Roswell Park Comprehensive Cancer Center

Roswell Park Comprehensive Cancer Center

Roswell Park Comprehensive Cancer Center Contact Details

  • 665 Elm St, Buffalo, NY 14203
  • 716-845-8220
  • 716-845-2300
  • Saturday Open 24 hours
    Sunday Open 24 hours
    Monday Open 24 hours
    Tuesday Open 24 hours
    Wednesday Open 24 hours
    Thursday Open 24 hours
    Friday Open 24 hours
  • https://www.roswellpark.org/
  • Facebook, Twitter

Roswell Park Comprehensive Cancer Center Reviews ( 90 )

  1. The staff is extremely efficient. I was seen on time. The blood draw was perfect – I have very small veins and it often takes several draws to get in. This guy was a professional – one quick take. I was in and out in less than two hours – finished early which is always a plus. Thank you!

  2. Need to work on scheduling. When they say spend a day with us they mean the WHOLE day! My wife has been a patient here since2013 and we are always on time. Currently have sat in a room awaiting ct scan results for over an hour. …

  3. I’ve been an outpatient at Roswell for over 20 years. I currently see Dr. Rokitka in the Survivorship center. She is absolutely wonderful and genuinely cares. The nurses, RPN’s, techs, and other staff are all incredible as well. They make me feel as safe and comfortable as possible. I will never go anywhere else for my cancer care!

  4. There is a very personal touch at Roswell Park. Every one I interacted with from Physician assistant, nurse, phlebotomist, to my doctor always made me feel they were personally attentive to me as an individual. I was listened to and that is incredibly important when dealing with health issues.

  5. I have had wonderful experiences being a patient at Roswell.
    I took off a star because of confusion about my at home follow up.
    I was told it would be via web cam and then told it would be via phone only. …

  6. I just had my annual checkup this morning. Dr. Flores is wonderfull.I am so happy to have her taking care of me. The mamography clinic called with my results moments after I arrived home. So good to be a patient at Roswell

  7. I had an 8:05 appointment for the doctor to explain my CT. I sat a 1/2 hour then a nurse came out and said I had my CT scan to late on Friday no one read it yet. So I had to reschedule very disappointing

  8. I couldn’t make it to my appointment so Roswell staff in Endocrinology tried reaching me several ways to set up a virtual appointment instead. The staff at Roswell is always very nice and helpful. They also got back to me right away about rescheduling an ultrasound appointment in the head and neck center.

  9. I have been going to Roswell Park for about 6 months. Everyone I have come in contact with from the front door and throughout every department in every building on every floor has been friendly, kind, helpful and very knowledgeable in …

  10. Excellent care and professionals. Normally I don’t have a long wait for test appointment times or doctor visits. Today my 9:20 CT scan didn’t happen until after 11:00 due to lab delay after blood draw taken at 9:10. Other than that, everything was great

  11. Comprehensive Covid screening at the front entrance, little chaotic but that was mostly due to patients! They have masks there for you and plenty of sanitizer.
    All the staff around the entrance hall are so helpful and cheery when helping …

  12. Staff are good, kind people, most helpful and I trust them. They get 10 stars. I could not be more grateful. As for COVID protection measures, they rate a 0. Staff and patients are at risk. I will be writing a letter to their CEO.

  13. Roswell Park was very helpful for me. They took time to explain all the information pretaining to my visit. They showed they really do care about my outcome as I go forward. Thank you Roswell!!

  14. I felt safer at Roswell than outside. Everyone was really nice and v cooperative..! Again this time everything was just excellent.! I felt very safe, well cared for and very much at ease. Every single one of them were very caring and considerate.!!!

  15. I have been going to Roswell for several years, they do a great job. Nobody wants to think about cancer, but if you need cancer treatment, they do a phenomenal job!

  16. My visit was excellent. It was nearly perfectly on time. The NP was very prompt qnd explained herself well, Her examination was thorough.]
    I was very pleased.

  17. Arrived at 7am for blood draw after 2 hr drive. This inconvient time that was scheduled traveling a distance. Authorizations were not complete for blood draw which delayed process. …

  18. “Spend one day with us.” — a family member of mine has spent many days with you and it’s an utter disgrace! Great advertising and PR organization, terrible patient care and service is the reality. …

  19. RPCCC offers truly professional interactions with medical/non-medical staff on all levels. The ATC folks explained their process & what it is they’ll be looking for in lab & test results. Kept me informed and well cared-for! This was another positive-experience visit to Roswell.

