(Translated by Google) The worst insurance company you can see, they do nothing to help you, even if it is not your fault, they always put you on hold and at the last one they don’t recommend it …
(Translated by Google) I have been hit for more than a week and they just can’t help me, they took my car and my manager didn’t even offer me a car to move in this cold and it turns out that they can’t return my car to me until they resolve …
(Translated by Google) The worst insurance I’ve had months ago my husband had an accident, and his car was damaged when he made the claim it was the turn of claim adjuster angelica Jimenez which is as if it didn’t exist. Nobody in this …
THIS COMPANY IS NOT SUPPOST TO EXIST!!..I HAVE BEEN CALLIN THEM FOR MONTHS BEGGING THEM TO SEND ME A SIMPLE LETTER OF EXPIRIENCE AND THEY COULDNT EVEN DO THAT I REGRET SO MUCH OF DOING BUSSINESS WITH THEM!!
As a State Farms Subrogation specialist , trying o correspond with this company is like talking to a wall, they are rude, and when they are stumpped on an issue their tactic is to avoid it.
These people have an attitude 24/7 and they talk over you when asking questions or answering questions. Poor everything if I could give 0 stars I would!
The worse insurance company in the planet good for nothing but stealing your money my car was park when a driver came and hit it ,they didn’t help with nothing at all attitude and nasty people.
Please read these reviews and don’t walk but run from this company. If you are involved in an accident with them expect only a fraction of total repair.
Very disgusted customer service I will be in contact with My lawyer as will report this Company to illinois insurance commission be aware from this insurance company pay little more money get big name not little name
Steer clear of this insurance company. A pre-requisite to work customer service at this company evidently consists of incompetence, rudeness, and complete lack of concern for their customers.
Right now I have insurance with safeway and just got into a accident now I have full coverage but the other drive didnt so they tell me since the other driver doesnt have insurance that I would have too pay cash money for me vehicle and …
Worst company to deal with … the adjuster Sergio Gerardo wants you to do his job for him … let alone never answers his telephone line or listens to his voicemail or have the decency to give you a call back … Customer service is just …
The evaluation staff was not friendly at all. Hope you guys know. You can make money only if we pay insurance in your company. Give us the feeling. As if they are aloof
Absolutely worts company to work with. Agents are not helpful. Personally have worked with Anna Costiomitis she was not helpful, even hang up on me when i was asking to have equal size vehicle yo have at the rental
Horrible Company!! Going through a bunch of bs with them telling me it takes up to 5 days for someone to come out and inspect my vehicle to determine if its driveable…. Meanwhile I have no way to get to work and these bastards are acting …
Worst Insurance in whole world. Worst adjusters worst estimation ..slow work like turtle walk .. never respond on time..I got acident and other driver she have safe way insurance oh my god no body shop want to work with this safe way .. worst worst worst
This is the worst insurance company ever! They cancel my insurance even though it wasn’t late and then want me to pay a late fee. You cant get ahold of anyone because there is no direct number. They raise your bill with no reasoning and the just suck. People beware–DO NOT USE THIS INSRUANCE!!!!!!
not loyal to they costumes,,, make appointments and don’t show or call,, they don’t return calls till days later.. I wouldn’t recommend no one to this insurance company and will b cancelling my insurance once my policy up!! Very bad business and hospitality!
Very bueatyfull building, very clean outside and inside. The people who work there are nice and polite, and helpful to the customers. Their prices are lower than all the other insurance companies who are selling insurance, they will have my business from now on. I will tell everyone about them.
GARBAGE .Omg worse insurance ever. Waist of money I regret it. To my knowledge I thought when u payed for insurance and if another driver hit ur vehicle they would help u get ur damage payed by contacting the other persons insurance. But …
The ABSOLUTE worst!!!! this company is a joke; i dont understand how they could still be in business and practicing. i was rear ended over a year ago by their insured, and i am still waiting on my medical bills to be paid for (mind you, the …
STAY AWAY FROM THIS COMPANY, I bought a Safeway policy through American auto insurance which is just as bad. Safeway did not honor my rental car policy and will only cover 38$ an hour for mechanics labor which is ridiculously low in Chicago or most places in the country. DO NOT BUY FROM THIS COMPANY!
