Yeah it’s time for RPW to get an online pay system. Post falls just got one around June 2020. Get with the program RPW. You know it’s going to happen soon.
Had to call several times before anyone picked up and when they did, the lady on the other end of the phone was dismissive and wouldn’t let me finish a thought/explain the situation. Wish I had other options for water but alas, we’re stuck i guess..
The only thing we got in the mail was a notice that our water was being shut off. We just moved into our house and didnt know who to pay for water and apparently they dont have autopay online…
Very rude. I arrived at 4:15pm to pay my bill in cash, i do not have checks cause its 2020, the lady the takes payments was trying to bail out early, she had to park her car and come back in, i just started with Ross point water last month …
Terrible front desk customer service, no online services of any kind (in today’s era that’s ridiculous), no credit card payments. All in – horrible to be in the Ross Point Water District. …
I see that everyone gives them a 1 star for service based on the fact they don’t have a website. Let me ask this, Have you gone in to talk to them? I have. A lady who was managing the front desk was an absolutely kind lady. She took care of …
No online payment system and I haven’t received a billing statement either to tell me how much I owe? It makes very inconvenient because I work all day and by the time I come home they are closed. I literally have to take time off of work …
Best water you will EVER drink from a tap in your life and for the lowest cost in the county. If you moved here and you are high tech and high maintenance…roll yourself back because Ross Point H20 is old school. Set up a bill pay through …
I called in to get my balance or to see if I am passed due because I’ve noticed I haven’t gotten anything in the mail and nothing can ever be done. The woman that answers always has an attitude and never lets me finish asking my question …
If I could give them 0 stars, I would. Unfortunately, they are the only water company and I have no other choices. Twice now, I have mailed in checks that never made it to them and they send me late fees. No warning before the late fee, …
SHUT THIS PLACE DOWN!!!!!! This company is absolutely horrid! Staff is extremely rude, they do not want to help the customer. They have no way to pay the bill other than going into their office with cash every month. They shut off your …
The new person working here is not kind or helpful. The lady that is normally in the office is great so thats unfortunate. Luck of the draw who you end up talking to.
Absolute dumpster fire nightmare to work with as tenants. They don’t send tenants bills “because it costs them too much” They don’t offer any way to pay with debit card “because it would cost them too much” so they just pass the buck on to …
absolutely garbage service provider. no online payment portal. cash only or bill pay through online banking, which they do not provide you the correct information for. Out of touch with technology and unable to assist in a helpful manor. …
Easy peasy
Not very helpful, not the best customer service.
Ross Point Water District needs to get with the times and have auto bill pay!
No auto bill pay, no online service, no CC setup…. ahhh it’s 2020 COMMON MAN!!!
All these people care about is money.
Rude and won’t work with you on issues
The front office lady is RUDE RUDE RUDE she needs to GO
Can’t download bills or see any info about account – because no website??? No credit card acceptance. Get with – it’s 2020
Yeah it’s time for RPW to get an online pay system. Post falls just got one around June 2020. Get with the program RPW. You know it’s going to happen soon.
Would give zero stars if i could. Who doesn’t allow you to pay online? Completely inconvenient.
No website or way to pay on-line- No billing reminders.
Had to call several times before anyone picked up and when they did, the lady on the other end of the phone was dismissive and wouldn’t let me finish a thought/explain the situation. Wish I had other options for water but alas, we’re stuck i guess..
The only thing we got in the mail was a notice that our water was being shut off. We just moved into our house and didnt know who to pay for water and apparently they dont have autopay online…
Very rude. I arrived at 4:15pm to pay my bill in cash, i do not have checks cause its 2020, the lady the takes payments was trying to bail out early, she had to park her car and come back in, i just started with Ross point water last month …
Terrible front desk customer service, no online services of any kind (in today’s era that’s ridiculous), no credit card payments. All in – horrible to be in the Ross Point Water District. …
I see that everyone gives them a 1 star for service based on the fact they don’t have a website. Let me ask this, Have you gone in to talk to them? I have. A lady who was managing the front desk was an absolutely kind lady. She took care of …
No online payment system and I haven’t received a billing statement either to tell me how much I owe? It makes very inconvenient because I work all day and by the time I come home they are closed. I literally have to take time off of work …
Best water you will EVER drink from a tap in your life and for the lowest cost in the county. If you moved here and you are high tech and high maintenance…roll yourself back because Ross Point H20 is old school. Set up a bill pay through …
I called in to get my balance or to see if I am passed due because I’ve noticed I haven’t gotten anything in the mail and nothing can ever be done. The woman that answers always has an attitude and never lets me finish asking my question …
If I could give them 0 stars, I would. Unfortunately, they are the only water company and I have no other choices. Twice now, I have mailed in checks that never made it to them and they send me late fees. No warning before the late fee, …
SHUT THIS PLACE DOWN!!!!!! This company is absolutely horrid! Staff is extremely rude, they do not want to help the customer. They have no way to pay the bill other than going into their office with cash every month. They shut off your …
The new person working here is not kind or helpful. The lady that is normally in the office is great so thats unfortunate. Luck of the draw who you end up talking to.
Absolute dumpster fire nightmare to work with as tenants. They don’t send tenants bills “because it costs them too much” They don’t offer any way to pay with debit card “because it would cost them too much” so they just pass the buck on to …
absolutely garbage service provider. no online payment portal. cash only or bill pay through online banking, which they do not provide you the correct information for. Out of touch with technology and unable to assist in a helpful manor. …