St. Francis Medical Center is a 339-bed health care facility located in Monroe, La.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
309 Jackson St, Monroe, LA 71201
Very dissatisfied with the health care of my love one.
I never choose to go to St. Francis, if at all possible. Occasionally, you’ll get good care, but more often than not, I’ve witnessed general callousness from staff. Once they refused to treat someone who yelped a profanity in surprise when …
Dr. Soler, and ALL nurses in NICU, labor && delivery and even postpartum are the absolute best. …
Unprofessional
Ready to leave here
Efficient professional staff.
Such a great experience!!
this place is amazing nice people
The worst hospital I ever been
They treated me excellent…
Very nice
Easily the best hospital I’ve been to.
Been sitting in the ER waiting room for 7 hours.
The biggest rip off and THE most greedy hospital ive ever been to
Worst service ever, Dr.Shaheen is a prick and this is a very slow and rude hospital
It’s a hospital to help those that’s sick, injured, or giving birth or etc.
ITS A NIGHTMARE . THE PHONE NEVER GETS ANSWERED. THERE IS PROBABLY BETTER TREATMENT IN A THIRD WORLD COUNTRY
They saved my life. God is good
A bit pricey and functions not well synchronized, we had an interesting experience…
I was on the 3 floor there treated me like family my mom stayed with me and the same whit her
Very professional
Best hospital with very courteous staff. Loved the way they treated the patient.
Been there several times for my heart amd each time they have been wonderful and caring.
Great place! Mainly interacted with Labor and Delivery and they were world class!
Great services my aunt was treated there, and I’m from another state, and they treated me with kindness when I was talking with them……
Well all i can say is they saved my life and was treated well. Thank you all who was there for me.
Wait time is super long.
I love it
I prefer St. Francis Hospital because it is so close to where I presently live!!
I HAVE BEEN HERE FOR HOURS AND NUN HAS BEEN DONE 🙄 …
Great customer service
I checked in at the front so that I could see my son on the 3rd floor.
Not the best care at this ER in my experience. Don’t recommend. Use other local hosptals when you can. They also don’t accept as many insurance companies as other ERs do in the area.
Pathetic, we had a great nurse, she was totally overwhelmed, the er is understaffed and there aren’t enough beds to go around. Don’t waste your time here, folks.
Mission-minded health care at its best!
Everyone there treated me with so much respect very professional and kind especially lady called Beba
The er wait was shorter than that at most hospitals and the staff are well trained and very down to earth with their patients.
Worst experience I actually had loved this hospital until it came down to my kids the nurse an doctors in er were very rude my son was down bad sick had brought him back for the second time to find out he had flu and bacteria in his lungs …
Fast response,after that I got released but they keep my wife over night,nurses were courteous but under staffed in ER.they did,nt have a room so stuck her in the Back in a room no tv ,had to ask for every thing water ,chair for for me also …
Could go quicker if delegated better
They allow “3rd party physicians” to charge up to 2000% over going rates for some services in the ER that some insurances will not cover leaving you responsible. It happened to me. BEWARE.
I had surgery on my hip Dr. Bailey did my surgery and he was amazing and all the nurses except one was amazing and the physical therapy people that worked with me where amazing too would recommend them to anyone
THIS HOSPITAL DON’T DESERVE ANY STARS!!!!! THEY ARE RUDE!!! NO COMPASSION FOR PATIENTS OR THERE FAMILY!!! I ASKED IF THE DOCTOR COULD COME BACK IN?? I WAS TOLD NO HE COULDN’T!! THE NURSE ON THE 3RD FLOOR KATHY SHE’S RUDE NO COMPASSION AT …
yes I have billing problems. this hospital saved my life in the month of September 2016. no way am I angry with them.i am alive and very thank full.
Been here since 2:45and it’s 5:42. This ridiculous.
