Savannah Neurology Specialists are leaders in the treatment of Parkinson’s disease, Alzheimer’s disease, stroke therapy, and ADHD therapy in … See more
I tell you!! It has been some time since I have received the attention and aid from a physician office as I have at this one. Billie alone will make you fall in love with this office but all in all I am very pleased with the level of care I have received thus far during my care. Thank you Savannah Neurology
My MRI tech Billie James was absolutely amazing from my 2/8/23 visit. She was pleasant and talkative and kept my mind at ease the whole time, even though this was my 1st ride in the tube! You can really tell she has a love for what she does and the patients she works with. I told her I hope I have her every-time.
I have never had a bad experience! Great staff, always pleasant and very helpful, I see Amanda Merritt. She is easy to talk to, helps you understand, and takes as much time with you as you need. I would recommend them to anyone. Thanks for all you do for me.
Absolutely awful. Trying to get appointments is ridiculous not to mention they don’t even follow protocol on follow up care. Scary. Taking our child to another neurologist.
Very nice staff but I haven’t found out anything on my test results. I went in to get my results and they didn’t have them. They said they would call still haven’t heard anything
Very disappointed in the follow-up with NP. Felt NP was not on the same page with doctor’s recommendation. Felt NP was deficit in knowledge of Alzheimer’s thus ineffective. Walked away from the office with a sense of hopelessness.
NP widener and DR carter are wonderful they explain everything and try to find other ways to solve the problems you have, but if you see any other DR or NP it is horrible i waited 40 min to see someone and was only in the office for 5 min …
My daughter was just seen in the EEG dept. I was extremely satisfied with not only the quickness in which they got my daughter in, but also the knowledge and help of Suzi. She was able to answer all of my questions. Thank you Suzi!
Some staff can be really rude, especially my sons nurse. If this weren’t the only pediatric neurology closest to me, I’d go else where. They are not friendly at all! No one communicates with one another and things get tossed around. So unprofessional and idiotic!
Made an appointment in March 2018 and had to wait 3 months (June 2018). 1 week before my appointment I was informed it was cancelled and had to be rescheduled for SEPTEMBER 2018! I’ve already waited 3 months, now I have to wait 3 more! Ridiculous!
I cannot speak to the quality of the doctors. All I can speak to is how rude the staff is that answers the phone. They are the only child neurologist in Savannah which is what gives them the liberty to treat patients that way. We’re headed to Brunswick to deal with someone else
Very dissapointed in my Doctor.. her lack of concern of the extent of neuropathy in my right hand and my ability to perform my. Job safely and efficiently is really upsetting. I tried to explain that im not able to use the tools properly to …
Went in for EMG and Regina made sure I was comfortable going into the test. Dr. MacGregor was clear on explaining what was to be done prior to and throughout the test. He also took the time to make sure I understood the results.
I have been seeing Dr. Carter for a few years now and I love her. She and her PA’s and nurses are amazing! I couldn’t imagine seeing anyone else for my migraines and fibromyalgia.
Hillary Gould, the Front Desk Receptionist, has been nothing short of superior! Every phone call and every visit; no matter the difficulty of the task; she has handled then completely professionalism. A true “GEM” at Savannah Neurology Specialists.
I’ve been going to this office for over three years. They are the absolute worst at getting back to you when you try to contact them. When I told them I went to the Mayo clinic and was diagnosed with a brain tumor they cancelled my next …
Hillary Gould, Receptionist and Stephanie Temples, ROI Specialist, are always a delight! Their dedication to patient care, no matter how big or small the situation may be; is second to none! With Mrs./Ms. Gould and Temples; along with …
I always feel well cared for at Savannah Neurology Specialists. As I live in Florida, it would be much simpler for me to find a neurologist there to administer my botox shots for migraine than to drive to Savannah every six weeks for …
Have been trying to set an appointment since February! The doctor has called in the referral twice. They finally called, missed the call, called back, no return call. I’m done. I’ll find a neurologist who actually cares about their potential patients!
At our initial appointment Dr. Moretz stated she couldn’t even read my son’s MRI report because it was so fuzzy and didn’t bother requesting a new one or asking me to bring our copy. Standard follow up for his diagnosis is to get a spinal …
I have been with this office for 17-years and even though the office staff may have changed; the commitment and A-1 service has not. From the beginning to the end, I am very please!!!!!!!!!!!!!!!!!!!! Dr. Hemphill is the BEST!!!!!!!!!!
The wait is worth it. Amazing staff! Deb (EMG Tech) you are a rare jewel. Dr. Carter you rock. Thank you both for your level of care and sensitivity to my health. I’m humbled by those in your practice and field. Keep up the great work. Blessings
Dr. Donahue and his staff were wonderful. I had a couple issues I was having trouble dealing with, headaches and sleeping. After explaining the symptoms I was having I was recommended to take one medication that would help with both. I …
Dr. Donahue and his nursing staff are the worst. This tops the worst experience I’ve ever had with a doctor. I have lupus and was referred to a him because I was spinning/falling down/unable to communicate the movements I wanted my body to …
I gave them 4 stars because they are good but they will cancel your appointment if you are 15 minutes late and not care about the fact that you have traveled over an hour to make it. They need to be a little more compassionate with their clients.
