For anyone thinking of getting a delivery from “royal crest”, here is what happens, they pull up in front of your house with truck that sounds like a semi has just started giving birth at 2am in the morning, waking you and 50 of your …
Used to get it delivered when we lived in the springs. It was awesome…… I moved to Elizabeth and the guy on the phone was rude. He freaked out about dirt roads even though its only 2 short well maintained dirt roads to get to my house.
I’ve been getting it for years and love it. The milk tastes clean and is so creamy! The sour cream, butter and block cheeses are amazing too. The convenience is appreciated.
Got an order with 2 items that went bad, then got a call from customer service wondering why I have not ordered, and when I mentioned a quality issue the only response was that if I did not order within a week my account would be canceled. Never asked about what was wrong.
One of the workers came to my door, and was not only pushy, but I had tried them out for a month for free and ended up cancelling with them… Comes to find out, somehow they had taken my social security number and I was alerted by my …
Product is good but the no care attitude of customer service is just unbelieveable when run into problem you call to royal crest and response you get what you want me to do about it such a lack for respect for needs of customer …
Have had Royal Crest service for 15 years, it is outstanding. Neither rain, sleet or snow stops the delivery. The products are excellent and fresh.Recommend highly.
This is the third time in 3 months of service I have received products with the stamped date a few days prior to the delivery date. I got this service for fresh product not already past the stamped date. I’ll be cancelling on Monday when they open.
Order was messed up 75% of the time. After months of this I threatened to cancel. Came home and the boxes were gone. Milk was good, but not worth the hassle. Hopefully they can get their order system sorted out.
I always get case water that was not the problem. The driver never opened the box to read my card that had other items I wanted. I have been with them over three or four years the last year has been the most stressful you call you hear new driver driver and wife having personal problem new baby he is not sleeping come on
The milk is awesome and about the same price as the stores! We have used them for a year and 3 months and love their service and products! It is in our box every Friday morning!!
Horrible company! I have a huge No Soliciting sign on my front door and low and behold some sales guy comes to my door and rings the doorbell, waking up my twin babies which are now crying! I wouldn’t do business with these people if …
I’m new to CO this guy ‘bj’ comes to my door to sell me services very desperately I give it a shot only because I see they have a cookie dough I haven’t been able to find anywhere. He tells me they are running low but will definitely still …
I love Royal Crest! Employees are always so helpful and respectful. Quality product overall all you have to do is taste it! Hands down nothing in grocery stores compare!
These guys are awesome. Exceptional quality, customer service and the prices aren’t inflated. Everything we’ve tried is absolutely delicious. My only regret is not hearing about Royal Crest sooner!
I love this place and live the milk and other things they can deliver. It is easy to change your order. They call if they are missing something and deliver same day. I have had nothing but great experiences with this company.
So happy to have started this service. Their milk, cream, eggs and cottage cheese are superb! Will try other items just by virtue of how good they are. Just superb service and high quality. Well worth it!
Beware of discrimination! Have been a customer for 2 years and when we bought a new build in new area and tried to change delivery, person on phone said “we don’t deliver to places like that.” When asked to clarify what he meant, he said …
We are absolutely loving this. Great products (best milk) and it’s easy getting the essentials every week. I tend to buy more than I need at the store when I just need one thing so this saves me time AND money. It’s so great to have this type of service.
I’m giving a 1 star because we signed up for the free milk so a lady made an appt to come to our house to give us the milk and talk more about the services. We waited over 30 mins and she never came or even called/texted to update us. I …
Absolutely horrible. I signed up for the services and then canceled my grocery delivery after a few weeks because I moved away. They kept sending groceries, so I had to contact them several times to get my refund and to get my account …
The products are good but the service is just ok. I’ve had some missed deliveries and messed up ones too. The website to update, change, skip and cancel orders never works and I’ve always had to call. Calling is always a pain because wait …
We have not had a problem with Royal Crest until now. We ordered 2 O J and did not get any. If they are not delivering because of the Covad 19 it would be nice to know.
Driver stole from us. Royal Crest was more interested in protecting their driver than helping return the property. Once I said I would not press charges against the driver, the property was returned by the driver. The driver “thought” …
My experience with their home delivery service was a short one, and not a good one. After inquiring about their prices for home delivery service, a sales rep named Ben dropped off a sample and a price sheet. After looking it over, we …
We enjoy the quality of your products,I don’t think I’ll ever be able to drink store bought milk again. Our driver is the best!! Thank you for placing ice on the dairy products to keep them cold until we can get them in.
Great tasting milk! Interesting….that is seems to be tolerated by many ppl who are “lactose intolerant ” yet they are ONLY able to drink this which i believe is due to it being minimally pasteurized. 🐄🐄🐄 Of course I am no doctor, so its …
What a shame, my family has been a RC customer for over 30 years. I tried starting my own account but apparently don’t have good enough credit for a gallon of milk and loaf of bread. I offered to pay cash or debit card but flat out refused …
I BEGAN USING ROYAL CREST HOME DELIVERY IN THE 1990’S WHEN WE MOVED TO Colorado Springs. We moved to Denver and after moving to our current home resumed service. Great products and reliable service keep up as customers.
You know a company is quality when its employees are joyful on the job! My family used to live in Colorado, where we purchased Royal Crest dairy. After moving to Nebraska, everyone missed having Royal Crest egg nog for Christmas. On our way …
At first, I thought this place was cool. Milk seemed great. But then I lost my house and had to move and that’s when everything started going bad. Like literally. Really great service to lousy service. Rude. Like I feel like I don’t live in …
Almost 20 years and aside from a billing issue in the first year, we’ve had no complaints. Products are delicious and they have a nice variety. Whenever there has been a concern with the delivery they call me the following morning to ensure we received it. Products, delivery and customer service…all awesome!
Customer service very lacking. They claim to be the aristocrat and the customer service is anything but! Over the past 2 years we have had multiple issues with delivery. When ever we have called they do correct but they are never do …
Royal Crest is an interesting study in economics. I recently decided to sign up for Royal Crest because the sales lady, or “milk lady” was pretty cool and the taste comparison between our 1% Colorado Pride milk that we have been drinking …
Talked to a sales manager today regarding a poor experience with one of their salesmen on Saturday. He was very understanding, and assured me he would counsel the salesman. I used this company for years when my children were young. The families in Colorado should be very pleased this service is still available.