  20. Needed to wait a while but had a good day overall. Only one nurses to draw blood from port but new nurses start soon so there will be two soon! Saw NP at my doctor appt, got positive news and a good plan is in place. Chemo chair open opened …

  21. My experience with Roswell Park has been a positive experience. It has been a long and sometimes difficult trip and it’s not over yet. But traveling to Roswell for surgeries and treatment is the best decision of my life

  22. Absolutely exceptional care! From the minute I entered Roswell I was given the highest quality of care available. My procedure from begin to end went smoothly with no delays. The doctor and nurses weren’t outstanding and compassionate. I am grateful for the incredible care I received.

  23. From day one every Doctor and their teams have been wonderfully caring and supportive. From Dr Hicks my surgeon to Dr.Lamonica my nuclear medicine specialist, every step taken was thoroughly explained and perfectly executed. Leaving me …

  24. The greeter’s at the entrance are professional courteous.Shirley in dermatology, is the best. I have been going to Roswell for 4 years. If you have skin cancer check ups every six months she is the person you want.She is professional, …

  25. I’ve been a patient for 7 years at Roswell. They have the most intelligent, compassionate and patient providers in the world! All your questions are answered in words you understand and you are never rushed during any appointments. They helped me achieve complete remission and I’m forever grateful!

  26. As always, my visit with Dr. Paragh and his staff was the best experience that it could be. He is so thorough, so good at explaining what he sees, so reassuring. All the nurses are also a pleasure to deal with. Today, Shakita prepped me …

  27. The Doctors here are incredible. Saved my father’s life. I really can’t say enough about the level of care received here. It was comforting through everything. It was so scary taking him the first appointment but everyone was there with …

  28. I would highly recommend urology department. Dr. Schwann is extremely knowledgeable and has a great bed side manner! Started treatment elsewhere and it was a disaster, I received an appointment for a second opinion in 24 hours and had great …

  29. I have the utmost respect and admiration for all the staff and volunteers at Roswell. I have a high level of confidence in my oncologist and surgeon.I could not have gone through such a frightening , anxiety provoking and humbling journey …

  30. It is now 3:05 and I am still waiting in the waiting room for my appointment. I have now been here for over an hour . This is absolutely ridiculous how the surgeons here schedule appointment times. Every time I have an appointment with a …

  31. The appointment went well. Dr Kauffman was positive and took time to discuss my situation. We talked about next steps and made a plan. My criticism is that I left without my orders or confirmation that my prescription was called in. I …

  32. Long wait times excellent service. The new nurse practitioner at Dr. Connor’s office was very good. I think her name was Mallory.
    Dr. O’Connor is wonderful. …

  33. After two and half years treatment, my metastatic prostate cancer is advancing. I had blood work, bone scans, CT and then they added an MRI. So wonderful and efficient to be able to get so many tests done, to be so thorough, in a single …

  34. Always a great experience at Roswell (except for the cancer part).
    This trip was for skin check… Shirley and her team did some wonderful and caring examining with biopsies. …

  35. Everyone I talk to and see.at roswell is amazing. The doctors are awesome – I’ve had two surgeries there and great experiences. The nurses, aides, receptionists, parking folks, everyone is super nice and helpful and caring. Cannot say enough about the staff and the overall experience!

  36. Would never consider anywhere but Roswell for my cancer treatments. From the time to you cross the street to enter the hospital. until the time you cross the street to leave, everyone you encounter is friendly, helpful, and professional! Doctor’s and nurses are great!

  37. Everyone I came into contact with was attentive but business-like. This is a happy combination of efficiency and personableness. I have been coming to Roswell for close to ten years and I detect a palpable change to the customer service …

  38. The care was fantastic. The Doctors and nurses were professional while still being concerned and caring. They didn’t prescribe anything out of convenience, only what was good for your treatment. They listened and asked what you thought about everything. Very impressed.

