Crime and delinquency caused by substance abuse is one of the areas the Southwest Florida Addiction Services has taken an interest in reducing. … See more
Very unprofessional over the phone they misunderstood what I wanted to achieve from them and when I explained to them , the lady I was talking to got snappy and told me “then why are you calling this line then” she even had a pissy tone to add to it never have I been so disrespected by a medical institution before very unprofessional
Horrible….Horrible place! I would not even give them 1 star but i had to so i could give them a rating. Do Not go there if at all possible!! Find a Dr or services else where if at all possible!! Horrible…Horrible..!!
Is hard to review this place, no words can describe what bad and unpleasant unprofessional and horrific with patients, the staff is so rude, they scream all the time, they have no heart no passion no sorrow, when I remember everything I …
I CAN’T BELIEVE THIS PLACE IS IN BUSINESS FRIDAY NO ANSWER CALLED X4 LEFT MESSAGE MONDAY CALLED X6 LEFT MESSAGES NO RETURN CALLS TUESDAY CALLED X4 STILL NOBODY ANSWERS PHONE, HOW ARE THESE PEOPLE NOT FIRED I MEAN REALLY,
Salus care is for everyone they make sure you get the help you need and want the Dr are great and nurses are great to and all the help .we love salus care
I went for my classes and they aren’t that bad you only have to stay for a few hours and if its something else they will help you with no problem they are friendly and nice and if you need something they will help you find what your looking for
Love the staff,just wish they had more groups or activities during the day,gets boring and end up getting lost in your own head. But awesome sraff,friendly,caring anf helpful
Department of health needs to investigate this location, water dripping through the roof, cockroaches, and the people who work there are extremely aggressive and I watched a man get beat down with a keyboard. this is not something that should exist in the USA
They are really interested in helping the individual so that you can better yourself for yourself and for your family and others around you help you get your medications at a good price make sure you’re okay I love them I’ve been gone 27 years now I love the place very helpful the people there are like family now
I WAS PERSONALLY TORTURED HERE!!! My property, my phone, my notebooks were taken and not returned including my passwords to my accounts that have since been hacked. THIS IS A CRIMINAL ENTERPRISE!!!
I love working for SalusCare. Like any place it has it’s issues but the care provided to our community by SalusCare is profound and I personally see the impact the care we give has on this community.
I brought my son there who is 5 for a refill on a med I just moved here from the state of c.t and been proactive with his doctors since he was 2 years old doctor Nicole marovich baker acted him even before we went in to room she was …
If you are a working person who is struggling with some type of issue, I would suggest going somewhere else. This place is for homeless, jobless, or whoever doesnt have anything better to do but sit around and wait all week on them to call your name. All walk in. Total garbage facility.
Horrible. I had to choose a star or it would get none. Tending to the needs of the mentally ill requires compassion and there is none here. One Doctor in particular Susanna is deplorable in her treatment of patients.
Salus Care is meant to help you through a crisis. These people made my family’s situation into a crisis. They literally tore my family apart and changed us. We have not been the same since. They said they act on the order of DCF. I later …
Wendy – the nurse excellent.. case worker Mary also Very helpful very.. considerate they made my stay there very pleasant highly recommend for those that want recovery …for me alcohol was the issue… if anyone wants to leave alcohol or drugs I highly recommend SalusCare highly recommended service
Do not go to the cape coral office! The other 2 locations are decent and helpful. But the cape coral location is a joke. People are rude and condescending, they happily give you misinformation and will lie directly to your face. Avoid cape at all costs!!!
I was at a point in my life that I wanted to take my own life. I saw no hope and no way to come back from the very dark place I had lived for so long. SalussCare changed my life. I’m a functioning,healthy woman, that finally knows my worth.
How in the world do you tell a teenager on suicide watch that “the world sucks and it only gets harder”? Coming from a “mental health professional.” What a joke. In fact the overall quality of mental health care in this area is a joke and I …
I thank this facility for the service it provides. The treatment programs for detox are short, wish they were longer, but they give you tools you can use if you decide to take them. If you don’t use the suggestions, then nothing will change. Food is OK, the people are GREAT and GREATLY appreciated.
