Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Horrible place. This is not a hospital where medical stuff should help it’s just experimental center for most of students. It’s not rush medical center it’s experimental center!!!
I like this place I was seen about a month back where they found I had panacretits they were very thorough and admitted me the only problem I had with them was they wouldn’t let me eat for two days but they were just doing there job
Please don’t go here my dad went yesterday and they would not let him in a room he was waiting for 3hours with so much pain crying sweating people around were helping but the secretary was not helpful at all we had to take him to another hospital this….
Worst doctors ever they take for ever to attend you !!!!! Been in a room for an hour not even the nurse walked in at all . Worst place for an emergency staff is to busy talking to each other . Smh worst place !!!
I am currently waiting here for 4 hours I do not have insurance and I think this is why. This place was packed when I got here and there are no people left here but me. Horrible horrible service! If u do not have health insurance no point of even coming here. I hope I get seen in the next hour!!!!!
Not sure why there’s a low rating on this place, just got in a motorcycle crash on the 20th and they got X-rays, cat scan, and fixed my broken wrist in a couple hours.
I have to just say thank you so much for the care of the wonderful doctor , his bedside manner was absolutely overwhelming to me warm and attentive, the nurses staff was just remarkable whenever I needed something they were right there helping me I’m so grateful to have such a wonderful hospital, thank you copley staff
The worst reciption customer service I have ever seen or dealt with!!!! Receptionist seating around talking. Not informing anyone about wait time. Since when is it professional to talk about personal issues around patients.
went to the emergency room at 9pm and its 1am and we are still waiting for the doctor to see my son who is in allot of pain and the receptionist can clearly see him having allot of pain, I went to find out what was happening, the girl at …
Very nice staff for my daughters delivery treated the mother of my child very well and did a great job 5 stars across the board they even offer a special delivery for 2 menu for expecting couples very good
Told them my pain was a 9 and I sat in waiting room for 3 hours. Employees stood around laughing and doing nothing. Last time I go to that emergency room.
Horrible experience , my mom passed away cause of their negligence and unprofessional doctors there. Don’t send your loved ones and don’t trust their lives there it might be the last time seen alive. Shame on you
The indoor Gym and pool is great we were members for a year and they have several programs if you are looking to get in shape and live healthy if you become a GYM member.
I simply love RUSH COLPEY..Best place to get the delivery done. I enjoyed every moment of my delivery. Tons and tons of thanks to RUSH COPLEY Team to make my journey memorable. RUSH COPLEY is the BEST
I was at Rush colpy 3wks.ago and was admitted in hospital for 3days they said I have torn legmentes I seen there orthopedic surgeon and it was he.. for me they kept me drugged all 3days and they said it was going to be able to help me walk …
I always thought this was the best hospital NEVER AGAIN waited over 4 hours and I’m still waiting staff on shift extremely rude been here since 7pm now it’s 12am and still don’t know what’s going on beep for a nurse 30 min ago and still noone has came in my room NEVER AGAIN WILL I COME HERE
Worst hospital, after over 2 years of an medical condition i get a payment on my credit for over 5,000 dollars because someone didnt take down my insurance correctly. This place needs help an on top of that they are very disrespectful. So disappointed!
The front desk are very rude, no appointments available for established patients and again, the management needs to monitor calls and listen how workers in front desk are rude and not respectful at all.
Worst hospital ever. Worst service. My husband came in with a gushing head wound and we waited over 2 hours. Apparently they weren’t too concerned with him bleeding out in the waiting room. I would NEVER recommend anyone to go here and I work in the medical field.
Most polite, professional, and courteous staff I’ve ever encountered. If I could give more stars, I most definitely would. From reception, to ER, to X-ray, everyone was top notch!!
I went to to ENT Dr. Stephen Kelanic, and the nurses and staff were really nice. The the doctor was understanding and nice also. Definitely recommend this doctor 👨⚕️ 👍👏🏻 …
Waiting in out patient area for my niece to come out from an ultrasound and staff just comes n turns off the tv saying yeah we getting ready to close.. Ok I think they should at least wait till the waiting room is clear..
I went there yesterday with my 11 month old son and he has been having breathing problems and the er doc just have him benadryl and sent us on the way . Didn’t even do a chest xray or anything.
Dr hood is a very bad dr to see he is rude and doesn’t want to do anything for you and he isn’t kind please just take my advice stay away from him if you are planning on seeing him he will insult you and then he will get up and leave you …
Horrible the nurses are rude and very unprofessional, they do the bare minimum and send you away. The labor and delivery staff all needs to be fired and totally reconstructed. It is very rare to see a doctor and the staff is very slow at answering requests. You have to be half dead to even get them to even be slightly urgent.
I went in for an echo cardiogram was told the facility was not in network so I went to an in network facility the cardiologist from rush was in network and said everything was good 1 month later I get a bill for $500 come to find out the …
I had to rush in for my 19 month old son who had split his chin open at school. We waited 2 hours, this is unacceptable waiting time. The other hospitals in the area from multiple individuals had stated to never bring a kid here… I just can’t believe this is acceptable waiting time for the hospital admin.
By far the worst hospital EVER!!!! Slowest staff, longest wait times, no sense of urgency or care. If you’re in critical condition condition, you have a better chance of survival going to any other hospital.
I will stay short my mom went in for back pain and died 24 hours later…..the doctor in ICU even kept saying he had no idea what was going on and left when she was at her worst.. she was 55.. I have now a 16 year old sister that lost her mother. Do not ever do here
Emergency room made me wait for more than 5 hours for my cut finger and tendant and im still here waiting. Very unprofessional and awful service. They dont seem to be in any hurry at all. Last time coming to this hospital Rush Copley
I will never go back to this hospital ever again they will let you suffer and die before they help you they are so careless I don’t recommend anyone who has serious health issues to go here I waited 5 hours in the lobby in pain just for them to call me up check my blood and send me back to the lobby when I came in on a stretcher
It’s May 3, 2019 at 7:00am I got up this Morning at 5am to get to Rush at 6:30am for a MRI at 7:00 am I was told less then 15 minutes ago that my scheduled appointment was moved up till 10:00 am which I scheduled this appointment earlier in the week. I am very very upset at the staff at Rush Hospital
Went in for a allergic reaction to peanuts. Took the staff 20 minutes to get me to see a nurse. Then they sent me back out and I waited another 2 hours to get seen again TERRIBLE wait at this place. If it’s not an emergency I would go to another hospital where their patients are their priority. Smh
Ridiculous monthly payment plans – unreasonable – even when you talk to them, they still send your stuff to collections, this is one of a couple. And when you start able to make small payments, they still send your stuff to collections.
This hospital has always been great. I trust my doctor and the staff. Great nurses, clean room etc. zero complaints! This is why i drive from sandwich(and avoid the hospital 2 blocks from my house)!
I am giving this doctor “one” star just because I have to but he does not deserve it. He is by far the most unethical doctor I have ever met. Who does not check on his patients and who on top of that when he discharged my mother he wrote …
This hospital is going downhill. It used to be our first choice. Year after year it is more and more disappointing from the doctors forcing unnecessary procedures to rude admins to predatory billing.
You silenced a female employee that one of YOUR DOCTORS harassed, with non disclosure agreements causing her to have to eventually leave her job because she continued to be harassed by other employees. You belittled her for speaking up and …
I’m 20 weeks pregnant with a sever cough and throwing up to the point I can’t even keep water down and I feel so dehydrated. Yet I only got one swab in my nose at check-in. No testing nothing was done Just to be sent home empty handed like I never even came in.
Absolutely impossible to make appt. Have your doctor set up the appt there and get insurance pre authorization number or you will spend hours on the phone bouncing from one useless hold line to another to get anything scheduled. They are not helpful people or kind.
My relative was admitted here. They did nothing to relieve him of the pain. They just kept taking tests after tests that were all showing normal and then they were like we’re not sure what’s wrong and charged a bill of $50,000 for not even …
New years eve last year, I broke my hand. The doctors were good, but the billing dept. has committed fraud. Was on an auto debit for the orthopedist. Paid remaining amount in a lump sum and was told they would stop the auto debit. They …
Had both our daughters here. Beyond fantastic attention by every…single…employee. Every one. Doctors are fantastic and the nurses are absolute superhero’s. Bless them all.
I am a patient with severe neck injury talked to Lory medical records department, she was very rude and hung up the call. It’s simple for hospitals you get access to my charts
Great help, great information, always quick to get you in.
When you walk into the Emergency room, they handle it as two departments. Express Care and Emergency. …
Rush Copley is a great and caring Hospital.
I have had my life saved here more than once with severe kidney stones and also with sepsis. I have no problem highly recommending this Hospital to anyone.
I have only extremely high reviews for all my Rush Copley Doctors/Specialist; and staff. I have many and have only received top quality caring exchange with all of them. God Bless Rush Copley
The Medical offices ate horrible. My sister called as a new patient. She was asked over 50 questions it was like the inquisition. She was then told by the person asking the questions that they would have to ask the Doctor if he will take …
Wow. This Hospital was quick to get my Mom out of there. Sent her home with a CDiff infection, severe diarrhea and no treatment plan. They do not care at all.
They were not helpful at all. 2/3 of them weren’t wearing mask. They act as if they don’t care. Don’t work at a hospital if your attitude sucks and your rude to sick people ! 1 star for the receptionist because she was nice. They rest of them need a complete redo.
The staff here is so inconsiderate! They need to better train their staff or follow a completely different mission. Every department from medical records to the ICU! There is always an issue. Would never seek care from this hospital.
