Been going for years now. They helped me get referrals to the specialists I’ve needed, and have helped me whenever I have had a serious problem they could help. Friendly staff and Doctors.
I absolutely love Dr.Pan he is truly amazing and his staff is wonderful they truly helped me out when I got injured at work and made it all so much better. My wife will now be going here do not plan on changing offices ever again love you guys
When you hear that doctors are scammers, this is the office they’re referring to!!!!! Made me come in for results for bloodwork AND pay a 2nd copay because they don’t do results over the phone & failed to mention that i could’ve just gotten the results online!!! Money hungry & useless doctor.
Terrible For being a Doctor, he doesnt even ask what your concern is, didnt ask about you’re health and family history and just give you the blood work order and done? And he supposed to be my PRIMARY DOCTOR? It’s a mistake coming to this place..dont get tricks by the reviews..see it your self!
I have never had a bad experience here. The few times I have gone there hasn’t been a wait, I can schedule same day, and everyone is super friendly! I recommend Dr. Pan to anyone.
The first time I visited the office, I notice the office staff was very friendly and clean and Dr. Pan is such an amazing doctor and shows excellent bedside manner to not only me but other patients as well.. I highly recommend this office …
This doctor is amazing. Las Vegas kinda sucks trying to find a doctor. Super long wait always. But not here. I was seen quickly and he spent time going over things with me. If you need a new PCP I would him.
As a person with severe anxiety.. this was my first experience with a primary care dr in my adult life and wow .. i was absolutely amazed by how caring and sweet the staff and doctor/intern were!!! I felt so comfortable!! Definitely chose the perfect doctor!! Thank you!!!
This staff is totally amazing!! As a new patient the appointment was scheduled 4 days away Walked in was greeted happily was in and out within 1 hour i can go on and on but truly friendly, truly caring and truly understanding I HIGHLY RECOMMEND Thank you Dr. Pan
My husband and I have been going to see Dr. Pan for over a year almost 2. We love going to him even though it’s a bit of a drive. He is worth it. He is always attentive, quick, and friendly.
Went into to Dr. Pan’s office for a routine physical in May 2018. The Billing Department does NOT know what they are doing, so coded the routine physical wrong that resulted a outstanding balance that I will need to pay. In June 2018, I …
I was new to the area and this was the only doc I could find on short notice. I’m a medic and so I’m not unfamiliar with medical procedure and protocol. I had recently suffered a traumatic event and need my BP evaluated, I asked for 3 …
Dr. Pann has good reviews and seems like a good guy, but I have had an awful experience here due to problems with a routine physical that was coded incorrectly. Like Susie Chang (see earlier 1 star post), it has been awful and it has taken …
Working in the medical field myself (dental) I knew I needed a primary care Doctor. I gotta start adulting sometime. Anyways – I found Dr. Pan through Zocdoc . …
Lab was offsite. They didn’t give me any directions on where to go had to call and ask for a number. Dr.Garcia said she’d give me a call if there was any red flags on my test results. Two weeks went by I had to call the lab myself for my …
I have NEVER waited more than 5 minutes at Dr. Pans office. The staff is upbeat and personable. Dr Pan and his clinical staff are knowledgeable, offer timely referrals and the follow up is great. I would highly recommend Dr Pans office at Sagebrush Medical.
I have been a patient for over 2yrs originally seeing dr Ryan and now dr Pan. Although the doctors and nurses are great the front office staff is entirely something different. I called experiencing a possible uti and asked for something to …
New patient 1st visit was not anything expected. I must of showed at a bad time?bad day? My obgyn office and dental are way friendly and talkative. My doctor visit was fast and was a checkup after being seen in the er and he didn’t even …
My first visit to Dr. Pan’s office was a positive experience. I met with a physician’s assistant who was attentive and professional. Dr. Pan stopped by for a few moments and was helpful. After the visit, I had blood work done and the office …
Dr. Pan, Ryan, and their staff are very polite and professional and have always went out of their way to address my health concerns. Their flexibility to see me on Saturdays and whenever works best for my schedule is a welcomed change from …
Fantastic office! Dr. Pan and Joseph are so caring and kind, they listen and have been the best doctors I’ve seen in town. The office staff is amazing and friendly. Especially the office manager, he gets stuff done quick.
My Family Highly recommend SageBrush Medical were Dr.Pan and team are attentive professional .His APRN Lau Knowledgeable to his profession.We would like to say …
I must say that the office has improved tremendously! New ladies working the front desk are not just friendly but reliable. All paperwork is processed in no time. Not to forget, of course, the actual doctor is a sweetheart! His new practitioner is top notch as well. Absolutely recommended for common primary care issues.
