SAFE delivers innovative personal and business banking solutions to help you improve your financial well-being.
| Saturday | 9AM to 2PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
| Thursday | 9AM to 6PM |
| Friday | 9AM to 6PM |
2295 Iron Point Rd Ste 100, Folsom, CA 95630
Went to the branch at 7601 Sunrise Blvd. Wanted to open a checking account but was not helped or greeted after standing at the front counter for 10-15 minutes. One female banker looked up at me several times, but continued talking to the …
Very Prompt and very professional service every time I have visited this branch.
They don’t take payments for auto loans over the phone. What a joke
I don’t know why these guys have a 1.9 star rating because I always get a 5 star treatment
The staff very friendly and professional. They are extremely knowledgeable in their field of finance. They are interested in what I need and want
Careful getting a credit card here. Ridiculous hidden fees that literally double your interest rate. Garbage. Can’t wait to be rid of this bank.
Safe closed my account after i payed them $ 500 dollars after someone hacked into my account, so I’m with golden 1 now would love to switch back sadly i don’t think it’s going to happen
Horrible! Payoff was quoted and did not honor the quote provided.
Safe is the last feeling I’ve experienced with Safe CU. I am very disappointed with their customer service – I’ve experienced more headache, stress & financial losses with Safe than any other bank – the management is irresponsible and their policies are terrible…
Maria was extremely helpful, and called me back as promised regarding a concerning mistake I had made. She was very professional and helped me resolve this issue within 1 business day. 5 stars!
completely dissatisfied – filled out the application online, I was approved for refinancing of a car loan, but after they made a hard request to my score and sent a refusal. huh?! with score 709?
This is a joke not a bank. Please take your business to golden credit union or bank of america.
Everytime I use my mobile pay for few dollar I get a fraud prevention call and my card get decline.
Potential customers be aware that SAFE credit union charges account holders 3% to utilize change machine and non-account holders 18%. Seems excessive.
I’ve never had people lie to your face to avoid you talking to the real supervisor and the more questions you ask the untruist surfaces just like Nicole Smith and customer service has no boss
Don’t bank here. This isn’t a real credit union, at least not any more. They will find a way to charge you for the required member savings account that other credit unions don’t have hoops to jump through and charge any fees for ever. They …
SAFE used to be a pretty good credit union. They have really gone downhill in the past several years! We will not do business with them ever again, and we will not recommend them to friends and family.
I was having card problems and all the other safe credit union branches were closed, only this one was open, I had no Choice but to call this place. Found out I needed a new credit card so they sent me a new one. I’m glad they were able to help me when I couldn’t reach out to the ones near me.
It was a great bank for 10+ years, and the branch tellers have always been friendly. But things have changed this past year, and their customer service department made it very clear that they don’t value my business. They try really hard to get new customers, but then fail to take care of the loyal customers that they already have.
Sue; a Rep from their Loss Prevention Dept. needs more training because she has horrible customer service. She called me to ask about checks I’ve deposited into my account. She had an issue with a check being made out to “Cash” in the …
My experience with this bank was terrible. I had an auto loan with this bank for 4+ years. I used this credit union bank twice for both my autos i had purchased. When my last auto was consider a total loss and it was not even a year i had …
I can’t begin to express the disgust I have for Safe “Credit” Union. My mother has been a member in excellent standing since 1979. My son just became a member and coincidentally my nephew has to sell my deceased brothers car immediately and …
I have been a member of SAFE for 49 years, yes when the credit union was only for United States Air Force Employees. Ever since it open up to the general public, the customer service is very poor and the call center representatives are …
This Credit Union Entity is sleazy. I firmly believe now, the name Safe is simply for branding purposes and to deceive and manipulate people’s psychology. They are not upfront about things. Genuinely disgusting!! They are a selfish, …
If I could give this bank a zero I would. It used to be very good and people were very friendly. Lately people have been very standoffish and I do not feel they value my business. In addition, I waited in line today only to find out that …
When paying off a loan be advised that if you make an over payment on your loan safe will charge maintenance fees on your savings account until the money is all used up. Most banks who loan you money and have been over paid will in fact …
I applied for an equity loan increase. I already had an equity loan. I have not used . When I got around to doing the work and the estimate was higher than originally expected. I asked for an increase. Thirty days before work started. …
Joshua Martinez was a pleasure to speak with on the phone. He made me feel welcome. He took care of my concerns. He is a valued member of your team. He was courteous and patient the entire 1 hour and 17 minute phone call. I am truly …
I’ve been a SAFE member for over twenty (20) years. They used to be good, but they have been slacking the last couple years. The last straw for me was going to Reno for my anniversary. I went to use my ATM card (debit transaction using my …
I tried to keep this account after moving from California, but it is time to cancel out this account and find something local. I wanted to support a Credit Union and not a bank. However, the wait times for any type of assistance is …
ATM literally stole my money, counted on camera 2x before deposit…3 tries to deposit then noticed money missing. I disputed to this branch and was denied. So either someone from bank is scamming customers or they don’t care about our hard worked for money.
if your traveling, the aggravation of hourly blocking of your debit card is staggaring. Each time you stop for gas…the card is “blocked” yet again…, checking into a hotel? Blocked again… time invested in calling the “fraud …