Rucci Oil

HVAC services, Rucci Oil

As a leading heating, air conditioning and plumbing company based in Staten Islandwith services extending to Brooklyn, Manhattan and parts of New JerseyRucci has the knowledge and experience to provide you with smart solutions to your needs. From reliable heating oil delivery to quality equipment, skillfully installed, to expert repairs and maintenance to 24-hour emergency heating service for our valued customers.

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Rucci Oil Contact Details

  • 1693 Richmond Ter, Staten Island, NY 10310
  • 718-285-7385
  • Saturday Closed
    Sunday Closed
    Monday 7AM to 5PM
    Tuesday 7AM to 5PM
    Wednesday 7AM to 5PM
    Thursday 7AM to 5PM
    Friday 7AM to 5PM
  • http://ruccioil.com/
  • Facebook, Linkedin, Twitter

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Rucci Oil Reviews ( 102 )

  1. Had a terrible experience yesterday . This was the first time I was unhappy My tenant went without heat most of the day . I have a service contract with them , plus I am on automatic delivery . After 4 calls from me and 4 from my tenant , she finally got an oil deliver . I still have not gotten a call back ..

  2. Always professional and efficient! They always show up on time and are easy to talk too. The always answer questions and give suggestions.

  3. I appreciate someone who has pride in the quality of his work, has a passion to help people, and is diligent in diagnosing a challenging problem. Service technician Jules showed those qualities today

  4. Fast friendly Customer service No job too big or too small this company can do it all Reliable dependable very reasonable and service, All the employees are professional courteous Honest and respectful And clean

  5. Nice that it’s a smAll company that knows u when u call…Lauren is a doll…great customer service..in this case..smaller is better…lauren is always friendly and we have a laugh and the gentlemen who answers the fone also whos name i …

  6. Wonderful company…had for many years…reliable friendly and consistent any problem they come immediately…plumber did great job. in this firdiget weather he has been on the mark with delivery etc

  7. The worst oil company. Lauren and Jim were not applying my monthly payments. They are hostile and nasty low end folks. The accounting principles have no business ethics! Don’t hire them. I had to escalated my situation to a third party to have my payment applied after months of going back and forth with them.

  8. My family has always been with Rucci Oil Company because you can count on them, at any time, to be here for excellent service, fuel or whatever the situation, at the moment, may require!

  9. This review is based on my conversation and experience with Lauren from the service department. Being 9 months pregnant, I tried to explain the entire situation to Lauren who answered the call after I was talking to Melissa and never …

  10. I am usually too busy and/or lazy to write reviews – but service from this company is so amazing that it motivated me. They deserve as much praise as I can give. First of all they are a SERVICE company and that’s EXACTLY how they act. They …

  11. Great service and excellent workers
    They actually care about doing the right job
    I have been with Rucci for over 30 years
    Such a pleasure to see a familiar face when I need service

  12. Just had my furnace checked for the winter…and it was another pleasant and satisfying experience….
    The courteous “Professional Technician” arrived on time and took the time to …

  13. Best on Staten Island, Great group of people. 10 STARS if were possible./ update; Had a mini split ac serviced for mold issues , $ 300.00 and still just as much mold . Never again. I will do it myself.

  14. Boiler tech was superb, nothing missed, unit now has that, heathy pitch of efficiency once again. Took discount on ultra plan offered by Roy. Thank you Chris and Lauren.
    1972 Boiler work horse

  15. I have been a customer with rucci over 5 years great staff always helpful and I love Lauren she’s amazing 👏🏼 never rude they return calls asap and provide you with any documentation you need quickly deliveries are always on time and for those of us on fixed incomes they always find a way to help 💙 …

  16. John Amaniera (deceased) but we both enjoy a good relationship with Rucci. Whenever I call they are prompt, efficient, attentive, courteous and handle my issue as speedily as they can. Very happy with Rucci

  17. Rucci Oil has been servicing my oil fired boiler for 20 years and they have always shown up on time and completed every task with professionalism. It’s very hard for me to trust anyone else.

  18. Serviceman (Chris) & Plumbers (Frank & his assistant) were professional, competent & personable!!! My calls are always answered and my concerns are addressed. Yup

  19. I’ve been a Rucci Oil customer for 25 years and I’ve been very happy with their service. The deliveries are always prompt and their maintenance service is excellent. If I have any issues that arise I can depend on them to take care of it.

  20. Very helpful – local Staten Island business that will go the extra mile to service you. I have been with Rucci since I bought my home over 20 years ago. Always accessible and responsive.

  21. Chris, who serviced my boiler in the summer, was very thorough and very pleasant. I will request him for any future work that needs to be done. Also, customer service is extremely polite and courteous.

  22. Rucci has been my heating and a/c company for many years. They are a great, family owned company and are affordable and dependable. Their staff is terrific from the office personnel to the maintenance and repair people.

  23. Great job by Rucci Oil once again! Had Kristof come and serviced my furnace and he was able to get resolve on issue I was having. I can’t say enough Kristof. It is always a pleasure seeing him when he comes by!

  24. Ruccis service is perfect! They always come when needed and know their stuff!!! They fix all issues neatly and leave the place clean. Really accommodating with scheduling also. Its been a great experience all the time with rucci.