I got an email from Rush Copley about e-checking with a video and instructions about my appointment. Receptionist are not even using the Rush App to check in anything nor anyone. They told me that I was late for my appointment when I …
Dirty hospital, slow not here for a life threatening emergency but the staff is sitting around and then I heard one laugh because they thought the other idiot ordered the test. …
I wish I could give this place zero stars this place was my go to if me or any of my family got sick over mercy but the E.R. is so crappy now the doctors and nurses act like they hate there job and when I would complain the nurse had the …
Worst hospital I had my delivery in this hospital they will charge you huge amount, you will get huge bills if you deliver in this hospital…from room charge to nurse everything they charge heavily, if it is a c section delivery then …
I had such a bad experience in the er i had fallen from my bed do to medication that i took so i told the nurse that i was very depress .i hurt my self on my left side of my ribs and breast so i told the doctor that felt ill in side of me …
Patients beware – My mothers necklace was stolen off her body while she was in the hospital! The hospital does nothing even though they have proof it was on her at admission – An xray was taken with the jewelry on her. BEWARE!!!! How …
Avoid this place at all costs. They will bury you in medical debt for a simple visit. $700 to say “we cant help you” or $10,000 for an IV, a MRI, and a doctor consultation that lasts less than 30 seconds. Multiple parties involved in …
All the Nurses, Doctors, and Pts that took care of me were polite, friendly, and professional.
But, the bad thing about my stay was the food. I was there from Wed. 11th and …
My grandmother was rushed to the hospital via ambulance and once she got there she was placed in a wheel chair and told to wait out in the lobby with everyone else. After 5 hours, we finally went into a treatment room. To only be blown off …
So, went to the emergency room at 12:30 in the morning. It was 5:30 am when we left. The doctor never went to see us. I went to find out what was happening, the nurse said we would have to wait till after 6:00 am and that was no guarantee we would get seen. If I could give negative reviews I would give them negative five.
I delivered at rush copley 12/28/2020 everyone was super wonderful. My nurses were amazing especially Emily in delivery and christi hands down awesome and very blessed I was around amazing nurses. They go beyond for there patients . Would highly recommend 👌 …
There’s not much to say, but the receptionist there today is incredibly rude to patients and family.
It’s sad a well known hospital has such rude staff greeting sick patients and families.
Dr Muscia and Dr Kumar are amazing and talented both. However their front desk assistant is rude and disrespectful. Not even once this person has been able to help us as parents. Whenever I have had to reach out to the office with a …
Worst service. Hospital management must change. Took 5 hrs for a simple task in the ER. ER is just for namesake. Not really a ER. A patient with chronic pain was left in the TRIAGE ROOM (another farce) for 2 hrs stating her vitals look good.
Working at Rush was the worst experience of my career. Evidence pointing to discriminatory acts and unprofessional conduct by management was ignored by HR. Doctors are allowed to behave horribly. Administration allows bad seeds to infect …
I’ve been coming here ever since my first pregnancy as well as every ER visit. The times I’ve came here with my kids an for myself were all exceptional. Everyone’s experience is different an I for one am glad rushs been good to us.
I’d give less than one star if I could. I can’t even begin to describe how unhelpful multiple staff members have been – from nurses, to billing, to coding, to the provider herself. Because the Nurse Practitioner I saw chose to leave out one …
The billing department is horrible. They sent me a $1000+ bill in January 2017 without charging the cost through my insurance. Its hard to notice whether they process it correctly. I paid the entire amount promptly because they have a …
Had a good experience few times with all my family,with ER, doctors and even surgeons!Emergency surgery for my child was organized well and found quickly a specialist! Yes, at ER waiting time is long and u have to spend 3-4 hours in.
Currently sitting in the ER waiting room, three hours in. My mother has been to two doctors in two days, this is our second ER visit in two days, they keep giving us mismatched information. “I’ll get her a popsicle in a bit, we don’t want …
I went in on the 10th for my asthma being bad. My oxygen was at a 89% when i went in and i left at a 91%. When i was in the triage room getting my vitals checked and receiving a breathing treatment, there was a nurse who was in an all …
The physicians entrance forces you to enter to the right side with those line velvet gate things even though theres two sides. Had me wondering around the wrong building for 10 minutes looking for the right suite.
On August 30th, 2017, I had minor surgery to place a drainage catheter in my chest. Everyone was nice and skilled at their jobs. No complaints from me about Rush-Copley hospital in Aurora, IL. …
My son went there today, on Easter. He had an abscessed tooth and the infection had moved into his jaw. He wad transported to their Chicago facility. When I tried asking them questions about the urgency of this, they acted like I …
Our family switched to Rush Copley after 30+ years with Dreyer. We left Dreyer after they merged with Advocate because their customer service was abominable. …
I was sent to emergency risk of stroke blood pressure 190 I waited 4 hours waiting room and no call worse experience they said even tho u only checked in have to pay? for what sitting there not been seen not right.
I was so happy to have wonderful nurses take care of this past weekend. They were extremely helpful and attentive. Thank you, Angela, Laura, Cynthia, Sam, Haley, Amy, Amy from respiratory and Stephanie in emergency. You ladies are the best. Again, Thank you! I bet they won’t realize i actually remembered their names. You ladies rock.
I went to the ER from what was the most awful pain I have ever had. After peeing in a cup and getting an ultra sound the Doctor confirmed I did indeed have a kidney stone. The Doctor was decent in his bedside manner but the male nurse was …
I wish I could give a no star. My dad just recently got out of the hospital. Mind you, my dad was in the covid section, and my dad told me, one of the nurses gave him his food and said, “Don’t bother me, don’t cough, nothing. Eat your food …
Please be aware that the ER physicians are not on staff. Even after you pay what insurance says is reasonable, they will continue to bill you and are completely unresponsive. The facility itself is not horrible but definitely not wonderful. We will take our family elsewhere from now on.
Worst experience ever! Traumatic! Wish I would have never given birth here back in June. The nurses I had were terrible except maybe 3 at most. WHat kind of hospital allows staff to swear while preping the paitient for an emergency …
My nephew had nose surgery and they released him with a bloody nose. We then had to come back to the ER because it was bleeding so bad and we have been waiting over 2 hours in the ER and he cannot breath. I called the surgeons office as …
Was taken here after a car accident a few years ago. I was not at fault, other insurance covered all my bills. They use Valley Imaging and this place is garbage, they will not bill the party who caused the accident. They will bill you …
I feel for our situation this is an accurate rating for our past visits. The rating is not surprising to me for Copley. The staff is extremely rude. I understand our times are challenging and we are hypersensitive to many situations. …
My Father died in the ICU there in 2017 at the age of 90 due to the adverse effects of an untreated serious acute illness he had suffered at home. The staff treated my Father professionally, with care and respect at all times. The …
Rush Copley overall is an amazing hospital when it comes to the nurses and doctors once you’ve been admitted. However, in the ER it is an entirely different story hence the 4 stars. I took my boyfriend to the ER for obvious appendicitis. …
I don’t even know where to begin. This is such an AMAZING hospital and I couldn’t recommend a better one in the area. Over the last decade, we were in and out of this hospital for various reasons. We have gotten to know the doctors, nurses …
I was 20 weeks pregnant on September 30 when I went to this hospital at 1AM with heavy vaginal bleeding and cramps. I walked into the ER entrance and checked in, no problems, until they told me to sit in a wheelchair and wait for someone …
Well after charging me 30,000 for a 45 minute ankle surgery i woke up from surgery, i asked for something to eat after billing me for $30,000 i figured i was entitled to it. They told me i “had to go down to the cafeteria to get something” …
I arrived here today at about 2:30. 3 nurses tried to get an IV on my daughter, and nothing. My daughter was transported my ambulance, because she passed out at Walmart. Finally they found someone to get blood, but no luck in getting an …
Labor & Delivery, Radiology, Maternal Fetal Medicine, ER, and surgery have all been great here. Best experience personally with lactation in the country. Haven’t had any problems and everyone is always nice. The coffee stand is wonderful as well!
All I can say is both facilities treat people like they mean nothing! Had bad treatment by nurses and doctors at both locations. They automatically assume things once they learn of a past medical history. Shame on this hospital bearing the Rush name
Brought my husband to er with bleeding from procedure done yesterday in arm. No rooms available and then took forever to be seen by a doctor. After dr came in and said someone would clean area and wrap. It took 30 minutes before someone …
This hospital deserves 10 stars!! My doctor is located here and he rocks. The entire staff in Labor and Delivery were amazing for the birth of our son. The cafeteria food is amazing! Had my first surgery ever at this location. I survived so I would say it went well.
I delivered my daughter here they placed me in a wonderful room. I was going to be induced at 5 pm but didn’t get in till 2am but it was worth the wait. Wonderful nurses and doctors they care about you and were by my side helping me the …
We recently had our daughter here. We had our other 2 children at Mercy on the West side ( way closer to home). We will never step foot in an Amita building though, but that’s another story for another time. …
Dishonest organization and horrible finance dept. to deal with. My wife went into the emergency room because her doctor recommended she go. It ended up they recommended an MRI. I’ve had MRI’s before and they were around $1200.00 or less …
Never have had a good experience with rush. Poor customer service, improper care of patients. You can see they put plenty of money into the facility but don’t seem to put time into patient related issues. Will never bring any of my health related issues to rush and I suggest anyone else reading this stay away too.
Worse than In and Out burger place. As soon as you get in they are ready to ship you out home. Diabetic and Stroke patient with swollen legs and blood pressure of 211 gets sent home not even 6 hours later. The patient can barely get up still feeling sick gets released home. Non professionals.
My wife just delivered our first baby at Rush Copley after being induced and the experience could not have been better. As first time parents we had no idea what to expect and were pretty nervous however, all of the doctors and nurses from …
My mom has gone from the ER to the C wing to ICU and we are so very happy with the treatment we received from the ICU nurse Wendy she is amazing and so caring and always answered all of our questions along with Dr.W they are truly a …
I came in for an internal medical issue. I was hospitalized for a week. The staff was excellent and the service was top notch. I felt comfortable leaving it to the doctors and nursing staff. I knew they could resolve the issue and keep me …
If Brittney R. Gurley age 32ish
Works there still , you should keep an eye out for drug use….. She was forced to leave Walgreens when they gave her the option to leave or fired!