Well they were taking there time in the beginning so I just made a phone call and 2 days later they got the ok to finish the work and the extra check is on the way…..THANK YOU KIM!!!!!!! When you said you would set some fires I had 4 …
This company should lose its license to sell insurance. Miserable employees. One week to inspect vehicle. $38 labor rate? I haven’t seen that since mid 90s. Long story short, they suck.
Good luck getting any information out of these people. The original agent I worked with was fired in the middle of our interaction, without notice to me. The second woman I worked with was nasty and overly assertive as I just tried to get more information about what I need to do. Shady place with no moral standard.
Please avoid this company at all cost…just an awful insurance company…. horrible customer service, rude agents, and consistently denied that damage was a result of the accident. To make matters worse they deal with second rate collision …
A client of there’s hit me at a red light from the back. My car is not drivable. I can’t reach anyone in the office so I need to find a lawyer an sue them. My car is brand new I just bought.
have no idea what these people are talking about on here about his place being a good insurance company. They must be fake revues. In fact the are the worst of all companies. I have been trying to work out a claim with them from THEIR …
Was involved in an accident with someone insured by this company and i can honestly say id rather have that accident repeated multiple times than have to deal with this companys lack of respect towards people that set up a claim. They are …
Safeway insurance is an awful company I’ve ever seen. When I called them and applied for new coverage and paid they didn’t send me the insurance card and other papers. Called them too many times and when I wanted refund they said we don’t …
They are a useless insurance company. They won’t cover anything in an accident. They wanted our mechanic to use USED parts. He informed us that used parts would trash the parts that they would be connected to and end up costing us more. And they want to pay the rate of a mechanic from 35 years ago. Avoid this company at all costs.
This insurance is expensive and doesn’t work!! Whenever you are in need of assistance they have an attitude. Tanya Hernandez is the WORST adjuster I have to waste my time with. I don’t understand how she works there. She loves to mistreat people especially Latinos. AVOID THIS INSURANCE AT ALL COSTS!!!
Worst insurance company. Just spoke with customer service rep Michael and he tried to increase my policy because I was adding another driver and making me claim my vehicle for use as a business vehicle. The primary use of the vehicle would …
I am an attorney who represents an injured party. They refuse to take a call or email and will not respond, subjecting their own client to personal liability. It’s a shame but this is the worst insurance company I have ever litigated against. STAY AWAY
This company should be shut down . Never return calls . An accident with one of their insured has made me lose everything I had . I’m still waiting for them to call me even it’s been a month already. I’ve lost my job can’t drive my car . I …
This company is wasting money by having phones/phone lines because they NEVER use them. Awful experience working with a Safeway Ins adjuster (their insured totalled my husband’s car). The accident was 7 month ago, haven’t seen a penny.
This place is a joke!!!!
Worst customer service ever. Had an existing claim their adjuster came out to look at. Took my car to the shop and they only fixed half of my car. When I …
One of their insured recently totaled my vehicle and they’re looking for all types of excuses to not deal with my case. My attorney has tried contacting them no answers. Definitely taking further action on this. Horrible.
Safeway Property Insurance of Gainseville, Florida is TERRIBLE!!! Unprofessional and evasive. They wrote a homeowners policy for me in Florida. They collected $1,133 from my bank escrow. They then cancelled me after 3 weeks. Reason? …
I couldn’t imagine using this company. Thier customer ran into me and was ticketed. This was 6 weeks ago …they still say they need more information from thier customer. This is clearly a stall tactic to try to not eventually pay. If my …
This is the worse insurance company ever! Tonya zjernandez is extremely RUDE. SHE HUNG UP ON ME ! I refused to work with her, so I hot another person rude also! I own a 2014 xts Cadillac which i paid 62 000 dollars for and it got yotalled …
This company is the poster child for shady business practice. The damage they estimated on my vehicle was about $3000 undervalued. Their rates for work are about 30 years behind standards and they use a loophole in state law to make it …
I had an amazing experience dealing with this company. I had a total loss on my vehicle and Anna and Azucena were very detailed and got back to me, every time I called they got back to me and took their time explaining every question I had. Within a week a week in a half my check was being mailed out.