I was extremely disappointed with my experience with this office. Despite my requests to see my actual doctor, my appointments were always scheduled with a nurse practitioner. She did not listen to me. I was told by the nurse practitioner …
Told to come in 30 minutes early to do paperwork. Arrived at 2pm for a 2:30 appointment and left at 4:15 without seeing the doctor. I was asked if I wanted to reschedule my appointment. Really!! So I can waste another afternoon sitting …
We took our adopted 5-year old here because her pediatrician recommended a visit. The doctor was not helpful and did not have a good bedside manner with such a young child. He also had not read our case history that was provided to him by our therapist and pediatrician. He was done with us in 10 minutes.
Go somewhere else. Waited 3 months to be seen just for them to call the week prior to cancel and push my appointment back another 3 months. This is all with referral from my PCP. YOU COULD BE DEAD BEFORE YOU CAN GET AN APPOINTMENT!
After multiple neck surgeries, I was still experiencing ‘extreme’ neck pain and migraines. Dr. Carter suggested Botox injections. What a difference! The injections have been such a relief and I’m forever grateful to her. She and her staff are very caring, willing to listen and they feel like ‘family’.
My Doctor is awesome! His staff is horrible, they don’t return calls (although I leave a message before 3pm and should get a call per their voicemail), are rude and condescending. The MA’s are not quilifed to take vital signs ( I’m sure …
Do Not Go Here! We are new to the area and were referred to see Dr Greenberg. We could not get an appointment with him for 3 months, and my son’s condition could not wait for that amount of time, so we saw Dr Donahue instead. Dr Donahue …
Dr. Mcgregor is awesome. Had a wonderful experience with him. Very helpful with treating my condition. However the office staff and whoever answers the phone are absolutely horrible. They have attitudes like the patients are bothering them. …
Holy cow, Kelly was so helpful and proactive in solving our problem, I can’t thank you guys enough for all the help. I called all over town, went to an urgent care center, and was getting no where until I spoke with Kelly at Neurology …
After waiting for a long time to see the VA doctor, we decided to reach out to Savannah Neurology to schedule an appt for our dad. They got him in relatively quickly. He was seen by Dr. Hemphill and had an MRI, EMG, diagnoses and …
Coming an hour away for an appointment that was rescheduled by this office twice at the last minute. Five minutes outside my late appointment window and was told by the manager I would not be seen. I was flexible for those last minute reschedules and you couldn’t give me a measly 5 minutes. Thanks
Made me wait 3 months for an appointment. Then they failed to get my medical records. Then instead of helping me they wanted to rob me. Terrible place and I will never go back.
I recently visited SNS for help with a head injury. Dr. Greenberg really knows his stuff and was very informative. I see why he is a leader in his field.
Upon my second visit, I was given an EKG exam by Dawn. I found her very friendly …
I started seeing Dr. MacGregor for migraines. Him and his staff are friendly and very compassionate. The office staff is always welcoming and available to answer any of my questions. I, also, enjoy using their online patient portal to send messages to the staff and pay my balances. All in all, great experiences!
I wanted to give kudos to the front desk crew at Savannah Neurology. They are always so kind and attentive to everyone who enters the front door. They greet everyone with a smiling face and seem to truly enjoy each interaction with whomever they encounter. Great job as well to who assembled this joyous group as well!
Dr. Hemphill and NP Widener are both fantastic practitioners. Dr. Hemphill was recommended to me by a nationally renowned expert and I found him to be extremely knowledgeable. Ms. Widener was caring, compassionate, and thorough. …
I have been misdiagnosed and my dr retired no one even let me know anything, then I was put with Alison and she told me she can’t even read the brain scans! I took the CT Scans to their office 2 weeks ago they still haven’t found a Dr that …
Today was my daughters first appointment and we were treated so well. From the front office staff to the clinical staff. We were seen, treated and done within an hour of checking in for her appointment. The dr we saw was fantastic and took the time to listen to my concerns as well as my daughters.
The doctors and nurses there are so sweet However my rating is due to the young lady that Just answered my call. I called with questions about my son’s appointment and she acted like I was bothering her. Very short answers and No friendliness in her voice Whatsoever! I didn’t catch her name but I sure will next time.
