two of the doctors that admitting me would be the best way to avoid a police investigation of child abuse. Due to the fact I was hospitalized the …
0 Stars. My daughter was at Riveredge for 5 days, We were not allowed to take her out until after the 5th day. There had been absolutely no communication from the doctors. I have called, left messages, had notes stuck to her chart. Not one …
There was so much drama between me & the girls, it was like a microphone. I told the nurse & she didn’t to anything…. even tho i had a day left before i got discharged. I did not liked it there…. it felt like i was stuck in a whole. I …
I was at Riveredge for one week. Reading through the reviews I really don’t understand all of the negative comments. I was in 2 west and the experience changed my life. The place was very clean, and the food was good but more importantly …
How are you suppose to make new appointments or discuss medication pick up when outpatient NEVER answers the phone? Just goes straight to voicemail, very unprofessional.
Dear parents, if you have kids in this hospital, PLEASE discharge them. The kids who are there, don’t deserve the horrible and abusive “treatment”. Staff is constantly swearing and yelling at the children. They don’t give kids any …
I stayed there for 8 days. One of the worst experiences I’ve ever gone through. I was a young teen, but it wasn’t very welcoming. My unit was filthy, and most of the staff was pretty rude. There were a few nice ones, but for the most part it was terrifying.
First day I came I had no idea what was going and Jeremiah starts being rude to me like I did something wrong even though I was just asking if I could go to the bathroom. Some days he would act like he was your friend but the other day he …
The onetone rather than an unoffered zero star is appropriate. The cooking was good, the facilities were clean, and about three compassionate nurses stopped the place from turning into a living hell: up to and including promptly changing …
I definitely recommend IOP is helped me a lot I went from January to March it was a great experience for me although there may be a few kids that are a little bit crazy but they do a good job at calming them down I really miss my IOP …
It’s unfortunate that there are so many negative reviews about this facility! I wish that every patient/family members would have had the experience we have had here at Riveredge!! Within 9 months my son had been admitted on 7 different …
My son was admitted here and I called before he got there because I was so nervous and the staff that I spoke with was great and very patient with me. They gave me the information I needed without violating patient rights or Breaking HIPPA …
Very helpful. Had my husband in there. At first it was a nightmare trying to get some information over the phone. Nobody knew anything. But after driving 3 hours there, and talking in person, we finally got some information. Got to see my …
The food is inedible. Apart from a few staff members, the MHA’s, therapists, and doctors are mostly incompetent. My physical wellness doctor didn’t know what an IUD was. They very obviously don’t care about the patients. They are rude. They …
I went their for a week and a half. They were very welcoming and respectful of my appearance when I got There. I was there for personal reasons and they helped me a lot with my mental health. Yes there was some violent teenagers but there …
So my son had a phone call appointment. We take the phone call appointment. I was supposed to pick up his meds. But I got quarantined because of being exposed to covid. So I don’t go out like you are supposed too. I finally get out of it. …
where do i even start? i was sent here in 2018 from my residential. this place is probably the worst place i have ever been to, and i’ve been to many different hospitals and residentials. on my first day, i was placed in a dirty room with …
This place is scary, I keep my mind together on the “outside”, because I’m terrified of ending back here or another worse off hospital. Did this place used to be a prison?? All I can say is this place is scary , believe the negative reviews!!!!
I have 15 years of mental health counseling experience. This has to be the worst mental health facility I have been to in my life. As I walked in, the kids were running around throwing chairs at one another and using sharp objects and …
I had to admit my husband against his will. His total stay last three weeks. I was never called upon his arrival and admittance into the hospital. I only ever received one outbound call from the hospital. Even though the doctor said they …
I use to get antidepressants from them and was suppose to get therapy but they never let me make an appointment and then I tried to go back after awhile of being away to get no response. They are just pill pushers
Traumatizing. I was here in 2016 and and was 17 years old at the time. They forced me to remove all my clothes for a search as soon as I arrived. The staff is terrible. I was there for 14 days and only saw the doctor and therapist once and somehow they were still able to diagnose me and drug me.