Came here because was in my area. Staff was nice, but doctor doesn’t pay attention to your needs and is in and out and loves saying come back in a month. Makes no sense. Wasted my time. I had to switch doctors asap and my new doctor got me …
I just received a bill for my last office visit and after my insurance discount I still owe $144.00 ? Now this is the horrible part, if I self pay without using my insurance it would be between $75-$100 which is doable ! Really ? A single …
I just want to let you guys know it meant the world to me to have a doctor (Daniel) that showed compassion! Even the medical assistant was amazing as well! I can’t believe I finally found a great staff like you guys and I’m never leaving!! …
I regret that this review is so long overdue. I’ll preface this by saying Dr. Pan and Ryan are both phenomenal. After relocating from Chicago a year and a half ago, I was hesitant to book with any of the physicians in the Vegas area because …
Billing and the front office do not communicate. Paid what we were suppose to and our file was not updated. It was two weeks ago. Billing canceled appointment without notifying us. We were here for over 2 hours trying to see dr Garcia. …
Just want to express how COMFORTABLE we are every time we see Dr. Pan and Dr. Garcia. They both are amazing. We are never being rushed like most doctors and they are very helpful. The staffs are super nice. Detraun especially, he always have that smile on his face.
Dr. Harry Pan is a solid physician. Always keeps you up to date on your tests, specialists, is concerned about your whole being. Dejohn,isin charge of referrals, refills, runs a tight ship. Always goes out of his way to help. Physicians assistant Joseph is very knowledgeable. Staff is always helpful. Good people.
I used to rate this doctors office a 5 without even thinking about it. But now they get a 2 and they should definitely thank Betty for that, because she is the only one who gets anything done. They are great about making appointments when …
Going to the doctors is always nerve wrecking since you go there because you have a health problem. At SBMC, you walk in there greeted by friendly staff and they check you in efficiently. Waiting time is reasonable if you have an …
I’ve been with this provider for a couple of years now and I always appreciate the attentiveness and courtesy I experience during each visit. Recently while recovering from an illness, the third party my employer uses required very granular …
Dr. Pan and his staff provide excellent medical attention with a personal touch. His office manager is extremely efficient, responding to each and every request in a timely manner and always from the heart. …
As patients for over two years, the doctors and staff at Sagebrush really care and it shows in all they do. My wife is disabled and with so many healthcare needs, I am constantly amazed at how well Dr Pan, Lau and staff stay on top of them. …
The staff is awesome! The doctors are very attentive! Great primary care facility for me and my family! The doctors were very helpful while my family and I went through the process of getting tested for COVID-19. During one of the scariest times the staff and doctors remained steadfast and kept all patients safe!
They previously had a big issue with not answering the phone to make appointment or answer followup questions. The care and service has always been great, so it was worth deing with the phone problems. …
I don’t know what’s going on,
Used to be a good place but these last months they never ever answered the phone, I have wasted my time for that reason many times, …
So…. You see all the 1-star reviews talking about the front desk staff and them not answering the phones or calling back and you think “they must be exaggerating” or “that won’t happen to me”. Well… I’ve been a patient here for 4 years and …
When I first went there everything was fine. Then had blood test done. Had quest on my phone, but needed return phone call. Had 2 bad mammograms. Never got a call. Called several times, emailed, after 3.5 days contacted advocate from my …
Dr. Pan and his entire team are absolutely amazing! They completed all the necessary paper work for my FMLA making it such a smooth process and anytime my employer requires a note the office team is super fast to provide it to me. …
This is the most accessible doctor’s office I’ve ever been to. In a land where getting appointment within a reasonable amount of time is challenging, Sagebrush Medical is an exception to this rule, having availability for visits (virtual …
Been a patient since 2018, Dr. Pan and his staff are amazing!! Appt availability is great, very little wait time, and the staff actually calls you back when you leave a message, very professional team. Detraun is a great employee especially appreciate his kindness!! Definitely would recommend
I made my first appointment with Dr. Pan, and only want to See Dr. Pan but after the first visit, it takes months to see him. So I have to see his assistants, unless I want to wait. I don’t want to see Any other doctor but that’s what I’m …
This has to be the absolute worst hospital I have ever been to. It is impossible to get a hold of my doctor, the staff are rude & incompetent, it is impossible to be seen for an appointment, and impossible to receive my medications in a timely manner.