SalusCare offers many services. Mental Health, in and out patient, all ages. Alcohol and Substance abuse. Detox to, in and out patient treatment. 28 day Residential Treatment, Halfway housing and partial permanent housing. Need to start …
I’ve gone to SalusCare for multiple years. Their system isn’t really the greatest. But the individuals there are some of the best I’ve ever met. They genuinely want to help those who want to be helped. It may involve fighting some of their …
Great place to begin after hitting the “reset” button in the game of life. The staff go above and beyond and not only do they take care of you while your there, they set uou up for after you leave as well. I highly recommend!
They require making appointments with the counselors, however, they fail to keep those appointments and/or return calls to patients when attempting to reschedule. Very unprofessional, in my opinion, to never return phone calls. I work in …
I’d give this place 0 stars if I could. Before any doctor has met any patient, they give you a sheet of paper from their medical director telling you how they will treat you before the doctor has even seen you. How does the medical director …
This is one of the worst places I have ever seen the staff is a bunch of lies you can’t trust them or there decisions they treat you like a low life when they are the lowest staff ever they need to close this company down and open up a …
From my experiences the staff have been absolutely wonderful and they should give those people way more money for the type of people that they deal with everyday and the help that they provide I think they get paid way too little so you …
I refer to saluscare as salushell for a reason. They don’t schedule appointments for everyone, in particular if your a new client. You have to sit in their waiting room praying someone cancels their appointment. It’s an easy guess that if …
The reality after twenty years of addiction is this place is where I have found the longest sobriety to date. I was admitted to there Detox on November 27th, 2018 and I have been clean ever since. Saluscare, like any halfway decent …
staff is fine, the wait even with an appointment is ridiculous and the psychiatrist asked me like 3 questions then switched my meds which then made me sick, and then they tried charging me $500 for that appointment (based on my tax bracket …
If you wind up here, you have done something bad in a previous life. I would love to see this place SHUT DOWN. Or it needs to be under constant video surveillance to protect the people who are there. They have no sense of human dignity, no …
After being forced to work my way through the system based on false charges, I found many of the approved counseling agencies were very unprofessional and scary. They focus on digging up dirt on you and not believing what you say. After due …
Not a good place to treat your mental health. Trying to get an apt as an established client is difficult. They don’t cancel appointments when asked. I’d you call you will most likely spend 10 min or more without talking to someone. It’s …
My overall experience with Salus Care was pleasant. The Detox is what it is. It’s not meant to be a vacation but they give you the medication necessary to overcome your withdrawls. Some staff members are great other seam like they are there …
There isn’t a high enough honor in stars to give this place and others like it!! The staff and customer service are always ready to help get the best job done to help others!
I feel as tho I was set up for failure. I completed program with out ever seeing an actual doctor and my follow up appointment to get my medication to stay clean was rescheduled 3 times by them and over a week after my discharge. How is this possible, professional or ok.
i was hung up on during the zoom call cause the dr ‘couldn’t deal with it’ afyer she told me to rescheduley appt cause i was sitting in my car PARKED. Nd i told jer all i needed was a refill approved cause they never responded to my …
They really care about you and your sobriety, and can keep you on the right track through medication and therapy. Have been clean and sober now for about 13 months thanks too the therapist, doctor, and the nurses. And can’t forget about the …
Worse customer service ever. Office has only been opened for 10 minutes when I called and was instantly put on hold. Then I was on hold for 30 minutes saying they are busy with other callers. I call BS because they were only opened for 10 …
Sales Care has steadily gotten worse & worse with customer service since the buy out from Lee Mental Health. Waiting for hours on hold, calls not returned, can’t speak directly to a nurse. Now they use …
HORRIBLE! i have called 8 times in the past 2 days and left voicemails and have not recieved a call back or an answer. voicemail every time! If i was worse off mentally i would kill myself before i got any real help at this place!
This place is only good if the patient is serious about getting help. This is not a magical place where you enter and come out brand new it is up to the person. They DO provide you you with the tools and resources you need it is up to you …
This was my first time ever seeking treatment for my addiction, and I was nervous. The only place I could afford to go to was Salus Care, the place looks very bland and boring, and the food isn’t top shelf but you pretty much get what you …
This place has literally saved my life. And still does every day. From detox, to rehab (TLC RTP), to the medication assisted program(MAT Program), to therapy. I’ve attempted treatment several times, but once I went to salus, things changed. …
Today I finished my program here. It is not easy but if you also do your part you achieve everything depends on you too. Miss Leslie, a great person, helped me a lot spiritually, she is wonderful. Thanks to John, my social worker, a good …
I absolutely loved my introduction at SalusCare. The nurses are incredible. Kind and caring. They shared great resources with me. Never had a hard time getting ahold of anyone.
