Salem Gastro

Health & medical, Salem Gastro

Excellence in gastroenterology in Salem and the Willamette Valley. Specializing in cancer screening, colonoscopies, and endoscopies. Dr. … See more

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Salem Gastro Reviews ( 250 )

  1. Salem Gastro has been great to work with. Responsive and professional throughout doctor consultation and colonoscopy! You’re maybe not the only patient in the world to them, but they do care.

  2. So far my first colonoscopy experience here has been very good. Had a virtual visit with Dr Ponec and he is very knowledgeable and nice, worth the wait to see him. …

  3. Everyone here at this office is so friendly and efficient. My doctor was the best gastro I have ever met she even took the time to call me after my appointment after thinking some things over and changing her mind about a couple things and …

  4. This is my experience as it involves my spouse who has been suffering from a severe potentially life-threatening bacterial infection for 3 mos. A recent fecal test confirms the condition is still present. We have been dealing with Salem …

  5. Left a voicemail and my call was promptly and professionally returned the following afternoon. All these one-star reviews because of callback/scheduling dissatisfaction are just plain mean-spirited. Salem Gastro is staffed by competent, …

  6. Horrible horrible🙈
    This is the only place my insurance will take and the PA Michael is absolutely horrible. He told me nothing webMd couldn’t have told me. I’ve been so kind and …

  7. My Doc and physicians assistant are great!
    They always make sure I’ve asked all the questions I have. They also remind me to give them a call if any health problem or question comes up. Big or small.

  8. Was walking by and overheard one of the employees (Makayla) on her cellphone talk about patients being obese. Using foul language. I do not recommend this place if the employees taking care of you behave in such manner.

  9. Everybody there was amazing!! From the staff to the female Dr I saw. They answered all my questions and addressed all my concerns. Absolutely wonderful experience this far.

  10. I begged them to send lab requests to anyone in the area for five months straight, and they couldn’t do that simplest of tasks. You’ll have a 10% chance of them answering the phones during office hours. Given the option between checking a …

  11. I had a positive experience here. Endoscopy, Colonoscopy and biopsies taken. I was comfortable throughout the entire procedure and staff were very caring. I even got a great card from the people who took care of me the next day and they all signed it. Most importantly Dr. Ponec found the reason for my ongoing stomach pain.

  12. The entire process was clear with easy to follow instructions. Dr. Hoda and her medical staff were professional , friendly, and completed the procedure quickly and smoothly.

  13. Not much to tell. Everyone was very nice to me, then they put me to sleep, and I woke up with a sore throat. The doctor went over the procedure with me, but I was still a little groggy, and I don’t remember much. In my opinion everything went well.

  14. I found him to be compassionate, open minded, very knowledgeable in his profession. Also, informative and very helpful in offering suggestions and solutions.

  15. Contacted Salem Gastro in June 2021. 6 months later I still hadn’t received any treatment. The condition resolved itself when I became too sick to eat. The staff blew me off when I stated that I couldn’t continue to live this way. Ended up …

  16. If it would allow zero stars that’s what I would rate Salem gastro. Let me start by saying I have never felt compelled to leave a comment after poor service or care, but my most recent encounter at Salem gastro was the final straw. On …

  17. Had an appointment online at 10 and logged in a couple minutes early, around 10:05 I called just to double check my appointment was still on (although I had gotten email and text confirmation) they told me to give the doctor 10 minutes …

  18. I was referred to Salem Gastro by the VA. I called and called for an appointment, but no one EVER CALLED ME BACK! Finally, after months had passed, I physically went to their office at Salem hospital, and got an appointment. The appointment staff were wonderful.

  19. It’s a colonoscopy, what can you say? The two small bottles of prep material was the easiest and this was my 4th colonoscopy. Seemed like procedure went faster than normal and my recovery quicker than usual. No complaints and cancer free.

  20. My visit was very thorough. She responded to my questions and clarified my concerns and provided education. She is open and receptive person. Thank you Allison.

  21. Not gonna lie I was scared.. when they brought me back I was even more scared. The staff was amazing and as soon as they gave me the stuff to put me under I was ouuut. I woke up n everything was done no problems.. I gotta say I was very pleased w my experience.

  22. I don’t know anymore now than when I walked in. Was hoping for more info on foods that were good for liver function and what to avoid. Actual lists of foods would have been nice. Also which pain relievers where easiest on liver.