Poorly cleaned, there was blood on several spots on the floor and sheets. Nurses dont detail what is going to happen, and doctors are just there to tell you what to do, and expect you to listen just they say so.
Nursing care leaves a lot to be desired. There’s always one shift that doesn’t seem to have any sense of urgency to answer your needs.
Pt staffing is really good
Outstanding professionals provided efficient care through the Emergency Room and admission to the floor. Thank you to the ER Physician, ER Nurse Caroline, 5th Floor Nurse, Drs. Rittelmeyer and Dr. Napoli for such tender care and quick results!
This has to be the WORST experience ever. My father was put brought her and diagnosed with pneumonia and put in a make shift ROOM IN THE ER HALL WAY where every one could pass by and see him and here all his personal infomation!! on top …
These are some of the most uneducated Er Dr’s I’ve ever had to deal with. Cant read a simple X-ray and I couldn’t understand a Damn thing she said. I came in for a broke ankle and heel. She said what do you want me to do about it? She said …
The hospital bosses should really have a talk with their people in the emergency room sign in area about their vulgar language. Went there on a Friday night on the 19th at 9:30 pm. It was MF this and MF this about football, no place for …
I was an employed at SFMC as an RN for many years and though I no longer live in the area I have always considered the staff. doctors and employees as family for a long time to come/My mother was also a patient as and passed away at SFMC …
They’re theives. The first time we were in labor and delivery, we left an ipad. We called immediately, and they “couldn’t find it”. The second time we lost a pearl necklace also called immediately. They said they couldn’t find it. We stated …
I was there for 2 months. Extremely sick. They were wonderful to me and my family.
One of the aides brought my cousin’s food in the room and sat it on the table and walked out in a hurry. He couldn’t get to his food because the table was in the corner a good ways from his bed. He tried to stop her but she ignored her. …
My son was premature at 271/2 weeks and started on a down hill path after 7 or so days they could not find what was wrong with him. The X-ray Tech said Pneumonia and the Dr. said it was not. after he got down to just over 1.5 pounds we had …
You and your health are treated with high regard. You are the number one concern with open communication between staff members and patients. They really work as a team and treat you like family.
Don’t go here if you get brain tromma they won’t help
Went to hospital for extreme pains, they couldn’t find anything so they sent me home and told me to suffer some more. Did an ultrasound and found nothing and prescribed me some antibiotics for pain? Now I have a $2000+ bill and was just told to suffer more. What kind of hospital is this?
The ER Doctors are a joke! The staff is very prejudices its very sad and unsettling. This experience was the worse i hate i waste my time and money with the likes. May God have mercy on your soul. You do not deserve even one star!
The people were nice but I just felt so neglected. When I first got there, I asked to see a doctor but instead, I kept talking to a bunch of nurses who seemed to be in a rush and the doctor never showed up. I left the hospital with so many unanswered questions.
My son was triaged there with his teeth inflamed & supporating, in tremendous pain. Two people looked at him and TOLD HIM HE SHOULD NOT HAVE COME! I’m sorry, would you guys rather he dropped dead somewhere else? Of course you would have, …
The people St.Francis are very helpful and friendly they seem to have their heart in the right place love the attitude
I came from Indianapolis Indiana to visit my dad in the hospital, just to see how racist they really are down south, it’s amazing how racist they are but I caught and told them about it, I would never want a colored folk to go there they might kill you
Horrible experience…… I went in with my 2 year old who was running a fever of 103. Got straight in for registration, there was one person in front of her for triage when we got there. As we were waiting more people came in naturally and …
Folks, seriously, go somewhere else for medical care. My husband had a heart cath yesterday, the entire experience there was horrible. First, I will start off with the doctor ( hilbun) I might add. They scheduled the procedure for 10 am, …
The worse hospital in Monroe. 1/4 of my family has died at this hospital. Some weekend African doctor ordered 3 doses of blood pressure meds for a family member when her BP was normal. Luckily the nurse in charge at the time used common sense and refused to give but continued to monitor the BP. Do not send your family there.