Your welcome for the heads up for safety of everyone.
Real fast to get you sent home..I received a 5,000 bill in the mail from a er visit and was told my insurance had covered it. I waited for so long and was near covid positive patients. Since covid came along they don’t care. The nurses and …
I delivered my daughter at Rush in 2019 and I had a splendid experience. I feel that we were well taken care of! The only con I have is their phone system. It’s really hard to call the right place the first time. It’s awfully complicated. But that doesn’t warrant a start reduction for me!
This hospital has been great every time family has been admitted. Some nurses can be very rude at times and show no compassion.
Yolanda a nurse in the delivery room has been very rude so far today. My cousin …
Never again!
Brought by ambulance twice in past 10 years to Emergency Room. 1st time I was admitted for 3 days for a kidney stone that required no surgery? …
On July 24,2017 I had gallbladder surgery. It was the first surgery I have ever had. No one enjoys going to the hospital but I have to say that there were a few very special people that made my first surgical experience a good one. …
My wife and I were expecting a child. We went to Rush for the first time. For 6 days the security and front desk badgered me. When the main entrance closes at 8pm, if you leave and come back you have to walk to emergency go past security to …
I came in told them i was weak and dehydrated and i cant breath and told them my history and said i need emergency care……this emergency room seem to have forgotten wat emergency means. I am disappointed i waited 12 to 3..all they did …
My husband and I have both been seen here for emergency care over the last 8 years, always with stellar service, competent and caring staff, and we hardly ever had to wait. My son was also born here which was another excellent experience. I …
I’m 7.5 month pregnant.. I was not super thrilled with the whole process.
1. The doctor never shows up on the appointment time.. always at least an hour late …
Although no one likes being in the hospital, I have a very positive experience. I went to the ER on 7/24. Was admitted rather quickly. Everyone starting from the ER doctors and nurses to all the staff in the ICU were very kind, …
Folks be aware they don not know how to scan fractures on broken bones, i’ve waist over three hours and $ on copay but still was not able to find out what happened with my arm?Doctor referred me to their best specialist from other branch, …
Terrible, frustrating and disappointing experience at this hospital. I hope my family never has to deal with them again. Doctors, nurses, PT/OT, etc. do not communicate with one another. We had to ask for nurse help, ask for meals, …
I am very disappointed in the care for patients from the nurse I spoke to. Everyone in my family was tested for COVID-19 but one of my family members symptoms are so severe that we were on top of it to get her results . We Did not receive a …
I contracted poison oak from cutting trees down on my property. Of course i needed a certain type of medicine to get rid of the poison oak so I made an appointment at Rush. The doctor literally saw me for 10 minutes and those lovely people …
I am beyond disappointed in the care and process that Rush Copley has in place for behavioral health issues. Though we had a good social worker, Jackie, the daytime staff was extremely uncaring and unhelpful. My loved one ended up in a …
worst place ever. workers are unhelpful, bossy, rude, clueless and treat you like garbage. people who work there and anything around that circumstance do not actually care for peoples well being here. PLEASE DO NOT GO HERE!!!! if i could give this place negative stars i would!
Hello, I am grateful to God and I just want to notify that all the people who attended me do an excellent job. I was hospitalized for 5 days, it was wonderful. greetings to the nurse angela who does an excellent job fascinated I am the patient omar vera God bless you amen
If I could give zero stars, I would. My grandfather was taken to the ER by ambulance today for COVID. He was there by 3 pm, and released by 9 pm because he was “stable enough”. When we picked him up, he was so weak he couldn’t even stand on …
My niece is there right now July 2020, she has been there a week. What I hear from my relatives in Illinois is; The Nurses are Super, attentive, caring going extra to help my Niece at this critical time. So I came here to read reviews. …
I was transferred to the Aurora facility from the Morris hospital with heart problems. Reading previous reviews has proven something to me that I already knew: everyone’s experience is different. I ended up having triple bypass surgery and …
Wife got to the ER with really sharp pain in her stomach. Er doctor requested an ultrasound at about midnight, he kept coming to check every half hour to see if ultra sound had been done already. Ultrasound tech didn’t show up until 430am.
Since no one has reviewed this place, I will. We arrived with our daughter having seizures at 6:00pm. She had more seizures while in the ER waiting. I have never been so freaked out in my life watching my girl have seizures while no one is …
Terrible visits at the ER, each time I have been here it’s been hours in the waiting room. Then the last visit truly is my last visit, I was pushed out the door when I was having difficulties breathing and chest pains when I breathed in, I …
My 4 year old broke his arm yesterday. It was a very nasty break. The staff in the ER were amazing. He was taken straight back, x-rayed within 5 minutes of being in the room. His nurse Jenny took really good care of him. The Dr, PA, tech and everyone who came in the room were all on point. I’m so grateful for the care he received!
Time and time again the emergency room is an absolute disaster. Every time I’ve gone there for myself, my wife, or my 1yo child the wait times are well over 3hrs. I just went there this evening due to my child having a 104 degree fever. We …
I went to rush Copley on Monday. My experience with the care was good but the cleaning of the rooms and beds are not good. As you can see was blood on the bed, floor, public bathrooms was in really bad shape. I don’t know if no one check …
Very poor management, waited 5 hours to even get a room for some simple stitching. On top of that when we were escorted to our room took 30 minutes for even a doctor to see us. From 10:30pm to 4:35 am, don’t recommend this go somewhere else. Even other families came in, left in a couple hours.They really do care for us apparently.
Unless you are dying, request that the paramedics take you to another hospital. The ER was so filthy, especially the bathroom, I wonder if they spread more disease than they treat. …
I will start off by saying I spent 36 hours in labor and delivery and the labor and delivery staff is WONDERFUL hence the fact that it is not a 1 Star. However, after I was released I was told to come back if symptoms got worse. They did. …
Went in to ER for a severe stomach ache at 11:30 pm. They took me in within less than 5 mins. I was seen within the next 30 minutes. They took all the tests, CT scan and an ultra sound, and By 2:39 am, they diagnosed me with a appendicitis …
I have never experienced such a horrible hospital before. I dont even want to discuss the bill I received which is another issue. Let alone the er waiting room is VERY DIRTY. There was spiders and crumbs on the floor. they do their pre …
I and my husband have been in the ER several times. Good and bad, mostly good. People complain about wait time but may not realize they triage – worse patients treated first, for both walkin and ambulance arrivals. …
Went to the emergency room to get surgery. Nurses and doctors were so quick to kick me out after I told them I still feel pain. They’re response is “you have to go home today” and I was there the day of sugary and they were already kicking …
First time mother and I am so grateful for the staff here in the labor and delivery unit. Everyone was professional and friendly when it came to me needing help or asking questions. There were only two nurses that I was not impressed with, …
A Spanish or dark skin nurse Refusing to care for 5 month baby. I will not come here again. But the receptionist was really nice and sweet and understanding. I had been over exhausted and I understand but I needed my mother there to help …
Almost 7 hours I’ve been in the emergency room so I left because if I didn’t I knew I was going to stay for 12+ hours. They take 1 to 2 people every hour or 2. Seen about 4 elderly people leaving because they were hurting sitting in a chair …
Attentive caring staff. Updated hospital. I will drive the extra 50 miles just to receive care from this hospital. I have had all my children here, maternity was comfortable. & Father was cancer patient and cared for nicely and …
I broke my leg on Monday this week. My surgeon Dr. Kahn was amazing and I appreciated everything he did for me. My nurse for my ortho appointment Matt was also amazing. My after surgery care was horrible. I was made to feel bad because I …
This hospital is so bad. i went in for vertigo and ended up having a really bad panic attack while i was in the room. the doctor who was seeing me visibly got upset and left the room. IN THE MIDDLE OF ME PANICKING. absolutely no compassion …
I had a terrible experience after I delivered my baby in December. We were completely neglected, my husband had to go find a nurse every time we needed help. Lactation consultant never showed up. When I needed sheets changed because I was …
My husband just got a $7,000 bill for one CT scan ($5,000 after “insurance,” even though we have a $2500 deductible, so this wasn’t likely submitted to insurance at all). He had already paid them $3,000 for an MRI. What are these prices? …
2 hour wait at 2am in the ER. You’d think they’d give a 4 week old baby with breathing/choking/congestion issues a little bit more priority but because he wasn’t having an episode right at that moment they had us exposed to several other …
Woman working in the billing department was incredibly RUDE and nasty over the phone. My family received 6 statements demanding payment for unsettled accounts AFTER we had provided a death certificate for a relative. We legally are under no …
Went to Rush & 1:15am short of breath, bad cough and wheeze and rattle in my chest.. had a chest X-ray by 1:40 an was told when a bed would come available they would call my name once the doctor read the image I would be informed.. I sat in …
In regards to the center of digestive heath…… the nursing staff and doctors are awesome. It was my first endoscopy and colonoscopy, my concerns and questions where answered, and the room was very clean. My wife commented on the caring …
RUSH Coply hospital Aurora. I took my 1 year old son to the ER for a possible respratory infection arrived at 12am and it was 5am and we were still in the ER waiting room. I ask the kind reseptionest how soon will my son be attended and …
Worst hospital I ever been in … literally been waiting 5 hours for my 9 month old daughter to get checked in .. if I could go no stars I would , stay away from here !!!