Appointments NEVER run on time. Dr. Hemphil is great if you ever get to see him. The majority of the time I’ve not had great experiences with the front office. They are on their phones, are unhelpful, roll their eyes, and never seem to have …
Dr Moretz and her physician assistant are awesome and my kid is happy with them, so no complaints there. The office is usually really busy and the wait times are long though. They also change your appointments without calling you, so you …
I was recommended here several years ago when I first came to Savannah for migraines. I never went due to not having insurance. I finally went and Dr. Donahue was amazing. I’ve heard stuff about him, but once I went into the room, he had …
I would like send high 5’s to Keona Jenkins. My husband was referred to the practice by his PCP. There was issue for obtaining his medical records before appointment can be made. She went above beyond by notifying PCP office and keeping my …
I have been a Patient since March of 2019 after a brief Hospitalization. Many leaps and bounds also mixed emotions in the very beginning. I will say this; Every office has good days and bad days BUT I have by far experienced more of the …
Have a referral to come see them. They won’t take the authorization number over the phone or accept the physical referral when I come see them. They say my doctor must fax it over. Just lost me there. I’ll go find a new place. Don’t make it ridiculously hard to get an appointment.
Dr. Carter left the practice and I got no notification from the office. A patient for over two years and seen the doctor once – PA every time after. Sitting in Infusion. Unfriendly staff. They pass by with no greeting. Very cold. Will be moving on as a patient.
I wish I could rate this place 0 stars! Went here for 6 years and every second there was a waste of time and money! The only reason I stayed was because of the lack of neurologists in the area. The one good person at this office, a nurse …
My daughter has been a patient here since her first seizure, Sept. 2017; so far everyone front office, etc, has been great/accommodating, we’re still happy and understanding with Sav’h Neurology. One of my biggest irritations, is the …
Had an appointment at 1130 yesterday had a text message to sign in at 1100. We live an hour and half away and couldn’t get here that early. Got here at 1120 and was told we couldn’t be seen. Had to wait on doctor to come out of the room …
The staff and neurologist are GREAT; wait times are AWFUL.
Waits regularly exceed one hour, in a noisy, bright lobby, hell for migraineurs. They provide help with insurance and patient assistance programs for expensive treatments or medications.
Everyone was friendly and helpful. Dr. Donahue explained his concerns and what each test would be for. He listened and took my concerns seriously. Daisy was very nice and walked me through the process. I felt welcomed from being greeted by …
Doctor is so aloof he acts like doing his job and talking to you is a chore. Wouldnt even make direct eye contact and ended my appointment in less than 5 minutes saying “Its not really an issue in my opinion, so you should just live with …
So glad to finally found a place that treats me with respect and uses real SCIENCE to help solve my migraines. Years of pain and finally getting relief
IF YOU’RE MILITARY, DO NOT GO HERE! The call center clerk was rude and not helpful at all. I told her I had a referral and she rudely replied, “I can’t make an appointment unless you’re referral is fax to this office!” Then she hung up on …
I have not seen my doctor, Dr. Hempfiill since January it is now April. I’ve never got a call for a follow-up with him yes I have seen his nurse Wallett but when ask asurance to get my medicine authorized and I’ve been calling them at the …
The Chronic Care Management team is like a warm hug. I lost my Mother a few years ago. She would call and check on me to make sure I was keeping up with life. Like Doctors appointments and eating and helping others. …
Gabe Sanscone in scheduling is an outstanding asset at Savannah Neurology. He is always going up and beyond to assist the patients and their families. If he doesn’t know the answer, he will find someone that does and always comes back with …
I enjoyed my appointment. The staff was great and my doctor provided excellent service. Thank you Dr. Donahue.
I recommend this office and staff to everyone.
Owner didn’t like my previous review and seems to have had it removed, so I’ll reiterate. Unorganized, and will take forever to get back to you regarding taking care of authorization of medications. if you call and ask for help about this, …
Terrible practice and I never even got an appointment. It took the PCP a month to fax the referral. They would not make an appointment without one. Then it takes this practice at least 3 weeks to process it from the time its faxed. Was …
My first time calling to this facility was very poor experience. Monica Morrison is very rude and sounds like she has a attitude over the phone. She makes you not want to receive treatment.
I’ve seen Dr. Gilmore McGregor since 2017. I certainly recommend him for care to anyone who has any type Neuro condition that he specializes in. He is an Awesome Dr. The Chronic Care Health Management team at Savannah Neurology Specialists …
They have always been courteous and efficient. There has never been a time that I wasn’t helped out quickly regardless of any issues that were going on with me. I recommend that if you are searching for a place to go for care that you go here.
I just love this practice, Everyone is so friendly & helpful. Gabe was awesome in helping schedule my appointment for testing. Need more staff like him. The lady (can’t remember her name ) that help do the 1st part of my test was Amazing. Dr. Durham, always polite and answers all my questions.
I have several facilities that I often have to report to because of my medical condition THE SERVICES I RECEIVE TRULY EXCEEDS MY EXPECTATIONS EVERY TIME I HAVE AN APPOINTMENT…shout outs to BILLI MRI…DAISY…ERIKA WHO draws your blood SMOOTH OPERATOR…Wellet,Stephanie,Sue Always on point!