Had these guys for years and always liked the convenience, but now that COVID hit, it has been amazing! They are never out of stock for the staples and they have expanded their food options. We get a pizza kit weekly and the sauce is so good! We always add any extra veggies left in the fridge.
I love Royal Crest, its been hard to go grocery shopping with all these products in the super market being banned for containing glass or harmful virus. I feel safe when it comes to Royal Crest, all natural products, natural Dairy. Not to …
The Milk is good however, the customer service and billing is horrible. I have been traveling and spent very little time at home to pay bills. my invoice for May 2016 came and I forgot to put a check in the box as I usually do. The total …
I love the milk and the delivery but I wish your drivers would wear a mask coming up to our door. 95% of the time I’m up and watch them walk right up mask less. Sure they might be alone and at night but a few time I’ve check to make sure the order is right and they don’t wear any mask at all or care!
We have been customers for years now. The products are always of excellent quality and the customer service is exceptional. We do thank you.
We wish you went back to the dips (especially the green chili) instead of the Blue Moose brand.
Royal Crest delivers when & what they say they will. They were fantastic during the first months of COVID. Due to an onslaught of new account requests there were shortages but they kept their customers informed.
I love the milk and dairy products. My biggest complaint is that they’re not prepared for the Fountain water crisis. Knowing that our tap water is bad, we ordered two cases of water. We were only given one, with a note explaining that the …
Rude customer service when I called in to discuss milk pricing. I was originally told all milk is $5.89 per gallon and then when I asked why that was different than what my wife was told by the guy who stopped by, the woman gave me …
Love them! Their options are phenomenal, products are delicious and as a whole incredibly helpful and kind. Anytime I need to contact them they’re responsive and a pleasure to speak with.
Very fun to get our items brought to us. Orange juice isn’t as good as I was hoping for but that’s okay, I’m picky and from FL so I’m used to a certain taste. We got milk, butter, half and half… Very cool aspect on getting our items. …
The milk is delicious but the requirements to have milk is ridiculous. My credit union recently sent me a new card and canceled my old one without notice. This in turn causes my card to get declined (because it wasn’t working). When I had …
Great products but their software experience is from the 1980s! Permanent changes to orders can only be made by phone at certain hours by the ORIGINAL Person who Set up the account. You’ve got to be kidding!! So we have been getting a …
We are in Highlands Ranch and have had RCD service for more than six years. Never had any problems and their customer service is always friendly. Products are delivered very early in the morning so we are always able to put them away before leaving for work.
I’ve been really impressed with the quality of their service, not just good milk (which it is), but the other options. Dairy alternatives, baked goods, and frozen food. Good stuff
We’ve been customers since 1995, through two homes. When snow piled up, they came. When we used up products faster than we planned, they came. We continue to be happy with the service and products. Thank you, Royal Crest Dairy.
We absolutely love the products and our delivery driver Jon is very professional and pleasant. Food is fresh and tastes amazing.
I would love to give 5 stars but I had to speak with the sales manager for our …
We’ve used Royal Crest Dairy delivery for two years now and I still get excited on delivery morning to find fresh milk at the doorstep be it a wintry, or a warm summer, morning. The milk is delicious as are the butter and cottage cheese!
Royal Crest is amazing. Always dependable! We love our milk delivery and have never had a bad experience in the 5 years we have been a customer. Even our out of town friends comment on how awesome it is that we have milk delivery!
I’ve been a customer for a couple of months and have enjoyed this service. The milk is delivered on time, as promised, and is definitely much tastier than what you buy in the stores. If you have milk drinkers in your family – this is a great option!
Jay is amazing. I have been a royal crest subscriber for years. The customer service is top notch. The quality of milk is great. I am so happy with the service. Jay is my sales rep. If there is ever any issue I can just give him a call and he takes care of me. Very easy and great to work with.
I have had Royal Crest for about 3 years now. It is delightfully convenient, and have had only a couple of delivery mistakes (that’s less than 1% BTW). More over the quality of the product is fantastic. We used to drink Horizon because …
Would give less than one star if I could. Salesperson originally gave me false information to have me sign up (didn’t tell me about monthly service fee that’s charged even if I didn’t order any product). Was out of town and only got one …
I just want to say the customer service I received from Kaitlyn was outstanding! Thank you for double checking and confirming that our new address was indeed in your delivery area and getting us signed up in time to receive our first delivery tomorrow! Super excited to be a customer again 🙂
We have used Royal Crest for years. With 4 boys they have been a life saver. Fresh milk, cheese, butter and bread delivered on time and reliably has saved many trips to the store for basics. We are leaving Denver and wish that we could take Royal Crest with us.
I would rate our experience with their customer service department with 0 stars if it was an option. I had Royal Crest in the past and was happy and recently decided to sign up with them. They informed me that I still had a balance on my …
I have been a customer for 24 years. It was the only milk I could drink before organics. It is so convenient to have the staples delivered. Thank you Royal Crest for all of your hard work and reliability over the years!
Never really had any issue with them until recently. I’ve been a customer for several years now, and with their switch to the new ordering and account system they lost themselves a customer. There’s a location to enter banking information, …
Very warm and helpful customer service. Convenient and easy website for order placement and changes. I got hooked in Denver with a free sample and transferred my service when I moved to Golden. I get half gallons of their chocolate and …
Product is fantastic. It is a bit pricey, but it is the convenience that you pay for. I am totally fine with, if it was indeed convenient. The drivers at least once a month don’t even look at the card you place in your delivery box. You …
I have been a customer for about a year now. I honestly thought that this was just going to be a couple of month thing as I expected things to go poorly. I was beyond surprised. This company is great. I have never missed a delivery, they …
I currently have Royal Crest Delivery Service, and have had so for the last few years. My wife and I are on the verge of cancelling it, and I thought I would write a little bit about why. …
I had a really great experience with Royal Crest. My deliveries were on time and correct. They went out of their way to make sure I was happy and provided good customer service. Unfortunetly I had to cancel with some personal matters happening, I wasn’t home often. Had no issues canceling and will gladly use them in the future.