At first I was a bit skeptical after reading all the reviews, but I did my research on all the behavioral places were about the same in regards to reviews. So I rolled the dice and ended up coming here. My experience with this hospital was …
Former employee here. DO NOT send your loved one here inpatient. The staff hit and beat patients and will do it off camera and get away with it. The supervisors don’t do anything when patients make complaints. If patients call the patient …
i hate this place. i stayed for about 10 days and it did not help at all. none of the staff helped me when I had urges of HURTING myself. I caught a cold during my stay because they didn’t hand out masks to the patients. They didn’t give me …
I was in this mental hospital when I was 9 and the only thing nice I guess in 1987 was the food. I was stripped naked and humiliated on top of everything else I went thru and given high doses of thorazine and norpramine. I’m sure things …
After a 2 month wait for an initial patient visit for my girlfriend who has been suffering from Long COVID as well as anxiety and depression now for over 4 months, the day of her scheduled appointment with a psychiatrist finally arrived. …
Is been 48-72 hours been trying calling riveredge to get information about my daughter. I’m leaving numerous messages to get hold of social worker, therapist or doctor. What kind of communication is this nobody cannot contact parents of the …
I came to this hospital in February but I do NOT recommend going there. Whether looking for help or not, DO NOT GO HERE! This place is terribly hell and I never got to talk to a therapist because they didn’t let me, they just shrugged off …
My two sons had went there two different year’s one of my client’s had recommended this hospital. To my surprise some of the staff was disrespectful and to the children’s just the thing’s they would say to my oldest son was unnecessary. I …
kept me here for 10 days even though dr. goldberg kept telling me i would be discharged i only saw my “therapist” 2 times and each time she told me nothing. extremely emotionally distressing. was also misgendered the whole time. dr.goldberg …
This place is the worst PLEASE don’t send your loved one here. I got sent from a residential when I was waiting for someone to take me upstairs the lady was rude and had an attitude. They wake you up by yelling and feed you food that is …
When I went there I had to stay for 5 days we didn’t even have that many groups and the food was raw and they gave us sink water and some of us got sick when we where there and when they took out or blood are hands would turn green or black …
My brother has been here for 3 days. I called tonight for the first time, had the appropriate information, and was passed along to speak to my brother directly. He sounds like he is getting so much out of the group sessions. He said they …
My son has only been there 48 hours and is being bullied and heavily medicated! I just can’t believe this ! He called tonight and he don’t even sound like the same kid I had to force conversation from him . He said he would rather go to …
My Son was admitted with psychology issues. Not 1 time did a social worker contact me, nor any other employee to discuss care or discharge planning even with guardianship and hippa consent paperwork signed. My Son called me to say he was …
My personal experience was pretty good. I feel like I was there a bit longer than I needed to be; but the days went by pretty quickly. It could be a bit cleaner and the food could be way better, but I feel the staff in my unit were kind and …
I haven’t been hear personally, but my friend did. Her first night she was put on antidepressants and had a terrible headache so they reduced her dose. Now, to this day, she is still experiencing headache and there is almost nothing they …
The hospital appears nice at first and the person that checked in my daughter was welcoming but the things she told me turned out to be untrue. I was told I could speak to my child whenever, she would get her homework from her school, she …
***I contracted covid from this hospital***
I was transported here because my nearest hospital was full. If you have the choice, do not go here. The food was sometimes edible. Except for breakfast. …
If I could I would give it 0 stars. Staff are abusive to patients and they don’t keep it clean at all. Only thing that was good about the place was the Doctor and Social worker other than that this place needs to be shut down.
i was inpatient in december 2020 for 10 days at age 15 and it wasnt horrible but also not great. also even though a lot of people didnt like the food i thought it was great. now i only come for medication
The staff and activities are fantastic (despite the lack of exercise on any day, zero gym or outside time on that dreary patio), but… the food. Every other day, we were served raw chicken, raw hamburger, raw turkey, raw fish… it wasn’t …
Riveredge hospital is now forcing all their patients off benzodiazepines and not following the Ashton manual tapering method. Kristen mccourt cut me from 1.5mg ativan a day to 0.5mg in a few months causing horrible withdrawal symptoms that …
I was there a couple of times the staff and nurses are horrible. There are a few good staff and like 1 good nurse but still real bad. When I was there they had 3 groups a day on week days and 2 groups on weekends and the rest is free time. …
Not my own experience but my partner is in there currently. She’s telling me over the phone that she isn’t getting one of her meds that is supposed to help her. Food is absolutely terrible. First day getting in there they just put her in a …
everytime i come here the guy at the front desk is very nice, but when i go upstairs to get signed into for my appointment, the lady’s upstairs are rude and give terrible attitude to me and my family, everytime i’ve came in here for my …
The food was alright 💀 the staff was pretty chill and cool, but sometimes they need to keep some comments to themselves. Also a lot of kids are misunderstood and staff will often think they’re in there because they’re disobedient towards …
I’ve been admitted here years ago and I remember the staff here being horrible. I vividly remember being in the gym and the staff were treating a kid (around 11-12) with disrespect. I believe he has schizophrenia and was in distress at the …
Be ready to take longer than expected to get anyone discharged. They gave me a pick up time at 9am and we’re made aware of a appointment elsewhere at 10am. I’ve been waiting an hour and they still haven’t released my child. Then when I asked the front desk the had me call the nurse attendant myself.