I know for a fact others have mixed views on “mental” health and Salus Care. I did as well untill I opened up to treatment.. Now that I have done so , I find many people who want to see me do well and get better. I am putting alot of trust in their hands and the handle it respectfully. Thank you Salus Care.
Good place
Very helpful
Saved my life
Great people
Over crowded
Dumbest place ever
Exelent all
Staff is friendly
Helpful
Great
Helped my friend
No personal care
This place saved my life
On time with appointments
Soulless
Helping my husband
ok
Very poorly ran.
Its good
Great employees.
No help
It good
Like jail
It works if u work it.
It’s a joke. Needles everywhere
Self help
Great Substance abuse program…
Excellent, caring staff
Great place caring for other people
A place to get help when you needed
Long wait but worth it
Would not be getting better without then.
Long lines be ready to gang out a bit
The wait is long if no appointment
Great counseling almost free
Very helpful if you have a problem
Great place for those in need of help.
They are really trying to help the people who go there
Always ready to help someone in need
SalusCare has a problem returning property
Friend says ok place for needed help
So thankful for these people and the help they give to this in need
Someone needs to do something about this place, it is a living hell.
Love mrs. Mark and stefanie in intake
Very nice non judgemental zone to discuss personal issues.
Great place for AA or NA meeting
Long time lover of Salus care. Great institution.
Very nice staff. Courteous and understanding.
What do you guys have a phone for to not answer? Jesusss
Great place to get affordable medications.
Horrible service. Horrible staff whom are unhelpful and more on the rude side
they never answer their phones, they take forever to get you into classes.
Awesome staff if you give them a chance!
Not the same as when it was SWFAS!
Amazing Big Book study on Tuesday night at 6:30
Very helpful staff, most seem to genuinely care.
Garbage gained more trauma then worki g thru it
Services provided suit my needs
Offers a wide variety of services but you better heave health insurance!!!
Undertrained and understaffed. This is a non-caring rehab facility, that doesnt care about anything except for $$$.
I love the way they help people and give the second chances
Beautiful Organization for people who have a made up mind to get their lives together
Love them. They are always amazing
Depending on what you need or who you talk to my experience was been different every time
They offer great intensive in-patient Rehabilitation from substance abuse. The best in the region.
Very resourceful. Helpful Staff. Committed to YOU.
This place doesn’t help. They complicate things to the max. Make it almost impossible to sign up If you have a job. And they give attitude.
I love Salas care it has changed my life for the best
Im not sure how good the center is but the call center sucks a.. There very rude and are not helpful at all id give them a negative 5 stars
My meds being told they are covered the one I get of course it wouldn’t this time. Next visit it will be or someone’s guna have to give.
Useless facility echoes the terrible mental healthcare in this state.
Piece of trash facility should be properly demolished and a trash dump put in its place in memorium.
I would give zero if I could. I hate to say it but jail was an easier stride through detox.
Very unprofessional over the phone they misunderstood what I wanted to achieve from them and when I explained to them , the lady I was talking to got snappy and told me “then why are you calling this line then” she even had a pissy tone to add to it never have I been so disrespected by a medical institution before very unprofessional
Horrible….Horrible place! I would not even give them 1 star but i had to so i could give them a rating. Do Not go there if at all possible!! Find a Dr or services else where if at all possible!! Horrible…Horrible..!!
Is hard to review this place, no words can describe what bad and unpleasant unprofessional and horrific with patients, the staff is so rude, they scream all the time, they have no heart no passion no sorrow, when I remember everything I …
Staff is nice to deal with for the most part. They are willing to help you. Good to know this resource is available for those who need it.
I CAN’T BELIEVE THIS PLACE IS IN BUSINESS FRIDAY NO ANSWER CALLED X4 LEFT MESSAGE MONDAY CALLED X6 LEFT MESSAGES NO RETURN CALLS TUESDAY CALLED X4 STILL NOBODY ANSWERS PHONE, HOW ARE THESE PEOPLE NOT FIRED I MEAN REALLY,
Salus care is for everyone they make sure you get the help you need and want the Dr are great and nurses are great to and all the help .we love salus care
What a wonderful place to help you kick a habit. Super nice staff in a warm loving environment. Would absolutely recommend to anyone.