  39. I was there for a CT scan. The team in the Diagnostic Department was wonderful as always. The nurses are very friendly, explain clearly the procedure and have a sense of humor. The techs who took the scan were kind and helpful. They …

  40. The care I have received at Roswell, including my most recent visit, has been excellent. Everyone I have dealt with, from the Doctor and nurses to the scheduling staff, have been caring and efficient. The Doctor goes out of his way to …

  41. SUPERB! From my first telephone inquiry, through intake, initial surgical consult, diagnostics, chemo, pre-op, surgery, post-op, and ongoing follow-ups, the care I’ve received has been life-affirming, compassionate – absolutely wonderful. …

  42. Roswell gives excellent care. They have a holistic approach in caring for the whole person. Dr. Cappuccino is a very skilled surgeon and has a long term view of care and treats the whole person. The equipment used for tests is up to date …

  43. Everything about Roswell is amazing. I can find people to answer my questions, guide me to the right clinic, and treat me with respect and kindness. I have several contact people that I have to see on a regular basis – a NP, an oncologist …

  44. Very good experience for CT scan and MRI yesterday September 12 2022. Thank you!
    As far as the survey which I received today, very difficult to enter birthdate to get started on smartphone The month, day and year kept spinning and would not stop

  45. I felt that they were doing scans regularly for a Stage 4 Melanoma diagnosis, but they treated me like a lab rat seeing if I live or die. No preventative medication for years. Turns out I didn’t need any meds cause Jesus healed me! Glory to God!

  46. It’s a huge place with a lot of specialties and doctors and is almost always a madhouse and you can expect to wait for HOURS. This review does not include pediatric hematology because Dr Schaffer and her staff are excellent! …

  47. unfortunately I have experience at Roswell park. The last doctor i saw was one of the worst doctor’s i’ve ever seen. His clothes were dirty and he lied to me and my wife. i will not be seeing him again.

  48. Went here for a breast mri guided biopsy. They claimed there was nothing to be biopsied. Three days later Windsong did a breast MRI, saw the suspicious area WNY MRI had seen also. A few weeks later Windsong performed an mri guided biopsy …

  49. Every time I come to Roswell Park, I’m greeted by the same kind people.
    From the front desk to the care givin by all of the medical staff their professionalism is evident, they care about their patients.

  50. My partner Mike Wrazen received the best of care with Roswell GI team Dr. Muchagee and his entire team were informative and compassionate through Mike’s stage 4 Pancreatic Cancer battle. We got exactly what the team said we would with this …

  51. I have no complaints. My experience has been great in every way. Each one of the staff that I have dealt with they have treated me with so much care that they made me feel really good coming to the hospital even though I as a patience gping through this stage of pain they have made me feel not alone and that someone care. Thanks!!!!!

  52. Staff is so positive, upbeat, warm & friendly. Hospital is very clean and my appointments have always been addressed in a timely manner. No complaints. Would give more stars if I could!

  53. Nurses we great the problem was that I went There for a different set up (larger) opening for my stoma due to some discomfort I was experiencing .
    The nurses did an excellent Job switch me to a different set up but when it came …

  54. On 8/2 I had an appt in the lung clinic. The nurse saw us then another nurse practitioner or someone came in before Laurie came in that was supposed to see us. She basically scolded me and my husband for being in the precancerous screening …

  55. Roswell is a good hospital. But if you are ever unfortunately a patient, expect to get used to what everyone calls “Roswell Time”. You may wait up to 2 hours + for your scheduled appointment. I dealt with this as a caretaker for both my …

  56. Everyone was caring and helpful. I was very satisfied with the level of professionalism of all the staff. I could not imagine having any better care. I wish to thank everyone that I was involved with for treating me like a member of their family.

  57. Staff is caring and compassionate minus a few aids and registrars. Hospital is very clean. Staff schedule mostly all appointments and inform you of time frames afterwards as if you don’t have children outside of having cancer! On multiple …

  58. Only complaint is the appointments. I’ve had the time change without being told and this last time they said they would call me to make my appt cause it is 2 months in advance. Well they never called and then they got upset that I haven’t been there in 3 months. Sometimes they want the co pay upfront sometimes they don’t.