  23. I have always been treated very well at Salem Gastro, and I particularly like Dr. Bhavan and her staff. I had a colonoscopy today. The nurse who placed my IV did an expert job, nailed it on the first jab which is hard to do with my small, …

  24. Very Rude receptionist, with an unwillingness to help people with Urgent medical needs. Her sarcastic response was to go to the ER even my symptoms require a GI specialist. Salem Gastro is blocking anyone with Pacific Source health care, …

  25. Very impressed with short time wait. The office staff was great. The doctor received information from my referring doctor and help me out with my health problems that weren’t even related to gastro. Very informative and would recommend him very highly.

  26. Dr. Ponec is so kind and nice, great bedside manner. Everything went smoothly with the prep and colonoscopy. Check-in was easy and wait time prior to procedure was good. Thank you for your efficiency and thoroughness!

  27. This is the FIRST time a doctor truly LISTENED. There isn’t much compassion and honesty left in this world ~ i felt relaxed and rewarded by the time i left. Highly recommended

  28. It was great seeing Amy again and talk about my recent Colonoscopy, Abdomen CT Scan. Just to have someone listen and discuss the various options for diet was what I needed. I am moving forward now taking her advice. Thank you for asking. …

  29. Easy check in, well organized process steps so there was not a lot waiting time in between. Everyone seamed professional but still personal and friendly. The entire procedure was completed in about an hour.

  30. Nurses are not friendly. Spoke with one on the phone recently in regards to my medication and was spoken to with nothing but attitude and she was not polite. Not to mention the wait times to hear back from them for anything are longer than …

  31. Doctor Nabil Choueiri was kind and thorough.
    Most of the nurses were also kind with the exception of the nurse that checked me in. It’s not my job to make her feel comfortable I would expect that to be her …

  32. Dr. Em was very nice and took his time answering my questions and explaining the upcoming procedures and implications. Answers to email questions are given in a timely manner. I can highly recommend Salem Gastro and Dr. Em.

  33. Staff and doctor was great. Dr. Falguny Bhavan was great at explaining everything. The anesthesiologist Eric was really good too I really appreciated all the information and the way he treated me all the gals were wonderful all in all had a good experience for what it was.

  34. He and his team were professional and personable at my most recent colonoscopy. My wife and I have gone to him numerous times over the last 10-12 years for various medical issues or procedures and he has always been great.

  35. Dr Ponec takes the time to answer all my questions plus he has always looked at my history before I arrive. He is very thorough. His medical assistant or nurse, Kayla was also very thorough and helpful. Both Dr Ponec and Kayla are always …

  36. I was a few minutes late arriving, but they got me in right away for my consultation. I really appreciate their friendliness and professionalism. Very positive experience.

  37. This was our first visit with Salem Gastro for my husband. The front office staff was very courteous and quick. Immediately after checking in, the receptionist escorted us back to our room. Dr. Brandes was efficient and very knowledgeable, …

  38. My experience today during my colonoscopy with Dr. Bhavan was excellent. A big thank you to Nurse Pam who sat with me before the procedure and calmed my nerves, I am forever grateful to her. Thank you so much!!

  39. Very knowledgeable, and efficient. Professional but still personable. I really felt he was listening to me and truly cared about me getting better. It was a great experience as far as I’m concerned.

  40. I have been a patient of Salem Gastro for many years. They are always kind and helpful. I especially am appreciative of Dr. Choueiri. He is very attentive, listens, and helps put patients at ease.

  41. Salem Gastro performs beyond expectations for their patient care, professionalism, clear communication and service. I cannot more highly recommend Dr. Hoda and her team. Going back in 5 years with confidence!

  42. SHE WAS RIGHT ON TOP WITH MY CONDITION AND WHAT STEPS I NEED TO TAKE NEXT.AND THIS WAS THE FIRST TIME WE HAD MEETI CAME FROM GRANTS PASS I WAS NOT SURE WHAT TO EXPECT IM HAPPY WITH MY NEW DR.THANK YOU ALL

  43. I like everything about this place except for the fact that they are short staffed – like everyone in healthcare at the moment. The providers and staff work very hard and keep a good attitude.

  44. She was very compassionate understanding, and explained everything that I ask and everything and that I didn’t understand she would explain to me and she is very wonderful

  45. My husband had an appointment there and I went with him. From the front desk, throughout the appointment and until walking out, we were impressed with everyone. Plus, it was so refreshing to have someone clearly explain what his medical …

  46. Dr Kao was very informative and shared lots of information with me. Looking forward to future procedure. Thanks to all staff in the office for their professionalism and friendly assistance.

