Riviera Utilities has various locations in Alabama, including one in Foley.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
413 E Laurel Ave, Foley, AL 36535
Riviera utilities internet is absolutely deplorable
You want intermittent disconnections, incredibly low download speed, unreliable …
Eventually someone will read all these bad reviews and possibly comment on them. It’d be good to know that you read these and actually care. Don’t look at your BBB comments, you don’t have a single positive review. It’d be amazing if you …
I called because of internet connectivity issues (Foley Zip Code) and you guys promptly sent out a technician to diagnose and attempt to resolve the issue. The technician’s name was John and he was exceptionally cordial, professional, …
Ml
Only have to get them bc there are no other options. if you can not use them, then run for the hills!
Horrible tried to come cut my power off when I paid my bill and are still sending me messed up bills with the previous renters name on it
Best customer service ever!!
If you want internet that actually works, I suggest you keep looking.
You’ll be lucky to get half the speeds they promise. Even luckier if you’re able to maintain 1/10th of those speeds for more than a few minutes at a time. If you have any other option, go with that. It can’t be worse.
These people have the absolute worst customer service! It took 3 days trying to get them to answer a single question about my bill! The bill dated 9-2-2021 I received the bill on 9-26-21 with it being counted as “late” as of 9-21-21. Brand …
I’m impressed with the install of cable internet for our business. I contacted them Monday to see if we could get it where we are located. That day they had a rep drop by to survey. On Thursday I called to get it installed. They …
I’ve been with Riviera Utilities since moving to Foley about a year ago. Their products, services and pricing are great in my opinion. The 2 times I’ve needed help with technical issues, they have responded quickly and efficiently.
I have had a lot of issues in the beginning with service, but after four calls for service over a month’s time; it has been working fine; very fast. …
One of the worst internet providers as far as what’s available and speeds. It’s like dial up from the 90s. Except no nostalgic fax number noises.
Terrible,, bottom of the barrel!!!!! Internet service is the worst I have ever had anywhere. I called and waited,, finally got to talk to someone,, they said let me switch you to the internet dept. And I got a useless recording.
Had a transformer go out in our RV park…Riviera Utilies had us back up & running in less than 2 hours. All of our campers were very thankful!
I wish I could leave zero stars. Tried to pay my internet bill to find that, according to the woman on the phone, the bill is no longer in my name and she won’t tell me whose name it’s in. How on earth can someone just change the name on my account without my knowledge? Yall want my money or not?
I’ve been a customer for 15 years and the service gets worse every year. They used to have great customer service but now your lucky if they answer the phone or call you back like they promise. On a positive note, the technicians that come out are always friendly.
Ridiculous, customer service doesn’t know anything. Pricing, ridiculous and absolutely no programs for lower income or people that may have issues due to financial emergency. I am currently renting, when I buy I ABSOLUTELY will not buy in their service area.
Delivery driver took out our cable/wifi cable.Called Riviera Utilities at 4:10pm. Was expecting to wait until Monday to get it fixed, nope at 4:30 they showed up and fixed it. Crew noticed that the transformer was leaking oil. 10 minutes after that crew called the power crew showed up. Outstanding service!!!!
I am happy with their service in the field and their guy’s working to restore power however, there people answering phones aren’t very helpful and rude just by simply asking to pay a bill and not wanting to use the automated system. There …
I had to have service disconnected at old location and connected at new location. I’ll be honest with you. I was dreading this! It’s like having to go to the DMV and we all know how that goes! Lol I know it’s the person’s job behind …
I went into Riviera Utilities to update my home location. The customer service representative, asked me to complete a form for the new location. I completed the form, and turned in the form, and within a few minutes the transaction was …