Family member had multiple safety and service issues during a recent extended hospitalization. She was ignored, treated like she was drug seeking ( and told to her face she was by nursing, and doctors, and ancillary staff), untreated/under …
Girlfriend was crying in the waiting room for 2 hours. Asked them several times if there were gonna be any rooms available, and they said yes. After 2 hours I finally asked again if they were ever gonna let my crying girlfriend with …
Saturday, June 1st, 2019, my husband and I both went to the ER. I’m not sure who gave “Dr John” a medical license but they should be ashamed of themselves. I wouldn’t let him practice medicine on my Doc McDtuffins doll. The man has zero …
If it was possible I would give a -5 star review, had to take a friend to the er she’s pregnant and was having so much pain she could barley move at 10pm she’s been there before and we do all the paperwork the lady behind the desk gave her …
My 90 year old brother is in that hospital with pneumonia, I call to see how he is doing, the nurse answer the phone I tell her what i want and she says ok, put me on hold and never come back, and this several times with different nurses, …
I hate this place….I have been here so many times because this is where the mursing facility my parents reside at send the patients. My , a stroke victim that is contracted, has been in the ER since about 9:30 am and we are still here. …
Dr. Fox and the staff at the pulmonology clinic provided the best care imaginable for my husband! Ms. Barbara at the lab was such a pleasure also!!! I would highly recommend them to anyone.
My husband was placed in “stage 1” which is basically an examination room, with a non-working clock for over 24 hours. He was brought in by ambulance for severe abdominal pain and rectal bleeding from his ulcerative colitis. Take to ER – …
Came in to tell me we owed 400 after being there not long at all. Still hadn’t diagnosed my son. Never coming here again. Rather go to Oshner.
If I could give no stars I would. Went to the er with my son who was having pains in the back.of his head running fever and BP was high. Waited and hour in the waiting room then get put in a room and a hour and half later I ask the nurse …
I spent 24 days there and was treated with utmost’s respect!!!! The Best Doctors and Nurse’s!! Very clean and courteous facility!!! Awesome food also!! Cardiac unit is Awesome!! Many thanks to all the nurses and doctors and staff!! They saved my life!! Y’all are Totally Awesome!!
I want to first thank God Almighty for everything. Thank you St. Francis Nurses, Security and staff for such a great experience this past Oct. 19th, 2020. We had our baby girl delivered by Dr. Gullat who was absolutely phenomenal at St. …
Went there last night and was ther for 4 hours my fiance is pregnant and having back pains and they said it was going to be another 2 to 3 hours before she was seen no one should be in a er waiting room that long when pregnant
If I could give no stars I would! Spent 2 and a half hours in the ER with my 19 month old son who had been having fever all day and liquid yellow WATER poop! 2 others came in after we did and did not seem all that worse no signs or being …
They have set up a two-tiered healthcare system which discriminates against the unvaccinated. The vaccinated in their covid units are attended by physicians who are employed by St Francis directly, while the unvaccinated are stuck with …
I was born at this hospital and don’t remember much about that but I’m still alive and so is my mom. So it must have been a good visit then too. Since then I’ve visited the hospital for several things: x-rays, stitches, getting a hook …
I Had a double hernia surgery about nine months ago with Dr. Bart Liles as my surgeon. I am greatly thankful for everybody that took care of me that morning! Everybody waited on me and was happy to provide me with anything I needed. Plus, …
SFMC is the only hospital that I allow in our family. It sometimes has problems with staff but that does NOT make a bad hospital. I had 1 experience that really made me MAD. I went in by ambulance after a fall in my home and I am still …
I had my baby in December 2019. I was treated with upmost respect and they nurtured my newborn so well. The nurses there are not only 100% professional, they are also godsent. Down to the cafeteria workers and janitors, they were all so sweet.
