Salt River Electric, formerly known as Salt River Rural Electric Cooperative Corporation, is a member-owned electric utility that serves more than 46,000 members in over 10 counties in Kentucky.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
111 W Brashear Ave, Bardstown, KY 40004
They don’t answer the phone!! How can a utility company not answer the phone!?!?!
Very good with getting service back when off for weather related issues.
Terrible customer service
Fast service
Terrible company.
This place is just…awful
salt river charges you to make a payment whether you write a check or pay with a cc, horrible customer service
Charging for making a payment and extream fluctuations in bills. Meters are rarely checked when you live outside of the city.
Whoever made the decision to CHARGE to make a payment should be fired or thrown off the Board of Directors! Worse decision ever!!!
They have provider great service to us over the years.
I can’t wait until I get more solar panels. I wonder if they will charge me to have them remove their power lines off MY property?
Salt River Electric’s Website says “unreachable”
I can’t stand this place. Awful.
It would be really nice if they’d answer their phones when they’re supposed to be open, especially after they’ve been closed for holiday and people are trying to put the electricity in their name for their apartment
Horrible customer service. Was told I could make a payment arrangement on my current bill eben notated my account then was told by supervisor that I couldn’t make a payment arrangement. They lie and charge crazy amounts. Don’t trust them
It is pathetic that the people of this town let this establishment get away with the crimes they commit. Let alone the money extort from all of us not only using threats of utility deprivation, because the fact that they receive tax money …
I can see where most folks are upset about the additional fees when processing their payments. I’m pretty sure that electric companies are over regulated which would help support that fee structure. …
Customer service is trash they hang up on you when they say they’re going to transfer you, you call back and they answer say nothing and hang up an absolute joke.
Our power has gone down temporarily for the last 3 days it has thrown me out of my computer which is very inconvenient when you work from home
Adding another ridiculous tax to our all ready outrageous price gouged rate. A complete monopoly.
Price gouging! Our bill doubled this month! Went from $300 to &600. With less usage than last month! We reported this to KY attorney general! Shame on you salt river! You are doing this to most of your customers n when we call you say it …
Our bill went from 407.00 to 817.00 this month. What a crock of S***. You people in upper MGMT should be replaced with honest hard working Americans. I understand the tellers are just doing there jobs, but whoever makes the decisions for this place needs a reality check. Unbelievable!!
Awful. You would think that a utility company would have people work on their online& over the phone billing in the late hours of the night so customers would be able to pay their bill and not have a “system maintenance” error. You would …
Absolutely ridiculous surge in monthly costs. Should be illegal to charge that much under the mask of a “fuel cost adjustment” freaking crooks, the fee’s are more expensive than the bill itself.
when these people come to work at your home, watch them. Stay over their shoulder be there when the builder calls them to pull in the service wire watch them if they work on your service just do not leave them unattended. And whatever you …