SafeAuto

Auto insurance, SafeAuto Corporate Office

Why should you select SafeAuto over the other insurance carriers? If your needs are month to month, and you don’t have money to burn, we’ve … See more

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SafeAuto Reviews ( 40 )

  1. My son had a accident in his girlfriend’s car on 3/13/21 reported accident within a few hours of the accident there were no traffic tickets issued to either party. The adjuster is giving his girlfriend the run a around she is having to …

  2. My car insurance with SafeAuto was till Mar 16th. I called them on 16th to see what my new premium will be if I renew. They told me that I will have to pay for next 6 months if I want to check my premium but if I don’t go with them, they’ll …

  3. Is been 8 month since safe-auto insured car hit my car at first they said there car was not insured through them and then they came back said it was insured. Now they took my car to the yard call it total lost, it’s been now 4 month I …

  4. WORST service ever experienced! Can’t get anyone on the phone. The stupid phone tree sure does want to offer you new services though… so good for nothing. Call the number to make changes and it hangs up on you! But when the payment is …

  5. I waited weeks for Safe auto to pick up a car that was deemed a total loss, also waited 3 more weeks on top of that for payment for the total loss. They give you the run around and make up their own rules as they go. Nothing they say is …

  6. I have never used safe auto but I can tell you this. Last night around 7 pm one of the drivers that they insure struck my vehicle while failing to pay attention to oncoming traffic. My 1 year old daughter, 2 year old son, pregnant wife, and …

  7. Horrible!! They quoted me a Price without running my driver report. After I signed papers they came back with a much higher price. When I tried to cancel the said they would keep my down payment and charge me $25. There are very shady.

  8. I Was with SafeAuto since 2013. I called SafeAuto June 2019 to insure my new vehicle. The agent gave me the price and policy number. Boom. Done. Right?…. Nope. I was driving around and paying SafeAuto for 1.5 years while not having my …

  9. Was in an accident 3 weeks ago, deemed not my fault. In that time, I’ve had 3 different adjusters, none of whom seem to exist because they don’t answer voicemails or emails. In the off chance you get a customer service agent on the phone …

  10. I purchased this policy and signed the appropriate paperwork agreeing to a specific monthly payment. When the second payment came due, it was for $641.00. I called to find out why it was so much and they said that it was a one time charge …

  11. When their policy holder is the problem, they put absolutely NO effort into helping you. I never received a call from anyone, I had to call back every time I needed something. The assigned adjustor I got never called me. I found ONE person …

  12. One of the worst insurance companies when it come to processing claims when their customer is at fault of car accident. Their customer hit my van while my at red light. To this date their claim rep. Nick is still waiting to verify their own …

  13. My truck was hit almost a month ago and they haven’t done anything but take pictures of it daja triplet and Doug her super can’t return my calls and I have called at least 20 times

  14. These people do not contact you for nothing…2 weeks of leaving voice mails and emails and nothing but even the supervisor contacted me after I’ve been trying to contact one of their employer..
    Shame

  15. My review is no different than any of the others. The WORST insurance company you could possibly go with. I am not even certain how they can legally get away with the lack of communication and responsiveness when a claim has been filed. I …

  16. Safeauto has reasonable rates, but does not like paying claims. My son’s car was totalled with someone else driving. The driver had a valid permit and a valid licensed driver with them. Safeauto took a month to tell my son that they …

  17. They don’t deserve no stars these people are scamming they do not fulfill there full coverage policy and no one is ever around to answer the phones totally taking people’s money I will be filing lawsuit against them.