Everyone at the main entrance are very nice and helpful but once you go upstairs for outpatient care it’s horrible. The ladies at the reception desk are so rude. Every time I come they have the worst attitude even On the phone they are …
Not too long ago, I was eleven and because I said sheesh along with many other kids on my Last day, one of the staff had come into my room YELLING at me for making bizarre noises and jumping in the elevator. I hadn’t jumped in the elevator. …
I was an inpatient a few years ago around 2018. There were some very nice staff who you could tell loved what they were doing. On the other hand the younger staff were very disrespectful and often time would miss treat the younger patients. …
The staff that deals with the children under 17 don’t seem to understand mental health issues, depression, anxiety, self harming, suicidal tendencies and behavioral issues in children. Some lady named Yolanda had the audacity to call me up …
My 14 yr old daughter was here for a wk. She was only allowed to talk to us 5-10 mins a day. When released, they never did a well check up or still haven’t returned any of my calls. Poor management donotyoyoloved ones here
My first experience with this hospital has been great. I had my intake appointment on may 27 2022. The next month I had an appointment with Nicole. Nicole is very nice, she explains to me how my medicine helps working with my brain. I feel …
Thank you, Riveredge Hospital, for being the best and biggest part of my child’s mental health needs. You are the ONLY hospital that doesn’t just “medicate” the child and send them home. You see through the whole medication process and …
It’s weird saying this but I really miss the staff at this place, they have helped me through alot of my depression and anxiety over the past 10 years. Been here many times and never had a bad experience with the staff.. sure everyone is …
I won’t try to be *as* negative as everyone else but I will assure you that the average of 2.2 stars is being too generous. I understand these people are overworked and that they probably came to this particular type of health advocacy. …
Incredible staff love impatient staff nice and cool, Ricardo is one of my favorite staff if you where on the girls unit Ricardo Carlos avocado. Yes we did make up nicknames for him. I also love the staff from IOP they are incredible really …
My son Recently had his first and what I hope to be last inpatient experience at River Edge. I read all the reviews and had a panic attack about him going. Once he got there he was just fine. He enjoyed the activities they did and said he …
My stay wasn’t horrible. If made it worse refusing treatment. The staff was all daily nice my peers were helpful. I didn’t have a bad stay but lucky i have thick skin. And the food was actually good lol
Idk i really like this hospital, i like the staff, but the rooms were cold, but yeh i really like the staff on North side B side, Recardo is really good at speed and yeh.. 😿 …
I’ve been so beyond patient and trying so hard to give the outpatient clinic grace. Every time I call, it just goes to voicemail which would be fine if they ever called me back (they NEVER do, no matter how many voicemails I leave). …
i loved iop to be honest the workers were great i miss justin and ms meg and manny they were my fav people if i could go back for iop i would the food wasnt the best but definitely not the worst but i had so much fun there! i havent been there in almost a year but the staff is very nice and i loved them so much. i miss yall 😊 …
I went there along time ago in it help me until this day they help me understand that isn’t so bad… They help you find yourself I would love to come back thank you Riveredge I’m a great person to my self and I’m a mother and so to be wife.
Bad experience
Very terrible
Great staff!
Awesome
#freedaniel
horrible service and ignorant workers
hate this place bad food
Shoutout to Joanne
Horrible and abusive. Inhumane
Really helped my daughter.
I am suing. Be ready.
Horrible.
You’ll be worse off going here!
Very nice people working here
They really are helping my Son.💯 …
Worst hospital ever. So depressing.
Most of the staff is absolutly amazing
Disliked it very much they took advantage of me.
staff swear in front of children And yell for no reason.
This hospital is bad. There are people who stank ther
Very welcoming staff, compassionate and informative staff
Dope I enjoyed my 2 weeks going
Helped alot. Very pleased with this place and good to go to when help is needed.
Defend yourself. Adequately. But not past the point of no return.
Rude staff won’t let me talk to my wife because I don’t know the unit number, she just got there.
the place is horrible they give you shots amd they put you on the 1to 1
for no reason
I’ve been waiting two hours just to get a refill on medication.
Tanisha ,Josh,Andrea,Maggie,and joesph are wonderful love morning staff
thanks for taking the time to write these reviews. you saved me a trip was going to take daughters there who have depression
I love this place! Everyone is very nice and helpful and the doctors are very knowledgeable.
@julie shutup and it was horible I watched a child get brutally beat by the guy Mr.chris. Smh
Absolutely terrible, they are neglagent and rude, not to mention THEY HELPED MY BOY ZERO PERCENT. Should be shut down.
Jessica at front desk is horrible!! I been calling to speak with someone for a week and a half now.
Good
I hated this place I have nightmares my stay but some of the staff and nurses where chill
I went there and woke up with a knot on my head and the food is amazingly disgusting
The staff was very nice to me the group helped me it was great
I recommend this hospital. They really care about you and your well-being.