Just brought my one year old son who fell on glass and he had the nicest nurses! Especially one named Ken who just made him smile and laugh even when he was in pain. He was even nice enough and gave my son a stuffed blue giraffe to take home that he has just been hugging since we left.🥰 literally fantastic care and quick. …
BEWARE! Bill for services not rendered then refuse to fix! Called billing multiple times talking with many people including managers (the one’s that answered anyway. All others never called back about messages left. Completely …
For every good experience with a staff member there are 3 bad ones. I was not able to sit with my dad during surgery because the nurse said no, visiting hours don’t start until 9am. I looked it up on the website later because we were told …
my nurse jessica on thursday morning in the ED was the best & so caring! shoutout her <3 the whole staff took care of me well but she has a special place in my heart
Hospital reviews seem to always be low because most people only review when they have a bad experience. Not the case for us.
A family member of mine was sent to the ER and was treated after experiencing a …
My primary care in the middle of my appointment “annual exam” mentioned that she needs to continue the exam another time as her next patient arrived and she left me without finishing my exam or hearing my medical concerns, knowing that I’m …
ER was slow but no surprise there. My husband was in for a kidney infection, severe pain, and high BP. The nurses in wing A were all Allstars. They were on top of everything and immensely helpful.
I’m very disappointed in Rush overall especially the Aurora team. I’ve had horrible stomach pain for over a year and they finally figured out… I hope… the issue is my gallbladder. I had to last make an appointment just to talk to the …
Went to the ER at 4 am, I have anxiety issues and am 16 and was sent alone on an ambulance. The nurse had me go into the public waiting room and wait with no shoes/socks on and wearing little to nothing because I went in on an ambulance. …
Yesturday my mom met me and my husband at the rush Copley hospital for me to get an x ray on my right wrist. The experience that we noticed was the lady at the outpatient center desk was very rude. Upon entering there was no instructions to …
Been here over 5 hours having heart issues, had ekg, blood work and X-ray and sent to waiting room with same heart issues and zero answers! DO NOT COME HERE FOR EMERGENCY ISSUES!
A family member had three orthopaedic surgeries over the past 13 months. Hospital care was outstanding. Nurses were friendly, knowledgeable and caring. His doctors were top-notch! …
No hospital is perfect but Ive found Rush Copley has the highest number of physicians and staff who work their tails off and genuinely care in all of Illinois.
Do not go here!! they do not care about pregnant women. My wife had to wait 6 hours just to go to another hospital near by because she couldn’t take the pain anymore.
Horrible. Waiting over 7 hours to be seen by a doctor. My father is in terrible pain. The most ridiculous thing ever. Will never, ever pick to come back here. “Emergency” is taken very lightly here.
If I could give 0 stars, I would. Ridiculous 6-8 hour wait in the emergency room! Never have I ever waited so long to see a Doctor. Took my mother due to chest pain and breathing problems and there was no urgency whatsoever. The attendants …
“Miss” Lori in medical records is VERY rude and unprofessional. I called and stated my reasoning then she hangs up. I call back again, which she probably seen the call, no answer. If you are working for a business dealing with people have …
I guess vomiting blood and stomach pain so bad I can’t walk isn’t considered severe enough to be seen right away. Been in the er for 2 hours now. Pain getting worse and vomiting not stopping. Still not urgent enough to see me. And they put …
I have go through a lot with my son’s medical conditions. But I’m glad that I came rush copley. My son is doing awesome and I sleep well without waking up like I used to do. Thank you All the dedicated doctors and their team. Love you from my heart.
My son felt like he was going to pass out. He said,let’s go to Rush Copley. Last time son came here it was by Ambulances. Had a good experience. This time the worst. Got her around 8:30 p.m. and its 11:00.Never again, I will take him to Edward’s Hospital. Will never come back to Rush Copley.
To say the service in the emergency room was poor would insinuate that there was service. There wasn’t any service, we left after waiting over 8 hours for my wife who had severe chest pain. 1 star is too many. Ridiculous wait time and zero upkeep of the waiting room.
Make sure you do not use Guardian Anesthesia Associates in Rush Copley for Pain Management at Rush, they are incompetent! They are rude and their billing procedure is crazy, and not accurate. I received a bill on the 4th and before the …
My mother was brought in by ambulance for stroke symptoms. One would think this type of thing is a priority. They sat her in the waiting room. Finally they put her in triage and there we sat again. They drew some blood and took a CT …
After going to see various Nurse practioners at Morris Hospital in Yorkville and joilet Dermatology due to lack of being able to see real doctors, my wife end up with infection that started spreading and landed her in Emergency Department …
My husband had a stroke and was admitted into Rush Copley Aurora, Ortho/Neuro. The doctors were all great but the nurses were very rude. One night after being given medication, my husband started to have hallucinations. He called me at 8am …
Cancer Center at Rush Copely Hospital
Hasn’t gotten enough Oncologist on staff , I started my treatments with no supervision yet at anytime I would message the Oncologist about side effects, was …
It is only about money. Staff was rude and disrespectful. The place here also will not help you to get access medical papers for proof of treatments and was told no for me to get them. I was not seeing a doctor but nurse of some sort for …
I have had to bring my daughter to the ED twice, once at 3 months and once at 6 months. The staff was wonderful both times. Very compassionate with having a little baby, and did everything they could to make us both feel comfortable. They …
Very good hospital! Probably the best one. The staff in the nursery department are truly beautiful people. I’m so greatful my beautiful Son (RIP), was born here. They have everything you need here and a super cute shop. The only complaint I …
My family has been coming to Rush for over 10 years & have always loved their services. Within the last year they’ve gotten worse. The doctors don’t seem to care as much as they used to. They are very quick to write a script or refer you …
I came in with a sore throat, the nurse didn’t want to check me. She asked what did I want her to do? I said check my throat it hurts. All she did was look into my mouth said it was red and sent me home. They other nurse said , I’m sorry …
I came here for pain that a different hospital couldn’t diagnose the staff here were amazing
The nurses were amazing I am still shocked at how responsive they were with my …
Your cafeteria staff is awful. My wife is in labor and my mother-in-law decided to come downstairs to get some food. While I understand the cafeteria is closed between 10-11 am, the staff was incredibly rude. Their tone of voice and lack of …
My daughter was born at Rush Copley and we had an awesome experience! The staff in L&D and Mother/Baby were all wonderful. Attentive, and asked us before they did anything with baby. She was with us the entire time, and they asked before …
Honestly I’d stay away and go elsewhere. They have like 4 rooms in the ER apparently And took me 5 hours to get my son checked. Not even treated or in the treatment room. Just to get his vitals checked. From 10am-3:30pm I’ve just been …
This is an atrocious place for primary care. Healthcare doesn’t actually appear to be within their vocabulary. Their Billing department is a disaster, their understanding and willingness to help with insurance coverage and benefits is …
Thursday night of last week, I was dealt with a medical emergency. I went to Rush Copley since it was an immediate need for care. Yes there was a wait, but what hospital emergency room isn’t lately? I waited my time and once I got to …
Yesterday I had a cortisone injection on 08/10/22 with Dr John Doumanian. He was fine but wore 2 masks and a face guard. Very hard to understand. Heard he was very meticulous and that’s good for this . …
If I could give this hospital zero stars I would. I went to the ER a couple weeks ago at 1:00 am for pain in my right side. The wait was going to be 4 hours. I said ok because I was in pain and I understand how emergency rooms work and …
E.R. Doc are a joke here stay away.
One the great Medical Center on Chicago land
Great service and awesome doctors👌 …
Waited for over 3 hours for blood work
It took four hours for someone to see my sister.
WORST HOSPITAL IN THE ENTIRE UNITED STATES OF AMERICA DOCTORS SUCK NURSES SUCK
Nice modern hospital with a friendly staff.
I would not go to the ER again to save my life!!
This hospital is the best hospital ever🤩 …
Modern center and personable staff
Great place friendly staff!!!good place to be taken care of!
thanks for birthing me back in 06
Took one pill and have been waiting here for 3+ hours
The WORST HOSPITAL IN THE WORLD. DON’T TRUST THE DOCTORS
Excellent Hospital 👍🏥 …
I will never go there again. The ER staff is rude and very slow.
Nurses were wonderful doctors informative and very good with judgment
If I could give no stars I would none there rude have rude comments and aren’t willing to work with people to come to a common ground
I had a short and sweet 15 minute experience. I never wait to be taken care of.
I have been waiting on hold for 1 HOUR AND 42 MINUTES to have my call answered by billing department. UNREAL.
Long Wait 6 hr wait .Slow workers . There was two kids crying super sick while the workers weren’t doing anything to help them .
The doctor I saw here was terrible. Misdiagnosed. Didn’t show up for appts. Shouldnt be practicing medicine.
Great doctor’s and nurses. Dr. Guynn is a wonderful doctor, thank you for saving my life!!
Amazing nurses in the labor and delivery department. Seriously the best people you could ever ask for.
3.5hrs waiting in the ER…… still waiting. Chest pains? Arm tingles? Guess it’s not that serious
Horrible place. This is not a hospital where medical stuff should help it’s just experimental center for most of students. It’s not rush medical center it’s experimental center!!!
I like this place I was seen about a month back where they found I had panacretits they were very thorough and admitted me the only problem I had with them was they wouldn’t let me eat for two days but they were just doing there job
Rush Copley of Aurora front desk staff don’t care. I asked a question and her attitude was so nasty
Please don’t go here my dad went yesterday and they would not let him in a room he was waiting for 3hours with so much pain crying sweating people around were helping but the secretary was not helpful at all we had to take him to another hospital this….
Worst doctors ever they take for ever to attend you !!!!! Been in a room for an hour not even the nurse walked in at all . Worst place for an emergency staff is to busy talking to each other . Smh worst place !!!