While Dr. Hemphill is an amazing neurologist, some of the staff is just plain rude and make you feel like you are just a bother to them. The service is atrocious in most interactions. When you come across a team member that is a friendly or …
I just want to shoutout the helpful and friendly ladies at this office. First Mrs Shelby is sweet and have wonderful bedside manners with my Botox . In the MRI department , Mrs, Billie is the best! And her and Mrs Daisy understood that my …
Dr. MacGreggor is AWESOME! He is always so pleasant and sweet to me. He referred me to MUSC when he felt the need to do so, always staying in the loop with my care. His concern and excellent medical knowledge is second to none in my …
No one answers phone , passed to a VM to never get a return call about your concerns. You feel that you are a number not a priority when your medical care and follow thru as a patient. It’s sad when you are going thru medical problems and …
Wallett it’s always so attentive and tries v
ery hard to solve my headaches. We’ve had good results so far. My only problem is being told if you need a refill or have any questions just call and it’s not that simple. I always seem to have a very hard time making contact.
I usually love the care that I get from Savannah neurology but today I encountered the worst customer service I’ve seen in a long time. I just wish that companies still taught “people etiquette”- which means treat everyone how you would like to be treated.
I’ve been receiving treatment for several years for migraines from Dr Greenberg , he has always been professional and kind .
Now I am suddenly having severe joint pain issues and have been leaving messages …
Visited Savannah Neurology Specialist on 12/16/22 for my Vyepti infusion. Arrived early but they got me right in. Every part of the visit was great. Would highly recommend.
This place has gone down hill in the last 3-4 months. Employees do not care to make sure refills are done in a timely manner, front desk on phones and overall just oh well about patient care. Saying something is done, when it is not, not …
I’ve been receiving treatment for several years for migraines from Dr Greenberg , he has always been professional and kind .
Now I am suddenly having severe tingling in my left hand and arm with pain …
If you’re looking for a Neurologist, this is the place! The staff are all friendly & helpful. I’ve had not so great experiences at other places & this is the first doctors office that I feel heard & seen. Love them all!
Billie was the best. She explained everything thoroughly. She kept me calm and prepared me so well. I appreciate her care and empathy. She is A plus plus in my book. ThanKyou sweet Billie. You are the best ! Janice May
The Chronic Care Management team is amazing! Since my Dad’s dementia diagnosis, Sue and Stephanie have been there to answer my questions and help me make difficult decisions. Their once a month call is my life line to understanding the new and difficult behaviors my dad presents with this progressive disease. They are my angels!
I have been a patient at Savannah neurology for 12 years and I can’t say enough about how amazing the entire team is there. For the past few years I have been under the care of Stephanie and Sue, the chronic care coordinators, and they have …
I’ve had two MRI’s here and I cannot say enough about how good my experience was. They were kind and compassionate and walked me through what would be happening and how long it would take. Billie, Becca, and Daisy were the amazing staff who took care of me.
I love the doctor we have for our son. The whole team is AMAZING!! They listen an ask lots of questions. Lots of doctors these days are quick in and out, but not this place. Highly recommend. Open communication which I love.
Dr. Donahue and his staff are very personable and kind. They speak with you to really get to the resolution of your concerns and understanding your physical health. From the time you walk through their door you will sense that everyone …
The providers and staff here truly care about you as a patient. I wasn’t treated like “just a number”. They were all very thorough and took the time to listen. After seeing 2 neurologists before this that gave me very little help or …
I tell you!! It has been some time since I have received the attention and aid from a physician office as I have at this one. Billie alone will make you fall in love with this office but all in all I am very pleased with the level of care I have received thus far during my care. Thank you Savannah Neurology
Staff and doctors have always been the best. I have been going to this facility for 20 plus years and have no problem recommending it. 5plus 🌟. …
These people really care. They were helpful and kind.
My MRI tech Billie James was absolutely amazing from my 2/8/23 visit. She was pleasant and talkative and kept my mind at ease the whole time, even though this was my 1st ride in the tube! You can really tell she has a love for what she does and the patients she works with. I told her I hope I have her every-time.
I have never had a bad experience! Great staff, always pleasant and very helpful, I see Amanda Merritt. She is easy to talk to, helps you understand, and takes as much time with you as you need. I would recommend them to anyone. Thanks for all you do for me.
Efficiency
Good people
Great staff
Very caring Doctors
Extremely professional!
Always kind and friendly
Excellent care.
All has been resolved.
They go above and beyond for their patients.
Dr.Donahue saved my daughter’s life .Thanks
Lovely doctors they try to get all answer u may ask
very nice
These doctors and nurses are amazing.
Friendly and helpful staff, quick results!
Dr. Greenberg was very rude, impatient, and just all around horrible. Please do not go to him!!!!
I don’t know why he (dr. Macgrwgor) qants to do another MRI when i had it done in November
Love all the people at Savannah Neurology Specialist!
Front office staff are unprofessional and borderline rude. Waited an hour for nurse practitioner and walked out.
Very impressed with Stacy Creel, and Renee Davis. This was a VERY helpful contact.
Bill Ulmer
Great care and concerned with getting you well.