  59. I have been a patient of Roswell since December 2021. Dr Leo Cherkassy, my GI surgeon and his team of nurses (Kim,Val etc.)are absolutely amazing. Dr Cherkassy is a very compassionate doctor who explained my medical procedures in a way that …

  60. Office staff is sub-par; not very friendly. Even though I had an early appointment I was still not seen until 30 minutes past my time. Either staff is short staffed or there are too many appointments per time. Very grievous HIPPA violation. …

  61. The advance practice provider as well as my urology physician were both very affable and thorough. They both took time to answer my questions to my satisfaction. They probably had a very busy schedule, but I did not feel rushed. I only wish …

  62. Upon arrival at 2:30 p.m, went to my scheduled phlebotomy procedure ; their work was very efficiently done by 2:45.
    Arrived at the 2nd floor for my 3:00 pm CT scan appointment. The “checking in”, …

  63. I have 100% confidence in Roswell Park. This largely because of Dr. Thomas Schwaab. I have received care from him for many years and he has really helped my quality of life and kept my cancer at bay. He is thorough, compassionate, and …

  64. It is now 3:40pm. I was told to come to Roswell at 10:30am. I am still waiting for a room. I had to buy lunch. $10. for a drink and a turkey sandwich where the roll was disintegrating into bits as I tried to eat it. I am beside myself sitting in the lobby crying.

  65. This place is amazing.. Everyone I have had the pleasure to meet are very kind.I was treated with respect and dignity.. I have had surgery through dr demny for Neuroendrocrine cancerous tumors..Now I am also under Dr Iyers care . Also, …

  66. Dr.Paragh was absolutely wonderful! He puts you at ease while working so professionally. I will continue to drive two and a half hours one way to see him.He has detected skin cancer that was missed with others. Thank you so much!!!!

  67. Its patient portal needs a major upgrade, particularly their lab testing section that definitely need a PRINT or DOWNLOAD option for patients to be able to download or print their lab testing data. …

  68. I had a great experience at Roswell. The music playing, the paintings on the walls blocks all my stress. The doctors and nurses were very cheerful and willing to help.

  69. Having suffered from 3 kinds of cancer since 2016, I can honestly say that Roswell is unparalleled. It is the premiere place for cancer care, with state of the art treatment. But more important is the way they treat the whole person: your …

  70. Lack of diversity in healthcare providers. I have never seen an African-American physician or advanced practice provider caring for patients. I’m sure they have patients from African-American ethnicity. Are there are no African-American …

  71. While I appreciate the care I received in terms of surgeries and chemo, etc. necessary to treat my illness. Overall general services can be better. …

  72. I love Roswell Park Comprehensive Cancer Center because it is just that. Everything is under one roof. From the doctors all the way to cleaning staff and administrators professionalism and compassion are practiced. It’s wonderful to have if we need it.

  73. Everyone at Roswell from the greeters at the door to the amazing staff throughout the entire hospital are THE BEST and MOST CARING individuals !! This is the absolute best place for Cancer treatment. I am blessed to have the Doctors at Roswell treating me.

  74. My overall experience at Roswell has been wonderful. From the care I have received right to the care my family received while I was in surgery was excellent. We are blessed to have such a wonderful Hospital in our community! Thank you for all you do!!

  75. I am sorry to say that my experience with Roswell Park was not positive.Until the last 6 hours of my significant other’s life, the staff did not respond to the needs to help my SO stay comfortable. I requested a consult with the Palliative …

  76. Dr Fung and his people were awesome, but when I had to take my mom to her other appointment with the other Dr not only did they call her back 30 minutes late, but then the first Dr didn’t even get to my mom until almost 1230pm when her …

  77. I always have great experiences at Roswell. Everyone in the Thoracic clinic, is always attentive, and they always ask if I have any questions or concerns about test results, or chemotherapy routine. …

  78. From the day I first walked through the doors of Roswell Park every staff member from maintenance to Doctors have all treated me with utmost kindness and respect. The medical staff are very well trained in not only the medical aspect of …

  79. Everything went very smoothly/timely. The staff/ technicians were all very pleasant and professional. All the people that I met today/had contact with,made me feel relaxed and showed a genuine concern for my well being, especially those in MRI Dept.

  80. They did a wonderful thing with me. The Dr.s were excellent and had a plan for me that worked. The nurses in the infusion area were very special caring people and made a potentially scary experience easier. All of the staff that I met were …

  81. I have been going to Roswell for over 4 years. Everyone is very nice. They treat you very well whether you have thousands of dollars 💸 or nothing. The best care. Stage 4 larynx cancer. I didn’t have a great prognosis. I am quite certain …

  82. I just want to say that we are so blessed to have this Cancer center here in Buffalo. Today at my yearly appointment every person I can in contact with was so friendly and kind. They all went above their job to help me. Mary from Dr. …

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Location

665 Elm St, Buffalo, NY 14203

Roswell Park Comprehensive Cancer Center reviews