This is the worst hospital ever 3 hours never been seen ER room wasn’t busy rude people to Black patients I will report Discrimination. 😡😠 …
I want to thank the nurses and DRs who have attended my husband in room A125 you guys were all extremely nice and helpful. Thank you all again
4 hrs waiting lady name laurel in the front desk super rude worse hospital ever!!!!
I am currently waiting here for 4 hours I do not have insurance and I think this is why. This place was packed when I got here and there are no people left here but me. Horrible horrible service! If u do not have health insurance no point of even coming here. I hope I get seen in the next hour!!!!!
Doctors and Nurses are all very professional, caring and attentive. 5/5 they saved my life
Gave birth to my baby boy here. I had a nice stay. Staff was nice and courteous.
Not sure why there’s a low rating on this place, just got in a motorcycle crash on the 20th and they got X-rays, cat scan, and fixed my broken wrist in a couple hours.
I have to just say thank you so much for the care of the wonderful doctor , his bedside manner was absolutely overwhelming to me warm and attentive, the nurses staff was just remarkable whenever I needed something they were right there helping me I’m so grateful to have such a wonderful hospital, thank you copley staff
clean. short wait times and professional staff. i would recommend rush copley for your medical needs.
The worst reciption customer service I have ever seen or dealt with!!!! Receptionist seating around talking. Not informing anyone about wait time. Since when is it professional to talk about personal issues around patients.
Staff here is excellent from the nurses to all the talented doctors. Nothing but good things to say about my grandmas stay.
went to the emergency room at 9pm and its 1am and we are still waiting for the doctor to see my son who is in allot of pain and the receptionist can clearly see him having allot of pain, I went to find out what was happening, the girl at …
Hospital is cool but whoever created the directional markings and signage was an idiot. …
Very nice staff for my daughters delivery treated the mother of my child very well and did a great job 5 stars across the board they even offer a special delivery for 2 menu for expecting couples very good
Told them my pain was a 9 and I sat in waiting room for 3 hours. Employees stood around laughing and doing nothing. Last time I go to that emergency room.
The worst hospital to come in emergency
Mira than 7 hours waiting that some one call my girl name
Horrible experience , my mom passed away cause of their negligence and unprofessional doctors there. Don’t send your loved ones and don’t trust their lives there it might be the last time seen alive. Shame on you
Best staff & best hospital to give birth at! Loved every minute spent here. Will definitely be back again for future deliveries!
The indoor Gym and pool is great we were members for a year and they have several programs if you are looking to get in shape and live healthy if you become a GYM member.
Their billing is some of the worst I’ve ever seen. We often receive a collections notices before we even receive the first bill.
I simply love RUSH COLPEY..Best place to get the delivery done. I enjoyed every moment of my delivery. Tons and tons of thanks to RUSH COPLEY Team to make my journey memorable. RUSH COPLEY is the BEST
Just had our 2nd child here and all the staff are great and very helpful!
I was at Rush colpy 3wks.ago and was admitted in hospital for 3days they said I have torn legmentes I seen there orthopedic surgeon and it was he.. for me they kept me drugged all 3days and they said it was going to be able to help me walk …
Rush is a great hospital. The staff, no matter what department of the hospital, is always polite, informative, sanitary, and efficient.
I always thought this was the best hospital NEVER AGAIN waited over 4 hours and I’m still waiting staff on shift extremely rude been here since 7pm now it’s 12am and still don’t know what’s going on beep for a nurse 30 min ago and still noone has came in my room NEVER AGAIN WILL I COME HERE
My wife worked here as a nurse. The staff works hard and is amazing. The doctors are very experienced and educated. They do great work here.
Worst hospital, after over 2 years of an medical condition i get a payment on my credit for over 5,000 dollars because someone didnt take down my insurance correctly. This place needs help an on top of that they are very disrespectful. So disappointed!
The front desk are very rude, no appointments available for established patients and again, the management needs to monitor calls and listen how workers in front desk are rude and not respectful at all.
Worst hospital ever. Worst service. My husband came in with a gushing head wound and we waited over 2 hours. Apparently they weren’t too concerned with him bleeding out in the waiting room. I would NEVER recommend anyone to go here and I work in the medical field.
Most polite, professional, and courteous staff I’ve ever encountered. If I could give more stars, I most definitely would. From reception, to ER, to X-ray, everyone was top notch!!
I went to to ENT Dr. Stephen Kelanic, and the nurses and staff were really nice. The the doctor was understanding and nice also. Definitely recommend this doctor 👨⚕️ 👍👏🏻 …
Mom loves it I take her once a month for the doctors there nice clean fully staff
Waiting in out patient area for my niece to come out from an ultrasound and staff just comes n turns off the tv saying yeah we getting ready to close.. Ok I think they should at least wait till the waiting room is clear..
I went there yesterday with my 11 month old son and he has been having breathing problems and the er doc just have him benadryl and sent us on the way . Didn’t even do a chest xray or anything.
Dr hood is a very bad dr to see he is rude and doesn’t want to do anything for you and he isn’t kind please just take my advice stay away from him if you are planning on seeing him he will insult you and then he will get up and leave you …
Horrible the nurses are rude and very unprofessional, they do the bare minimum and send you away. The labor and delivery staff all needs to be fired and totally reconstructed. It is very rare to see a doctor and the staff is very slow at answering requests. You have to be half dead to even get them to even be slightly urgent.
I went in for an echo cardiogram was told the facility was not in network so I went to an in network facility the cardiologist from rush was in network and said everything was good 1 month later I get a bill for $500 come to find out the …
I had to rush in for my 19 month old son who had split his chin open at school. We waited 2 hours, this is unacceptable waiting time. The other hospitals in the area from multiple individuals had stated to never bring a kid here… I just can’t believe this is acceptable waiting time for the hospital admin.
This is ridiculous,
7 hours and waiting in E.R to see a doctor…
This hospital is a joke …. feel like in one of the hospitals in a 3rd world country
By far the worst hospital EVER!!!! Slowest staff, longest wait times, no sense of urgency or care. If you’re in critical condition condition, you have a better chance of survival going to any other hospital.
I will stay short my mom went in for back pain and died 24 hours later…..the doctor in ICU even kept saying he had no idea what was going on and left when she was at her worst.. she was 55.. I have now a 16 year old sister that lost her mother. Do not ever do here
Emergency room made me wait for more than 5 hours for my cut finger and tendant and im still here waiting. Very unprofessional and awful service. They dont seem to be in any hurry at all. Last time coming to this hospital Rush Copley
I will never go back to this hospital ever again they will let you suffer and die before they help you they are so careless I don’t recommend anyone who has serious health issues to go here I waited 5 hours in the lobby in pain just for them to call me up check my blood and send me back to the lobby when I came in on a stretcher
It’s May 3, 2019 at 7:00am I got up this Morning at 5am to get to Rush at 6:30am for a MRI at 7:00 am I was told less then 15 minutes ago that my scheduled appointment was moved up till 10:00 am which I scheduled this appointment earlier in the week. I am very very upset at the staff at Rush Hospital
Went in for a allergic reaction to peanuts. Took the staff 20 minutes to get me to see a nurse. Then they sent me back out and I waited another 2 hours to get seen again TERRIBLE wait at this place. If it’s not an emergency I would go to another hospital where their patients are their priority. Smh
Ridiculous monthly payment plans – unreasonable – even when you talk to them, they still send your stuff to collections, this is one of a couple. And when you start able to make small payments, they still send your stuff to collections.
This hospital has always been great. I trust my doctor and the staff. Great nurses, clean room etc. zero complaints! This is why i drive from sandwich(and avoid the hospital 2 blocks from my house)!
I am giving this doctor “one” star just because I have to but he does not deserve it. He is by far the most unethical doctor I have ever met. Who does not check on his patients and who on top of that when he discharged my mother he wrote …
At the ER
This is a work related injury…
For those who are in health care …
This hospital is going downhill. It used to be our first choice. Year after year it is more and more disappointing from the doctors forcing unnecessary procedures to rude admins to predatory billing.
You silenced a female employee that one of YOUR DOCTORS harassed, with non disclosure agreements causing her to have to eventually leave her job because she continued to be harassed by other employees. You belittled her for speaking up and …
My family doctor is great;
Labor, Delivery, Peds/NICU staff is great;
Radiology is great; …
I’m 20 weeks pregnant with a sever cough and throwing up to the point I can’t even keep water down and I feel so dehydrated. Yet I only got one swab in my nose at check-in. No testing nothing was done Just to be sent home empty handed like I never even came in.
Absolutely impossible to make appt. Have your doctor set up the appt there and get insurance pre authorization number or you will spend hours on the phone bouncing from one useless hold line to another to get anything scheduled. They are not helpful people or kind.
My relative was admitted here. They did nothing to relieve him of the pain. They just kept taking tests after tests that were all showing normal and then they were like we’re not sure what’s wrong and charged a bill of $50,000 for not even …
New years eve last year, I broke my hand. The doctors were good, but the billing dept. has committed fraud. Was on an auto debit for the orthopedist. Paid remaining amount in a lump sum and was told they would stop the auto debit. They …
Had both our daughters here. Beyond fantastic attention by every…single…employee. Every one. Doctors are fantastic and the nurses are absolute superhero’s. Bless them all.
I am a patient with severe neck injury talked to Lory medical records department, she was very rude and hung up the call. It’s simple for hospitals you get access to my charts
Bad service and rude stuff just charging people for nothing hopefully someone from the government take care all of them
Great help, great information, always quick to get you in.
When you walk into the Emergency room, they handle it as two departments. Express Care and Emergency. …
Rush Copley is a great and caring Hospital.
I have had my life saved here more than once with severe kidney stones and also with sepsis. I have no problem highly recommending this Hospital to anyone.