Absolutely awful. Trying to get appointments is ridiculous not to mention they don’t even follow protocol on follow up care. Scary. Taking our child to another neurologist.
My doctor was able to diagnosis what kind of neuropathy I have quickly. She was really nice and very professional.
Terrible patient service, they are rude on the phone from the moment you call. Also incredibly slow, I would not go here if time is important to you.
Very nice staff but I haven’t found out anything on my test results. I went in to get my results and they didn’t have them. They said they would call still haven’t heard anything
I absolutely love Dr Hemphill and Wallette NP. Dr Hemphill is a physician who actually cares about you and your well being.
The office worked me in quickly thx you Keona
my visits have always been excellent, I would recommend your services to my family and friends
Dr Donahue is great! Cleared up discrepancies in my diagnosis that other neurologist couldn’t be bothered doing
It’s okay but a little difficult to start though
Great staff very easy to comprehend to understand always there if you need questions answered
Very disappointed in the follow-up with NP. Felt NP was not on the same page with doctor’s recommendation. Felt NP was deficit in knowledge of Alzheimer’s thus ineffective. Walked away from the office with a sense of hopelessness.
Bad service on telli med calls
NP widener and DR carter are wonderful they explain everything and try to find other ways to solve the problems you have, but if you see any other DR or NP it is horrible i waited 40 min to see someone and was only in the office for 5 min …
Always helpful either to questions or finalizing my check-in to the clinic . They always great me with a smile.
My daughter was just seen in the EEG dept. I was extremely satisfied with not only the quickness in which they got my daughter in, but also the knowledge and help of Suzi. She was able to answer all of my questions. Thank you Suzi!
Some staff can be really rude, especially my sons nurse. If this weren’t the only pediatric neurology closest to me, I’d go else where. They are not friendly at all! No one communicates with one another and things get tossed around. So unprofessional and idiotic!
Never answers the phone. And appointments are changed without notice.
Made an appointment in March 2018 and had to wait 3 months (June 2018). 1 week before my appointment I was informed it was cancelled and had to be rescheduled for SEPTEMBER 2018! I’ve already waited 3 months, now I have to wait 3 more! Ridiculous!
The staff and medical providers are so helpful and kind. I would highly recommend this practice.
Very happy with the care I received.
I cannot speak to the quality of the doctors. All I can speak to is how rude the staff is that answers the phone. They are the only child neurologist in Savannah which is what gives them the liberty to treat patients that way. We’re headed to Brunswick to deal with someone else
Very dissapointed in my Doctor.. her lack of concern of the extent of neuropathy in my right hand and my ability to perform my. Job safely and efficiently is really upsetting. I tried to explain that im not able to use the tools properly to …
Went in for EMG and Regina made sure I was comfortable going into the test. Dr. MacGregor was clear on explaining what was to be done prior to and throughout the test. He also took the time to make sure I understood the results.
I have been seeing Dr. Carter for a few years now and I love her. She and her PA’s and nurses are amazing! I couldn’t imagine seeing anyone else for my migraines and fibromyalgia.
Hillary Gould, the Front Desk Receptionist, has been nothing short of superior! Every phone call and every visit; no matter the difficulty of the task; she has handled then completely professionalism. A true “GEM” at Savannah Neurology Specialists.
Can someone call me?? I have tried for a month to get a hold of anyone and no one will answer their phone
I’ve been going to this office for over three years. They are the absolute worst at getting back to you when you try to contact them. When I told them I went to the Mayo clinic and was diagnosed with a brain tumor they cancelled my next …
Hillary Gould, Receptionist and Stephanie Temples, ROI Specialist, are always a delight! Their dedication to patient care, no matter how big or small the situation may be; is second to none! With Mrs./Ms. Gould and Temples; along with …
I always feel well cared for at Savannah Neurology Specialists. As I live in Florida, it would be much simpler for me to find a neurologist there to administer my botox shots for migraine than to drive to Savannah every six weeks for …
Have been trying to set an appointment since February! The doctor has called in the referral twice. They finally called, missed the call, called back, no return call. I’m done. I’ll find a neurologist who actually cares about their potential patients!
At our initial appointment Dr. Moretz stated she couldn’t even read my son’s MRI report because it was so fuzzy and didn’t bother requesting a new one or asking me to bring our copy. Standard follow up for his diagnosis is to get a spinal …
Great service and very helpful people..especially Ms Starr ..thank you very much!!
I have been with this office for 17-years and even though the office staff may have changed; the commitment and A-1 service has not. From the beginning to the end, I am very please!!!!!!!!!!!!!!!!!!!! Dr. Hemphill is the BEST!!!!!!!!!!
The wait is worth it. Amazing staff! Deb (EMG Tech) you are a rare jewel. Dr. Carter you rock. Thank you both for your level of care and sensitivity to my health. I’m humbled by those in your practice and field. Keep up the great work. Blessings
Dr. Donahue and his staff were wonderful. I had a couple issues I was having trouble dealing with, headaches and sleeping. After explaining the symptoms I was having I was recommended to take one medication that would help with both. I …
Horrible phone and desk agents. I will find another provider.
