St. Francis-Emory Healthcare, a part of ScionHealth, is a 376-bed facility that offers a full range of inpatient, outpatient and emergency room services. Serving the community since 1950, St. Francis is the only Columbus and Chattahoochee Valley area hospital offering an open-heart surgery program. With more than 2,300 employees, 300 physicians and the latest technology, we strive to help you regain and maintain your health. Services include behavioral and mental health care, breast care, pulmonary, women’s services, cardiology, stroke treatment, labor and delivery, and a variety of inpatient and outpatient treatments
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
2122 Manchester Expy, Columbus, GA 31904
You have to stay by your love ones but overall it’s a beautiful place to be if necessary …
I am Deaf and I had knee cap move and pop but they treated me not good and their attitudes. I don’t know what are they saying and laughing. A man gives me an attitude and talking I can’t even understand him (i am Deaf common sense) I feel unfair because I have none of communication. No interpreters.
The Pharmacy is very professional. The Pharmacist Mr. Griffeth took time and explained my medication so I would understand. The front cashiers were very nice!
I couldn’t be more pleased with the nurses and doctors who took care of me before and after my outpatient surgery. From pre-op to the moment I was discharged everyone was so professional even though they were transitioning to a new system.
Horrible experience!! My teenager had an injury and they left us in 3 different waiting rooms for hours with No results. He had suffered a concussion but they didn’t give 2 cents. Horrible!!! This is a child, a life!!!
I received outstanding care at the ER two days ago – coordination between my care team members, kept me informed of what was going on, moved with all due urgency given my situation. I am very grateful!
take your loved ones elsewhere. This is a town primiarly populated with retired people and elderly. With elderly people living here, how can you dismiss someone who goes in walking but leaves disabled without helping the person with …
More comfortable chairs please for meeting room a and b
What happened to this hospital it use to run so smoothly but now it takes 2 hours or more to be called back to a room not to mention you have to wait for the doctor to.It’s sad people would rather suffer at home than to come to an emergency …
It is impossible for anyone with mobility problems (hello this is a hospital that means most of us) to get in this place after regular business hours. You have to walk all the way around to emergency if you’re even able because the main …
Emergency room (short 26 year old tech)..was VERY HELPFUL..and the excellence carried over to personel on 3rd floor..EVEN THE CAFETERIA FOOD was perfect!!
Surgeon explained in detail when.where. and why he was doing the procedure. .TO EVERYONE JOB WELL DONE!
The receptionists were super nice, the rn who saw me was rude, condescending, prideful and sarcastic. No compassion whatsoever. I had to beg for the antibioticscription for my scalp infection.
They do not even deserve a star at all. I have never experienced such horror in my life you probably get better treatment at an animal kennel Nasty facility Nasty attitudes. How can you have someone in charge that’s a racist Rex Milner! I literally discharged myself had the same iv bag, no medication and the main thing no food.
Absolutely horrible. Still paying off a debt I shouldn’t have to pay. The lady did not put in my insurance info and the result is the hospital stealing my money. This is why I distrust hospitals. Do NOT recommend going to St. Francis.
The experience with the staff is horrible. The staff do not display the beliefs of St Francis. St. Francis is suppose to be a Christian base organization. Not all of the staff are rude however the majority are. I suggest to St Francis her train yoh staff costumer service is everything in an establishment.
I was born at this hospital 20 years ago and they dont practice what they did 20 years ago. Atleast they wont deny you an xray like Piedmont. But nothing was done in the end. Terrible
Got a brand new Rebel for Christmas, had an amazing sound system. My mother takes my truck and uses valet parking, now all my speakers are blown. Never again. Thank you to the idiot that tried to thug out in my truck.
Was there 2 sundays in a row same problem and yesterday 6/9/18 problems breathing really in pain even when i call ahead saying have chest pain,left side numb i still have to wait in line . They dont have a second dr to treat patients who really r in pain.
It’s bad enough having the doctor yell at you saying they hate working with the VA and its patients. It’s even worse when you give Dr William Fortson the referral from the VA that took 3 months to get and they bill it out to Medicare instead of the VA LIKE THEY WERE SUPPOSED TO DO!!!. You people aren’t getting a DIME!
As a new employee, I was welcomed with open arms and given the tools needed to be Successful
the worst days of my life were recently multiplied when my Mom was admitted to the intensive care unit at Saint Francis Hospital. …
Most staff in any department, were not prompt or helpful. Only Cardiovascular Care ICU were prompt, courteous, informative, & accurate. Sorry to say, I’ve been to Shadyside Hospital in Pennsylvania.
This hospital is horrible. I’ve been in the waiting area for 7 hrs still haven’t made it to the back. I watched 7 people leave from the back and no one has come to get any other patients ( been over a hr now) there are only about 7 patient …
Took my grandpa here he broke his hip and arm they didn’t do tests on him, didn’t know how to handle him bruised him up even more.they wouldn’t put a cast on his arm or do give him any medicine.we had money to pay and everything but they …
St Francis is a great place to work! The people and atmosphere are top notch!
They have horrible billing practices. The only reason I went there was due to the fact that the specialist’s practice was in the facility. I was charged by the person whom performed the test, the doctor whom reviewed the results and the …
Great experience, I felt very welcomed!
Why this hospital would get any other rating than 5 Stars is beyond me. I have just had major surgery there and everyone was fantastic. Great attention to detail and wonderful caring staff in a clean safe environment. I would recommend this hospital to anyone and everyone. Thank you all.
This place needs to be shut down …and investigated by the insurance company they will do xrays and blood to keep that money coming …but no service to the patience…They will say nothing wrong when a person in pain…I forgot they did …
The service there was great!! The doctor the nurses showed their concerns the cat scan technology was great she calm me down l was scared of the cat scan machine she talk me through it was a little just wanted to say! Thanks for the services…….. would recommend any day.
The clerical staff and medical staff are cordial and relatively knowledgeable. But to wait for 3 HOURS for xray results (when they’ve been in the chart- according to their own registration clerk) is RIDICULOUS!