I have only extremely high reviews for all my Rush Copley Doctors/Specialist; and staff. I have many and have only received top quality caring exchange with all of them. God Bless Rush Copley
For the love of all that is good, don’t use their emergency room!!!!!
The Medical offices ate horrible. My sister called as a new patient. She was asked over 50 questions it was like the inquisition. She was then told by the person asking the questions that they would have to ask the Doctor if he will take …
Wow. This Hospital was quick to get my Mom out of there. Sent her home with a CDiff infection, severe diarrhea and no treatment plan. They do not care at all.
They were not helpful at all. 2/3 of them weren’t wearing mask. They act as if they don’t care. Don’t work at a hospital if your attitude sucks and your rude to sick people ! 1 star for the receptionist because she was nice. They rest of them need a complete redo.
The staff here is so inconsiderate! They need to better train their staff or follow a completely different mission. Every department from medical records to the ICU! There is always an issue. Would never seek care from this hospital.
I got an email from Rush Copley about e-checking with a video and instructions about my appointment. Receptionist are not even using the Rush App to check in anything nor anyone. They told me that I was late for my appointment when I …
Dirty hospital, slow not here for a life threatening emergency but the staff is sitting around and then I heard one laugh because they thought the other idiot ordered the test. …
I wish I could give this place zero stars this place was my go to if me or any of my family got sick over mercy but the E.R. is so crappy now the doctors and nurses act like they hate there job and when I would complain the nurse had the …
Worst hospital I had my delivery in this hospital they will charge you huge amount, you will get huge bills if you deliver in this hospital…from room charge to nurse everything they charge heavily, if it is a c section delivery then …
I had such a bad experience in the er i had fallen from my bed do to medication that i took so i told the nurse that i was very depress .i hurt my self on my left side of my ribs and breast so i told the doctor that felt ill in side of me …
Great medical care…………..
Update: Had to take away 4☆ you still get great medical care, but finding a …
Patients beware – My mothers necklace was stolen off her body while she was in the hospital! The hospital does nothing even though they have proof it was on her at admission – An xray was taken with the jewelry on her. BEWARE!!!! How …
Avoid this place at all costs. They will bury you in medical debt for a simple visit. $700 to say “we cant help you” or $10,000 for an IV, a MRI, and a doctor consultation that lasts less than 30 seconds. Multiple parties involved in …
All the Nurses, Doctors, and Pts that took care of me were polite, friendly, and professional.
But, the bad thing about my stay was the food. I was there from Wed. 11th and …
My grandmother was rushed to the hospital via ambulance and once she got there she was placed in a wheel chair and told to wait out in the lobby with everyone else. After 5 hours, we finally went into a treatment room. To only be blown off …
So, went to the emergency room at 12:30 in the morning. It was 5:30 am when we left. The doctor never went to see us. I went to find out what was happening, the nurse said we would have to wait till after 6:00 am and that was no guarantee we would get seen. If I could give negative reviews I would give them negative five.
I delivered at rush copley 12/28/2020 everyone was super wonderful. My nurses were amazing especially Emily in delivery and christi hands down awesome and very blessed I was around amazing nurses. They go beyond for there patients . Would highly recommend 👌 …
There’s not much to say, but the receptionist there today is incredibly rude to patients and family.
It’s sad a well known hospital has such rude staff greeting sick patients and families.
Dr Muscia and Dr Kumar are amazing and talented both. However their front desk assistant is rude and disrespectful. Not even once this person has been able to help us as parents. Whenever I have had to reach out to the office with a …
Worst service. Hospital management must change. Took 5 hrs for a simple task in the ER. ER is just for namesake. Not really a ER. A patient with chronic pain was left in the TRIAGE ROOM (another farce) for 2 hrs stating her vitals look good.
The receptionist needs to be replaced since she like to play on the phone and I bet she every bit of 50+ just miserable
Working at Rush was the worst experience of my career. Evidence pointing to discriminatory acts and unprofessional conduct by management was ignored by HR. Doctors are allowed to behave horribly. Administration allows bad seeds to infect …
I’ve been coming here ever since my first pregnancy as well as every ER visit. The times I’ve came here with my kids an for myself were all exceptional. Everyone’s experience is different an I for one am glad rushs been good to us.
I’d give less than one star if I could. I can’t even begin to describe how unhelpful multiple staff members have been – from nurses, to billing, to coding, to the provider herself. Because the Nurse Practitioner I saw chose to leave out one …
The billing department is horrible. They sent me a $1000+ bill in January 2017 without charging the cost through my insurance. Its hard to notice whether they process it correctly. I paid the entire amount promptly because they have a …
Had a good experience few times with all my family,with ER, doctors and even surgeons!Emergency surgery for my child was organized well and found quickly a specialist! Yes, at ER waiting time is long and u have to spend 3-4 hours in.
Currently sitting in the ER waiting room, three hours in. My mother has been to two doctors in two days, this is our second ER visit in two days, they keep giving us mismatched information. “I’ll get her a popsicle in a bit, we don’t want …
I went in on the 10th for my asthma being bad. My oxygen was at a 89% when i went in and i left at a 91%. When i was in the triage room getting my vitals checked and receiving a breathing treatment, there was a nurse who was in an all …
The physicians entrance forces you to enter to the right side with those line velvet gate things even though theres two sides. Had me wondering around the wrong building for 10 minutes looking for the right suite.
On August 30th, 2017, I had minor surgery to place a drainage catheter in my chest. Everyone was nice and skilled at their jobs. No complaints from me about Rush-Copley hospital in Aurora, IL. …
My son went there today, on Easter. He had an abscessed tooth and the infection had moved into his jaw. He wad transported to their Chicago facility. When I tried asking them questions about the urgency of this, they acted like I …
Our family switched to Rush Copley after 30+ years with Dreyer. We left Dreyer after they merged with Advocate because their customer service was abominable. …
The wait in the empty ER was disgusting! This ER could care less how hurt or miserable you are!
I was sent to emergency risk of stroke blood pressure 190 I waited 4 hours waiting room and no call worse experience they said even tho u only checked in have to pay? for what sitting there not been seen not right.
I was so happy to have wonderful nurses take care of this past weekend. They were extremely helpful and attentive. Thank you, Angela, Laura, Cynthia, Sam, Haley, Amy, Amy from respiratory and Stephanie in emergency. You ladies are the best. Again, Thank you! I bet they won’t realize i actually remembered their names. You ladies rock.
I went to the ER from what was the most awful pain I have ever had. After peeing in a cup and getting an ultra sound the Doctor confirmed I did indeed have a kidney stone. The Doctor was decent in his bedside manner but the male nurse was …
The nurse was extremely nice and so was the doctor. I had my right largest toe nail removed
I wish I could give a no star. My dad just recently got out of the hospital. Mind you, my dad was in the covid section, and my dad told me, one of the nurses gave him his food and said, “Don’t bother me, don’t cough, nothing. Eat your food …
Please be aware that the ER physicians are not on staff. Even after you pay what insurance says is reasonable, they will continue to bill you and are completely unresponsive. The facility itself is not horrible but definitely not wonderful. We will take our family elsewhere from now on.
Worst experience ever! Traumatic! Wish I would have never given birth here back in June. The nurses I had were terrible except maybe 3 at most. WHat kind of hospital allows staff to swear while preping the paitient for an emergency …
My nephew had nose surgery and they released him with a bloody nose. We then had to come back to the ER because it was bleeding so bad and we have been waiting over 2 hours in the ER and he cannot breath. I called the surgeons office as …
Offer vouchers for a cab or an uber for people who come by ambulance. Northwestern does!! Not everyone has someone they can call to help get them home
Was taken here after a car accident a few years ago. I was not at fault, other insurance covered all my bills. They use Valley Imaging and this place is garbage, they will not bill the party who caused the accident. They will bill you …
I feel for our situation this is an accurate rating for our past visits. The rating is not surprising to me for Copley. The staff is extremely rude. I understand our times are challenging and we are hypersensitive to many situations. …
My Father died in the ICU there in 2017 at the age of 90 due to the adverse effects of an untreated serious acute illness he had suffered at home. The staff treated my Father professionally, with care and respect at all times. The …
Rush Copley overall is an amazing hospital when it comes to the nurses and doctors once you’ve been admitted. However, in the ER it is an entirely different story hence the 4 stars. I took my boyfriend to the ER for obvious appendicitis. …
I don’t even know where to begin. This is such an AMAZING hospital and I couldn’t recommend a better one in the area. Over the last decade, we were in and out of this hospital for various reasons. We have gotten to know the doctors, nurses …
I was 20 weeks pregnant on September 30 when I went to this hospital at 1AM with heavy vaginal bleeding and cramps. I walked into the ER entrance and checked in, no problems, until they told me to sit in a wheelchair and wait for someone …
Well after charging me 30,000 for a 45 minute ankle surgery i woke up from surgery, i asked for something to eat after billing me for $30,000 i figured i was entitled to it. They told me i “had to go down to the cafeteria to get something” …
I arrived here today at about 2:30. 3 nurses tried to get an IV on my daughter, and nothing. My daughter was transported my ambulance, because she passed out at Walmart. Finally they found someone to get blood, but no luck in getting an …
Labor & Delivery, Radiology, Maternal Fetal Medicine, ER, and surgery have all been great here. Best experience personally with lactation in the country. Haven’t had any problems and everyone is always nice. The coffee stand is wonderful as well!
All I can say is both facilities treat people like they mean nothing! Had bad treatment by nurses and doctors at both locations. They automatically assume things once they learn of a past medical history. Shame on this hospital bearing the Rush name
Brought my husband to er with bleeding from procedure done yesterday in arm. No rooms available and then took forever to be seen by a doctor. After dr came in and said someone would clean area and wrap. It took 30 minutes before someone …
This hospital deserves 10 stars!! My doctor is located here and he rocks. The entire staff in Labor and Delivery were amazing for the birth of our son. The cafeteria food is amazing! Had my first surgery ever at this location. I survived so I would say it went well.