Waiting for the first appointment took almost 2 months. Bur once I was seen I loved it. Dr
Dr. Donahue and his nursing staff are the worst. This tops the worst experience I’ve ever had with a doctor. I have lupus and was referred to a him because I was spinning/falling down/unable to communicate the movements I wanted my body to …
I gave them 4 stars because they are good but they will cancel your appointment if you are 15 minutes late and not care about the fact that you have traveled over an hour to make it. They need to be a little more compassionate with their clients.
I was extremely disappointed with my experience with this office. Despite my requests to see my actual doctor, my appointments were always scheduled with a nurse practitioner. She did not listen to me. I was told by the nurse practitioner …
Told to come in 30 minutes early to do paperwork. Arrived at 2pm for a 2:30 appointment and left at 4:15 without seeing the doctor. I was asked if I wanted to reschedule my appointment. Really!! So I can waste another afternoon sitting …
We took our adopted 5-year old here because her pediatrician recommended a visit. The doctor was not helpful and did not have a good bedside manner with such a young child. He also had not read our case history that was provided to him by our therapist and pediatrician. He was done with us in 10 minutes.
Go somewhere else. Waited 3 months to be seen just for them to call the week prior to cancel and push my appointment back another 3 months. This is all with referral from my PCP. YOU COULD BE DEAD BEFORE YOU CAN GET AN APPOINTMENT!
After multiple neck surgeries, I was still experiencing ‘extreme’ neck pain and migraines. Dr. Carter suggested Botox injections. What a difference! The injections have been such a relief and I’m forever grateful to her. She and her staff are very caring, willing to listen and they feel like ‘family’.
My Doctor is awesome! His staff is horrible, they don’t return calls (although I leave a message before 3pm and should get a call per their voicemail), are rude and condescending. The MA’s are not quilifed to take vital signs ( I’m sure …
Do Not Go Here! We are new to the area and were referred to see Dr Greenberg. We could not get an appointment with him for 3 months, and my son’s condition could not wait for that amount of time, so we saw Dr Donahue instead. Dr Donahue …
Dr. Mcgregor is awesome. Had a wonderful experience with him. Very helpful with treating my condition. However the office staff and whoever answers the phone are absolutely horrible. They have attitudes like the patients are bothering them. …
Holy cow, Kelly was so helpful and proactive in solving our problem, I can’t thank you guys enough for all the help. I called all over town, went to an urgent care center, and was getting no where until I spoke with Kelly at Neurology …
After waiting for a long time to see the VA doctor, we decided to reach out to Savannah Neurology to schedule an appt for our dad. They got him in relatively quickly. He was seen by Dr. Hemphill and had an MRI, EMG, diagnoses and …
I saw NP Caroline today. She was very thorough and knowledgeable. I was not rushed and felt very comfortable with her.
Coming an hour away for an appointment that was rescheduled by this office twice at the last minute. Five minutes outside my late appointment window and was told by the manager I would not be seen. I was flexible for those last minute reschedules and you couldn’t give me a measly 5 minutes. Thanks
Made me wait 3 months for an appointment. Then they failed to get my medical records. Then instead of helping me they wanted to rob me. Terrible place and I will never go back.
I recently visited SNS for help with a head injury. Dr. Greenberg really knows his stuff and was very informative. I see why he is a leader in his field.
Upon my second visit, I was given an EKG exam by Dawn. I found her very friendly …
I started seeing Dr. MacGregor for migraines. Him and his staff are friendly and very compassionate. The office staff is always welcoming and available to answer any of my questions. I, also, enjoy using their online patient portal to send messages to the staff and pay my balances. All in all, great experiences!
I wanted to give kudos to the front desk crew at Savannah Neurology. They are always so kind and attentive to everyone who enters the front door. They greet everyone with a smiling face and seem to truly enjoy each interaction with whomever they encounter. Great job as well to who assembled this joyous group as well!
Dr. Hemphill and NP Widener are both fantastic practitioners. Dr. Hemphill was recommended to me by a nationally renowned expert and I found him to be extremely knowledgeable. Ms. Widener was caring, compassionate, and thorough. …
I have been misdiagnosed and my dr retired no one even let me know anything, then I was put with Alison and she told me she can’t even read the brain scans! I took the CT Scans to their office 2 weeks ago they still haven’t found a Dr that …
Today was my daughters first appointment and we were treated so well. From the front office staff to the clinical staff. We were seen, treated and done within an hour of checking in for her appointment. The dr we saw was fantastic and took the time to listen to my concerns as well as my daughters.
The doctors and nurses there are so sweet However my rating is due to the young lady that Just answered my call. I called with questions about my son’s appointment and she acted like I was bothering her. Very short answers and No friendliness in her voice Whatsoever! I didn’t catch her name but I sure will next time.
