Great customer service. Everyone is always friendly. Sometimes there are issues with internet as with any service but what makes them five star is they are there to help they follow up and make sure your satisfied. Thank you everyone.
SLREC is a pleasure to deal with. Their staff is intelligent, friendly and very helpful. Being able to set up electricity and internet service with a single phone call was a blessing….especially in this day of automated phone systems and …
What they’ve done to members with the new rate structure is shameful. A class action lawsuit should be filed against this “co-op”. You’re supposed to serve members, not screw them.
Never have I been happy to deal with a utility company before. This is one company who understands the words “Customer Service”! Every time I call (most of the time if you are calling the power company it’s not for the best reason) they are …
An ignorant customer service person told me that if I was late on payment I would be charged an extra $30. She ommitted the fact that my power would be disconnected after 4 days and that I would then have to pay the entire amount on my bill …
The new rate structure is just shameful. Excel energy come and save us all from the outrageous billing.
Great customer service. Everyone is always friendly. Sometimes there are issues with internet as with any service but what makes them five star is they are there to help they follow up and make sure your satisfied. Thank you everyone.
SLREC is a pleasure to deal with. Their staff is intelligent, friendly and very helpful. Being able to set up electricity and internet service with a single phone call was a blessing….especially in this day of automated phone systems and …
What they’ve done to members with the new rate structure is shameful. A class action lawsuit should be filed against this “co-op”. You’re supposed to serve members, not screw them.
Never have I been happy to deal with a utility company before. This is one company who understands the words “Customer Service”! Every time I call (most of the time if you are calling the power company it’s not for the best reason) they are …
An ignorant customer service person told me that if I was late on payment I would be charged an extra $30. She ommitted the fact that my power would be disconnected after 4 days and that I would then have to pay the entire amount on my bill …