Worst service I’ve ever received in my life and I’ll NEVER come back!! I wouldn’t bring my dying dog to this hospital if it was the closest one!
Worst ER experience ever! We waited over 9 hours for treatment. No ER doctor was on staff. Just one PA was running the whole ER, and patients were bleeding in the waiting room. This hospital needs to be shut down!
When I say never again, I truly mean it!!! Do NOT come here period!!! Wish I could give zero stars. Lost both my twins at this facility, I don’t wish this pain on anyone!!! Be prepared for the worst when dealing with this hospital
Rooms are very dirty and too close together. Employees were too busy socializing most of the time. Had one nice nurse and doctor.
My grandmother was admitted to this hospital, very sick, and half of the doctors that should have been seeing her did not even know she was there until the 3rd day of her stay. Needless to say we transfered her to another hospital. I would …
Find somewhere else to go if you have an emergency. You get shuffled around like cattle, nurses go on lunch and just leave you there without notifying anyone. The doctor doesn’t look at your injury, and they do not have a radiologist to read the films. Totally unacceptable.
Very unprofessional treatment in the ER and T the Bradley center. Happy to read that US News was able to give good Markes for a few areas though. Hope this will change the areas where I experienced poor care.
Thanks to Dr Metry and his ICU team and nurses, they saved my life Aug 2016 from congestive heart failure. They removed liter after liter of fluid off of my lungs. They intubated me and I’m lucky to be alive. Thank you!
I used the woman’s bathroom at St Francis Emergency room it had a bad smell.
It was so cold in the waiting room that I woke up with signsof a cold.
Came in for a pre op appointment. They were quick to take my money, I than sat for almost 2 hours waiting for blood work! They were not busy! A lot of people standing around talking about the upcoming weekend. If I can help it, I will never come here again!!!!!!!
This place is a joke. My child (2 years old) needed stitches above his eye. I have waited over 6 hours and have yet to be seen. When asked the receptionist just shrugs her shoulders at us and goes back to gossiping. That is whens shes at …
My husband and I waited 8 hours with him having chest pains and problems breathing before we finally walked out!! We watched the waiting room fill up and empty twice before we left. Very sad how his situation was handled. Every time asking …
Very, very happy with the care I received. The staff was very knowledgeable and thorough with all aspects of my needs, physically, mentally, socially, and spiritually. That’s why I am proud to have St. Francis as part of my healthcare team.
My wife took a covid test there they mess up the test and we kept calling to get the results and they kept saying it had not come back for weeks then finally one of their employees told us the truth they threw it out after they messed it up …
My experience has been so welcoming and it is so appreciative.
First week has gone well co workers are great liking the job so far
Buyer beware! The Physical Therapy department charges for every 15 minutes $119.75! AND a 5 minute evaluation of $327.50!! Also, they invoice you once per month, so you don’t find this out until you get a surprise statement in the mail. …
Chapter 1
Well, I’m praying for this establishment because they are horrible on the second …
Dreadful experience. the care in the ER was non-existent. I arrived by ambulance non-responsive into the ER. Left on a guerny for11 hours before being admitted to the hospital. nursing care in the ER was non-existent and not much better on the floor. I requested a new nurse in the ER. I will never return to this hospital.
I accompanied a friend to the Energency Department today for suspected diabetic ketoacidosis. We were sent there from an Acute Care facility which had even called ahead. My friend received no treatment what so ever for FOUR HOURS. Weak, …
I want to say thank you again to the two nurses that took care of my twin girls tonight . You don’t find to many Nurses with patience they treated them as if they were their own. Thank you guys from the bottom of my heart. Makayla and Makenzie Mom.
I’ve been here for almost 8 hours and I have not talked to a Doctor about my condition. Never come here unless it’s through a ambulance and it’s a absolute emergency. …
If you are going to use the ER here your primary care physician will have a very hard time receiving your records or your specialist physicians. It takes at least 5 phones calls and 1 week to receive a simple ER note for a f/u appointment even if it is urgent
I went to the ER having abdominal pain (have experienced pancreatitis in the past) doctor came in and first words out his mouth are “oh your just fat.” I’m 6 foot 226lds. Never again.
I went there sat 10pm I was there til 4am sun am they did a urine sample and xray diagnosed me with UTI and sent me on my way no fluids or antionitics I had 2 go 2 another hospital sun bc symptoms got so bad the other hospital diagnosed me …
This is the best Hospital i have ever been in my cousin was her from Aug 30 2019 through sept 1 2019 she passed away sept 1 at this place in Icu the staff was so nice. they explained everything on grounds that we could understand our …
The staff are nice and decently professional, but the place seems to only want your money. After that company out of state bought them, they should have taken the “St.” out of the name. I would be very wary about going. I wish hospitals were held to higher standards than this.
My experience with Dr. Tamara Huff at the St Francis Orthopaedic Clinic was less than stellar. She shows no empathy or sympathy for her patients. I have been suffering from pain for years and was told she couldn’t find anything wrong.
This place clearly does not care about women’s health more than it cares about the way women look at a place where your clothing is coming off anyway. Outlawing hair bonnets is totally irrelevant to what you’d need to go to an OB/GYN office for in the first place.
DO NOT GO HERE! The doctors do NOT care about patient well-being. I went to this hospital for a spider bite on my foot, the doctors did not believe it was a spider bite and proceeded to order expensive imaging tests on my foot to build up a …
Been here 5 hours no treatment. When saw the doctor after 2 hrs said my husband had CHF with possible heart attack in next couple of weeks after 3 more hours still no treatment everyone treated him as an inconvenience including the doctor . Left to see his heart doctor in the morning.
