Its very nice and the staff was nice but they are way to expensive. I wanted to get some glasses at a reasonable price not spend a couple a grand for two pairs of glasses.
The employees here are wonderful! No matter if it’s in person or on the phone they are always polite and ready to assist. I enjoy the personal service that I always receive. I would not go anywhere else.
The staff was very friendly. Very knowledgable and helpful when it came to ordering glasses. Will definitely be back and will recommend to friends and family.
Great office and Elena took great care of me helping me fix some motorcycle riding issues I didn’t realize were fixable. Fitted me in my helmet to make sure my new glasses fit properly.
Very easy from start to finish. Not a long wait as they are extremely efficient. Very thorough with their diagnosis and easy to talk to. Would highly recommend.
Had some issues with this location before however my appt this past Saturday was AMAZING!! Super friendly staff…my dr..Dr Sherman took her time explaining everything and I appreciated that the office manager Kayla was very efficient and …
They dont tell you there is a $75 contact fitting fee until you are checking out. Dr. Charmin gave me the wrong PD for me to order my glasses online. Claim she wasnt suppose to tell me the PD. But nevertheless she told me it was 61 and …
The worst customer service I have ever encountered. My glasses broke and when I went to get them replaced I was told that they didn’t have the same frames and would need to order them- that was is October and I still don’t have my frames. I …
I called on 5/12 and requested my husband’s prescription because of an emergency. I was told I would get it momentarily. When I called back Thursday I was told it would be 48 hours from requested time. On Saturday I called again they told …
Dr James Taylor was great. I ordered my contacts without an issue. Picking up my contacts is where the problem lies. I received the call to say they are in (ordered last Thursday) but I will need an appointment to pick up the contacts. No …
Should have done this a while ago but im finally doing it because i said that i would. The team at the Sansbury Eye Center are extraordinary by the highest standard. There customer service , humanity and heart all coincide and streamline …
Everyone has been exceptional ! When I was driving from Camden to this location I was late because of heavy traffic. It was after 6:00 and they graciously opened the door and welcomed me in to pick up my glasses and contacts. They …
I broke my good riding glasses shortly after arriving in Columbia. At best i was hoping for a temporary fix, as generaly speaking my Baloramas are hard to find. I I got lucky when i walked into this store and ran into Christine. Not only is …
I have been a patient at Sansbury for 2 years. The doctors are wonderful and explained the results of my eye exam very well at each visit. My children’s exams were explained to me also. The staff is welcoming as as soon as we checkin for …
I visited Sansbury week of Feb 8th and was checked in, seated and told to wait for Patient Care Specialist and I was then asked to come and sit with Elena – From the beginning, Elena was all about me, my likes and dislikes regarding my …
Great customer service on my first visit! Mikaela who assisted the doctor and helped me with selecting contacts was full of personality, knowledgeable and focused! Give them a try! Highly recommend!
I needed new glasses quick ….before my hip surgery
I had my glasses in about 5 days beautiful Frame’s great fit . I really needed them the response was more than I could have imagined …
This Sansbury customer service is awful. The lack of care for its customers is ridiculous! No sense of urgency. If I could rate a zero (0) I would. Waiting on glasses since 08/15/2020 paid in full no refund. Excuse after excuse! The …
The staff and doctors at Sansbury were so easy to work with! I was able to get an appointment right away. The office location was convenient. No crazy wait times. The exam was quick but very thorough. I was impressed with the Optomal …
I had the most amazing visit with this location from the moment I was greeted at the front desk to when I picked out a pair of frames. Makayla was awesome with my exam and questions. Dr. Sherman was kind and patient as well with my concerns. Highly recommend! Also, Go see Cameron for your next pair of glasses! He’s awesome!
I had my first appointment at Sansbury today. Staff was super nice and very helpful. My appointment was right on schedule. The clinic tech was great and explained every thing she was doing. The doctor took his time and explained …
SEC located on 121 Lucy Lane is awesome! The customer service is excellent and the wait time was nonexistent. The ladies up front are super professional and do their best to accommodate customers questions and request. The Doctors are …
I was very satisfied with their customer service and the quality of their work. They kept us safe during this pandemic by practicing safety guidelines. I did not have to wait long to be seen. Jim was very helpful.