  47. Dr. Em is a very professional, efficient and caring doctor. He puts the patient’s health care first. I appreciate a doctor who focuses on what is best for the patient.

  48. As much as it is worse than going to the dentist… This place is top notch in everything they do. They work hard and long to keep patients what they need. From Scheduling, Reception, Nurses to the Drs.

  49. Salem Gastro has literally changed my life for the better with their high quality care for my GI needs. I recommend them to anybody in the community who might be having any sort of GI concerns.

  50. She listened and took into account my past issues and understood my position on how I felt things were/ not going, and scheduled tests and labs as soon as there was openings

  51. Samonne Palazo, the PA was super helpful, super compassionate, very informative, and very patient with us during the visit. The staffs from the front to the back was very kind to us. Definitely recommended!

  52. Dr Butler is amazing. He is caring and listens to issues you are having, and pays attention to the fact that if you don’t want to take pills to mask the problem, he will brainstorm with you until you get a solution

  53. Dr. Brandes was very easy to talk to and listened to my whole story. Even called me after the appointment to tell me another thing he had thought of. Very appreciative of my experience.

  54. I can’t be more pleased with how proactive my PA, Amy Ditzel, has been throughout my appointments with her. Her diagnosis that I have SIBO was something no other physician had seen. She is a consummate professional and I couldn’t ask for a better advocate.

  55. From the moment I walked into the office till I walked out. Everyone was friendly and knowledgeable. I had all my questions answered and was made clear on the next step and why it was needed or not needed. Also they encouraged me to call if anything else came up or I thought of more questions.

  56. I saw Allison Ward PA-C today at the Salem Gastro and she was so easy to talk to and took her time to make sure I understood what was going on with me and the procedure I need to have. I highly recommend her.

  57. Samonne Palazo was a dream she listened and that’s a big thing. Sometimes when talking to drs u feel unheard but with her she wrote down every issue and listened to my partner 110% we needed that and we need someone we can trust with such …

  58. Dr. Ward took her time with me and answered all my questions. Very professional, personable and friendly. I have some tests to do first, but I look forward to our next appointment to go over the results. 🙂 …

  59. Check in was fast. Michael’s assistant was friendly. Michael Slabaugh was courteous, had knowledge of my medical history answered questions thoroughly. It was a very positive experience

  60. I was in for a follow up procedure. Notably I was refused a call or visit with the doctor after my last procedure which had findings. After the procedure and recovery room, I was rushed out of the before I was fully safe to do so I …

  61. Staff were prompt and focused. Doctor was on time and most informative about possible issues. Follow-up appointments were near in the future. Most appreciative of Doctor’s manners and professionalism.

  62. Didn’t learn much. We already knew the temporary stint was to be replaced sooner than later. No information about dangers associated with the removal/replacement of the stints, if it could be a out-patient proceeding, etc. The whole appointment had a “ho hum” feeling to it.

  63. We saw Dr. Nabil Choueiri for the first time today and he took the time to listen to our concerns and understand my wife’s problems. He gave good advice for her care and we trust we will be receiving great care as we move forward with various upcoming appointments!

  64. Easier to get to now that they have finished construction. Wish they would do more video appointments as it’s a big waste of time for a checkup to come into the office. Otherwise, the staff is friendly, and I get into my appointments quick!

  65. She treated me with kindness and respect. She didn’t scold me or tell me what I should have done or what I should be doing in the way that some doctors do. She listened to me And I believe that her recommendations is her recommendations are solid and true. She made me feel heard. Thank you doctor.

  66. The staff is attentive and professional, the facility is clean and comfortable, and there was no undue delay between check in, prep, and being taken into the procedure room. Dr. Ponec and the anesthesiologist are personable, and both met …

  67. Really good visit. She listened, took her time to explain things. Heard me when I spoke, reassured me where I needed it. Professional, present, as in ‘in the moment.’. …

  68. He was very patient with me for English being my second language. Also, he made me feel comfortable to ask questions and spent the time to answer them until I understood.

  69. I feel at ease and confident in having Dr Ponec as my Gastroenterologist. He has a great deal of experience and knowledge to calmly access and treat whatever is medically necessary. My husband is also his patient, and he feels the same.

  70. Dr. Ditzel is very professional, friendly, and her knowledge is above reproach, I am totally confident with what she recommends and the procedures. If you have questions she talks the time to discuss them with you

  71. Very friendly staff and having my appointment on time so I don’t have to wait, Dr. Chandler Boyd did excellent, was caring about my needs and did his job excellent. Thank you for taking care of me!