The staff is so rude this hospital is so bad never seen such nasty people in a hospital before she came in and is getting worse stop breathing at one point wouldn’t feed her throw the food on the table and walk away nurses made …
The medical / rehab part of St Francis is great. The wait times on appointments can be a little long but I guess it is what it is. The portion of St Francis that is absolutely HORRIBLE is their billing. For some reason, even though you …
This is the very best hospital in the Columbus GA area. Very knowledgeable staff and clean… A hospital that is clean unlike the other two.. One being a government style like Piedmont and the one call Doctors is a joke.. Glad St. Francis …
The nurse’s are awful. The room are not clean. The food a dog wouldn’t eat. If you love your family don’t send them to St Francis. I’m telling you this is the worst hospital in Columbs GA.
Absolute worst care in labor and delivery. Bullied, fear mongered, treated rudely all bc of a choice to not get eye goop in babies eyes. Be prepared, if you have to give birth here, to do exactly what they want, and not what you want or …
The wait time is horrible…Came into the ER with chest pain and breathing problems due to Covid. It took them three hours to perform an EKG.
Daughter was admitted. Iv placed and left alone for 4 hrs. IV never hooked up and no pain meds, for kidney stones. Horrible hospital, wouldn’t give me any updates
Dr. Greg Sfakianos is the only gynecologic oncologist in Columbus and the surrounding areas. He used a Davinci robot to perform my complete hysterectomy. I could walk the next day! He has his own Chemo Suite and his nurses and staff are highly skilled, professional, and kind. I feel blessed to be under their care.
Billing department is horrible, well not the representatives who do customer service, but the supervisor over the medical group billing department. She will be in her office and refuse to take a call or tell them to send it to voicemail and …
While checking hospitals in the area to check on a loved one. BARBARA from the EMERGENCY ROOM answered, I clearly identified myself, told her i was looking for a loved one and asked if they were there. Barbara literally laughed and said …
I had a daughter who worked there. She was treated Poorly cause of how she Done her job. She came home crying cause her supervisor said she was ambushing him. They lied on her and after putting up with the mess she tried talking to the CEO …
overall the services at this hospital as far as nurses, General Staff, and doctors are first-rate. sadly I can’t say the same about their billing. they often make stupid little unthinking errors that results in your insurances not paying …
Recently had surgery at St. Francis and everyone from prep-op to recovery were professional and kind. I felt like I was in the best of hands. Dr. Rhodes (ENT) and his staff are awesome and I would highly recommend him if you are looking for an ENT.
As a military family for over 25 years, we lived almost everywhere we have never experienced such rudeness and unprofessionalism. St. Francis staff at Dr.Reinaldo Verson’s office is the worst!! Patients we recording Gorge screening at a …
The horrible place to have your babies, the staff took a bottle out of the trash an feed it to my baby, because it was still in a HR of me feeding my son. He ate an went to sleep an I knew that he would be sleeping past an HR, …
First and last time here.
Never seen any hospital so dirty and old looking. I have seen no sign of a Dr …
I worked night shift and needed labs drawn that morning. Kim Hudson and Bre went out of their way to take care of me without making me wait until they opened. It’s nice when people go above and beyond; showing that they really do care!!
Went to get my back looked at… Told them I need MRI. X-ray is waste of my time. When they bought me back for x-rays I told them no. So I paid 180 copay plus whatever they plan to charge the insurance to get my vitals and questionnaire and …
They helped my husbands life when he had major issues with his type 1 diabeties. And December 2016 my life was literally saved when I had massive 100% blocked LAD heart attack. The Ashley nurses (more then 1 Ashley), Er doctor and espically …
Ver,y, very mediocre service!!!
Went in early yesterday morning to be seen for a really uncomplicated thing but this is after not sleeping for two nights and didn’t want to wait around for …
I, 200% agree with the Client Services’s loudly Obnoxious, Extremely Rushed & Rude, Dishonesty and Unprofessionally Attitudes!! …
Brought mother in for a blood transfusion and the ER staff was decent. The trouble all started when we got to the 2nd floor to her to room. Val (6931) was nice to start. But as the night went on when I was I sleeping an error happened and …
I’ve been the ER waiting room for 5 hours. I’m getting worse. There hasn’t been a report on why it’s slow. No one has given me a Tylenol, nothing. I believe I have the flu. I wish they could do better.
This was the worst hospital Ive ever seen. They are so unsanitary, the nurses all sit around and joke about how sick the patients are. One guy laughed when they found a patient dead in the waiting room. They have this room called the …
My 85 year old father had a stress test at St. Francis Monday and has not felt good this whole week after. Today, he went to the ER and they took his vital signs and co pay but after 5 hours he decided to go home. He decided he could hurt at home. Pathetic.
I thought I would share the email I sent to St. Frances Hospital just a few moments ago…… …
As I write this review, 7 hours of waiting….. with 6% battery life. I submit a review sure I could check Espn or YouTube with my last little but if battery life. I just wanted to make a setting. So unless you are in visible pain they will …
I spoke with both Wendy and Lisa at their office today. Originally I could not get an appointment until October (Dr. Dean is just that fabulous and popular). Wendy and Lisa both called me back ASAP. Wendy was trying to find something sooner and Lisa found an appointment tomorrow! They are so sweet and I have never had a bad experience.
St. Francis ER is HORRIBLE. My father had a fractured spine. The dr’s diagnosed him with sciatica. A few hours later another radiologist read his X-rays and discovered he had a compression fracture of the L5 vertebrae. We had not realized …
I went to the er. This was the worst experience you can have. They have nurses on staff that doesn’t know how to discharge a patient on first shift (they had to go get the administrat to do the paperwork which took 2 hours). Once we get the …
We do not live in this city but were passing through in route to another location when my husband realized he’s left the cord to his CPAP machine at home and long about the same time I realized I would not be sleeping very much. Thought to …
My wife had FOUR doctors from the ER tell her she had a broken knee. Even showed her the xrays. We go to the orthopaedic surgeon and pay 113 out of pocket for her to say “yea four doctors said it was broken but i don’t think its broken” …
This is not to get Information, but to criticized your emergency room rapid care, Today 4/16/2014 I’ve gone in with an excruciating pain, I explained the NP who took care of me Sarah Gay, my pain in my lower and upper back, pain in my …
I was sent to the ER by my GI doctor and was treated quickly. The staff were extremely helpful and courteous. Even though my case was a bit complicated, they did everything they could to speed things along and make my visit as pleasant as it could be.
