Rome Memorial Hospital is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. … See more
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1500 N James St, Rome, NY 13440
Terrible customer service! Phone calls go unanswered, when you do manage to talk to someone they are quick to pass you off to someone else even if it is not the right person. Called today and explained the reason for my call 4 times!!!, …
I have gone 3x for spinal epidural with Dr. Qandah and have found all employees very helpful and excellent in the care they provide I encounter at least 20 employees each visit and have never had a bad experience.
Let’s make America great again. Don’t go here if you want to live. Caw caw the caw wash crow got shot.
waited there well over 2 hours. while I was waiting in pain they took in patient after patient that had just arrived one with a bite on her leg another with a tic in her ear ! A kid with a broken finger that was laughing!! They don’t have there priorities in order !!
Worst place I have ever been to for care. Wife has asthma could not breath tonight. They gave her one breathing treatment two pills and sent her away still unable to breath with a blood pressure reading of 167/111. Worst idiot doctor on rotation after 7pm — she was dismissive, combative and did not give a damn.
Went here for a head and neck injury. They hardly did anything, they took an xray of my neck and told me to go home. Later that week I went to the doctor and was diagnosed with a severe concussion. Still dealing with symptoms 15 months later. Will not be going back to that hospital again.
Worst experience at a hospital ever!! They are “busy” tonight ok. Unprofessional, know it all staff. Not helpful at all.
I’ve been here for 5 hours with someone; staff have not once asked me if we need …
My mother was admitted to the er on Wednesday. She had very high fevers, back pain, and just looked I’ll. the put her on iv’s and gave her morphine for the pain. Then says she has an infection and treated her. Two days later her she is at …
First time I’ve been to this hospital and I was really satisfied with their service. From the ER to the second floor where I received the care, I was impressed with how friendly and informative the staff were. I would definitely choice this hospital again if needed.
This has to be the worst hospital. I never seen a place like this . my wife and I been here from 11:30 to 3:30 . and nobody comes in to check on you unless you hit the call button and they tell they’ll be right back and you don’t hear from …
I was a patient there in March 2021 and it was a enjoyable an experience as a hospital stay can be. The staff is knowledgeable, efficient and pleasant. The hospital is quite up to date.
Just want to take a moment to thank the entire ER staff for the exceptional care they gave to me. Thank you Paul, Jen, Sue, Sarah, Amela, sorry if I missed anyone you were all so wonderful and I truly appreciate you all for your compassion …
So Thankful for the ER RN, Jodi. Not only is she kind and professional , but thanks to her quick reaction and knowledge she saved my brother from an unanticipated crisis. She handled my brother with caring calm while she worked FAST but not frantic. More then Kudos for Jodi the RN
Rome Memorial Hospital is one of the worst hospitals around. Unclean environment when I was there last in the emergency room for kidney stones. There were dirty gloves on the floor, blood 🩸 on the unchanged sheets on the gurney. I left that hospital and was taken to Utica …
I have never been in a hospital where the nursing staff didn’t care as much for the patient as it does to cover its back. A nurse misunderstood what I was telling her and then it all let lose. I was even told that if I went to leave the …
One of the worst hospital experiences imaginable. The ER doctor, Dr, Johnson, was so incredibly rude to both me and my 93 year old mom that I was left speechless. Once transferred to a floor for care it was over 48 hours before the doctor …
The staff is very slow even when there is no other patients in the emergency room. The staff sits in the area talking about their lives instead of assitanting patients. I understand that this job is extremely difficult but it the staff would assist people in a reasonable time they would not have to deal with angry patients.
