Royal Carting began with a single truck in 1955 and has grown into a modern organization which remains sensitive to the needs of our customers and our environment.
| Saturday | 7AM to 1PM |
| Sunday | Closed |
| Monday | 7AM to 4PM |
| Tuesday | 7AM to 4PM |
| Wednesday | 7AM to 4PM |
| Thursday | 7AM to 4PM |
| Friday | 7AM to 4PM |
409 Route 82, Hopewell Junction, NY 12533
This place is a dump
Owners are horrible
A great crew!
Easy place to dump your rubbish
Fast easy simple cheap
Great service for over 25 years !!!!!
Always nice and very helpful
Always a great experience and great pricing
Always the best choice to come here to get rid of garbage.
Easy to deal with and straightforward.
No complaints… Great service!
Always friendly and helpful staff! Thank you
Staff very helpful regarding recyclables
Very friendly, dependable & all at fair rates!
The service has been fine. However, the accounting staff is rude.
Always pleasant, reasonable cost experience.
Horrible customer service, don’t bother calling them to help you because they will just pass the phone back and forth and never resolve any issue you have with them
Quick stop to leave some items. Everyone really cool. Fast
Excellent company. I have used them for years!
got there 1 to 3 was out.
very economic way to get waist out.
too bad they didn’t pick up trash on time and left all dirty around and didn’t remove dumpster either!!!!
nasty leaky garbage trucks driving down the road no covers dust flying out the back of semi rigs disgusting company doesn’t care about the community
Great place to get rid of unwanted junk , organized quick and easy
Zero customer service. Bad staff with a nasty attitude. Over price and under deliver…
Hire someone else for your garbage service.
Called about having my garbage cans switch from Spartan to Royal and the woman was very rude with me on the phone.
Awful place. Expensive. Nobody wears mask and rude emloyees yelling around.
They took care of all our needs and the customers service was beautiful
Easier than expected cheaper than I thought Everyone there was very helpful thank you Royal carding
Quick and easy to drop off debris, open till 1 pm on Saturday!
I have lived in dutchess county for 44 years and by far this is the worst establishment in the area!! I am so glad I don’t ever need their service again…worst staff I ever dealt with.
Confusing, could use some better signs to show people not used to the place where to go, as well as a little common courtesy as far as workers and the “hey buddy” tone when directing you around.
Not a very good experience first of all they over change me second they told me that the container was goings to be picked up in the morning and they never arrived till two days later i won’t use them again
Service is literally garbage one comes to pick up garbage knocks recycling over doesn’t pick it up multiple problems I had with this company do not use them
Weekly service is excellent in
Once again they left the cart tops off/open while it’s raining out all day. Why do they do this? I’m in Beacon. The recycling container was left 3 feet out into the road today,, as well.
Reliable pick up and good customer service but an 11 dollar bump up in cost came out of the blue. After 32 years I’m considering looking elsewhere.
I have used them all and royal by far is the best. they are there every week unlike the other guys.
For Royal Carting, a company that has been business locally for many years, it was such a disgrace to see what they did to the Griffin’s Tavern, destroying this wonderful piece of local history.
This is the worst company I have ever dealt with…their reps are RUDE….only had them a few months and my boyfriend had a leg amputated and wouldnt hear a word of falling behind for a month. I will NEVER use them again!!
Dropped off a truck load of old house hold stuff and the guys unloaded it almost in the time it took me to get out of the truck.super friendly and helpful.
Leaves garbage in containers 95% of time.
Very well organized even on a busy day. They always have help to unload you stuff. Prices are fair and staff very helpful.
I had 2 garbage bags next to the bin, the bin was emptied but the 2 garbage bags where left there, I pay my bill on time every time. I am truly disgusted with this service
We’ve had this company since 1996 and have never had an issue with them. They’re courteous, timely and provide great service. Nice to know there are still companies like this around.
Usually it’s a 5 but last 5 weeks they refuse to take 1 or two now three bags all in pail
But others leave wood n pallets n tree stumps and molding it gets picked up. I have garbage rotting from first outage over month ago. Left note asking too .. Help
Been using them for near 45 years now between my house hold and my inlaws who we took over the property from
I was going to choose Royal Carting. Until I heard of the desecration of a military historic site under their order. …
Quick in and out with household refuse. It’s self service but otherwise fairly easy. Cost is a bit high so bring lots of trash to avoid the minimum charge.
Tried to call them today before 4pm. They hung up on me three times. Then I finally got through to the operator who could not help me and transferred me to the same line that hung up on me. Had to leave a message because by then it was a little after 4. All three previous calls were before 4pm. Bad customer service
Constantly have to clean up trash spilled when they pick up the dumbster.
Royal Carting proudly promotes its community service. However, with the destruction of the remnants of the historic Griffin’s tavern, the family appears to indicate that the company does not have an interest in the preservation of local history associated with America’s pursuit of freedom.
We have been using Royal Carting for about 40 years now. With only a few misses by the recycle guy, we have always received top notch service.