I will give them a 0 start, but since it’s not possible had to give them 1. Horrible service at the Emergency Room. Went at 12pm and still by 8pm haven’t seen a dr or medications given. The only person that moved fast was the one to …
I would give this hospital no stars if I could, but I can’t. I waited in the waiting room to be seen for over 2.5 hours. I can’t believe they call themselves a hospital. I’ve never been in a waiting room that long. Any other hospital I have …
Let me just add to the 1 star reviews. I went to urgent care with chest pain. Urgent care told me to go to the er. I’ve been here 41/2 hours and am still in the waiting room. Guess it’s not a heart attack since I’m still alive.
Disappointed in the level of care provided for an elderly convalescing total knee replacement patient. Bed baths were not standard and had to be requested. The call-button was frequently left unanswered for unacceptably lengthy periods. …
My elderly husband was in ER 12 hours before being admitted, I watched a roach walking around the sink hunting for something, nasty. The Physician was dirty, Lab coat dirty, did not understand his language. The staff on the floor was very …
I had my son on the 16th and didn’t leave the hospital until three days later because their social worker at the hospital called defax on me due to not having all my medical records and to think about nothing came out of that I …
Sat n the ER from 2:30am until 7:47am bleeding the whole time. Changed my own gauze 3 times. Said something to the receptionist and was told that if i fell out they would take care of me. There was only 6 people n the ER the whole time.
Came to the ER for antibiotics due to a sinus infection that won’t go away after 7 days of taking over the counter meds. Triage nurse was rude and told me that unless it is life or death then I needed to go to an urgent care. Unfortunately …
The communication in the surgery department is awful. Everything from physically misplacing patients to double booking surgeons. Lack of communication to the family. …
Run as fast as you can, this place is awful, this is the worst hospital in Columbus, NORTHSIDE IS THE BEST. If I could give it a zero I would. However there are two 1st shift RN nurses that I must say go over and beyond Tori and Regina …
I love St. Francis Hospital! I had gall bladder surgery in 1984 and a throidectomy in 2016. Numerous minor surgeries in between. Each time I was so blessed to have the best doctors and nurses taking care of me. I would not go to another hospital but St Francis!
After 2 previous ER visits to a different hospital for back pain with nothing done, my other half went to St Francis ER where they did a CT scan and found he had an infection on his spine. He had emergency surgery and spent almost 2 weeks there and every person we dealt with during that time was great.
Worst experience ever. Lack of concern and medical experience. My daughter was brought in by ambulance after having a seizure and blacking out. She collapsed and hit her head on the concrete creating a large gash in the back of her head. …
Let’s just say I’m not impressed with this hospital at all. I’m from the Atlanta area and this hospital is not even in the same league. Most of the nurses are ok but I have encountered a few rude and unconcerning nurses. The place is always …
Very disheartening to see multiple nurses start IV access along with d/c IV without gloves also no hand washing. I watched as nurses picked up an urine specimen cup to do an U/A without gloves or hand washing and another nurse pick up the …
For the love of God stay far away from this hospital. If you are military I urge you to go to Martin Army, especially for labor and delivery. I pray that no one has or will go through what I did in 2018. Stay away from these soulless …
There are so many offices apart of St. Francis. My husband unfortunately had to be referred to a specialist here and his office employees apparently have no idea how to do their job. I’m aware that services provided when it comes to more …
Horrible Emergency Room Horrible
My Mother who is 87 years old was transported there after falling and broke her wrist and nose. My mother was stuck in a room no doctor or nurse came in. I …
Wow you would think as low of a rating as this place has the person in charge or the state, somebody, would have something done.. I came in because of a kidney stone.. was on the floor in pain waiting for 2 hrs before I left and now I have …
WORST ER Department…EVER.. Not only do you feel like you are a burden to the nurses…let me add…no one FORCED them to become nurses. They rolled their eyes at poor sick people, they treated them and me like we were gum on the bottom of …
The staff was amazing. But, the billing dept is horrible. They have sent bills to collections I already paid. They sent false claims to my insurance company. My insurance had to decline it because I never even received those procedures they …
NO! Turn back now…”Here there be dragons!” Do yourself a huge favor and don’t ever set foot in this place. Never, and I mean NEVER in my life have I been to a hospital as bad as this one! Filthy, and lacking in anything even remotely …
NIGHT MARE ON SECOND FLOOR!!!!
This is by far the worst place ever to go to. My husband was admitted for colon …
Nurse Tammy was VERY rude to my mother. we waited over 3 hours in the ER room (expected its the ER) she was having two very large kidney stones and in a lot of pain. bent over a chain for the pain, crying, laying down in chairs etc. when …
First time to St. Francis, went into the ER for what appeared to be appendicitis. The staff was great and charismatic, the service was fairly quick for a busy hospital from 1PM to 7PM. They helped confirm it wasn’t an infection at least, I’d highly recommend them!
The doctors at St.Francis hospital saved my life. They performed a miracle doing so as I was almost gone when I got to them. They have a wonderful surgical and ICU staff. If not for them I wouldn’t be here today . God bless you all at St …
First off it is disgusting, there is found and bloody gauze thats been in the transition room for our stay. Got here at 8:30pm now 1:18 am and they have done nothing for my daughter other than make her wait and an xray. After I said I was …
One of the worst hospital I have had the displeasure of walking into. They are okay if you are an in and out patient or a one or two dayer. But if you are thgere for a longer period you can forget hospitality and kindness from 85 percent of …
The wait time was horrible. Six hours to be seen by a physician for my 65 yr old mother. I took her in for a blood clot in her leg that she was on meds for. Her leg was severely swolen. The front desk employees were disgusting and rude. If …
The scariest ER ever. I was there the night a stabbing victim was brought in. I heard the staff cheering when they received notice that a stabbing victim was in route. One of them cheered, “Yay! It’s Christmas,” and laughed. I later found …
We waited over 5 hours with my 83 year old father in law. He was dehydrated and needed iv fluids. They “triaged” him supposedly. I saw young people taken in before him ( who arrived after him). These folks were laughing, eating fast food, etc. They were quite obviously not in physical distress. Do not use this hospital!!!!!!!