I have been with this insurance company for three years . Never had an accident never had a speeding ticket both of our vehicles for over 15 years old . Every single year they have raised our rates $100. When I spoke to the customer …
I was passing down a street when one of their customers pulled out of the parking side and damaged my whole passenger side (rim to rim). I called the police and she was found at fault for not looking at her side mirrors, she was ticketed. I …
Worst company to work with….was rear ended by their insured over a year ago and am still waiting on my claim to be resolved. So far they have paid for my daughter’s car seat and paid for the car itself, which actually left me over $2,000 …
The worst insurance i have ever had. If there was an option for no stars at all i would click on it. I have been carless for almost a month now with no rental service,they DIDN’T OFFER NO RENTAL. My adjuster was just horrible no good …
Although the claims adjuster I tried working with was pleasant, think twice before you purchase coverage from them or god forbid you have to file a claim with them. Beware of this insurance company like the plague! They restrict your car …
I would like to Thank Ms. Tanya Hernandez the claims adjuster. She help me Out the whole entire process one of her assured hit my car and Ms. Hernandez did her job and made sure everything went smooth. They gave me a rental and it took …
My husband was hit by an unlicensed driver with Safeway insurance. The accident was totally the Safeway drivers fault. I filed a claim with Safeway the next day and it was assigned to a claims adjuster who was out of town at the time. My …
Not a customer friendly company. Had been dealing with this company twice, both adjusters were hushed and didn’t care. I had a car accident at 7:00 pm and contacted the claim center at 7:30 and asked them what to do because my car was not …
Well where can I start this insurance is a JOKE. You can call them all day they will not call you back! Also as well you will get their voicemail. I been without my car for 5 weeks now. …
Called didn’t know the first clue of what I was doing. Chraig helped me threw every step, and explained every detail to me with joy. He deserve’s a raise. Thank you again Chraig!
I am honestly beyond frustrated and I’m losing my patience with Safeway. As I have only been a customer for less than a month and my Agent service and time sensitivity has been below par. I have been playing phone tag with her for about 3 …
One of their clients hit my friend’s parked car on the street. They are refusing to give her a rental car (the door is smashed in and not drivable). They told my friend they won’t be able to come and look at the car for over a week and that …
So far so bad. Their insured totaled our car. Our insurance (State Farm) is trying to get them to pay up. In the meantime, I’m just trying to get them to reimburse us for our rental car. It’s been over 4.5 months, but no reimbursement …
The previous reviews say it all: do not secure Safeway for your insurance needs. I filed two claims and in each instance there was lack of transparency into the process, no follow up communication, very little in terms of expectations being …
My car was parked in front of my house when it got totaled by THEIR insured. Now they are trying to get out of the claim by saying someone else was driving. The insured was in the car and was the only one at the scene when the police …
WOW
Let talk about VALUE, something Safeway auto insurance knows nothing about, honestly please anyone looking for an insurance company please do yourself a favor, …
i was in a small crash with someone insured with safeway and this insurance company does not care for any damages done to my car. the insured was at fault and smashed my door in causing my window to be stuck and my whole driver side to be …
Their client hit me (turned left into oncoming traffic-) he admitted fault but claimed a car blocked his view, but he was ticketed. I was not. Safeway sent me nonstop letters and calls to get my car towed, send the accident report, call …
Took this company an exact month of me and my insurance company calling and leaving messages to contact me or return my call after their insured hit me! Unconcerned in my opinion! It should never take that long to contact someone about their vehicle.
If you’re looking for a trustworthy insurance, Safeway insurance is not the right one.