I called over a month ago to start using their services, clearly they dont need anymore business. I haven’t received a call back still, I have also called them back. They keep giving my girlfriend the run around with nonsense. I will just …
We’ve had Royal for 16 years. Pick up is reliable, and the transfer station is a godsend. Always helpful, positive people there to give us a hand. Thanks!
Excellent friendly service with a smile. So helpful too
you have 1 job, that is to pick up the garbage, yet you succeed at fricking that up and not (skipping) actually picking up the garbage. Yet, when I called customer support your automated system is very lengthy and time consuming. Then when I actually get to a live person, they were a little rude, but in the end very helpful
Billings is terrible, had a balance with them and service stop, no pick up in two weeks and bill keeps growing. If your having covid issues don’t expect any help from this company
just purchased a new home picked royal carting for 2 of my addresses I was offered a promotion of 2 months free I received a bill in the mail I called into to ask about it. I was on hold for 30 min finally a rep picks up she was so rude it …
Trying to drop your service is next to impossible. I could never speak to live person, just left messages until someone finally came and picked up the trash receptacles. Continuing to receive bills for last two months and still can’t get …
I am going to hire someone else for my garbage needs. I have been with Royal Carting for over 15 years and recently realized that I’m only one person so I do not need the large garbage can and I am wasting money by paying for the large …
So far I’ve been pretty happy with Royal Carting over Waste Management — cheaper too. …
Royal Carting has recently decided their recycling truck on alternate weeks is too lazy to drive down my road and pick up my recycling properly as the service I am paying them to do. The garbage truck guy has been throwing my sorted …
Quoted my wife a price of just over 60.00 a month. First bill was $81.00. When I called to complain, I was told ” thats the price”. Rep clearly didnt care.
Tried them out anyway. Service was inconsistent, got to play ” guess the garbage …
I have been doing business with Royal Carting both commercial and residential for over 15 years. The service is 2nd to none. Very professional and responsive. Vinny and his team at Royal Carting take very good care of all my waste disposal needs. I look forward to using your service for many years to come.
Very reliable and great service. Come when scheduled provide very reliable service.
Royal Carting use to be a okish company after many years of being a customer i really need to rethink using them. After finding out that they charge over 9 Dollars for drop off cardboard disposal. A service that use to be free since well …
The below issue was resolved. Swiftly. Thank you for addressing this. Rating upgraded. …
Royal Carting is a great company that offeres their customers excellent service . They are very professional and reliable. I know personally Vinny and I know him and his team at Royal Carting provide excellent customer service. I have used their services for about 11 years now and I will continue to do so.
What is there NOT to like about Royal? Their covered bins for waste and recycling are large and roomy, they pick up when they say they will and leave no mess, and they’re reasonably priced! I guess the worse one can say about them is they seem to have a monopoly in the area, but they are a good company. Never any problem.
As a professional working in Dutchess County for over 20 years, Royal Carting has always been there for me. I get great response time and service from Vinny and his staff. I can’t say enough about how great it is to get quality service and great prices. I look forward to many more years of service. Thank you Royal Carting!!!
I had a most disagreeable, unprofessional , unruly disgusting phone call with this company, particularly Roy. He is NOT an asset to the company and should NOT be part of the customer service team. He would be more suitable in the …
For the past 2 decades that I’ve used their service, they have been dependable and consistent. When renting containers, service has always been prompt and accompanied by courteous drivers.
I’ve been a customer of Royal Carting for 15 years, and have had consistently good service. Pickup is reliable and customer service is friendly and prompt. I also appreciate that a recycling bin is provided in addition to the trash bin.
I take the smaller (I think 45 gallon) bins rather than the larger (65) and these are fine for my family of 3. Collection is prompt, price is good, no complaints. Good service.
Never pick up on time! I signed up for one time a week! They picked up one time 2weeks! Every time need to call customer service to asked!!!
Moved to Poughkeepsie 17 years ago and Royal from day 1 was always there as promised to perform their obligations every single time…one time I forgot to put out my garbage and they came back later that day! …
Been using royal for my house and business for over 20 years. Price has always been fair and any issues have been taken care of. Customer service is very attentive in my opinion. Would definitely recommend them.
Second time trying to use this company that my family works for. First time I got skipped over numerous times. This time I didn’t receive a statement in the mail so naturally I’d be late and got a double payment. The Issue is the lady in …
Signed up for Royal carting a few weeks ago. Was never informed of the different rates/container sizes available. Just gave me the most expensive option. Called to change the size of the container as I was just made aware by friends and now …
I’ve been Royal Carting customer for more than 20 years. The quality of the service has been declining while the cost getting higher. Here are a couple of examples. They changed their policy that they no longer pick up items left outside of …
Have used Royal for a long time and they provide top notch service. The rolloff department has always been helpful when I have interacted with them.