2 stars for being so convenient. We live in the Mesa Ridge Pkwy area and the delivery driver has messed up our order 4 times. The milk tastes the same as all other milks out there, I prefer mine organic so I stopped getting Royal crest …
These guys are only getting two stars because of the convenience. I’ve had Royal Crest for about 6 months and the service is spotty. Sometimes I get the correct order sometimes I don’t. Other times I write SKIP and they still leave product …
We love Royal Crest. The products are of excellent quality and the never mess up a delivery order. Their website is easy to use and they offer a variety of local products. Highly recommend!
Had RC over 20 years ago then moved away for a number of years. We didn’t think they delivered where we now live but a nice rep came by about 8 months ago and we signed up….mostly for the fantastic eggnog that we’ve enjoyed over the …
A milk man in this day and age? I love it! Hand down, you never receive finer service or products from any other delivery service. Been a loyal customer for 5+ years. I tell everyone I know and who move into the area that they should try this for their home. Thank you Royal Crest Dairy!
My grandpa received Royal Crest milk delivery when I was a kid and we alsways loved having breakfast there because of the delicious milk. When a salesman came to our door and offered home delivery for me and my own family, I actually cried …
We moved from NY to CO recently. We saw one neighbor getting this and decided to give it a try! The milk is absolutely delicious and they also sell other local food – their pizza kit is AMAZING! I was sad about leaving behind NY pizza moving out west but the kit tastes the same so I’m very happy!
I can not say enough good about this company, their products and customer service. My family has been getting milk delivered from them since I was a little girl (well over 40 years!). When I got my first home, it was one of the first …
I have been a customer of Royal Crest for several years now and they are one of Denver’s best companies! The quality of their products: milk, dairy, meal kits, and overnight delivery, etc. is what makes them so special and unique.
We have been using Royal Crest Dairy for over a year, and we love it! We get milk, eggs, bread, half and half, orange juice, and butter delivered. It’s so nice not to have to run to the store as often. I used to go to the store weekly, now …
I have been a Royal Crest customer for 30 plus years. I have always been very happy with the products and services. HOWEVER, and this is important, recently I have not been able to get my milk delivered in a timely fashion. I have gotten …
I signed up for Royal Crest delivery the middle of October. The delivery man came back to my home a few days later and stated the company does not accept American Express . I gave him my debit card information and told him and the …
I Love Royal Crest Dairy. Their products are wonderful, milk is way above comparison to anything you can get in the store. Their orange juice is delicious. As is the butter and half and half. We have maybe had one missed delivery in 8 years of service.
We have been Royal Crest customers for more than 20 years! The milk is always fresh and delicious. The fact that we can order other staples is a great bonus! Our driver is hard-working and courteous; the customer service team is always …
Had a very unpleasant experience this morning with one of your drivers. Driving 70+ tailgating in Parker where the speed limit is 45. Now that road everyone goes 50/55 but At 6:15 in the morning, tailgating, for what reason? License plate …
Have been with Royal Crest Dairy for the better part of 18 Years, they have never missed a drop-off regardless of weather. We have never had service or quality issues. I would highly recommend them to anyone there prices are not that much …
I would never recommend this service to anyone. I canceled my account in May and they continue to try to send me groceries and charge me for them. I thought we finally came to an understanding with their errors but I never got a refund so I …
Love this company! Their milk is delicious and it’s so convenient to have all our necessities delivered to our door. Also, there’s been a couple times that I’ve made the mistake of forgetting to skip an order when out of town. Royal Crest …
I have always thought of milk as something you put in your cereal to get dumped down the drain after, or use milk in cooking or baking. It was not something that I enjoyed. If I would drink it, it would be chocolate milk, heavy on the …
Ive been using Royal Crest for over 3 years now. I really enjoy their service. Milk is always delivered on time and cold. If I need to cancel a delivery (out of town) I call, an actual person answers the phone, doesn’t transfer me and …
We’ve been loyal customers for 6.5 years but this week Royal Crest started rationing milk volumes because of a shortage. This shortage appears to be caused by them taking on too many new customers without the ability to maintain service …
We have had Royal Crest deliver for 25 years. The product choices change over time. We absolutely LOVE the local River Bear bacon and City Bakery bread, please keep them on your list! We really miss the green chili dip you had in the beginning
Loyal Customers
Definitely wouldn’t recommend to friends or family. Extremely overpriced for subpar service. I didn’t want to sign up at all but the sales guy who came to our house (which was at 8:30pm) rang our doorbell while our kids were just put down …
Apparently the ability to read is not a minimum requirement for getting hired. We have 2 no soliciting sign on our porch/door. They still rang my doorbell while I was on a conference call trying to sell me a package.
The milk is amazing and really well priced. We also order cheese and eggs every week and love the convenience. But the thing that sets Royal Crest apart is their customer service. I forgot to order whole milk one week, called Royal Crest, and they made a special delivery on the same day. Customer for life.
Very disappointed! We were excited to start this service, especially because we are high risk for COVID 19 and in cancer treatment and this would alleviate having to going to the grocery store for some things. The first time they …
I’m giving Royal Crest 2 stars for a few reasons. I will say they do have very good products that are fairly well priced. So that’s the only pro I have to say about this company. As for the cons, the gentleman who first came to my house …
We’ve been customers of Royal Crest dairy for more than a decade. Overall everything has been wonderful and the quality of the milk and other dairy products in untouchable. In the 10 years we’ve been customers, there have been a couple of …
It’s a plot! I am addicted to Royal Crest Dairy products and can no longer buy milk or cottage cheese at the grocery store. Seriously, the products are so fresh and taste so good, there is no comparison to products that I used to buy at the …
We look forward to our Royal Crest order every week, especially with the wide variety of products they offer! We love the Prefare pizza kits, cookie doughs, Aspen Baking Co. bagels, and of course the milk and eggs! Everything we have tried we have loved!