I got a accident, the damage of my car is over $2,000, the adjuster give me …
God help you if you have to deal with this company. WORST insurance and customer service I’ve EVER experienced. Illegal practices, rude claim adjusters, and extremely unprofessional. Their insured REAR-ENDED my vehicle, was ticketed, found …
if you can get any other insurance Company do so..
My Car was stolen around end of June beginning of July.
but am being treated like I did it by safeway. …
DO NOT EVER CALL MY PHONE AGAIN AT 6:50AM only to hang up on me. What business is calling ppl at this hour. This just happened today 2/24/22. How dare you hang up on me. I had a raspy and hoarse voice from being startled by this unusual …
Only talked to the adjustor once, called a bunch of time and left voicemail to receive a call back never got any. No transportation expenses covered unless is a rental car. No direct deposit option for payments have to wait for check to be delivered while I keep spending money on transportation.
Wow!!!! I’ve read others reviews and it seems to be a highly concerning trend with is company. I spoke to adjuster named Mrs. Chavez and from the very beginning of our conversation she treated me as a criminal when actually I was the victim …
Worst service I’ve ever received to date.The insurance fraud agent talked to me like I was a criminal, was very rude and disrespectful. I assume the agent thinks I’m lying about the incident report. No one answers the phone when your trying …
Absolute crooks!! We were rear ended by a lady with this ‘insurance’. They won’t allow us to get the repairs done in our state. We don’t even live in Illinois!! They’re making us take our car to their shady repair shop in IL if we want …
A client of Safeway’s ran a stop sign and totalled my car. They only gave me 4600 for a 2013 Kia Rio in 2018. Real joke. 4 years later they offered 7500 for pain and suffering. Between the doctors and lawyer I will be lucky to see 2000. Run from this company. They suc(kkkkkkj.
I don’t even believe this company is real. I had someone smash into my car while on the interstate and they then fled the scene but I was able to take a picture of their plate and call 911. This is the driver’s insurance company. I have …
I wish I could give this place no stars! The people there are AWFUL. My husband has been out of work for almost a month because of the lack of work they do their. Something that could have been done in 2 days is taking a month! No one does …
I hate this company. They definitely need to be shut down. You’re literally playing phone tag with these people. I wouldn’t recommend this company to my worst enemy. You have to wait a week to get a response back. 4 weeks to get your …
1 star is too generous, they need a negative star rating for this place. They’re not an insurance company because legitimate companies do things like return your calls. What this place does is hire receptionists to transfer you over to …
I had been a client with this company for about a year now. I never had any issues up until it came down to make a claim due to my vehicle being hit by an uninsured driver while parked. The whole process took almost 2 months to complete. …
(Translated by Google) The worst insurance out there.
(Original)
La peor aseguranza que hay.
(Translated by Google) This is crap and it’s a total fraud
(Original) …
(Translated by Google) The worst insurance company you can see, they do nothing to help you, even if it is not your fault, they always put you on hold and at the last one they don’t recommend it …
(Translated by Google) I have been hit for more than a week and they just can’t help me, they took my car and my manager didn’t even offer me a car to move in this cold and it turns out that they can’t return my car to me until they resolve …
(Translated by Google) The worst insurance I’ve had months ago my husband had an accident, and his car was damaged when he made the claim it was the turn of claim adjuster angelica Jimenez which is as if it didn’t exist. Nobody in this …
The worst customer service!!!
This place is a joke!!
Bad experience!
Bad insurance company .
Rates keep going up!
WORST INSURANCE
STAY AWAY!!!!!
Sylvia Gomez, very unprofessional!!
Love it
disgusting company!!! not a professional approach.
The worst insurance company ever
WORST INSURANCE COMPANY!! RUN OR DRIVE FAST !!!!!
Been great so far
Bad service
Scam company never pay anybody
Worst insurance company ever
Stay away , thieves. Wont pay you if you have a accident!!!!
1 star is a lot for this cheap insurance company
No response!! Stay away they do very poor business
The worst company I have ever dealt with. Stay away..
Great customer service and prompt claim resolution!