I have been in dutchess county my entire life (48 yrs) I have seen so much change and growth. And I have used Royal carting my whole adult life . They have also grown !! And are way too unappreciated ,they are just as important as the …
Update: 2 years later – Still a reliable service. They give you a recycling and a garbage can. They come by once a week without fail and empty the contents. Still inexpensive. The workers are nice folks. …
I have been using Royal Carting for 24 years. Service has always been reliable, drivers are friendly and rarely leave a mess behind. Garbage pickup times on my route is now at 5:30 AM vs 8:00 am, (a bit early and noisy at that hour, though …
Royal carting has been a convenient service provider for residential pickup, but recently raised their rates and the only notification customers received was a small banner at the bottom of the previous cycle’s bill (which are sent …
I contacted the commercial services department at Royal last Wednesday to schedule an additional pick-up due to a dumping problem, and to request new dumpsters with lock bars. Customer service put the requests in immediately, but disclosed …
Went to dump my own stuff today and it was an easy process. Got weighed on scale, dumped and got weighed again and paid for the difference in weight. I had a lot of stuff and I think the fee was acceptable. Will definitely use again unless I rent a dumpster from them.
Good company. We have used them since we moved to the area a year ago. We had a small mix up in the very beginning when they took our cans away. I’m assuming it was because the previous owner of our home canceled their service. They …
They are not the cheapest but we have been a customer of Royal Carting for many years and we have no complaints. Weekly pickups and the bulk pick up and drop off have all worked out without any problems. I appreciate their putting forth the effort to communicate with their customers.
Garbage is supposed to be picked up weekly but is not. I’ve called 4x in the last 6 weeks to have my recyclables picked up. I’ll be calling again tomorrow after my garbage was not picked up again today.
I enjoy their home pick-up service, I do not enjoy their drop-off service. When instructed to turn left after the scale, it turns into a circus. The staff manning the yard rarely consider who arrived first, there is no urgency, and frankly …
I love royal carting, i have been a customer for over 10 years.
They are punctual very professional and always pick up my recycling if its in the bin or not! thank you for your friendly service!
Nothing but good experiences with Royal. The drivers are friendly and helpful and the office staff are terrific as well.
Oh my! My overdue account just went to collection with these guys. The problem? I never called them for service nor did they ever perform any for me. Apparently they bough a customer list from someone I stopped using and just started billing based on that. I did leave a message 6 months ago to that effect, the bills kept coming.
I knew it was bad news when they bought out Russo Sanitation. Lack of competition is bad for customers in general. Drivers won’t lift a finger if anything is not on the designated containers even if the garbage was overflowing and you had …
You spill garbage juice out the back of the trucks i have contacted DEC and i know you have been fined for it yet it still happens
There have been times when I have forgotten to put out the cans, and they are very helpful after calling them, in sending a truck over to pick it up! They do an awesome job!!!
We have been using Royal Carting for many years and have always been [leased with the service and friendliness of their employees.
I have two bins, one is an “official” Royal Carting bin, the other is a 50 gallon bin of the same design. I seldom ever put both out, but sometimes one is filled and the other isn’t. My recyclable bin is clearly labeled. It has never before …
We recently had a bear knock over and rummage through our garbage, leaving quite a mess. I hoped to see the bear in action on a security camera but instead found the Royal guys cleaning up the bear’s mess. …
I started with Royal when I bought my house in 1997. I’ve been a loyal customer ever since. Royal offers many additional services that I’ve taken advantage of over the years (dumpster rental, special item disposal).
I have been using Royal Carting for over forty years. I have never had a problem with them . There is good communication via e-mail as to when garbage pic ups have changed due to storms or Holidays . They have a easy to use web site and they address any issues or questions promptly.
I believe the job of driving the weekly garbage and recycle touts is not easy at time. My experience with my pickups has always been good, drives friendly when I am out. I did see a few times when I was out on the road that some drives …
Did a small clean up / construction project on my home. Rented a container and made the clean up that much quicker not having to run back & forth to the dump. Container arrived when said with fair pricing. Would definitely use again.
Trash service and price are fine. Zero stars for customer friendliness. Requires a new password every quarter when a bill comes. Takes 10-30 minutes to send a reset email and then tells you the new password is wrong. The one time payment …
I’ve been using this service for about 12 years now. They are consistent and reliable, and cheaper by far than the sanitation company that is much closer to my house. Further, price increases over this timeline have been negligible. That is to say, they’ve gone up maybe 3 or 4 times in 12 years, and never by very much.
Royal Carting is the go to for our home! They clearly communicate holiday schedules and if there may be temporary service disruptions, which rarely happen. The are dependable and reliable. Customer service is always friendly and helpful. The majority of my neighbors also use Royal!
Working with Royal Carting is always a great experience. They are reliable, honest and just all around good people. It’s always a pleasure working with their entire company – from the inside staff to the guys delivering – first-class operation.
Great to work with! We used them for our wedding in Beacon. Dumpster drop off and pick up was timely and everything went smoothly. We wish there was a better package for private events that included recycling and composting!
I’m a long term customer and have been satisfied with their services. Last week I convinced myself that because Monday was Columbus Day pick up would be pushed back a day and did not bring my trash down for pickup. The next morning I …