I was raised on this milk and am raising my son on Royal Crest milk. Their price is high, but you get what you pay for. It’s nice having it delivered fresh and cold to my doorstep every week. And if I’m low on other items, I can order them …
I have been a Royal Crest customer for 25 years. Twenty-two of those years I was in Parker, service and products were 5 stars, then moved to Castle Rock and the service is at best 2 stars. It’s a gamble whether our standing, weekly order …
I have been using Royal Crest since we moved to our neighborhood 5 years ago. At first, I thought it was a nicety, but as I started getting the fresh milk, I realized I couldn’t go back to store milk. My deliveries come in the rain, snow, …
We’ve been getting milk from Royal Crest for about ten years. The taste is better than anything available at the store. The online ordering is easy and I’ve always received everything I’ve added to my regular order. And when I’ve needed to call to change my regular weekly order or update billing info, I’ve never had a problem.
My family has bought Royal Crest for years. I have fond memories of getting their milk in glass bottles. At one time they had even had Jersey cows and the milk was so so wonderful. I do not think they have those pretty cows now. We have …
I’m a fairly new customer, I remember getting milk delivered to my home when I was a little kid from Royal Crest…. and I am happy to say nothing has changed. Which I think is a real great thing. The product is just as good as I remembered …
I have been a customer for more than 12 years. Royal Crest has consistently supplied me with quality products. Their service to my front door is especially convenient as I use a cane or walker to get around. They are always expanding their …
We absolutely love our weekly delivery from Royal Crest. The milk is great and being able to add-on staples like cheese, bread and eggs is just a bonus. Their customer service has always been top notch. I couldn’t recommend them more!
We’ve been Royal Crest customers for several years and are so happy with the service! Love not having to go to the store “just for milk” and coming home with a bunch of extra stuff we didn’t need. We get milk, eggs, cream, juice and are …
Dennis Hobbs came to my home trying to sell me Royal Crest. I tried to politely turn him down and he became almost hostile at the door trying to force me into accepting his offer. I complained to the company and they did nothing. Even …
They have the best milk! I love that it’s local. They also have WAY more things than just dairy. Their breads are some of the best you’ll find. Pay the extra 5 cents and sign up with them!!!
Always on time plus has the best milk and eggs. We look forward to our delivery every week. They sell pizza kits, cookie dough, cheese and other items. My boys won’t drink milk from the grocery store anymore. They love Royal Crest Dairy …
We have been receiving Royal Crest home delivery for over 30 years!!! We started our delivery when we lived in Aurora, then when we moved to Littleton, and now when we moved to northern Colorado. Royal Crest has great local products — …
I love Royal Crest Dairy. While their milk is amazing and tastes way better than store-bought (especially the royal rich brand!), I also enjoy all of their other offerings. It is great to see them carry Colorado brand items such as river …
We had the wrong size milk delivered, by accident, so I called to let them know. Their customer service team has gone above and beyond with making sure we are still happy customers. …
Rudely aggressive sales person. First of all, I have a no soliciting sign out front that is very visible. He was snarky, pushed too hard and after being there with him for 10 minutes I notified him we had to leave the house for my daughters …
I have ordered 3 gallons of 2 percent milk a week for 20 years and it has been excellent until about the last month. Over the last 1 plus months I have received multiple gallons that have had a bad after taste. I contacted royal crest and …
Have had them for about 3-4 years now and it was awesome. Till today when I realized that they upped their prices double of the store price. When we signed up it was like change difference. Now 299 at the store and the 2 types of milk i get …
Royal Crest Dairy’s delivery service is great. It is SO reliable even when there’s poor weather or a holiday. Plus they deliver at night (4am at my house) which is great for the summertime. I see another company delivering at 2pm when it’s …
I had went to the parker farmers market. I am giving a 1 star because I signed up because the services seemed nice and I really do like the milk. They guy talked to someone on the phone to say we’d get it that tuesday three days …from Sat …
We are giving the highest possible review to this company for OVER 50 YEARS of dedicated service. My parents “signed up” with Royal Crest Dairy when I was just a kid. I’m now 61, Dad has just passed and Mom will be moving to senior housing. …
This is the best milk to drink and the best service ever. Snow storms, rain, hail, they always deliver your products ordered for delivery. We have had this service for every year we have lived in the hawkstone community in Eaton. No …
My husband and I started getting our dairy delivery from Royal Crest the first week we moved onto our house in 1976. R.C. has always been dependable on their deliveries and all products they deliver are of high quality and delicious. …
Thank you for not hesitating and being so kind as to bring us milk when we were out and needed more due to my daughter having a baby and not wanting to leave the house with icy roads. Your kindness will not go unnoticed.
We have been fortunate to have a family owned business provide superior products and deliveries for over 30 years. Milk, eggnog and cookie dough our favorites. 😀 …
We signed up trying to dodge plastic. The milk comes in reusable plastic containers. Reusable plastic containers leech plastic. Would be surprised if this milk isn’t MORE plastic-contaminated than the milk at the store. Sorry, being BPA …
UNSAFE MILK PRODUCTS!
We have been Royal Crest customers for 15 years and product quality and customer service have both gone downhill markedly in the last few years. It has become …
Very upset with your company. I order at least 2 gallons of whole milk every week. I received my delivery this morning, and there is 2% milk. My daughter can only have whole milk and we are out now. I called and they told me that they would …
We have been Royal crest customers for about 6 years. We had them deliver goods when we had our first child and they were great. Then about a year ago we moved. Our new driver drops off his delivery at 11:15 to 11:30 pm. He leaves a …
We’ve had Royal Crest service for many years. Their products are always fresh and delicious! Today we had our milk delivered but unfortunately there was a crack on the bottom of the container. Their customer service was very polite and …
Home delivery dairy products. Top notch quality products
For anyone thinking of getting a delivery from “royal crest”, here is what happens, they pull up in front of your house with truck that sounds like a semi has just started giving birth at 2am in the morning, waking you and 50 of your …
Used to get it delivered when we lived in the springs. It was awesome…… I moved to Elizabeth and the guy on the phone was rude. He freaked out about dirt roads even though its only 2 short well maintained dirt roads to get to my house.
I’ve been getting it for years and love it. The milk tastes clean and is so creamy! The sour cream, butter and block cheeses are amazing too. The convenience is appreciated.