My 3 boys and I had an appointment for eye exams at this location. Every person we had contact with was pleasant, knowledgeable, explained everything clearly, and just generally super helpful. They were patient with my 10 yo and 7 yo who …
I had the most wonderful experience at Sansbury Eye Center today! This was my first time at Sansbury. It was a convenient location near my house. Their greeter as you walk in was friendly, took my temperature, and had me sanitize my hands …
I want to share with anyone seeking a really professional but fun ophthalmology experience I would heartedly suggest The Sansbury
Eye Center on Lucy Lane. From the receptionist to Dr. James Taylor made for a …
My co-worker recommended Dr. Nicole Sherman. I was blown away by how patient, kind, friendly she was. Not only did she help me relax when taking the eye pressure, but she explained why she was doing each test, and why each test was …
I’ve been to about 3 other eye businesses and Sansbury on Lucy Lane was far more the best! The greeter was friendly, checked my temperature and politely asked me to sanitize my hands. I was then escorted to a booth to wait for them to bring …
I had an annual exam at Sansbury for the first time a few weeks ago…The doctors and clinical staff are amazing! It’s obvious they care about their patients and what they do! I also worked with several people to pick out the best frames …
I had an amazing experience at Sansbury!!! I typically don’t post reviews, but my visit to Sansbury yesterday was top notch. From the moment you walk in the door, everyone is friendly and the service is efficient. Dr. Taylor gave me a …
I had an amazing first experience at Sansbury. The staff was awesome from the kind, bubbly ladies at the front desk to Dr. Taylor. Caroline was wonderful! She has a great eye and helped me pick out a pair of glasses I’m super happy with. She explained everything and was helpful every step of the way. I’m very pleased!!
I had a wonderful experience at this location! From the eye exam to the glasses and contacts consultation – everyone was friendly, knowledgeable, and very easy to work with. Caroline was very helpful when picking out frames which can be an …
I recently changed eye care centers on recommendation of a close friend. Upon my first visit to Sansbury Eye Center, I immediately felt the care and concern about my eyesight by Dr. Nicole Sherman and her entire staff. I wasn’t patient X …
I recently purchased a pair of progressive lens glasses from you. The first pair did not work at all. I took them back and Christine spent a lot of time trying to figure out the problem. She re-ordered the lenses as the prescription needed …
I went into Sansbury Eye Center the other day and the selection of glasses was up to par! Usually I have to go online to find eyewear that suits my taste however this location has some of the most modern and unique styles of frames that …
Its very nice and the staff was nice but they are way to expensive. I wanted to get some glasses at a reasonable price not spend a couple a grand for two pairs of glasses.
They have great customer service, really try to work with you to get the frames you want and in a certain styles. I adore this place
The employees here are wonderful! No matter if it’s in person or on the phone they are always polite and ready to assist. I enjoy the personal service that I always receive. I would not go anywhere else.
The customer service is good, the people here are nice very helpful, and very patient. Wide verity of frames to match most anyone’s style
The staff was very friendly. Very knowledgable and helpful when it came to ordering glasses. Will definitely be back and will recommend to friends and family.
I had issues with Sansbury and my contacts. I will say that they resolved the issue and went out of their way to make things right. Thanks. …
Excellent care from Dr. Taylor. The staff was professional, efficient. My contacts were readily available. Reorder was as easy as pie.
Great office and Elena took great care of me helping me fix some motorcycle riding issues I didn’t realize were fixable. Fitted me in my helmet to make sure my new glasses fit properly.
Very easy from start to finish. Not a long wait as they are extremely efficient. Very thorough with their diagnosis and easy to talk to. Would highly recommend.
Elena did an awesome job with my selecting of new glasses. They look fabulous and I have received many compliments. Thank you!
Had some issues with this location before however my appt this past Saturday was AMAZING!! Super friendly staff…my dr..Dr Sherman took her time explaining everything and I appreciated that the office manager Kayla was very efficient and …
They dont tell you there is a $75 contact fitting fee until you are checking out. Dr. Charmin gave me the wrong PD for me to order my glasses online. Claim she wasnt suppose to tell me the PD. But nevertheless she told me it was 61 and …
The worst customer service I have ever encountered. My glasses broke and when I went to get them replaced I was told that they didn’t have the same frames and would need to order them- that was is October and I still don’t have my frames. I …
I called on 5/12 and requested my husband’s prescription because of an emergency. I was told I would get it momentarily. When I called back Thursday I was told it would be 48 hours from requested time. On Saturday I called again they told …
Dr James Taylor was great. I ordered my contacts without an issue. Picking up my contacts is where the problem lies. I received the call to say they are in (ordered last Thursday) but I will need an appointment to pick up the contacts. No …
Should have done this a while ago but im finally doing it because i said that i would. The team at the Sansbury Eye Center are extraordinary by the highest standard. There customer service , humanity and heart all coincide and streamline …
Everyone has been exceptional ! When I was driving from Camden to this location I was late because of heavy traffic. It was after 6:00 and they graciously opened the door and welcomed me in to pick up my glasses and contacts. They …
I broke my good riding glasses shortly after arriving in Columbia. At best i was hoping for a temporary fix, as generaly speaking my Baloramas are hard to find. I I got lucky when i walked into this store and ran into Christine. Not only is …
I have been a patient at Sansbury for 2 years. The doctors are wonderful and explained the results of my eye exam very well at each visit. My children’s exams were explained to me also. The staff is welcoming as as soon as we checkin for …
I visited Sansbury week of Feb 8th and was checked in, seated and told to wait for Patient Care Specialist and I was then asked to come and sit with Elena – From the beginning, Elena was all about me, my likes and dislikes regarding my …
Great customer service on my first visit! Mikaela who assisted the doctor and helped me with selecting contacts was full of personality, knowledgeable and focused! Give them a try! Highly recommend!