I think the staff was wonderful. If I ever have to go back to this type of hospital it would be Riveredge
My girlfriend son is in there and the hospital policy is she is not allowed to call or visit him supposedly hospital rules what a shame.
They kill people and starve the poor children don’t take yo kids to jail early
They give you the run around. They keep giving me all these different people to talk to. I am not going to do business with them. I am going elsewhere.
The nurses are very in patient with the kids. One nuse made a comment that the kids are hard head. Ummm that’s why the kids are there smh.
This is not a good hospital.they dragged a kid in front of everybody.mrs.Diamond was very disrespectful.and swore alot and mrs.mellisa.they need to bw fired.point blank period.keanna
This hopital is ok I was
In 1 north all staff was nice except for ms cece man she cursed at me and almost …
Applied for a job never got any response after interview. This is how they care they don’t care 🤢 …
I try to find out about my loved one and get complete disrespect from a lady intake. Literally no professionalism whatsoever. Sounded like a straight hood rat
Never go here juice people not taking their medicine. Heard people come out sicker cause of hospital and food not cooked right list goes on……not to be trusted.not even 1 star rating.
I just called to inquire about getting a refill of medication for my son and this witch JACKLYN ZAVALA WAS VERY UNPROFESSIONAL ,OVERTALKING ME JUST PLAIN RUDE ON THE PHONE .I NEED TO FIND OUT WHOM I CAN REPORT HER TO
Horrible place! No communication, and Intake receptionist is very rude! Discharged my daughter After 4days going to the php program.
my wife started on a Monday and I was supposed to leave on Friday afternoon, but not only did they call me to say that they had to stay for a week … the decision was supposed to be mine, I did not sign anything on their own They want to …
Awesome place and great people there. My son is there now again and i know you all will get him better.
I was there and the staff there was terrible such attitude and needs a self check ASAP but the people there were chill and Miss Angie and Miss Shara where the worlds best people there!! 5/5
My son was there in the middle of 2021 and I will say this is a very good place for our kids in crisis.
It clearly shows they don’t have enough doctors and nurses underpaid understaffed and don’t go drop off anything because they won’t receive it
My child was inpatient here fir 2 weeks and all I can say is they did their job. No complaints.
Wee. Well my child is there. An i canot see her she there becase she notsomeone thatgrandschild so they relly dont so they got of her mom made look like she lelft but she did not
One of their employees is known for identity theft and has stolen personal information while employed at Rush and now doing the same at this hospital apparently thorough background checks aren’t required to work here or to be around people this person is also extremely hostile and very violent…
Sometimes you don’t realize that you’re getting the help you need until years after. Thank you and may God forever bless your hospital 💛 Amen 🙏🏽 …
As a visitor, I am appalled by the way this hospital handles altercations among patients.
Violent patients that fight with other patients and guests should be removed …
Horrible staff. Don’t explain anything. I hated my stay here. They make their own rules. Don’t bother with this ridiculous place. The staff needs to be admitted themselves.
Worst place for an adult who suffers from mental health issues. The staff there are discriminating towards the patients. And rack up your bill to the max even if you have medicare and medicaid.
Good 👍I got better it’s been 7 Years since I haven’t had no more anger 😡😤issues.
This is the places you should go and visit and ask for (Aamir Safdar). …
The food was great. I liked the cheese fries. Whole experience was kinda eh. They woke me up late for the psychiatrist. Overall 3/5
Marylin I forgot your last name buy I swear I’m still looking for you!! You were my roomate and you were like a little sister i hope one day you read this pls pls contact me if you do!! We made a puzzle on the last day and you cried cause i left you alone and im sorry miss you!!
Please for you or your families sake do not let anyone you love be admitted here. This place needs to be shut down ASAP. I am not being dramatic. This place will cause more harm than good.
My child was sent here 02/24/2021 . She’s still there her doctors ( Dr.Goldberg) and (Dr. Morton ) are very unprofessional they don’t return my calls , I wasn’t informed about her medication changes , and I don’t even know why she’s still here . Please don’t ever send your kids here .
It’s always refreshing to come in contact with positive and professional staff. Many people write in on the negative experience and not enough on the positive. Ms.Jaime in Access keep up the great work.
This hospital really cares for your needs……
My son was admitted Friday night and still no answers from anyone. No plans no updates
Im trying to get him out of there he really wants out. They just keep him sedated and locked inhis room.
If you get dr.goldberg ask for an immediate doctor change, Though appreciated how nice the cleaning staff was.
this was not a good place to be. the only thing I truly remember was that one of the teachers said that we couldnt eat halloween candy or else there would be raxor blades to cut our mouths. they also called everyone stupid, including me. …
Awesome awesome nurses they are truly there for you the only thing I would like doctors two give us more coping lesson or therapy instead of raising the dose of medication and better food
Worse experience of my life! My heart is racing just thinking about it! It’s been over 40 years and I still have nightmares! I can’t believe it’s still operating!