If you are looking for the worst insurance company this is the one
Waste of time and money
If I could give it a 0 I would’ve. Lack of communication made everything impossible to do
Terrible insurance.
Rep joanna has been dodging my calls and they won’t fix my car and its been 3 weeks
very Bad company, this company is so bad it put the 30 million hindu gods to shame
They are not clear how they do the claims and try their best to cut money from your claim as much as they can
Just poor experience they don’t know how talk to you
This place should be out of business soon. They don’t have money to pay any claims….
THIS COMPANY IS NOT SUPPOST TO EXIST!!..I HAVE BEEN CALLIN THEM FOR MONTHS BEGGING THEM TO SEND ME A SIMPLE LETTER OF EXPIRIENCE AND THEY COULDNT EVEN DO THAT I REGRET SO MUCH OF DOING BUSSINESS WITH THEM!!
Absolutely the worst place I would NEVER recommend anyone For this service…only thing they’re good for is helping you get the car off the lot
As a State Farms Subrogation specialist , trying o correspond with this company is like talking to a wall, they are rude, and when they are stumpped on an issue their tactic is to avoid it.
Worst insurance ever!!! you can even get a callback… I will never use them. I will be canceling
Haven’t had to use them and I hope it stays that way because I don’t have confidence in them.
These people have an attitude 24/7 and they talk over you when asking questions or answering questions. Poor everything if I could give 0 stars I would!
The worse insurance company in the planet good for nothing but stealing your money my car was park when a driver came and hit it ,they didn’t help with nothing at all attitude and nasty people.
I’m so surprised at how fast and polite this insurance was ,I was actually nervous because of the reviews they have
Please read these reviews and don’t walk but run from this company. If you are involved in an accident with them expect only a fraction of total repair.
Liability Plus is a rip off leading u to believe that you will get something for your damages.
THE WORST insurance company ever!!! Very rude and non compassionate people. All they care is about saving their money 💰 …
the worst insurance company i have ever had the misfortune to deal with.
do not purchase safeway. and CANCEL if you did.
Don’t bother with this company. They won’t back you up nor listen to what you have to say. Be prepared for multiple Ls.
Very disgusted customer service I will be in contact with My lawyer as will report this Company to illinois insurance commission be aware from this insurance company pay little more money get big name not little name
Steer clear of this insurance company. A pre-requisite to work customer service at this company evidently consists of incompetence, rudeness, and complete lack of concern for their customers.
Right now I have insurance with safeway and just got into a accident now I have full coverage but the other drive didnt so they tell me since the other driver doesnt have insurance that I would have too pay cash money for me vehicle and …
terrible company, terrible claims department. wish I could rate them a negative 5 stars. God Bless if you’re ever hit by one of Safeway’s insured.
Their client hit my car and they are denying my claim
Worst insurance company I have ever dealt with. Not professional at all and do not return your calls!
Worst company to deal with … the adjuster Sergio Gerardo wants you to do his job for him … let alone never answers his telephone line or listens to his voicemail or have the decency to give you a call back … Customer service is just …
The evaluation staff was not friendly at all. Hope you guys know. You can make money only if we pay insurance in your company. Give us the feeling. As if they are aloof
Absolutely worts company to work with. Agents are not helpful. Personally have worked with Anna Costiomitis she was not helpful, even hang up on me when i was asking to have equal size vehicle yo have at the rental
Horrible Company!! Going through a bunch of bs with them telling me it takes up to 5 days for someone to come out and inspect my vehicle to determine if its driveable…. Meanwhile I have no way to get to work and these bastards are acting …
Worst Insurance in whole world. Worst adjusters worst estimation ..slow work like turtle walk .. never respond on time..I got acident and other driver she have safe way insurance oh my god no body shop want to work with this safe way .. worst worst worst
This is the worst insurance company ever! They cancel my insurance even though it wasn’t late and then want me to pay a late fee. You cant get ahold of anyone because there is no direct number. They raise your bill with no reasoning and the just suck. People beware–DO NOT USE THIS INSRUANCE!!!!!!
not loyal to they costumes,,, make appointments and don’t show or call,, they don’t return calls till days later.. I wouldn’t recommend no one to this insurance company and will b cancelling my insurance once my policy up!! Very bad business and hospitality!