I delivered my daughter here they placed me in a wonderful room. I was going to be induced at 5 pm but didn’t get in till 2am but it was worth the wait. Wonderful nurses and doctors they care about you and were by my side helping me the …
I have mixed feelings about this hospital.
As an adult patient: 3 stars. Sometimes the ER is great and other times it’s …
We recently had our daughter here. We had our other 2 children at Mercy on the West side ( way closer to home). We will never step foot in an Amita building though, but that’s another story for another time. …
Dishonest organization and horrible finance dept. to deal with. My wife went into the emergency room because her doctor recommended she go. It ended up they recommended an MRI. I’ve had MRI’s before and they were around $1200.00 or less …
Never have had a good experience with rush. Poor customer service, improper care of patients. You can see they put plenty of money into the facility but don’t seem to put time into patient related issues. Will never bring any of my health related issues to rush and I suggest anyone else reading this stay away too.
Worse than In and Out burger place. As soon as you get in they are ready to ship you out home. Diabetic and Stroke patient with swollen legs and blood pressure of 211 gets sent home not even 6 hours later. The patient can barely get up still feeling sick gets released home. Non professionals.
Been here almost 4 hours with difficilty breathing!!! I have heart failure. So disappponting!
My wife just delivered our first baby at Rush Copley after being induced and the experience could not have been better. As first time parents we had no idea what to expect and were pretty nervous however, all of the doctors and nurses from …
My mom has gone from the ER to the C wing to ICU and we are so very happy with the treatment we received from the ICU nurse Wendy she is amazing and so caring and always answered all of our questions along with Dr.W they are truly a …
I came in for an internal medical issue. I was hospitalized for a week. The staff was excellent and the service was top notch. I felt comfortable leaving it to the doctors and nursing staff. I knew they could resolve the issue and keep me …
If Brittney R. Gurley age 32ish
Works there still , you should keep an eye out for drug use….. She was forced to leave Walgreens when they gave her the option to leave or fired!
Your welcome for the heads up for safety of everyone.
Real fast to get you sent home..I received a 5,000 bill in the mail from a er visit and was told my insurance had covered it. I waited for so long and was near covid positive patients. Since covid came along they don’t care. The nurses and …
I delivered my daughter at Rush in 2019 and I had a splendid experience. I feel that we were well taken care of! The only con I have is their phone system. It’s really hard to call the right place the first time. It’s awfully complicated. But that doesn’t warrant a start reduction for me!
This hospital has been great every time family has been admitted. Some nurses can be very rude at times and show no compassion.
Yolanda a nurse in the delivery room has been very rude so far today. My cousin …
Never again!
Brought by ambulance twice in past 10 years to Emergency Room. 1st time I was admitted for 3 days for a kidney stone that required no surgery? …
On July 24,2017 I had gallbladder surgery. It was the first surgery I have ever had. No one enjoys going to the hospital but I have to say that there were a few very special people that made my first surgical experience a good one. …
My wife and I were expecting a child. We went to Rush for the first time. For 6 days the security and front desk badgered me. When the main entrance closes at 8pm, if you leave and come back you have to walk to emergency go past security to …
I came in told them i was weak and dehydrated and i cant breath and told them my history and said i need emergency care……this emergency room seem to have forgotten wat emergency means. I am disappointed i waited 12 to 3..all they did …
My husband and I have both been seen here for emergency care over the last 8 years, always with stellar service, competent and caring staff, and we hardly ever had to wait. My son was also born here which was another excellent experience. I …
I’m 7.5 month pregnant.. I was not super thrilled with the whole process.
1. The doctor never shows up on the appointment time.. always at least an hour late …
Although no one likes being in the hospital, I have a very positive experience. I went to the ER on 7/24. Was admitted rather quickly. Everyone starting from the ER doctors and nurses to all the staff in the ICU were very kind, …
Folks be aware they don not know how to scan fractures on broken bones, i’ve waist over three hours and $ on copay but still was not able to find out what happened with my arm?Doctor referred me to their best specialist from other branch, …
Terrible, frustrating and disappointing experience at this hospital. I hope my family never has to deal with them again. Doctors, nurses, PT/OT, etc. do not communicate with one another. We had to ask for nurse help, ask for meals, …
I am very disappointed in the care for patients from the nurse I spoke to. Everyone in my family was tested for COVID-19 but one of my family members symptoms are so severe that we were on top of it to get her results . We Did not receive a …
I contracted poison oak from cutting trees down on my property. Of course i needed a certain type of medicine to get rid of the poison oak so I made an appointment at Rush. The doctor literally saw me for 10 minutes and those lovely people …
I am beyond disappointed in the care and process that Rush Copley has in place for behavioral health issues. Though we had a good social worker, Jackie, the daytime staff was extremely uncaring and unhelpful. My loved one ended up in a …
worst place ever. workers are unhelpful, bossy, rude, clueless and treat you like garbage. people who work there and anything around that circumstance do not actually care for peoples well being here. PLEASE DO NOT GO HERE!!!! if i could give this place negative stars i would!
STAFF LAZY DON’T RETURN CALLS HAVEN’T HAD NO MEDICINE IN A WEEK GOING TO FILE ANOTHER COMPLAINT
Hello, I am grateful to God and I just want to notify that all the people who attended me do an excellent job. I was hospitalized for 5 days, it was wonderful. greetings to the nurse angela who does an excellent job fascinated I am the patient omar vera God bless you amen
If I could give zero stars, I would. My grandfather was taken to the ER by ambulance today for COVID. He was there by 3 pm, and released by 9 pm because he was “stable enough”. When we picked him up, he was so weak he couldn’t even stand on …
My niece is there right now July 2020, she has been there a week. What I hear from my relatives in Illinois is; The Nurses are Super, attentive, caring going extra to help my Niece at this critical time. So I came here to read reviews. …
I was transferred to the Aurora facility from the Morris hospital with heart problems. Reading previous reviews has proven something to me that I already knew: everyone’s experience is different. I ended up having triple bypass surgery and …
Wife got to the ER with really sharp pain in her stomach. Er doctor requested an ultrasound at about midnight, he kept coming to check every half hour to see if ultra sound had been done already. Ultrasound tech didn’t show up until 430am.
Since no one has reviewed this place, I will. We arrived with our daughter having seizures at 6:00pm. She had more seizures while in the ER waiting. I have never been so freaked out in my life watching my girl have seizures while no one is …
Terrible visits at the ER, each time I have been here it’s been hours in the waiting room. Then the last visit truly is my last visit, I was pushed out the door when I was having difficulties breathing and chest pains when I breathed in, I …
My 4 year old broke his arm yesterday. It was a very nasty break. The staff in the ER were amazing. He was taken straight back, x-rayed within 5 minutes of being in the room. His nurse Jenny took really good care of him. The Dr, PA, tech and everyone who came in the room were all on point. I’m so grateful for the care he received!
Time and time again the emergency room is an absolute disaster. Every time I’ve gone there for myself, my wife, or my 1yo child the wait times are well over 3hrs. I just went there this evening due to my child having a 104 degree fever. We …
I went to rush Copley on Monday. My experience with the care was good but the cleaning of the rooms and beds are not good. As you can see was blood on the bed, floor, public bathrooms was in really bad shape. I don’t know if no one check …
Very poor management, waited 5 hours to even get a room for some simple stitching. On top of that when we were escorted to our room took 30 minutes for even a doctor to see us. From 10:30pm to 4:35 am, don’t recommend this go somewhere else. Even other families came in, left in a couple hours.They really do care for us apparently.
Unless you are dying, request that the paramedics take you to another hospital. The ER was so filthy, especially the bathroom, I wonder if they spread more disease than they treat. …
I will start off by saying I spent 36 hours in labor and delivery and the labor and delivery staff is WONDERFUL hence the fact that it is not a 1 Star. However, after I was released I was told to come back if symptoms got worse. They did. …
Went in to ER for a severe stomach ache at 11:30 pm. They took me in within less than 5 mins. I was seen within the next 30 minutes. They took all the tests, CT scan and an ultra sound, and By 2:39 am, they diagnosed me with a appendicitis …
I have never experienced such a horrible hospital before. I dont even want to discuss the bill I received which is another issue. Let alone the er waiting room is VERY DIRTY. There was spiders and crumbs on the floor. they do their pre …
I and my husband have been in the ER several times. Good and bad, mostly good. People complain about wait time but may not realize they triage – worse patients treated first, for both walkin and ambulance arrivals. …
Very clean. Efficient check in. Quick service at outpatient.