  72. She was very clear about what needed to be done and put the information in clear terms that helped calm a very unnerving situation. I liked that she was willing to explain the information again if I needed so that I would feel comfortable.

  73. Great Appoint today with Samonne Palazo, PA-C at Salem Gastro. It was nice to have her take the time to hear me. We don’t get to see Specialist often so when we do go it means a lot to be listened to.

  74. Dr. Bhavan was fantastic! I had a previous appointment with another doctor at Salem Gastro who did not listen or give me confidence to move forward. Dr. Bhavan and her medical assistant Bethany put you right at ease. They keep you updated …

  75. I went in for a follow up. We went over my meds and the time I take them. I found I was taking one of my meds incorrectly. The office and nurses will follow up with a phone call in a few months to make sure I am doing ok. I am very pleased with the care and concern I received.

  76. She made me feel like my needs will be met. She was very professional and a pleasure to work with.I know that she’ll make sure that we will work together with my situation.

  77. She is great at being very thorough and is an excellent communicator. I far prefer her to the M.D. I have seen there and feel she’s more trustworthy.

  78. Getting all locked in on the appointment was not smooth. Having said that, Michael Slabaugh and the nurse who get things going were excellent and very positive and upbeat!

  79. Horrible experience. Dr acted like he didn’t care about trying to solve the problem. When asking him questions about other options his feedback was incredibly negative and no help. Left there deflated and a little hopeless on solving my issue.

  80. My first time with Dr. Hoda.
    I found her to be knowledgeable, easy to talk with and I did not feel rushed but she stayed on task and answered all my questions. I left the Gastro Clinic …

  81. I had a wonderful consultation today with Mike @ Salem Gastro. He is anxious to get the results from my CT scan so my 2 procedures can get scheduled. He was so pleasant & professional!

  82. It not an experience one looks forward to but for one’s personal health I recommend it and I absolutely recommend Salem Gastro for the procedure. The Medical and Clinical staff care about you and work to ensure all your questions are answered and explain every step of the procedure.

  83. Ghost charges, which is illegal in Oregon. I had a procedure done in 2022, and they verified my insurance. I asked twice if there would be any out of pocket payments and was advised both times there was not, as insurance fully covered the …

  84. The man himself was very nice, but I was told that I have possible cholecystitis, and their office discharged me without a follow up appointment. He spent about 6 minutes with me. It’s been two days and I’ve heard nothing back. When I …

  85. Every staff member I came in contact with was polite, caring and knowledgeable. This is a efficiently ran practice with a great team of Doctors, PAs and supporting staff. I highly recommend them.

  86. In the 20 minutes, or so, of being evaluated for the first time I was treated very well. Friendly and welcomed. I appreciated her quick attention to my issues at the same time with a smile and making me feel at ease. This was a high stress …

  87. Medical professionals were A+. Only thing I didn’t like is that they are so busy it took a few months for appointment, now waiting another 2 months for recommended test. Not the best timing when I have been symptomatic for over 6 months. …

  88. The front desk staff, the “vitals” screener, and Mr. Butler are all friendly, and all are conversant of the possible issues. The only slight problem is that they seem to be over-booked. Check-in was fine, but after that it was slow getting in, and slow to see Mr. Butler after I got to the exam room.

  89. Can’t leave a review for their care since I couldn’t get them to even answer the phone or return a message for 2 months. I finally left a nastygram on their FB, Lol & Behold they called 2 minutes later. The employee was rude and sarcastic ( …

  90. My first visit with my doctor went amazing. They got me in for a procedure within the same week as my first appointment which I have never had in the 4 states I’ve had care in. I will probably update this after procedure . …

  91. First, despite all the ‘concerns’ about COVID, masks required on the hospital ‘campus’, the first thing I noticed when the doc entered the room was that his face mask was only covering his mouth. During the few minutes of ‘consultation’ I …

  92. I was treated with the upmost respect and kindness. I did not have to wait long for my appointment. The Physician Assistant who saw me was very polite, knowledgeable, and thorough. Salem Gastroenterology is a very reputable and well run clinic.

  93. I really appreciated Dr. Kao and thought she was great. She explained what i could do about my condition when no other doctor has. I would highly recommend her. I also thought her assistant was great.

  94. An hour and a half past my husband’s appointment time and we’re still sitting in the lobby. The receptionist said expect an hour and that was “normal” all for a 30 min scope. This is why I drive to Portland -even with the wait time I’m in …

  95. As a disabled person that can’t drive, it just seemed like a big waste to go all the way there for an appointment just to have the doctor ask a bunch of questions. Could have easily been done over a zoom call. Other then that the doctor seemed to care, wanted to truly find the root problem and didn’t just make assumptions.