You can sit for two hour before intake will even talk to you on the phone to tell you it will be another hour and half to be seen, then when you say someone is seeking help and they say you should’ve gone to the ER! The ER tells you to go to the Psych Hosp, no way to win. No wonder BH is in trouble
This place is terrible! I got nightmares from this place. They don’t listen to you at all, tell you you are doing this for attention, they have very unprofessional staff, & the groups absolutely suck & are very repetitive! Don’t go here if …
I stayed here for a month. I can’t believe someone would say that you get abused here. That’s a lie ok? I was in the all girls unit for teens and nobody had terrible things happen to them by the staff.
Extremly rude staff. I recently called to check on my brother and was completely disregarded before she even knew who I was or why I was calling. I hope the management of this facility would start random call checks to experience for themselves the professionalism of their employees.
So awful! The doctor did not do anything and my son was really sick and a lot of in pain. Sent us in a hallway and did not have an available room for us. Will NOT come back here again.
This place is a mockery of Mental healthcare!! not sure why the doors are still open! my daughter 17 yr/old was admitted for depression anxiety and thoughts of suicide which increased when she was trying to get help while in their care, …
This place is an absolute disgrace to the mental health profession. Kids were running around stabbing one another and throwing chairs. The staff did NOTHING! This place needs to be shut down and DCFS needs to step in.
I would not recommend a dog to come here
They are very unprofessional. My son was enrolled in the PHP program for over a month. They did nothing to help him nothing to try to figure out what the issue …
To call this “hospital” disturbing would be an understatement.
The staff is lackadaisical and have no control over the patients here. I’ve seen …
River’s Edge is a psychiatric hospital that helps those in need of inpatient psychiatric services. A relative of mine had to utilize their services after experiencing suicidal thoughts. They were inpatient for a week and they seemed better than when they went in.
My spouse stayed here for three weeks in 2014 for deep depression. He was released without improvement, unable to walk without falling, slurring like a stroke patient–and on a zombie cocktail of seven strong medications. Within two days …
I was in iop a few times, Bailey was amazing
I have been admitted to riveredge hospital alot. I trust only riveredge hospital.the staff at 2 north are great people. The program therapist’s are great people. the ones I trust the most is Dana Cibulka, Sarah Pawlak and Kathryn Bulandr. …
Terrible experience. Made me regret ever, staying at that place. Staff members may be nice, but sometimes lose control of their own patients, several alerts such as what they called code green; for “patients fighting”. Made me less comfortable to go to any hospital.
I was 14 here a few of years ago. Started going when I was 13 and didn’t end til I was 15. Reggie is not a good man and I wish I could get in contact with the owner about him. Yeah I was a kid and naive, but as a 21 year old grown woman …
Negligent doctor and staff. They don’t care about the wellbeing of their patients and treat you like your an animal. I wouldn’t even bring my dog to be seen here. The staff looks like they just rolled out of the ghetto. Please seek care …
Very little communication to parent, weeks before first family session with custodial parent, still haven’t spoke to medical doctor caring for child, child that threatened to harm himself was, only hours later, allowed to have a pencil in …
This is the worst hospital in Maywood IL
My mother has been in and out of this hospital since 2012 for her Mental illness and you guys refused to help me get her into a long care Facility…. You guys …
My brother was here for about 2 years, and when he got discharged successfully he went to a transitional place. They refused to let me see him at this hospital, and the “doctor” he had here is a complete joke. He is thriving in life, when …
stayed here for 2 weeks almost 3 years ago, and i still haven’t got all my stuff back. they lost like 2-3 outfits of mine and all my art supplies.
Hospital was really dirty. They had housekeeping but it appeared that they never actually cleaned the units. Staff was horrible they treated me less than a human. Most of the staff didn’t want to be there and it was obvious they way the …
I was admitted last year by my therapist, when I got their I was nervous but kept my cool. Got along with ALL teens that where in my station, Staff where nice and one of which I miss. Wish I can see them again. Great food btw!