I had to go to the ER last Friday (2/20/15) and as far as ER visits go it wasn’t too bad, better than any other hospital I have been to in the area. They were very busy but the staff was very nice and they did all they could to get …
Sadly our experience was less than professional. Being a small hospital we thought our son would receive personal attention. We were sorely mistaken. He was just another number. After a rare bilateral hip replacement his care was …
ER. Doctor never bothered to see the pregnant woman with unbearable abdominal pain. There was “a shift change” they said. In 40 minutes after getting through the doors we took off and left as by this time our gynecologist office opened and …
Unfortunately I have to give this place a one star review. I came in to the ER because my head was hurting extremely bad. The person that was at the front desk acted like she had no care in the world or even payed attention to who was in …
Do not go to this hospital for anything..I have been here several times for different health concerns and this hospital just doesn’t respect their clients. It’s employees are rude malicious and they are always trying to be little the …
I’ve dealt with this institution on several different occasions. I have never had a good experience. My most recent experience had me return for a follow up so the ENT could tell me the results of a test. The results were “no finding”. …
My husband, who is a cardiac patient, went to this ER with chest pain. He sat in the waiting room for 7 hours, then when he was finally called back, he sat for almost another 2 hours waiting to be seen. This place is a joke. Its a good thing it wasn’t anything very serious, he would have died in the waiting room!
I have been here for 8 hours. I came here with chest pain, numbness and tingling and heart failure. Why have I not seen a doctor yet, had pain medication or anything. I’m sitting by a wall watching people come and go. This is negligence at best.
The administration should be ashamed to carry on the St Francis name. I have never seen such terrible nursing as when I was there for seizures. Getting a nurse to come to the room was unheard of. Thank God for the techs. I laid there …
The emergency room staff was great. Jeramy on paramedic staff was awesome. All With the exception of one ditsy chic and the doctor. Ditsy chic didn’t know where a freaking transplanted kidney is placed into the right ilia fossa. My blood …
Worse ER experience ever. Waited 4 hour and still had not been seen. 3 other people walked out before me because the had not been seen and was there longer than I. If you are sick go elsewhere because you will die waiting here. Would get a …
I recently had surgery at St Francis Hospital and I have to say this is a beautiful hospital. It is very clean and the staff I encountered were very friendly and willing to help with any questions. My Pre-op appointment was very organized …
My husband had open heart surgery a week and 1/2 ago . All the nurses in CVICU were the best! Katie gets A++ she is a very caring and helpful nurse. And in P1, Gia was great also. Being a nurse is hard work and these ladies are excellent at their jobs. Thank you for all your loving care!!
I took my husband to the ER with high blood pressure that wouldn’t go down, a horrific headache, and seeing spots. They did some test and the doctor told us that he had a sinus infection that was going into the brain. I didn’t understand …
The absolutely worst medical attention ever!! Been in the waiting room for 12 hrs for chest pains they do not care about you!
I came here to get tested for HCG both in blood and urine due to a missed mensural cycle. I was dismissed and handed a paper diagnosis describing painful mensuration (I hadn’t had my cycle for two months, nor was I experiencing any pain. …
January 22nd, 2020. Had to have a delicate procedure. It was scheduled here and performed expertly by a doctor that gave me complete confidence in his abilities. The staff I interacted with during registration, pre op, and check in were all …
Came to ER with my mother because she fell and may have broken her ankle. We’ve been waiting for 4 1/2 hours in the waiting room. Have yet to see a doctor! People before us waited just as long or longer. Would not recommend St. Francis ER. …
MY REVIEW IS OF THEIR EMERGENCY ROOM SERVICES.
If you can, go somewhere else for emergency care. Love your family member also and get them to another ER. As a patient I felt like one of a herd of cattle …
I came to the ER because of extreme abdominal pain in my right side. I was admitted into OB, because at the time I was just over 20 weeks pregnant. There was something wrong with me, I knew it. I explained my pain to the nurse. I explained …
My husband is a peritoneal dialysis patient. He’s been on dialysis over a year and has been seeing a nephrologist for 5 years. I brought him to er because he had had the flu but days later very weak still and not eating/drinking. …
Although the rooms are spacious,and inside it looks great ,it took so long for nurses to come see the patient I went to check on .I won’t name names but I will say that many of the nurses have poor attitudes. I could hear a woman crying and …
The level of care is horrible. My family member coded… There was no sense of urgency, no help arrived until 5 min after the code line was called, one nurse ran to the front desk, asking the nurse at the front desk for a piece of …
When I lived here years ago (30+) St. Francis was a premier hospital in this area. I know this next statement just might shock some of you, but I had much rather be in a VA hospital than St Francis. I have received much, much better care at …
The ER or Emergency Department had at least 80 people waiting. One man told me he has been here for 41/2 hours! This is the worst experience my wife and I have ever had!!! Two people behind the counter talking about their personal lives?! …
Overall; orientation was a good experience. A few hiccups but no major flaws.
The absolute worst emergency healthcare system in columbus georgia. I’d suggest a new administrator, a more efficient way of evaluating patients and a cleaner environment.
Arrived at 7:18pm. Had to leave at 1:32am due to not being seen. My body was exhausted. The only explanation they had was beds are full. They kept taking patients. Horrible service. Gloves not being used by ER waiting room staff when handling clean ups or patients. Will never go back there.