  25. Excellent customer service. Always delivering on time.
    Maintenance guy is very friendly and knowledgeable about the system that I have. Would highly recommend them.

  26. To the entire Rucci crew….THANK YOU !!!! for getting our A/C units up and running again (on a real feel day of 104*) in no time. I placed the call late the other night at about 8:45-9:00pm….Chris/Richie & assistants did an outstanding job. …

  27. Rucci has installed and serviced our air conditioning & heat at my offices as well as my home for years.
    They are honest, hard workers and do excellent work. I have never had a single …

  28. Rucci oil service is very reliable. The service Technican Jules is the best. Always helpful, friendly and explains everything in great detail when I have a service call or the annual check up.

  29. Rucci has been very helpful and usually on time. If for what ever reason they are running late they ALWAYS communicate great..they are honest and knowledgeable. .using them over 2 years and always been great to use .. before i found them …

  30. Always a great experience with Rucci.
    Chris my technician was extremely knowledgeable, polite, respectful and accommodating. It is always great to be satisfied 100% with the company, the technician and the technicians work

  31. For the most part Rucci has been a very good oil company. Have had one or two issues with service, but over the years, I have been satisfied. In the past I used a company in New Jersey which had very little customer service. At least Rucci tries to help as quick as possible.

  32. I have Rucci Oil currently because I need oil to heat my home and for use of hot water. I would not recommend anyone to Rucci for service. I have been with Rucci since Capital One oil company merge into Rucci company. I had better service …

  33. Customer service is great! Lauren is exceptional at ensuring everything is scheduled well! All the Rucci employees who have worked with us over the years are polite, reliable, and friendly!

  34. Rucci Oil Co. is #1! They’re courteous, dependable and punctual. They’ve been my oil company for many years and I plan on continuing our relationship indefinitely!

  35. I’m pleased with their services and especially with their customer service. Their staff are professionals – polite, knowledgeable – quick to resolve unexpected issues and the oil is always delivered on time. Thank you Lauren for your outstanding services!

  36. Rucci has been my 🛢company for decades. They have always been reliable. They deliver as scheduled and maintain my equipment. Their employee’s are professional and courteous. I am very satisfied with their services. …

  37. For the last 3+ years I had Rucci Oil supply my oil burning furnace with oil and yearly start up/cleaning. Made the replacement of a circulating pump, fully covered under my service plan, a quick and easy process. They always responded as …

  38. This company manager and staff are very rude. Taking a class in customer service would be needed. Compassion for their customers would also be a plus but they are lacking. This company wants to charge 45.00 for a same day delivery of oil …

  39. Rucci has always been prompt, reliable and thorough. Chris once again prepped my very old boiler for the winter, and as always did a superb job. I’ve seen relatives struggle with their hot water systems, but my old steam system keeps me toasty warm all winter, thanks to Rucci Oil!

  40. We have an aged boiler system that needed much work. It took some time, but the servicemen from Rucci serviced our boilers & its essential components with expertise. The system has worked well this season thanks to them. Our Service Contract with Rucci is well worth the annual fee. Thank you Rucci 🙂

  41. One night my oil burner started buzzing loudly.. The next morning I called Rucci. A tech arrived shortly after, diagnosed 2 problems and made temporary repairs. 2 days later Frank arrived, explained everything, fixed both problems, and …

  42. We have been Rucci Oil customers for about 18 years. They are reliable and provide excellent service as well as competitive fuel pricing. All of the technicians and customer service reps are knowledgeable, professional and courteous. Highly recommended.

  43. Rucci Oil came to install a new dryer vent from my second floor wash room. They had to place hard piped duct through a closet and to the outside. The gentlemen that did the work were very skilled and paid attention to every detail. I …

  44. Rucci Oil is extremely dependable and competent. I never have to worry about running out of oil or waiting hours for service calls. The office staff are extremely professional and courteous and the service men are prompt, knowledgeable and …

  45. i called them at 5:20pm on a Saturday, they sent someone coming very shortly after 1 hr. service man Anthony very professional and nice, fixed our building boiler in about 20 mins, he also explained to me what the boiler problem he found. very happy with their service 👍 …

  46. The coldest day of 2023 and they came within 2 hours and took care of the problem. They are terrific and are so much better and cheaper than Homeserve for heating and AC contracts.

  47. Vito & Lauren helped make the plumbing job go smoothly and painlessly. Vito and his helpers did a great job installing and updating plumbing for my kitchen project. Lauren made sure everything was scheduled. Appliance deliveries were …

  48. I would normally give Rucci 5 stars but when I recently had a leak in my furnace, a technician came over and said he’d be back the next day with a part. He did come the next day and put the part in. Later in the day I noticed it was getting …

  49. Have a service contract with Rucci. Called with a heating issue, person on phone was professional and understanding. Set up a service call very quickly. The Rucci tech likewise was very professional. He quickly diagnosed the issue and repaired the problem. Very positive experience!

  50. Rucci has been my oil provider for almost 20 years. They have always been very quick to respond to any issues with my boiler, provide great annual service and are very accessible, friendly and helpful whenever I reach out. …

  51. Rucci just installed my new air conditioner and I couldn’t be happier. They were on time, efficient, friendly, AND even cleaned up after themselves! I will be sure to recommend them to my friends and clients! Many thanks to Jules and the team!

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