  96. Staff was great. Dr Hoda took the time to really delve into my issues and discuss possible causes. Only problem was that it took two months to get appointment. But, followup appointment was set for the following week.

  97. Mr Butler shows compassion and interest in really listening to your symptoms and concerns. I always feel acknowledged and my concerns validated. I am so grateful to him for his help.

  98. This is a commendation for the staff I interfaced with in conducting my colonoscopy yesterday 10/18/22 at Salem Gastro Consultants. Stacey was friendly, efficient, timely, very kind and positive during check-in. Alisha was timely, very …

  99. Everyone in the office was friendly. The PA helped me relax by thoroughly explaining everything. She validated my concerns and took time to check if I had questions.
    Thank you!

  100. Allison was professional yet enjoyable. She was very thorough and answered all our questions without getting so technical that we were lost. We had a great experience over all.

  101. Dr. Hoda was pleasant and seemed caring. Like many doctor visits these days the visit seemed pretty rushed and tests were ordered without much dialogue. I did get the prep I requested. The assistant was very nice and found samples for me. The office staff was efficient and nice.

  102. My visit was punctual and welcomed by front desk staff. Experience with Mr Butler PA was very good. He was patient explaining procedures and very nice and informative! Recommend Salem Gastro highly.

  103. I felt listened to and my concerns/questions were addressed. My visit didn’t feel rushed and with staffing shortages in health care settings I appreciated being updated on the status of my appointment and not having to wait forever. The MA, Bethany was pleasant and I can’t say enough good about Dr. Bahvan.

  104. Good discussion during office visit. Office staff had not wanted to see the second opinion report. She took the time to read and consider the other doctor’s recommendations. Gave trial medication, but no drug data sheet or instructions for taking the new medication. I looked up the medication on the internet.

  105. Salem Gastro receptionists are always so nice. The office is very clean and nice. The nurses are very good. My doctor is learned, compassionate and I totally trust him. Other doctors I have come in contact with are also very knowledgeable and have a good bedside manner.

  106. Love this clinic. They look as the whole me not just the part they specialize in., much like your doctor of years gone by. Most of my docs now make me feel like and old parted out car only interested in the part they are looking for. SALEM …

  107. Daniel Butler, PA was very thorough, kind, and did not make us feel rushed. He allowed me to call in on speakerphone to be a part of the my dad’s appointment since I could not be there, he gave us enough time to discuss the matter at hand …

  108. I was pleasantly surprised with the positive experience I had today with my appt. It started with reception, I believe her name was Laura…she was excellent, a real pro and very pleasant. My wait time was zero, which I’m sure isn’t …

  109. Amy Ditzel had read my history prior to meeting with me so she was familiar with what I had gone through. She listened carefully and was very clear in her instructions. She was very pleasant and professional. I left the office feeling confident in the care I had received.

  110. Dr. Butler is through and really listens. He explores the issue/concern and considers the best possible options with the least potential harm/side effects. I fell I am in partnership with Dr. Butler in all decisions made not like he is …

  111. My first experience with Salem Gastro went very well. I love Dr. Bhavan, my nurse and the anesthesiologist were awesome. The staff at the front desk were also friendly, check-in was quick as well. The only complaint I have was my other nurse wasn’t very helpful with getting me ready to leave and didn’t seem very friendly.

  112. I was very pleased with my office visit with PA Butler. He really listened to me and asked me many questions. He took the time to really work out a good treatment plan with me and he also explained the options clearly to me. It is clear …

  113. When you first walk in the folks at the front desk are super friendly. It doesn’t take much time to get back. My doctors medical assistant Bethany is very kind, and very informative, and makes you feel cared for. Dr bahavan is very …

  114. I had a very good experience meeting Micheal he was very thrall and and order up some test to figure my symptoms out!
    5 star he is awesome ! I would recommend him to family , friends, any one else …

  115. I had the best experience, Pam has a voice of an angel and knows how to calm anxious patients. Bethany and rest of the staff were great as well. Thank you Dr. Em for doing an amazing job, I didn’t have any complications and to be honest I wondered if you had done anything at all. 😁 …

  116. The staff was awesome I spent about 60 seconds in the waiting room, just long enough to check in. Was taken directly into the doctors office, I waited there long enough to feel half a sheet of paper. And the doctor came in and we had 20 …

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