Very bueatyfull building, very clean outside and inside. The people who work there are nice and polite, and helpful to the customers. Their prices are lower than all the other insurance companies who are selling insurance, they will have my business from now on. I will tell everyone about them.
GARBAGE .Omg worse insurance ever. Waist of money I regret it. To my knowledge I thought when u payed for insurance and if another driver hit ur vehicle they would help u get ur damage payed by contacting the other persons insurance. But …
The ABSOLUTE worst!!!! this company is a joke; i dont understand how they could still be in business and practicing. i was rear ended over a year ago by their insured, and i am still waiting on my medical bills to be paid for (mind you, the …
STAY AWAY FROM THIS COMPANY, I bought a Safeway policy through American auto insurance which is just as bad. Safeway did not honor my rental car policy and will only cover 38$ an hour for mechanics labor which is ridiculously low in Chicago or most places in the country. DO NOT BUY FROM THIS COMPANY!
Well they were taking there time in the beginning so I just made a phone call and 2 days later they got the ok to finish the work and the extra check is on the way…..THANK YOU KIM!!!!!!! When you said you would set some fires I had 4 …
If their client hits you good luck getting that payment.. going on 2+ months. No one answers or returns phone calls.
One of there insured rear ended me back in jan. Still waiting for the paymemt it’s already been a month since they told me they sended it out
This company should lose its license to sell insurance. Miserable employees. One week to inspect vehicle. $38 labor rate? I haven’t seen that since mid 90s. Long story short, they suck.
Good luck getting any information out of these people. The original agent I worked with was fired in the middle of our interaction, without notice to me. The second woman I worked with was nasty and overly assertive as I just tried to get more information about what I need to do. Shady place with no moral standard.
Please avoid this company at all cost…just an awful insurance company…. horrible customer service, rude agents, and consistently denied that damage was a result of the accident. To make matters worse they deal with second rate collision …
A client of there’s hit me at a red light from the back. My car is not drivable. I can’t reach anyone in the office so I need to find a lawyer an sue them. My car is brand new I just bought.
have no idea what these people are talking about on here about his place being a good insurance company. They must be fake revues. In fact the are the worst of all companies. I have been trying to work out a claim with them from THEIR …
Was involved in an accident with someone insured by this company and i can honestly say id rather have that accident repeated multiple times than have to deal with this companys lack of respect towards people that set up a claim. They are …
Safeway insurance is an awful company I’ve ever seen. When I called them and applied for new coverage and paid they didn’t send me the insurance card and other papers. Called them too many times and when I wanted refund they said we don’t …
They are a useless insurance company. They won’t cover anything in an accident. They wanted our mechanic to use USED parts. He informed us that used parts would trash the parts that they would be connected to and end up costing us more. And they want to pay the rate of a mechanic from 35 years ago. Avoid this company at all costs.
This insurance is expensive and doesn’t work!! Whenever you are in need of assistance they have an attitude. Tanya Hernandez is the WORST adjuster I have to waste my time with. I don’t understand how she works there. She loves to mistreat people especially Latinos. AVOID THIS INSURANCE AT ALL COSTS!!!
Worst insurance company. Just spoke with customer service rep Michael and he tried to increase my policy because I was adding another driver and making me claim my vehicle for use as a business vehicle. The primary use of the vehicle would …
I am an attorney who represents an injured party. They refuse to take a call or email and will not respond, subjecting their own client to personal liability. It’s a shame but this is the worst insurance company I have ever litigated against. STAY AWAY
This company should be shut down . Never return calls . An accident with one of their insured has made me lose everything I had . I’m still waiting for them to call me even it’s been a month already. I’ve lost my job can’t drive my car . I …
This company is wasting money by having phones/phone lines because they NEVER use them. Awful experience working with a Safeway Ins adjuster (their insured totalled my husband’s car). The accident was 7 month ago, haven’t seen a penny.
