San Ramon Regional Medical Center began serving residents of the San Ramon Valley and its surrounding communities in 1990. Located on a hillside overlooking the valley, we are a 123-bed, acute-care hospital providing comprehensive inpatient and outpatient services.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
6001 Norris Canyon Rd, San Ramon, CA 94583
I delivered both my children in this hospital and had a great room and care. I used emergency room few times, they were professional and helpful and I did not have to wait.
Exellent 👍 …
Poor service
Great service
Worst hospital stay ever
Very Poor customer service. nobody knew what they were doing or talking about!
One of the best hospitals in Northern California
I had an appointment at 1pm. It’s been two hours and haven’t got called in yet.
With a Courteous and professional staff, this is the place for all treatment. Given the chance, I always strive to go to the SRRMC
My short stay of 4 days was the better one of my life yet was hastily ambulatory and transferred pleaston
Very rude and uncaring staff, discharge instructions were incomplete! My personal dr said was going to call because they clearly were incompetent…go to John Muir or Kaiser!!!
Horrible staff and doctors. Lie and can’t meet commitments. Had the daily requirements for meds been life or death situation I would have died.
Very professional and caring people. We had a plastic surgery recently for my three year old son. And the experience was wonderful!
Very clean and very good staffs.
Most of the staff is very kind caring and personal. One of the fastest ERs in the area. You never want to go to a hospital but this is a great regional hospital.
I was in the Respiratory section on the 2nd floor with wonderful caregivers both day and night shifts. I had pneumonia. Thank you for such great care.
Very poor service in the billing department I requested a copy of an I9 two times already both representatives said the copies would be emailed and mailed nothing yet it has been over three weeks now. So If the bill goes on my credit I’m going to be highly upset.
Never had this kind of experience from an hospital before. They charged me for my wife’s procedure in advance and promised to send me an itemized bill after the procedure. Didn’t send it even after calling their billing department.
I had to wait over an hour in emergency while in excruciating pain with a bulging disc flare up before a nurse gave me medicine to dull the pain. I had to wait two hours before the nurse took my bed pan of bowl movements in the hospital room.
They are so capable, since the secretary until the Nurses and Doctors!
Thank you for take care of me and not judge me.
The worst experience of my life with a medical provider. Their billing department is an absolute disgrace. They overcharged me, took them 9 months to admit they made a mistake and never apologized. Stay away.
They called me last week to take a lady to her physical therapy class.
Was here with my daughter who had a severe lung infection. The nurse couldn’t care less, and closed her window on me, and said she was on break! And I then watched her turn and talk to some other worker about the latest gossip. Staff are …
they send us an 11000$ bill for 45 mins ER visit for my wife with almost 4000$ for lab work which wasn’t even required as she has all her lab work which was done like a month back. don’t know why they did those lab work for her. totally waste of money.
They support and help me esp candice from the. Ekg find my labs.and a ekg the doctors are good and very professional and the Doctor Theodore Schwartz a good doctor for finger surgery at Webster Orthopedric and the team’s and Nurses they all professionals and the front desk too very polite and helpful in San Ramon ca
Terrible (possibly racist) service at the emergency room.
I tell you, I am really mad at these people at the emergency room. My girlfriend come in, screaming in pain, crying. All that, can’t walk or nothing. These …
Wonderful Experience. I should tell the Nurses are very helpful and professional in there work. Mainly Deborah who worked during night shift was really helpful. …
I have been to this place 3 times because it’s the closest to my home .. each time has been horrible I honestly don’t know why I went this time again , maybe because I was in the worst pain of my life and it was the closest place . The …
Nurse’s are good but Drs are really bad. They are not staffed at all. My 7 yr old broke his wrist and waited in ER for 5 hrs for orthopedic Dr to come and put plaster. Very bad services. So surprised just has one orthopedic Dr in such a big hospital.
Beware! Michael R. died there after being poorly advised for back surgery he wasn’t a good candidate for. He was an alcoholic who smoked at 68 in poor health. No good doctor would have gone thru with it. Instead he got an infection after …
I had an appointment for an echocardiogram on 8/3/18. I arrived early and checked in without issue. I was seen right away by a tech named Ajay who was very professional and explained everything he was doing about the exam. He could not …
Went to ER at 1am for fever and another issue, was seen very fast. Reception, nurses, and doctor were all friendly and informative. Nothing but positives all around. And most importantly, I left feeling better. Hopefully won’t have to go back, but definitely would if needed.
Unable to understand why the billing department are trying to backtrack and make up a story of why the self pay price for a 20 minute surgery was underquoted and in the end was way less than the insurance out of pocket price because of …
I have a lot of chronic health issues so sadly I’ve experienced a lot of hospitals here in the Bay Area and also a lot in Colorado . This is BY FAR the best hospital I have experienced . Wait times in ER are minimal , Doctor is in the room …
Doctor Woodbury was mindful, compassionate and knowledgeable. He quickly found the root cause of the pain I was experiencing and the solution. My RN was also wonderful to me along with my dog who ended up in the ER instead of his intended …
I went to the ER because I dislocated my shoulder. The receptionist, nurses, doctors and whole personnel here were so nice and professional. I was attended very quickly. Overall, everything went well. I am very thankful for these people. God bless you.
My visits to the ER on occasions were excellent. The doctors, nurses and staff were all very courteous, knowledgeable, thorough and detailed. I am happy that a good ER exists in the area much needed for confidence, based on my good experiences at San Ramon Regional Medical Center.