There is absolutely nothing that I liked about this facility or its staff. My Grandmother was neglected and mistreated. She was actually denied pain medication after being diagnosed with stage 4 metastatic lung cancer, simply because the …
The wait time is long, the nurses don’t come and check on you and when they do they act like you’re bothering them. Poor customer service. I was standing at the nurses station for like 5 minutes in front of a nurse that never acknowledged …
This stay for my mom has been a stay in hotel hell. The incompetent actions taken in Er sent my mom into congestive heart failure. Caused her to crash and have to be placed on ventilator. She came in with blood in stool, they put her into …
I just had such a great experience here getting blood taken. I’m very terrified of giving blood and two workers specifically, Kim and Juhanna (sp?) were so very kind and and professional and really put me at ease. I was talking a lot and …
I was not treated fairly & being ignored over meals that I was not supposed to receive. Step your game up. At. Francis. I’m about to turn down all my services til I’ve eaten & it’s been 4 days
I’m glad this hospital just got sued for 26M in malpractice. This hospital is a hostel for lack of better words. The physicians are horrible, most of them are either DOs or achieved their MD out of country with medical schools that are a …
My wife is 41 weeks pregnant we were scheduled at 4 am to be induced we were told to get there by 3:30 and we live a hour and 30 minutes away when we pulled into the parking lot at 3:15 we received a phone call telling us her room was not …
This is the worst emergency room I’ve ever been in . They did not wipe down the seats . The clientele is polite , but extremely unaware and unhelpful . I came here with my bf for his concussion at 10:20 pm and it’s currently 4:14 and we are …
The staff was excellent. Especially in the PCS Cardiac Care Department. Lori and Shanna were a great team. Their work ethic was prompt. As a visitor myself, they made me feel at home. Your cafeteria needs a lot of work. Cafeteria staff was …
My wife and I can’t praise SF hospital enough. We basically had a walk in labor and it was one of the best experiences I’ve ever had at a hospital. Keep up all the good work at labor and delivery. Big big shout out to Bridgette the RN and Melissa the midwife. Also Joy the midwife. They’re living Angels.
This emergency room is sick waiting for five or more hour not good bad black nurse period
I want to thank PA Kristina Waggner for helping my 4 year old son in the ER the other night. She was very thorough with diagnostic testing and did just enough to be completely sure my baby was going to be 100% clear to go home. She was …
This would be a real good place for a hospital. My mom has been here 6 days now the nurses are hit or miss most of them are miss. We had one named Fabrezza who shouldn’t even be a nurse at all absolutely no bedside manner could not figure …
We have had nothing but horrible experiences with St. Francis. The ER staff are the rudest people I have ever seen in my life. My husband was a cancer patient and we went to the ER with him due to him throwing up, having diarrhea, real …
Great company to work for! I love working in the center for breast health.
Stay away from this hospital! St Francis has the worst service of any hospital I’ve ever seen. Went to the ER with my father having chest pains and pain when he breathes. He waited for over 4 hours and never saw a doctor. He told the …
Horrible experience as the wait time was 4.5 hours. I went in with heart issues and waited forever. Never saw a doctor. Had to go to a different hospital. I cannot believe how they handle things now. People who were hardly sick were …
My son was referred there by a medical provider that day. We were in the ER for over 4 hours and I had to have my husband call to ask why we were waiting. They told him “There were no beds and were not going to be for days”. They told me to …
Sitting in the ER listening to the nurses make fun of the patients. My nurse had an attitude. If it continues while I’m here I will be pressing charges. Came in 7/10/21 at 1 left on my own at 7 nurses tryed to force me to sign papers and …
I took my daughter to the ER tonight. The staff there were all nice. A special shout out to Frank( very nice man) and Bill. ( so nice and funny) Ashley ( very nice) Tameka? The PA …
Hospital has improved since the merger. I used to avoid St Francis at all costs after several terrible experiences over the years. I decided to give it one more try last month and I’m glad I did. Treatment was fast and everyone was nice. …
This review is about BILLING ONLY. The quality of care we received was excellent. …
The only hospital I trust. Not only because I have an extreme dislike for the medical center, but also because pretty much every experience I’ve had here has been amazing. I delivered my baby in the Women’s Hospital and it was absolutely …
My husband went to the ER unable to breathe. They told him he had pleurisy. Gave him a codiene pill and sent him home. He never improved, so he went to the cardiologist there. He was assured the problem was in his lungs and definitely NOT …
Checked myself into the ER on Saturday night, and was immediately met with a huge “JESUS 2020” sign inside the hospital. So unprofessional. A small child passed out in the waiting room while I was there, and there were NO EMPLOYEES present …
I’ve had 7 surgeries/OR procedures in the last 2 years at St Francis and I couldn’t ask for better treatment or care. Everyone from check in to post op were very kind and caring. Dr John Adams is the best doctor I have ever had to deal …
Waited at St. Francis Emergency Room for 14 hours. No vital signs or triage was done until after waiting 6 and 1/2 hours. The entire emergency room is filthy, there is trash everywhere in the waiting room and when you go to the back used …
Id say I loved it but I do not like going to the hospital at all. I am 33 pregnant and have had to make three trips to the ER thus far, once was on Thanksgiving. My physicians and midwives partner with St. Francis so that was my chosen ER. …
My mother had surgery which went great! After she was moved to a room however, it was downhill. First of all it was hours before they hooked her IV back up, needed for antibiotics. It took me asking a few times and several hours before …
I was very impressed with St Frances Hospital, Dr. Ibrahim and the entire staff. He explained the procedure in layman’s terms, answered questions fully, gave us plenty of time, and even called the day after the surgery to make sure …
This star should be a zero!!!! It wouldn’t let me though not put a star. This Hospital needs a new overhaul. I Went to the ER yesterday for my heart going in and out of Afib. Registration and testing went quickly. (My heart rate was and …
Just spent 2 1/2 days at St. Francis Hospital. My Nursing care was absolutely top notch. They all were extremely professional and caring. My ER nurse did her job with ultimate ability. All 110%+. …
St. Francis Hospital was quite an experience for me. I’ve never seen such behavior in my life at a hospital. It’s like people are working cause it’s a job. Like they feel as if the same way they came looking they will leave looking. Which …
My father in law was brought in by ambulance. He’s 84 and has pneumonia. They did nothing for him and discharged him. He came home and his IV port was still in his arm!!! Fortunately I have medical training so I was able to remove it. I understand that they’re overworked because of covid but this is unacceptable!!!
