Whoever is greeting the people is a not customer service oriented person. I can give details but not sure if they will be considered, so just letting my starts here, sad.
The people in this place are not very bright. They couldn’t change $300 of $20 bills for 6 $50 bills “because of COVID”. How low do they go to find these people?
Horrible customer service. I cannot begin to tell you how disorganized and unprofessional. I am dealing with a number of financial institutions at this time – RTN the worst! No policies in place- you get a different story from every person you speak with. I finally went in person- I am shocked at had badly I was treated.
RTN Waltham ATM is used as a homeless addict shelter. I have written and called RTN for more than one year. Yesterday 5.5.2018 I went to this ATM to bank. But again a poor addict was laying next the machine and the baggage and clothes …
Customer service is terrible. I tried to register my account online but got stuck because they asked me to call the customer service to register my phone!? I called and waited for 30 minutes and no one answered me. I ended up hanging up …
Awful bank. Just looked at my statements and they charge $12.00 fee to transfer money between accounts through their app. I’m so happy I’m switching banks. That’s just plain robbery. Goodbye RTN!
Nancy the teller is a joke. She had an attitude as soon as I walked in and when I was looking for my loan number she was rushing me to move to the side. When inquiring her about paying a loan with a credit card she said she could probably …
I want to give a shout out to the staff at the RTN Worcester Branch, especially to Franca who is always so helpful in assisting me with my banking needs. They are the best!
I have been a member for about 5 years now and the customer service is horrible my Mobile banking wasn’t working I needed help transferring money so I could get petrol and each one of them just couldn’t help they kept transferring me until I just hang up
Happy with the service and rate I got refinancing my mortgage with them. Everyone is refinancing with rates so low so it did take some time but they came through and were a pleasure to work with. Much better than another local credit union I applied with.
This is the worst bank I have ever been to, I had a terrible experience with Kathleen before and let me tell you this bank is horrible one teller and 10 people waiting. I will never recommend this bank to anyone if I could give it zero …
Intown Waltham & was looking for a c.u. so I went & got the worst customer service ever. The lady named Kathy (Cathy) had a short temperament & made me feel like I was doing them a favor by banking with them! Ummm… now I can SEE WHY the …
The customer service is dismal. Their robot system is terrible. It takes you from menu to menu and when it doesn’t disconnect you automatically it’s not the right choice. I needed to report a stolen card but when u enter the option it says” …
I can’t stand this bank . It’s a bank they deposit and dispense money . Don’t ask for dominations of bills because they never have what you ask for . Like it’s a bank aren’t you supposed to have different dominations of bills . Like dam. Definitely going to another bank . Cancelling this shitt.
I was a few days late on a loan payment so they marked me as 30-60 days late, dinged my credit rating and the credit rating of my cosigner, and sent me to collections as a “serious collections problem”. They acknowledged this was wrong in …
(Translated by Google) The best of the best very grateful for all the service they provide ⭐️⭐️⭐️⭐️⭐️ …
(Translated by Google) Very good
(Original)
Muy buena
(Translated by Google) I am trying to contact the bank since last week and no one answers, I keep calling and no one answers the phones. …
Awful customer service
terrible customer service! don’t call them!! i had wait on the line for more than 30 minutes!!
Great kind staff but really slow service and very drappy environment
The worst customer service and management of any financial institution I’ve done business with. Very disappointing!
Decent banking services. App is functional, but I’m not sure I’me getting the best value for my money.
Legit shouldn’t be a credit union. They should be a small bank with the slogan “we bank with you because we have tons of fees”
Whoever is greeting the people is a not customer service oriented person. I can give details but not sure if they will be considered, so just letting my starts here, sad.
I’m unable to get a customer service person to talk to and I’m unable to access my account
What’s up
The people in this place are not very bright. They couldn’t change $300 of $20 bills for 6 $50 bills “because of COVID”. How low do they go to find these people?
Worst bank ever; damaged my credit with their terrible customer-service. This bank is stuck in the 80’s
The people at this branch are amazing! So friendly and they love their jobs! My first withdrawal was seamless and fast. Thank you so much!
Horrible customer service. I cannot begin to tell you how disorganized and unprofessional. I am dealing with a number of financial institutions at this time – RTN the worst! No policies in place- you get a different story from every person you speak with. I finally went in person- I am shocked at had badly I was treated.
RTN Waltham ATM is used as a homeless addict shelter. I have written and called RTN for more than one year. Yesterday 5.5.2018 I went to this ATM to bank. But again a poor addict was laying next the machine and the baggage and clothes …
Customer service is terrible. I tried to register my account online but got stuck because they asked me to call the customer service to register my phone!? I called and waited for 30 minutes and no one answered me. I ended up hanging up …
Awful bank. Just looked at my statements and they charge $12.00 fee to transfer money between accounts through their app. I’m so happy I’m switching banks. That’s just plain robbery. Goodbye RTN!
Nancy the teller is a joke. She had an attitude as soon as I walked in and when I was looking for my loan number she was rushing me to move to the side. When inquiring her about paying a loan with a credit card she said she could probably …
I want to give a shout out to the staff at the RTN Worcester Branch, especially to Franca who is always so helpful in assisting me with my banking needs. They are the best!
I have been a member for about 5 years now and the customer service is horrible my Mobile banking wasn’t working I needed help transferring money so I could get petrol and each one of them just couldn’t help they kept transferring me until I just hang up
Happy with the service and rate I got refinancing my mortgage with them. Everyone is refinancing with rates so low so it did take some time but they came through and were a pleasure to work with. Much better than another local credit union I applied with.
This is the worst bank I have ever been to, I had a terrible experience with Kathleen before and let me tell you this bank is horrible one teller and 10 people waiting. I will never recommend this bank to anyone if I could give it zero …
Intown Waltham & was looking for a c.u. so I went & got the worst customer service ever. The lady named Kathy (Cathy) had a short temperament & made me feel like I was doing them a favor by banking with them! Ummm… now I can SEE WHY the …
The customer service is dismal. Their robot system is terrible. It takes you from menu to menu and when it doesn’t disconnect you automatically it’s not the right choice. I needed to report a stolen card but when u enter the option it says” …
I can’t stand this bank . It’s a bank they deposit and dispense money . Don’t ask for dominations of bills because they never have what you ask for . Like it’s a bank aren’t you supposed to have different dominations of bills . Like dam. Definitely going to another bank . Cancelling this shitt.
I was a few days late on a loan payment so they marked me as 30-60 days late, dinged my credit rating and the credit rating of my cosigner, and sent me to collections as a “serious collections problem”. They acknowledged this was wrong in …