Sagebrush Medical Center and Dr. Harry Pan have been very accommodating and attentive in administering my healthcare needs. For primary care standards, I have felt a high quality of care and willingness to go the extra mile to cater to my …
I have been a patient of Daniel’s since Feb, 2021 he is an excellent kind and knowledgeable pcp. He has helped me with so many of my health concerns I am 64 Daniel isThe best đź’Ąđź’Ąđź’Ąđź’Ąđź’ĄPCP I have ever been to Also All the ladies at the …
You can schedule a wellness check-up with Dr. Pan, double check on the phone and when checking in at the front desk that it is indeed covered by insurance. They will take your weight, blood pressure, and ask if you feel OK. Then, they …
Not good!! Thought about writing a review for so long and after being here a couple of times what can I say…Staff members are rude, you get here and all you hear is the staff members talking about social media stuff, can’t even understand …
They are super amazing, kind, and patient friendly! Dr. Josuah is my current doc and he is awesome. He is well caring doctor. My mother in law fell down the stairs and we ridiculously had a hard time finding a doctor since she is a new …
I love Dr. Garcia! She is very caring and nice. I give 5 star for her!
However, the staff members who work there, don’t have any idea about what they are doing. They don’t even deserve one star! …
5/5 very highly recommended this office for your primary if you have the option don’t second guess it. I’m a new patient here called for an appointment and they got me in the next morning. My insurance required I visit a PCP before a …
(Translated by Google) Excelent service.
(Original)
Exelente servicio.
Great Doctors and staff
Very quick experience. In and out without hassle.
Quick and thorough service. Great customer experience.
Nothing but good experiences in the 6 times I’ve seen Dr Pan and his staff.
Dr.Pan is very professional. The staff will always do their best to help you.
Professional staff and great office. Called for an appointment and get one right away.
Everyone in this office is so nice. Especially Star, She is so awesome and funny!
Has communication problems with patients. Use cation specially with important referrals please!
Very accommodating. Joseph is through not just chasing symptoms. Good office attitude.
Avoid like the plague! They don’t return calls, the staff makes more mistakes than any I have seen, and the quality of care is totally unacceptable.
Really wonderful people, kind and welcoming. Minimal wait times and thorough care. Front desk staff really lovely as well
I have been with Sagebrush Medical for over 4 years now and love their doctors and staff. Thanks to all
Been going for years now. They helped me get referrals to the specialists I’ve needed, and have helped me whenever I have had a serious problem they could help. Friendly staff and Doctors.
Great docs. Very responsive to phone and appts. Highly recommend.
Staff is amazing!, always takes me in on time and is very caring for all of theyre patients. 10/10 recommend this medical center. 🙂
Dr. Pan and Ryan are great. I have been seeing them for a year. There is not a long wait and they are thorough. The staff is attentive, as well.
I absolutely love Dr.Pan he is truly amazing and his staff is wonderful they truly helped me out when I got injured at work and made it all so much better. My wife will now be going here do not plan on changing offices ever again love you guys
I love them always gives me appointment quick and fast. Very nice and caring about my needs and issues. Staff always happy and respectful
When you hear that doctors are scammers, this is the office they’re referring to!!!!! Made me come in for results for bloodwork AND pay a 2nd copay because they don’t do results over the phone & failed to mention that i could’ve just gotten the results online!!! Money hungry & useless doctor.
Terrible For being a Doctor, he doesnt even ask what your concern is, didnt ask about you’re health and family history and just give you the blood work order and done? And he supposed to be my PRIMARY DOCTOR? It’s a mistake coming to this place..dont get tricks by the reviews..see it your self!
I have never had a bad experience here. The few times I have gone there hasn’t been a wait, I can schedule same day, and everyone is super friendly! I recommend Dr. Pan to anyone.
Holy Moly!!!! Is it just me or has that terrible front desk staff gotten even WORSE????
The first time I visited the office, I notice the office staff was very friendly and clean and Dr. Pan is such an amazing doctor and shows excellent bedside manner to not only me but other patients as well.. I highly recommend this office …
Doctor is nice and what is expected for a D.O. But too bad the office staff are unprofessional and unreliable.
This doctor is amazing. Las Vegas kinda sucks trying to find a doctor. Super long wait always. But not here. I was seen quickly and he spent time going over things with me. If you need a new PCP I would him.
As a person with severe anxiety.. this was my first experience with a primary care dr in my adult life and wow .. i was absolutely amazed by how caring and sweet the staff and doctor/intern were!!! I felt so comfortable!! Definitely chose the perfect doctor!! Thank you!!!