Appointments NEVER run on time. Dr. Hemphil is great if you ever get to see him. The majority of the time I’ve not had great experiences with the front office. They are on their phones, are unhelpful, roll their eyes, and never seem to have …
Dr Moretz and her physician assistant are awesome and my kid is happy with them, so no complaints there. The office is usually really busy and the wait times are long though. They also change your appointments without calling you, so you …
I was recommended here several years ago when I first came to Savannah for migraines. I never went due to not having insurance. I finally went and Dr. Donahue was amazing. I’ve heard stuff about him, but once I went into the room, he had …
This has been our practice for many years. They are very accommodating and knowledgeable.
Really like this office. Staff are efficient and friendly. They have an excellent phlebotomist and I love my nurse practitioner Amanda Merritt
I would like send high 5’s to Keona Jenkins. My husband was referred to the practice by his PCP. There was issue for obtaining his medical records before appointment can be made. She went above beyond by notifying PCP office and keeping my …
I have been a Patient since March of 2019 after a brief Hospitalization. Many leaps and bounds also mixed emotions in the very beginning. I will say this; Every office has good days and bad days BUT I have by far experienced more of the …
Dr MacGregor is the best and staff are so helpful and kind. I would highly recommend this practice.
Have a referral to come see them. They won’t take the authorization number over the phone or accept the physical referral when I come see them. They say my doctor must fax it over. Just lost me there. I’ll go find a new place. Don’t make it ridiculously hard to get an appointment.
Dr. Carter left the practice and I got no notification from the office. A patient for over two years and seen the doctor once – PA every time after. Sitting in Infusion. Unfriendly staff. They pass by with no greeting. Very cold. Will be moving on as a patient.
I wish I could rate this place 0 stars! Went here for 6 years and every second there was a waste of time and money! The only reason I stayed was because of the lack of neurologists in the area. The one good person at this office, a nurse …
My daughter has been a patient here since her first seizure, Sept. 2017; so far everyone front office, etc, has been great/accommodating, we’re still happy and understanding with Sav’h Neurology. One of my biggest irritations, is the …
Had an appointment at 1130 yesterday had a text message to sign in at 1100. We live an hour and half away and couldn’t get here that early. Got here at 1120 and was told we couldn’t be seen. Had to wait on doctor to come out of the room …
The staff and neurologist are GREAT; wait times are AWFUL.
Waits regularly exceed one hour, in a noisy, bright lobby, hell for migraineurs. They provide help with insurance and patient assistance programs for expensive treatments or medications.
I’ve only had one appointment but it was a very good experience!
Wallette Widener and Nurse Kelly is so patient, caring, kind, knowledgeable and informative. I truly appreciate them!!!!!
Everyone was friendly and helpful. Dr. Donahue explained his concerns and what each test would be for. He listened and took my concerns seriously. Daisy was very nice and walked me through the process. I felt welcomed from being greeted by …
10/10. If one suffers from MS, they will do their best to make sure you don’t.
Doctor is so aloof he acts like doing his job and talking to you is a chore. Wouldnt even make direct eye contact and ended my appointment in less than 5 minutes saying “Its not really an issue in my opinion, so you should just live with …
So glad to finally found a place that treats me with respect and uses real SCIENCE to help solve my migraines. Years of pain and finally getting relief
Everyone made me feel as though they valued me as a patient
Consistent, compassionate, knowledgeable doctor and staff for total neurological care. I would recommend Dr. Hemphill to anyone. 🙂
IF YOU’RE MILITARY, DO NOT GO HERE! The call center clerk was rude and not helpful at all. I told her I had a referral and she rudely replied, “I can’t make an appointment unless you’re referral is fax to this office!” Then she hung up on …
I have not seen my doctor, Dr. Hempfiill since January it is now April. I’ve never got a call for a follow-up with him yes I have seen his nurse Wallett but when ask asurance to get my medicine authorized and I’ve been calling them at the …
The Chronic Care Management team is like a warm hug. I lost my Mother a few years ago. She would call and check on me to make sure I was keeping up with life. Like Doctors appointments and eating and helping others. …
First time here but Drs were great and I believe they are going to be the ones to finally help me!!
attentive personnel with no long wait, all staff and doctors very helpful and supportive
Gabe Sanscone in scheduling is an outstanding asset at Savannah Neurology. He is always going up and beyond to assist the patients and their families. If he doesn’t know the answer, he will find someone that does and always comes back with …
I enjoyed my appointment. The staff was great and my doctor provided excellent service. Thank you Dr. Donahue.
I recommend this office and staff to everyone.
Owner didn’t like my previous review and seems to have had it removed, so I’ll reiterate. Unorganized, and will take forever to get back to you regarding taking care of authorization of medications. if you call and ask for help about this, …
Terrible practice and I never even got an appointment. It took the PCP a month to fax the referral. They would not make an appointment without one. Then it takes this practice at least 3 weeks to process it from the time its faxed. Was …
Care and concern is major consideration with this practice. Love my PA. She is always listening and trying to resolve any issues I may be having
The staff and Dr’s are so warm and are patient with some of the very patients that need it! Have had my mom there for awhile now,,never dissatisfied!