This place is a joke!!!!
Worst customer service ever. Had an existing claim their adjuster came out to look at. Took my car to the shop and they only fixed half of my car. When I …
One of their insured recently totaled my vehicle and they’re looking for all types of excuses to not deal with my case. My attorney has tried contacting them no answers. Definitely taking further action on this. Horrible.
Safeway Property Insurance of Gainseville, Florida is TERRIBLE!!! Unprofessional and evasive. They wrote a homeowners policy for me in Florida. They collected $1,133 from my bank escrow. They then cancelled me after 3 weeks. Reason? …
I couldn’t imagine using this company. Thier customer ran into me and was ticketed. This was 6 weeks ago …they still say they need more information from thier customer. This is clearly a stall tactic to try to not eventually pay. If my …
This is the worse insurance company ever! Tonya zjernandez is extremely RUDE. SHE HUNG UP ON ME ! I refused to work with her, so I hot another person rude also! I own a 2014 xts Cadillac which i paid 62 000 dollars for and it got yotalled …
This company is the poster child for shady business practice. The damage they estimated on my vehicle was about $3000 undervalued. Their rates for work are about 30 years behind standards and they use a loophole in state law to make it …
I had an amazing experience dealing with this company. I had a total loss on my vehicle and Anna and Azucena were very detailed and got back to me, every time I called they got back to me and took their time explaining every question I had. Within a week a week in a half my check was being mailed out.
I have been with this insurance company for three years . Never had an accident never had a speeding ticket both of our vehicles for over 15 years old . Every single year they have raised our rates $100. When I spoke to the customer …
I was passing down a street when one of their customers pulled out of the parking side and damaged my whole passenger side (rim to rim). I called the police and she was found at fault for not looking at her side mirrors, she was ticketed. I …
Worst company to work with….was rear ended by their insured over a year ago and am still waiting on my claim to be resolved. So far they have paid for my daughter’s car seat and paid for the car itself, which actually left me over $2,000 …
The worst insurance i have ever had. If there was an option for no stars at all i would click on it. I have been carless for almost a month now with no rental service,they DIDN’T OFFER NO RENTAL. My adjuster was just horrible no good …
Although the claims adjuster I tried working with was pleasant, think twice before you purchase coverage from them or god forbid you have to file a claim with them. Beware of this insurance company like the plague! They restrict your car …
I would like to Thank Ms. Tanya Hernandez the claims adjuster. She help me Out the whole entire process one of her assured hit my car and Ms. Hernandez did her job and made sure everything went smooth. They gave me a rental and it took …
My husband was hit by an unlicensed driver with Safeway insurance. The accident was totally the Safeway drivers fault. I filed a claim with Safeway the next day and it was assigned to a claims adjuster who was out of town at the time. My …
Not a customer friendly company. Had been dealing with this company twice, both adjusters were hushed and didn’t care. I had a car accident at 7:00 pm and contacted the claim center at 7:30 and asked them what to do because my car was not …
Well where can I start this insurance is a JOKE. You can call them all day they will not call you back! Also as well you will get their voicemail. I been without my car for 5 weeks now. …
Called didn’t know the first clue of what I was doing. Chraig helped me threw every step, and explained every detail to me with joy. He deserve’s a raise. Thank you again Chraig!