Cindy in the finance department goes above and beyond! Had a wonderful experience with her! She needs to be recognized! Thank you Cindy!
Staff caring helpful & well kept clean facility
Will guide each & everyone to the the therapy needed
I went for my classes and they aren’t that bad you only have to stay for a few hours and if its something else they will help you with no problem they are friendly and nice and if you need something they will help you find what your looking for
Love the staff,just wish they had more groups or activities during the day,gets boring and end up getting lost in your own head. But awesome sraff,friendly,caring anf helpful
Very friendly staff and very professional
Department of health needs to investigate this location, water dripping through the roof, cockroaches, and the people who work there are extremely aggressive and I watched a man get beat down with a keyboard. this is not something that should exist in the USA
They are really interested in helping the individual so that you can better yourself for yourself and for your family and others around you help you get your medications at a good price make sure you’re okay I love them I’ve been gone 27 years now I love the place very helpful the people there are like family now
I WAS PERSONALLY TORTURED HERE!!! My property, my phone, my notebooks were taken and not returned including my passwords to my accounts that have since been hacked. THIS IS A CRIMINAL ENTERPRISE!!!
I love working for SalusCare. Like any place it has it’s issues but the care provided to our community by SalusCare is profound and I personally see the impact the care we give has on this community.
I brought my son there who is 5 for a refill on a med I just moved here from the state of c.t and been proactive with his doctors since he was 2 years old doctor Nicole marovich baker acted him even before we went in to room she was …
Great people friendly I’ll be back for sure
If you are a working person who is struggling with some type of issue, I would suggest going somewhere else. This place is for homeless, jobless, or whoever doesnt have anything better to do but sit around and wait all week on them to call your name. All walk in. Total garbage facility.
Horrible. I had to choose a star or it would get none. Tending to the needs of the mentally ill requires compassion and there is none here. One Doctor in particular Susanna is deplorable in her treatment of patients.
Salus Care is meant to help you through a crisis. These people made my family’s situation into a crisis. They literally tore my family apart and changed us. We have not been the same since. They said they act on the order of DCF. I later …
Wendy – the nurse excellent.. case worker Mary also Very helpful very.. considerate they made my stay there very pleasant highly recommend for those that want recovery …for me alcohol was the issue… if anyone wants to leave alcohol or drugs I highly recommend SalusCare highly recommended service
Do not go to the cape coral office! The other 2 locations are decent and helpful. But the cape coral location is a joke. People are rude and condescending, they happily give you misinformation and will lie directly to your face. Avoid cape at all costs!!!
I was at a point in my life that I wanted to take my own life. I saw no hope and no way to come back from the very dark place I had lived for so long. SalussCare changed my life. I’m a functioning,healthy woman, that finally knows my worth.
How in the world do you tell a teenager on suicide watch that “the world sucks and it only gets harder”? Coming from a “mental health professional.” What a joke. In fact the overall quality of mental health care in this area is a joke and I …
I thank this facility for the service it provides. The treatment programs for detox are short, wish they were longer, but they give you tools you can use if you decide to take them. If you don’t use the suggestions, then nothing will change. Food is OK, the people are GREAT and GREATLY appreciated.
SalusCare offers many services. Mental Health, in and out patient, all ages. Alcohol and Substance abuse. Detox to, in and out patient treatment. 28 day Residential Treatment, Halfway housing and partial permanent housing. Need to start …
Very helpful and caring staff.
I’ve gone to SalusCare for multiple years. Their system isn’t really the greatest. But the individuals there are some of the best I’ve ever met. They genuinely want to help those who want to be helped. It may involve fighting some of their …
Great place to begin after hitting the “reset” button in the game of life. The staff go above and beyond and not only do they take care of you while your there, they set uou up for after you leave as well. I highly recommend!