When I tried to get into a outpatient program I got discriminated against because I had a service dog. They kept giving me the run around and lieing to me. First they kept saying we’ll call you back and I’d have to call back since they …
I was an outpatient here for almost a year, I started outpatient therapy 10/6/15 due to self harm and anger issues. When I first got there I was an extremely rude and disrespectful adolescent but over time my outpatient sessions were very …
This place is horrible; they make their own rules, won’t allow my kiddo to call me and when I call they don’t answer the phone or they keep me on hold until it hangs up. They’ve misplaced my kiddo’s clothes and homework and one had the …
Riveredge staff do not care about the patients. Their number one goal is to keep you there as long as possible to bilk medicare, medicade and the health insurance companies out of millions of dollars. Dr Goldberg overmedicates his …
My husband has been a freque t patient over the years and everyone has always been great. I attend some groups therapy and psychiatrist and all are wonderful service. However there is a lady who works in intake now her name is Cheryl she …
i went to this hospital in september, honestly changed me for the better. Even though sometimes it wasnt convenient i still got the help and support i needed at the time. So thank you to the staff who made me feel this way and the other kids who helped out! Miss it kinda<3
It was brought to my attention that the nurses and staff members are constantly swearing at the children and around the children. Staff member allowed child to call friends instead of parents. No communication but once from doc and once …
They’re is a rude social worker there by the name of Sara when I spoke to her she had me on speaker phone which is very unprofessional also when I was speaking to her about my husbands medical condition she kept interrupting me She’s very rude and when I spoke to her boss jose Sandoval he made up excuses why she kept being rude
I can honestly say this place saved my life. Granted it was scary at first I mean it’s a mental hospital and it was kind of ghetto but that only made the day less boring. I personally loved the food here they made amazing corn bread and …
Zero stars. I have a medical waiver from my hospital explaining why I’m exempt from wearing a mask. I was lied to, berated, and refused assistance in this matter. When I demanded to file a complaint I was threatened by someone who claims to …
On August 26, 2017 my son was admitted to Riveredge Hospital after an episode at home that was very chaotic. He had arrived home from school that afternoon to find a surprise, he was going to have his favorite cheeseburgers for dinner and …
i went here i while i was 15 going on 16 and i was wanting attention from my parents and they use to make fun of thing that said or did at the the time. i am now 17 and i keep thinking back to how if i could of got more help from someone …
After 4 weeks our son was discharged in he same condition that he entered the hospital. Within 2 hours he was back in the emergency room and is now in a caring and kind behavioral center. Wish we could leave a negative star. Would not bring our worst enemy to this facility.
I was there yesterday because my son’s school referred me to them. After waiting 3 hours, I was turned away (due to insurance). Which is understandable but what was very disappointing was the attitude give by the employee (I dont have a …
Horrible service. I don’t recommend this place. Very rude and don’t help patients. Employees need to be more polite to clients.
Over twenty years ago I was placed in riversedge by my parents. They had been advised by two of the doctors that admitting me would be the best way to avoid a police investigation of child abuse. Due to the fact I was hospitalized the …
0 Stars. My daughter was at Riveredge for 5 days, We were not allowed to take her out until after the 5th day. There had been absolutely no communication from the doctors. I have called, left messages, had notes stuck to her chart. Not one …
There was so much drama between me & the girls, it was like a microphone. I told the nurse & she didn’t to anything…. even tho i had a day left before i got discharged. I did not liked it there…. it felt like i was stuck in a whole. I …
I was at Riveredge for one week. Reading through the reviews I really don’t understand all of the negative comments. I was in 2 west and the experience changed my life. The place was very clean, and the food was good but more importantly …
How are you suppose to make new appointments or discuss medication pick up when outpatient NEVER answers the phone? Just goes straight to voicemail, very unprofessional.
Dear parents, if you have kids in this hospital, PLEASE discharge them. The kids who are there, don’t deserve the horrible and abusive “treatment”. Staff is constantly swearing and yelling at the children. They don’t give kids any …
I stayed there for 8 days. One of the worst experiences I’ve ever gone through. I was a young teen, but it wasn’t very welcoming. My unit was filthy, and most of the staff was pretty rude. There were a few nice ones, but for the most part it was terrifying.
First day I came I had no idea what was going and Jeremiah starts being rude to me like I did something wrong even though I was just asking if I could go to the bathroom. Some days he would act like he was your friend but the other day he …
The onetone rather than an unoffered zero star is appropriate. The cooking was good, the facilities were clean, and about three compassionate nurses stopped the place from turning into a living hell: up to and including promptly changing …
I definitely recommend IOP is helped me a lot I went from January to March it was a great experience for me although there may be a few kids that are a little bit crazy but they do a good job at calming them down I really miss my IOP …
It’s unfortunate that there are so many negative reviews about this facility! I wish that every patient/family members would have had the experience we have had here at Riveredge!! Within 9 months my son had been admitted on 7 different …
My son was admitted here and I called before he got there because I was so nervous and the staff that I spoke with was great and very patient with me. They gave me the information I needed without violating patient rights or Breaking HIPPA …
Very helpful. Had my husband in there. At first it was a nightmare trying to get some information over the phone. Nobody knew anything. But after driving 3 hours there, and talking in person, we finally got some information. Got to see my …
The food is inedible. Apart from a few staff members, the MHA’s, therapists, and doctors are mostly incompetent. My physical wellness doctor didn’t know what an IUD was. They very obviously don’t care about the patients. They are rude. They …
I went their for a week and a half. They were very welcoming and respectful of my appearance when I got There. I was there for personal reasons and they helped me a lot with my mental health. Yes there was some violent teenagers but there …
So my son had a phone call appointment. We take the phone call appointment. I was supposed to pick up his meds. But I got quarantined because of being exposed to covid. So I don’t go out like you are supposed too. I finally get out of it. …
where do i even start? i was sent here in 2018 from my residential. this place is probably the worst place i have ever been to, and i’ve been to many different hospitals and residentials. on my first day, i was placed in a dirty room with …
This place is scary, I keep my mind together on the “outside”, because I’m terrified of ending back here or another worse off hospital. Did this place used to be a prison?? All I can say is this place is scary , believe the negative reviews!!!!