I was hit by one of their insureds. Was initially worried after having read some bad reviews of the company. …
I am honestly beyond frustrated and I’m losing my patience with Safeway. As I have only been a customer for less than a month and my Agent service and time sensitivity has been below par. I have been playing phone tag with her for about 3 …
One of their clients hit my friend’s parked car on the street. They are refusing to give her a rental car (the door is smashed in and not drivable). They told my friend they won’t be able to come and look at the car for over a week and that …
So far so bad. Their insured totaled our car. Our insurance (State Farm) is trying to get them to pay up. In the meantime, I’m just trying to get them to reimburse us for our rental car. It’s been over 4.5 months, but no reimbursement …
The previous reviews say it all: do not secure Safeway for your insurance needs. I filed two claims and in each instance there was lack of transparency into the process, no follow up communication, very little in terms of expectations being …
My car was parked in front of my house when it got totaled by THEIR insured. Now they are trying to get out of the claim by saying someone else was driving. The insured was in the car and was the only one at the scene when the police …
WOW
Let talk about VALUE, something Safeway auto insurance knows nothing about, honestly please anyone looking for an insurance company please do yourself a favor, …
i was in a small crash with someone insured with safeway and this insurance company does not care for any damages done to my car. the insured was at fault and smashed my door in causing my window to be stuck and my whole driver side to be …
Their client hit me (turned left into oncoming traffic-) he admitted fault but claimed a car blocked his view, but he was ticketed. I was not. Safeway sent me nonstop letters and calls to get my car towed, send the accident report, call …
Took this company an exact month of me and my insurance company calling and leaving messages to contact me or return my call after their insured hit me! Unconcerned in my opinion! It should never take that long to contact someone about their vehicle.
They only take your money, but when it comes to paying claims they make excuses and even hang up on you. Very rude employees.
If you’re looking for a trustworthy insurance, Safeway insurance is not the right one.
I got a accident, the damage of my car is over $2,000, the adjuster give me …
God help you if you have to deal with this company. WORST insurance and customer service I’ve EVER experienced. Illegal practices, rude claim adjusters, and extremely unprofessional. Their insured REAR-ENDED my vehicle, was ticketed, found …
if you can get any other insurance Company do so..
My Car was stolen around end of June beginning of July.
but am being treated like I did it by safeway. …
DO NOT EVER CALL MY PHONE AGAIN AT 6:50AM only to hang up on me. What business is calling ppl at this hour. This just happened today 2/24/22. How dare you hang up on me. I had a raspy and hoarse voice from being startled by this unusual …
DO NOT TRUST SAFEWAY AUTO INSURANCE
They will leave you with nothing. …
Only talked to the adjustor once, called a bunch of time and left voicemail to receive a call back never got any. No transportation expenses covered unless is a rental car. No direct deposit option for payments have to wait for check to be delivered while I keep spending money on transportation.
Wow!!!! I’ve read others reviews and it seems to be a highly concerning trend with is company. I spoke to adjuster named Mrs. Chavez and from the very beginning of our conversation she treated me as a criminal when actually I was the victim …
Worst service I’ve ever received to date.The insurance fraud agent talked to me like I was a criminal, was very rude and disrespectful. I assume the agent thinks I’m lying about the incident report. No one answers the phone when your trying …
Absolute crooks!! We were rear ended by a lady with this ‘insurance’. They won’t allow us to get the repairs done in our state. We don’t even live in Illinois!! They’re making us take our car to their shady repair shop in IL if we want …
A client of Safeway’s ran a stop sign and totalled my car. They only gave me 4600 for a 2013 Kia Rio in 2018. Real joke. 4 years later they offered 7500 for pain and suffering. Between the doctors and lawyer I will be lucky to see 2000. Run from this company. They suc(kkkkkkj.
I don’t even believe this company is real. I had someone smash into my car while on the interstate and they then fled the scene but I was able to take a picture of their plate and call 911. This is the driver’s insurance company. I have …
I wish I could give this place no stars! The people there are AWFUL. My husband has been out of work for almost a month because of the lack of work they do their. Something that could have been done in 2 days is taking a month! No one does …
I hate this company. They definitely need to be shut down. You’re literally playing phone tag with these people. I wouldn’t recommend this company to my worst enemy. You have to wait a week to get a response back. 4 weeks to get your …
1 star is too generous, they need a negative star rating for this place. They’re not an insurance company because legitimate companies do things like return your calls. What this place does is hire receptionists to transfer you over to …
I had been a client with this company for about a year now. I never had any issues up until it came down to make a claim due to my vehicle being hit by an uninsured driver while parked. The whole process took almost 2 months to complete. …