My son was admitted through the emergency room and had gall bladder surgery. We were there for 3 days. Dr. Liles did the surgery on Saturday. It actually saved my sons life!! He was close to dying and 2 other emergency rooms in 2 other …
I am not from Louisiana and only here visiting with family. I have do have a few health problems and yes I do understand at my age I shouldn’t have that many. However, I have them due to a severe car accident that has caused severe health …
Me and my wife were so excited to have our baby girl. Unfortunately st. Francis and there staff took away from this precious moment. …
My mom is currently hospitalized here in the CCU and they have been keeping such a close eye on her and constantly giving any updates. I feel confident in knowing that my mom is getting the best care that she can receive here .
My six week old daughter,just got to come home the other day;from the PICU at St. Francis. She had RSV and Pneumonia.
I could not have asked for better care for her. …
Stayed in ER nine hours waiting to go to the heart floor . Never was informed on what was going on . Went days without eating test scheduled but never came . Once a day I would see a nurse. Took all the electrodes off and went to the bathroom nurse never came in to see if I was alive . It a third rated hospital.
This facility is excellent when it comes to being here to draw your blood on time but when it comes to feeding you plan on going hungry
My sister was brought to ER in respiratory distress. While receiving a nebulizer treatment, in came a woman requesting payment…… $502.00. Unbelievable!!!!! She could NOT breathe and you’re wanting money!!!! Are you charging everyone …
The worst hospital ever! I went in for a reaction to a blood pressure pill (I didn’t know it was a reaction at the time) my husband showed the doctor the pills I had taken and the doctor wouldn’t look at them. He told my husband I had …
My sister had a baby here yesterday. The entire experience was so positive. The entire labor staff was knowledgeable, understanding, patient, and informative. This is her first birthing experience so all in all I️t has been amazing. (I️ …
We waited in the waiting room for 4 hours before I finally got seen by the “physician.” The nurses were all friendly and apologized for the wait, but this doctor was the worst doctor I have ever encountered out of all the doctors I’ve seen …
I’ve always stood by St francis and always said that it was the best place to go to if you ever had to go to the hospital but I will never suggest going again to anyone I had my 1st born here and it was absolutely an absolutely an amazing …
They don’t deserve the one star that was given. I went to ER and they swabbed my nose the nurse dropped the swab and I refused to do it again. The nose and throat swabs that were good were not sent to the lab so it was all done for nothing …
I have NOTHING positive to say about this place. Glorified urgent care with no capability of treating any medical issue, big or small. You’re better off going to Baton Rouge or Shreveport.
If I could rate this hospital 0 stars, I would. The entire stay was a comedy of errors, and not in an entertaining way. First, they wanted to dig around with a needle for fluid in the lungs they weren’t sure was there. Second, the doctor …
This review pertains to the EMERGENCY DEPARTMENT ONLY. My family has experienced great care in other departments such as labor and delivery but the non-care received last night in the ER was nothing short of deplorable. …
If I could give no stars… I would. The ER was horrendous! I went to an urgent care before hand and they immediately told me to go to the ER and actually recommended this hospital over the towns hospital that I was in… I waited in the ER …
I like the way st Francis hospital take care of there’s Patient sometimes I guess it’s just me I get so upset they can’t see my wife Wright then I do understand they have other to take care of I just don’t want nothing to happen to my wife …
Health care is okay, but St. Francis medical center has some of the rudest, most unprofessional nurses in the medical field. My fiance was told by a nurse to take her own leads off of the EKG machine. This hospital is a joke and keep in …
I took my 82 year old mother to the emergency room, this morning at 12:30am, because her blood pressure was 206/110, which is obviously extremely high. She made it to triage, which I thought would be good. Once we made it to the back, we …
The nurses don’t have a great attitude while talking to you won’t even let you get in and visit after waiting 4 hours in the cold weather I won’t recommend
Had a horrible car accident and Dr.micheal Rommen sent me to work without restrictions after one day despite me having a physically demanding job!!! They are jeopardizing my job and Meline Gram the charge nurse was rude cut me off mid …
I’ve been there two separate time in the last to months. I was screamed at also ridiculed for being at the hospital because they did not believe my 4yr old looked very sick and she had RSV and a lymph node swollen 2 inches long sticking out …
I go into the emergency room after medium wait in the waiting room with complaints of diarrhea and vomiting. I’m treated with medicine that they said would make me sleepy and tired. In between bouts of vomiting I am also met like someone …
Came here due to my wife having a seizure. First time on Feb 14, 2021. We received wonderful care, got her medicine and had the CT scan done within an appropriate amount of time. Fast forward to Apr 13, 2021. Wife has been stepped off her …
They killed my husband! Did not have a neurologist there on staff and refused to transfer him to another hospital! I can’t understand how they sleep at night knowing all the people they kill and the lives they crush.