DO NOT GO TO ST. FRANCIS HOSPITAL FOR ANYTHING!!!!
My fiance went in for a CT scan with and without contrast. The person doing the scan trying to get the needle in the vein stuck her 4 times before getting it …
In less than an hour I’ve already been seen for what I came in for and I really appreciate how kind the staff is. Anytime I go to Piedmont I have to wait over 4 hours to be seen, they take your vitals and then ask you to sit back in the lobby to wait double the time you did the first time..Thank you a ton for your service
I arrived at the St Frances ER on March 7, Sunday afternoon due to a kidney stone, with fever and chills. I signed in and got my blood work done fairly quickly then had to wait a while to get my ct scan but eventually had that done only to …
My experience was terrible. The ER staff took care of me when first arrived once shift changed it went down hill. They gave me portable pot to use and left me sitting there with no tissue. The icu night shift nurses was wonderful but when I …
I’m a new employee and my first week here has been incredible. Everyone I have had the pleasure of talking to and trained with have all been amazing and so helpful. I’m very excited to be here.
Went in for a abscess waited eight hours, the abscess busted while in the waiting room. Finally had my wife to come and get that makes no sense. I would give a 0 if I could. Will never come back.
My husband was admitted for issues with his heart and had to go into surgery. Everyone we met were helpful and I can’t say enough about the nurses and staff! They made a very scary time in our lives as comfortable as could be and they …
We live in NC but a family member is in the hospital and everyone has been great. I would like the thank Dr Messersmith in the ER, Jenna, Robert , Mark and Chase in ICU. Also Michael and Macy from 3rd floor south for providing us with updates. It has meant alot to us .
I am a former employee contracted with g4s/allied security. I started working there because enrichment services sent the teachers home due to the pandemic. It was May 2020 when I started working/training for the job. I was extremely …
Okay, St.Francis let’s be honest here. Your lying about your covid patient outgoing and incoming. You said the covid rate isn’t high but one of your nurses just told me that the beds are full due to covid. So which is it? Why do you have …
This hospital is typical of the culture in Columbus. The hospital itself is fair with regard to patient service, quality of doctors and nurses, but it’s an old building incapable of handling patient inflow expeditiously. Support staff are …
Today I was a patient at St Francis ER. I had an exceptional care team! Dr Dawson, Allison, RN and Justin, RN were amazing to not only myself but my very scared husband!
My husband has had several outpatient procedures here. We have been extremely pleased with the treatment he received from the staff. Everyone is extremely friendly and helpful. The nurses were all very friendly and answered any questions we …
Took hours to get a test result back they said would take 30 minutes. They told me to ask the front desk about it if a hour had passed so I did. Front desk nurse had no clue what I was talking about looking at me like I was the inpatient …
My first week at St. Francis was great! My department (OBA) made me feel very welcomed and comfortable!
I ended up in the Emergency room at St. Francis recently and everyone from Cameron, who checked me in, to Amanda, who initially cared for me was amazing! The care I got was compassionate, quick, and effective. Thank you to the ER Staff at St. Francis!
Took my 3 year old with high fever, sat for over 11/2 hour her name wasn’t called, but we walked out whe this 7 year old girl bleeding from her head the mother went to the receptionist and gave the poor mother a lame excuse, showing no …
I was scheduled for an induction at 2 am. I filled out all of my paperwork and Jennifer from labor and delivery even called me the day prior telling me how much my copay would be. I was told I could pay over the phone or pay when I arrived …
If I could give a 0 I would . Came in at 5:45 for pain in my right side . The sharpest pain I’ve ever had . It’s now 11:26 and the whole lobby is empty including ppl I came in with . Except me . I was told that because my issue wasn’t …
Been here since 11 am it’s now almost three pm. My boyfriend had severe back pain. He couldn’t move without it causing even more pain. People who came in hours after us was seen waaaaaaayyy before us. This place has nurses and doctors …
Not happy with how I was treated When Oh Lord coming with chest pains but not hooked me up to a heart monitor only had a pulse ocks and EKG.Put me behind curtion area no one looked in on me for 2hrs And I there for hours.The Health Care what it is Back in the room I could have died from a heart attack.
Recent experience with the Emergency Room was fantastic. Loved one went to ER, when we arrived after the ambulance we were greeted in a timely manner and were informed of my father’s condition. The nurse (Justin) and Dr. Ragan were both …
I just had surgery at St. Francis yesterday and I have nothing but nice things to say about my experience. Every nurse, doctor, and other employees that I came in contact with were very nice, friendly, and put me at ease. I know I cannot …
This Hospital is totally rude! I called to find out if my friend was there as he had a heart attack and he told me he didn’t think so then transferred me 4 times to ppl who I also asked and they just kept transferring me 4 times without …
Husband and I are new in town and were referred here by his doctor due to abnormal ekg and severe chest pain. It’s been 2 almost three hours and he’s still waiting to be seen… I understand we are in a pandemic and things can get pretty …
I’m so glad to be apart of the St Francis Family! Their name speaks for its self! I can’t wait to see my growth with them
Absolutely the worst hospital ever, while my aunt was in CVIC, she had stool stuck on her from her right leg down. Stool stuck on her bottom as well as a stool soaked pad under her. When I mentioned this to the nurses, they called …
I have never once been so petty enough to come on here and leave a bad review but today I am! My nana needed emergency care and they had us wait 6 hours before actually acknowledging her and then 4 more hours waiting to be checked out! The …
I just want to thank the doctors an staff of StFrancisDr Adam’s saved my life when he removed 2’ of my colon. The nurse in staff was great. One especially I can’t remember her name but she saved my life again when she installed a catheter to spite my screaming God bless you young lady an your big pink glasses.