I recently visited the ER. I honestly do not have an issue with the medical services provided the three times I have used this ER. In general they provide expedient service, although in reality, for me it is just more of a glorified …
one of the worst medical center that i have ever seen. their doctors are not reliable. they discharged my little baby even they know he had a problem and I forced to go to the ER just a day after his discouragement. i payed my bill and my …
I came to this hospital because I have covid and felt awful and was treated terrible Dr Stevenson didn’t want to come near me and told me to go home. She was heartless, I told her I was coughing and that my fever came back. I had to ask …
This the worst place I have ever seen.My husband took my daughter with severe cough. She couldn’t sleep for 3 days from coughing . They didn’t give her any medicine . The doctor told my husband to try over the counter medication and when my …
Facility and staffs are friendly, but I went in emergency, on Friday morning, they took a few x-rays, doctor on duty showed me the tiny bone fracture on her cell phone. …
Update: I have now openly complained on Google and with a direct comment back to the hospital from their website. I have also sent my contact information to the email address below one day after it was posted. No one has called me no one …
This place and the lack of communication between doctors and administration is terrible. Furthermore this hospital needs to treat every patient with respect no matter what there socioeconomic status is. Hey San Ramon regional educate your …
I am baffled by the bill I received from this hospital. I went to the ER with a high fever. Service from the staff was very welcoming. They took a swab and tested me positive for the flu. Gave me one Tamiflu pill, chest x-ray and …
My husband was admitted as a patient twice now at this hospital. Their care, professionalism and expertise has been excellent. The staff, nurses, physical therapist and doctors have all been outstanding. The case manager worked …
I was refused service very rudely. I had a note from my Dr. Stating I have a medical condition and can’t wear a mask. The staff went out of there way to be rude. Walking away from me when I was taking to her. I said I would wear a face …
This hospital really sucks! My 25 yr old daughter went in last night because of severe pain on the right side of her upper abdomen. She was given an X-ray and an ultrasound, and blood work was done… The results didn’t find anything …
Abusive staff. They put an autistic teenager in full four point restraints because she was having panic attack about being in a hospital and was scared of needles. Staff brought in 4~ grown men to hold down a 90 pound girl. When the girl …
Some strengths, some weaknesses… I don’t like to post negative reviews, especially given how difficult it is to be a healthcare worker in this day and age. That said, be prepared to seriously advocate for yourself here, especially in regards to billing. 🙁
Emergency room was a nightmare! My hemoglobin was down to 6. 2 they gave me blood transfusion then Dr. Chandra called a GI doctor in insisting I have a colonoscopy they kept insisting until I was released the next day. I explained I was on …
This is a hospital where I gave birth to my baby in April 2018. It was the most beautiful experience of my life. The service provided by the bedside nurses was priceless. They should be called angels and not nurses. The hospital offered …
I had a knee revision surgery for INFECTION which went ok, however the HELL started when I went upstairs to my room. 😕
– The floor’s were dirty …
I wish i could give them ZERO star. The worst experience in my 27 years of life with a medical provider. I’m literally baffled by the bill i received from this hospital. I slipped on the wet floor and my left shoulder was hurt. Immediately, …
I would just like to commend the Emergency Room at SRMC. I was in the area on vacation and developed such severe abdominal pain and vomiting that I thought I might have apendicitis. I went to the hospital and the staff couldn’t have been …
They charged me over $2,000 for our toddler being seen by a doctor who just basically said “you’re fine, but come back if anything gets worse.” Then for months, they wouldn’t send the itemized bill sufficiently explaining the charges …
We had our baby delivered here! Wonderful birthing center, the nursing staff here are AWESOME, everyone was loving and caring and available for anything my wife or I needed. Here you get one big private room, the same room for labor, …
Staff members there are patient and friendly. However, as many existing reviews stated, billing definitely is on the crazy side. I was in ER for 3hours, after all the labs and blood draw, they couldn’t figure out what went wrong, and asked …
It would cough medicine or ask my medicine I’ll buy my own medicine and suffer because I’m disabled patient that’s why the treatment they don’t even give you a buzz thing cause you needed one nurse
I just called the billing department. Which they send me the copay bill from 2020 service. When I was there I paid cash before going inside. The representative I spoke with her Rossah she was racist. She was accusing me I am thief. She …
Just no. My mother and I were treated unprofessionally and negligently at the ER. Doctor also forgot to prescribe a key medication. Based on mine and others’ experience here for the ER, I would strongly recommend taking your business elsewhere.
This hospital staff especially the nurses are terrible and irresponsible at what they’re doing. I had surgery there and had to spend almost two weeks there. During my stay they barely cleaned the room I was staying and the nurses ignored me when I asked for something. They seem to doesn’t know how the machines work.
My husband and I went there cause he was having tooth pain for his wisdom. We got there and front staff and nurse checked us in was awesome. Great manners and everything but when we got back to the room. The Doc came in and I can’t remember …
Stay away at all costs. ER charges are really high compared to other hospitals. Paying 3K out of pocket even after insurance and wasn’t there for more than 2 hours. A lot of reviews will warn you of the ridiculous charges also. $60 for 1 …
I got terrible service today. No water for me, they said only tap water, nurse behaves like a boss. The oldest nurse said worked as a nurse over 30 years. But kicked me out rudely while I need stay there 20 minutes pressing ice pack to my …
After reading through my medical records at the hospital med records department on 9/27/2022, I noticed several errors and asked for them to be corrected. The lady that works there is very nice. Then I went back two weeks later, and spoke …
Had to take a relative to the emergency room. The stay lasted under 2 hours. No treatment was needed, fortunately it was just heart burn or something like that. …