Sandpiper Energy serves approximately 11,000 residential, commercial and industrial customers in Worcester County, Maryland. Originally comprised of propane distribution systems, Sandpiper Energy is actively converting its customers to natural gas. Sandpiper currently owns and operates over 300 miles of natural gas distribution mains. Sandpiper Energy is a subsidiary of Chesapeake Utilities Corporation. Chesapeake Utilities Corporation and its affiliate and subsidiary companies are not, nor have ever been, affiliated with Chesapeake Energy Corporation. Chesapeake Energy Corporation is headquartered in Oklahoma City, Oklahoma, and filed for Chapter 11 bankruptcy on June 28, 2020.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
32145 Beaver Run Dr, Salisbury, MD 21804
Poor service and rude.
Good customer service, pleasant people!
Waited on hold for 30 minutes and gave up!
Got thru after 2 hours of being on hold , they told me to be at home between noon and 5 the next day and someone would be over to turn on our gas …Nobody showed up…Lost 5 hours of my day & now have to call back and wait 2 hours to …
I’ve been on hold for 2 hours waiting to speak to someone about starting service. Do they only have one person answering all phone calls? Absolutely incredible.
I have sandpiper in Berlin and they are very easy to deal with. Good customer service
They shutnyourngas off, leave a phone number to call and the number is disconeccted. You use the website but can’t log in. You call to talk to customer service and they verify your email, without ever sending an email bill or notice of …
Would have given them a zero rating if possible. Replaced my $1000 fireplace burner with a cheap piece of garbage. Have a 36 inch box and worker was going to install a burner the size of a loaf of bread that probably cost $75. Good thing I …
This utility company needs to have some serious training on customer service. What a disaster dealing with them. I have a firepit in my backyard which was leaking gas. I called the emergency number. A tech came out, turned off the gas and …
Terrible! I have tried to contact them multiple times with no avail to reestablish service after a tree fell into my house. They never call back or respond to email. I have been hung up on 4 times today by their automated service. It is insane. I have been forced to file a complaint with the Maryland PSC.
Trying to move my house to natural gas and had to wait on the phone an hour. They cant help me and need to refer me to a sales person who will call me. No one ever calls. I have to wait AGAIN another hour to get my info to ANOTHER sales …
Poor customer service. They work from home. Have to request in writing to speak to supervisor. Must request a refund credit after last budget year. Takes 4-6 weeks. Took out 2 payments automatically this month. Initially blamed my husband …