This staff is totally amazing!! As a new patient the appointment was scheduled 4 days away Walked in was greeted happily was in and out within 1 hour i can go on and on but truly friendly, truly caring and truly understanding I HIGHLY RECOMMEND Thank you Dr. Pan
My husband and I have been going to see Dr. Pan for over a year almost 2. We love going to him even though it’s a bit of a drive. He is worth it. He is always attentive, quick, and friendly.
Went into to Dr. Pan’s office for a routine physical in May 2018. The Billing Department does NOT know what they are doing, so coded the routine physical wrong that resulted a outstanding balance that I will need to pay. In June 2018, I …
Had an appointment with Dr. Pan. Everything went well. Staff and doctor are great, kind and knowledgeable. No complaints. Happy holidays!
I was new to the area and this was the only doc I could find on short notice. I’m a medic and so I’m not unfamiliar with medical procedure and protocol. I had recently suffered a traumatic event and need my BP evaluated, I asked for 3 …
Dr. Pann has good reviews and seems like a good guy, but I have had an awful experience here due to problems with a routine physical that was coded incorrectly. Like Susie Chang (see earlier 1 star post), it has been awful and it has taken …
Working in the medical field myself (dental) I knew I needed a primary care Doctor. I gotta start adulting sometime. Anyways – I found Dr. Pan through Zocdoc . …
Lab was offsite. They didn’t give me any directions on where to go had to call and ask for a number. Dr.Garcia said she’d give me a call if there was any red flags on my test results. Two weeks went by I had to call the lab myself for my …
I have NEVER waited more than 5 minutes at Dr. Pans office. The staff is upbeat and personable. Dr Pan and his clinical staff are knowledgeable, offer timely referrals and the follow up is great. I would highly recommend Dr Pans office at Sagebrush Medical.
I have been a patient for over 2yrs originally seeing dr Ryan and now dr Pan. Although the doctors and nurses are great the front office staff is entirely something different. I called experiencing a possible uti and asked for something to …
New patient 1st visit was not anything expected. I must of showed at a bad time?bad day? My obgyn office and dental are way friendly and talkative. My doctor visit was fast and was a checkup after being seen in the er and he didn’t even …
My first visit to Dr. Pan’s office was a positive experience. I met with a physician’s assistant who was attentive and professional. Dr. Pan stopped by for a few moments and was helpful. After the visit, I had blood work done and the office …
Dr. Pan, Ryan, and their staff are very polite and professional and have always went out of their way to address my health concerns. Their flexibility to see me on Saturdays and whenever works best for my schedule is a welcomed change from …
Fantastic office! Dr. Pan and Joseph are so caring and kind, they listen and have been the best doctors I’ve seen in town. The office staff is amazing and friendly. Especially the office manager, he gets stuff done quick.
My Family Highly recommend SageBrush Medical were Dr.Pan and team are attentive professional .His APRN Lau Knowledgeable to his profession.We would like to say …
I must say that the office has improved tremendously! New ladies working the front desk are not just friendly but reliable. All paperwork is processed in no time. Not to forget, of course, the actual doctor is a sweetheart! His new practitioner is top notch as well. Absolutely recommended for common primary care issues.
Came here because was in my area. Staff was nice, but doctor doesn’t pay attention to your needs and is in and out and loves saying come back in a month. Makes no sense. Wasted my time. I had to switch doctors asap and my new doctor got me …
I just received a bill for my last office visit and after my insurance discount I still owe $144.00 ? Now this is the horrible part, if I self pay without using my insurance it would be between $75-$100 which is doable ! Really ? A single …
I just want to let you guys know it meant the world to me to have a doctor (Daniel) that showed compassion! Even the medical assistant was amazing as well! I can’t believe I finally found a great staff like you guys and I’m never leaving!! …
I regret that this review is so long overdue. I’ll preface this by saying Dr. Pan and Ryan are both phenomenal. After relocating from Chicago a year and a half ago, I was hesitant to book with any of the physicians in the Vegas area because …
Billing and the front office do not communicate. Paid what we were suppose to and our file was not updated. It was two weeks ago. Billing canceled appointment without notifying us. We were here for over 2 hours trying to see dr Garcia. …
To: Dr. Harry Pan
From: David Lundell, Healthcare Power of Attorney for Kenneth Miller …
Just want to express how COMFORTABLE we are every time we see Dr. Pan and Dr. Garcia. They both are amazing. We are never being rushed like most doctors and they are very helpful. The staffs are super nice. Detraun especially, he always have that smile on his face.
Dr. Harry Pan is a solid physician. Always keeps you up to date on your tests, specialists, is concerned about your whole being. Dejohn,isin charge of referrals, refills, runs a tight ship. Always goes out of his way to help. Physicians assistant Joseph is very knowledgeable. Staff is always helpful. Good people.