Got an order with 2 items that went bad, then got a call from customer service wondering why I have not ordered, and when I mentioned a quality issue the only response was that if I did not order within a week my account would be canceled. Never asked about what was wrong.
One of the workers came to my door, and was not only pushy, but I had tried them out for a month for free and ended up cancelling with them… Comes to find out, somehow they had taken my social security number and I was alerted by my …
Product is good but the no care attitude of customer service is just unbelieveable when run into problem you call to royal crest and response you get what you want me to do about it such a lack for respect for needs of customer …
Royal Crest sure make it simple to have home delivery on dairy items and so many more products. Simplicity at your hands !
Have had Royal Crest service for 15 years, it is outstanding. Neither rain, sleet or snow stops the delivery. The products are excellent and fresh.Recommend highly.
This is the third time in 3 months of service I have received products with the stamped date a few days prior to the delivery date. I got this service for fresh product not already past the stamped date. I’ll be cancelling on Monday when they open.
Order was messed up 75% of the time. After months of this I threatened to cancel. Came home and the boxes were gone. Milk was good, but not worth the hassle. Hopefully they can get their order system sorted out.
I always get case water that was not the problem. The driver never opened the box to read my card that had other items I wanted. I have been with them over three or four years the last year has been the most stressful you call you hear new driver driver and wife having personal problem new baby he is not sleeping come on
The milk is awesome and about the same price as the stores! We have used them for a year and 3 months and love their service and products! It is in our box every Friday morning!!
Horrible company! I have a huge No Soliciting sign on my front door and low and behold some sales guy comes to my door and rings the doorbell, waking up my twin babies which are now crying! I wouldn’t do business with these people if …
This milk tastes like when my parents had cows! Excellent! The service is very good. I appreciate Royal Crest Dairy and home delivery! …
The highest quality of farm fresh milk you can find on the front range. Home delivery of over fifty items, most locally sourced.
I’m new to CO this guy ‘bj’ comes to my door to sell me services very desperately I give it a shot only because I see they have a cookie dough I haven’t been able to find anywhere. He tells me they are running low but will definitely still …
Tastes so good!!!! The price is worth it especially for the taste, freshness and delivery ! We love the creamy milk! 🤤 yummy! Thank you …
I love Royal Crest! Employees are always so helpful and respectful. Quality product overall all you have to do is taste it! Hands down nothing in grocery stores compare!
These guys are awesome. Exceptional quality, customer service and the prices aren’t inflated. Everything we’ve tried is absolutely delicious. My only regret is not hearing about Royal Crest sooner!
I love this place and live the milk and other things they can deliver. It is easy to change your order. They call if they are missing something and deliver same day. I have had nothing but great experiences with this company.
So happy to have started this service. Their milk, cream, eggs and cottage cheese are superb! Will try other items just by virtue of how good they are. Just superb service and high quality. Well worth it!
Beware of discrimination! Have been a customer for 2 years and when we bought a new build in new area and tried to change delivery, person on phone said “we don’t deliver to places like that.” When asked to clarify what he meant, he said …
We are absolutely loving this. Great products (best milk) and it’s easy getting the essentials every week. I tend to buy more than I need at the store when I just need one thing so this saves me time AND money. It’s so great to have this type of service.
I’m giving a 1 star because we signed up for the free milk so a lady made an appt to come to our house to give us the milk and talk more about the services. We waited over 30 mins and she never came or even called/texted to update us. I …
Milk so fresh tasting that it’s almost sweet. Quality products and tasty seasonal choices, all from a local dairy that is a Denver tradition.
Absolutely horrible. I signed up for the services and then canceled my grocery delivery after a few weeks because I moved away. They kept sending groceries, so I had to contact them several times to get my refund and to get my account …
The products are good but the service is just ok. I’ve had some missed deliveries and messed up ones too. The website to update, change, skip and cancel orders never works and I’ve always had to call. Calling is always a pain because wait …
We have not had a problem with Royal Crest until now. We ordered 2 O J and did not get any. If they are not delivering because of the Covad 19 it would be nice to know.
Driver stole from us. Royal Crest was more interested in protecting their driver than helping return the property. Once I said I would not press charges against the driver, the property was returned by the driver. The driver “thought” …
My experience with their home delivery service was a short one, and not a good one. After inquiring about their prices for home delivery service, a sales rep named Ben dropped off a sample and a price sheet. After looking it over, we …
We enjoy the quality of your products,I don’t think I’ll ever be able to drink store bought milk again. Our driver is the best!! Thank you for placing ice on the dairy products to keep them cold until we can get them in.
Great tasting milk! Interesting….that is seems to be tolerated by many ppl who are “lactose intolerant ” yet they are ONLY able to drink this which i believe is due to it being minimally pasteurized. 🐄🐄🐄 Of course I am no doctor, so its …
What a shame, my family has been a RC customer for over 30 years. I tried starting my own account but apparently don’t have good enough credit for a gallon of milk and loaf of bread. I offered to pay cash or debit card but flat out refused …
Excellent service, and the milk is the best!
We have been using Royal Crest for at least 10 years.
I BEGAN USING ROYAL CREST HOME DELIVERY IN THE 1990’S WHEN WE MOVED TO Colorado Springs. We moved to Denver and after moving to our current home resumed service. Great products and reliable service keep up as customers.
You know a company is quality when its employees are joyful on the job! My family used to live in Colorado, where we purchased Royal Crest dairy. After moving to Nebraska, everyone missed having Royal Crest egg nog for Christmas. On our way …
At first, I thought this place was cool. Milk seemed great. But then I lost my house and had to move and that’s when everything started going bad. Like literally. Really great service to lousy service. Rude. Like I feel like I don’t live in …
Almost 20 years and aside from a billing issue in the first year, we’ve had no complaints. Products are delicious and they have a nice variety. Whenever there has been a concern with the delivery they call me the following morning to ensure we received it. Products, delivery and customer service…all awesome!
Customer service very lacking. They claim to be the aristocrat and the customer service is anything but! Over the past 2 years we have had multiple issues with delivery. When ever we have called they do correct but they are never do …
Royal Crest is an interesting study in economics. I recently decided to sign up for Royal Crest because the sales lady, or “milk lady” was pretty cool and the taste comparison between our 1% Colorado Pride milk that we have been drinking …
Talked to a sales manager today regarding a poor experience with one of their salesmen on Saturday. He was very understanding, and assured me he would counsel the salesman. I used this company for years when my children were young. The families in Colorado should be very pleased this service is still available.
