Royell Communications

Internet service provider, Royell Communications, Inc.

Royell Communications is the premier High Speed Internet provider for Macoupin, Montgomery, Morgan, Sangamon, Greene and surrounding … See more

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Royell Communications Contact Details

  • 126 N Hobson St, Virden, IL 62690
  • 217-965-3699
  • Saturday 9AM to 1PM
    Sunday Closed
    Monday 9AM to 6PM
    Tuesday 9AM to 6PM
    Wednesday 9AM to 6PM
    Thursday 9AM to 6PM
    Friday 9AM to 6PM
  • http://royell.net/
  • Youtube, Linkedin, Instagram, Twitter

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Royell Communications Reviews ( 50 )

  1. I wouldn’t even give it a star! Very prejudice! I applied for a job here and all cause I’m not from the town or a town robot, i wasn’t qualified for the position.

  2. Do not get this company’s Internet. I have a package that is between 1-10mbps, and I’m lucky to have 1mbps. Also, I would like to note that you would not be getting consistent Internet with these guys. You need to lower the price for the …

  3. If you want a terrible internet experience for a terrible price, you’ve found it. Our internet speed has been incredibly slow for around a year. At first, it was just slow internet speeds for a while, then it would get somewhat okay. A …

  4. Worst Internet service I’ve ever had. I had tech support physically come to my home and the problem was resolved… temporarily, until the next day or two. I repeated this every other day for nearly 7 months. I finally got out of my contract and went to frontier. I’ve had little to no problems with frontier.

  5. When my husband and I moved into our house just outside of Carlinville we got Frontier. Frontier had horrible internet speed and we complained about it for 2 years. Finally we decided to do something about it. We cancelled them and got …

  6. terrible. all of these ‘5 star reviews’ were definitely written by the owner on his burner account. never had a good thing to say about this company to be honest.

  7. Absolutely can not stand this internet service. We pay a higher price for the best bandwidth and speed…only to have a tiny bit of rain make it go in and out for the next 24 hours. Their excuse, our neighbors trees are blocking the tower. …

  8. The one star is only because the receptionists are awesome and friendly! The actual service is horrible! I have to unplug and wait then re-plug my modem in all the time! I have upgraded to the highest speed, still can’t run more than two or …

  9. We live a small, rural town and thought that we only had one option for internet service and that option was just horrible. We were barely functioning at dial up speed and with me working from home, it wasn’t acceptable. Even our phone line …

  10. Good speed, and reliable service. Used to have problems with streaming services and other common sites but that appears to have been resolved. Tech support appears to have been able to sort it out, but hopefully this time the fix will …

  11. They are the only place that provides internet in my area, I will say my speeds are a mostly 1-3 Mbps when paying for 10 Mbps. Call in wait 30 min to 1hr for support for them to call me back next day. Will get it fixed for about a day at …

  12. I had slow connectivity issues so I called Royell and was connected with someone immediately. They helped me identify the device that was hogging the bandwidth and resolve the issue. I also called back a half hour later to update my plan …

  13. Not even worth a star
    After waiting 2 months to have an install and having to pay 60.00 for an install and missing more than a half day of work and not getting a quarter of the …

  14. There technicians are very customer friendly and do there job well. Would have given them a higher rating but we had some issues with trees in the way that they advised us how to handle but it still took three different attempts and 20 more feet of TV tower at my expense to get good signal.

  15. Up until recently we have always had excellent customer service with Royell. We have been a customer since its started and the owner Joe was still driving a UPS truck while getting Royell up and going. So we’ve been customers a very long …

  16. My packet loss and ping while gaming is so bad. We have many devices connected but I’ve even unplugged every device, and turned off phones, except to one device and still had a 14% packet loss and 200 ping. That’s with it being hard lined …

  17. Had their internet for a couple years now. First year of service was great, got the speeds we pay for no packet loss, everything worked as it should. For over a year now we haven’t got the speeds we pay for and have constant packet loss. …

  18. The people are friendly and helpful. We’ve had the new fiber optic service for months and we love it! Great speeds and we don’t have to worry about data caps. Yay!

  19. I’ve had service with them since 2018, it was fine first few months. Thereafter very slow. Called to complain they suggested a higher speed. Agreed to this. Upgraded the package and service was worse! Two months with over ten thousand …

  20. Very reliable. Have bin with many, many years. Anybody out in the country? Looking for good internet. The best I could get was 5 megs down but it was all the time and that was pretty good for where I’m live Wish we could get more of

  21. This is by far the worst internet service we have ever had. I regret switching and will be going back to sparklight. Out of 4 months i have never been able to stream because the service they promise is nowhere close to what they con you into signing up for

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