The nursery unit and staff are great. They didn’t kick me out in the evening like St Elizabeth’s in Utica did. They made sure my wife was as comfortable as possible and processed her discharge promptly when it was time. One star lost …
Had a life threatening condition once in high school, and another last week, and the nurses took very great care of me along with the doctors on duty. Since it was the weekend they had to call in surgeons and I felt bad, but everyone was …
I’ve been in and out of hospitals in the Syracuse area my whole life due to Crohns Disease and have never felt the way I was made to feel at Rome hospital. They don’t communicate at all with each other or the patients. They started doing …
My mom was there for two days and they killed her. My mom died the next morning. Rome memorial hospital is a death trap. They had the Nerve to call me and tell me my mom went into Cardiac arrest. The whole thing is Suspicious. And they kept …
I was very disappointed with the overall quality of care I received from the “medical staff”. My first visit in January was handled by a nice Dr. who was very prompt, but 4 days later when I was getting sicker and I returned I was attended …
I’m posting this on behalf of my fiancé. It’s been 3 hours since we got into a room. Took about 40 minutes just to get one. She had an infection which was causing her a lot of pain. We asked how long it would be and they said 30 minutes. An …
I am trying to get in contact with someone higher up then the nursing supervisor. Im getting the run around after being told my daughter who is in labor and delivery right now could have more then 1 person in the room. I called yesterday to …
A family member was recently here twice in the past few months. It was an extremely negative experience both times. While in the hospital, my family member was not well taken care of physically and the nursing staff was lazy and unconcerned …
The day Dr.Guistra called me and told me I had a cancerous lump on my breast was the worst day of my life….the next day I received a call from Linda Lyon….everything changed! I want to say that for every appointment and my …
This was an absolute living he1l today. I went there at 7 in the morning because my acute symptoms from Lyme disease were acting up and I couldn’t make it out to the Lyme disease specialist in Albany that treats me. I’m also recovering from …
Ive always had a great experience at Rome Hospital. Ever since day one. I was born there 52 years ago. I have several family members that work there and have worked there. And my uncle was an attending physician there. …
Went to the ER to get my newborn checked out since she didn’t seem to be feeding well. No one seemed to know what they were doing- different people kept walking in, saying different things and wanting to do very intensive tests without …
Have been in the ER for 3 hours, STILL have not seen a DR! My daughter came in with terrible pain in her head, they gave her pain meds and that was it! Have not checked up on her, have not done any tests! We are sitting in here, listening …
I have to speak up against the negative reviews I am seeing about Rome Hospital. Because of the these reviews I was hesitant to go there for multiple tests I have needed recently. I am so glad I did not let these reviews cloud my decision …
Worst possible patient care ever. I am currently in the hospital after major spinal surgery. Nurses are to busy joking around at the nurses station to actually take care of their patients. You sit and wait for 30 plus minutes for …
My grandson was born October 8, 2020 at the hospital with a phenomenal team of doctors and nurses. The patience they had was top notch. The maternity ward is amazing! The staff deserve an applause after dealing with our situation! Thank you so much!!!
Absolutely horrible experience! Unless you have Covid they do not care. My husband went there with congestion, fever of 102, body aches and sweats and all they did was swab him for covid and told him to wait for results. No chest x-ray nothing, they didn’t even listen to his breathing. Complete garbage of a emergency room!
Was very sick and needed my gal bladder removed back in May this year. Was treated like a test subject. Left in the room for hours at a time with non stop vomiting. Was told I would see the surgeon before my surgery for consultation, he …
I absolutely love the labor and delivery staff , from the Drs right to the Nurses. I had my son almost 2yrs ago there Dr. Desai, and the nurses were amazing during my delivery. Two weeks ago I went into labor with my youngest son Dr. …
Went there yesterday with my sister after cutting my head badly while hiking down Bald Mtn. in the Adirondacks. Can’t believe there isn’t any kind of urgent care facility near Old Forge. Wound up going to Rome Emergency Health …
Took wife there for toe nail that was falling off severe pain,in waiting area from 9pm to 1230,only 2 or 3 people there -not a busy busy night.
Called in room to be seen at 1240,sat in there till 115 doctor on call looked at …
Last night, I went to the ER in a lot of pain i
n right flank going down to groin. I have had kidney stones for last 25 years and told them it felt like that. After a CT scan, I got an email from follow my …
Exceptional care and compassionate nurses. Best hospital I’ve ever been to. I don’t know why there’s so many negative reviews. I had surgery there and the nurses were very attentive and everyone treated me well. Everything was extremely …
I was there visiting a family member & it’s ridiculous how the RN/LPN talk to the aides in front of patients.So disrespectful,rude, & bossy. Shouldn’t everyone be working together as a team? Well it doesn’t feel like that me. The nurses …
Compared to some not so pleasant past visits, definite improvements in ER psych area. Nurses were very nice and accommodating to me as a visitor. Even brought me a breakfast tray and tried to make me as comfortable as possible. Much …
Kudos to the Rome Hospital Emergency Room staff. I know that they see way too much tragedy and heartbreak and having to deal with so much trauma must take its toll. I arrived by ambulance the other night and every person with whom I came …
If I could give this place zero stars I would. The lack of compassion and empathy of each and every person you will have the misfortune of interacting with here is borderline sadistic. The nurses will treat you like livestock and the …
The nursing staff from registration to the nursing staff that helped with admission were absolutely fantastic. From the very beginning treatment, from my arrival at the ER I felt welcome, at ease, and care genuinely cared about. I was …
If you’re handicapped then you do not want to come here during construction if at all possible. I am scheduled for back surgery in two days, and they have so many things closed off to only be utilized by the construction workers that it’s …
Dr. Andrew Bushnell ruined my vacation, told him I was sick, told me i had a virus and he he sent me home. (Even after telling him that I have an AID). …
My review is based on my experience as a staff member there. I was terminated for job abandonment they call it! However, I did tell another staff member I was leaving after being mistreated by the teenagers they have working in the kitchen! …
Dr. HALL and the rest of the emergency room staff killed my sister by blatant negligence and the staff at this dirt hole treat you just like that! DIRT!!!! If I could give this place negative stars I would as they are directly responsible …
I absolutely LOVE Rome Maternity! I have delivered my last two babies here and was so pleased with the flexibility, patience, attentiveness, and professionalism of the nurses. Shannon and Danielle were my main nurses this last time and they …