Had these guys for years and always liked the convenience, but now that COVID hit, it has been amazing! They are never out of stock for the staples and they have expanded their food options. We get a pizza kit weekly and the sauce is so good! We always add any extra veggies left in the fridge.
I love Royal Crest, its been hard to go grocery shopping with all these products in the super market being banned for containing glass or harmful virus. I feel safe when it comes to Royal Crest, all natural products, natural Dairy. Not to …
The Milk is good however, the customer service and billing is horrible. I have been traveling and spent very little time at home to pay bills. my invoice for May 2016 came and I forgot to put a check in the box as I usually do. The total …
I love the milk and the delivery but I wish your drivers would wear a mask coming up to our door. 95% of the time I’m up and watch them walk right up mask less. Sure they might be alone and at night but a few time I’ve check to make sure the order is right and they don’t wear any mask at all or care!
My daughter begged me to post a review for Royal Crest. She said that the milk is delicious and the deliveries are perfectly timed. I agree with her.
We have been customers for years now. The products are always of excellent quality and the customer service is exceptional. We do thank you.
We wish you went back to the dips (especially the green chili) instead of the Blue Moose brand.
Royal Crest delivers when & what they say they will. They were fantastic during the first months of COVID. Due to an onslaught of new account requests there were shortages but they kept their customers informed.
I love the milk and dairy products. My biggest complaint is that they’re not prepared for the Fountain water crisis. Knowing that our tap water is bad, we ordered two cases of water. We were only given one, with a note explaining that the …
Rude customer service when I called in to discuss milk pricing. I was originally told all milk is $5.89 per gallon and then when I asked why that was different than what my wife was told by the guy who stopped by, the woman gave me …
Love them! Their options are phenomenal, products are delicious and as a whole incredibly helpful and kind. Anytime I need to contact them they’re responsive and a pleasure to speak with.
Very fun to get our items brought to us. Orange juice isn’t as good as I was hoping for but that’s okay, I’m picky and from FL so I’m used to a certain taste. We got milk, butter, half and half… Very cool aspect on getting our items. …
The milk is delicious but the requirements to have milk is ridiculous. My credit union recently sent me a new card and canceled my old one without notice. This in turn causes my card to get declined (because it wasn’t working). When I had …
Great products but their software experience is from the 1980s! Permanent changes to orders can only be made by phone at certain hours by the ORIGINAL Person who Set up the account. You’ve got to be kidding!! So we have been getting a …
We are in Highlands Ranch and have had RCD service for more than six years. Never had any problems and their customer service is always friendly. Products are delivered very early in the morning so we are always able to put them away before leaving for work.
I’ve been really impressed with the quality of their service, not just good milk (which it is), but the other options. Dairy alternatives, baked goods, and frozen food. Good stuff
We’ve been customers since 1995, through two homes. When snow piled up, they came. When we used up products faster than we planned, they came. We continue to be happy with the service and products. Thank you, Royal Crest Dairy.
We absolutely love the products and our delivery driver Jon is very professional and pleasant. Food is fresh and tastes amazing.
I would love to give 5 stars but I had to speak with the sales manager for our …
We’ve used Royal Crest Dairy delivery for two years now and I still get excited on delivery morning to find fresh milk at the doorstep be it a wintry, or a warm summer, morning. The milk is delicious as are the butter and cottage cheese!
Royal Crest is amazing. Always dependable! We love our milk delivery and have never had a bad experience in the 5 years we have been a customer. Even our out of town friends comment on how awesome it is that we have milk delivery!
Amazing tasting milk, consistent delivery, and the best add-ons when we just need a few extra things. One of the best things about living in Denver!
I’ve been a customer for a couple of months and have enjoyed this service. The milk is delivered on time, as promised, and is definitely much tastier than what you buy in the stores. If you have milk drinkers in your family – this is a great option!
Jay is amazing. I have been a royal crest subscriber for years. The customer service is top notch. The quality of milk is great. I am so happy with the service. Jay is my sales rep. If there is ever any issue I can just give him a call and he takes care of me. Very easy and great to work with.
I have had Royal Crest for about 3 years now. It is delightfully convenient, and have had only a couple of delivery mistakes (that’s less than 1% BTW). More over the quality of the product is fantastic. We used to drink Horizon because …
Would give less than one star if I could. Salesperson originally gave me false information to have me sign up (didn’t tell me about monthly service fee that’s charged even if I didn’t order any product). Was out of town and only got one …
I just want to say the customer service I received from Kaitlyn was outstanding! Thank you for double checking and confirming that our new address was indeed in your delivery area and getting us signed up in time to receive our first delivery tomorrow! Super excited to be a customer again 🙂
We have used Royal Crest for years. With 4 boys they have been a life saver. Fresh milk, cheese, butter and bread delivered on time and reliably has saved many trips to the store for basics. We are leaving Denver and wish that we could take Royal Crest with us.
I would rate our experience with their customer service department with 0 stars if it was an option. I had Royal Crest in the past and was happy and recently decided to sign up with them. They informed me that I still had a balance on my …
I have been a customer for 24 years. It was the only milk I could drink before organics. It is so convenient to have the staples delivered. Thank you Royal Crest for all of your hard work and reliability over the years!
Never really had any issue with them until recently. I’ve been a customer for several years now, and with their switch to the new ordering and account system they lost themselves a customer. There’s a location to enter banking information, …
Very warm and helpful customer service. Convenient and easy website for order placement and changes. I got hooked in Denver with a free sample and transferred my service when I moved to Golden. I get half gallons of their chocolate and …
Product is fantastic. It is a bit pricey, but it is the convenience that you pay for. I am totally fine with, if it was indeed convenient. The drivers at least once a month don’t even look at the card you place in your delivery box. You …
I have been a customer for about a year now. I honestly thought that this was just going to be a couple of month thing as I expected things to go poorly. I was beyond surprised. This company is great. I have never missed a delivery, they …
I currently have Royal Crest Delivery Service, and have had so for the last few years. My wife and I are on the verge of cancelling it, and I thought I would write a little bit about why. …
I had a really great experience with Royal Crest. My deliveries were on time and correct. They went out of their way to make sure I was happy and provided good customer service. Unfortunetly I had to cancel with some personal matters happening, I wasn’t home often. Had no issues canceling and will gladly use them in the future.
