Founded in 1978, Robert Moreno Insurance Services is one of the leading managing general agents and wholesale brokers in the state of … See more
Read More| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 4PM |
| Tuesday | 8:30AM to 4PM |
| Wednesday | 8:30AM to 4PM |
| Thursday | 8:30AM to 4PM |
| Friday | 8:30AM to 4PM |
22860 Savi Ranch Pkwy, Yorba Linda, CA 92887
(Translated by Google) It’s very bad, they never tried to help me collect from the other insurance company that hit my car. I no longer hire their services, they have incompetent staff for these jobs …
(Translated by Google) Very bad I have 2 two months with an accident that hit my truck parked in front of my house and it is the day of oy I do not know anything the workers of this Insurance never answer and if you leave messages they …
(Translated by Google) The worst experience.. they have very bad service. Customer service is fatal. Honestly, I don’t recommend them. It sucks. Maybe the insurance is good, but the people who answer are rubbish. Grab people who like it. …
(Translated by Google) It’s the worst insurance company I’ve ever met, its people believe they’re the last coke in the desert, they take care of you almost standing at the door, they never offer to go into an office and help you. A client …
Cheap insurance.
Worst company to work with
my dad works here
Worse insurance company. stay away from this place.
Worst service ever girls have very bad attitude they lose information that is very critical giving the run around when ask to speak with a manager worst claims department over all horrible company
Number you call wont even answer & says they are not open when clearly they should already be open according to the schedule they have posted.
Worst insurance place ever hands down. Don’t recommend this to my worst enemy.
Hate this place to expensive.and don’t want to help you with a claim.they look for whatever reason not to pay and are so rude…
Don’t do business They will steal your money the promise that they will charge list and they end of charging more
Me and my father propose that they change there name to DISGUSTING INSURANCE. Thank You.
Customer service is so rude. This company should really look into the people they are hiring.
Worst insurance to handle claims..worst customer service…Don’t even deserve a single star…Negative zero overall…Beware…
worst company have ever dealt with, high rates, charge billing fee and to pay online extra $14.00, decided to cancel and they charged me $50
The person that I was working with was really helpful they fixed my car on time as promised and they help me pay my bills -thank you JK
AVOID THIS COMPANY. THEY ACCEPT YOUR INSURANCE POLICY AND THEN ONE MONTH LATER THEY CANCELLED AND KEEP MOST OF YOUR MONEY. FRAUD FRAUD FRAUD. AND ON TOP OF THAT THEY HAVE WORSE CONSUMER SERVICE SCAMMERS
This company has notorious reputation for taking care of accidents case. It takes forever just get response from agency.
Horrible. We got rear ended by one of their policy holders and its been a nightmare trying to get them to accept responsibility, meanwhile its been a month and my car is still waiting for approval for repairs.
Pick Up the Phone, Please! I’m about to get Sued cause of a Minor Bumper to Bumper Tap, and You Guys Can’t Even Answer the Phone.
I wish I could give them a negative review. They are completely not professional and I wasted so much time talking to them without anything solved.
I don’t know where to begin. I’m just going to make this comment straight to the point. CONSUMER BEWARE! I will say I had one professional experience there. If you happen to find yourself dealing with any one of their staff I’d say go directly to Mr. Nick. White. He’ll be sure to help you out. Seriously.
They are talking way too long
And they are full of excuses to pay a full covered car .my son crash in to the contention wall because bad weather conditions.. the car was total …
Worse service ever, all the girls that work there have nasty attitude.. To make it worse the were overcharging so much.. so happy we change our insurance…
By far worst insurance that exist. Please search for other options. Call for requote to drop premium and they threatened to raise my insurance. Save yourself the hassle and switch to others.
AWFUL!!!! Had my payment on auto payments and tried to cancel several times but they still charged me and said they never received my cancellation notification. In the end I ended up paying $600 dollars more for insurance on cars I no …
if you had an accident with their policy holder better hire a lawyer. They have the worst adjuster to handle your case very unprofessional.
Robert Moreno Insurance Services is the worst company i’ve ever made the mistake of using. Their service and everything they do is pure BS. Don’t make the mistake of ever using them for anything
These ppl are never available….. I called their office at 11:00am on a Tuesday august 1st and it says their office is closed. Wth? And they drag their feet on paying a claim. I’m switching insurance companies very soon. And if ur looking for insurance don’t look here trust me you’ll regret it
Fraudulent company. STAY AWAY FROM IT. I got my registration suspended from the DMV due to them not having proof of insurance, even after I had direct deposit with this company. They will take your money and not insure you in return.
I am a retail insurance agent and use RMIS for certain kinds of customers that require a specialty insurer. I have found them to he competitive, helpful, and responsible. The kinds of insurance they offer are subject to the insurer …
I don’t usually review places just to talk bad about them. I almost always try to include something nice to say, but this time, theres nothing nice to say. This company is trash. Their professionalism is nonexistent, their customer service is despicable and their business is the worst. Do not, and I mean, DO NOT GIVE THEM YOUR MONEY!
Kind of shocked to see they are still in business with all the 1 star reviews. They LIE LIE LIE. my wife and I were in an accident with a client of theirs..clearly their fault for running a stop sign. and 4 months later, Robert Moreno says …
The worst insurance I have had . Expensive and poor service . They charged me $375 and raised to $560 I discontinued with them and got another insurance with better reviews in google cheaper and around $240. I don’t recommend that .
I had an accident on my record a few years ago (that I can prove was the other man attempting insurance fraud) so I called statefarm who sent me to what I thought was an independent agent for state farm authorized dealers or something. …
Shannon is literally the WORST!! I have a claim in with one of their policy holder and they want to issue me 15 dollars per day for me being inconvenienced because my car is in the shop. I will be reaching out to the owner if I can and if not I will have my legal team take you to court.
Robert Moreno auto Insurance charges you each month an additional $17 for Billing. They won’t let you cancel billing even though you call each month and pay over telephone to save $8. They say you need to pay full year of policy in.order to …
Very nice place for kid and family, have clean space, nice recreation areas for family, and the more like me is the water place have a sun cover.
VERY disgusted with how this company operates. I personally have Allstate but had to help someone with their auto accident and speaking with these people out of the Palmdale location was a real joke. Seems to be a fraudulent company with …
STAY AWAY from this insurance. Everything is great until something happens. I am going through the same situation as the reviewer before me. I was in an accident that was not my fault, the other driver was 100% at fault. It has been almost …
Been with them for years with my car insurance they always beat anybody’s rates
Do not get this insurance. I got this insurance because State farms and all others were expensive and because am only 22yrs. However; I recently got in a car accident where another driver rear-ended me and it was 100% his fault. This …
Only gave one star because it was the only way it allowed me to post this review. Do not agree with the attitude that the girl I spoke to there gave especially when I’ve been in a car accident and have a lot of things to deal with. The …
Recently was involved in a car crash accident that had absolutely nothing to do with me. I decided that it would be best if I contacted my insurance company so they can offer help and when I tell you, time was wasted, time was wasted. My …
Absolutely awful to deal with. No email/phonecall/anything to let you know that your payment didn’t go through- automatic fee for the card decline.
If you’re like me and don’t check your mailbox often, you might miss a letter …