I needed new glasses quick ….before my hip surgery
I had my glasses in about 5 days beautiful Frame’s great fit . I really needed them the response was more than I could have imagined …
This Sansbury customer service is awful. The lack of care for its customers is ridiculous! No sense of urgency. If I could rate a zero (0) I would. Waiting on glasses since 08/15/2020 paid in full no refund. Excuse after excuse! The …
The staff and doctors at Sansbury were so easy to work with! I was able to get an appointment right away. The office location was convenient. No crazy wait times. The exam was quick but very thorough. I was impressed with the Optomal …
I had the most amazing visit with this location from the moment I was greeted at the front desk to when I picked out a pair of frames. Makayla was awesome with my exam and questions. Dr. Sherman was kind and patient as well with my concerns. Highly recommend! Also, Go see Cameron for your next pair of glasses! He’s awesome!
I had my first appointment at Sansbury today. Staff was super nice and very helpful. My appointment was right on schedule. The clinic tech was great and explained every thing she was doing. The doctor took his time and explained …
SEC located on 121 Lucy Lane is awesome! The customer service is excellent and the wait time was nonexistent. The ladies up front are super professional and do their best to accommodate customers questions and request. The Doctors are …
I was very satisfied with their customer service and the quality of their work. They kept us safe during this pandemic by practicing safety guidelines. I did not have to wait long to be seen. Jim was very helpful.
My 3 boys and I had an appointment for eye exams at this location. Every person we had contact with was pleasant, knowledgeable, explained everything clearly, and just generally super helpful. They were patient with my 10 yo and 7 yo who …
I had the most wonderful experience at Sansbury Eye Center today! This was my first time at Sansbury. It was a convenient location near my house. Their greeter as you walk in was friendly, took my temperature, and had me sanitize my hands …
I want to share with anyone seeking a really professional but fun ophthalmology experience I would heartedly suggest The Sansbury
Eye Center on Lucy Lane. From the receptionist to Dr. James Taylor made for a …
My co-worker recommended Dr. Nicole Sherman. I was blown away by how patient, kind, friendly she was. Not only did she help me relax when taking the eye pressure, but she explained why she was doing each test, and why each test was …
I’ve been to about 3 other eye businesses and Sansbury on Lucy Lane was far more the best! The greeter was friendly, checked my temperature and politely asked me to sanitize my hands. I was then escorted to a booth to wait for them to bring …
I had an annual exam at Sansbury for the first time a few weeks ago…The doctors and clinical staff are amazing! It’s obvious they care about their patients and what they do! I also worked with several people to pick out the best frames …
I had an amazing experience at Sansbury!!! I typically don’t post reviews, but my visit to Sansbury yesterday was top notch. From the moment you walk in the door, everyone is friendly and the service is efficient. Dr. Taylor gave me a …
I had an amazing first experience at Sansbury. The staff was awesome from the kind, bubbly ladies at the front desk to Dr. Taylor. Caroline was wonderful! She has a great eye and helped me pick out a pair of glasses I’m super happy with. She explained everything and was helpful every step of the way. I’m very pleased!!
I had a wonderful experience at this location! From the eye exam to the glasses and contacts consultation – everyone was friendly, knowledgeable, and very easy to work with. Caroline was very helpful when picking out frames which can be an …
I recently changed eye care centers on recommendation of a close friend. Upon my first visit to Sansbury Eye Center, I immediately felt the care and concern about my eyesight by Dr. Nicole Sherman and her entire staff. I wasn’t patient X …
I recently purchased a pair of progressive lens glasses from you. The first pair did not work at all. I took them back and Christine spent a lot of time trying to figure out the problem. She re-ordered the lenses as the prescription needed …
I went into Sansbury Eye Center the other day and the selection of glasses was up to par! Usually I have to go online to find eyewear that suits my taste however this location has some of the most modern and unique styles of frames that …