I have 15 years of mental health counseling experience. This has to be the worst mental health facility I have been to in my life. As I walked in, the kids were running around throwing chairs at one another and using sharp objects and …
I had to admit my husband against his will. His total stay last three weeks. I was never called upon his arrival and admittance into the hospital. I only ever received one outbound call from the hospital. Even though the doctor said they …
I use to get antidepressants from them and was suppose to get therapy but they never let me make an appointment and then I tried to go back after awhile of being away to get no response. They are just pill pushers
Traumatizing. I was here in 2016 and and was 17 years old at the time. They forced me to remove all my clothes for a search as soon as I arrived. The staff is terrible. I was there for 14 days and only saw the doctor and therapist once and somehow they were still able to diagnose me and drug me.
At first I was a bit skeptical after reading all the reviews, but I did my research on all the behavioral places were about the same in regards to reviews. So I rolled the dice and ended up coming here. My experience with this hospital was …
Former employee here. DO NOT send your loved one here inpatient. The staff hit and beat patients and will do it off camera and get away with it. The supervisors don’t do anything when patients make complaints. If patients call the patient …
i hate this place. i stayed for about 10 days and it did not help at all. none of the staff helped me when I had urges of HURTING myself. I caught a cold during my stay because they didn’t hand out masks to the patients. They didn’t give me …
I was in this mental hospital when I was 9 and the only thing nice I guess in 1987 was the food. I was stripped naked and humiliated on top of everything else I went thru and given high doses of thorazine and norpramine. I’m sure things …
After a 2 month wait for an initial patient visit for my girlfriend who has been suffering from Long COVID as well as anxiety and depression now for over 4 months, the day of her scheduled appointment with a psychiatrist finally arrived. …
Is been 48-72 hours been trying calling riveredge to get information about my daughter. I’m leaving numerous messages to get hold of social worker, therapist or doctor. What kind of communication is this nobody cannot contact parents of the …
I came to this hospital in February but I do NOT recommend going there. Whether looking for help or not, DO NOT GO HERE! This place is terribly hell and I never got to talk to a therapist because they didn’t let me, they just shrugged off …
My two sons had went there two different year’s one of my client’s had recommended this hospital. To my surprise some of the staff was disrespectful and to the children’s just the thing’s they would say to my oldest son was unnecessary. I …
kept me here for 10 days even though dr. goldberg kept telling me i would be discharged i only saw my “therapist” 2 times and each time she told me nothing. extremely emotionally distressing. was also misgendered the whole time. dr.goldberg …
This place is the worst PLEASE don’t send your loved one here. I got sent from a residential when I was waiting for someone to take me upstairs the lady was rude and had an attitude. They wake you up by yelling and feed you food that is …
When I went there I had to stay for 5 days we didn’t even have that many groups and the food was raw and they gave us sink water and some of us got sick when we where there and when they took out or blood are hands would turn green or black …
My brother has been here for 3 days. I called tonight for the first time, had the appropriate information, and was passed along to speak to my brother directly. He sounds like he is getting so much out of the group sessions. He said they …
My son has only been there 48 hours and is being bullied and heavily medicated! I just can’t believe this ! He called tonight and he don’t even sound like the same kid I had to force conversation from him . He said he would rather go to …
My Son was admitted with psychology issues. Not 1 time did a social worker contact me, nor any other employee to discuss care or discharge planning even with guardianship and hippa consent paperwork signed. My Son called me to say he was …
My personal experience was pretty good. I feel like I was there a bit longer than I needed to be; but the days went by pretty quickly. It could be a bit cleaner and the food could be way better, but I feel the staff in my unit were kind and …
I haven’t been hear personally, but my friend did. Her first night she was put on antidepressants and had a terrible headache so they reduced her dose. Now, to this day, she is still experiencing headache and there is almost nothing they …
The hospital appears nice at first and the person that checked in my daughter was welcoming but the things she told me turned out to be untrue. I was told I could speak to my child whenever, she would get her homework from her school, she …
***I contracted covid from this hospital***
I was transported here because my nearest hospital was full. If you have the choice, do not go here. The food was sometimes edible. Except for breakfast. …
If I could I would give it 0 stars. Staff are abusive to patients and they don’t keep it clean at all. Only thing that was good about the place was the Doctor and Social worker other than that this place needs to be shut down.