I went into the hospital with a very high fever. The waiting room was crowded and it took several hours to get me into the ER, once there they immediately started testing and found that I had a serious infection of my right kidney. I spent …
I received a missed call from them. Tried to call them back to see why i had a call from them and 2 different ladies hung up on me without saying anything. The staff is extremely rude everytime I have to have some kind of communication with them.
My 82 year old mother was taken to St. Francis from a rehabilitation center because she had what they said was a bowel obstruction. She was in the emergency room for 24 hours before they got her a room. The hospital was filthy, urine sample …
It has been such a pleasure to work with so many caring people who are passionate about providing the highest quality care to their patients!
This place is amazing!
Took my elderly mother to ER at 10pm last night. Possible Heart issue. Been here over 12 hours, supposed to be admitted, but the hospital doesn’t have the staff to accept the patients. (13 were waiting.) The floors are dirty and have …
On August 17th, 2022 at about 2am, I entered the ER with my 4 year old African American son. It’s important that I acknowledge this because the world we live in sees color and May act accordingly. My son stuck a blue object in his nose. The …
From a career standpoint, this place was less than impressive. On the website they have a “recruiter” listed as well as her number. We had some communication back and forth and I ended up with an interview for a PRN contract. The ER staff …
Feb.3 the ER is filthy employees opening draws or cabinets just leaving them open. Use to be a nice place
I had a C-section here with Dr Rheul and it was a lovely and smooth experience. The birth center went above and beyond to make me feel listened to and helped. This review isn’t about that. Hence the 5 star review there. Their billing system …
My father was taken to St.Francis Hospital with atrial fib and trouble breathing last night. He received excellent care in the emergency room and was later admitted to the step down unit… which they explained to us was just a step below the …
Staff was friendly and professional. My gripe is after surgery I was discharged and told They couldn’t send my pain med prescription to the pharmacy and that it had to be taken in person. Fine, but why wasn’t this given to my spouse who was …
The worst customer service ive EVER received !
Now the clerk Caucasian lady at the emergency room she was so patient and professional and was very helpful. …
I was referred to be at ENT. Overall service was terrible.
Changed my doctor without talk to me and notified me with text 1day before appointment. Made me wait in the hall way while examine room is being ready??? …
St. Francis has been absolutely amazing for me and my family. We have always received the highest level of care. It didn’t matter if it were a routine visit or a life saving surgery. The providers and staff consistently exceeded my expectations.
St Francis is not only the place I work at, but it’s also the place I gave birth to my daughter this March. It has been a great experience to not only be a patient, but also an employee at a great hospital. In both experiences I am/was treated great and the people here make you feel apart of a family.
Someone there stole my moms purse. She had it in emergency when we went in and it disappeared later.
My brother went in for shoulder surgery and didn’t come out.
I hope I never have to see that place ever again !!
They had me locked inside the ER well beyond 8 hours. Place needs the health indefinitely. What type of hospital will locked patients inside, in order to leave you must have a guard to unlock it.
Husband went to er w chest pains and Nausea on Wednesday Sept 14 at 9:30 am it is Thursday 11:41am still in er still have not seen a doctor I’ve even called his cardiologist to find out when the dr would be making rounds. Apparently no one has a clue. Disappointed is an understatement
Just got the worse treatment ever in the ER. I am in so much pain and discomfort and short of breath chest pain You don’t do any test to confirm flu but you say i have flu. you give me 1 ibuprofen and sent me home to suffer. Worse staff ever. Other than Ms Eileen she was so caring
I took my husband here because he couldn’t move his neck. We waited about two hours before they took him for x-rays of his neck then it was another hour. before he was taken to the back an 30 minutes later a nurse came and gave him some …
Shout out to Mrs. Rosella in the surgery waiting area! From the moment I stepped in the hospital, the staff has been incredibly kind. It has been a nervous and stressful day but staff members have made it better. Their kindness and willingness to help has made this day a little better.
My mother went to the emergency room with an open, gaping, and profusely bleeding wound clear as day on her face, in addition to passing out in the parking lot of the ER, and it’s take an hour and a half to be called in for triage, another …
Obgyn associates Are AMAZING! However the ER needs a lot of work. My doctor had called to let them know I was on my way with post birth complications and we are STILL waiting and it’s been over an hour. Get it together please.
DO NOT USE THIS HOSPITAL!!!
I went in October for severe stomach pain and was given a good faith estimate of …
If possible to give negative stars then I would. St. Francis ER is the absolute WORST!! I took my mom there and we waited over 7 hours to NEVER see the physician. We checked in and waited over an hour for triage, There was a Nurse …
Was directed to St Francis ER because Ive been having a series of anxiety/fear attacks with non stop crying – reason unknown. Signed into the waiting room specify that i DID not need to see a medical Dr. but someone with the Psch unit. I …
The staff was phenomenal. The wait time is problematic. Nurse Tom was amazing, Dr Hoffemeister super thorough. I had hysterectomy Dec 28 a week later, labored breathing. My Dr said go to ER to rule out blood clots. I was in horrible …
The nurses absolutely rock! The rest of the hospital? Not so much. The food not only bad, it’s terrible! Dried out turkey slice with equally dried out rice for lunch. Dinner topped that experience. Dried out pasta with scant sauce and mushy …
Came to visit/ help my uncle. He traveled an hour up here and was admitted. He asked for me to come get things out of his truck. I checked in and made it to his room for his keys. I navigated to the Butlers parking lot, without realizing he …
I give the Doctors and nurses in the ER, OR, and 3rd floor 5 stars. They were kind, helpful, and very cautious. I give the management and other staff 2-3 stars. It was not the most clean, and it was impossible to find our way around all the …
Took my husband in yesterday with breathing issues.
Everyone was super nice, took us right back.
Yes we did have to wait a good while…understandably seeing how everyone in …
Tuesday, July 26, 2022, I was admitted to St Francis Hospital. I was placed in the emergency room for 12 hours in filth. When I was admitted at 7:46 AM, the admitting RN had mopped the waiting room and triage room because housekeeping did …