2 stars for being so convenient. We live in the Mesa Ridge Pkwy area and the delivery driver has messed up our order 4 times. The milk tastes the same as all other milks out there, I prefer mine organic so I stopped getting Royal crest …
These guys are only getting two stars because of the convenience. I’ve had Royal Crest for about 6 months and the service is spotty. Sometimes I get the correct order sometimes I don’t. Other times I write SKIP and they still leave product …
We love Royal Crest. The products are of excellent quality and the never mess up a delivery order. Their website is easy to use and they offer a variety of local products. Highly recommend!
Had RC over 20 years ago then moved away for a number of years. We didn’t think they delivered where we now live but a nice rep came by about 8 months ago and we signed up….mostly for the fantastic eggnog that we’ve enjoyed over the …
A milk man in this day and age? I love it! Hand down, you never receive finer service or products from any other delivery service. Been a loyal customer for 5+ years. I tell everyone I know and who move into the area that they should try this for their home. Thank you Royal Crest Dairy!
My grandpa received Royal Crest milk delivery when I was a kid and we alsways loved having breakfast there because of the delicious milk. When a salesman came to our door and offered home delivery for me and my own family, I actually cried …
We moved from NY to CO recently. We saw one neighbor getting this and decided to give it a try! The milk is absolutely delicious and they also sell other local food – their pizza kit is AMAZING! I was sad about leaving behind NY pizza moving out west but the kit tastes the same so I’m very happy!
I can not say enough good about this company, their products and customer service. My family has been getting milk delivered from them since I was a little girl (well over 40 years!). When I got my first home, it was one of the first …
I have been a customer of Royal Crest for several years now and they are one of Denver’s best companies! The quality of their products: milk, dairy, meal kits, and overnight delivery, etc. is what makes them so special and unique.
We have been using Royal Crest Dairy for over a year, and we love it! We get milk, eggs, bread, half and half, orange juice, and butter delivered. It’s so nice not to have to run to the store as often. I used to go to the store weekly, now …
I have been a Royal Crest customer for 30 plus years. I have always been very happy with the products and services. HOWEVER, and this is important, recently I have not been able to get my milk delivered in a timely fashion. I have gotten …
I signed up for Royal Crest delivery the middle of October. The delivery man came back to my home a few days later and stated the company does not accept American Express . I gave him my debit card information and told him and the …
I Love Royal Crest Dairy. Their products are wonderful, milk is way above comparison to anything you can get in the store. Their orange juice is delicious. As is the butter and half and half. We have maybe had one missed delivery in 8 years of service.
We have been Royal Crest customers for more than 20 years! The milk is always fresh and delicious. The fact that we can order other staples is a great bonus! Our driver is hard-working and courteous; the customer service team is always …
Had a very unpleasant experience this morning with one of your drivers. Driving 70+ tailgating in Parker where the speed limit is 45. Now that road everyone goes 50/55 but At 6:15 in the morning, tailgating, for what reason? License plate …
Have been with Royal Crest Dairy for the better part of 18 Years, they have never missed a drop-off regardless of weather. We have never had service or quality issues. I would highly recommend them to anyone there prices are not that much …
I would never recommend this service to anyone. I canceled my account in May and they continue to try to send me groceries and charge me for them. I thought we finally came to an understanding with their errors but I never got a refund so I …
Love this company! Their milk is delicious and it’s so convenient to have all our necessities delivered to our door. Also, there’s been a couple times that I’ve made the mistake of forgetting to skip an order when out of town. Royal Crest …
I have always thought of milk as something you put in your cereal to get dumped down the drain after, or use milk in cooking or baking. It was not something that I enjoyed. If I would drink it, it would be chocolate milk, heavy on the …
Ive been using Royal Crest for over 3 years now. I really enjoy their service. Milk is always delivered on time and cold. If I need to cancel a delivery (out of town) I call, an actual person answers the phone, doesn’t transfer me and …
We’ve been loyal customers for 6.5 years but this week Royal Crest started rationing milk volumes because of a shortage. This shortage appears to be caused by them taking on too many new customers without the ability to maintain service …
We have had Royal Crest deliver for 25 years. The product choices change over time. We absolutely LOVE the local River Bear bacon and City Bakery bread, please keep them on your list! We really miss the green chili dip you had in the beginning
Loyal Customers
Definitely wouldn’t recommend to friends or family. Extremely overpriced for subpar service. I didn’t want to sign up at all but the sales guy who came to our house (which was at 8:30pm) rang our doorbell while our kids were just put down …
Apparently the ability to read is not a minimum requirement for getting hired. We have 2 no soliciting sign on our porch/door. They still rang my doorbell while I was on a conference call trying to sell me a package.
The milk is amazing and really well priced. We also order cheese and eggs every week and love the convenience. But the thing that sets Royal Crest apart is their customer service. I forgot to order whole milk one week, called Royal Crest, and they made a special delivery on the same day. Customer for life.
Very disappointed! We were excited to start this service, especially because we are high risk for COVID 19 and in cancer treatment and this would alleviate having to going to the grocery store for some things. The first time they …
I’m giving Royal Crest 2 stars for a few reasons. I will say they do have very good products that are fairly well priced. So that’s the only pro I have to say about this company. As for the cons, the gentleman who first came to my house …
We’ve been customers of Royal Crest dairy for more than a decade. Overall everything has been wonderful and the quality of the milk and other dairy products in untouchable. In the 10 years we’ve been customers, there have been a couple of …
It’s a plot! I am addicted to Royal Crest Dairy products and can no longer buy milk or cottage cheese at the grocery store. Seriously, the products are so fresh and taste so good, there is no comparison to products that I used to buy at the …
We look forward to our Royal Crest order every week, especially with the wide variety of products they offer! We love the Prefare pizza kits, cookie doughs, Aspen Baking Co. bagels, and of course the milk and eggs! Everything we have tried we have loved!