They require making appointments with the counselors, however, they fail to keep those appointments and/or return calls to patients when attempting to reschedule. Very unprofessional, in my opinion, to never return phone calls. I work in …
I’d give this place 0 stars if I could. Before any doctor has met any patient, they give you a sheet of paper from their medical director telling you how they will treat you before the doctor has even seen you. How does the medical director …
This is one of the worst places I have ever seen the staff is a bunch of lies you can’t trust them or there decisions they treat you like a low life when they are the lowest staff ever they need to close this company down and open up a …
From my experiences the staff have been absolutely wonderful and they should give those people way more money for the type of people that they deal with everyday and the help that they provide I think they get paid way too little so you …
I refer to saluscare as salushell for a reason. They don’t schedule appointments for everyone, in particular if your a new client. You have to sit in their waiting room praying someone cancels their appointment. It’s an easy guess that if …
The reality after twenty years of addiction is this place is where I have found the longest sobriety to date. I was admitted to there Detox on November 27th, 2018 and I have been clean ever since. Saluscare, like any halfway decent …
When you need help from Saluscare they’re there for you Saluscare is a good Group of therapists …
staff is fine, the wait even with an appointment is ridiculous and the psychiatrist asked me like 3 questions then switched my meds which then made me sick, and then they tried charging me $500 for that appointment (based on my tax bracket …
If you wind up here, you have done something bad in a previous life. I would love to see this place SHUT DOWN. Or it needs to be under constant video surveillance to protect the people who are there. They have no sense of human dignity, no …
After being forced to work my way through the system based on false charges, I found many of the approved counseling agencies were very unprofessional and scary. They focus on digging up dirt on you and not believing what you say. After due …
Not a good place to treat your mental health. Trying to get an apt as an established client is difficult. They don’t cancel appointments when asked. I’d you call you will most likely spend 10 min or more without talking to someone. It’s …
My overall experience with Salus Care was pleasant. The Detox is what it is. It’s not meant to be a vacation but they give you the medication necessary to overcome your withdrawls. Some staff members are great other seam like they are there …
There isn’t a high enough honor in stars to give this place and others like it!! The staff and customer service are always ready to help get the best job done to help others!
I feel as tho I was set up for failure. I completed program with out ever seeing an actual doctor and my follow up appointment to get my medication to stay clean was rescheduled 3 times by them and over a week after my discharge. How is this possible, professional or ok.
i was hung up on during the zoom call cause the dr ‘couldn’t deal with it’ afyer she told me to rescheduley appt cause i was sitting in my car PARKED. Nd i told jer all i needed was a refill approved cause they never responded to my …
Terrible experience!! Waste of time and money!! No help at all
They really care about you and your sobriety, and can keep you on the right track through medication and therapy. Have been clean and sober now for about 13 months thanks too the therapist, doctor, and the nurses. And can’t forget about the …
Great people at the front reception and Dr. Haddi is the best
This place its a safe heaven. A lot of the staff are compassionate. So many people have been help here
Worse customer service ever. Office has only been opened for 10 minutes when I called and was instantly put on hold. Then I was on hold for 30 minutes saying they are busy with other callers. I call BS because they were only opened for 10 …
Sales Care has steadily gotten worse & worse with customer service since the buy out from Lee Mental Health. Waiting for hours on hold, calls not returned, can’t speak directly to a nurse. Now they use …
HORRIBLE! i have called 8 times in the past 2 days and left voicemails and have not recieved a call back or an answer. voicemail every time! If i was worse off mentally i would kill myself before i got any real help at this place!
This place is only good if the patient is serious about getting help. This is not a magical place where you enter and come out brand new it is up to the person. They DO provide you you with the tools and resources you need it is up to you …
This was my first time ever seeking treatment for my addiction, and I was nervous. The only place I could afford to go to was Salus Care, the place looks very bland and boring, and the food isn’t top shelf but you pretty much get what you …
This place has literally saved my life. And still does every day. From detox, to rehab (TLC RTP), to the medication assisted program(MAT Program), to therapy. I’ve attempted treatment several times, but once I went to salus, things changed. …
Today I finished my program here. It is not easy but if you also do your part you achieve everything depends on you too. Miss Leslie, a great person, helped me a lot spiritually, she is wonderful. Thanks to John, my social worker, a good …
I absolutely loved my introduction at SalusCare. The nurses are incredible. Kind and caring. They shared great resources with me. Never had a hard time getting ahold of anyone.
I know for a fact others have mixed views on “mental” health and Salus Care. I did as well untill I opened up to treatment.. Now that I have done so , I find many people who want to see me do well and get better. I am putting alot of trust in their hands and the handle it respectfully. Thank you Salus Care.