i was inpatient in december 2020 for 10 days at age 15 and it wasnt horrible but also not great. also even though a lot of people didnt like the food i thought it was great. now i only come for medication
The staff and activities are fantastic (despite the lack of exercise on any day, zero gym or outside time on that dreary patio), but… the food. Every other day, we were served raw chicken, raw hamburger, raw turkey, raw fish… it wasn’t …
Riveredge hospital is now forcing all their patients off benzodiazepines and not following the Ashton manual tapering method. Kristen mccourt cut me from 1.5mg ativan a day to 0.5mg in a few months causing horrible withdrawal symptoms that …
I was there a couple of times the staff and nurses are horrible. There are a few good staff and like 1 good nurse but still real bad. When I was there they had 3 groups a day on week days and 2 groups on weekends and the rest is free time. …
Not my own experience but my partner is in there currently. She’s telling me over the phone that she isn’t getting one of her meds that is supposed to help her. Food is absolutely terrible. First day getting in there they just put her in a …
everytime i come here the guy at the front desk is very nice, but when i go upstairs to get signed into for my appointment, the lady’s upstairs are rude and give terrible attitude to me and my family, everytime i’ve came in here for my …
The food was alright 💀 the staff was pretty chill and cool, but sometimes they need to keep some comments to themselves. Also a lot of kids are misunderstood and staff will often think they’re in there because they’re disobedient towards …
I’ve been admitted here years ago and I remember the staff here being horrible. I vividly remember being in the gym and the staff were treating a kid (around 11-12) with disrespect. I believe he has schizophrenia and was in distress at the …
Be ready to take longer than expected to get anyone discharged. They gave me a pick up time at 9am and we’re made aware of a appointment elsewhere at 10am. I’ve been waiting an hour and they still haven’t released my child. Then when I asked the front desk the had me call the nurse attendant myself.
Everyone at the main entrance are very nice and helpful but once you go upstairs for outpatient care it’s horrible. The ladies at the reception desk are so rude. Every time I come they have the worst attitude even On the phone they are …
Not too long ago, I was eleven and because I said sheesh along with many other kids on my Last day, one of the staff had come into my room YELLING at me for making bizarre noises and jumping in the elevator. I hadn’t jumped in the elevator. …
I was an inpatient a few years ago around 2018. There were some very nice staff who you could tell loved what they were doing. On the other hand the younger staff were very disrespectful and often time would miss treat the younger patients. …
I was sent there back in the 80’s.
The staff that deals with the children under 17 don’t seem to understand mental health issues, depression, anxiety, self harming, suicidal tendencies and behavioral issues in children. Some lady named Yolanda had the audacity to call me up …
Staff are extremley cruel and brutal.
1. They only care about their selves.
2. They gave me too much med so I had trouble sleeping. …
My 14 yr old daughter was here for a wk. She was only allowed to talk to us 5-10 mins a day. When released, they never did a well check up or still haven’t returned any of my calls. Poor management donotyoyoloved ones here
My first experience with this hospital has been great. I had my intake appointment on may 27 2022. The next month I had an appointment with Nicole. Nicole is very nice, she explains to me how my medicine helps working with my brain. I feel …
Thank you, Riveredge Hospital, for being the best and biggest part of my child’s mental health needs. You are the ONLY hospital that doesn’t just “medicate” the child and send them home. You see through the whole medication process and …
It’s weird saying this but I really miss the staff at this place, they have helped me through alot of my depression and anxiety over the past 10 years. Been here many times and never had a bad experience with the staff.. sure everyone is …
I won’t try to be *as* negative as everyone else but I will assure you that the average of 2.2 stars is being too generous. I understand these people are overworked and that they probably came to this particular type of health advocacy. …
Incredible staff love impatient staff nice and cool, Ricardo is one of my favorite staff if you where on the girls unit Ricardo Carlos avocado. Yes we did make up nicknames for him. I also love the staff from IOP they are incredible really …
My son Recently had his first and what I hope to be last inpatient experience at River Edge. I read all the reviews and had a panic attack about him going. Once he got there he was just fine. He enjoyed the activities they did and said he …
My stay wasn’t horrible. If made it worse refusing treatment. The staff was all daily nice my peers were helpful. I didn’t have a bad stay but lucky i have thick skin. And the food was actually good lol