I was raised on this milk and am raising my son on Royal Crest milk. Their price is high, but you get what you pay for. It’s nice having it delivered fresh and cold to my doorstep every week. And if I’m low on other items, I can order them …
I have been a Royal Crest customer for 25 years. Twenty-two of those years I was in Parker, service and products were 5 stars, then moved to Castle Rock and the service is at best 2 stars. It’s a gamble whether our standing, weekly order …
I have been using Royal Crest since we moved to our neighborhood 5 years ago. At first, I thought it was a nicety, but as I started getting the fresh milk, I realized I couldn’t go back to store milk. My deliveries come in the rain, snow, …
We’ve been getting milk from Royal Crest for about ten years. The taste is better than anything available at the store. The online ordering is easy and I’ve always received everything I’ve added to my regular order. And when I’ve needed to call to change my regular weekly order or update billing info, I’ve never had a problem.
My family has bought Royal Crest for years. I have fond memories of getting their milk in glass bottles. At one time they had even had Jersey cows and the milk was so so wonderful. I do not think they have those pretty cows now. We have …
I’m a fairly new customer, I remember getting milk delivered to my home when I was a little kid from Royal Crest…. and I am happy to say nothing has changed. Which I think is a real great thing. The product is just as good as I remembered …
I have been a customer for more than 12 years. Royal Crest has consistently supplied me with quality products. Their service to my front door is especially convenient as I use a cane or walker to get around. They are always expanding their …
We absolutely love our weekly delivery from Royal Crest. The milk is great and being able to add-on staples like cheese, bread and eggs is just a bonus. Their customer service has always been top notch. I couldn’t recommend them more!
We’ve been Royal Crest customers for several years and are so happy with the service! Love not having to go to the store “just for milk” and coming home with a bunch of extra stuff we didn’t need. We get milk, eggs, cream, juice and are …
Dennis Hobbs came to my home trying to sell me Royal Crest. I tried to politely turn him down and he became almost hostile at the door trying to force me into accepting his offer. I complained to the company and they did nothing. Even …
They have the best milk! I love that it’s local. They also have WAY more things than just dairy. Their breads are some of the best you’ll find. Pay the extra 5 cents and sign up with them!!!
Always on time plus has the best milk and eggs. We look forward to our delivery every week. They sell pizza kits, cookie dough, cheese and other items. My boys won’t drink milk from the grocery store anymore. They love Royal Crest Dairy …
My 5 star rating is about Royal Crest Dairy’s excellent customer service. They were very accommodating and quick to respond.
We have been receiving Royal Crest home delivery for over 30 years!!! We started our delivery when we lived in Aurora, then when we moved to Littleton, and now when we moved to northern Colorado. Royal Crest has great local products — …
I love Royal Crest Dairy. While their milk is amazing and tastes way better than store-bought (especially the royal rich brand!), I also enjoy all of their other offerings. It is great to see them carry Colorado brand items such as river …
We had the wrong size milk delivered, by accident, so I called to let them know. Their customer service team has gone above and beyond with making sure we are still happy customers. …
Rudely aggressive sales person. First of all, I have a no soliciting sign out front that is very visible. He was snarky, pushed too hard and after being there with him for 10 minutes I notified him we had to leave the house for my daughters …
I have ordered 3 gallons of 2 percent milk a week for 20 years and it has been excellent until about the last month. Over the last 1 plus months I have received multiple gallons that have had a bad after taste. I contacted royal crest and …
Have had them for about 3-4 years now and it was awesome. Till today when I realized that they upped their prices double of the store price. When we signed up it was like change difference. Now 299 at the store and the 2 types of milk i get …
The quality and taste of the products are so far beyond what you can buy at the store! …
Royal Crest Dairy’s delivery service is great. It is SO reliable even when there’s poor weather or a holiday. Plus they deliver at night (4am at my house) which is great for the summertime. I see another company delivering at 2pm when it’s …
Love the Royal Rich milk!
Getting delivery has been great, prices ar pretty good too. I’d definitely recommend
I had went to the parker farmers market. I am giving a 1 star because I signed up because the services seemed nice and I really do like the milk. They guy talked to someone on the phone to say we’d get it that tuesday three days …from Sat …
We are giving the highest possible review to this company for OVER 50 YEARS of dedicated service. My parents “signed up” with Royal Crest Dairy when I was just a kid. I’m now 61, Dad has just passed and Mom will be moving to senior housing. …
This is the best milk to drink and the best service ever. Snow storms, rain, hail, they always deliver your products ordered for delivery. We have had this service for every year we have lived in the hawkstone community in Eaton. No …
My husband and I started getting our dairy delivery from Royal Crest the first week we moved onto our house in 1976. R.C. has always been dependable on their deliveries and all products they deliver are of high quality and delicious. …
Thank you for not hesitating and being so kind as to bring us milk when we were out and needed more due to my daughter having a baby and not wanting to leave the house with icy roads. Your kindness will not go unnoticed.
We have been fortunate to have a family owned business provide superior products and deliveries for over 30 years. Milk, eggnog and cookie dough our favorites. 😀 …
I met Jeffrey at the golden Farmers market today
What a nice fellow! …
We signed up trying to dodge plastic. The milk comes in reusable plastic containers. Reusable plastic containers leech plastic. Would be surprised if this milk isn’t MORE plastic-contaminated than the milk at the store. Sorry, being BPA …
UNSAFE MILK PRODUCTS!
We have been Royal Crest customers for 15 years and product quality and customer service have both gone downhill markedly in the last few years. It has become …
Very upset with your company. I order at least 2 gallons of whole milk every week. I received my delivery this morning, and there is 2% milk. My daughter can only have whole milk and we are out now. I called and they told me that they would …
We have been Royal crest customers for about 6 years. We had them deliver goods when we had our first child and they were great. Then about a year ago we moved. Our new driver drops off his delivery at 11:15 to 11:30 pm. He leaves a …
We’ve had Royal Crest service for many years. Their products are always fresh and delicious! Today we had our milk delivered but unfortunately there was a crack on the bottom of the container. Their customer service was very polite and …