  18. I have heard bad things about SafeAuto but my driving record was perfect and then 2020 hit-I had a bad year for car accidents, multiple in one year and they were still able to get me an affordable full coverage policy. I hope I don’t get …

  19. I was in a terrible accident on nov 22 leaving work someone cut across to lanes of traffic to go up the hill to my right and I hit him head on in his front passenger fend of course the driver had no license wasn’t his car and couldn’t …

  20. Wish I could zero stars… in November of 2021 a safeauto customer rear ended me because calling his girlfriend was more important than noticing the cars in front of him at a red light. Full speed 50 mph. I fought safe auto for months. Then …

  21. My car was rear-ended two weeks ago and SafeAuto refused to pay the claim because the driver who hit us was not on the policy. My car was totaled and we have been renting a car which is extremely expensive. How is it my fault when your …

  22. Corey Connette is a liar. I am still trying to get my truck
    Fixed from some damages 7 months ago. I’m paying for a rental car I was told they would extend there portion because, clearly it’s not my fault. He lied about …

  23. They are terrible the adjuster and supervisor won’t return calls. I need them to release my vehicle to the insurance company of the other motorist because they are taking full liability and no one will return calls so it can be releast. …

  24. Not what i expected after an accident. No phone calls or help whatsoever. Took 7 days to get a rental and also filed my claim under an old non existing policy. Now saying i have 1000 deductible when i never changed it from 500. And now …

  25. Safe Auto is the worst auto insurance company I ever dealt with in my life I open claim October 5th 2022 and my car still haven’t been repaired because the body shop is waiting on supplement approval my car has been inspected twice still no …

  26. I feel really disappointed in this insurance… We had an accident and we are going to complete 3 months with the claim, the adjuster and the supervisor have not contacted us… I do not recommend it, if you really want good insurance, this is not an option…

  27. Old bait and switch. They will give you a quote and then a few days later say, “you need to pay a lot more.” You can never make sense of the billing and they will add tons of fees. If you ever get them because you think the price is so …

  28. Worst insurance company i have ever had to deal with…. it has been 20 months and I am still fighting to get my deductible back from a drunk kid who totaled my PARKED car just got off the phone with them and they told me there is nothing …

  29. Absolutely terrible. My car was stolen and I haven’t heard back from anyone at all. I’ve left messages for several people and even emailed and have not gotten a response. On top of that they are failing to report my SR22 to the BMV which is …

  30. On June 17 2022 i was on my way to work and hit a deer, everything went down hill from there. At first I thought everything would flow easy because I thought the insurance i had would be an easy thing. My first manager on the account Nathan …

  31. This company is horrible insurance adjustors Robert Zimiester, Ramona Rochelle and Amy Wolfe are all jokes and need fired. They never answer phone called over 20 times no reply! Ramona is very unprofessional also lies said she sent my …

  32. Safe Auto are CROOKS!!! Cancelled my Policy a DAY AFTER I purchased it because overnight they added a $609 charge, after I put $340 on the deposit. Customer Service REFUSED to let me cancel at 1st, had to speak to 4 DIFFERENT people! After …

  33. In my entire life, this is the worst insurance company I have ever dealt with. I have left voicemails over the span of two months with my adjuster and her boss with little to no response. I finally had to call the district manager to get …

  34. I had an accident in November 2022. I have called my adjuster Dylan Williams and left 3 messages and 2 emails. I’m still waiting for a reply. My car is getting more damaged because of the cold! Would never recommend safe auto to anyone! I just want my car fixed!

  35. This is the worst insurance company I have ever had. I’ve been waiting a month now to hear anything from my claims adjuster. I even contacted his supervisor. All go to voicemail. I have left dozens of messages and no one in the claims …

  36. Wish there was a way for me to give them no stars for the actual insurance agency. They are horrible been calling for a week leaving message after messages and they refuse to reply or answer back. The adjuster as well as the supervisor are …

  37. This company makes me sick I’m 19yrs old paying $297 for a company who’s adjuster won’t answer her phone!! It’s ridiculous I recently hit a deer on june 19th 2022 my car has been at the impound for 9 days already this is getting on my …

  38. I was in an accident back in July which was no fault of my own hit by a hit skip driver pay my premiums on time make sure I do everything right when I had to file a claim there was no issue went on my medical but safe Auto came back and …

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