My first time calling to this facility was very poor experience. Monica Morrison is very rude and sounds like she has a attitude over the phone. She makes you not want to receive treatment.
I’ve seen Dr. Gilmore McGregor since 2017. I certainly recommend him for care to anyone who has any type Neuro condition that he specializes in. He is an Awesome Dr. The Chronic Care Health Management team at Savannah Neurology Specialists …
They have always been courteous and efficient. There has never been a time that I wasn’t helped out quickly regardless of any issues that were going on with me. I recommend that if you are searching for a place to go for care that you go here.
I just love this practice, Everyone is so friendly & helpful. Gabe was awesome in helping schedule my appointment for testing. Need more staff like him. The lady (can’t remember her name ) that help do the 1st part of my test was Amazing. Dr. Durham, always polite and answers all my questions.
I have several facilities that I often have to report to because of my medical condition THE SERVICES I RECEIVE TRULY EXCEEDS MY EXPECTATIONS EVERY TIME I HAVE AN APPOINTMENT…shout outs to BILLI MRI…DAISY…ERIKA WHO draws your blood SMOOTH OPERATOR…Wellet,Stephanie,Sue Always on point!
While Dr. Hemphill is an amazing neurologist, some of the staff is just plain rude and make you feel like you are just a bother to them. The service is atrocious in most interactions. When you come across a team member that is a friendly or …
Very good people took care of our needs. Instructions explained great details. Overall this is a wonderful Dr’s office I recommend this place
I just want to shoutout the helpful and friendly ladies at this office. First Mrs Shelby is sweet and have wonderful bedside manners with my Botox . In the MRI department , Mrs, Billie is the best! And her and Mrs Daisy understood that my …
Dr. MacGreggor is AWESOME! He is always so pleasant and sweet to me. He referred me to MUSC when he felt the need to do so, always staying in the loop with my care. His concern and excellent medical knowledge is second to none in my …
No one answers phone , passed to a VM to never get a return call about your concerns. You feel that you are a number not a priority when your medical care and follow thru as a patient. It’s sad when you are going thru medical problems and …
Wallett it’s always so attentive and tries v
ery hard to solve my headaches. We’ve had good results so far. My only problem is being told if you need a refill or have any questions just call and it’s not that simple. I always seem to have a very hard time making contact.
I usually love the care that I get from Savannah neurology but today I encountered the worst customer service I’ve seen in a long time. I just wish that companies still taught “people etiquette”- which means treat everyone how you would like to be treated.
I’ve been receiving treatment for several years for migraines from Dr Greenberg , he has always been professional and kind .
Now I am suddenly having severe joint pain issues and have been leaving messages …
Visited Savannah Neurology Specialist on 12/16/22 for my Vyepti infusion. Arrived early but they got me right in. Every part of the visit was great. Would highly recommend.
This place has gone down hill in the last 3-4 months. Employees do not care to make sure refills are done in a timely manner, front desk on phones and overall just oh well about patient care. Saying something is done, when it is not, not …
I’ve been receiving treatment for several years for migraines from Dr Greenberg , he has always been professional and kind .
Now I am suddenly having severe tingling in my left hand and arm with pain …
If you’re looking for a Neurologist, this is the place! The staff are all friendly & helpful. I’ve had not so great experiences at other places & this is the first doctors office that I feel heard & seen. Love them all!
This rating is for the excessive wait times on hold to speak with a Care Specialist on almost every call. …
Billie was the best. She explained everything thoroughly. She kept me calm and prepared me so well. I appreciate her care and empathy. She is A plus plus in my book. ThanKyou sweet Billie. You are the best ! Janice May
The Chronic Care Management team is amazing! Since my Dad’s dementia diagnosis, Sue and Stephanie have been there to answer my questions and help me make difficult decisions. Their once a month call is my life line to understanding the new and difficult behaviors my dad presents with this progressive disease. They are my angels!
I have been a patient at Savannah neurology for 12 years and I can’t say enough about how amazing the entire team is there. For the past few years I have been under the care of Stephanie and Sue, the chronic care coordinators, and they have …
I’ve had two MRI’s here and I cannot say enough about how good my experience was. They were kind and compassionate and walked me through what would be happening and how long it would take. Billie, Becca, and Daisy were the amazing staff who took care of me.
I love the doctor we have for our son. The whole team is AMAZING!! They listen an ask lots of questions. Lots of doctors these days are quick in and out, but not this place. Highly recommend. Open communication which I love.
Dr. Donahue and his staff are very personable and kind. They speak with you to really get to the resolution of your concerns and understanding your physical health. From the time you walk through their door you will sense that everyone …
The providers and staff here truly care about you as a patient. I wasn’t treated like “just a number”. They were all very thorough and took the time to listen. After seeing 2 neurologists before this that gave me very little help or …