The Rolla Municipal Utilities distributes electricity and water to homes, businesses and industries.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
102 W 9th St, Rolla, MO 65402
Price gougers in every way. Move to a town of comparable size and see what you pay
Best Electric comp
Disgusting customer service
Awkward location and poor communication with workers
Always very prompt with service and are easy to work with.
Great hospitality. They offer great service over the phone also
Horrible customer service. This is what you got.
This is the slowest improving utility for this size town. Try to find a prominent posting of the email address.
Website is a horrid dumpster fire from the early 2000’s, need updated or overhauled all together.
Fantastic customer service in the office. The ladies there are magnificent. I love going in to pay my electric bill.
This company operates as though its 1800
They seem nice but the $240 deposit was kinda high. Never had utilities around here so idk much more
I visit rolla municipal utilities almost monthly if I don’t make the payment online the Customer service is perfect especially Veronica she work so hard to explain everything for you , I really appreciate everyone working their for the amazing customer service we get thank you all
Horrible horrible service – So surprised on how rude the person was over the phone. Literally customer service was just awful.
Very responsive and good staff
The people that work here are amazing. Real angels! They will bend over backwards to help you. Since customer service is their bread and butter I give them five 🌟 because they absolutely earn it! Keep up the good work guys! …
Don’t bother wasting your time to go into the building. Walked into the building and got told that they couldn’t help me because everything was done through a third-party. Not sure why they have a building if they are no help, but oh well.
I am not in a position in life I should be at right now. Things are just weighing on me as is. I rent through investment and have a running washer issue. I was told several things that were different by RMU. I spoke With Jamie last and she …
Terrible attitude over the phone, offered zero assistance. Just pay the money because it’s not worth arguing with old “Karen.”
This comment is for the rudest guy that I have ever talked to. I called RMU and waited for some time to be able to get in touch with a customer representative. Then this guy picked up my call and while I was still trying to explain myself, …