I used to rate this doctors office a 5 without even thinking about it. But now they get a 2 and they should definitely thank Betty for that, because she is the only one who gets anything done. They are great about making appointments when …
Going to the doctors is always nerve wrecking since you go there because you have a health problem. At SBMC, you walk in there greeted by friendly staff and they check you in efficiently. Waiting time is reasonable if you have an …
I’ve been with this provider for a couple of years now and I always appreciate the attentiveness and courtesy I experience during each visit. Recently while recovering from an illness, the third party my employer uses required very granular …
Dr. Pan and his staff provide excellent medical attention with a personal touch. His office manager is extremely efficient, responding to each and every request in a timely manner and always from the heart. …
As patients for over two years, the doctors and staff at Sagebrush really care and it shows in all they do. My wife is disabled and with so many healthcare needs, I am constantly amazed at how well Dr Pan, Lau and staff stay on top of them. …
The staff is awesome! The doctors are very attentive! Great primary care facility for me and my family! The doctors were very helpful while my family and I went through the process of getting tested for COVID-19. During one of the scariest times the staff and doctors remained steadfast and kept all patients safe!
They previously had a big issue with not answering the phone to make appointment or answer followup questions. The care and service has always been great, so it was worth deing with the phone problems. …
I don’t know what’s going on,
Used to be a good place but these last months they never ever answered the phone, I have wasted my time for that reason many times, …
So…. You see all the 1-star reviews talking about the front desk staff and them not answering the phones or calling back and you think “they must be exaggerating” or “that won’t happen to me”. Well… I’ve been a patient here for 4 years and …
When I first went there everything was fine. Then had blood test done. Had quest on my phone, but needed return phone call. Had 2 bad mammograms. Never got a call. Called several times, emailed, after 3.5 days contacted advocate from my …
Dr. Pan and his entire team are absolutely amazing! They completed all the necessary paper work for my FMLA making it such a smooth process and anytime my employer requires a note the office team is super fast to provide it to me. …
This is the most accessible doctor’s office I’ve ever been to. In a land where getting appointment within a reasonable amount of time is challenging, Sagebrush Medical is an exception to this rule, having availability for visits (virtual …
Been a patient since 2018, Dr. Pan and his staff are amazing!! Appt availability is great, very little wait time, and the staff actually calls you back when you leave a message, very professional team. Detraun is a great employee especially appreciate his kindness!! Definitely would recommend
I made my first appointment with Dr. Pan, and only want to See Dr. Pan but after the first visit, it takes months to see him. So I have to see his assistants, unless I want to wait. I don’t want to see Any other doctor but that’s what I’m …
Avoid for your sanity
1. Kept me waiting over an hour, then doctor Pan literally spent five minutes …
I think this doctor’s office has room for improvement…
Skylar (sp?) with referrals was very helpful. Daniel the NP was nice for …
This has to be the absolute worst hospital I have ever been to. It is impossible to get a hold of my doctor, the staff are rude & incompetent, it is impossible to be seen for an appointment, and impossible to receive my medications in a timely manner.
If you are reading this for the first time please read 2023 update!!
I have been going here since July of this year. This is the worse office ever …
Sagebrush Medical Center and Dr. Harry Pan have been very accommodating and attentive in administering my healthcare needs. For primary care standards, I have felt a high quality of care and willingness to go the extra mile to cater to my …
I have been a patient of Daniel’s since Feb, 2021 he is an excellent kind and knowledgeable pcp. He has helped me with so many of my health concerns I am 64 Daniel isThe best đź’Ąđź’Ąđź’Ąđź’Ąđź’ĄPCP I have ever been to Also All the ladies at the …
You can schedule a wellness check-up with Dr. Pan, double check on the phone and when checking in at the front desk that it is indeed covered by insurance. They will take your weight, blood pressure, and ask if you feel OK. Then, they …
Not good!! Thought about writing a review for so long and after being here a couple of times what can I say…Staff members are rude, you get here and all you hear is the staff members talking about social media stuff, can’t even understand …
They are super amazing, kind, and patient friendly! Dr. Josuah is my current doc and he is awesome. He is well caring doctor. My mother in law fell down the stairs and we ridiculously had a hard time finding a doctor since she is a new …
I love Dr. Garcia! She is very caring and nice. I give 5 star for her!
However, the staff members who work there, don’t have any idea about what they are doing. They don’t even deserve one star! …
5/5 very highly recommended this office for your primary if you have the option don’t second guess it. I’m a new patient here called for an appointment and they got me in the next morning. My insurance required I visit a PCP before a …