This is for a friend she was having pains while pregnant they were absolutely no help what so ever her placenta was deteriorating and they just sent her home at 40 week she went to Conway and they helped her and put her on the drip Immediately do not go to st Francis to have a baby they will not help you
Had 12 hour EEG at St. Francis recently ordered by Dr. Pena. The nurse, Lindsey that performed the EEG was really great as is Dr. Pena every time we see him. I drive from Shreveport because the care we get is the best! Dr. Pena’s nurse, …
I went there with stroke symptoms. Everyone took excellent care of me and was kind and caring. I am now looking for a pcp with them
i was born here in 2010. Whoever my doctor was dropped me head first into the trashcan? I dunno.. But my parents say the doctor wasnt holding me right and i slipped out of his arms.. now my head is practically dented 🤷♀️ …
They make you wait for hours on end while they play giggle and talk. But not tend to the patients may come check on you after 4 hours and then say they been waiting on urine that you told them was ready hours ago. I hate all the hospital around here do your job. You don’t get paid to chit chat.
The care they provide is usually very good, but the mask policy in their ER is completely unenforced. Their ER waiting room is a cesspool of communicable illness. Enter at your own risk.
I have never had a bad experience at this hospital. Yeah I have had to wait but they take the patients that are worse before anyone else. Which i completely understand. I absolutely love st Francis and will always stand behind them. I refuse to go to any other hospital around here.
In short: this hospital stay was complete and utter horror. I felI at home and broke my femur and the nurses gave me pain pills and an ice pack which make the pain worse. The night nurses were rude, uncaring. To top it, I was left without …
They were nice but you have to be the one to say hi first. I had my daughter there in 2004. I really really thought highly of the staff back then. They were super nice an friendly an even spoke first. Today while I was visiting a patient, …
Why is it that the ED staff at this hospital are rude and very UNCARING? And get away with treating patients horribly. I was there a few nights ago. After waiting forever i finally got to a room. I was literally laying on the table waiting …
I had my little girl here.. I had a very good experience.. also we had to bring her back to the ER a couple months later and we received amazing care from the dr and nurses and everyone that was involved!! We will definitely be back!!!
We brought my three month old grand baby to the er. Vomiting, refusing to eat, screaming. 6 hr wait just on a nasal swab. There were 2 people that came in thinking they were having a heart attack they were sat in the waiting room to wait …
We just had our baby at St Francis and I cannot express enough just how great of care we received from EVERYONE there. From our nurses, doctors, to the cafeteria workers, everyone there is so nice, personable, and helpful.
My mother received the worst care as a patient here that any one of us has ever witnessed in our lives while she recovered from surgery on the 6th floor. From RNs who were either ignorant or oblivious to her medications and treatment plan …
Came to the St. Francis E.R. with my sister because she was having symptoms similar to a heart issue. We waited 4 hours before being taken to a room. She was brought an “estimate” (estimated balance after her insurance) and asked to pay …