They are not considerate at all imaging holding a sick baby and they can’t attend to him immediately 🤮 …
Wife to my 3 year old daughter to the ER due to diarrhea and vomiting. ER did nothing, after 2 hours gave her a popsicle and sent her home. …
Went to the emergency room to get surgery. Nurses and doctors were so quick to kick me out after I told them I still feel pain. They’re response is “you have to go home today” and I was there the day of sugary and they were already kicking …
First time mother and I am so grateful for the staff here in the labor and delivery unit. Everyone was professional and friendly when it came to me needing help or asking questions. There were only two nurses that I was not impressed with, …
A Spanish or dark skin nurse Refusing to care for 5 month baby. I will not come here again. But the receptionist was really nice and sweet and understanding. I had been over exhausted and I understand but I needed my mother there to help …
Almost 7 hours I’ve been in the emergency room so I left because if I didn’t I knew I was going to stay for 12+ hours. They take 1 to 2 people every hour or 2. Seen about 4 elderly people leaving because they were hurting sitting in a chair …
Attentive caring staff. Updated hospital. I will drive the extra 50 miles just to receive care from this hospital. I have had all my children here, maternity was comfortable. & Father was cancer patient and cared for nicely and …
Gave birth here in Oct 2015. They took great care of me and my child. I was very comfortable with the staff. …
I broke my leg on Monday this week. My surgeon Dr. Kahn was amazing and I appreciated everything he did for me. My nurse for my ortho appointment Matt was also amazing. My after surgery care was horrible. I was made to feel bad because I …
This hospital is so bad. i went in for vertigo and ended up having a really bad panic attack while i was in the room. the doctor who was seeing me visibly got upset and left the room. IN THE MIDDLE OF ME PANICKING. absolutely no compassion …
I had a terrible experience after I delivered my baby in December. We were completely neglected, my husband had to go find a nurse every time we needed help. Lactation consultant never showed up. When I needed sheets changed because I was …
My husband just got a $7,000 bill for one CT scan ($5,000 after “insurance,” even though we have a $2500 deductible, so this wasn’t likely submitted to insurance at all). He had already paid them $3,000 for an MRI. What are these prices? …
Been in the waiting room for a few hours and haven’t seen them sterilize a single thing. Came in here with one illness probably leaving with several.
2 hour wait at 2am in the ER. You’d think they’d give a 4 week old baby with breathing/choking/congestion issues a little bit more priority but because he wasn’t having an episode right at that moment they had us exposed to several other …
Woman working in the billing department was incredibly RUDE and nasty over the phone. My family received 6 statements demanding payment for unsettled accounts AFTER we had provided a death certificate for a relative. We legally are under no …
Went to Rush & 1:15am short of breath, bad cough and wheeze and rattle in my chest.. had a chest X-ray by 1:40 an was told when a bed would come available they would call my name once the doctor read the image I would be informed.. I sat in …
In regards to the center of digestive heath…… the nursing staff and doctors are awesome. It was my first endoscopy and colonoscopy, my concerns and questions where answered, and the room was very clean. My wife commented on the caring …
RUSH Coply hospital Aurora. I took my 1 year old son to the ER for a possible respratory infection arrived at 12am and it was 5am and we were still in the ER waiting room. I ask the kind reseptionest how soon will my son be attended and …
Worst hospital I ever been in … literally been waiting 5 hours for my 9 month old daughter to get checked in .. if I could go no stars I would , stay away from here !!!
Just brought my one year old son who fell on glass and he had the nicest nurses! Especially one named Ken who just made him smile and laugh even when he was in pain. He was even nice enough and gave my son a stuffed blue giraffe to take home that he has just been hugging since we left.🥰 literally fantastic care and quick. …
BEWARE! Bill for services not rendered then refuse to fix! Called billing multiple times talking with many people including managers (the one’s that answered anyway. All others never called back about messages left. Completely …
For every good experience with a staff member there are 3 bad ones. I was not able to sit with my dad during surgery because the nurse said no, visiting hours don’t start until 9am. I looked it up on the website later because we were told …
I made reasonable monthly payments toward my bill and it still went into collection because I didn’t “set a payment plan”.
my nurse jessica on thursday morning in the ED was the best & so caring! shoutout her <3 the whole staff took care of me well but she has a special place in my heart
Hospital reviews seem to always be low because most people only review when they have a bad experience. Not the case for us.
A family member of mine was sent to the ER and was treated after experiencing a …
My primary care in the middle of my appointment “annual exam” mentioned that she needs to continue the exam another time as her next patient arrived and she left me without finishing my exam or hearing my medical concerns, knowing that I’m …
ER was slow but no surprise there. My husband was in for a kidney infection, severe pain, and high BP. The nurses in wing A were all Allstars. They were on top of everything and immensely helpful.
I’m very disappointed in Rush overall especially the Aurora team. I’ve had horrible stomach pain for over a year and they finally figured out… I hope… the issue is my gallbladder. I had to last make an appointment just to talk to the …
Went to the ER at 4 am, I have anxiety issues and am 16 and was sent alone on an ambulance. The nurse had me go into the public waiting room and wait with no shoes/socks on and wearing little to nothing because I went in on an ambulance. …
Yesturday my mom met me and my husband at the rush Copley hospital for me to get an x ray on my right wrist. The experience that we noticed was the lady at the outpatient center desk was very rude. Upon entering there was no instructions to …
Been here over 5 hours having heart issues, had ekg, blood work and X-ray and sent to waiting room with same heart issues and zero answers! DO NOT COME HERE FOR EMERGENCY ISSUES!
A family member had three orthopaedic surgeries over the past 13 months. Hospital care was outstanding. Nurses were friendly, knowledgeable and caring. His doctors were top-notch! …
No hospital is perfect but Ive found Rush Copley has the highest number of physicians and staff who work their tails off and genuinely care in all of Illinois.
Do not go here!! they do not care about pregnant women. My wife had to wait 6 hours just to go to another hospital near by because she couldn’t take the pain anymore.
Horrible. Waiting over 7 hours to be seen by a doctor. My father is in terrible pain. The most ridiculous thing ever. Will never, ever pick to come back here. “Emergency” is taken very lightly here.
If I could give 0 stars, I would. Ridiculous 6-8 hour wait in the emergency room! Never have I ever waited so long to see a Doctor. Took my mother due to chest pain and breathing problems and there was no urgency whatsoever. The attendants …
“Miss” Lori in medical records is VERY rude and unprofessional. I called and stated my reasoning then she hangs up. I call back again, which she probably seen the call, no answer. If you are working for a business dealing with people have …
I guess vomiting blood and stomach pain so bad I can’t walk isn’t considered severe enough to be seen right away. Been in the er for 2 hours now. Pain getting worse and vomiting not stopping. Still not urgent enough to see me. And they put …
I have go through a lot with my son’s medical conditions. But I’m glad that I came rush copley. My son is doing awesome and I sleep well without waking up like I used to do. Thank you All the dedicated doctors and their team. Love you from my heart.
My son felt like he was going to pass out. He said,let’s go to Rush Copley. Last time son came here it was by Ambulances. Had a good experience. This time the worst. Got her around 8:30 p.m. and its 11:00.Never again, I will take him to Edward’s Hospital. Will never come back to Rush Copley.
To say the service in the emergency room was poor would insinuate that there was service. There wasn’t any service, we left after waiting over 8 hours for my wife who had severe chest pain. 1 star is too many. Ridiculous wait time and zero upkeep of the waiting room.
Make sure you do not use Guardian Anesthesia Associates in Rush Copley for Pain Management at Rush, they are incompetent! They are rude and their billing procedure is crazy, and not accurate. I received a bill on the 4th and before the …
My mother was brought in by ambulance for stroke symptoms. One would think this type of thing is a priority. They sat her in the waiting room. Finally they put her in triage and there we sat again. They drew some blood and took a CT …
After going to see various Nurse practioners at Morris Hospital in Yorkville and joilet Dermatology due to lack of being able to see real doctors, my wife end up with infection that started spreading and landed her in Emergency Department …
My husband had a stroke and was admitted into Rush Copley Aurora, Ortho/Neuro. The doctors were all great but the nurses were very rude. One night after being given medication, my husband started to have hallucinations. He called me at 8am …
Cancer Center at Rush Copely Hospital
Hasn’t gotten enough Oncologist on staff , I started my treatments with no supervision yet at anytime I would message the Oncologist about side effects, was …
It is only about money. Staff was rude and disrespectful. The place here also will not help you to get access medical papers for proof of treatments and was told no for me to get them. I was not seeing a doctor but nurse of some sort for …
I have had to bring my daughter to the ED twice, once at 3 months and once at 6 months. The staff was wonderful both times. Very compassionate with having a little baby, and did everything they could to make us both feel comfortable. They …
Very good hospital! Probably the best one. The staff in the nursery department are truly beautiful people. I’m so greatful my beautiful Son (RIP), was born here. They have everything you need here and a super cute shop. The only complaint I …
My family has been coming to Rush for over 10 years & have always loved their services. Within the last year they’ve gotten worse. The doctors don’t seem to care as much as they used to. They are very quick to write a script or refer you …
I came in with a sore throat, the nurse didn’t want to check me. She asked what did I want her to do? I said check my throat it hurts. All she did was look into my mouth said it was red and sent me home. They other nurse said , I’m sorry …
I came here for pain that a different hospital couldn’t diagnose the staff here were amazing
The nurses were amazing I am still shocked at how responsive they were with my …
Your cafeteria staff is awful. My wife is in labor and my mother-in-law decided to come downstairs to get some food. While I understand the cafeteria is closed between 10-11 am, the staff was incredibly rude. Their tone of voice and lack of …
My daughter was born at Rush Copley and we had an awesome experience! The staff in L&D and Mother/Baby were all wonderful. Attentive, and asked us before they did anything with baby. She was with us the entire time, and they asked before …
Honestly I’d stay away and go elsewhere. They have like 4 rooms in the ER apparently And took me 5 hours to get my son checked. Not even treated or in the treatment room. Just to get his vitals checked. From 10am-3:30pm I’ve just been …
This is an atrocious place for primary care. Healthcare doesn’t actually appear to be within their vocabulary. Their Billing department is a disaster, their understanding and willingness to help with insurance coverage and benefits is …
Thursday night of last week, I was dealt with a medical emergency. I went to Rush Copley since it was an immediate need for care. Yes there was a wait, but what hospital emergency room isn’t lately? I waited my time and once I got to …
Yesterday I had a cortisone injection on 08/10/22 with Dr John Doumanian. He was fine but wore 2 masks and a face guard. Very hard to understand. Heard he was very meticulous and that’s good for this . …
If I could give this hospital zero stars I would. I went to the ER a couple weeks ago at 1:00 am for pain in my right side. The wait was going to be 4 hours. I said ok because I was in pain and I understand how emergency rooms work and …